BCCT Newsletter May-June2023

BANKSTOWN CANTERBURY Social Outings Program and Newsletter MAY / JUNE 2023 MESSAGE Restrictive Practices. We have been audited by the Aged Care Quality and Safety Commission. We have completed from the CEO more than 300 client reassessments and a number of new partnerships have been entered in to. We welcome all the BCCT has had an extremely busy start to the year. We have new clients who have recently come on board. been trying to keep on top of all the Aged Care reforms that are currently underway. There has been a state Considering how busy it has been, we are certainly looking election with BCCT providing transport to prepoll and on forward to the Easter break, and hope you are as well. It election day so our clients could cast their votes. is also Ramadan, so to all our Muslim clients, Ramadan Mubarak to you and your friends and families during this We closed for a day so staff could undergo training to holy month. maintain their CPR qualifications as well as learn about new government requirements, including the new Aged Care Rachel Thompson Code of Conduct, Serious Incident Response Scheme and “We Transport with Care” P 02 9772 4928 A 28 Queen Street Revesby NSW 2212 “TranspoWrtwinwwg.bycoctu.ortgo.aua [email protected] future”ABN: 14803316448

BCCT News & Updates State election update New shopping services At the state election this year there was a large change of electorate boundaries, Do you live in the Campsie, Canterbury, Kingsgrove, Clemton Park which means we now cover parts of 8 or Earlwood areas? Are you interested in regular fortnightly assisted state electorates. shopping trips? BCCT is exploring adding additional assisted shopping We have had positive relationships with services to Campsie Shopping Centre. If there is enough demand, this all our previous state members, and will become a regular service. Contact the office and talk to Gary to add we are looking forward to continuing your name to the interested clients list. On the regular assisted shopping working with those who were re- services, you are able to take up to four bags, with BCCT bus assistants elected. We welcome the newly elected helping you by carrying up two bags. members and those whose electorates now include parts of our service area. Please remember that on our regular shuttle services you can only take Shortly, we will be writing to all these up to 2 shopping bags. Please also remember that we don’t allow foldable members congratulating them on their shopping trolleys to be taken on our vehicles. We undertand that this election , and inviting them to visit limits the amount of shopping clients can purchase, but we have put in our depot and see the impact of our place these limits to ensure we are able to safely stow and secure items in services on their constituencies. our vehicles. Congratulations to Lynda Voltz in Auburn, Sophie Cotsis in Canterbury, Fee increases Mark Coure in Oatley, Jason Yat-Sen Li in Strathfield, and Jo Haylen in Summer BCCT are currently reviewing our fares. We haven’t raised our fares Hill on their re-election. Congratulations in more than five years. We are working hard to review our future fare to Jihad Dib in Bankstown on his structure, and are warning clients that all fares may increase later this year. re-election in a new seat, and to Kylie From 1 July 2023 we will be increasing our Saturday shuttle fares from $8 Wilkinson in East Hills and David Saliba to $10. On Saturdays we have to pay our staff penalty rates, so this modest in Fairfield as newly elected members increase helps cover the additional cost of running services on Saturdays. of Parliament. We especially want to congratulate Contract extension Jo Haylen on her appointment as the new Transport Minister. We have received some good news – our contract with the Federal Department of Health and Aged Care has been extended to 30 June 2024. WE NEED We use the funding from this contract for our assisted shopping services. YOUR VOTE We are still waiting to hear from Transport for NSW about the extension of our contract for the remainder of our services. As the state election is now Please scan the QR code to take over, we hope to hear some good news soon. you to the voting web page. Voting closes 25 April 2023. Thank you! Aged Care Quality and Safety Commission Audit As many of you are aware, we were recently audited by the Aged Care Quality and Safety Commission against the Aged Care Standards. Thank you to all the clients who participated in the audit and provided the Commission with feedback about our services. The auditors advised us that all the clients they spoke with were very positive about our services. This feedback reflects that feedback we received directly from you all in our last client survey. We always welcome feedback – both positive and negative – as feedback helps us inform and improve our services. Whilst we don’t have the results of the audit yet, we wanted to pass on our thanks to the clients who participated. We will provide a further update once we receive the outcome of the audit. BANKSTOWN CANTERBURY P 02 9772 4928 A 28 Queen Street Revesby NSW 2212 E [email protected] ABN: 14803316448 W www.bcct.org.au

