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Customized Taxi Dispatch System VirtualCurves Start Your Own Taxi Booking And Dispatching Business Mobile Booking App and Web Porta1 l

VirtualCurves Call Taxi / Radio Cabs Management Solution VirtualCurves gives taxis flees the power to compete in today’s fast paced business, where integration of different department in your business is a key to running a successful business. VirtualCurves integrated suites of software modules provide everything a taxi company needs to modernize its booking and management operations and compete efficiently in the marketplace. The taxi industry in cities around the world has seen dramatic change, with unregulated transportation network services drawing business away from traditional taxi and limousine services. But taxi and limousine industries have strengths and advantages built over decades that they can leverage, to maintain their business strength and thrive in a changing environment and in competition with these new disruptive competitions. Call Center Features 2 • Our call center provides many features to ease the call takers’ tasks: VirtualCurves’ integrated telephony uses caller ID to find the customers’ previous trip records • The pickup address is verified using map controls and look-up address, and the location is saved for accurate dispatch. • Company-specific points of interest can be saved for quick reference. • Drop-off location is optional at time of reservation and enables map to calculate cost estimates for trips if provided. • The call center can book returns or multileg trips, with or without specific driver or vehicle assignments. • Trips can be scheduled as one time or recurring for selected times and days of the week over a given period.

Dispatch System Features • Our intelligent Automated Dispatch process is a powerful system offering the following features: Multiple auto dispatches can run on multiple machines, allowing unlimited growth • Software allows dispatch determination based on driver ranking, distance to pickup location, or both • The co-located stand policy is designed for calls from hotels that go to taxis in line at the hotel stand. • The dispatch system gives higher priority to scheduled and high priority calls • Trips that cannot be processed due to high call volume and vehicle unavailability are automatically flagged for manager attention • Trips in distant zones or at busy times are placed on a “wall” so that drivers may do the job selection themselves. Mobile Booking App Mobile Booking App Unified, Universal Roaming One App Works Everywhere For Everyone Perfect Implementation One-city-one-app And Much More 3

VirtualCurve Call Taxi / Radio Cabs Management Solution Dispatch Paratransit Dispatch Automatic Dispatch modules, designed Whether you are in the taxi, paratransit, or to create efficiency for the most critical limousine business, our comprehensive components of the transportation package will provide your company with these industry essential applications Call Taking & Dispatching Repair Shop The booking of trips can be completed The system allows multiple ways to through powerful call center software. update vehicle miles, including driver’s CRM and IVR integrated telephony uses device, cashier, or repair shop caller ID to find the customers’ previous trip records. Reservation & Booking App. VirtualCurves integrated suites of software modules provide everything a taxi company needs to modernize its Trip booking app for iPhone, Android and Windows phones. It’s easy-to-use interface is b. ooking and management operations and compete packed with features and is designed efficiently in the marketplace Cash Invoice and Billing 4 For a transportation operation, managing the financials can be complicated, as transactions flow through the many segments of the business.

Taxi Call Center & Dispatching The Call Center and Automatic Dispatch modules, designed to create efficiency for the most critical components of the transportation industry, are the foundations of VirtualCurves’ software solution. The booking of trips can be completed through our powerful call center software. VirtualCurves’ software solution also offers the MARS booking application as an add-on. The booking app is available to customers from iTunes and the Google Play Store for their smart phones. Customers may also use Web Reservation to book their trips. Our software also allows the insertion of bulk trips through the import file utility. VirtualCurves’ Auto Dispatch uses multiple dispatch methods including first-in-zone, nearest cab, co-located stand or a hybrid of these methods, which ensures minimal wait times for customers and enhanced efficiency for your business. VirtualCurves Start Your Own Taxi Booking And Dispatching System

Taxi Call Center & Dispatching Call Center Features Dispatch System Features Our call center provides many features to ease the Our intelligent Automated Dispatch process is a powerful call takers’ tasks: system offering the following features: ✓ VirtualCurves’ integrated telephony uses caller ID to find the ✓ Multiple auto dispatches can run on multiple machines, allowing customers’ previous trip records. unlimited growth ✓ The pickup address is verified using map controls and look-up ✓ Software allows dispatch determination based on driver ranking, address, and the location is saved for accurate dispatch distance to pickup location, or both ✓ Company-specific points of interest can be saved for quick ✓ The co-located stand policy is designed for calls from hotels that reference. go to taxis in line at the hotel stand. ✓ Drop-off location is optional at time of reservation and enables ✓ The dispatch system gives higher priority to scheduled and high map to calculate cost estimates for trips if provided. priority calls ✓ The call center can book returns or multileg trips, with or without ✓ Trips that cannot be processed due to high call volume and vehicle specific driver or vehicle assignments. unavailability are automatically flagged for manager attention ✓ Trips can be scheduled as one time or recurring for selected times ✓ Trips in distant zones or at busy times are placed on a “wall” so and days of the week over a given period that drivers may do the job selection themselves. VirtualCurves 6 Start Your Own Taxi Booking And Dispatching System

VirtualCurves Features Summery Feature-Rich Call Center Dispatch Policies ▪ Verifies the addresses and shows them on the map. ▪ The system may work off hybrid dispatch policies. ▪ Trip estimation is controlled by the company’s predefined rates ▪ Policies type are combination of stand rank, zone rank, and ▪ Creates alarms for trips outside the area or travel time is too long ▪ Allows for return trips, will-calls, and multi-leg trips. distance from pickup. ▪ Records the customers’ history of trips, cancellations, noshows, ▪ The system allows for either a bidding process or direct dispatch to and payments the most qualified cab. • The dispatch rules may be set differently for small urban zones and large rural area Live Map and Playback ▪ The system keeps track of vehicle movement and status at all times and displays the location and status of all vehicles on a map. ▪ During the dispatch process, a dashboard shows the list of qualified vehicles, the bids, and the selection for each trip. ▪ The system allows the user to review all dispatches for a given time window in the past, an area of the map, and one or more vehicles by simply selecting them and seeing playback. ▪ The playback shows the track of each vehicle in any selected time and area, with their recorded speed and status Points Of Interest (POI) Standing and Multi-Orders ▪ The customer may set his own points of interest and categorize ▪ The system allows a customer to enter standing orders for specific them; the pickup and drop-off addresses will automatically be filled times in the future. in when entering a short key for POI. ▪ The standing orders will come to the attention of the dispatcher ▪ POIs may be used for airports, government and institutional automatically as their due times near. buildings, and frequently used addresses in the service area. ▪ Standing and multi-orders allow entering repeat orders by selecting ▪ POIs are retrieved by selecting the category then the days of the week, specific times for each day, and the destination. 7

TAXI Dispatcher Call Center Flow 12 3N Connected via Mobile GPS Invoice via SMTP API SMS VirtualCurves Gateway Taxi Dispatcher Booking Reports Confirmation With Driver Details Online Booking Portal Payment Gateway 8 Data Base MySQL SERVER VirtualCurves

TAXI Dispatcher Call Center Flow Server Area Monitoring Live Trip Map Multiple Scheduled Trip Pops Previous Trips Simple Trip Entergy User Polls Call Center VirtualCurves Field Engineer Load Verify Data Verify • System Setup • Parameter Settings Electronic Service Request Wall Trips Auto QARA Screen Setup All Platform Verification In-Progress Trips Display • Per Zone Settings Alarm Display • Timer and Constants • Data Columns