UNIT 1 CORE SKILLS POWERPOINT

Level 2 certificate in counselling skills Unit 1 – core skills accredited by & lifecharity.org.uk chat | sms | email | web

Aims: • To understand and practise the 9 core counselling skills • To identify the clients need during the session Objectives: • Learning when to use the core counselling skills In a helping relationship lifecharity.org.uk chat | sms | email | web

Online learners please note! All activities completed from this unit should be added to your portfolio as evidence to demonstrate your knowledge and understanding of Unit 1 Please make a copy of the blank sheets provided to record your answers. Put your name, the date and the question with all submissions lifecharity.org.uk chat | sms | email | web

Explore ground rules • Explore ground rules with a mind map • Write down rules from other organisations • Combine and create ground rules

Exploring ground rules for the distant learner Assignments to be handed in on time. Agreed font size of work sent in for marking. Learner to take responsibility to request extra support when needed. Learner available for agreed skype and phone sessions. lifecharity.org.uk chat | sms | email | web

Exploring ground rules for the distant learner Showing respect for the assessor Mobile phone off during booked sessions Learner to take responsibility for their own learning At least 24 hours given to assessor for cancellation of agreed planned meetings. lifecharity.org.uk chat | sms | email | web

Exploring ground rules for the tutor Show respect and demonstrate respect by being a role model. Teacher should show consistency with ground rules and making sure learners know non-negotiables. Teacher should not show discrimination, treating everyone fairly. Setting good ground rules maintain accountability for learner actions. lifecharity.org.uk chat | sms | email | web

Explore: What is the difference between? counselling and counselling skills lifecharity.org.uk chat | sms | email | web

9 Core counselling skills 1. Unconditional Positive Regard 2. Congruence/Genuine-ness 3. Empathic Understanding 4. Active Listening 5. Questioning 6. Paraphrasing 7. Reflecting 8. Summarising 9. Challenge lifecharity.org.uk chat | sms | email | web

Carl Rogers and the person centred approach • Empathy See their world through their eyes. • Respect/ Unconditional positive regard • UPR, acceptance, non-judgemental, non-possessive warmth, and prizing. • Congruence the helper is not playing a role but being themselves. lifecharity.org.uk chat | sms | email | web

Unconditional positive regard This requires that the skilled listener/counsellor to remove any form of personal judgment and except the client regardless of any content or disclosure they make. It is human nature to judge and overcoming this instant reaction can be difficult but being able to accept a client unreservedly for who or what they area and allowing them to speak about their issues or problems without a fear of being criticised or judged is crucial to the relationship. You as the listener may not approve of the clients’ actions but while with that client you need the approach of “I’ll accept you as you are” lifecharity.org.uk chat | sms | email | web

Exploring stereotypes lifecharity.org.uk chat | sms | email | web

Congruence/genuine-ness “In my relationships with other persons I have found that it does not help, in the long run, to act as though I were something I am not. It does not help to act calm and pleasant when actually I am angry and critical. It does not help to act as though I know the answers when I do not. It does not help to act as though I were a loving person if actually, at the moment, I am hostile. It does not help for me to act as though I were full of assurance, if actually I am frightened and unsure. Even on a very simple level I have found that this statement seems to hold. It does not help for me to act as though I were well when I feel ill”. – Carl Rogers lifecharity.org.uk chat | sms | email | web

This CC BY lifecharity.org.uk chat | sms | email | web

The following role play will explore: How to use core counselling skills in a helping relationship - Please note body language Role Play: Person Centred Therapy Australian Institute of Professional Counsellors Published on 5 Sep 2013. Permission Given to use. lifecharity.org.uk chat | sms | email | web

https://youtu.be/7PV9Yp34awQ lifecharity.org.uk chat | sms | email | web

Try practising the skills that you have just seen • You will need a witness to write down what they have heard you do. • Use this observation sheet to record the skills used. lifecharity.org.uk chat | sms | email | web

Active listening Active listening means using a set of skills that encourage the person you are listening to, to talk, to help them feel heard and understood. It is called “active” because you intentionally do things to help them feel able to talk, and because you engage with all your attention on what the speaker is saying, how they are acting, and how they are feeling. lifecharity.org.uk chat | sms | email | web

