Service Magazine_01-02

Expert CHALLENGEHow well do you know Honda's after sales service? Put your wits to the test by finding the correct wordsto complete these sentences. GN P HMT T K I E S ANAH CGS ZCQENR I NEBR F SERV I CESNL T I REA SM I S T VON L Y S F ANG D I KF YT YAL XO I KUY KS F SARPO I NTMENT N P OWE R O F D R E AMS O I S L F F Y UN FWK S P U P YONYK F I YBO I I D TO UNKBRA V E KCBMKB I GUK Y J A T Y E T DOOY N TNSKARECT AONPDB A R AN PMC S S I T N I X S E K G T A K P K E P L OWE S HCONNECT I DCKE Y XContent for the crossword puzzle1. Honda celebrated 20th Anniversary of Honda _____ in India.2. ______ is a humanoid robot created by Honda.3. Honda Has its headquarters in ______.4. The ________________ is Honda’s global brand slogan.5. Honda’s _______ technology helps in improving fuel efficiency of a car.6. You can track the service history of your vehicle by using __________ mobile application.7. Be smart, make service appointment through Honda _________ website. TERMS AND CONDITIONS* • All the prices mentioned in the brochure are subject to change without any prior intimation. • Prices mentioned without taxes will attract applicable taxes as per government regulations. • Service highlighted in the brochure are available at selected dealerships; please call your nearest dealer to get more details on the same. • Honda Cars India Ltd. holds all the rights to change / edit or update any information published in this brochure without prior intimation or communication on the same. Ans.1. City, 2. ASIMO, 3. Japan, 4. Power of Dreams, 5. I-VTEC, 6. H-CONNECT, 7. service.

Overview 03-04Periodic Maintenance 05-06Engine OilHonda Care Maintenance Package 07Product Update & Recall Information 08Accidental Repair Insurance Claim 09How to Read your Invoice 10Roadside Assistance 11Extended Warranty 12Anytime Warranty 13Honda Genuine Parts 14Honda One Stop Shop 15Value Added Services 16Asia & Oceania Contest 17-18Maintenance Tips Videos + QR Code 19In-Car Indicators 20Handling the Unexpected 21Driving in FOG 22FAQ’s 23Key Service Information 24Service Appointment/Feedback 25-26 27-30

Honda ABOUT OUR 4hr OUR SERVICE SERVICE Honda SERVICE SERVICES 4 Hour Service We believe, adding value to service experience even in a slightest way is the key to a long lasting and When you find yourself in a fulfilling customer relationship. At Honda, we are always trying to connect with you through productPERIODIC videos, service events and maintenance tips. hassle or just need some quick PERIODIC MAINTENANCE MAINTENANCE We are always on a lookout in finding ways to enhance our services and your 'Honda Ownership maintenance, visit your Experience'. Please continue to let us know your feedback for our continuous improvement. nearest Honda Dealer* Welcome to Honda Service Experience, Welcome to Honda ProCare. for BP Express Repair Quick Delivery Service. This exclusive service is equipped with state of the art vehicle body repair equipment to MAINTENANCE PACKAGEGENUINE ensure total OIL reliability in Perfect Job vehicle repair and body paint withinRECALL BODY & PAINT EXPRESS REPAIR INSURANCE INFORMATION CLAIMREAD YOUR ROADSIDE INVOICE? ASSISTANCEEXTENDED ANYTIME WARRANTY WARRANTY Scan here for more InformationHonda 3hr 3 Hour Service Honda ONE GENUINE PARTS STOP SHOP Quick DeliveryVALUE ADDED PROFESSIONAL PROFICIENT PROACTIVE Comprehensive VALUE ADDED SERVICES Check-up SERVICES Service which offers Service which offers Service which you the Honda complete peace of offers a hassle-free 04 experience, every-time mind in repairs ownership Visit www.hondacarindia.com/Honda-Services to explore more about Honda service *Available at select dealers at No Extra Cost 03

Honda PERIODIC OUR SERVICE SERVICE MAINTENANCEPERIODIC PERIODIC MAINTENANCE Periodic Maintenance services are of utmost importance to keep your Honda in the pink of its health. MAINTENANCE We conduct a complete and comprehensive check up of your car during the maintenance service which includes replacement and inspection as detailed below: Replacement ENGINE COOLANT FUEL FILTER TRANSMISSION OILGENUINE SPARK PLUG • Maximum engine BRAKE FLUID MAINTENANCE OIL performance PACKAGE OL D • Prevents fuel line blockageRECALL • Extends engine life • Engine starts smoothly • Prevents lock up of • Good brake response INSURANCE INFORMATION transmission • Prolongs life brake CLAIM • Keeps radiator & heater components running longer • Smooth and efficient running components • Better fuel economy A one time top-up for 3 years Go the distance with ENGINE OIL & OIL FILTER • Better fuel economy & Honda Engine Coolant prevents engine misfiring Petrol model: 2,00,000 Kms or 10 yrs • Better engine performance Diesel model: 1,00,000 Kms or 5 yrs • Prevents dust & debris from • Smooth & energetic starts • Reduce harmful emissions ROADSIDE building up • Cost effective nickel spark ASSISTANCE • Extends engine life & plug also available reduces harmful emissionsREAD YOUR AIR FILTER INVOICE?EXTENDED • Increased fuel efficiency & ANYTIME WARRANTY reduced emissions WARRANTYHonda • Prolongs engine life Honda ONE GENUINE PARTS • Good acceleration STOP SHOP InspectionVALUE ADDED Complete Engine Compartment Brake Pad & Brake Transmission, Brake Electrical System Tire & Battery Tire Rotation Comprehensive VALUE ADDED SERVICES Car Washing & Underbody Shoe Cleaning Fluid and and Light Condition Check 62 Points Check-up SERVICES Inspection & Greasing 05 Coolant Top Up Operations Check 06

