Comfort Crescent Cushion Breathing Hole Plug Easy Clean Backing Anti-Bacterial Upholstery An innovative and unique infection control 1.6” medium density foam, covered with a solution for treatment tables. This feature waterproof, anti-bacterial, fire retardant removes all visible staples, an area where Mundial vinyl. The anti-bacterial impregnated bacteria can grow. Traditionally, stapled upholstery protects against microbial and upholstery backs have been difficult areas to fungal growth including salmonella and E coli. clean and disinfect successfully. The Clinnova This vinyl has a very high Martindale rating of easy clean backing system enhances the life of 100,000 rubs which indicates that it’s extremely the treatment table and provides and infection hard wearing and will last for many years if control solution like no other treatment table. treated and cleaned correctly. (Martindale is an abrasion test and most vinyl coverings are Talk to a treatment table expert, call 1-800-561-0310 ext 1711 rated at 50,000 rubs). Retractable Wheel Design Single lever activated at the foot end of the table. Simply push the lever down to raise the table on its wheels for easy transport. Once the table is properly positioned, flick the lever upward to drop the table down onto its 4 legs. This wheel system is a well proven design and has been produced for over 30 years. Sturdy Wheels The wheels are 3” in diameter and have a combined load capacity of 660lbs which is more than enough to support the weight of the table with a patient and therefore suitable for many years of use. Not to be used to transport patients. Anti-Microbial Treated Frames with Increased Load Capacity All table frames are treated against rust prior to being coated, and stove enamelled with epoxy powder paint which includes an anti- microbial additive for additional infection control and ease of cleaning. 3mm thick steel walls to provide extreme strength and product longevity. Increased lifting capacity of 584lbs. Tested statically with 2.5 times its lifting capacity (Tested with 1460lbs). Perimeter Foot Switch The Seers perimeter foot switch is motionless. No need to push it up/down or from side to side to activate the motor. Simple foot pressure on the top or bottom of the switch membrane will activate the table height upwards or downwards as required, leaving the clinicians’ hands free to support or work with their patient. 51
Nustep T6 The next generation of cross-trainer for rehab NuStep’s next generation recumbent cross-trainer is the workout solution for every type of user – fit, deconditioned, living with a chronic condition or recovering from an acute illness or injury. Built on the T5 frame with the same proven qualities, the T6 offers advanced features and programs to enhance any workout program. Its 15 resistance levels can be easily adjusted during workout, using the technology monitors heart rate. Seat position is also displayed on screen. lower screen on the integrated media shelf. Two screens promote user Clinicians can use the admin mode to modify the default settings and engagement and provide metrics that guide planning and progression. customize an individual’s program. The upper screen has an enhanced Pace Partner program, Quick Start and Charting apps, while the lower screen displays time, speed (steps per OC-040085-PRO Nustep T6 Pro w/standard seat minute) total distance, watts, calories, METs, resistance level and heart OC-040085-MAX Nustep T6 Max w/wide seat rate. Data can be exported with the USB port, and BlueTooth wireless Clinicians can remotely modify settings and customize individual programs Two screens promote user Offers engagement and provide 15 resistance metrics that guide planning levels and progression NuStep T6 Pro Specifications Optional Accessories Dimensions: 73”L X 30” W X 52” H • Grab ring support • Unilateral or bilateral leg stabilizers Weight: 285 lb • Lap belt • Left hand, Right hand or set of Standard seat width: 18” (T6 PRO) • Torso belt Wide seat width: 22” (T6 MAX) • Storage bag both Wellgrips Power supply: Medical grade 24V DC is included • Floor mat • Polar© heart rate sensor and strap. Warranty: 10-year frame, 3- year parts and • Transporter 1- year labour warranty 52 For more information visit orthocanada.com/nustep. Talk to a sales representative at www.orthocanada.com/sales or call 1-800-561-0310 ext 1711.
