Caribbean 2018

THE LEVEL - MELIÁ CARIBE TROPICAL You are the journey.Located on the powdery, white sands of Bávaro Beach in Punta Cana, Dominican Republic,the magnificent Meliá Caribe Tropical unveils an exclusive escape for savvy travelers seekingmemorable vacation experiences, timeless luxury, superior service and personalized amenitiesdesigned to captivate and inspire. Expect your client’s every need to be anticipated beforehand atTHE LEVEL and THE LEVEL Adults Only. Punta Cana, Dominican Republic

RIU HOTELS & RESORTS Explore the Caribbean with our unique hotels. At RIU Hotels & Resorts you’ll enjoy a variety of beautiful hotels on some of the Caribbean’s top beaches, including our two recently opened Adults Only Resorts: Riu Republica in Punta Cana and Riu Reggae in Montego Bay. Located throughout the Bahamas, Jamaica, Aruba, St. Martin and the Dominican Republic, our resorts feature a 24-hour All-Inclusive program offering a wide array of restaurants, bars and entertainment. Punta Cana, Puerto Plata, Dominican Republic | Montego Bay, Jamaica | Aruba Paradise Island, Bahamas | St. Martin

RIU HOTELS & RESORTS

MOON PALACE JAMAICA GRANDE Come for the experience and stay for the memories. This Jamaican paradise is waiting for you. Beautiful beaches line the resort and with it, an unobstructed view of the sparkling waters of the Caribbean. With more than 700 well-appointed rooms, Moon Palace Jamaica Grande is Palace Resorts newest resort in Ocho Rios, Jamaica. We’re located five minutes away from Downtown Ocho Rios, so you have the choice of enjoying the relaxing confines of the resort or going on an adventure of your own in the city. Ocho Rios, Jamaica

CARIBBEAN ADDITIONAL HOTELS & RESORT INFORMATIONWith such a wide range of hotels, condos and all-inclusive properties to choose from, selecting the perfect vacation isn’t easy! Refer to this section to get even more in-depth information on many of our favorite places, and discover the personality of our top hotels and resort destinations. ANTIGUA NASSAU PUNTA CANA, PUERTO RELAX. HAVE FUN... #THISISANAPPLEVACATION Galley Bay Resort & Spa A14 Paradise Island A18 PLATA, LA ROMANA, CAP CANA, SAMANA Verandah Resort & Spa A14 Meliá Nassau Beach & SANTO DOMINGO cont. All Inclusive A5 Majestic Elegance St. James’s Club & Villas A14 Punta Cana A8 PUERTO RICO ARUBA El Conquistador Resort, Majestic Mirage A8 Aruba Marriott Resort A Waldorf Astoria Resort A20 Occidental Caribe A17 & Stellaris Casino A17 Las Casitas Village, A Waldorf Astoria Resort A20 Occidental Punta Cana A20 Barceló Aruba A16 San Juan Marriott Resort Ocean Blue and Sand A16 Divi Aruba All Inclusive A12 & Stellaris Casino A17 Paradisus Palma RealTamarijn Aruba All Inclusive A12 PUNTA CANA, PUERTO Golf & Spa Resort A3 PLATA, LA ROMANA, GRAND CAYMAN CAP CANA, SAMANA Paradisus Punta Grand Cayman Marriott & SANTO DOMINGO Cana Resort A3 AlSol Del Mar A6 Beach Resort A17 The Reserve at AlSol Luxury Village A6 Paradisus Palma Real A3 JAMAICA Azul Beach Resort AlSol Tiara Cap Cana A6 The Reserve at Sensatori Jamaica Paradisus Punta Cana A3 a Gourmet Inclusive Barceló Bávaro Beach A18 Hotel, by Karisma A18 Royalton Bavaro A2 Barceló Bávaro Palace A15 Hideaway at Royalton Punta Cana Royalton Negril A2 Bavaro Princess All Suites Resort & Casino A2 Resort, Spa & Casino A13 Hilton Rose Hall S anctuary Cap Cana, by AlSol A6 Resort & Spa A11 Caribe Club Princess Beach Resort & Spa A13 ST. KITTS Holiday Inn Resort, St. Kitts Marriott Resort & Montego Bay, Jamaica A16 Catalonia Bavaro Beach, Golf & Casino Resort A19 The Royal Beach Casino A17 IBEROSTAR Grand Hotel Rose Hall A7 Catalonia Gran Dominicus A19 ST. LUCIA Hideaway at Royalton IBEROSTAR Rose Catalonia Royal Bavaro A19 Hall Beach A7 St. Lucia A2 Catalonia Royal La Romana A19 IBEROSTAR Rose Royalton St. Lucia A2 Hall Suites A7 El Embajador, a Royal Hideaway Hotel A19 St. James’s Club Jewel Dunn’s River Beach Morgan Bay A14 Resort & Spa, a Curio IBEROSTAR Bavaro Suites A7 Collection by Hilton A10 ST. THOMAS IBEROSTAR Dominicana A7 Frenchman’s Reef & Jewel Paradise Cove Morning Star Marriott Beach Resort & Spa, a IBEROSTAR Grand Curio Collection by Hilton A10 Hotel Bavaro A7 Beach Resort A17 Jewel Runaway Bay IBEROSTAR Punta Cana A7 Beach & Golf Resort A10 IFA Villas Bavaro Meliá Braco Village A5, 9 Resort & Spa A15 Moon Palace Jamaica A4 The Level at Meliá Caribe Tropical A5 Royalton Blue Waters A2 Majestic Colonial Royalton Negril A2 Punta Cana A8 Royalton White Sands A2The following information has been supplied directly from the featured hotels. A1 Apple Vacations is not responsible for the content of these advertisements.

