The Joy Factory's 2020 Healthcare Solutions

The Joy Factory Presents HEALTHCARE SOLUTIONS

01PATIENT 02 DATA 03 PRODUCT INTERPRETATION ACQUISITION SPECIFICATIONS Providing patient Processing patient The Joy Factory offers a interpretation helps improve information can be wide range of healthcare patient outcomes by cumbersome and cause grade products built for any bridging communication errors and delays with facility and use case. gap. This improved patient patient care. Proper data experience reduces patient acquisition improves readmissions. patient outcomes. Healthcare Solutions CONTENTS

PATIENT INTERPRETATION

Cost Impact to Healthcare Improve patient outcomes with Patients that do not receive PATIENT INTERPRETATION interpretation services have an Keeping patients and their families informed about the average increase hospital stay patient’s health plan is vital to aid in providing exceptional between 0.75 and 1.47 days.1 care with optimal outcomes. When a patient struggles with fully understanding their care plan because of language barriers, the risk for patient readmission is high. But when our medical cart is paired with a healthcare software solution the outcome is reversed. Providing patient interpretation improves patient outcomes by up to 10% when provided at both admission and discharge.1

Improve patient outcomes with STREAMLINED FLOW Some of the challenges with providing interpretation services is access to technology. When a tablet is utilized to access Virtual Remote Interpretation services access to interpreters is as easy as a click of a button. However, that simplistic approach can be a challenge for facilities to adopt when not acquiring the right hardware to pair with it. When that software is paired with the right hardware the entire solution provides a streamlined approach to providing exceptional care. approximately 20% of US population have LEP Limited English Proficiency2

Patient interpretation services reduces READMISSION RATES NO INTERPRETER 24.3% 14.9% INTERPRETER ADMISSION & DISCHARGE When no interpreter is provided at admission or discharge the When both are provided the readmission rate is 24.3% 1 readmission rate 14.9% 1 30-Day LOST IN TRANSLATION? INTERPRETER ADMISSION 16.9% 17.6% INTERPRETER DISCHARGE ONLY ONLY When no interpreter is provided When no interpreter is provided at admission the readmission at discharge the readmission rate is 16.9% 1 rate is 17.6% 1

When hardware and software work together PATIENT OUTCOMES ARE IMPROVED When the right hardware and software solutions are paired together the result is an interpretation cart that can be easily transported from one location to another. The Agile Go healthcare interpretation carts offer two options. For applications that require the tablet to be mobile Agile Go with MagConnect is the ideal solution as the tablet case can mount and dismount from the cart with little effort. When the tablet can remain fixed onto the cart Agile Go with VESA capabilities is the best solution as it secures the tablet onto the cart. approximately 80% of US interpretation services are done in a healthcare setting 3

OUR SOLUITION Each cart can be paired with companion accessories to expand the cart’s usage. HOLDER BASKET WORK SURFACE Designed to house a USB Provides easy and quick Perfect for holding keyboard charging hub or power bank access to equipment or taking notes

DATA ACQUISITION

”More than 90% of Mackenzie Health’s Expediting patient processing with patients use the kiosk to register for scheduled visits, helping standardize DATA AQUISITION patient safety measures such as Capturing patient information from check-in through check- barcoded medication wristbands.”5 out can be cumbersome without the right system in place. We provide tablet accessories to help protect, position and secure the tablet in any environment in a healthcare facility. Providing patient registration kiosks not only improves efficiently it improves patient satisfaction by 20% when compared to antiquated check-in processes.4

Improving patient processing times with ACCESS POINTS Capturing data can in some cases cause delays to patient care. Having the right technology in place can help expedite the check-in process for new and existing patients. Data points in healthcare: • Patient scheduling • Admissions processing • EHR data exchange • Discharge processing • Operations management • Patient check-in “The physician must…have two special objects in view with regard to disease, namely, to do good or to do no harm.” Hippocrates (ca. 460–377 BCE)

Research shows that computer keyboards can support bacterial growth for 24 hours6 When the danger is microscopic trust Specialized antimicrobial cases are designed to impede the growth of bacteria and mold. Our medical grade cases are made for popular ANTIMICROBIAL CASES tablets and feature user benefits like; rotating hand strap, multi-angle kickstand, and mountable. Special orders are available and can be made for any device.