K-Tape Pure Cotton Feel the Benefits of Natural Dye-free Cotton Since its introduction, K-Tape Pure Cotton has gained considerable attention and success, as many of our customers tried the innovative new oxygen-bleached tape right away. Their reaction and approval were immediate and we received extraordinary positive feedback. They discovered its three new distinct benefits, which are a major first in the industry. Softer Touch Longer Connection K-Tape Pure Cotton feels softer than our well-known original K-Tape. The Patients report high body-tape feedback that describes the lasting reason? Its woven pure cotton fabric is not colour-dyed. Made from tiny effectiveness of K-Tape Pure Cotton, even after several days. Typically, cotton fibers spun into a thread, the resulting tiny spaces its weave the mechanical influences from exercise, normal physical activity and creates gives it natural elasticity and a noticeable softer feel. If the thread showering impact tape adhesion performance. This can cause the were dyed, those spaces would fill up with colour and the fabric would adhesive to partially detach from the dyed-smooth thread cotton surface. lose some of its natural flexibility and feel firmer. By being 100% dye-free, However, since adhesive can better penetrate K-Tape Pure Cotton’s K-Tape Pure Cotton retains its natural flexibility and is softer to the touch. open-space, pure cotton weave, it interlocks more firmly. The better the It’s a significant difference that no other tape in the industry can deliver. adhesive anchors in the cotton, the longer the skin connection lasts. This results in a longer-lasting performance with K-Tape Pure Cotton. Stronger Adhesion OC-4331 A Box of 4 rolls 2” x 16.4’ each $54.95 K-Tape Pure Cotton adheres even better, yet still feels light on the skin. OC-4364 B Bulk Roll 2’’ x 72’ $54.95 It’s made with our proprietary Physiobond adhesive, like all our K-Tape products. However, its difference is in its undyed cotton fabric. This results in an improved adhesive quality and establishes an optimal connection between the adhesive and cotton. The open-pore structure of the undyed cotton in K-Tape Pure Cotton, provides a key advantage with its unique innovative weave. The adhesive is able to penetrate much deeper into the open spaces and anchor there much better, compared with colour-dyed tapes. A B 10% Discount with a quantity of 20+ or 5% discount for 6+. 53
OrthoCanada Academy Learn from world-class instructors and provide added value to your clinics and patients. Get started at www.orthocanada.com/academy Shockwave Training Canada • Basic Courses • Advanced Courses • Clinical Training and Coaching K-Tape Academy Canada • Pro Live Courses • Refresher Online Courses • Webinars • Certification Courses Multi Radiance Laser Therapy University • Webinars • Clinical Training and Coaching In partnership with 54
Rosen Kolev PT MSc Senior Instructor Shockwave Training Canada 55
Take advantage of our expertise & professional services Clinic set-up expertise OrthoCanada’s group of talented service professionals help answer a wide variety of questions and help alleviate the stress involved in setting up a new clinic or expanding an existing one. When choosing your equipment and clinic supplies provider, consider the following: Selection of equipment The investment you are considering is substantial, and can be stressful and career changing. We take pride in sourcing, testing and offering a variety of capital equipment and clinical supplies that are of excellent quality, affordable and supported by reputable manufacturers. Our group of service professionals has the background, skill set and knowledge required to help you make the right equipment and supply choices that will best meet the needs of your clinical environment and the services you offer. If you’re still unsure, we offer product trials and clinical training for certain pieces of capital equipment. 56
Tammy Boucher BSc PT Logistics considerations and warehousing VP of Product Innovation and Development capabilities One of OrthoCanada’s key strengths is our logistics know-how and capability. Our experience has taught us that clinic openings are not linear projects – they are complex, stressful and take more time than envisioned to execute. OrthoCanada warehouses a large inventory of clinical supplies and capital equip- ment which means we can fulfill orders on time and efficiently. From executing a simple dock delivery to a more complicated one that includes installation of equipment, let our logistics team carefully organize the delivery service you require so it happens in an effective and successful way. Financial considerations One of the concerns clinic owners have about opening a new practice is how to maximize the return on their investment. It’s important to us that you are investing your funds in the right products, which is why we take pride is selecting products that are supported by a solid and extensive manufacturer’s warranty. OrthoCanada also works closely with a leasing broker that can help you understand the financial benefits of leasing equipment versus buying. The tax benefits of leasing and affordable monthly payments can make it possible for therapists to start their own practice or acquire product that they may not be able to afford to purchase. Three offices in Canada to serve you better • Our Gatineau/Ottawa office includes a customer service team and is the home of our main Distribution Center. • Our Waterloo office includes a customer service team and a service team that can do white glove deliveries and installations throughout Ontario. • Our Vancouver office includes a customer service team and is home to our electrotherapy and modality maintenance and repair lab. 57
