MIELE BENEFITS AT A GLANCE

PHILOSOPHYImmer Besser—Forever Better—has been Miele’s company philosophy from the onsetand represents an absolute and uncompromisingcommitment to quality and innovation.

Employee TestimonialsPat H., Dealer Services GroupI joined the Dealer Services group in June, 1998. No two days arealike at Miele, but in general my work duties include order placementand tracking and the handling of specialty accounts within thefloorcare division. I’m in daily contact with sales managers andvacuum dealers throughout the U.S., troubleshooting any challengesthat may arise. Interacting with a diverse client base in a fast-pacedenvironment is an ideal match for my personality and skill set.I find that teamwork, communication, trust, creativity and friendship arean important part of a successful company, and Miele has all of them.Don B., E-Commerce & Internet SalesI began working for Miele over eleven years ago as a part-timeemployee in the warehouse. Shortly after, I was hired, full time,in the shop and graduated to a position as a Field Service Technician.A specialist within the Technical Support Division was my nextopportunity for growth with Miele. This advancement provided megreater insight into the mechanical workings of vacuum cleaners,as well as the floorcare industry at large.My thirst for knowledge seemed a perfect fit for the Miele culture.The result of my diverse work experience was a promotion toFloorcare Products Service Manager.Motivated by a desire to seek out new challenges, I recently accepteda position within Miele’s E-Commerce & Internet Sales Department.I firmly believe that the best efforts stem from dynamic relationships -Miele’s family-oriented work environment cultivates this very mentalitysetting the stage for individual, and collective, success.Larry O., Technical Call Center DepartmentI first heard of Miele while attending a job fair in April 2004. I’d been tiedto a desk for several years and felt it was time for a change. I was lookingfor an opportunity to use my technical skills in a hands-on environment.As I learned more, I began to appreciate the ‘Miele difference’. Working atMiele represented an opportunity to work with state-of-the-art appliancesin a positive working environment. My initial training was comprehensiveand thorough. It was an opportunity to learn and grow.Since my start, I’ve worked as a servicing technician (road tech), anin-shop technician, a vacuum customer service representative trainerin the Engineering Services Department and now Supervisor,Call Center – Floor Care.Working at Miele has provided me with an opportunity to work on world-class products, with professional people in a professional environment.Everyday is an opportunity for growth and development. It’s all up to me.

Bob M., Regional Sales ManagerI have been with Miele for 8 years. In that time I have advanced fromTerritory Manager of the Mid-Atlantic to Regional Manager of theMid-Atlantic, South East and lower Mid-West. I lend my support toa great field team and they lend theirs to me. We oversee floorcaresales and distribution with our core business being the independentfloorcare retailer.This team effort is also realized by our colleagues internally. We knowthat we can count on every department to do their best to achieve ourmutual goals. As part of the Miele family I am very fortunate to workwith very passionate, committed professionals. The culture inspiresa driving desire for excellence while the atmosphere is truly one ofsupport. The growth opportunities are endless as we move towardour next 100 years. This is a very exciting time to be with Miele andI look forward to many more years as part of the family.Sally H., Technical ServiceI first became acquainted with Miele when my Mum bought a Mielewashing machine. In January of 2000, I began working at Miele UKas an intern in the Customer/Technical Service Department, whichturned into a permanent position. After 2 years, I was promoted toCustomer Services Team Leader, a junior managerial role combiningcustomer support and technical service skills.My accomplishments at Miele UK helped my transition in the States.Miele offers not only a great product, but the opportunity to interactwith different people every day, helping to acquaint me with theAmerican way of life. I am enjoying my progression with Mieleand I hope to continue to grow with the company.Brian M., Technical Training DepartmentAfter having been employed in the printing industry for 20 plus years,I decided to start fresh in a new field. I visited the Miele booth at acareer fair and was surprised how well I was received.Needless to say, I was hired in the Technical Support Department.I didn’t have any experience in customer or technical support. Aftertraining, I sat with a senior tech and he assured me that I would beable to handle the demands of this new opportunity. Months went byand he was right. I began to feel more and more comfortable. NowI’m a senior tech helping to train new recruits. Once you work withour appliances it is very hard to look at any others in the same light.You learn that an oven is not just an oven, it’s a way to enhancesomeone’s life. Miele employees are similar to our appliances, anythingbut ordinary. We have a great sense of pride. The Miele experience hastruly enriched my life and given me a new start.

