AirElite-WFSN Flip Chart Digital Version - Copy

For Members ® FlyBuys Rewards is the World Fuel Services aviation loyalty program rewarding thousands of members at over 7,600 locations, in moreThe MOST Points. The MOST Places. than 190 countries.Who Is Eligible? Reward Points Pilots 2,000 points = $20 Charitable Donation Schedulers & Dispatchers 5,000 points = $50 Gift Card 6,000 points = $50 Visa Card Flight Crew Members 10,000 points = $100 Travel Certificate 20,000 points = $200 WFS Invoice Credit Flight Departments 5,000+ points = International Online2 WaysTo Earn Points Catalog & Virtual Visa Cards* 1. Participating FBOs & Merchants *Merchandise and Visa Cards are only available in select countries (Issued and funded by the FBO/Merchant) 2. Contract Fuel andTrip Support provided by World Fuel | Colt & AVCARD (Issued and funded by World Fuel Services)Redeem forTop Rewards Questions? FlyBuys Rewards Program Headquarters AA1 +1 888.448.8982 • [email protected]

For Members ® FlyBuys Rewards is the World Fuel Services aviation loyalty program rewarding thousands of members at over 7,600 locations, in moreThe MOST Points. The MOST Places. than 190 countries.Join FlyBuys Rewards in 3 Simple Steps MeFmrbeereship 1. Go to FlyBuysRewards.com and select the “Enroll” tab.2. Complete basic information and enter promo code if applicable. Please enter at Reward Points least one tail #. Enter FBO FlyBuys member number if you are an FBO/Merchant enrolling the member. 2,000 points = $20 Charitable Donation 5,000 points = $50 Gift Card 3. Link the World Fuel Services accounts by entering the World Fuel | Colt account 6,000 points = $50 Visa Card number, tail numbers and AVCARD® for World Fuel | Colt issued points. Contact 10,000 points = $100 Travel Certificate FlyBuys Program Headquarters for any questions or assistance. 20,000 points = $200 WFS Invoice Credit 5,000+ points = International OnlineFlyBuys Rewards & World Fuel | Colt Issued Points Catalog & Virtual Visa Cards* FlyBuys Rewards offers more ways to earn reward points than any other program in the industry. *Merchandise and Visa Cards are only available in select countries FlyBuys members have thousands of flexible reward options, offering something for every type of customer. Top FlyBuys Rewards include gift cards, airline tickets, World Fuel | Colt invoice credit, charitable donations and select merchandise.Flight departments that hold World Fuel Services accounts are eligible for additionalpoints.These points are paid for and issued by World Fuel Services direct to thecustomer/member. Questions? FlyBuys Rewards Program Headquarters AA2 +1 888.448.8982 • [email protected]

Air Elite ®World Fuel Services Network FBOs The MOST Points. The MOST Places. Breakout for Air Elite LocationsRedeem forTop RewardsEarn Points Fast 6,000 points = $50 Virtual Visa Gift Card $15,000 spend2,000 points = $20 Charitable Donation 3,000 gallons (estimated)$5,000 spend1,000 gallons (estimated)5,000 points = $50 Gift Card 10,000 points = $100Travel Certificate$12,500 spend $25,000 spend2,500 gallons (estimated) 5,000 gallons (estimated)5,000+ points = International Virtual Shopping 20,000 points = $200 WFS Invoice Credit$12,500 spend $50,000 spend2,500 gallons (estimated) 10,000 gallons (estimated)*Based on an average retail price of $5.75/gallon; Applicable for CoBranded AVCARD®s TRIP SUPPORT CONTRACT FUEL Questions? FlyBuys Rewards Program Headquarters AA3 +1 888.448.8982 • [email protected]