Honda Honda Honda CARE OUR SERVICE SERVICE GENUINE OIL MAINTENANCE PACKAGEPERIODIC Prepaid Maintenance PERIODIC MAINTENANCE MAINTENANCE Honda Care Maintenance Package (HCMP) is designed to offer hassle free service experience andGENUINE complete peace of mind to you. MAINTENANCE OIL With HCMP, you get access to prepaid maintenance services at all Honda dealerships without any rise in PACKAGE the labour and spare parts prices. HCMP is transferable in case vehicle is sold within the coverage period thus also retains the commercial value of your car. FEATURESRECALL Prepaid Plan Price Insulation All India Transferable Labour & Parts INSURANCE INFORMATION Serviceability Included CLAIMREAD YOUR Best Fit Oil for your Honda Make a smart decision Price ROADSIDE INVOICE? for your Honda starting from ASSISTANCE `9,300EXTENDED Petrol Mineral `305/Ltr ANYTIME WARRANTY Engine Oil Synthetic `401/Ltr WARRANTY `425/Ltr Diesel Engine Oil Scan here for more Information*TVerAmSLsEUaREnVdIAcCDoEnDSdEitiDons applyGENUIHoNnEdPaARTS Advantages of using Honda Synthetic Engine Oil Honda ONE STOP SHOP LUBRICATION COOLING COLD START ANTI RUST FUEL EFFICIENCY LESS EMISSION VALUE ADDED Better Lubrication Easy Cold Start Environment Friendly SERVICES Better Protection at Better Cleaning Positive Impact on High Temperatures and Anti Rust Fuel Efficiency • Prices indicated above are inclusive of taxes (MRP) | • Above prices can be changed by Honda Cars India without any prior notification HCMP Coverage is valid till 40,000 Km • Contact Service Advisor to select best fit oil for your Honda For complete price range please visit www.hondacarindia.com/Honda-Services or scan QR Code 07 08

Honda PRODUCT UPDATE & ACCIDENTAL REPAIR OUR SERVICE SERVICE RECALL INFORMATION INSURANCE CLAIMPERIODIC Your Car Might be Affected. List of documents required for motor insurance PERIODIC MAINTENANCE Check Now! claim in case of Accidental Repairs MAINTENANCE Honda India is taking proactive measures to ensure customer safety by offering a product update. S.No Documents Required for Motor Claims To be arranged To be arranged Please have your Honda car inspected to ensure your car meets Honda’s stringent safety standards. by Customer by Dealer Vehicle's Insurance Copy  FREE Vehicle's RC Copy  MAINTENANCE PACKAGEGENUINE OF CHARGE A Driver's Valid Driving Licence Copy  OIL Towing Bill if Towing facility used  NEFT Detail or Cancelled Cheque in Case of Non Casshless Settlement  Vehicle Repair Estimate Airbag Continuously Variable Claim form duly filled & signed by Insured (Customer)  Transmission (CVT) Repair Invoice - Customer's Copy & Insurance Co.'s Copy  Basic DocumentsRECALL (Own Damage Claims) INSURANCE INFORMATION CLAIM  Check if your Vehicle is Affected Supplementary Estimate - If Applicable  A1 Supplementary Assessment Approval from Surveyor - If Applicable  Survey's Assessment/Approval  Survey Report - Intial/Final READ YOUR Insert Satisfaction Voucher Signed by Customer  ROADSIDE INVOICE? Chassis ASSISTANCE Spot Survey & Report with Photographs  (VIN) FIR Copy if Required  Number  Indemnity/Affidavit from Customer to secure for future loss  Here Owner, User and Witness statements  EXTENDED Non Traceable Report from Police  ANYTIME WARRANTY  WARRANTY Visit: www.hondacarindia.com/forms/customerinfo.aspx OR Scan This Code B [Additional Documents] Financier Statement (In case of hypothecation)  Theft Cases NOC and Form 35 from Financier (A+B) All Original Keys of Vehicle 17 Digit Chassis (VIN) Number can be found from Vehicle Purchase InvoiceHonda Transfer Document for 29, 30 in duplicate  Honda ONE GENUINE PARTS Form 26 and Affidavit if RC stolen with vehicle  STOP SHOP FIR of RC Misplaced  Driver confirmation (Arrest memo, Chargesheet, etc)   C [Additional Documents] MLC (Medical Legal Case) of Driver  Major Losses   (A+A1+C) Toll receipts (in case of out station case without FIR) VALUE ADDED [Additional Documents] Permit Copy VALUE ADDED SERVICES Vehicles used in SERVICES Commercial Operation RC of the Vehicle Service Book Plate Located on Passenger D [Taxi] Fitness Certificate 09 Side of Center Pillar Theft Case - A+B+D Major Losses - A+A1+C+D Driving License Validity/Driver Badge 10