Experience All-In Luxury®Luxury Dining Exclusive DreamBed™ All-In Connectivity™Every aspect of a stay at Royalton Luxury Resorts has been carefully, yet artfully designed to deliver apersonalized experience that enriches the senses. Our All-in Luxury® vacations include daily activitiesand nightly entertainment as well as non-motorized water sports and activities on the beach. Guestsalso enjoy first class dining experiences in our à la carte specialty restaurants without the hassle ofreservations or may dine in the comfort of their room with our extensive 24 hour room service menus.Clubhouse Kids Club Destination Wedding Sports Event Guarantee™A2 Dominican Republic · Jamaica · Mexico · Saint Lucia

WHEREYOUWANTTOBE INPUNTA CANALuxury All-Inclusive | Oversized Suites 5-Star Dining | FamilyConcierge | Royal Service Exclusively for Adults | The Reserve:a private vacation experience | Romance by Paradisus | Yhi SpaLife Enriching Experiences | Non-Motorized Water Sports A3

JAMAICA IN MY KINGDOM, FROWNING WOULD BE UNIVERSALLY FROWNED UPON. The FlowRider® Double Wave Simulator. The Awe Spa. The Playroom kids club. Luxurious accommodations. And impeccable service. Let’s just say it’s very hard to be unhappy here. And to help you make the most of it, we’ll give you up to US $1,500 in Resort Credit toward spa treatments, tours and other amazing experiences. PLUS, KIDS AND TEENS STAY FREE.* Moon Palace Jamaica. Larger than life. Better than vacation. *Requires at least one paying adult to qualify. Must be 17 years old or younger at the time of travel in order to qualify. Additional terms and conditions apply.A4

A NEW LEVEL OF EXPERIENCE A5It’s easy to feel special when every detail is created with only you in mind.The Level is the hotel´s privileged areas with exclusive upgraded rooms andpersonalized service that makes your stay a unique experience.THE LEVEL Services include: • Private check-in/out lounge • Private beach, pool and bar area with concierge service • Special in-room amenities, like pillow and aroma menus • Preferential reservations for restaurants, activities, spa and more Experience THE LEVEL at• Meliá Braco Village, Jamaica • Meliá Caribe Tropical, Dominican Republic • Meliá Nassau Beach, Bahamas

Sanctuary Cap Cana by AlSol All Inclusive Luxuryin the Dominican Republic AlSol Hotels & Resorts, positioned in the upscale and exclusive resort area of Cap Cana, Punta Cana are fast becoming renowned for their superior quality, excellent service, ‘All Under The Sun’ inclusions and luxurious accommodations.Luxury, exclusively for adults Beachfront extravagance An all suite resort village All ocean view resort For more information call your favorite travel agent, or visit AppleVacations.comA6