WHY ANTIMICROBIAL? Our specialized cases have IonPure antimicrobial protection Antimicrobial screen protector tested to withstand over built into all the nonmetallic surfaces on each case giving healthcare workers peace of mind knowing bacteria and mold 10,000 wipes using medical grade sanitation wipes growth aren’t a concern. From the screen protector to the button and port covers each has antimicrobial properties.

OUR SOLUITION Healthcare grade cases paired with ergonomic mounts give users the best solution for mounting a tablet. For applications that are patient facing a tablet kiosk provides top notch security. PROTECT POSTION ACCESS Healthcare grade enhance Provide ergonomic Create a self-service tablet protection positioning of tablets solution

PRODUCT SPECIFICATIONS

Agile Go MagConnect Interpretation Cart Product Specifications 1. MagConnect Adapter for Compatibility with all MagConnect Cases 2. Spherical Ball Joint for Angle Adjustment 3. Gooseneck Arm for Angle Adjustment 4. Smooth Glide Lockable Wheels 5. Premium Materials for Easy Cleaning 6. Pull Handle Benefits SKU: RMU101 • Smooth glide wheels make transporting the cart easy MSRP: $699.99 • MagConnect magnetic technology allows for easy and quick tablet attachment and detachment; perfect for applications that require removing the device from the cart • Multi-angle adjustment at tablet connection to reach optimal viewing angle

Agile Go VESA Interpretation Cart Product Specifications 1. VESA Adapter for Compatibility with a Variety of Tablet Types 2. Spherical Ball Joint for Angle Adjustment 3. Gooseneck Arm for Angle Adjustment 4. Smooth Glide Lockable Wheels 5. Premium Materials for Easy Cleaning 6. Pull Handle Benefits SKU: RVU101 • Smooth glide wheels make transporting the cart easy MSRP: $699.99 • VESA mounting allows pairing the cart with a completely enclosed tablet enclosure; ideal for applications that require user access restrictions with tablet interface • Multi-angle adjustment at tablet connection to reach optimal viewing angle

Agile Go Accessories Product Specifications 1. Lock secures the holder 1. Clamp allows basket to be 1. Clamp allows work surface to closed to protect the HUB or positioned anywhere on the be positioned where it is power bank secure medical cart rod needed on the rod 2. Clamp on the back of holder is 2. Hooks allow equipment cables 2. Work surface is large enough used to position the holder on to be easily managed to use a keyboard and/or fill the cart’s rod paperwork 3. U-hook makes tethering SKU: TBD equipment to the cart easy and SKU: TBD MSRP: $99.99 secure MSRP: $129.99 SKU: TBD MSRP: $149.99

aXtion Pro MPA for Surface Pro Product Specifications 1. IonPure Antimicrobial Additive Agent 2. Security Lock Port 3. MagConnect Mount Adapter 4. Front and Rear Facing Camera Lens Covers 5. VESA 100 Compatible 6. Molded-In Buttons 7. Universal Shoulder Strap Port 8. Headphone Jack Cover 9. Built-In Heavy-Duty Screen Protector with Antimicrobial Coating 10. Port Covers Benefits SKU: CWM308 • Infused with antimicrobial IonPure agent to prevent against MSRP: $199.99 bacteria and mold growth • Military-grade shockproof (MIL-STD-810G) and waterproof (IP68) certified • Hands-free mobility with optional Universal Shoulder and Hand Strap

aXtion Pro MP for Surface Pro Product Specifications 1. Security Lock Port 2. Front and Rear Facing Camera Lens Covers 3. MagConnect Mount Adapter 4. VESA 100 Compatible 5. Molded-In Buttons 6. Universal Shoulder Strap Port 7. Headphone Jack Cover 8. Built-In Heavy-Duty Screen Protector 9. Port Covers Benefits SKU: CWM309 • Heat dissipating technology to increase airflow within case and MSRP: $169.99 reduce overheating • Military-grade shockproof (MIL-STD-810G) and waterproof (IP68) certified • Hands-free mobility with optional Universal Shoulder and Hand Strap

