Fix Frontier Router Is Not Connecting to the Internet and FiOS Set-Top Box Problems [Proven Tips]Whenever you face connectivity issues like Frontier router is not connecting to the Internet or problemswith your FiOS Set-Top box, it is advisable to reboot it. As technical glitches are unavoidable,connectivity problem can arise with your Internet or TV. Many times, just by giving a restart to yourFrontier router, can resolve your problem.However, to restart your Frontier router or set-up box in the right way is important.In here, you will find the accurate method to reboot your router or modem along with the set-top box.Reboot your Router/ModemTo give a restart to your modem, follow the mentioned steps: At first, press the power button to turn off your router or unplug the power cable. Plug the power cable back to the power source or turn it back on and wait for about 30 seconds.Note: Keep your Frontier router plugged in always and turned on. This way your FiOS TV willfunction properly.
In case, the connectivity issue still persists, you can attempt a factory reset: On the rear side of the Frontier router, there is a reset button. With the help of a paper clip or a pen, press the reset button and hold it for about 10 seconds. Note: Do not release the button before 10 seconds otherwise it will not reset your device. On the front panel of the router, you will notice all the lights will turn off and some of them will start blinking. The power light will lit up when the router completes its reset procedure. Now, try to access the Internet in the similar way as you always do. After a factory reset, all the settings that you have set/changed to your Frontier router will be lost. Therefore, you have to reset them once again.Reset the Set-Top BoxBy restarting your FiOS Set-Top box, you can resolve a number of issues, like: Set-Top Box is not responding DVR recording issues On Demand menu or Interactive Media Guide (IMG) is missing.To resolve the above-mentioned troubles, you can restart your FiOS Set-Top box: At first, unplug your FiOS Set-Top box power cable from the electrical outlet. Wait for about 15 seconds before plugging it back to the power source. You have to wait for a while till you see time lights on the front side of your FiOS Set-Top box. Turn on your FiOS Set-Top box and while the Interactive Media Guide is updating, you have to wait. Now, check whether your issue is resolved or not. If the problem still persists, you may have to re-initialize your FiOS Set-Top box.Please Note: Make sure you are not disconnecting the coaxial cable which is connected to the rear ofthe Set-top box instead of the power cord. Because disconnecting the co-axial cord will not reset it.Though some issues may arise when the co-axial cord is not connected properly, therefore, whileresetting, verify all the connections are secure.Related Post: MY FRONTIER INTERNET KEEPS DISCONNECTING, WHAT DO I DO
In case, Frontier router is not connecting to the Internet problem is not eliminated or you are not able toresolve your FiOS Set-Top box problem, take immediate assistance from the Frontier experts.Visit us: customercaretoll.com/frontier-customer-support
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