The Caribbean’s bestall-inclusive destinationsIBEROSTAR Grand Hotel Rose Hall, Montego Bay, JamaicaSparkling blue water, warm sand and even warmer service. It all comes together atthe Caribbean’s most spectacular all-inclusive destinations, IBEROSTAR Hotels &Resorts. Whether you’re looking for a couples-only getaway or a family-friendly vacation,IBEROSTAR provides the best in accommodations, recreation and dining. From splashparks to luxurious spa treatments, casual dining to gourmet specialty restaurants, atIBEROSTAR you’ll enjoy being a star.JAMAICA • DOMINICAN REPUBLIC A7

NEW Mirage Club Family ClubA8 PUNTA CANA, DOMINICAN REPUBLIC

THE MELIÁ EXPERIENCE IN JAMAICADiscover the true magic of Meliá at the all-inclusive Meliá Braco VillageResort. Located 45 minutes from Sangster International Airport, the resortconsists of rooms and suites within colonial-style buildings facing one ofthe most stunning beaches in the Caribbean, and features a variety ofrestaurants, bars, pools, entertainment and activities, and a Spa. • Beautiful oceanfront resort with 232 rooms and 52 suites • Pristine white sand beach • Five restaurants offer signature dining experiences • Sparkling freshwater swimming pools • YHI Spa, Fitness Center and tennis courts • Wedding, event and banquet facilities • THE LEVEL, an exclusive service featuring VIP amenities and upgrades A9

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ANTIGUA | BARBADOS | ST. LUCIA SM Beachfront accommodations. Modern amenities. Warm Caribbean hospitality. Welcome to Elite Island Resorts, a collection of impressive beachfront properties scattered across handpicked breathtaking Caribbean islands. From family-friendly to Adults-Only options, our authentic All-Inclusive resorts in Antigua, Barbados and St. Lucia allow you to experience island life to the fullest. Adults-Only Adults-Only Adults-OnlyA14

Set on the pristine sands of Bávaro Guests can enjoy up to 10 restaurants with Terms, conditions and restrictionsbeach along the clear, calm waters of the amazing culinary variety, four swimming may apply. Offer, inclusions, blackoutCaribbean Sea lies the 24-hour all-inclusive pools including a children’s water park,Barceló Bávaro Palace – part of the Barceló 24-hour casino, a theatre, the state-of- dates, and availability are subjectBávaro Grand Resort. This resort is the the-art U-Spa, bowling, a world-class to change without notice. Notideal setting for a couples getaway and convention center, The Lakes Barceló Golffamily vacation to a destination wedding. Course, soccer and baseball fields and more. responsible for errors or omissions.Barceló Bávaro Palace A15

Nestled into the white, powdery This intimate Caribbean oasis of Terms, conditions and restrictions shores of Palm Beach, the all-inclusive relaxation and delight features up to six may apply. Offer, inclusions, blackout Barceló Aruba provides a new level of restaurants, three bars, a large free-form service along with a new concept of swimming pool, daily activities, a casino, dates, and availability are subject delivering distinctive experiences that some of the best nightly shows on the to change without notice. Not anticipate the desires of all guests. island and more. Let the gentle Caribbean breezes carry your worries away. responsible for errors or omissions. Barceló ArubaA16 Located in one of the best destinations in the Dominican Republic where the most diverse gastronomy, unique activities and human warmth are combined to give a special touch to every moment you spend with us. • Unlimited Wifi • Theme restaurants with no prior reservation • 24hr all-inclusive service • Unlimited bowling • Piano Bar Lounge, adults only • Disco • Theater • Non-motorized water sports Riviera Cancun (Mexico) • Riviera Maya (Mexico) • Playa del Carmen (Mexico) • Playa Bavaro (Punta Cana, DR) • Varadero (Cuba) • Cayo Santa Maria (Cuba)