Get expert advice. Contact one of our professionals directly. This service is for healthcare professionals only. Our expertise? Rehab Solutions Our group of talented professionals is dedicated to helping therapists, clinicians, clinic owners, adminis- trators and purchasers to optimize their clinical environment and patient experience. • Clinic setup and clinic design • Expansion initiatives • Institutional quotes & RFPs • Selection of capital equipment • Harmonize and consolidate equipment • Clinical training • Leasing and financing options • Optimize ROI • Assist with OCF18 forms What makes our customer service exceptional? If you have a problem, we will go above and beyond our customer’s expectations to ensure satisfaction. Our trilingual front office is friendly, fast, efficient but most importantly knowledgeable. New products are tried and tested so when you have a question, we have the answer! 58
Razi Khaddage B Eng Dany Lafontaine PhD Karen Wright Hanh Nguyen Director of Capital Equipment Capital Equipment Specialist Capital Equipment Specialist Account Manager Sales & Service 1-800-561-0310 ext 1720 1-800-561-0310 ext 1719 1-800-561-0310 ext 1752 1-800-561-0310 ext 1704 [email protected] [email protected] [email protected] [email protected] Cristina Marie-Ève Beaudoin Annie-Claude Santostefano BSc HKin Poitras Administrative Coordinator Account Manager 1-800-561-0310 ext 1726 Customer Service Specialist [email protected] 1-800-561-0310 ext 1705 1-800-561-0310 ext 1706 [email protected] [email protected] Katrina Cooke Brittney Rodrigues Customer Service Specialist Customer Service Specialist 1-800-561-0310 ext 1756 1-800-561-0310 ext 1702 [email protected] [email protected] 59
Finance your success from $3/day* Why lease equipment? More and more therapists are leasing equipment instead of buying it. Leasing equipment is a simple and convenient process that makes it possible for therapists to open their own clinic, expand their existing clinic and invest in good quality, reliable and effective equipment. Benefits to leasing • Preserve your cash and lines of credit so that they can be left in reserve for the unexpected or used to grow your business in other ways • Down payment is not required • Tax payments are spread out over the term of the lease • Monthly payments become an operational expense for the clinic and they are 100% tax deductible • Equipment upgrades and accessories can be added to the lease with a very small increase in your monthly payments • Monthly payments will help simplify your budgeting process. They can be tailored to meet clinic cash flow For more information please visit info.orthocanada.com/leasing-options or call 1-800-561-0310 ext 7011 or email us at [email protected] *OAC (on approved credit). 60
Marjolaine Veilleux We make shipping a Quality Control Supervisor positive experience We ship anywhere in Canada! Our objective is to provide the best possible delivery service, at an affordable price. Getting your order to you promptly is our priority. Free shipping on orders over $250* Standard Shipping Rate $12.95 We offer Multi-Site Drop-Ship locations OrthoCanada’s information system enables us to set up your company/institutional account with multiple drop-ship locations. Whether your locations are in the same city or are spread across the province or country, we only require one order to drop-ship to multiple sites. We also assure fast, efficient delivery. Contact us for more information. *Unless weight or size is a factor, or the product is shipping to a very remote location. If this is the case, a customer service representative will contact you to confirm the shipping cost prior to shipment. Standard shipping is provided by FedEx and by Canada Post. Larger items ship via surface freight. OrthoCanada provides shipping only within Canada at this time. Visit our website for our Terms & Conditions at orthocanada.com/en/shipping-info. †Drop ship deliveries not available to dealers/distributors. 61
How to order Online Phone Fax www.orthocanada.com 1-800-561-0310 1-800-561-0349 Institutional and Capital Follow us Equipment Quotes www.orthocanada.com/sales Terms & Conditions for Healthcare Professionals, Institutions and Distributors/Dealers Order Policy days, depending on your geographic bill of lading. Have the driver sign it, Governing Laws location within Canada. Once an order is acknowledging the damage. Promptly Prices do not include taxes or shipping shipped, an email with a tracking number call OrthoCanada. Save the packaging The Terms and all related transactions fees. The methods of payment accepted is sent to the email you provided if the and merchandise for inspection. If will be governed by the laws of the are cheque, electronic funds transfer courier is FedEx. Canada Post Expedited possible, take pictures of the damage. province of Quebec and the applicable (EFT), and Visa or MasterCard. We offer Service tracking numbers are not emailed laws of Canada. The Customer hereby net 30 day terms for qualifying accounts. but are available. Other than the order Returns Procedure agrees to the jurisdiction of the courts of Any balance due over 30 days will be confirmation and tracking number, the province of Quebec. The