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VIRGINIA AREA Ultatel Phone See Inside System Built Guide For for General Contractors General Contractor’s Thanks to Ultatel … GCs can take an office call no matter where they are.

By Jack Ballinger Contractors Work Better© PAGE 2 - OCT - DEC 2022 THE WHO’S WHO in Commercial Contractors/ Ultatel Cover Story

PAGE 13 - JULY – AUGUST 2022

Ultatel has what GCs want. Commercial General Contractors need No Excuses, Always up network, servers, databases, to stay connected to their home office firewalls, devices and related no matter where they are. Most service providers guarantee a external services; redundant When an important call comes into the certain percentage of uptime, also network paths; redundant high-end main office, the GC needs to see that known as a Service Level Agreement mission critical data centers with call … and decide to take it or not take (SLA). 99.999% availability equates to patented infrastructure design and it … simply by looking at their cell just 78 seconds of downtime per 100% availability SLA. phone or laptop or any other device. quarter—the gold standard for uptime SLAs. ULTATEL maintains this level of Security & Compliance GCs will never miss another important availability with decades of industry call, thanks to the advanced technology expertise; 24/7/365 supervision, ULTATEL provides robust security of Ultatel. monitoring and management of the and compliance measures to ensure secure and reliable services for your This is why Who’s Who Magazine has business operations. As a cloud featured Ultatel in this special edition. service provider, ULTATEL provides Your ULTATEL communication service multiple layers of built-in security comes with your Peace of Mind, built and compliance. These span the right in. Technology, support and physical, infrastructure, host, data, service you can always count on … application, and business 100% Satisfaction Guaranteed! processes, as well as the enterprise level of your organization. PAGE 4 - OCT DEC 2022 THE WHO’S WHO in Commercial Contractors/ Ultatel Cover Story

Cloud Phone System Features Toll-free Number Our cloud-based phone service includes a As a leading VoIP service, ULTATEL has toll-free number (without extra charge). everything your business needs to scale This gives small and large businesses a and gain a competitive edge. professional image while allowing customers to reach them anytime. See our top cloud business phone features: Analytics & Reporting See how you’re doing so you can make Auto Attendant better decisions with our real-time reports, call log reports, user and team Get a virtual receptionist that transfers performance, and more. You can even your incoming callers to the right create custom reports to focus on data department or employee to maintain that are most relevant to your business. quality customer service, especially outside regular business hours. Unlimited Online Faxing Cloud phone systems provide the Video Conferencing advantage of delivering faxes minus on- premises hardware. Send faxes directly Experience high-quality video from your email or using our app. collaboration with your team or business partners without time limits, PAGE 5 - OCT DEC 2022 THE WHO’S WHO in Commercial Contractors/ Ultatel Cover Story bulky hardware, and delays. Do it anywhere right from your VoIP app. Integrations ULTATEL offers popular third-party integrations for increased efficiency and multitasking. Our integrations include Google Contacts, Microsoft Teams, Zoho, Pipedrive, and Salesforce.