Honda HOW TO READ YOUR ROADSIDE OUR SERVICE SERVICE INVOICE? ASSISTANCEPERIODIC Rely on us. You’re Backed. PERIODIC MAINTENANCE MAINTENANCE Driving is always fun with a Honda vehicle and you can look forward to years of enjoyable driving. 1 However in the unfortunate & unforseen event of a breakdown or road accidents what you need is 2 immediate help. 3 Our goal is to ensure that you get prompt assistance during such a situation, for which Honda has designed a special programme called the HondaCare Roadside Assistance. 4GENUINE MAINTENANCE OIL 5 PACKAGERECALL TOLL FREE NUMBER INSURANCE INFORMATION 1800 103 3121 CLAIM 0124 - 4263121READ YOUR Price TOLL FREE NUMBER ROADSIDE INVOICE? starting from 1800 266 0130 ASSISTANCE 1800 103 5130 `1,842EXTENDED Roadside Assistance Price List* ANYTIME WARRANTY WARRANTY 6 Policy Period 1 Year 2 Year 3 Year 4 Year 5 Year Customer Price (`) 1,842/- 3,054/- 3,882/- 4,834/- 6,314/-Honda Honda ONE GENUINE PARTS Recommendations: 1. Next Service Date Customers can avail the service through a toll-free number and can be assured of service any time and at STOP SHOP • RHS Mirror Not Working 2. Check vehicle mileage, personal details • Battery Weak Need to RPL any place. *Inclusive of Taxes • All Jobs Explained to Customer as well as your vehicle details 3. Value Added Service (not mandatory) Features *Terms and conditions apply Dealer recommendations based 4. Labour ChargesVALUE ADDED on diagnosis of your car 5. Periodic Maintenance Coverage VALUE ADDED SERVICES 6. Part Charges SERVICES Please check the contents of invoice before making payment Towing Battery Jump Start Key Lockout Fuel Delivery Taxi Assistance 11 12

Honda Honda ANYTIME WARRANTY OUR SERVICE SERVICE EXTENDED WARRANTYPERIODIC PERIODIC MAINTENANCE Extended Warranty is an extension of the new car warranty which increases the coverage of your car by MAINTENANCE additional years & kilometers, even after the standard warranty is over. Under the Extended Warranty, you protect your budget from unforeseen repair or replacement costs within the coverage. Secure your car with the best in industry warranty policy to add peace of mind to your ownership experience . Peace of Mind wherever you goGENUINE MAINTENANCE OIL PACKAGERECALL INSURANCE INFORMATION CLAIMREAD YOUR Honda believes that the most important factor in providing a ROADSIDE INVOICE? product or service to its customers is unlimited joy of driving. ASSISTANCE To complement this ownership, Honda offers a unique Anytime Warranty package that gives you Peace of Mind.EXTENDED Price ANYTIME WARRANTY starting from WARRANTY `2,838Honda FEATURES Honda ONE GENUINE PARTS STOP SHOP FEATURESVALUE ADDED Higher Resale Value Transferable Cashless Service Cover Unforeseen *Terms and conditions apply VALUE ADDED SERVICES Repairs / Failures SERVICES For complete price range, please visit www.hondacarindia.com Higher Resale Value Transferable Cashless Service Cover Unforeseen Repairs / Failures *For vehicles with 2 years / 40,000 kms warranty • **For vehicles with 3 years / unlimited kms warranty For complete price range, please visit www.hondacarindia.com 13 14

Honda Honda Honda OUR SERVICE SERVICE GENUINE PARTS ONE STOP SHOPPERIODIC PERIODIC MAINTENANCE Honda Genuine Parts are at the very core of product quality and vehicle ownership Get Tires and Batteries of MAINTENANCE experience. Honda recommended These parts are designed and tested to offer durability, reliability and safety to the specifications at our dealership customers in a long term vehicle ownership. Always use Honda Genuine Parts for repairs on your vehicle to keep it like new, forever. TIRESGENUINE MAINTENANCE OIL PACKAGERECALL BATTERIES INSURANCE INFORMATION CLAIMREAD YOUR AIR FILTER SPARK PLUG Why opt for tire and battery replacement at a Honda dealership: ROADSIDE INVOICE? Honda genuine air filters keep Use only Honda genuine spark plug* ASSISTANCE dirt and dust away from your for replacements to avoid miss-firing, • Regular tire maintenance such as rotation, alignment at the dealershipsEXTENDED engine, keeping it clean for high jerks and premature damage of engine • Instant printed report for your battery check ANYTIME WARRANTY performance and economy. components. • Speedy resolution due to Honda involvement WARRANTY * Only for Petrol vehicles • Regular tire tread depth measurementHonda OIL FILTER • Latest equipment to make sure your tires are installed correctly and are well maintained Honda ONE GENUINE PARTS Honda genuine oil filters keeps HEADLIGHT • More brand options available STOP SHOP engine oil in clean working Honda genuine headlight provide high • Get your batteries charged, repaired or even replaced condition, thereby protecting your intensity illumination through clear lens • Please ask for refund for your old battery engine from premature wear. headlamps, they fit vehicle perfectly providing a long life and efficient energy ADVANTAGE FUEL FILTER consumption. Honda genuine fuel filter helps feed your engine with clean and BRAKE DISCS un-restricted fuel supply. It filters Honda genuine brake discs and pads foreign particles away and provides optimum braking power and prevents your fuel supply system shorter stopping distances.  from blocking. Honda Genuine Brake components are designed specifically to work with your vehicles ABS and other electronic assistance functionalities.VALUE ADDED All parts purchased from *Terms and conditions apply Proactive Good Regular Check-up of Accurate VALUE ADDED SERVICES Honda Dealerships come with Tire & Battery Care Service Support Tire and Battery Specifications SERVICES QUALITY SAFETY DURABILITY 6 MONTHS WARRANTY* 15 For best deals, please contact your nearest Honda dealer 16