Some active listening skills are: Using minimal encouragers – small signals or words that let the speaker know you are listening and understanding – words like “uh-huh”, “yes”, “no”, “mmm”, and little actions like nodding that show you are engaged in listening. Using open body language – helping make the speaker feel comfortable and safe with you. Repeating back some of the speaker’s words, or a phrase, to help prompt them to say more. Paraphrasing – putting what the speaker says into your own words. Summarising – putting in a nutshell, in a sentence or two, what the speaker has been talking about over an extended period. Mirroring the speaker – adopting aspects of their body language, voice tone and language to develop rapport and help them feel more at ease. Reflecting – picking up on the speaker’s feeling or mood and feeding your perceptions back to them. Using silence – so that the speaker has a respectful space to stay with their feelings and to work up to what they want to say. Questioning skills – when and how to use questions to help the speaker to open up and tell you more. lifecharity.org.uk chat | sms | email | web

SOLER is an acronym that stands for the following ways to ensure that attention is focused on the client: - • Sit SQUARELY on to the client, preferably at a 5 o’clock position to avoid the possibility of staring. • OPEN posture at all times, not crossing your arms or legs which can appear defensive. • LEAN slightly in towards the client. • EYE CONTACT with the client without staring. • RELAX. This should in turn help the client to relax. lifecharity.org.uk chat | sms | email | web

Questioning There are two main types of questioning used in counselling. Open and Closed. Open Questions are those that cannot be answered with a few words. Closed Questions can be answered with a minimal response, a yes or no answer. lifecharity.org.uk chat | sms | email | web

The following video will give further explanation of the power of effective questioning “Power of effective questioning” Published on 22 Dec 2014. Permission to use given by Litmos Heroes #325544 lifecharity.org.uk chat | sms | email | web

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Try practising the skills that you have just seen • You will need a witness to write down what they have heard you do. • Use the observation sheet in the assessment folder to record the skills used. lifecharity.org.uk chat | sms | email | web

Reflecting Reflecting can be done physically by the counsellor you may hear the term “mirroring”. This is where you are precisely matching portions of the other person’s behaviour. For example, matching someone’s body language might mean adopting a relaxed posture if they have a relaxed posture. Mirroring their body language might mean putting your arms or legs in the same position as they do. lifecharity.org.uk chat | sms | email | web

Reflecting Reflecting is done by: • Listening to the client closely • Observing non-verbal behaviour • Identifying the feeling in a word and being aware of the intensity of that word • Reflecting this back to the client lifecharity.org.uk chat | sms | email | web

The following video will give an example of mirroring How to Use \"Mirroring\" to Build Rapport video Published on YouTube 5 Jan 2010 by BNET Permission sought from CNET lifecharity.org.uk chat | sms | email | web

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Try practising the skills that you have just seen on the video clip • You will need a witness to write down what they have heard you do. • Use the observation sheet in the assessment folder to record the skills used. lifecharity.org.uk chat | sms | email | web

Paraphrasing Paraphrasing is where the counsellor rephrases the content of the client’s message. It is used to: • Express understanding of client story • Encourage the client to speak more in-depth • Help the client by shortening what they are saying • Provide a check on the counsellor’s understanding and give the client an opportunity to correct any misunderstanding. lifecharity.org.uk chat | sms | email | web

Summarising A summary is a collection of paraphrases that condenses the content and messages expressed in the session, its purpose is to: • Identify a common theme that may have been explored in the session • Draw out the key points and pull them together. • Give the client a building block on which to prepare for the next session • Bring the session to a close lifecharity.org.uk chat | sms | email | web

The following video will explain paraphrasing and summarising Published on YouTube 12 Sep 2014 Permission given by iUniversity Prep to use as a resource for learners. lifecharity.org.uk chat | sms | email | web

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Challenging To challenge a client is an advanced skill in the therapeutic relationship. The counsellor recognises a mismatch between words, body language or tone of voice. Challenge must be used with great care, and only when the therapeutic relationship is established. lifecharity.org.uk chat | sms | email | web

The following video explores challenging skills Improve you counselling skills in 60 seconds published on YouTube by: Sage Students on 11 Nov 2018 Narrated by Dr Andrew Reeves Permission given by Sage to use as a resource lifecharity.org.uk chat | sms | email | web

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Core skills summary • Helps the counsellor focus on the client and the clients’ feelings throughout the session. • Skills that makes the client feel valued. • It builds trust and rapport with counsellor lifecharity.org.uk chat | sms | email | web

accredited by & lifecharity.org.uk chat | sms | email | web

Core skills summary • Helps the counsellor focus on the client and the clients’ feelings throughout the session. • Skills that makes the client feel valued. • It builds trust and rapport with counsellor lifecharity.org.uk chat | sms | email | web

accredited by & lifecharity.org.uk chat | sms | email | web