Dear Prospective Employee:Thank you for your interest in Miele.All of us working at Miele arrived after going through the journey you are currently on -searching for an employer where you feel your abilities and personality will find a home.After all, a company’s recruitment goal must be about both the company and theemployee finding a mutual appreciation for what each offers the other.Miele has a lot to offer people who are interested in contributing to the growingsuccess of the company. In addition to a professional work environment, employeesare given considerable opportunity to learn, feel that they make a difference, and growtheir careers within Miele. Today, many employees in key positions arrived there afterproving themselves in more entry-level jobs.Part of why so many of our staff consider Miele a second “home” is rooted in the factthat the company is family-owned. We are the largest family-owned and operatedappliance company in the world. This size and independence allows us to be focusedabout pursuing our goals. We can take a longer-term view of the company andemployee development than is typical at today’s publicly listed companies. This, andmuch more, creates a sound business environment, which is easy for employeesseeking meaningful opportunity to identify with.Today, Miele is proud to have many employees who have spent a long time buildingtheir careers with the company. Always a good sign is having different members of thesame family working here. It is also gratifying to know that so many people who applyfor a job with us, do so on a personal recommendation from somebody working here.We thank you for your interest in Miele, and hope that should your journey result injoining our team, you will call Miele your second “home” for many years to come.Cordially,Miele, Inc.Nick OrdPresident and CEO

At Miele, Inc., we offer a comprehensive and generous benefits package inclusive of the following:Health & Wellness Financial Security BenefitsMedical Coverage 401k Retirement Savings PlanEmployees can choose from a Preferred Provider and a Employees may contribute immediately as of hire date. MieleConsumer Driven Health Plan (HRA). Major medical coverage matches employee contributions at 3%, if employee contributesbegins the first of the month (30) days after employment 3% or greater, as of the first of the month after 90 days ofcommences. If you have access to medical coverage under employment.another plan, you have the option to Waive Coverage andreceive $1,000 per year. 529 Education Savings PlanDental Coverage The 529 Education Savings Plan helps families save for college education expenses. Employees are eligible to participate theOur dental plan allow you to visit a dental provider for preventive first of the month (30) days after employment commences.and diagnostic, basic, major and orthodontic services. Long-Term DisabilityVision Program Miele provides automatic long-term disability coverage atCoverage is provided through VSP. With VSP you will get a no cost to you. This plan will pay you a portion of yourgreat value and quality care that focuses on your eyes and income if you cannot work because of a serious illness oroverall wellness. VSP offers a great choice in eye ware from injury. Long Term disability provides a percentage of yourclassic styles to the latest designer frames and a large choice pay as monthly income if you become totally disabled andof providers nationwide. cannot work. You must be totally disabled for 180 consecutive days before the benefits begin.Prescription Plan Life Insurance/Accidental DeathYour prescription drug plan is a plan you can count on. and DismembermentThe three-tier design covers prescription medication,and it makes your out-of-pocket expenses predictable At no cost to you, Miele provides life and accidental deathand easier to manage. Using your drug benefits is and dismemberment insurance equal to two times your annualsimple when you visit a participating pharmacist. base salary. You may purchase supplemental coverage for your and your dependents as well.Flexible Spending Account (FSA) Voluntary Individual Accident andThis benefit saves you money on eligible healthcare and Illness Insurancedaycare expenses for you and your family. An FSA accountallows you to contribute money from your paycheck before Aflac provides peace of mind for our employees who wanttaxes, incur eligible expenses and get reimbursed. This is a the extra security of knowing they’re covered in the eventgreat way to lower your taxes and save money. You can opt for of disability or critical illness.either a Healthcare FSA and/or a Dependent Care FSA.