SERVICE VALUE ADDED CUSTOMER CHECKLIST- VALUE ADDED SERVICES HONDA ONE APPOINTMENT STOP SHOP SERVICES Category Brio, Jazz, Mobilio, Civic, Sl. AC Evaporator cleaning Price No. Treatments Treatment Features Amaze and City and CR-V and for all models WR-V BR-V AccordVALUE ADDED `1,947 VALUE ADDED SERVICES SERVICES BENEFITS : 1 Paint Polish Paint surface polishing & waxing which `715 `850 `925 Treatment gives new look to vehicle by enhancing gloss of exterior painted surface. This treatment Removes impurities, kill germs and improves interior air quality. It also improves overall AC performance.ASIA & Condition Before Condition After Exterior Treatments 2 Paint This treatment is ideal for removal of OCEANIA CONTEST Treatment & deep stains, scratches, light surface Beautification imperfections in paint surface. Also `3,000 `3,750 `4,075 MAINTENANCE includes tyre cleaning, all glass cleaning, TIPS VIDEOS 3 Windscreen exterior plastic/vinyl parts cleaning. Treatment Completely invisible coating which repels `1,750 `1,900 `2,100 water, dirt, dust and improves night vision.IN-CAR 4 Headlight This treatment restores optical clarity `750 `750 `750 HONDA SAFE INDICATORS & Taillight of head lights and tail lights which the DRIVING GUIDE Treatment functioning of lights. Paint Protection Film Interior Treatments 5 Interior This treatment treats the interior fabrics, `1,250 `1,550 `1,800 Enrichment leather and interior vinyl parts from BENEFITS : Treatment stubborn stains, germs, dirt etc. and gives a new look to interiors of the vehicle. Paint Protection Film is a clear shield that protects new car from stone chips and other road debris. It helpsDRIVING to retain the vehicle’s new car appearance and re-sale value. 6 AC Cleaner & This treatments invloves effective cleaning `750 `750 `750 FAQ IN FOG Disinfectant and disinfection of bacteria and other micro organisms found in the AC Vents. 7 Internal Panel This treatment is ideal for rust prevention `2,650 `2,750 `2,950 Anti Rust in cavity areas where paint does not Treatment reach and safegaurds the vehicle from corrosion.KEY SERVICE KEY SERVICE INFORMATION Anti-Corrosion Treatments 8 Underbody This treatment involves application of anti `2,850 `3,250 `3,450 INFORMATION Anti Rust rust coating on underbody panels of the Treatment vehicle therby provinding rust prevention. Also this coating acts as sound insulator Sr. Treatments Brio, Jazz, Mobilio, City Civic, CR-V and ensures quieter ride. No. Amaze and WR-V and BR-V and AccordSERVICE a Front Bumper `10,733 9 Motor Care This treatment gives a new look to engine SERVICE APPOINTMENT b Rear Bumper `10,733 `11,692 `10,733 Treatment compartment and also keeps away dust APPOINTMENT c Front Bumper Corner `11,692 `7,517 `11,692 and dirt, therefore keeping the attractive d Rear Bumper Corner `7,517 `8,075 `7,517 new look for a longer period. `583 `583 `583 e Running Board `8,075 `2,258 `8,075SERVICE f Rear View Mirror `2,258 `1,733 `2,258 10 Silencer This treatment is ideal to provide `1,100 `1,200 `1,300 SERVICE APPOINTMENT g Full Bonnet `1,733 `14,783 `1,733 Coating scratch, shock and impact resistant APPOINTMENT `14,783 `14,783 Others Treatment coating on silencer of the vehicle. `825 `825 `825 17 11 Rodent This treatment is ideal to prevent Repellant engine wiring and other electrical connections from rat bites. 18

SERVICE BRING YOUR CAR TO THE Honda HONDA ONE APPOINTMENT STOP SHOP EXPERT TECHNICIANS MAINTENANCE TIPSVALUE ADDED VALUE ADDED SERVICES HCIL dealer technicians bags gold awards at Asia and Oceania Get the best mileage, learn to use AC effectively SERVICES Technician Contest and many more maintenance tips on the go.ASIA & OCEANIA MAINTENANCE CONTEST Skilled professional technicians trained by Honda at its training centre HI-TEC located at Fuel Efficiency TIPS VIDEOS Greater Noida.IN-CAR Technicians who use factory procedures, specialized tools and Honda Genuine Parts to How to get best fuel efficiency from your Honda? HONDA SAFE INDICATORS deliver the best care. Honda dealerships are equipped with the latest technology available to DRIVING GUIDE connect and diagnose your car in the best and efficient way possible. Scan here toDRIVING Not just that, Honda technicians are skilled at their job but they also undergo continuous watch videos FAQ IN FOG enhancement and evaluation as per advanced technology and industry requirement. The technicians from Honda India bagged two gold awards at the Honda Asia and Oceania • Apply brakes smoothly and anticipate your stopsKEY SERVICE technician contest held in Thailand. • Drive in ECON mode (if available). It ensures optimum fuel economy and avoids misuse KEY SERVICE INFORMATION We want our customers to feel a part of our Family because of the trust they put on us while • Switch off the engine at stops over 45 seconds to avoid wasting any fuel INFORMATION handling us one of their most important assets, their vehicles. • Do not over accelerate; keep RPM below the red zone in the speedometerSERVICE SERVICE APPOINTMENT 19 Air Conditioning Usage APPOINTMENTSERVICE How to get best air conditioning from your Honda? SERVICE APPOINTMENT APPOINTMENT Scan here to watch videos • For best effectiveness, always use Recirculation Mode • Always switch ON the AC in Low Mode and gradually increase the speed • Use Front Shades for the windshield to keep your car cabin cool when parked in hot sun • Always switch OFF the AC before switching OFF the engine These interactive videos will guide you through some of the most important techniques which will certainly make you want to spend more time with your Honda. 20