Air Elite AIR ELITE DIAMOND DIVIDENDS ®FBO / Merchant The MOST Points. The MOST Places. What are Air Elite Diamond Dividends? Diamond Dividends 1. An incentive that increases business and loyalty by FBO FBO FBO awarding bonus points to FlyBuys members that operate within the Air Elite Network. Diamond Dividends: Visit 5 Different Air Elite Diamond Service Locations & make a Qualified Purchase* 2. Ensures points are circulating throughout the Network which is attractive = 5,000 FlyBuys Rewards (1,000 FlyBuys Rewards at each Air Elite Diamond Difference location) to Flight Departments and Pilots that expect consistency and perks when + 5,000 FlyBuys Rewards Bonus when you complete the Diamond Dividends Card (Must submit card for using a Air Elite diamond service location. authorization and distribution of FlyBuys Rewards) EARN a total of 10,000 FlyBuys Points! Air Elite Diamond Dividends Qualifications Working with the Air Elite Network benefit of 4x the points on AVCARD/MS Aero Card and 2x the points on 1. Each Air Elite Diamond FBO will receive customized Diamond Dividends World Fuel Services-Alliance Contract Fuel, with Diamond Dividends, you’ll earn even MORE. A Qualified cards and stickers. Purchase* is defined as a single transaction at any one of the Air Elite Diamond Service designated locations, other than your home base location, of 250 Gallons or $1,000 of fuel & services. For a Qualified Purchase to 2. Customized stickers are adhered on Diamond Dividend cards when a be authorized for this promotion, all Diamond Service Locations must be different. Visit AirEliteNetwork.com qualified purchase is made: for further details on this Air Elite promotion and rules. Qualified purchase defined: • A minimum of 250 gallons, 950 liters or $1,000 of fuel and/or Not a FlyBuys Member? services on AVCARD®/ CoBranded AVCARD® Join today at any Air Elite Diamond Service location or go to FlyBuysRewards.com • A minimum 250 gallons or 950 liters purchase of Contract Fuel with World Fuel | Colt DATE________TAIL NUMBER__________ DATE________TAIL NUMBER__________Members do not have to link the company World Fuel Services accounts DATE________TAIL NUMBER__________ DATE________TAIL NUMBER__________to earn Diamond Dividends.These bonus points go directly to theindividual membership number provided at each Air Elite FBO. DATE________TAIL NUMBER__________ ISSUING FBO LOCATION: Why Air Elite? FlyBuys Member Number________________________ The comfort of consistency with diamond difference customer service & facility standards Benchmarking the Ritz-Carlton philosophy on customer service Loyalty has its rewards – ask members about the Diamond Dividends loyalty programElevated FlyBuys Rewards at Diamond Service Locations Questions? FlyBuys Rewards Program Headquarters AA4 • 2X FlyBuys Rewards on linked Contract Fuel provided by World Fuel | Colt & +1 888.448.8982 • [email protected] 4X on linked AVCARD® transactions

For FBO / Merchant ® FlyBuys Rewards is the World Fuel Services aviation loyalty program rewarding thousands of members at over 7,600 locations, in more than 190 countries.The MOST Points. The MOST Places.Join FlyBuys Rewards in 3 Simple Steps MeFmrbeereship Introduce your customers to FlyBuys Rewards by simply asking the question, Reward Points “Are you a FlyBuys Rewards Member?” If not, sign them up on the spot, and give them a temporary member card (included in Welcome Kit). 1. Go to FlyBuysRewards.com and select the “Enroll” tab. 2,000 points = $20 Charitable Donation 5,000 points = $50 Gift Card 2. Complete basic information and enter promo code if applicable. Please enter at 6,000 points = $50 Visa Card least one tail #. Enter FBO FlyBuys member number if you are an FBO/Merchant enrolling the member. 10,000 points = $100 Travel Certificate 3. Link the World Fuel Services accounts by entering the World Fuel | Colt account 20,000 points = $200 WFS Invoice Credit number, tail numbers and AVCARD® for World Fuel | Colt issued points. Contact 5,000+ points = International Online FlyBuys Program Headquarters for any questions or assistance. Catalog & Virtual Visa Cards*Steps to Award Points *Merchandise and Visa Cards are only available in select 1. Go to FlyBuysRewards.com and click the “Login” tab. countries 2. Enter FBO/ Merchant number and password. Click the “Submit” button. 3. Click the “FlyBuys Online” link on the dashboard.4. Enter information:A. Check box if split transaction (max 5 members) E. Gallons purchased and/or Dollar spend ASK FOR FLYBUYS!B. FlyBuys member ID(s) F. For flat bonus points, enter quantity & comments Remember Contract Fuel provided by World Fuel | Colt, and AVCARD®C. To search for members click the “Member-Lookup” G. Points per gallons and/or Dollar spend is preferred at your location. link & enter the required Info H. Agree to terms & conditions I. Click “Submit” buttonD. Tail#5. After the transaction is submitted successfully, the confirmation page will appear with points details.6. Point transactions can be reviewed through the “Transaction” link on the dashboard.INTERNAL USE ONLY Questions? FlyBuys Rewards Program Headquarters AA5 +1 888.448.8982 • [email protected]