?Did you know DON’T LIKE PAYING BY CASH? Bankstown Square BECOME AN ACCOUNT CLIENT Bankstown Square Did you know that you can pay via account. All BCCT clients was opened on the are now encourages to become account clients. This means you don’t have to carry the correct fare amount each time 21st of September you travel with us. Clients on account will be provided with an invoice either fortnightly or monthly to pay for all trips 1966 by Lady Cutler, taken during that period. To become a client on account you will need an email address, as invoices will be emailed. the wife of then NSW You can then pay your invoice via cash, direct deposit, EFT or via credit card online or over the phone. We can also set governor Roden Cutler. up a direct debit, so your invoice is automatically paid from your bank account. If you wish to become an account client, Bankstown Square 1966 Bankstown Square please contact the office on 02 9772 4928 and press option Picture: NSW State Library was, for some time, 4 to speak with Gary. Australia’s largest shopping centre, boasting more Cheques – The days of sending and receiving cheques will soon be a thing of the past. We’ve recently been advised than 100 shops. It was opened not long after the that the Commonwealth Bank will not be allowing new cheque accounts from June 2023 although existing accounts opening of the nearby Roselands Shopping Centre. won’t be affected. The NAB is also expecting to cease all cheque accounts within the next 2-3 years. As bank branches The Torch newspaper reported that the cost and ATMs continue to close, it is getting harder to find for establishing the new shopping centre was somewhere to deposit cheques, which makes you wonder around $17 million. The centre’s footprint how much longer cash will be used! and adjoining car parks covered an area “of almost 26 acres formerly occupied by Most people have plastic cards nowadays and younger almost 100 homes, three small shops and generations don’t even have plastic but use their several churches”. smartphones. In a further sign of the times, you need an Opal card or credit card to use public transport now and The centre attracted major retailers, including some Community Transport organisations have also gone David Jones, whilst also becoming a centre for cashless. government services in South-West Sydney. Other major stores at the time included Nock & We’re currently still happy to accept your cheques but we Kirby’s, Woolworths and BigW. are warning you this will likely change in the next few years. In 2003 the shopping centre was renamed Centro Bankstown following a change in ownership and subsequently, in 2013, it was renamed to Bankstown Central, which is the name it is known by today. Share If you know something about with Us our local area that you would like to share in our newsletter let us know at [email protected] WHY DO OUR CLIENTS Local GP’s/Specialists 50 100 150 200 USE BCCT SERVICES? Specialist outside local area BCCT organised social outings Some more interesting findings from our recent client survey highlight how our clients use our Shopping on my own transport services to get out and about. Shopping bus Self-organised social event Other Visiting friends 0 “Transporting you to a more connected future”

May 2023 EVENTS & ACTIVITY HIGHLIGHTS Aqua Aerobics Thursday 4 May Have you been thinking about doing some gentle exercise? What about in a heated pool? Why not use BCCT to get you to your local Canterbury Bankstown Leisure Centre for some Aqua Aerobics? We can provide transport for a return fare of $8.00, with entry into the Aqua Aerobics Class being an additional $15.00, to be paid at the venue. Gallipoli Mosque Tour & Dooleys Regents Park Monday 8 May Join us for a guided tour through Gallipoli Mosque where you will learn about the Mosque’s artwork and features, and learn about some of the beliefs and practices of Islam. After the tour we will enjoy lunch at Dooleys Regents Park. Please note Modest attire is required to enter the mosque. The total outing cost is $20.00 and includes tour cost. Buy own lunch. It’s Showtime Tuesday 9 May Bryan Brown Theatre is hosting a “Morning of Cabaret” in May. Please note Showtime Morning Tea begins at 9am so this will be an early start for outing pickups. The outing cost is $33.00. Parramatta RiverCat Ferry Friday 12 May Put your comfy walking shoes on and take an adventure with BCCT along the Parramatta River on the RiverCat Ferry. Don’t forget to bring your opal card, water bottle and a hat as we will be outdoors for most of the day. The outing cost is $15.00 for the BCCT bus only. You will need to pay additionally for the price of the ferry ticket. Buy/Bring own lunch. Sydney Conservatorium of Music Rising Stars Concert Saturday 20 May The Rising Stars Performance Platform is a unique opportunity for school aged students to showcase their musical prowess to the public. This one-hour concert will be held at the Conservatorium of Music next to the Botanic Gardens and the Domain. The total outing cost is $15.00, entry into the concert is FREE. Buy/Bring own lunch. Wulugul Walk Barangaroo FREE EVENT Friday 26 May National Sorry Day is Friday 26 May. BCCT will recognise the day by taking in the history and sights along Wulugul Walk on the Barangaroo foreshore. This outing is FREE for all BCCT eligible funded clients. Buy/Bring own lunch. Berrima Court House Monday 29 May A unique Southern Highlands experience, join us as we tour Berrima Court House. Built in the 1830s you will be able to admire the buildings architecture and hear tales of the Colonial Georgian Village. The total outing cost is $30.00 and includes tour cost. Buy/Bring your own lunch. VIVID Lights Night Outing Wednesday 31 May VIVID is an annual celebration of creativity, innovation and technology which lights up Sydney each winter. Let BCCT take you to see the sights. On tonight’s outing clients will be getting off the bus and walking along Hickson Reserve to see the sights. Make sure you wear your warm clothes as it can get very cold at VIVID. The outing cost is $15.00 Buy/Bring dinner. BANKSTOWN CANTERBURY P 02 9772 4928 A 28 Queen Street Revesby NSW 2212 E [email protected] ABN: 14803316448 W www.bcct.org.au

