CBU IBIC Corporate Profile

The Copperbelt University ICT Business and Innovations Center COMPANY PROFILE SUMMARY CBU-IBIC is a company that provides innovative and robust ICT solutions.

Vision Enhance teaching, Research and Innovation of Information Communications Technology for National Development. Mission INTRODUCTION TO Our Mission is to contribute to the development and sustenance of the well-being of the people of Zambia and the world, at large, through the provision of flexible, OUR CREATIVE innovative and entrepreneurial solutions that are developed and supported locally. COMPANY PROFILE 2

TABLE OF CONTENT 4-5 6 02. Introduction to Business 03. Our Clients 7-8 04. Our Service 9 - 13 05. Current Systems 14 - 15 06.Organisational Structure 3

INTRODUCTION TO BUSINESS CBU-IBIC provides innovative and robust ICT solutions that meet your business needs. We believe that as your ICT solutions partner, we create value that takes your organization to the next level. The firm has a proven record of accomplishment in successfully developing innovative ICT solutions to companies in various sectors. As part of the Copperbelt University, CBU-IBIC prides itself in its capacity to constantly innovate and improve on existing products that continuously serve customer needs and the nation at large. CBU-IBIC team constitutes of experienced professionals with diverse backgrounds in software development, cyber-security, business, training and support services, who have worked on various assignments. WELCOME TO EDUCATION 5.0 “TEACH, REASEARCH, COMMUNITY SERVICE, INNOVATION AND INDUSTRIALISATION” 4

We work to grow business to Industry Standard for Better Solution Planing the Process Execute the Solution Delivery in Time Planning process: we walk the journey with the client to ensure we pave the way to success. Execution of the solution : Our team ensures that the bespoke solution is the right fit for the client. Delivery in time: Our team ensures that we deliver the product in time. 5

SOME OF OUR CLIENTS 66

OUR SERVICE Software Development CBU-IBIC is made up of a robust software de- velopment team well known to make solutions that meets the needs of an organization. We be- lieve in a real-time world, where information ac- quired, can be viewed at anytime to invoke bet- ter decision making, efficiency and excellence in the organization. We walk the journey with you to your desired destination, to develop afford- able ICT solutions that are the right fit for your organisation. Cyber-Security CBU-IBIC offers quality solutions that addresses the needs of organizations in IT security manage- ment. The security team provides services such as Quality Assurance of ICT systems, including Mon- itoring and analytics of security incidents, Pene- tration Testing and Vulnerability Scans. CBU-IBIC aligns the services in correlation with business, op- erational goals and takes our clients on a journey to adhering with their IT governance processes, corporate risk to achieve compliance with nation- al laws, legal frameworks and industry standards. Support Real businesses grow when clients are satisfied. Customers are satisfied when you provide good products/services accompanied with great customer service including technical support services. Our team is establishing a call center in conjunction with the Inno- vation team to ensure that our clients are accompanied with great customer services. Furthermore, our team specializes in the Installation, repair and maintenance of printers, copiers and scanners. 7

OUR SERVICE Training & Consultancy We offer consultancy services in ICT solu- tions to ensure that your company has a business edge in the market. Furthermore, we offer capacity building that ensures ef- ficiency and productivity are at an ab- solute optimum within the organization. Our training division is staffed by experi- enced trainers who have proven track records with SAP. We also provide end user training with SAP products like ABAP and BASIS. Innovation Our team ensures that new ideas, creative thoughts, new imag- inations in form of devices or methods are continuously built and developed. The experienced innovation team are ready to apply better solutions that meet new requirements, unartic- ulated needs, or existing market needs of the various organi- zations. This will in turn fulfill our mission to contribute to the development and sustenance of the well-being of the peo- ple of Zambia and the world, at large, through the provision of flexible, innovative and entrepreneurial solutions that are developed and supported locally. Integration Services We offer a wide range of integration services. Some of which include: IBM WEBSPHERE and ORACLE Enterprise Service Bus. These are tried and tested platform that are able to connect all MIS systems as and when required. Business Intelligence CBU-IBIC implements a host of business intelligence solutions that aid decision makers in solving business problems efficiently and effectively. From financial reporting to visual dashboards, SAP engages with you to build implement and support your business through delivery of timely infomation 8