aXtion Pro MPA for Surface Go Product Specifications 1. IonPure Antimicrobial Additive Agent 2. ThermoDefend Heat Dissipating Technology Pad 3. Silicone, Adjustable Hand Strap 4. Rotating Multi-Angle and Non-Slip Kickstand | Carrying and Hanging Handle 5. MagConnect Mount Adapter 6. VESA 100 Compatible 7. Universal Shoulder Strap Port 8. Port and Headphone Jack Cover 9. Built-In Heavy-Duty Screen Protector with Antimicrobial Coating 10. Front and Rear Facing Camera Lens Covers 11. Security Lock Port 12. Molded-In Buttons Benefits SKU: CWM408MPA • Infused with antimicrobial IonPure agent to prevent against bacteria MSRP: $199.99 and mold growth • Military-grade shockproof (MIL-STD-810G) and waterproof (IP68) certified • Features include: rotating hand strap, multi-angle kickstand, and MagConnect compatibility; optional accessories to expand mobility

aXtion Pro MP for Surface Go Product Specifications 1. ThermoDefend™ Heat Dissipating Technology Pad 2. Rotating Adjustable Length Hand Strap 3. Rotating Multi-Angle and Non-Slip Kickstand | Carrying and Hanging Handle 4. MagConnect Mount Adapter 5. VESA 100 Compatible 6. Universal Shoulder Strap Port 7. Port and Headphone Jack Cover 8. Built-In Heavy-Duty Screen Protector 9. Front and Rear Facing Camera Lens Covers 10. Security Lock Port 11. Molded-In Buttons Benefits SKU: CWM409MP • Heat dissipating technology to increase airflow within case and MSRP: $169.99 reduce overheating • Military-grade shockproof (MIL-STD-810G) and waterproof (IP68) certified • Features include: rotating hand strap, multi-angle kickstand, and MagConnect compatibility; optional accessories to expand mobility

aXtion Edge MP for Surface Go Product Specifications 1. Type Cover Straps 2. Reinforced Corners 3. Molded-In Button Covers 4. MagConnect Mount Adapter 5. Rotating and Adjustable Hand 6. Rotating Multi-Angle and Non-Slip Kickstand | Carrying and Hanging Module 7. Port Access 8. Surface Pen Holder 9. Universal Shoulder Strap Port (Accessory sold separately) 10. Stylus Tether Port (Accessory sold separately) Benefits SKU: CWM400MP • Lightweight and rugged with reinforced corners for military grade MSRP: $89.99 shockproof certification (MIL-STD-810G) • Adjustable hand strap and rotating non-slip kickstand for multi- angle display and positioning • MagConnect compatible for quick and easy attachment and detachment with any MagConnect mount

aXtion Pro MP for iPad 10.2” 7th Gen Product Specifications Benefits 1. Headphone Port Access • Military-grade shockproof (MIL-STD-810G) and waterproof (IP68) 2. Robust Outer Shell Provides Industrial certified Grade Protection • MagConnect magnetic technology allows for easy and quick 3. MagConnect Adapter for Compatibility attachment and detachment to all MagConnect compatible mounts with all MagConnect Mounts • Features include: screen protector, cable lock slot, button and port 4. Rotating, Multi-angle and Anti-slip covers, hand strap and kickstand Kickstand and Carrying Handle 5. Adjustable Silicone Hand Strap - Easy to Clean 6. VESA 100 Compatible 7. Asset Tag Access 8. Universal Shoulder Strap Port 9. Charging Port Access 10. Touch ID Compatibility 11. Built-in Heavy-duty Screen Protector 12. Molded-In Buttons 13. Front and Rear Facing Camera Lens Covers 14. Security Lock Port SKU: CWA639MP MSRP: $199.99

aXtion Slim MHW for iPad 10.2” 7th Gen Product Specifications 1. Transparent back with asset tag support 2. MagConnect adapter for compatibility with all MagConnect Mounts 3. Silicone Hand Strap can be easily cleaned 4. Port covers 5. Universal shoulder strap port 6. Built-in screen protector 7. Apple Pencil holder 8. Key Folio Support 9. Molded-in buttons 10. Front and rear camera lens protectors 11. Ambient light sensor compatibility 12. Microphone & speaker port compatibility Benefits SKU: CWA635MHW • Military-grade shockproof (MIL-STD-810G) and waterproof (IP68) MSRP: $89.99 certified • Features include: built-in screen and camera lens protectors, port and button covers • Compatible with Apple Pencil 1st Gen pairing and charging technology and Smart Keyboard