SERVICE IN-CAR Honda HONDA ONE APPOINTMENT STOP SHOP INDICATORS SAFE DRIVING GUIDEVALUE ADDED HANDLING THE UNEXPECTED VALUE ADDED SERVICES SERVICESASIA & Reduce speed and keep a Turn on headlights to Avoid driving on Take alternative MAINTENANCE OCEANIA CONTEST proper distance from other be seen by pedestrians flooded roads routes TIPS VIDEOS vehicles and other road usersIN-CAR Give the right of way for Watch for reduced speed Drive with extra caution Beware of vehicles parked HONDA SAFE INDICATORS traffic from the appropriate zones and predict other beware of pedestrians on the roadside with their DRIVING GUIDE direction at intersections road users’ movements wearing clothes of less visible lights turned offDRIVING Know your car indicators IN FOG FAQKEY SERVICE Parking Brake and Brake System Low Oil Pressure Malfunction Charging System Seat Belt Reminder KEY SERVICE INFORMATION Brake System Indicator (Amber) Indicator Indicator Lamp Indicator Indicator INFORMATION Indicator (Red) RESPECT TRAFFIC RULES FOR YOUR SAFETYSERVICE Low Fuel Supplemental Anti-lock Brake Door And Tailgate High Temperature Electric Power SERVICE APPOINTMENT Indicator Restraint System (ABS) Open Indicator Indicator Steering (EPS) APPOINTMENT System Indicator System Indicator Indicator Honk the horn Always use the Control Share the road when required turn signal before your speed with others switching lanes necessarySERVICE System Message* PGM–FI* Water In Fuel* Keyless Access* Starter System* Vehicle Stability SERVICE APPOINTMENT Indicator Indicator Indicator System Indicator Indicator Assist (vsa)* APPOINTMENT Off Indicator Critical Indicator Lights when the customer should immediately call the dealership Don’t drink Don’t engage in other Pay appropriate attention and drive activities while driving to the task of driving safely *Number of Indicators may vary from model to model 21 22

SERVICE SAFETY PRECAUTIONS FREQUENTLY ASKED HONDA ONE APPOINTMENT STOP SHOP WHILE DRIVING IN FOG QUESTIONSVALUE ADDED VALUE ADDED SERVICES Tips for Driving in Fog Q. What all charges I need to pay in free service? SERVICES A. Only parts & lubricant charges are to be paid by the customer, labour is free of cost.ASIA & • Keep extra time to reach your destination Q. Honda is recalling its car for some upgradation but I have not received any MAINTENANCE OCEANIA CONTEST • Use low beam lights TIPS VIDEOS • If your car has fog lights, use them call for the same?IN-CAR • Use Defogger to clean mist from the windscreens A. If your vehicle falls under the set of VINs which need up gradation then you'll surely receive a call HONDA SAFE INDICATORS • Use lane markers to stay on the road DRIVING GUIDE • Maintain a good distance between you and the from dealership. Same can be checked under recall portal by entering your vehicle VIN.DRIVING Q. Do warranty repairs have to be completed at the dealership where the car FAQ IN FOG vehicle in front • Avoid frequent changing of lanes was originally purchased?KEY SERVICE • In extreme fog, turn on your Hazard lights and pull A. Warranty repairs can be performed at any authorized Honda dealership KEY SERVICE INFORMATION Q. Is there a way to tell if the part is genuine or non-genuine? INFORMATION your car off the road A. Some non-genuine parts are hard to identify with the naked eye. Purchase the parts from HondaSERVICE SERVICE APPOINTMENT 23 Authorised Dealer and get them installed there itself. APPOINTMENT Q. What if I sell my car after having bought Extended Warranty, Anytime Warranty, RSA or HCMP?SERVICE A. Honda Service Products are freely transferable to the next owner of the car. SERVICE APPOINTMENT Q. My vehicle is not starting. What should I do? APPOINTMENT A. (1). If it does not crank then battery might be dead. You can jump start it or call the RSA helpline number. (2). If it crank but does not start then either there is not enough fuel or some problem with vehicle starting system. Contact nearest dealer for assistant. Q. What if my car breaks down & does not start? A. In case of any emergency, call on Honda 121 helpline number 1800113121 (Toll Free)/ 011-39898918. They will guide you in getting assistance. Q. Are Value Added Services (VAS) part of periodic maintenance? A. No, VAS is not a part of Periodic maintenance. It is aimed to provide new look and durability to customer’s car. 24

