Big Ideas Simply Explained - The Business Book

["INDEX 349 organizational culture (cont) production (cont) R risk management see risk planned obsolescence 324\u201325 management process simpli\ufb01cation 296\u201399 R&D Shamrock Organization theory product quality and customer applying and testing ideas 310\u201311 77 loyalty 265\u201367 big data analysis 316\u201317 tolerant 74\u201375 product superiority and and differentiation strategy 181\u201382, visual aspects 108 technological change 36, 183 see also equity and performance; 37\u201338 and market research 310\u201311 leadership; management; quality products and design multidisciplinary aspect 311 shareholders 320\u201323 reinvesting pro\ufb01ts 301 simultaneous engineering see also innovation P 326\u201327 time-based management 326\u201327 Ratners 238 Paccar 215 see also waste reduction Reeves, Rosser 29, 31 Page, Larry 174 risk management 40\u201341, 157 Pears soap 273 pro\ufb01t levels performance, and equity see equity and business ethics 122\u201323 bankruptcy, protection against 141\u201342 multinationals and pro\ufb01t shifting black swan events and future and performance 222 Peters, Tom 55, 221, 298, 307, price-\ufb01xing and competitiveness forecasting 198 222\u201323, 239 capability maturity model 218\u201319 338 pushing to highest feasible point contingency planning 210 Pixar 83 121 diversi\ufb01cation 257 Ponzi schemes 153 quality and premium prices employees, and \ufb01rm failures 142\u201343 Porter, Michael 180\u201382, 184, 197, 266\u201367 equity and performance 142\u201343, reinvesting pro\ufb01ts 301 212\u201315, 218\u201319 shareholders and pro\ufb01t 156\u201357 Post-it Notes 42, 165 maximization 124\u201325, 237\u201338 executives and CEOs 143\u201344 Prahalad, C. K. 171, 256, 338 stock management 294\u201395 feedback, relevance of 109 price-\ufb01xing, and competitiveness versus cash \ufb02ow 152\u201353 and \ufb01nancial crises 151, 154 see also \ufb01nancial strategy \ufb01nancial risk and other people\u2019s 222\u201323, 239 Primark 136\u201337 Progressive Corp. 316\u201317 money 140\u201345 Procter and Gamble 38\u201339, 72\u201373, and income inequality 145 Q and learning organization 207 89, 233, 260, 273 leverage and debt levels 150\u201351 production quality micropreneurism 63 circles and teamwork 305\u201306, off-balance-sheet risk 154 Business Process Reengineering 308 organizational culture see (BPR) programs 308\u201309 and premium prices 266\u201367 product quality and customer loyalty organizational culture cash cow and product assessment 265\u201367 pre-pack administration 141\u201342 252\u201355 product superiority and technological return on equity (ROE), maximizing change 36, 37\u201338 custom production 298 products and design 320\u201323 155 direct-selling 298\u201399 products and value analysis 323 sales forecasting 278\u201379 distribution system 239 provision and customer service scenario planning 211 growth-share matrix and product 322\u201323 shareholders 140\u201341, 144, 145 Total Quality Management 56 start-ups 20\u201321, 41 portfolio 253\u201355 taxpayer bailouts and too-big-to-fail improvement and innovation \ufb01rms 144\u201345 296\u201399 unconsolidated subsidiaries 154 lean production 290\u201393, see also complacency avoidance; 307\u201308 strategic management mass production 297\u201398 new features, promotion of 325","350 Rockefeller, J. D. 164\u201365, 222 social media (cont) strategic planning (cont) Roddick, Anita 262, 263 websites 54, 57 secondary interests, selling off 171 Rover 307\u201308 word-of-mouth marketing 274\u201375 statements and actions, differences Royal Bank of Scotland 74, 127, 144 see also Internet business; between 198\u201399 Royal Dutch Shell 211 technological change strategic in\ufb02ection point 196\u201397, Rumelt, Richard 184, 185 200\u201301 Ryan, Arthur 137 Sony 168, 307, 311, 337 substitutes, threat of 214 Ryanair 182\u201383 Speedo 27 supplier power 214 Spotify 61 takeover bids 148 S Starbucks 262 see also business adaptation and start-ups growth; competitive advantage; Samsung 31, 38, 51, 56\u201357, 321\u201322, complacency avoidance; \ufb01nancial 325 bureaucracy and red tape 60 strategy; risk management business expansion 43\u201345 Selfridges 265\u201366, 267 business plan 21 Superdry 