For FBO / Merchant ® FlyBuys Rewards is the World Fuel Services aviation loyalty program rewarding thousands of members at over 7,600 locations, in more than 190 countries.The MOST Points. The MOST Places.Frequently Asked Questions About WFS Issued Points ®A member must be authorized to register their company’s WFS accounts and collect For inquiries on World Fuel Services orthe points on behalf of his/her flight department AVCARD awarded FlyBuys points & linking your account, please contact: Pilot: I’m paying with an AVCARD® today. What are WFS issued points and can you make sure I get them? FlyBuys Rewards Program Headquarters +1 888.448.8982 CSR: World Fuel Services offers additional points on Contract Fuel provided by World Fuel | Colt and AVCARD® transactions. Please contact FlyBuys Program [email protected] Headquarters to see if you are eligible for these points. A FlyBuys program representative will be more than happy to assist you. Join Earn Pilot: So what if I don’t get the WFS issued points? What’s in it for me? FlyBuysRewards.com CSR: We offer points that are awarded directly to your FlyBuys member number to Link Redeem thank you for your business and loyalty!INTERNAL USE ONLY Questions? FlyBuys Rewards Program Headquarters AA6 +1 888.448.8982 • [email protected]

Air Elite ®World Fuel Services Network FBOs The MOST Points. The MOST Places. Breakout for Air Elite Locations ® World Fuel Services aviation loyalty program Reward Points 7,600 locations in more than 190 countries worldwide 2,000 points = $20 Charitable Donation 5,000 points = $50 Gift Card Members earn FlyBuys Rewards automatically when they link and 6,000 points = $50 Visa Card use Contract Fuel orTrip Support with World Fuel | Colt, 10,000 points = $100 Travel Certificate AVCARD®/ Wings Card 20,000 points = $200 WFS Invoice Credit 5,000+ points = International Online Eligibility (Global): - Flight Crew Members - Pilots - Flight Departments Catalog & Virtual Visa Cards* - Schedulers & Dispatchers *Merchandise and Visa Cards are only available in select countriesLoyalty Program ToolLoyalty Contract Fuel Trip Support International Auto Points Air Elite Gift Card Debit Card Other Reward Invoice CharitableProgram Blue AVCARD Bonus Points Reward Choices Credit Donation Merchandise Other Cards YesFlyBuys 1 point 2 points 1 point per Yes - Optional Yes Yes - Once Yes Yes Yes Yes Yes per $2.50 per gallon $1.00 service Discretion + Funds Linked 4X AVCARDFlyBuysRewards.com 2X Contract Fuel TRIP SUPPORT CONTRACT FUELINTERNAL USE ONLY Questions? FlyBuys Rewards Program Headquarters AA7 +1 888.448.8982 • [email protected]

Air Elite AIR ELITE DIAMOND DIVIDENDS ®FBO / Merchant Diamond Dividends: The MOST Points. The MOST Places. Visit 5 Different Air Elite Diamond Service Locations & make a Qualified Purchase* Diamond Dividends = 5,000 FlyBuys Rewards (1,000 FlyBuys Rewards at each Air Elite Diamond Difference location) + 5,000 FlyBuys Rewards Bonus when you complete the Diamond Dividends Card (Must submit card for authorization and distribution of FlyBuys Rewards) EARN a total of 10,000 FlyBuys Points! Working with the Air Elite Network benefit of 4x the points on AVCARD/MS Aero Card and 2x the points on World Fuel Services-Alliance Contract Fuel, with Diamond Dividends, you’ll earn even MORE. A Qualified Purchase* is defined as a single transaction at any one of the Air Elite Diamond Service designated locations, EXAMPLE ONLYother than your home base location, of 250 Gallons or $1,000 of fuel & services. For a Qualified Purchase to be authorized for this promotion, all Diamond Service Locations must be different. Visit AirEliteNetwork.com for further details on this Air Elite promotion and rules. Not a FlyBuys Member? Join today at any Air Elite Diamond Service location or go to FlyBuysRewards.com DATE________TAIL NUMBER__________ DATE________TAIL NUMBER__________ DATE________TAIL NUMBER__________ DATE________TAIL NUMBER__________ DATE________TAIL NUMBER__________ ISSUING FBO LOCATION: FlyBuys Member Number________________________What are Air Elite Diamond Dividends?1. An incentive that increases business and loyalty by awarding bonus points to FlyBuys members that operate within the Air Elite Network.2. Ensures points are circulating throughout the Network, which is attractive to flight departments and pilots that expect consistency and perks when using a Diamond Air Elite location.Air Elite Diamond Dividends Qualifications 1. Each Air Elite Diamond FBO will receive customized Diamond Dividends cards and stickers. 2. Customized stickers are adhered on Diamond Dividend cards when a qualified purchase is made: Qualified purchase defined: • A minimum of 250 gallons, 950 liters or $1,000 purchase of fuel and/or services on AVCARD®/CoBranded AVCARD®. • A minimum 250 gallons or 950 liters purchase of Contract Fuel with World Fuel | ColtAir Elite Diamond Dividends Process At the time of the qualified purchase, the Air Elite FBO will purchase the 1,000 points on the FlyBuys Rewards website and issue the points to the eligible FlyBuys member(s) participating in the Diamond Dividends program at FlyBuysRewards.com. • Points can be split with up to 4 members (each member gets their own Diamond Dividends loyalty card) • After the 5th qualified purchase, the Air Elite FBO will collect the completed card from the FlyBuys member and forward to the FlyBuys Rewards Program Manager one of two ways: 1. Scan and email the Diamond Dividends (front and back) to McKenzie Burns at [email protected]. 2. Mail the Diamond Dividends card to McKenzie Burns at 3000 Bayport Drive,Tampa, FL 33607.Air Elite Diamond Dividends - Network Loyalty Program • Each qualified purchase within the Network for the 1st - 5th visit on a Diamond Dividends Card must be at 5 different locations. • Home base tenants of an Air Elite FBO need to make a qualified purchase at an Air Elite other than their home base location. However, we encourage you to provide an Air Elite Diamond Dividends card to your base tenants, and tell them to visit other locations to take advantage of this network program. Note: If a FlyBuys participating member does not have their card at the time of a qualified purchase, the Air Elite FBO may issue a new card and adhere the unique sticker to the newly issued card. At the time of the 5th Qualified Purchase, the FlyBuys Rewards member would submit the total number of cards to the Air Elite FBO to substantiate all purchases and submit them together to WFS.INTERNAL USE ONLY Questions? FlyBuys Rewards Program Headquarters AA8 +1 888.448.8982 • [email protected]