Customer subject to a 2% service charge. For OrthoCanada is unable to provide any A return authorization (RA) number acknowledges that the products sold are customers that wish to pay by Visa or additional updates regarding delivery from Customer Service in our office, is subject to, and Customer agrees to Mastercard, payment must be authorized times unless there is an unusual delay. required for all returns. Write this comply with the export control laws and at the time of placing the order and number on the outside of your returning regulations of Canada. payment will be processed when the If an order is not received within 10 parcel so that it is clearly visible. order is invoiced and ready to be business days of being placed, or if the OrthoCanada reserves the right to shipped. You will receive an email wrong product has been shipped, the If you received incorrect merchandise as modify or change these terms and confirming your order has shipped, with customer agrees to notify our Customer a result of our error, we will pay for the conditions at any time, without prior a Tracking # that you can follow. You Service by sending an email including return shipping expenses and no notice. must report a shipping error, or damage, the Web Order Number or the clinic restocking fee will be applied. For all immediately upon receipt of the order. name the order was placed for, to other returns, the customer is Terms & Conditions for [email protected] responsible for the courier cost of the the General Public Pricing return. Once the returned merchandise Unclaimed Packages has been received, inspected, and If you are not a healthcare professional Prices are subject to fluctuation and may qualifies as a “as-new” condition, and wish to purchase products from this change without notice. If a product shipped to you is unclaimed suitable for resale to another customer, site, we recommend that you consult and returned to OrthoCanada by the your account will be credited (minus any with your healthcare provider Non-Returnable Items courier, you will be charged the standard restocking fee if applicable). (physiotherapist, physician, doctor or shipping fee. If you request that an therapist) first. OrthoCanada is unable to Please note that special or custom orders, unclaimed product returned to The returned item(s) must arrive at offer any product recommendations, equipment delivered by truck freight, as OrthoCanada be shipped to you again, OrthoCanada in “as-new” condition: medical diagnosis or therapeutic advice well as books, software, pillows, towels, the standard shipping fee will apply a unused, and in undamaged, original to the general public, whether from linens, all support garments and braces second time. packaging. Use extra caution when pack- telephone or email inquiries. However, worn next to the skin, and unsealed ing to protect the return product, the general public is welcome to order topicals and lotions, do not qualify for a Goods Damaged keeping it in “as-new” condition. Record from our website. We do not accept return-as-new refund. **Please be certain during Courier or and save the parcel’s Tracking # from returns for general public orders. before ordering a support or brace for a Truck Freight Travel the courier service you choose, in case certain individual, that you have very the parcel is lost in transit. precisely measured the body part, Do not sign before checking the parcels carefully following the manufacturer’s for signs of damage. When you sign, the An unsatisfactory product may be instructions that guide your size delivery service is no longer responsible authorized for return if a RA# is requested selection. A tape measure measurement for the cost of damages that occurred within 10 days of receipt of your order is necessary to measure accurately. while in transit. and will receive a full refund. An RA# requested between 11 - 29 days will have Shipping You must report a defective product or a 10% restocking fee applied; and a 25% shipping error immediately upon receipt, restocking fee applies after 30 days. No Business days are Monday to Friday only, to qualify for a replacement or exchange. returns are accepted past 60 days. excluding holidays. If a package arrives damaged or incomplete, precisely note the damage To request a return authorization, please Products typically ship within 1-2 business or shortage details on your copy and the visit info.orthocanada.com/en-ca/returns days of placing your order and should be driver’s copy of the delivery receipt or delivered within an additional 1-8 business 62 FREE SHIPPING FOR ORDERS OVER $250*
Immediate & Intense Pain Relief BTL Super Inductive System The innovative therapy BTL Super Inductive System (SIS) is based on high-intensity electromagnetic field, which positively influences the human tissue. With the Super Inductive System you can relieve pain, release joint blockage, support fracture healing process, relax or strengthen muscles. For more information on the BTL Super Inductive System visit orthocanada.com/super-inductive-system. Health Canada Approved. MDALL 98062 63
Our Solutions.Your Results. www.orthocanada.com Mailling address: Customer Service Hours: Telephone: Fax: E-mail address: 1-170 Bombardier Monday to Friday from 1-800-561-0310 1-800-561-0349 [email protected] Gatineau, QC J8R 0G5 8:00 am to 7:00 pm EST 819-643-1900 819-643-4430 [email protected] Vancouver • Waterloo • Gatineau/Ottawa
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