Affinity Federal Credit Union PersonalAffinity offers competitive rates on Savings and Loans, 2 Personal days. For the first full year of employmentAuto Loans, Auto Leasing, Mortgages, Home Equity these days are pro-rated.Loans, Personal Loans, Debt Consolidation Loans, etc. VacationCorporate Mortgage Program 12 vacation days for the entire year and the vacation timeDiscount to closing costs and fees on loans. is pro-rated based upon hire date; Employees receive one (1) day of vacation for each additional 1 year ofEmployee Referral Program employment up to a maximum of twenty (22) days.If you should refer a friend to an open position/ they are Volunteer Timehired and work for 6 months/ you will receive a bonusof $500 (less payroll withholding taxes). 1 day to volunteer to a charity of the employee’s choice.Quality of Life Benefits On-Site ServicesEmployee Assistance Program • House Laundry Facilities: Miele provides detergent and fabric softener for your laundry needs.The Employee Assistance Program (EAP) providesresources to help you in your personal and professional life. • Dry Cleaning on-siteThis confidential service provides assistance with substance • Tailoring services on site upon requestabuse, family issues, financial problems, depression and • Cooking facilities for our Employees: Employeeswork-related concerns, such as on-Line Will Preparationservice and Legal Assistance. can experience our state of the art appliances.Health Club Membership Other Important BenefitsTo promote health, we have offered Princeton employees Educational AssistancePrinceton and Wellness Centers at no cost. All otheremployees can join LA Fitness Centers located throughout Available to employees after 1 year of employment. Programsthe United States for $65 per year. eligible for reimbursement are those that are related to current and/or future job responsibilities.Paid Time Off Employee Purchase ProgramAt Miele we are committed to helping our employees havea healthy work/life balance. We offer paid time off that allows • All Miele products at very competitive pricingyou to take time off for vacation, personal or other reasons. You • Working Advantage Benefitsearn time off based on your years of service with the Company. • Dell Purchase Program • VPI Pet Insurance

Miele Top 10 Miele USAReasons Why Miele Employees are Working for The American subsidiary of Miele was established inthe Brand. Miele’s Human Resource Department in 1984 with great personal interest and enthusiasmPrinceton polled employees working for the brand by the late Mr. Rudolf Miele, 3rd generation managingaround the country in order to compile a report of director of Miele & Cie. KG.the Top 10 Reasons why they work for Miele. Miele Wins Employer Outstanding AwardAnd here are the results: Miele considers its employees to be not just part of a company, 10 Ownership of your work but also members of an extended family. The company’s concern 9 Ability to be creative and express ideas with its family’s well-being is reflected in the generosity of its 8 Accessibility to upper management employee benefits. 7 Autonomy within my department 6 State-of-the-art tools and work atmosphere Miele sells high-quality household appliances such as vacuum 5 Stability of the Company cleaners, dishwashers and laundry systems. Its success, the 4 Benefits package company believes, comes from its commitment to a work-life 3 Opportunities for professional growth balance among its employees. This starts with helping employees 2 The people live healthy lifestyles. Miele provides a fully-paid gym membership for each worker, as well as on-site Yoga classes. In addition,And the number one reason why people report the company provides discounts on smoking cessation classes,they work for Miele is... homeopathic remedies, natural therapies and three weight-loss programs: Weight Watchers®, Jenny Craig® and NutriSystem®. 1 The high quality of our products After one full year, employees receive 12 vacation days, plus two personal days, and gain an additional vacation day for each year they work. Miele also supports employees in their community involvement efforts. Every employee is given eight hours off per calendar year to volunteer for local charities, and Miele itself supports an in-house Holiday Food Collection. Miele employees also benefit directly from Miele’s products. In addition to being given substantial discounts, employees are eligible to receive free products – everything from vacuum cleaners to dishwashers – as part of the “test-household” program. Every newlywed is given a vacuum cleaner, and every new parent a choice of gifts from a baby catalogue. As a result of the family-first philosophy, 36 percent of Miele employees have been with the company for 10 years.

Please feel free to contact us if you have any questionsregarding these or any other benefit or policy of the Company Human Resources 9 Independence Way – Princeton, NJ 08540 800.843.7231 – www.mieleusa.com Miele is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/V To see a full list of our openings please visit www.mieleusa.com/careers