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internationalhealthtourism.org aidtoday.org Z Harbiye Mahallesi, Hurriyet Caddesi, 52 Cankaya, Ankara - TURKEY +90 312 479 8 479 [email protected] +90 850 307 23 53

l ABOUT US INTERNATIONAL HEALTH TOURISM ASSOCIATION is a global association, founded in 2014 to brand Turkey as medical tourism destination. We have been in the field for more than 6 years now, working tireless to expand the International Patient Industry with a focus on providing the highest quality transparent healthcare to international patient. We’ve been fortunate enough to meet with engaging, intelligent people from every corner of the world, all of whom have one goal in mind – the continuous improvement of transnational medical travel. M VISION To be The Most Trusted Resource in Medical Travel globally. 4 MISSION Saving lives while being committed to excellence in all that we do. 7 VALUES Patient Centricity: We offer services that exceeds International Patients expectations and are provided in a caring, convenient, cost-effective and accessible manner. Ownership: We are responsible. Integrity: We are principled, open and honest. Turkey: We take pride in promoting Turkey the world leading Health and Medical Tourism Destination. 2

BOARD OF DIRECTORS İdil Saguner Süreyya Ümran Alınak Faruk Elmalı President Vice President Vice President Seval Tuncer Aytekin İşçi Dr. Bestami Gündüz General Secretary Member Member EXPERT BOARD ADVISORY BOARD Prof. Dr. Uğur Özgöker Hakan Yüksel Doç. Dr. Can Demir Suzan Kazımcevat Dr. İlker Mamur Oğuzhan Alpaslan Dr. Uğur Coşkun Aydın Kanat INTERNATIONAL HEALTH TOURISM ASSOCIATION 3

WHY IN TURKEY Turkey today is uniquely positioned to offer excellent medical value to patients from every corner of the globe. The concept of medical tourism in Turkey blends the country’s worldwide reputation for high quality physicians, advanced surgical treatments, precise diagnostics, attractive pricing, luxurious 5-star hospitals, quick response time and a beautiful holidays. Hosting over a million visitors for medical tourism in 2019, Turkey possesses a plethora of qualities and inherent advantages and ranks among the top 10 source countries in Medical and Health Tourism. Setting out plan to become major global medical tourism hub in 2020, Turkey’s ultimate aim is to promote innovation and ensure international patient access to highest quality treatment. Government and private sector investment in healthcare infrastructure. Demonstrable commitment to international accreditation, quality assurance, and transparency of outcomes. International patient flow. Potential for cost savings on medical procedures. Political transparency and social stability. Excellent tourism infrastructure. Sustained reputation for clinical excellence. History of healthcare innovation and achievement. Successful adoption of best practices and state-of-the-art medical technology. Availability of internationally-trained, experienced medical staff. 4

77777 1 World Class Academic Standards World Famous Inventions Turkey’s academic and teaching Turkey is distinguished by institutions are universally recognized institutions of research and for their high levels of achievement and higher learning that have achieved for the exemplary training of its doctors. global acclaim. Turkish doctors evidence high visibility in the international arena, as lecturers Researchers in these laboratories have at medical schools and hospitals, as developed many inventions to help visiting experts or presenting papers at fight diseases and illnesses. The use of international conferences. modern technologies, techniques and devices minimizes both the duration of ? the surgery and the recovery period, adding to the patient’s quality of life. Full Support System Z Turkey has an expanding network of ultra-modern hospitals and medical Excellent Cost Value centers that are either privately financed or state owned. Well-staffed Turkey offers world- class medical and fully equipped, these facilities are professionals and healthcare solutions highly efficient and among the most for less than any comparable advanced in the world. They have the environment with almost no waiting capabilities to respond to the complex time. needs of modern medicine from initial diagnosis, hospitalization, post- Turkey’s medical expertise and operative intensive care and institutions provides healthcare with up physiotherapy, through to patient reha- to 60 percent price advantage bilitation. compared to those of the USA and Europe. INTERNATIONAL HEALTH TOURISM ASSOCIATION 5

l WHAT ARE TURKEY’S TOP SPECIALTIES FOR MEDICAL TRAVELERS? Cardiovascular Cancer Orthopedics (Angioplasty, (Joint & Spine, Transplants , Sports Medicine) CABG) Reproductive Ophthalmology Dentistry (Fertility, IVF, (Aesthetics, Cataracts, (General, Women’s Health) Neuro-Ophthalmology- Restorative, Cosmetic) Glaucoma) Cosmetic Weight Loss Scans, Tests, Surgery (Gastric Bypass) Second Opinions. 6