What is a Cloud Contact Center? What are the Main Benefits of Cloud downtime and your customers will always Contact Centers Over Traditional Contact be able to get hold of you or anyone on Cloud contact centers provide Centers? By using a cloud contact center, your team. This, in turn, improves the commercial contractors with a your business can enjoy various benefits customer experience. streamlined and comprehensive over traditional contact centers. communications solution that allows you Why Cloud Contact Center is the Best to communicate and engage with your One of the major benefits compared to Solution for Your Business customers, no matter what platform they traditional call centers is that cloud choose. You’ll improve the customer contact centers bring about significant Huge savings experience, serve your customers better, cost savings. This is because they require and guarantee continued growth. far lower setup costs, and they don’t Implementing a traditional contact center require any specialized skills or expertise requires initial costs in respect of How Does a Cloud-Based Contact Center to install. In addition, these contact hardware, as well as ongoing costs in Work? centers also have lower ongoing respect of hardware upgrades and maintenance costs. maintenance. Cloud contact centers A cloud-based contact center is hosted in eliminate this because there is no need to the cloud, which means that all its Another significant benefit of cloud invest in initial hardware, installation, and software, services, and tools are available contact centers … is that they allow setup costs. Also, these contact centers on demand from anywhere. It also means agents to work from anywhere. This don’t require ongoing maintenance costs, that, unlike traditional PBX systems, it makes it possible for teams to work and updates and maintenance costs are doesn’t rely on any on-site hardware. remotely, which is especially relevant taken care of for you. Ultimately, this nowadays when remote working is means you’ll enjoy huge savings when As such, it’s not necessary to buy, install, becoming increasingly popular. In implementing a cloud contact center. In or maintain any specialized hardware addition, these contact centers also offer fact, you’ll save anything from 20% to when implementing a cloud contact increased flexibility and scalability. 50% on your communications costs. center. Real-Time Support Seamless Setup Cloud-based call center solutions instead use VoIP to facilitate voice Even though cloud contact centers are Because cloud call center solutions rely communications, and they can be fully simple to set up and implement, there entirely on a reliable internet connection integrated with other systems and might be times when you need to solve and not on physical, on-site hardware, platforms like social media and email to issues or get answers to questions. they don’t require any specialized skills or provide a comprehensive, all-in-one Fortunately, should this be the case and expertise to install and set up. This means communications solution. anyone on your team needs assistance, you can do it yourself. With cloud contact support is always to help solve your centers, it’s as easy as choosing the right By doing this, it eliminates the technical problems or answer your pricing plan for your business’s needs and communication challenges many questions. Another benefit is that support requirements, downloading and installing businesses face in a modern world where is available 24/7 which means that, no the software, and starting to use the customers use several channels to matter when you have issues, you’ll system. As a result, setting up cloud- communicate with businesses, get always be able to find answers. As such, based contact center software is quick, information about products or services, you won’t have any unnecessary easy, and seamless. and get assistance when they need it. PAGE 6 - OCT DEC 2022 THE WHO’S WHO in Commercial Contractors/ Ultatel Cover Story

Finally, a website for General Contractors to find what they need. There’s more to your business than bidding on You can locate sub-contractors like electricians, projects. Now there’s a website that helps you find a carpenters, tile installers, HVAC professionals, truck driver when you need one ... Or building asphalt pavers, and many more, commercial and materials that are close to your new construction residential. project. Or a law firm that is well schooled in construction and real estate law. And if you already do business with General Contractors … or want to … then GCsOnly.com helps you locate sub-contractors GCsOnly.com is the perfect place to advertise. when nobody shows up for your “Job Site Visit”… or Take advantage of introductory specials. Promote when your “steady sub” is too busy, or can’t travel that your publication, your association, your next event, far and you need someone right away to take his your webcast, or your company. place... just for that project, in that city. If you’re a residential or commercial sub-contractor, GCsOnly.com helps you locate truck drivers, you should add your listing and profile to rental equipment close-by your project, on-site GCsOnly.com. The cost is low for an entire services like dumpsters or temporary fencing, or any year. And the site is designed for GCs so you’re new hires for your staffing needs, like an office sure to meet some. manager, a bookkeeper, or an engineer. Also, if you want to write an article or contribute to GCsOnly.com services both commercial and our blog, call our editorial department at 267-800- residential contractors, as well as “Fix n’ Flippers”, or 8209. anyone who needs a service or product for an upcoming project. Call us if you need help signing on. (Investors and partner relationships, ask for Bob Dallas) Call 267-800-8209 [email protected] www.GCsOnly.com