aXtion Slim MH for iPad 10.2” 7th Gen Product Specifications 1. Transparent back with asset tag support 2. MagConnect adapter for compatibility with all MagConnect Mounts 3. Silicone Hand Strap can be easily cleaned 4. Port covers 5. Universal shoulder strap port 6. Built-in screen protector 7. Apple Pencil holder 8. Key Folio Support 9. Molded-in buttons 10. Front and rear camera lens protectors 11. Ambient light sensor compatibility 12. Microphone & speaker port compatibility Benefits SKU: CWA635MH • Military-grade shockproof (MIL-STD-810G) and waterproof (IP68) MSRP: $89.99 certified • Features include: built-in screen and camera lens protectors, port and button covers • Compatible with Apple Pencil 1st Gen pairing and charging technology and Smart Keyboard

aXtion Bold MP for iPad 10.2” 7th Gen Product Specifications 1. Accessories port for optional shoulder strap (CWX202) 2. Reinforced corners 3. MagConnect adapter for compatibility with all MagConnect Mounts 4. Rotation lock for usage on a mount 5. Rotating hand strap 6. Rotating 4-way stand 7. Port covers 8. Apple Pencil 1st Gen holder 9. Built-in screen protector 10. Molded-in buttons 11. Ambient light sensor compatibility 12. Rear facing camera lens cover Benefits SKU: CWA632MP • Military-grade shockproof certified (MIL-STD-810G) and water- MSRP: $89.99 resistant • MagConnect magnetic technology allows for easy and quick attachment and detachment to all MagConnect compatible mounts • Features include: built-in screen and camera lens protectors, port and button covers

aXtion Bold MPS for iPad 10.2” 7th Gen Product Specifications 1. Accessories Port for Optional Shoulder Strap (CWX202) 2. Reinforced Corners 3. Locking Port 4. MagConnect Adapter for Compatibility with all MagConnect Mounts 5. Rotation Lock for Usage on a Mount 6. Rotating Hand Strap 7. Rotating 4-way Stand 8. Port Covers 9. Apple Pencil 1st Gen Holder 10. Built-in Screen Protector 11. Molded-in Buttons 12. Ambient Light Sensor Compatibility 13. Rear Facing Camera Lens Cover Benefits SKU: CWA633KL • Military-grade shockproof certified (MIL-STD-810G) and water- MSRP: $129.99 resistant • MagConnect magnetic technology allows for easy and quick attachment and detachment to all MagConnect compatible mounts • Features include: built-in screen and camera lens protectors, port, button covers and security lock

aXtion Bold MP for Samsung Galaxy Tab A 10.1\" Product Specifications 1. Accessories port for optional shoulder strap (CWX202) 2. Reinforced corners 3. MagConnect adapter for compatibility with all MagConnect Mounts 4. Rotation lock for usage on a mount 5. Rotating and adjustable hand strap 6. Rotating slide out 4-way kickstand 7. Port covers 8. Built-in screen protector 9. Molded-in buttons 10. Rear facing camera lens cover Benefits SKU: CWS112MP • Military-grade shockproof certified (MIL-STD-810G) and water- MSRP: $119.99 resistant • MagConnect magnetic technology allows for easy and quick attachment and detachment to all MagConnect compatible mounts • Features include: built-in screen and camera lens protectors, port and button covers

aXtion Bold MP for Samsung Galaxy Tab A 10.1\" Product Specifications 1. Accessories Port for Optional Shoulder Strap (CWX202) 2. Reinforced Corners 3. Locking Port 4. MagConnect Adapter for Compatibility with all MagConnect Mounts 5. Rotation Lock for Usage on a Mount 6. Rotating and Adjustable Hand Strap 7. Rotating Slide Out 4-way Kickstand 8. Port Covers 9. Built-in Screen Protector 10. Molded-in Buttons 11. Rear Facing Camera Lens Cover Benefits SKU: CWS113KL • Military-grade shockproof certified (MIL-STD-810G) and water- MSRP: $79.99 resistant • MagConnect magnetic technology allows for easy and quick attachment and detachment to all MagConnect compatible mounts • Features include: built-in screen and camera lens protectors, port, button covers and security lock

MagConnect C-Clamp Mount Product Specifications 1. MagConnect Connector for all Compatible Cases 2. Spherical Ball Joint Allow for Near-infinite Adjustability 3. Elbow Joint Allows for 180º Rotation 4. Made of High-Quality Carbon Fiber 5. Clamp Base can Attach to a Round or Flat Surface up to 1.67\" Benefits SKU: MMU116W • Built with a spherical ball joints and two lightweight durable carbon MSRP: TBD fiber arms for near-infinite angle adjustment • MagConnect magnetic technology allows for easy and quick tablet attachment and detachment; perfect for applications that require removing the device from location to location