SERVICE KEY SERVICE 3 Warranty HONDA ONE APPOINTMENT 24 months / 40,000 kms* STOP SHOP INFORMATION FREE SERVICE 2VALUE ADDED Service Interval* VALUE ADDED SERVICES FREE 6 months / 10,000 kms SERVICES SERVICEASIA & Warranty 3 Warranty MAINTENANCE OCEANIA CONTEST 24 months / 40,000 kms* 36 months / Unlimited kms TIPS VIDEOS Service Interval* FREE 6 months / 10,000 kms SERVICE 3 Service Interval* 6 months / 10,000 kms FREE SERVICE HONDA SAFE DRIVING GUIDEIN-CAR Warranty INDICATORS 24 months / 40,000 kms* Service Interval* 3 Warranty 6 months / 10,000 kms 36 months / Unlimited kms FREE SERVICEDRIVING 3 Service Interval* FAQ IN FOG 12 months / 10,000 kms FREE SERVICE Warranty 24 months / 40,000 kms* 3KEY SERVICE Service Interval* Warranty KEY SERVICE INFORMATION 6 months / 10,000 kms FREE 36 months / Unlimited kms INFORMATION SERVICESERVICE 3 Service Interval* SERVICE APPOINTMENT 12 months / 10,000 kms APPOINTMENT FREE SERVICE Warranty 3 24 months / 40,000 kms* FREE Service Interval* SERVICE Warranty 6 months / 10,000 kms 36 months / Unlimited kmsSERVICE SERVICE APPOINTMENT * whichever comes earlier Service Interval* APPOINTMENT ** Additional Extended Warranty of 24 months / 40,000 kms 12 months / 10,000 kms Check www.hondacarindia.com/Services for prices of parts and service labour charges. 25 26

SERVICE For Appointment/Feedback, Please Contact For Appointment/Feedback, Please Contact HONDA ONE APPOINTMENT STOP SHOP State Dealer Name Contact No. Goa Delhi State Dealer Name Contact No. State Dealer Name Contact No. State Dealer Name Contact No. Central Honda - Vishakhapatnam* 8886635013 Samara Honda - West Delhi* 9717890848 Harmony Honda - Panchkula* 9501118010 Inspire Honda - Mysore 9742297456 Sterling Honda - Shahdra Delhi* 9599381104 Infinity Honda - Gurgaon* 9711614372 Lakeview Honda - Hubli 7090264666 Elite Honda - Rajahmundry 7799900668 SAMARA HONDA - Okhla 9717890848 Joy Honda - Hissar 8222099990 Magnum Honda - Kanakapura Road 9845174774 Coastal Honda - Goa 9764446876 Joy Honda - Sirsa 8816055560 Magnum Honda - Mes Road 9845174774VALUE ADDED Elite Honda-Bhimavaram 7799900721 Aan Honda-Rajkot 7211153500 Malwa Honda - Sonipat* 9467800904 Peninsular Honda - Mangalore 8861788088 VALUE ADDED SERVICES Aspen Honda - Godhra 9727781164 Legend Honda - Jind 8813030362 Saphire Honda-Bangalore* 7090000444 SERVICES Andhra Pradesh Express Honda - Guntur 7680909744 Aspen Honda - Vadodara 9825609666 Legend Honda - Kaithal 8813030326 Shama Honda - Udupi 08202581111 Cartec Honda - Ahmedabad 7573000720 Merit Honda - Bhiwani 8222990112 Tridentauto Honda - Bangalore 7090716415 Express Honda - Nellore 7702996868 Destination Honda - Anand 9825332341 Merit Honda - Rohtak 8607777229 Karnataka Whitefield Honda-Bangalore 8028530023 Dream Honda - Silvassa 9879100422 Pace Honda - Palwal 8826079999 Whitefield Honda-Garudachapa 8028530023 Express Honda - Tirupati 7702366691 Dream Honda - Surat 9662526227 Haryana Pace Honda - Rewari 8222991317 Apco Honda - Calicut 8111888425 Dream Honda - Vapi 9662515820 Ring Road Honda - Bahadurgarh 8377803189 Apco Honda - Malappuram 8111 888 325ASIA & Premium Honda - Anantapuram 9652710777 Dream Honda-Navsari 9662526227 Ring Road Honda - Gurgaon 9540005794 Indel Honda - Palakkad 7558887042 MAINTENANCE OCEANIA CONTEST Emerald Honda - Bhavnagar 7622001511 Courtesy