BROADEN YOUR PRESPECTIVEMarriott’s Caribbean Resorts offer you an escape from ordinary vacations. Discover turquoise waters andsoft sandy beaches. Indulge yourself in luxuries like seaside massages, elegant dining and gracious staffthat is eagerly awaiting any opportunity to pamper you. So no matter which resort you choose, you canrelax knowing you’ll truly be in paradise.Aruba Marriott Resort & Stellaris CasinoFrenchman’s Reef & Morning Star Marriott Beach Resort, St. ThomasGrand Cayman Marriott Beach ResortSt. Kitts Marriott & The Royal Beach CasinoSan Juan Marriott Resort & Stellaris CasinoOn the brilliant white, sugary sands of Punta views, up to seven distinct restaurants, eightCana along the clear waters of the Caribbean bars, two pools including a mini water parkSea sits the all-inclusive Occidental Caribe. for kids, a rejuvenating spa, nightly musicalThis elegant Mediterranean-inspired resort shows and a nightclub. Beach lovers willhas a charm all its own with its white washed enjoy the various water sports available,buildings, red-tiled roofs and surrounding including the diversity of flora, fauna,exotic tropical gardens. The resort features colors and shapes found when scuba diving798 elegant rooms and suites with impressive Punta Cana’s diverse underwater world. A17

SPHOaRTrFaLIGdHiTsAeWAISYATake a vacation of a lifetime to Paradise Island, Bahamas andreceive special room rates and amazing resort and hotel offers. Nestled along Bávaro beach’s white sandy A variety of resort options are available shores and the crystalline Caribbean Sea, including up to three restaurants, two bars discover the adults-only, 24-hour all- and a large swimming pool. Guests also inclusive Barceló Bávaro Beach – part have the added advantage of enjoying of the Barceló Bávaro Grand Resort. This full access to the extensive services and resort isn’t just the perfect setting for amenities of the entire Barceló Bávaro couples, but also appeals to singles, a Grand Resort, including up to an additional girls’ or bachelors’ getaway, and groups eight restaurants, 24-hour casino, of friends vacationing together. indulging treatments at the U-Spa, The Lakes Barceló Golf Course, and a theatre. Barceló Bávaro Beach Terms, conditions and restrictions may apply. Offer, inclusions, blackout dates, and availability are subject to change without notice. Not responsible for errors or omissions.A18

Located in the heart of Santo Domingo sits the luxurious El Embajador, aRoyal Hideaway hotel. This impeccable hotel o ers views of the Caribbean Sea, the city’s Colonial Zone or the lush gardens that surround the hotel. Situated near the cultural, historical and nancial districts, the hotel is a perfect starting point to explore local treasures while immersing yourself in the Dominican culture. No matter what you decide to do, El Embajador, a Royal Hideaway hotelbrings the perfect blend of old and new. A19

Located on Punta Cana’s famous Bávaro Beach The resort features over 860 colonial-style along a seemingly endless path of stunning rooms that are ideal for either families or white sand and vivid, turquoise waters, sits couples, up to 11 restaurants, ten bars, the all-inclusive Occidental Punta Cana. four swimming pools including one with a Enjoy the tranquil atmosphere and Spanish- spectacular waterfall, and live music shows style architecture while being surrounded by and Latin dance classes at the Mangú Club. tropical gardens and breathtaking views. Enjoy a variety of outdoor activities, including beach volleyball, windsurfing and scuba diving.A20