MagConnect Wall | Counter Mount Product Specifications 1. MagConnect Connector for all Compatible Cases 2. Spherical Ball Joint Allow for Near-infinite Adjustability 3. Elbow Joint Allows for 180º Rotation 4. Made of High-Quality Carbon Fiber 5. Base Securely Attaches to a Flat Surface Using the Included Hardware (screws) Benefits SKU: MMU104W • Built with a spherical ball joints and two lightweight durable carbon MSRP: TBD fiber arms for near-infinite angle adjustment • MagConnect magnetic technology allows for easy and quick tablet attachment and detachment; perfect for applications that require removing the device from location to location

MagConnect Rail Mount Product Specifications 1. MagConnect Connector for all Compatible Cases 2. Spherical Ball Joint Allow for Near-infinite Adjustability 3. Elbow Joint Allows for 180º Rotation 4. Made of High-Quality Carbon Fiber 5. Base Attaches to Rail Systems Benefits SKU: MMU128W • Built with a spherical ball joints and two lightweight durable carbon MSRP: TBD fiber arms for near-infinite angle adjustment • MagConnect magnetic technology allows for easy and quick tablet attachment and detachment; perfect for applications that require removing the device from location to location

Elevate Kiosks Product Specifications Elevate Floor Stand Kiosk Elevate Countertop Kiosk Elevate Wall Kiosk • Weighted base for safe • Easy to transport from one • Secures onto a wall to provide positioning location to another near flush mounting • Completely secured and • Completely secured and • Completely secured and enclosed enclosed enclosed • Premium built and finish • Premium built and finish • Premium built and finish • Slim and sleek design • Slim and sleek design • Slim and sleek design • Cable management for clean • Cable management for clean • Cable management for clean set up set up set up

CLEANING INSTRUCTIONS Instructions For Use (IFU) aXtion cases are compatible with most hospital-grade disinfectant wipes such as: Sani-Cloth AF3 Cavi-Wipes Clorox Healthcare Bleach Germicidal Wipes

WORKS CITED 1. “Projects Archive.” The Language Group, thelanguagegroup.com/project/. 2. Gordon, Randolph, et al. “The hospital of the future How digital technologies can change hospitals globally.pdf”. 3. “Interpreting Across the Globe: No One Size Fits All.” Nimdzi, 19 Feb. 2020, www.nimdzi.com/interpreting-across- the-globe-no-one-size-fits-all/. 4. “Going Digital to Improve the Provider-Patient Experience: Technology Has Redefined How People Shop for and Consume Goods and Services. In Today's Digital Era, Companies like Amazon, Uber, and Apple Have Revolutionized How Transactions Are Conducted – at the Touch of a Button, Anywhere and Anytime.” Becker's Hospital Review, www.beckershospitalreview.com/healthcare-information-technology/going-digital-to-improve-the-provider-patient- experience.html. 5. “Improving the Patient Experience with Epic's Easy Check-In.” Epic, www.epic.com/epic/post/improving-patient- experience-epics-easy-check. 6. “Medical Devices and Bacterial Cross-Contamination.” The Journal of Healthcare Contracting, www.jhconline.com/medical-devices-and-bacterial-cross-contamination.html.

WORKS CITED 1. “Projects Archive.” The Language Group, thelanguagegroup.com/project/. 2. Gordon, Randolph, et al. “The hospital of the future How digital technologies can change hospitals globally.pdf”. 3. “Interpreting Across the Globe: No One Size Fits All.” Nimdzi, 19 Feb. 2020, www.nimdzi.com/interpreting-across- the-globe-no-one-size-fits-all/. 4. “Going Digital to Improve the Provider-Patient Experience: Technology Has Redefined How People Shop for and Consume Goods and Services. In Today's Digital Era, Companies like Amazon, Uber, and Apple Have Revolutionized How Transactions Are Conducted – at the Touch of a Button, Anywhere and Anytime.” Becker's Hospital Review, www.beckershospitalreview.com/healthcare-information-technology/going-digital-to-improve-the-provider-patient- experience.html. 5. “Improving the Patient Experience with Epic's Easy Check-In.” Epic, www.epic.com/epic/post/improving-patient- experience-epics-easy-check. 6. “Medical Devices and Bacterial Cross-Contamination.” The Journal of Healthcare Contracting, www.jhconline.com/medical-devices-and-bacterial-cross-contamination.html.