May 2023 FOR BOOKINGS CALL (02) 9772 4928, PRESS 1 Sunday Monday Tuesday Wednesday Thursday Friday Saturday Notes: 1 2 3 4 5 6 The Log Cabin Coronation Social Club Aqua Aerobics Carss Park Chipping Nepean High Tea Cost: $10 Class Picnic Norton Cost: $15 Cost: $22 Cost: $30 Growers Buy own lunch High Tea Beverly Hills Cost: $8 plus Picnic Lunch Market included Hotel $15 class fee Included Cost: $15 Buy/bring own Cost: $10 Buy own dinner 7 8 9 10 11 12 13 Gallipoli Its Show Time The Warwick DFO Homebush Parramatta Camden Valley Mosque Cabaret River Cat Ferry Inn & Dooleys Cost: $10 Cost: $15 Cost: $15 Regents Park Buy own dinner Buy/bring own Cost: $15 plus Buy own lunch Cost: $20 Cost: $33 lunch Buy own lunch Morning Tea ferry cost included Buy/bring own lunch Jun bookings open 14 15 16 17 18 19 20 Innovations Berkelouw Social Club Podiatry Clinic Symbio Wildlife Sydney Showroom & Books Park Conservatorium Forest Hotel Paddington Cost: $15 Cost: $15 plus of Music Cost: $30 Cost: $15 Lunch Included Buy/bring own Brighton Lakes consultation Cost: $55 lunch Bring own Buy/bring own Cost: $15 Golf Club lunch lunch Bring own lunch Cost: $10 Buy own dinner 21 22 23 24 25 26 27 Star Buffet Spotlight Panania Bunnings Wulugul Walk Fairfield Club Marconi Wetherill Park Diggers Garden Club Barangaroo Markets Cost: $15 Cost: $15 Cost: FREE Cost: $15 Buy own lunch Buy/bring own Cost: $10 Cost: $8 Buy/bring own Buy/bring own lunch Buy own dinner Buy/bring own lunch lunch lunch 28 29 30 31 Berrima Court IKEA Marsden Social Club House Park Cost: $10 Cost: $30 Cost: $15 Buy/bring own Buy/bring own VIVID Lights lunch lunch Cost: $15 Buy/bring own dinner $ Indicates outings requiring pre-payment. RED WEEK SHOPPING BLUE WEEK SHOPPING Please Note: Full Cost of outing MAY include bus fare, Tuesday: Bass Hill Tuesday: Bass Hill lunch and entry fee, unless otherwise specified. Wednesday: Menai Wednesday: Menai Thursday: Chullora Thursday: Marrickville Indicates outings involving walking. “Transporting you to a more connected future”

June 2023 EVENTS & ACTIVITY HIGHLIGHTS Whale Watching Friday 2 June Bring your binoculars to help you spot whales on their northern migration. We will be stopping by the newly renovated Cape Solander whale watching platform. The outing cost is $15.00. Buy/Bring own lunch. VIVID Lights Night Outing FREE EVENT Wednesday 7 June VIVID is an annual celebration of creativity, innovation and technology which lights up Sydney each winter. Let BCCT take you to see the sights. On tonight’s outing clients will remain on the bus as we take a drive through the city to see the lights. This is a FREE outing. Buy/Bring own dinner. The Dutch Shop & Smithfield RSL Friday 9 June The Dutch Shop is the go-to destination for all things Dutch! They have an extensive range of imported Dutch foods & souvenirs. Come and have a look at what tasty things you might be able to find. Afterwards, we will be heading to Smithfield RSL for a buffet lunch. The outing cost is $15.00. Buy own lunch. Justice & Police Museum Saturday 10 June Built in 1856 as a Water Police Station and Courthouse, these heritage listed buildings are now home to the Justice and Police Museum. The museum showcases the fascinating history of crime, policing and justice in Australia. Please note that there are some parts of the museum that are not accessible to wheelchairs and walkers. The outing cost is $15.00. Buy/Bring own lunch. Wests League’s Campbelltown Monday 19 June Join us for some lunch at this popular destination. Don’t forget to bring your seniors’ card to enjoy a 10% discount on lunch specials. The outing cost is $15.00. Buy own lunch. Hunter Valley Overnight Thursday 22 - Friday 23 June For two big days and one fun night, join BCCT on an overnight trip to the Hunter Valley. Book in quickly as there are limited spaces available. Bookings for this outing open on Tuesday 11 April. This is a pre- paid outing, and your booking will be confirmed after full payment has been received. $250.00 Single room and $200.00 Shared room. Call our office for more information on 9772 4928. Tanglin Lodge Alpacas Monday 26 June This outing has always been a big hit with our clients. You will get to learn about all things alpacas, be able to purchase things made from their wool, enjoy a BBQ lunch in the background and maybe even get close to one. This is a pre-paid outing, and your booking will be confirmed after full payment has been received. The outing cost is $50.00 and includes lunch. Craft & Quilt Fair Friday 30 June If you’re into craft or would like to be, the Craft & Quilt fair is the place to learn, be inspired and to find the latest products for knitting, crochet, quilting, papercraft, weaving, jewellery making and sewing. Tickets will need to be purchased at the door. The outing cost is $15.00. Buy/Bring own lunch. BANKSTOWN CANTERBURY P 02 9772 4928 A 28 Queen Street Revesby NSW 2212 E [email protected] ABN: 14803316448 W www.bcct.org.au