applevacations.com THINGS TO KNOWBEFORE YOU GOHEALTH AND SAFETY TIPS FOR TRAVELERS REQUIRED ENTRY/RE-ENTRY DOCUMENTATIONApple Vacations strongly recommends that you visit the U.S. Department of States’ Proper documentation is your responsibility. The following information giveswebsite http://travel.state.gov/, which includes important information on foreign current requirements for United States citizens, effective at time of printing. Thistravel. Use common sense while vacationing abroad. For example, if you choose to information may change, so see your travel agent or contact the consulate for thedrink alcohol, do so in moderation. In addition, be cognizant of the effects of mixing country to which you are traveling for current requirements. Passengers returningalcohol and certain medications. Should someone in your party become ill while to the U.S. by air from any international destination must have a valid passport, andon vacation, alert the resort front desk for immediate medical attention or call the may be denied boarding by the airline if the passport is damaged, mutilated, or hasemergency number provided by the resort. Also advise your Apple Representative excessive wear. A “Passport Card” is not acceptable. If your name on your passportas soon as possible, who may be able to provide assistance. If you have medical issues (or for non-U.S. citizens, valid travel documents) does not match your name on youror concerns about medical services, Apple Vacations urges you to contact your travel vouchers/ tickets, you will not be allowed to travel. A passport valid for ahotel with specific questions. Please be aware that medical standards and training minimum of 3 months past the date of arrival is required for U.S. citizens travelingof emergency responders and resort medical facilities vary greatly, and health care to Panama. For details on how to obtain a passport, contact your local courthouse orabroad may not be the same as you might expect at home. It may be standard policy post office. If you are not a U.S. citizen, contact the embassy of the country to whichfor hospitals and medical providers abroad to require cash payment upfront for you are traveling to determine required entry documents. We regret that we cannotservices. Check with your insurance provider regarding claims for reimbursement. accept unaccompanied minors under 18 for any travel. Failure to comply with theSports and aquatic equipment, especially scuba gear, may not meet U.S. safety above requirements will result in you not being allowed to travel.standards and many resort pools and beaches may lack lifeguards. Balcony railing Passed by Congress in 2005, the REAL ID Act established minimum ID securityheights in Mexico are lower than the mandated heights in the United States, and also standards and prohibits federal agencies, like TSA, from accepting licenses andmay be lower in other countries. Low balcony railings create a risk of falls, which may identification cards for official purposes from states that do not meet theseresult in serious injury or death. In tropical climates, we strongly recommend the use standards. Passengers with a driver’s license issued by a state that is not compliantof insect repellent, especially during rainy season; seek shade in order to avoid heat with the REAL ID ACT (and has not been granted an extension) will need to showexhaustion, and stay hydrated. Bottled drinking water is recommended. an alternative form of acceptable identification for domestic air travel to boardRESERVATIONS/PAYMENTS/LATE BOOKINGS their flight. To check whether your state is compliant or has an extension,To book an Apple Vacation, see your travel agent, visit applevacations.com or call visit https://www.dhs.gov/real-id. If your state-issued ID or driver’s license is not1-800-517-2000. Transportation Security Administration (TSA) regulations compliant, visit https://www.tsa.gov/travel/security-screening/identification forrequire you to provide your full name as it appears on your travel documents, date alternate forms of acceptable ID.of birth, and gender at the time of booking for the purpose of watch-list screening. DENIAL OF ENTRYFailure to provide this information will result in you not being allowed to travel. Certain countries may deny entry to travelers with even a minor criminal record,For details, visit tsa.gov. Once your reservation is confirmed, the amendment and if not a U.S. citizen, entry back into the U.S. Check with the U.S. Embassy andand cancellation charges as explained in the Fair Trade Contract apply. For online the embassy or consulate of the country being visited to ensure you can travel asbookings at applevacations.com, full payment is required at time of booking and only planned. Apple Vacations does not accept responsibility if you are denied entry andmajor credit cards are accepted. When booking with an airline-sponsored credit cancellation penalties apply.card, benefits such as free baggage fees which may apply when booking with the CUSTOMSairline directly WILL NOT apply to your Apple Vacation. Bookings made 14 days or U.S. Customs currently imposes an $800 limit per person ($1600 for U.S. Virginless before departure incur a $10 per person late booking fee. Islands) on the value of goods you can bring into the country duty-free from mostITEMS NOT INCLUDED countries. This amount does vary depending on the particular country to which youPassport and visa fees, port/embarkation fees, laundry, telephone calls, other travel. Also, you are restricted from bringing certain types of goods (e.g. fresh fruits,items and services of a personal nature, and tips to airport baggage handlers are vegetables) back to the U.S. Ask your travel agent for the latest details and savenot included in the price of your vacation. Unless specified, alcohol, meals, and receipts for purchases made on vacation.excursions are also not included. In some instances, departure taxes or tourist card CREDIT CARDS AND TRAVELERS CHECKSfees are payable at the airport upon arrival or departure. Tourist Cards for the Visa, MasterCard and American Express cards are accepted in most destinations.Dominican Republic must be purchased at your resort airport upon arrival ($10 U.S Most local banks and hotels provide a currency exchange. Mexican law restricts theper person at time of printing). Airlines may charge additional fees including baggage, amount of U.S. cash that Mexican banks, hotels and retail businesses can accept.seat assignments and snacks/meals/drinks. Check with the airline for specifics. All The use of U.S. credit cards is unaffected by the restrictions on cash.prices above are subject to change. Airport/hotel transfers are not included in Turks HANDICAPPED SERVICES AND FACILITIES& Caicos. $29 Costa Rica departure tax payable at upon departure- U.S. dollars, Should you desire any