USING US & EU COSTS ACROSS A VARIETY OF SPECIALTIES AND PROCEDURES AS A BENCHMARK, AVERAGE RANGE OF SAVINGS FOR TURKEY WHAT IS INTERNATIONAL ACCREDITATION? Responding to global demand for accreditation standards, the US-based Joint Commission launched its international affiliate agency in 1999, the Joint Commission International (JCI). In order to be accredited by the JCI, an international hospital must meet the same set of rigorous standards set forth by the Joint Commission. 34 hospitals and clinical departments in Turkey have now been awarded JCI accreditation and that number is growing by about 20% per year. INTERNATIONAL HEALTH TOURISM ASSOCIATION 7

STRATEGIC PARTNERS INTERNATIONAL HEALTH TOURISM ASSOCIATION strategic partners’ base has participation from across all the industry segments that have stake in the Health and Medical Tourism, including: W W W Turkish private/public Healthcare associations Republic of Turkey hospitals and clinics with an interest in health Ministry of Health and Ministry and medical tourism of Culture and Tourism W W W International Exhibitions and conferences International airlines insurance corporations service providers W W W Healthcare Quality Healthcare Quality Accreditation International and local Assurance professionals and Certification professionals mass media W Members of the health and wellness travel industry, spa resorts, clinics and health travel agents 8

MEDICAL TOURISM WELLNESS TOURISM SENIOR TOURISM INTERNATIONAL HEALTH TOURISM ASSOCIATION 9

1 2 3 CARDIAC COSMETOLOGY DIABETES / SCIENCES ENDOCRINOLOGY 4 5 6 DIETETICS AND GASTROENTEROLOGY GENERAL CLINICAL NUTRITION AND HEPATOLOGY SURGERY SCIENCES 7 8 9 HAEMATOLOGY NEUROLOGY AND ONCOLOGY NEUROSURGERY 10 11 12 ORTHOPAEDICS PAIN PLASTIC AND MANAGEMENT RECONSTRUCTIVE SURGERY 13 14 15 RHEUMATOLOGY TRANSPLANTATION SECOND OPINION MEDICINE still not satisfied ? WE HAVE MORE 10

PLANNING YOUR TREATMENT INTERNATIONAL HEALTH TOURISM ASSOCIATION provides assistance to International Patients and their relatives before, during and after the treatment at one of our Partner Hospitals. While you may find it difficult to identify medical providers and to select the best facilities and hospitals, we are able to provide you with a wide array of options to consider in Turkey. Our multilingual Personal Patient Service Consultants will make sure that you are well informed, feel comfortable with your therapy recommendation and your individual treatment proposal. PREPARING YOUR VISIT Together with our specialized Service Providers we will assist you in all matters like visa, travel arrangements relating to your trip to Turkey and translation services. Service Provider will help you to confirm airline reservations, arrange hotel or housing for your relatives if needed, provide ground transportation for your stay and serve for all your concierge needs. INTERNATIONAL HEALTH TOURISM ASSOCIATION 11

L RECOMMENDED PROVIDERS O ver the past six years, accredited hospitals and clinics, Ministry INTERNATIONAL HEALTH of Health, Ministry of Tourism, top private TOURISM ASSOCIATION hospital chains, and public-private have helped guide initiatives, we have located Turkey’s most International Patients from all over the trustworthy medical facilities, doctors world to the right medical choices, with and specialists. Our mission is to help safe, satisfying, affordable outcomes. connect these top healthcare stakeholders Impartial and extensively researched, to provide world-class, affordable medical we are filled with authoritative and care to thousands of patients seeking accessible advice - carefully culled from trustworthy solutions and successful hundreds of resources in Turkey. Through outcomes. our work with leading internationally The following providers are a brief roster of INTERNATIONAL HEALTH TOURISM ASSOCIATION recommended hospitals and clinics. Listed facilities must meet the following criteria: Accredited by a reliable, globally recognized accreditation organization. In good standing (no legal claims, etc). Identifiable international services offered to patients. Key physicians and specialists must be renown, trustable and well experienced with a success history. 12