June2023 FOR BOOKINGS CALL (02) 9772 4928, PRESS 1 Sunday Monday Tuesday Wednesday Thursday Friday Saturday Notes: 1 2 3 Aqua Aerobics Whale Beverly Hills Class Watching Cinema Cost: $8 plus Cost: $15 Cost: $8 $15 class fee Buy/bring own Buy/bring own lunch lunch 4 5 6 7 8 9 10 Csalt at Yarra Bunnings VIVID Lights Office Closed The Dutch Shop/ Justice & Police Bay Bankstown Cost: FREE Staff Training Merrylands RSL Museum Cost: $35 Cost: $8 Buy/bring own Day Lunch included Buy/bring own dinner Cost: $15 Cost: $15 lunch Buy own lunch Buy/bring own lunch 11 12 13 14 15 16 17 Office Closed Flower Power Social Club Daiso Armory Wharf Cambridge King’s Birthday Enfield Lidcombe Café Markets EQ Cost: $10 Cost: $15 Cost: $15 Buy own lunch Buy/bring own Cost: $8 Twin Willows Cost: $15 lunch Buy/bring own Bass Hill Buy/bring own lunch lunch Cost: $10 July bookings open Buy own dinner 18 19 20 21 2 2 - 23 24 West Leauges Spotlight Peakhurst Pub Overnight Outing Hunter Valley Shark Island Club Wetheril Park Brewery Cost: $15 Cost: $15 Cost: $10 Cost: $200-$250 plus meals Cost: $15 Buy own Lunch Buy/bring own Buy own dinner $ Buy own lunch lunch 25 26 27 28 29 30 Tanglin Lodge Burwood Social Club Bunnings Craft & Quilt Alpacas Westfield Cost: $10 Garden Club Fair Cost: $50 Cost: $15 Cost: $15 Lunch Included Buy/bring own Canterbury Cost: $8 Buy/bring own lunch Leauges Club Buy/bring own lunch $ Cost: $10 lunch Buy own dinner $ Indicates outings requiring pre-payment. RED WEEK SHOPPING BLUE WEEK SHOPPING Please Note: Full Cost of outing MAY include bus fare, Tuesday: Bass Hill Tuesday: Bass Hill lunch and entry fee, unless otherwise specified. Wednesday: Menai Wednesday: Menai Thursday: Chullora Thursday: Marrickville Indicates outings involving walking. “Transporting you to a more connected future”

Get to know Daniel Name: Daniel Position: Client Services Time at BCCT: 5 months You have probably spoken to Daniel on the phone when making a booking. And soon you might see Daniel out and about on our assisted shopping runs. Daniel is currently in training to be carer on our vehicles as well as his office role. Daniel brightens up our office with smiles, laughs and knowledge. He teaches the team about things that young people are doing and using these days, like all in current slang words. Every day with Daniel is a SLAY. (This is young person slang for ‘you did something really well!’) Q: A fun fact that you know? A: An art thief is a person who takes pictures. Q: It’s Sunday brunch, what will you be ordering...? A: Full English breakfast Q: Are you a collector of anything? A: V inyl records, my favorite album being Remain in Light by Talking Heads Q: Would you rather be able to talk to animals or read people’s minds? A: T alk to animals Q: What is your favorite holiday to celebrate and why? A: H alloween, love seeing people’s creativity with costumes Q: Tell us a joke? A: I went to a bookstore and asked, “where’s the self-help section?”; the salesperson said if she told me, it would defeat the purpose. BANKSTOWN CANTERBURY P 02 9772 4928 A 28 Queen Street Revesby NSW 2212 E [email protected] ABN: 14803316448 W www.bcct.org.au