Corporate training brochure single

PEAPSL CONSULTANCY LIMITED PEAPSL Consultancy Limited (PEAPSL) was formerly known as Petrotrin EAP Services Limited. We have been providing EAP, training and other related services for over twenty-five years. During this time, PEAPSL has provided services to over three hundred organizations in the energy, financial and other sectors and currently supports over 25 contract clients. PEAPSL’s services are geared towards helping employees, supervisors and managers increase productivity within their organizations. Corporate Training PEAPSL’s Corporate Training Centre provides clients with a wide range of topics reflective of productivity issues that organizations face. Our programmes can be delivered via workshops and educational outreaches. Organizations benefit from improvements in employee morale, productivity, organizational effectiveness and reduced absenteeism when employees participate in these Corporate Training programmes. Educational Outreaches (E.O.s) are one hour and/or two hour interactive sessions that provide employees with soft skills to address productivity, health and safety issues. At EOs, our counsellors share coping skills with employees and allow them the opportunity to share their experiences to the benefit of all present. Some EOs are aimed at helping employees identify signs that a dependant or loved one is affected by a troubling issue. PEAPSL facilitates EOs at your organization’s convenience or as Lunch and Learn sessions so that your business operation is not interrupted. Workshops are more extensive training sessions which involve practical exercises and can be half-day [3 hours], one-day [6 hours] or multiple days. These workshops provide vital information on various topics and encourage positive employee behaviours that contribute to organizational productivity. Participants acquire practical skills that can be applied both in the workplace as well as in their personal lives. Whether you decide to benefit from one of our topics presented here or you would like to request a different topic based on your organization’s need, contact us today for further details. We are happy to assist and as our motto says: ‘PEAPSL CARES’; (Confidential, Accountable, Reliable, Ethical, Supportive)

ROADMAP TO RETIREMENT Many employees look forward to retirement as a period of relaxation and enjoyment. While this is certainly the case for many retirees, this is only possible through proper planning. This retirement programme provides employees with a roadmap of tasks that can be complet- ed as they approach the retirement age. It gives guidance as they approach this new phase of life. The full three-day workshop deals with change, stress, health and wellness, goal setting, and financial planning. It is an all-encompassing programme allowing participants to embrace retirement. One-day and two-day options are also available where organizations can select their preferred segments. ADMINISTRATIVE PROFESSIONALS / EMPLOYEE APPRECIATION Administrative Professionals are considered the backbone of organizations. PEAPSL provides programmes that allow organizations to express their appreciation to these employees for all their hard work and dedication. These programmes are two-fold in that they express appreciation to staff and they also provide staff with skills that can be applied in the workplace. Administrative Professionals and Employee Appreciation programmes can be conducted in-house or at an external location and can consist of educational training, interactive exercises as well as some relaxation and pampering.

DEALING WITH DIFFICULT PERSONALITIES In all organizations different personalities meet each day. Some of these can be described as ‘difficult’ because many times, working with them involves conflict. These difficult personalities can, however, be managed. This programme highlights the nature of these difficult personalities and the importance of one’s own attitude when relating with difficult personalities by discussing: Self-assessment; Am I a difficult person? Reasons why persons become difficult General tips for dealing with different personalities Managing self when dealing with difficult personalities  & debt control MANAGING STRESS This one day workshop examines the effects of stress on the physical, emotional, mental and professional life of employees. It provides participants will the skills to identify stressors in their life. Techniques to reduce stress are provided so that employees can apply them in their day-to-day lives. These techniques include the Deep Breathing Technique as well as RESTORE journaling. PEAPSL facilitators explore Assertiveness and Time Management in this programme as these are crucial to the management of stress.