; BEST HOSPITALS CAPACITY 200 Bed HOSPITALS standards with many first practices in Turkey, Memorial also MEMORIAL GROUP successfully represents Turkish 18 HOSPITALS Healthcare Sector abroad with IN 10 CITIES its international diagnostic and treatment centers. Memorial class quality healthcare service accredited hospital in Turkey, Internationally known Hospitals to Turkey, Memorial Şişli and 21st in the world. departments such as In Viro Group was Hospital is the first JCI (Joint Pioneering the improve- Fertilization, Cardiovascular established Commission International) ment of healthcare services Surgery and Transplantation, Robotic in February, 2000 with the Surgery, Oncology and Genetics mission of becoming a world- make Memorial a reference center class brand in Healthcare. in its region. Admitting patients from Our objective is to make a over 90 countries throughout the difference with pioneering World annualy, Memorial is a world- practices in the sector with class hospital that bring comfort of our distinguished staff and being treated in a safe environment satisfation oriented service to more and more patients each approach. Introducing world- year. , REPUTATION Memorial Şişli Hospital has a prestigious reputation in every medical specialty. INTERNATIONAL HEALTH TOURISM ASSOCIATION 13

HOSPITALS 25 Hospitals in 16 Provinces. MEDICAL PARK GROUP 27 HOSPITALS Modern Hospital IN 18 CITIES environment. Qualified ] staff Health Getting into the act in the Turkish hospital business since 1995, for all Medical Park Hospitals Group serves patients in 29 hospitals located in 17 cities. It is, now, the pioneering actor of the sector with closed k area of 718 thousand and 965 square meters, 211 operating rooms, MEDICAL 5 thousand 240 beds and more than 16.000 employees. PARK Enabling all patients, model which supports science and HOSPITALS irrespective of socioeconomic innovative practices. Gathering status, access healthcare specialists, patient-oriented service We offer quality services at international approach and multi-disciplinary diagnosis and standards based on the principle work in one roof, Medical Park “healthcare for all”, Medical Park Group of Hospitals provides quality treatment services not only closely monitors all diagnostic and therapeutic services with our three advanced technologies and in all hospitals, including four therapeutic methods worldwide, accredited by Joint Commission hospitals certified but it also aims to serve as a International (JCI). with US-based Joint Commission International (JCI) accreditation. 4 ALWAYS We add value to the experience 14

7 HOSPITALS MEDICANA MEDICANA GROUP GROUP 14 HOSPITALS IN 12 CITIES At hospitals of Medicana Health Group; healthcare services, which are fully compatible with the Service Quality Standards of the Ministry of Health and accreditation standards of the Joint Commission International (JCI), are provided in the equal quality with the world’s leading institutions, through its principle based on patient safety and efficient and quality patient care and treatment. 8 Since 1992, Medicana Health Group sustains its progression UNICEF on the way to determine the standards of future healthcare Medicana Health Group is a member services. Today, Medicana Health Group, of the Association of Private Hospitals which carries on its activities especially in and Medical Institutions. It is Istanbul and Ankara, constantly provides awarded the status of baby-friendly the most advanced healthcare services in all hospital by UNICEF and the World aspects of health in Konya, Samsun, Sivas Health Organization. and Bursa through its 13 hospitals and 6500 employees on average. Medicana Health Group not only pioneered the development of health tourism in our country, it also became one of the important centers in treatment of international patients in multi disciplinary healthcare. In order to provide sustainable healthcare services, many offices have been established at important locations of the world. INTERNATIONAL HEALTH TOURISM ASSOCIATION 15

NO LIMITS The health care you are looking for is not limited to your country! HOSPITALS UNIVERSITY OF TOBB ANKARA 7 Private TOBB ETU Hospital is an institution committed to respecting patient rights; their needs and demands, without compromising on ethical values and it provides an accessible, continuous, reliable and high quality of health care services in accordance with modern standards. Private TOBB ETU (University of Economics and Technology) HOSPITAL is giving service with its qualified high-tech supplies, 100 % customer satisfaction, with specific effort of hospital team. It’s a JCI (Joint Commission International) accredited and certified hospital focused on improving the safety of patient care with standards and evaluation methods. 16