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www.GCsOnly.com ARCHITECTS Jacobs Wyper Architects Philadelphia Gardens in Architects - Commercial Interior in Landscape Architects Ballinger Designers - Commercial 215-951-9193 in Architects - Commercial (215) 985-0400 [email protected] (215) - 446 - 0900 [email protected] Garrett Churchill [email protected] 1232 Chancellor Street , Philadelphia, in Landscape Architects 833 Chestnut Street, Suite 1400, Pennsylvania 19107, United States (215) 657-9160 Philadelphia, Pennsylvania 19107, United [email protected] States Tantillo Architecture LLC, 522 Davisville Rd, Willow Grove, in Architects - Pennsylvania 19090, United States SOSH architects in Architects - Commercial Architects - Disabatino Landscaping Inc. Commercial Architects - Residential Interior Designers - in Landscape Architects Residential Interior Designers - Commercial (302) 764-0408 Commercial 215.864.7315 [email protected] 215.395.9555 [email protected] 471 B and O Lane, Wilmington, [email protected] 2400 MARKET STREET, SUITE 307, Delaware 19804, United States 601 Walnut Street, Suite 1060, Philadelphia, Pennsylvania 19103, Philadelphia, Pennsylvania 19106 United States ENGINEERS BLT Architects The Martin Architectural Group Ewing Cole in Architects - in Architects - in Architects - Commercial Interior Commercial Architects - Commercial Architects - Designers - Commercial Engineering Residential Interior Designers - Residential Interior Designers - - Commercial Commercial Commercial Interior Designers - 215.923.2020 (215) 563-3900 Residential [email protected] [email protected] (215) 665-1080 100 N. 6th Street, Federal Reserve Bank 1216 Arch St #8, Philadelphia, [email protected] Building, Philadelphia, Pennsylvania Pennsylvania 19107, 240 North 22nd Street, Philadelphia, 19106, United States Pennsylvania 19103, United States Fluor Corporation Ewing Cole in Engineering - Commercial in Architects - Commercial Interior LANDSCAPE 1.469.398.7000 Designers - Commercial Engineering ARCHITECTS 6700 Las Colinas Blvd, Irving, Texas - Commercial 75039, United States 215.923.2020 HessLA Simon Engineering LLC [email protected] in Landscape Architects in Engineering - Residential 100 N. 6th Street, Philadelphia, (215) 855-5530 (732) 892-6800 Pennsylvania 19106, [email protected] [email protected] 1570A Sumneytown Pike, 19446 3907 Belmar Boulevard, Neptune, New Studio Agoos Lovera Jersey 07753, United States in Architects - Groundswell Design Group Commercial Architects - Residential in Landscape Architects 215.735.0100 (267) 544-5661 [email protected] [email protected] One South Broad St, Suite 1700, 1639 N. Hancock Street, Suite 407, Philadelphia, Pennsylvania 19107 Philadelphia, Pennsylvania 19122, United States

www.GCsOnly.com ENGINEERS Hatboro Lumber TOTAL RENTAL 215-675-1000 in Equipment Rental Navier Engineering [email protected] 610-935-RENT in Engineering - Commercial 199 Jacksonville Road, Hatboro, [email protected] 724-719-4002 Pennsylvania 19040-2621, United 766 VALLEY FORGE RD., Phoenixville, [email protected] States Pennsylvania 19460, United States 1015 Stanford Drive, Wynnewood, 75 Cabinets Pennsylvania 19096, United States 215-659-7500 Eagle Power (Montgomeryville, PA) J&M Engineering [email protected] in Equipment Rental in Engineering 1620 EASTON RD., Willow Grove, 215.699.5871 (215) 454 – 2662 Pennsylvania 19090, United States 953 Bethlehem Pike, Montgomeryville, [email protected] Home Depot - Willow Grove Pennsylvania 18936, United States 11 W Thompson St, Philadelphia, in Lumber Faucets Glass Lighting Pennsylvania 19125, United States Roofing - Residential Best Line Equipment Pennoni (215) 657-2897 in Equipment Rental in Engineering - Residential [email protected] (215) 675-3009 Engineering - Commercial 2250 Easton Rd, Willow Grove, [email protected] (855) 754-3595 Pennsylvania 19090, United States 900 Louis Drive, Warminster, [email protected] Shelly's Building Supply Pennsylvania 18974, United States 1900 Market St, Suite 300, in Lumber Doors Philadelphia, Pennsylvania 19103, (215) 723-5108 Sunbelt Rentals - GENERAL TOOL & United States [email protected] EQUIPMENT 3110 Old State Rd, Telford, PA, in Equipment Rental BUILDING Souderton, Pennsylvania 18969 (215) 322-3200 MATERIALS [email protected] 365 Street Rd, Branch #182, Bucks Lumber Southampton, Pennsylvania 18966, 267-354-4500 [email protected] SWIMMING POOL 1448 County Line Rd., Huntingdon BUILDERS Valley, Pennsylvania 19006, EQUIPMENT RENTAL Big Rentz Lewis Aquatech in Equipment Rental in Swimming Pool Builders (888) 242-4715 (703) 631-2800 [email protected] [email protected] 1063 McGaw Ave. #200, Irvine, 14100 Willard Road, Chantilly, Virginia California 92614, United States 02015, United States CARLTON POOLS CORPORATE Equipment Services LLC. OFFICE - Warminster in Equipment Rental in Swimming Pool Builders (888) 703-LIFT 215-674-8185 [email protected] [email protected] 5058 Bristol Pike, Bristol, Pennsylvania 415 Constance Drive, Warminster, 19007, United States Pennsylvania 18974, United States

