Affinity Proposal - Hereford

Affinity Group PROPOSAL: HEREFORD Presented to: Hereford Date: 28 February 2019

Proposal IdentityProtect is a first of its kind product offering you the opportunity to prevent identity theft before Hereford it occurs by alerting you of any fraudulent activity using your Identity. Furthermore, we will offer legal Affinity Group appreciates the opportunity to present assistance and mediation services as needed to sort our newest product IdentityProtect: out damages to credit profile as a result of identity theft. When will you receive alerts? ● Any enquiry, change, or new use of the clients South African Identity number. ● Any change to the Identity number with regard to deceased or alive status. ● Any credit enquiry using the client’s identity number. ● Duplicate Identity number alert. IdentityProtect assists clients with a process to stop identity theft repercussions when identified and furthermore assists client with legal assistance should identity theft take place. We have partnered with the best in credit data and national panel of attorneys to provide you with a robust solution that is tough in response and yet pretty elegant in prevention. Clients can call our 24 hour dedicated call centre number.

Emergency Software As part of the Affinity Group offer, every Hereford member at all levels will be able to load the special Hereford application on their smartphone. This application is suitable for any emergency in South Africa. Members will receive access to a national base of emergency service workers 24 hours a day.

Emergency Software How does it work? 1. In an emergency your valued customer calls our 24- hour emergency call number, where immediate telephone number recognition takes the trouble of identification. 2. After the emergency has been identified, a text message is sent to the customer, which gives rise to initiation via a link. Now our software solution recognizes the client's location. 3. Within a few seconds, cloud-based software will inform relevant service providers of the emergency. As soon as a service provider accepts the call, your customer immediately receives a notice giving them peace of mind to know that assistance is on their way. • With the help of our latest technology, the customer can follow the service provider's performance in real time. • An on-scene message allows the customer to report errors before it occurs. • As a customer's insurer, you will have uninterrupted access to the travel of emergency response services. • You and your valued customer will be notified as soon as the emergency has been resolved. • Your customer also has the option to speak to a call center agent should they prefer.

Vehicle Inspection Software You want to make vehicle inspections work for both your company and your client. We have the solution. Affinity Group’s brand new software - customised to your needs - helps you and your clients stay on top of vehicle inspections. Vehicle inspections take time. Often, your clients do not prioritise this in their busy lifestyles. You understand that, but are not sure how to offer them a solution. Now you can. What do we offer you? • A mobile application customised to meet the needs of you and your client. • A cost-effective way of staying on top of your clients’ vehicle inspections. • Easy-to-use software that allows you to request vehicle inspections as often as you like. • The opportunity to identify any changes to the vehicle compared to previous photographic evidence. What can you offer your client? Your clients can now avoid the hassle of visiting vehicle inspectors. The mobile application allows and encourages them to do a thorough vehicle inspection on a Saturday afternoon when they are at home. Or at any time that suits them best! Doing a vehicle inspection is as simple as submitting the vehicle details, together with photos of the license disk and of the vehicle. They know they can expect the most up-to-date software from you. This is one more way Affinity Group helps you wow your clients. • Cost effective • Saves you and your client time • Impresses your client • Helps your client conduct vehicle inspections at a time that suits them

Make Your Business Stand Out From the Rest By Partnering With Affinity Group The Affinity Group provides a wide range of Value-Added Products and Services to groups and organisations in a uniquely ‘human’ manner. Through utilising state-of-the-art technology in our 24 hour call centre, our dynamic team of case-managers - bring immediate comfort and a sense of calm to every client, through their expert ability to navigate any emergency. Our range of products and services are typically added to existing products such as insurance products, loyalty programs and so on, and once activated are immediately available for use by the client. Products include roadside assistance, accident towing, household emergency assistance such as burst geysers, designated driver services, legal services and many more.

Thank you