special service or equipment to assist with a disability, pleasecolones, Visa or MasterCard are accepted. $28 Antigua departure tax payable at let us know in advance so we can advise the air carrier or resort (services vary byresort airport upon arrival-cash only, U.S. dollars. Transportation from the Cancun carrier and resort). Although we will do our best to assist you, Apple Vacations doesairport to the Puerto Juarez ferry terminal and back is included when traveling to Isla not guarantee the availability of wheelchairs at any airport. Wheelchair accessibleMujeres. Travelers must purchase their own ferry tickets (approx. $16-$18 round- rooms may be requested but cannot be guaranteed. Standards vary by propertytrip per person) and taxi to/from hotel (approx. $7-$12 round-trip per vehicle). and country, may not be consistent with the standards required by the AmericansTRAVELING WITH CHILDREN With Disabilities Act, and are not within the control of Apple Vacations.Some airlines do not charge for infants under two years of age, but the infant SPECIAL REQUESTSmust sit on an adult’s lap. Some airlines charge for infants or infant air-related Apple Vacations will provide the services and facilities of your vacation packagetaxes. Some countries charge infant departure taxes. If an infant reaches the as confirmed on your invoice. If you would prefer special arrangements such asage of two at any time during the vacation, federal law requires the purchase of adjoining rooms/room locations, bedding requests, specific assistance or speciala separate seat for any remaining portions of the flight. Mexican-born minors meals, we will pass on your request to the vendor on your behalf. However, sinceunder 18 years of age traveling alone or with someone other than a parent or these requests lie outside our contracts with our suppliers, we cannot guaranteelegal guardian, require special documentation to depart Mexico, even if the Minor special requests unless otherwise stated. Requests for special transportation/is a Dual Mexican Citizen. For details, contact the Mexican embassy or visit: transfers is also not guaranteed and subject to an additional charge.https://mx.usembassy.gov/implementation-of-mexican-regulations-regarding- SAFETY DEPOSIT BOXES, DINING DRESS CODES, LATE CHECK-OUTminor-travel. If your reservation includes children at a hotel not accepting children, Valuables and other personal items are your responsibility. Most hotels offer safetyyou will be denied check-in at resort and will be responsible for any additional costs. deposit boxes (fee may apply). We recommend depositing cash, passports, jewelryHotels may check passports to verify that children qualify for any discounted rate, and other valuables for security. Many resorts have dress code requirements forand any applicable added charges are your responsibility. Child ages apply at time dinner -check online or ask your travel agent. Standard hotel check-out is mid-day.of travel, not at time of booking. Restrictions apply to “Kids Stay, Play and Eat FREE” At the discretion of the hotel, a room MAY be made available for storing handprograms. Children must be accompanied by full-paying adults. At select hotels, a baggage or for changing prior to departure.single parent traveling with up to three children may not be charged the single CATALOG/WEBSITE ACCURACYsupplement. The hotels reserve the right to collect the single supplement in resort, We check and re-check prices and facts to ensure accuracy at the time of printing.or cancel any extra room upon arrival, if the promotional policy is not used in the Sometimes, however, you may find that prices have been changed or features wemanner for which it was intended. Restrictions apply. describe may become unavailable. Whenever possible, we will inform you or yourAIRPORT CHECK-IN/BAGGAGE ALLOWANCE travel agent about such changes. However, all prices and descriptions herein, as wellCheck-in begins three hours prior to departure at the airline ticket counter. Under as in our ads and website, are subject to change without notice. Some hotel roomno circumstances should you check in later than one hour prior to departure. images in this catalog and our website do not depict the standard room category.Late check-in WILL result in you not being allowed to travel. Anyone attempting Maps not to scale. Apple Vacations is not responsible for omissions or errors.to check-in excess baggage must arrive at the ticket counter a minimum of 3 hours CUSTOMER COMMENTS/LOST ITEMSprior to departure, or risk being denied boarding. Many airlines charge fees for Should you have a complaint while on vacation you must provide Apple Vacationschecked and/or carry-on bags. Please check with your travel agent, airline or visit with a reasonable opportunity to rectify the issue during your vacation by promptlyapplevacations.com/baggage. Carry-on luggage is limited to one bag per person and notifying our representative in resort who will make every effort to help. If the mattermust be small enough to fit beneath the seat in front of you. EXCESS/OVERSIZED cannot be settled on the spot, you must write to our Customer Care DepartmentBAGGAGE MAY BE DENIED AT CHECK-IN and if accepted additional charges within 28 days of the completion of your vacation at [email protected]. Lap children under age two do not receive a separate baggage allowance. com. The few complaints we receive are normally resolved by amicable settlement.Apple Vacations accepts no liability for loss or damage to luggage and recommends However, please understand that we cannot consider post-vacation submissionsa TSA approved lock. if you did not provide Apple Vacations with a reasonable opportunity to assist youWEDDINGS IN RESORT/HONEYMOON EXCEPTIONAL VALUES during your trip. We reserve the right to give any compensation in the form ofIf you plan to marry in destination, check with the local tourist office and consulate vacation certificates, cash or credit card credit. Apple Vacations will make inquiriesof the country in which you are getting married for legal documents that may be regarding lost items on your behalf. If located, you will be responsible for shippingrequired. Some honeymoon offers require you to supply a valid marriage certificate. charges. Email: [email protected] SCREENING, CARRY ON ITEMS Valid as of September 2017. Refer to applevacations.com for current information.Do not pack cash, medication, important documents, valuables or fragile itemsin your checked luggage. Homeland Security now requires that all electronics VIS1larger than a cell phone are subject to a secondary screening at select airports. If indisrepair (broken screen, etc.), these devices will not be allowed through security.Cases must be removed and placed in their own bin for (round-trip) screening.For more information visit: https://www.tsa.gov.