OUR CURRENT SYSTEMS Zambian Student Study App (ZUSA) ZUSA will enable you to have all the right study material in one place. Our Strategies and Material have proven for many Students in different Institutions covering different faculties. We Recommend using any of our Study apps and for sure you will love it. 9

Current Systems Land Management System The land management system is a system built to aid the process of acquiring, managing, storing and distributing information about pieces of land for all local governments. Land management in this context refers to the proper and sustainable utilization of all aspects of land 10

Document Management System Document Management Systems (DMS), is a software that stores, manages and track electronic documents and electronic images, with an embedded workflow engine and embedded security to enable the client safeguard sensitive information. The software controls and organizes documents within an organization. The features incorporate document and content capture, workflow, document repositories, output systems, and information retrieval systems. Also, the processes used to track, store and control documents. 11 11

Procurement Management System Our procurement system is designed to meet procurement requirements, with an exhaustive range from budgeting, tendering to payment of suppliers. Ifs flexibility, allows the client to take full control to customize configurations in the system to meet unique requirements of any organization. Some of the key features include: Budgeting, Supplier management i.e. online supplier portal, e-tendering, auto bid evaluation, approval and payment of suppliers Student Information System Our student information system is a student companion for all the academic needs of an educational institution. It automates learning procedures of an institution to enhance the learning and lecturing of student courses. It is an all-encompassing system which harbors online registration, tuition payment through various payment channels, an examination results management platform including online examination appeals. The system has student accommodation management and our e-learning application Zambia University Study App (ZUSA). Service Management System Our service management system is designed to help an organization capture even their furthest client by providing easy access to services via channels such as web and mobile application. This system ensures that an organizations’ clients are able to access services offered by the organization in the comfort of their home or office. The service management system offers the organization with the ad-hoc configuration of their services which ensures that an organization is up and running in the shortest possible time. To an organization’s clients the system offers online subscriptions, online application and tracking of service application. This platform boasts multiple options of payment for services ranging from bank transfer to mobile money to credit card payments. Student Loan Management System Our loan management system is a system that manages student loans from their inception to their completion. This system brings efficiency and transparency to student loans. The system provides online advertising of loans, online application for loans, automatic shortlisting of qualifying candidates based on set parameters, awarding of loans to selected candidates, online payment of loans, student tracking, loan tracking, loan repayment and interest management. This system also delivers the much needed budgeting of loans with decision support of which sector of the economy is lacking human resources 12

Complaint Handling System Our complaint handling system is a quick and convenient application that ensures that organization are aware of the problems being faced by the clients. With exceptional features such as automatic escalation of complaints riding on configurable environment that allows the organization to customize the applications according to their needs, the quick resolution to complaints is guaranteed. The complaint handling comes with accurate and just in time reporting which makes the analysis of an organizations’ problematic areas as easy as a click of a button. This system also includes an easy to use mobile application which makes it easier for clients to be in contact with the organization. Human Resource & Payroll Management System Human Resource and Payroll Management is a system that combines processes to ensure the easy management of a business’s employees and data. These system s features inlude a business wide payroll to performance evaluation. The system It merges human resources as a discipline. Zambian Student Study App (ZUSA) This application will enable users, particularly students, to have all the right study material in one place. This application has notes, past papers, eBooks, student time table and newsfeeds for different Institutions such as universities and colleges. 13

MANAGEMENT STRUCTURE 14

MANAGEMENT STRUCTURE 15

ADDRESS 30 Omelu Mumba rd. Rhodespark, Lusaka, Zambia Website: https://www.cbuibic.com