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www.GCsOnly.com ENGINEERS Hatboro Lumber TOTAL RENTAL 215-675-1000 in Equipment Rental Navier Engineering [email protected] 610-935-RENT in Engineering - Commercial 199 Jacksonville Road, Hatboro, [email protected] 724-719-4002 Pennsylvania 19040-2621, United 766 VALLEY FORGE RD., Phoenixville, [email protected] States Pennsylvania 19460, United States 1015 Stanford Drive, Wynnewood, 75 Cabinets Pennsylvania 19096, United States 215-659-7500 Eagle Power (Montgomeryville, PA) J&M Engineering [email protected] in Equipment Rental in Engineering 1620 EASTON RD., Willow Grove, 215.699.5871 (215) 454 – 2662 Pennsylvania 19090, United States 953 Bethlehem Pike, Montgomeryville, [email protected] Home Depot - Willow Grove Pennsylvania 18936, United States 11 W Thompson St, Philadelphia, in Lumber Faucets Glass Lighting Pennsylvania 19125, United States Roofing - Residential Best Line Equipment Pennoni (215) 657-2897 in Equipment Rental in Engineering - Residential [email protected] (215) 675-3009 Engineering - Commercial 2250 Easton Rd, Willow Grove, [email protected] (855) 754-3595 Pennsylvania 19090, United States 900 Louis Drive, Warminster, [email protected] Shelly's Building Supply Pennsylvania 18974, United States 1900 Market St, Suite 300, in Lumber Doors Philadelphia, Pennsylvania 19103, (215) 723-5108 Sunbelt Rentals - GENERAL TOOL & United States [email protected] EQUIPMENT 3110 Old State Rd, Telford, PA, in Equipment Rental BUILDING Souderton, Pennsylvania 18969 (215) 322-3200 MATERIALS [email protected] 365 Street Rd, Branch #182, Bucks Lumber Southampton, Pennsylvania 18966, 267-354-4500 [email protected] SWIMMING POOL 1448 County Line Rd., Huntingdon BUILDERS Valley, Pennsylvania 19006, EQUIPMENT RENTAL Big Rentz Lewis Aquatech in Equipment Rental in Swimming Pool Builders (888) 242-4715 (703) 631-2800 [email protected] [email protected] 1063 McGaw Ave. #200, Irvine, 14100 Willard Road, Chantilly, Virginia California 92614, United States 02015, United States CARLTON POOLS CORPORATE Equipment Services LLC. OFFICE - Warminster in Equipment Rental in Swimming Pool Builders (888) 703-LIFT 215-674-8185 [email protected] [email protected] 5058 Bristol Pike, Bristol, Pennsylvania 415 Constance Drive, Warminster, 19007, United States Pennsylvania 18974, United States

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