Air Elite AIR ELITE DIAMOND DIVIDENDS ®FBO / Merchant The MOST Points. The MOST Places. Diamond Dividends: • Diamond Dividends style with program summary on the back of the card. Visit 5 Different Air Elite Diamond Service Locations & make a Qualified Purchase* = 5,000 FlyBuys Rewards (1,000 FlyBuys Rewards at each Air Elite Diamond Difference location) • Stickers will be Air Elite FBO specific and adhered to the front ICAO + 5,000 FlyBuys Rewards Bonus when you complete the Diamond Dividends Card (Must submit card for of the card. authorization and distribution of FlyBuys Rewards)Diamond Dividends EARN a total of 10,000 FlyBuys Points! • Each qualified purchase will be recorded on the back of the card byICAO writing the date and tail number for audit purposes. Working with the Air Elite Network benefit of 4x the points on AVCARD/MS Aero Card and 2x the points on World Fuel Services-Alliance Contract Fuel, with Diamond Dividends, you’ll earn even MORE. A Qualified Purchase* is defined as a single transaction at any one of the Air Elite Diamond Service designated locations, EXAMPLE ONLYother than your home base location, of 250 Gallons or $1,000 of fuel & services. For a Qualified Purchase to be authorized for this promotion, all Diamond Service Locations must be different. Visit AirEliteNetwork.com for further details on this Air Elite promotion and rules. Not a FlyBuys Member? Join today at any Air Elite Diamond Service location or go to FlyBuysRewards.com DATE________TAIL NUMBER__________ DATE________TAIL NUMBER__________ DATE________TAIL NUMBER__________ DATE________TAIL NUMBER__________ • Please be sure the Diamond Dividends loyalty cards have the FlyBuys Rewards member number written on it prior to submission to FlyBuys DATE________TAIL NUMBER__________ ISSUING FBO LOCATION: for the 5,000 points. FlyBuys Member Number________________________Air Elite Diamond Dividends - PromotionTips Educate your base tenants. Include program details in any email/postcard distributions that you create. Issue Diamond Dividends loyalty cards to anyTransient customers who make qualified purchases at your FBO. Mention Diamond Dividends and ask if they have their Diamond Dividends. Display card when members make a qualified purchase. Position the Diamond Dividends counter pop-up on the front counter.What is the Bonus for 5 Visits? WFS will fund and issue 5,000 FlyBuys Rewards points (pending proof and audit of the completed Air Elite Diamond Dividends Card) to the FlyBuys Rewards member(s) and post a message - “Thank you for flying within the Air Elite Network. You have earned these bonus FlyBuys points as part of the Diamond Dividends loyalty program.” This program offering can be repeated continuously with new Air Elite Diamond Dividends cardsINTERNAL USE ONLY Questions? FlyBuys Rewards Program Headquarters AA9 +1 888.448.8982 • [email protected]