HOSPITALS LIV HOSPITAL ISTANBUL L Liv Hospital develops with the satisfaction of the patients and aims to pioneer reliable and quality healthcare services by combining the guest-focused approach, experienced physician team and multidisciplinary work. As Liv Hospital, aiming simultaneous utilization of advanced diagnostic and therapeutic methods, our target is “your health” L iv Hospital was awarded w i t h J o i n t Commission International ( J C I ) w h i c h i s t h e most important international accreditation certificate and TÜV which is the certificate of European ISO just after the foundation. Liv Hospital left four years behind and has become a reference medical center through medical departments which grow and develop every passing day and the deep commitment to cherishing the human life. 8 Liv Hospital become a reference LIV HOSPITAL center in health in a 154 Bed , short time 8 Operatings rooms , INTERNATIONAL HEALTH TOURISM ASSOCIATION 17 50 Clinics

M Aiming to provide medical services at international standards, Ankara Güven KNOWING YOUR Hospital, established in 1973, presents ENVIRONMENT a harmony of requirements of modern medicine and years of experience. capacity of 251 beds, 12 operating theaters and personnel High quality services that we provide in all of specialists, practitioners, nurses and allied healthcare aspects increase number of our patients and demands, while the responsibility that personnel in 40.000 meter square area we carry for our patient rises. Our story, which began as a small hospital in 1973, HOSPITALS has reached a general hospital concept with a capacity of 251 beds, 12 operating theaters GUVEN HOSPITAL and personnel of specialists, practitioners, nurses ANKARA and allied healthcare personnel in 40.000 meter square area. The pride of achievements motivates HOSPITALS us to go further on and raise what we aim for the future. We carry on our path as we ISTANBUL CERRAHI always keep in mind that our privilege is HOSPITAL the TRUST that our patients feel... Güven hospital has been accredited three times by 18 JCI (Joint Commission International), first on 2008, next on 2011 and then on 2014, which aims to increase patient safety and service quality, to create a safe environment for the patients and minimize the risks for patient and healthcare personnel by determining , implementing and maintaining t e r m s . Accreditation of JCI is accepted as an i n t e r n a t i o n a l q u a l i t y evaluation and manage- ment organization. Accreditation o f J C I a i m s to provide safety and quality culture in health- ca re fa c i l i t i e s a n d to co nt i n u o u s l y improve healthcare services a n d re s u l t s . Istanbul Cerrahi Hospital set off in 1998 with the principle “Valuing Human Health”. Since then, the hospital has always been in the forefront of health with multi-disciplinary medical team (with each member pioneering in relevant field), patient-oriented competent team, technological infrastructure, wide vision and personalized medical approach. The hospital feels the justified proud of providing patients with all services based on sustainable quality system. Located at the heart of the city, Istanbul Cerrahi Hospital is closely monitoring each patient based on service principles and adopts boutique approach for all patients. Closely monitoring scientific studies and novelties, the organization uses those novelties to maintain quality of life. In addition to successes in Turkey, superior service quality is always raising the standards and aims the top in the international arena. Istanbul Cerrahi Hospital ensured top-tier patient satisfaction i n o p hth al mo l o gy, orthopedics and traumatology, otorhinolaryngology (ENT) and check-up along with metabolic surgery and all fields of general surgery based on personalized healthcare services. Istanbul Cerrahi Hospital provides all patients with VIP services round the clock based on the corporate vision. All international patients are served by “medical patient attendant” with good command in relevant foreign language.

HOSPITALS BAŞKENT UNIVERSITY HOSPITAL ANKARA Today, BAŞKENT ranks among the largest and most medically advanced hospital groups in Turkey and also in Middle East. With its steadily increasing network, BAŞKENT treats near 3 million patients annually, of which 100.000 are inpatient treatments. 1.500 bed capacity and more than 8.500 employees, state-of-the-art medical equipment, significant contributions to research, and dynamic academic staff have made BAŞKENT a highly dynamic and successful healthcare group. BAŞKENT has placed a strong emphasis on medical quality and has become a constantly developing modern health- care group, providing reliable, patient-oriented and high quality health care services using cutting-edge medical technology, whilst upholding patient and employee safety, respecting patients’ rights a n d training qualified health care professionals who keep in step with scientific and technological innovation while remaining sensitive to social and environmental issues. i 36 Hospitals 1.500 bed capacity INTERNATIONAL HEALTH TOURISM ASSOCIATION 19