CRITICAL INCIDENT STRESS MANAGEMENT Critical Incident Stress Management involves handling the impact of traumatic events on employees. PEAPSL staff are trained in essential Critical Incident Management techniques necessary to function as first responders. We provide either individual and/or group sessions based on the incident. We respond to a variety of incidents including but not limited to on-the-job accidents, sudden death of an employee or family member, kidnapping, robbery and assault. Other interventions may follow such as individual assistance, follow-up, referrals etc. SUPERVISORY MANAGEMENT TRAINING This six (6) module programme explores the different facets of Supervisory Management and equips participants with the tools and knowledge to handle challenges they may face in this role. Module 1: Leadership Development Skills Module 2: Managing Time and Team Effectively Module 3: Understand Yourself to Understand Others Module 4: Effective Communication Module 5: Coaching, Motivation, Reward and Recognition Module 6: Discipline Handling

DEALING WITH DIFFICULT PERSONALITIES In all organizations different personalities meet each day. Some of these can be described as ‘difficult’ because many times, working with them involves conflict. These difficult personalities can, however, be managed. This programme highlights the nature of these difficult personalities and the importance of one’s own attitude when relating with difficult personalities by discussing: Self-assessment; Am I a difficult person? Reasons why persons become difficult General tips for dealing with different personalities Managing self when dealing with difficult personalities  & debt control MANAGING STRESS This one day workshop examines the effects of stress on the physical, emotional, mental and professional life of employees. It provides participants will the skills to identify stressors in their life. Techniques to reduce stress are provided so that employees can apply them in their day-to-day lives. These techniques include the Deep Breathing Technique as well as RESTORE journaling. PEAPSL facilitators explore Assertiveness and Time Management in this programme as these are crucial to the management of stress.

ADDITIONAL SERVICES HR Services IR Services  Developing HR policies  Interview handling  Investigations: - Sexual harassment  Development of job descriptions  Pyscho-metric testing - Victimization  Development of advertisement for  Candidate selection  Grievance handling  Absenteeism vacancies  Change Management:  Due process  Recruitment- All levels - Organizational Restructuring  Screening applicants - Standby services Workshop Topics  Administrative Professional  Dealing with Depression  Presentation skills Workshops  Dealing with difficult persons and  Retirement Planning  Anger Management  Appreciative Inquiry personalities  Safety in the workplace  Assertiveness & Self-confidence  Body Language Basics  Delivering Constructive Criticism  Stress Management  Business Ethics  Change Management  Emotional intelligence  Supervisory management  Civility in the workplace  Coaching and Mentoring  Financial Management & budgeting  Team Building  Collaborative Business Writing  Communication Strategies  Goal Setting and Getting Things  Telephone Etiquette  Conflict Resolution  Coping with grief and loss Done  Time Management  Cultural awareness  Customer service  Handling Difficult Customers  Train the Trainer  Health & Wellness at Work  Transition from employee to  Improving Mindfulness Manager  Improving Self-awareness  Women In Leadership  Increasing your Happiness  Work-life Balance  Job Search Skills  Workplace Diversity  Negotiation skills  Workplace Harassment  Personal Branding  Workplace Violence Educational Outreach Topics  Alcohol abuse-the effects on you  Positive parenting  Goal setting fami- Relationship management and others  Communication in the  Anger management ly/workplace  Safety for carnival  Anxiety  Conflict resolution  Safety in the workplace  Balancing life  Coping with change  Stress management  Building healthy relationships  Coping with grief and loss  The truth about substances  Bullying  Curing workplace negativity  Time management  Business ethics  Dealing with depression  Women workplace issues  Caring for the elderly  Dealing with difficult personalities  Managing diversity in the workplace  Child abuse– identifying the signs  Difficult conversations  HIV/AIDS-supporting the affected  Health and wellness  Domestic violence

CONTACT INFORMATION Name: Mr. Neil Parsanlal Position: Chief Executive Officer Email: [email protected] Telephone: 658-6423/ 720-4196 Name: Ms. Beverly Thomas Position: Clinical Director Email: [email protected] Telephone: 658-7769/ 678-3112 Name: Ms. Adanna Squires Position: Marketing Co-ordinator Email: [email protected] Telephone: 658-4385/ 461-8783 www.peapsl.com LOCATIONS: Address: Petrotrin Wellness Complex, 1st Floor, Augustus Long Hostel. POINTE-A-PIERRE Tel: (868) 658-1291 Fax: 658-3272 Address: 50 Richmond Street, PORT-OF-SPAIN Telefax: (868) 623-7221 Address: AFFILIATE OFFICES: 162 Orange Grove Road, TRINCITY 89 Ojoe Road, SANGRE GRANDE Office Hours: Monday to Friday 7:00a.m. – 6:00p.m. Saturdays 9:00am – 1:00pm (By appointments) Skype counselling also available by appointment. Services delivered in Tobago fortnightly.