Honda - Shimla 8894717703 Johns Honda-Thrissur 8086436666 TIPS VIDEOS Premium Honda - Kurnool 9100772179 Emerald Honda - Gandhigram 9714622118 Courtesy Honda - Solan 8894718004 Muthoot Honda - Kollam 9656700998 Emerald Honda - Gandhinagar 9714006963 Maxim Honda - Kangra* 8894722918 Palace Honda - Kayamkulam 9207700712 Sundaram Honda - Secunderabad* 8800991666 Emerald Honda - Himmat Nagar 9714006963 Maxim Honda - Mandi* 8894787847 Peninsular Honda - Alappuzha 9072665504 Gopinathji Honda - Bharuch 8469324242 Maxim Honda - Una* 8894787818 Peninsular Honda - Cochin 9895711888 Sundaram Honda - Vijayawada 9652433177 Gopinathji Honda - Vadodara 8238000635 Hillview Honda - Jammu 9103176458 Peninsular Honda - Trivandrum 9037022166 Landmark Honda - Ahmedabad 9725452078 Hillview Honda - Srinagar 8491065850 Perfect Honda - Ernakulam 8111991997 Sundaram Honda - Vizag 8106125554 Landmark Honda - Mehsana 9099034793 Maple Honda - Jammu 9858994501 Perfect Honda - Trivandrum 8111889010 Landmark Honda - Rajkot* 9925788111* Basudeb Honda - Ranchi 9570007800 Premier Honda-Kottayam 9526991155IN-CAR Glory Honda - Jorhat 9577304438 Landmark Honda - Surat 9099061349 Grace Honda - Jamshedpur 9204069844 Signature Honda - Kannur 9400025033 HONDA SAFE INDICATORS Landmark Honda-Jamnagar 9979850431 Libra Honda - Dhanbad 9031029503 Signature Honda - Kasargod 9745555773 DRIVING GUIDE Assam Paramount Honda - Guwahati 7086090199 Pioneer Honda - Gandhidham 9879572393 Aditi Honda - Bellary 8884481266 Sundaram Honda - Salem 9789237515 Shaurya Honda - Bhuj 9825182077 Aditi Honda - Hospet 8884481262 Vision Honda - Calicut 8606986611 Spectrum Honda - Dibrugarh 8822577222 Yash Honda - Palanpur 9099009710 Himachal Pradesh Alpha Honda - Belagavi 7022620212 Vision Honda - Cochin 9567629404 Classic Honda - Faridabad* 9971977611 Bharat Honda - Gulbarga 9739819555 Vision Honda - Kottayam 9747212263 Spectrum Honda - Guwahati 9864149021 Gujarat Courtesy Honda - Karnal* 9996020160 Brigade Honda - Bangalore 7899771170 Vision Honda - Muvattupuzha 7356125599 Courtesy Honda - Panipat* 7082118804 Dakshin Honda - Bangalore 8971355003 Vision Honda - Pathanamthitta 8606986698 Brij Honda - Patna 7257000305 Delight Honda - Faridabad* 9711618815 Dakshin Honda - Singasandra 9901999559 Vision Honda - Thrissur 9526051142 Elegant Honda - Ambala 8222825666 Global Honda-Shivamogga 7349257682DRIVING Bihar Prashant Honda - Muzaffarpur* 7544986362 Elegant Honda - Kurukshetra 8222825666 Inspire Honda - Hassan 8884424495 IN FOG Solutions Honda - Gaya 9523098456 FAQ Vaishali Honda - Patna 8102917100 Supreme Honda - Purnia 7004538384 Jharkhand J & KKEY SERVICE Geekay Honda - Raipur 9575243000 Kerala KEY SERVICE INFORMATION INFORMATION Chhattisgarh Shubh Honda - Bhilai 9109102375 Shubh Honda - Bilaspur 9993595405 Shubh Honda - Korba 9340855210 Shubh Honda - Raipur 9893034486SERVICE Cherish Honda - Rohini* 7290064564 SERVICE APPOINTMENT APPOINTMENT Courtesy Honda - North Delhi* 9971496556 Courtesy Honda - South Delhi* 9910995803 Karnataka Courtesy Honda - West Delhi* 9717993624 Delhi Delight Honda - Delhi* 9582598432 HaryanaSERVICE Prime Honda - East Delhi 9971599322 SERVICE APPOINTMENT APPOINTMENT Ring Road Honda - New Delhi 9540992686 *Open 7 days in a week Ring Road Honda - North Delhi* 9643109001 Samara Honda - Delhi* 9717890859 27 28

