Customer Service Tips That Generate Referrals

Title:Customer Service Tips That Generate ReferralsWord Count:488Summary:Customer service tips: Discover how to generatereferrals from your satisfied customers.Keywords: customer service,Customer service tips,referral marketing

Article Body:How do you define good customer service? Does thatsimply mean the satisfactory marketing and saleof a product or service to a customer or does itmean something else? Is providing good customerservice, good enough?In these days of below average customer service,you may think providing good service will set youapart from the pack. Well, I am here to tell youthat nothing less than exemplary service willhelp you succeed. By incorporating the 搘ow?factor into every successful sale, you willachieve greater profits and better customersatisfaction.To achieve the 搘 ow?factor, you must be honest,knowledgeable, friendly, professional anddeliver on your promises. Do not over promise, butdo not under promise either.

In addition, you must be able to provide a highlevel of service to everyone who comes in contactwith your business. If you do, you 抣 l also getmore referrals from your satisfied clients.揥 ow?everyone who comes into contact with you andyour business. You want people to be blown awayby the extraordinary level of service you deliverto your clients. Demonstrate your exceptionallevel of customer service by showing yourgenerosity through gift giving. Your goalshould be to deliver such a high level of servicethat your clients can 抰 wait to tell their familymembers, friends and co-workers about yourcompany.Everyone who comes into contact with yourbusiness is a potential client or referrer.Reward those who refer people to you by offeringthem a gift. Send gifts to all business associatesin order to gain favor. This is a great way to

build relationships with the people you rely onto do business. Look for a reason to send thesepeople a thank you card along with a gift.So, what types of gifts should you send? I 抣 lleave that up to your imagination, but here aresome ideas to help you get started:Movie passesStarbucks cardsFlowers, houseplantsA ticket for a free car washGift candlesFavorite recipesGourmet chocolates or gourmet popcornSuccessful sales people always make sure theirfaithful referrers are regularly andconsistently rewarded. Set aside the best rewardsfor your top referrers. This may include:Dinner for two at a fancy restaurant

Tickets to the opera or to a rock concertA gift cardHigh end fruit or gift basketPotted plant or flower arrangementA personally inscribed penYes, when it comes to gift giving the sky is thelimit. The more personal the gift, the more likelyit will be remembered and it will serve as athoughtful reminder to your best referrers thenext time someone is in need of your exemplaryservices.For more referral generating customer servicetips, visit our article directory:http://Mortgage-Training.Mortgage-Leads-Generator.comPlease feel free to reprint this article as longas the resource box is left intact and all linksare hyperlinked.

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