HOSPITALS ORTHOPEDICS HOSPITAL ANKARA L Çankaya Orthopedic Group was founded in 1996 by 3 orthopedic surgeons with a novel practice strategy for private hospitals. These 3 surgeons evaluated, performed surgical treatment and subsequent follow- up exams of their patients together as a group. 20

Bay ı n d ı r H e a l t h C a re G ro u p 8 International accreditation – Joint Commission is a business organization International – gives independent proof that of Turkey’s leading bank BAYINDIR we adhere to the commitments that we organization of Türkiye İş HOSPITAL make. Continuous learning from accreditation Bankası, dedicated to providing feedback, internal appraisals, audits and the highest quality patient care Has a closed area of ​5​ 500 reporting, patient satisfaction surveys, with only evidence-based, full m2 and has 2 full-fledged commentary or complaints enables us to and accurate health information, operating rooms, 24-hour continuously drive forward our standards of bound by medical ethics, respecting performance. patient’s rights, and reliant on Emergency Service, 31 the art-of-state technology, since examination and 20 As a result of our reputation in the region, it was founded on 1992, in the examination units. Bayındır HealthCare Group became the partner capital city of Turkey, Ankara. hospital in Eurasian hospitals and imparts its Our commitment as a health care group is Care Group has operated 8,769 surgeries, knowledge in the region. best quality, best practice and best outcome welcomed 15,095 inpatients and 444,704 in everything that we do for our patients. outpatients in total. This needs professionalism, strong team- Affiliated with the University of Hacettepe, work, constant vigilance, education and we have always focused on learning – no attention to detail. more so than today when technology has Right now, Bayındır HealthCare Group has accelerated the rate of discovery and 3 hospitals, 1 medical surgery center and 4 dramatically increased our knowledge base. dental clinics nationwide, each serving the Our systems, procedures and protocols, health care needs of not only national but routines for checking and re-checking and also the global patients. Bayındır HealthCare continuous training are all integral, and Group hospitals have an enviable reputation create and sustain that belief that for providing excellent medical and surgical we care about every detail and every facilities supported by state-of-the-art individual without discrimination. equipment and a high standard of fully qualified nursing care, within pleasant and comfortable surroundings. The number of the cases during 2012, Bayındır Health- n NO WORRIES Our Emergency Department is always ready with all its experienced Dr, Nurse, Ambulance, Porter, Driver and Portable technical equipment in order to meet all kinds of patient demands. HOSPITALS BAYINDIR HOSPITAL ANKARA INTERNATIONAL HEALTH TOURISM ASSOCIATION 21

Gynecology and HOSPITALS Obstetrics LOSANTE ONCOLOGY HOSPITAL Child Health and ANKARA Diseases Medical L Microbiology More Than a Hospital… Nutrition and Diet M Da r k c o r r i d o rs w i t h i o d i n e tincture smell, surly doctors, OUR MISSION rooms with 6 in-patients, provide everything within your power and Provide preventive, get a treatment that you can afford… We curative and built a dreamy center that you will not experience these situations. We all have rehabilitative health the right to be treated with the best services in all branches health service at hospitals that make us with a widespread and feel special. Our hospital is at your service w i t h all medical branches including new-born, holistic approach by oncology, ER, ICU, dentistry, cosmetic considering the dermatology… socioeconomic and 3 environmental conditions of the WE SAID patient Let Humanity Not Die, People Not Die 22

HOSPITALS DAENNTKAAPROAL Dentapol Center offers a comprehensive range of general and specialist dental treatments to a local and international clientele. n k COSMETIC DENTISTRY DIGITAL SMILE DESIGN Aethetic and restorative dentistry has Digital Smile Design allows dentists and combined art and science to create a world technicians to realize the digital project of the aesthetical and functional smile of possibilities to enhance your life. rehabilitation through simple and automatic tools. é 4 DENTAL IMPLANTS ORTODONTIC TREATMENT The procedure is categorized as a form No matter what your age, orthodontics can of prosthetic dentistry, though it also protect your bite (occlusion), maximize your teeth’s effectiveness in performing falls into the category of cosmetic their functions and create a well-aligned smile. dentistry as well. INTERNATIONAL HEALTH TOURISM ASSOCIATION 23

CALL CENTER Harbiye Mahallesi, Hurriyet Caddesi, +90 850 307 23 53 52 Cankaya, Ankara - TURKEY +90 312 479 8 479 [email protected] www.internationalhealthtourism.org www.aidtoday.org