SERVICE For Appointment/Feedback, Please Contact For Appointment/Feedback, Please Contact HONDA ONE APPOINTMENT STOP SHOP State Dealer Name Contact No. State Dealer Name Contact No. State Dealer Name Contact No. State Dealer Name Contact No.VALUE ADDED Madhya Pradesh Abhikaran Honda - Bhopal 8719090313 Maharashtra Radiant Honda - Baramati 9623111155 Rajasthan Autokam Honda - Kota 9001899666 Pride Honda-Nalgonda 7288887974 VALUE ADDED SERVICES Abhikaran Honda - Indore 9827583429 Regent Honda - Kalyan 7718887212 Autokam Honda - Udaipur 8094000910 Ace Honda - Noida* 8588864036 SERVICES Avantika Honda-Ujjain 7400584000 Regent Honda - Thane 7718897108 Golden Honda - Bikaner 7023003715 Araceli Honda - Lucknow 9554955881ASIA & Landmark Honda - Indore 7225060818 Riverside Honda - Kolhapur* 9922941099 Paras Honda - Jodhpur 8696901243 Uttar Pradesh Axon Honda - Ghaziabad* 9599293855 MAINTENANCE OCEANIA CONTEST Sky Honda - Chhindwara 8226006879 Riverside Honda - Sangli 7720093599 Pinkcity Honda - Alwar 9116077715 Castle Honda - Jhansi 7052802555 TIPS VIDEOS Smart City Honda - Bhopal 7225000302 Rushabh Honda - Nagpur* 9766699473 Pinkcity Honda - Bharatpur 8890775944 Crown Honda - Noida* 8527591455IN-CAR Splendid Honda - Jabalpur 0761-4056001 Rushabh Honda - Nanded 7720084177 Pinkcity Honda - Bhiwadi 7073022242 Eternal Honda-Bareilly 7457000530 HONDA SAFE INDICATORS Star Honda - Satna 8889998238 Rushabh Honda - Nasik 8888877824 Pinkcity Honda - Jaipur 9783628531 Hans Honda - Varanasi 7607000141 DRIVING GUIDE Sumedha Honda - Gwalior 9165010130 Solitaire Honda - Andheri* 9870969601 Rudraksh Honda - Ajmer 8003897892 Heritage Honda - Agra 8937095630DRIVING Aditya Honda - Jalgaon 8408888766 Odisha Solitaire Honda - Borivali* 9870881133 Sheetal Honda - Sri Ganganagar 9829698525 Heritage Honda - Mathura 8937095736 IN FOG Akshay Honda - Dhule 8408881107 Solitaire Honda - Vasai 7506717889 Sunshine Honda - Jaipur 9351066671 Paradise Honda - Gorakhpur 8853099818 Arya Honda - Ballard Estate* 9870987900 Viva Honda - Santacruz 7718911112 Sunshine Honda - Jhunjhunu 7230080160 Planet Honda - Moradabad 7055504945 FAQ Arya Honda - Bhandup* 9167100672 Western Honda - Chembur* 8433903201 Sunshine Honda - Sikar 7073111021 Platinum Honda - Hapur* 7088002909KEY SERVICE Maharashtra Arya Honda - Kalina 9870500621 Erai Honda - Chandrapur 7722083252 Tamil Nadu Tristar Honda - Jaipur* 8387901514 Uttaranchal Platinum Honda - Meerut* 9756799905 KEY SERVICE INFORMATION Arya Honda - Lalbaug* 9870500617 Central Honda - Bhubaneswar 9583105555 Lotus Honda - Bhilwara 9116631770 Prime Honda - Vaishali* 9818898861 INFORMATION Crystal Honda - Pune* 9158882250 Central Honda - Sambalpur 7682857798 Balaji Honda - Vellore 9043007640 Pushp Honda - Kanpur 9936717000SERVICE Crystal Honda - Satara 8411888976 Punjab Highway Honda - Bhubaneswar 7873999617 Capital Honda - Chennai 9840515272 West Bengal Stallion Honda - Lucknow 8009991133 SERVICE APPOINTMENT Crystal Honda - Wagholi 9158882967 Krishna Honda - Rourkela 7852941742 Capital Honda - Thanjavur 9500113401 Standard Honda-Lucknow* 7233006021 APPOINTMENT Deccan Honda - Aurangabad 9370448824 Courtesy Honda - Chandigarh* 9876018024 Capital Honda - Trichy 9500113401 Swati Honda - Saharanpur 9927700028SERVICE Deccan Honda - Dhankawadi 9372233619 Deep Honda - Bathinda 8194838888 Telangana Maansarovar Honda - Chennai 8939828002 Rest Trident Honda - Allahabad 9628370025 SERVICE APPOINTMENT Deccan Honda - Pimpri 9373448811 Deep Honda - Muktsar 8194838888 Manchester Honda-Coimbatore 9629773311 Vibrant Honda - Aligarh 8979490001 APPOINTMENT Emperor Honda - Nagpur 9130036862 Deep Honda-Amritsar 9781346222 Olympia Honda - Chennai 7092033012 Admire Honda-Dehradun* 7088007002 Falcon Honda-Nashik 8380052365 Galaxy Honda - Jalandhar 8558844969 Southern Honda - Nagercoil 7338872177 Divine Honda - Dehradun 9639016123 Girnar Honda - Amravati 7767816186 Harmony Honda - Chandigarh* 9876544775 Southern Honda - Tirunelveli 7708011293 Divine Honda - Roorkee 9639013204 Hallmark Honda - Navi Mumbai* 9867501811 Harmony Honda - Mohali* 9915762189 Sundaram Honda - Chennai 9600008118 Planet Honda - Haldwani 7500240945 Hallmark Honda - Panvel 7506791123 Prakash Honda - Pathankot 8725054014 Sundaram Honda - Coimbatore* 9894649902 Eastern Honda - Howrah 033-66086608 Hallmark Honda - Thane* 9819044533 Prestige Honda - Amritsar 9878797788 Sundaram Honda - Erode 8056866525 Eastern Honda - Kolkata 9903969009 Kaizen Honda - Latur 7720068299 Prestige Honda - Jalandhar 9878797788 Sundaram Honda - Madurai 9994289804 Impression Honda - Siliguri 8170005334 Kaizen Honda - Solapur 7720041208 Prestige Honda - Ludhiana 9878797788 Sundaram Honda - Tirupur 8056617782 Pinnacle Honda - Asansol 8584047126 Linkway Honda - Andheri 9223547095 Prestige Honda - Patiala 9878797788 Grand Honda - Hosur 9844106232 Pinnacle Honda - Kolkata 9163338348 Linkway Honda - Goregaon 9223547095 Prestige Honda - Sangrur 9878797788 Green Honda - Hyderabad 7799019419 Shree Honda - Kolkata 8336920702 Linkway Honda - Kanjur Marg 9223547095 Vidhata Honda - Ludhiana* 9888811146 Green Honda - Karimnagar 7799019419 Ayida Honda - Dimapur 8729939068 Majestic Honda - Ahmednagar 8600032669 Vidhata Honda-Moga 9888811146 Greenhonda - Warangal 7799019419 Capital Honda - Puducherry 9500006169 Ethix Honda - Pune 8669606620 Metro Honda - Secunderabad* 9581456010 Prince Honda - Port Blair 8348303666 Pride Honda - Hyderabad 9951655661 Sangai Honda - Imphal 9774579751 Pride Honda - Nizamabad 8498093439 *Open 7 days in a week Pride Honda - Ranga Reddy 9951616204 30 29