30, 45, 122 Semco 137 commitment of time and effort 62\u201363 sustainability 31, 45, 50\u201351, 57 Senge, Peter 204\u201305, 206, 207 competitive advantage see Shamrock Organization theory 77 see also business adaptation and competitive advantage growth see also organizational culture crisis of control 60 shareholders focus strategy 182 Swiss Pocket Knife 200 growth crises and Greiner Curve SWOT analysis 25\u201327, 184 boom and bust markets 146\u201347 bull market 121, 146\u201347 58\u201359 T and corporate accountability 130\u201331 Long Tail bene\ufb01ts 209 customer priority, importance of 238 micropreneurism 63 T-systems International 125 dividends 126\u201327 new entrants, strategic planning Tata Group 108, 131, 308 herd instinct, ignoring 146\u201349 Taylor, Frederick Winslow 159 pressure and partnership threat to 214\u201315 teamwork opportunism, and luck 42 development, start-ups 60\u201361 risk management 20\u201321, 41 and anomie 70, 71 private limited companies 125 self-\ufb01nanceable growth rate (SFG) Belbin Team Inventory 82, 84 and pro\ufb01t maximization 124\u201325, bene\ufb01ts 82 44\u201345 collaboration and creativity, 237\u201338 shareholder pressure and partnership public limited companies 191 encouragement of 71, 206\u201307 risk management 140\u201341, 144, 145 development 60\u201361 collective work products 85 share buybacks 155 see also entrepreneurship effectiveness factors 83\u201384 share certi\ufb01cates, \ufb01rst 127 Stevens, Brooks 339 group dynamics (groupthink) 114, see also equity and performance; strategic planning 184\u201385 Ansoff\u2019s matrix 256\u201357 115 \ufb01nancial strategy; organizational buyer power 214 groups and sense of belonging culture chaos theory 220\u201321 Shingo, Shigeo 291\u201392 and consumer choice 180, 181 70\u201371 Siemens 62, 95\u201396 core business protection 170\u201371 and learning organization 205 Singapore Airlines (SIA) 183 cost-leadership strategy 180\u201383 quality circles 305\u201306, 308 Slim Hel\u00fa, Carlos 338\u201339 crisis management 188\u201389 storming and norming 82\u201383 Sloan, Alfred 339 critical path analysis 328\u201329 talent management 84\u201385 Smith, Adam 124, 180, 218, 219 differentiation strategy 181\u201382, 183 time-based management 326\u201327 Snapple 23 Five Strategic Forces model 212\u201315 see also leadership; management social media focus strategy 180, 182 technological change and crisis management 188 industry positioning 215 Apple see Apple crowdsourcing 313 MABA (market attractiveness\/ business adaptation, importance of business attractiveness) framework 54\u201355 192\u201393 new entrants, threat to 214\u201315 outsourcing 171","351 technological change (cont) UN, Brundtland Report 269 W information technology (IT) Unique Selling Proposition (USP) 29, 314\u201317 Wal-Mart 265, 279 marketing and technological 31 Wang, Cher 339 advantage 167\u201368 US waste reduction and product superiority 36, 37\u201338 see also Internet business; social family spending pattern 135\u201336 and competitiveness 301 media Generally Accepted Accounting Juran\u2019s production ideal 300\u201301, 336 lean production 290\u201393, 307\u201308 Ted Baker 227 Principles (GAAP) 122, 123 see also production terrorism, impact of 200 Wedgwood 308 Tesco 165, 181, 257 V Welch, Jack 69, 75, 190, 191, 206, 216 TiVo 317 Wikipedia 313 Tof\ufb02er, Alvin 54, 339 value analysis Wonga.com and payday loans 123 Total Quality Management 56 kaizen and ef\ufb01ciency improvement Toyota 44, 108, 135, 155, 169, 189, 304\u201306 XYZ and lean production 290\u201393, 307\u201308 199, 290\u201393, 304\u201306 and quality products 323 Xerox 331 Toys R Us 37, 147\u201348 value chain and competitive Yang Yuanqing 339 Tune Hotels 21, 29, 293 advantage 216\u201319 Zappos 267 TWG Tea 27 Zara 283 Twitter 22, 54 Victorinox 200 Zhang Xin 339 vision Zhang Yin 47 U Zurich Insurance Group 322\u201323 brand creation 261\u201362 UK broadening and realization 43, 50 bank bailouts 122 crisis management 188\u201389 pre-pack administration 141\u201342 and leadership see leadership shared, and learning organization 204\u201305 Volkswagen 301, 324","352 ACKNOWLEDGMENTS Dorling Kindersley would like to thank Images: Wavebreakmedia Ltd. 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