FAIR TRADE CONTRACTBy booking with Apple Vacations, LLC (“Apple Vacations”) and/or using the Apple booking. If you have purchased the AV-OK Total Vacation Security Plan, your cancellationVacations on-line booking site, you agree to the terms and conditions of this Fair Trade fee will be reimbursed in Apple Vacations’ travel certificates with the balance of the refundContract. For important travel information please read: “Things To Know Before You Go” made in the original form of payment. However, if you have purchased the “Cash Back”or applevacations.com/travel-tips which is part of this Contract. Any payment constitutes option, your entire refund due will be made in the original form of payment. The AV-OKacceptance of the terms in this contract. Group vacations, Ski/Mountain Vacations Plan payments are non-refundable and non-transferable. For complete details, refer to theand Cuba tours have special terms and conditions. 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If for anyTo reserve your vacation, provide the required booking information and pay the applicable reason we need to increase the price of your vacation after you have paid in full, exceptdeposit per person, including payment of the AV-OK Total Vacation Security Plan for those increases related to government-imposed taxes and fees, we will offer you the(if selected). Full payment by credit card is required at time of booking for all vacations option of cancellation without charge, provided that you advise us within 7 days of your receiptbooked directly on our website, www.applevacations.com. of notice of the price increase (or prior to your departure day if we notify you on less thanDeposit requirements: For vacation packages utilizing published airline tickets, full 7 days notice). Fees for changes that you make do not constitute an increase in the price ofpayment of the air portion of the package is required at the time of guarantee (credit an already purchased ticket or other travel component.cards only), which will be forfeited if the booking is cancelled. For vacation packages using 6. TRAVEL ON AIR CARRIERS INCLUDING PUBLIC CHARTER FLIGHTScontracted scheduled air, the minimum deposit is generally $200 per person, however, Apple Vacations has made arrangements for air transportation to your vacation destinationselect contracted airfares may have lower deposit requirements. For charter air travel or via regularly scheduled certificated air carriers or other air carriers who have duly filedland-only bookings, the required deposit is $125 per person. Apple Vacations reserves with and are authorized to operate air transportation and public charter transportation bythe right to issue scheduled airline tickets once the applicable deposit has been paid. The the U.S. Department of Transportation. Apple Vacations reserves the right to substitutebalance due must be paid at least 45 days before departure. For bookings within 45 days of alternate air carriers if necessary. All air travel is subject to the terms and conditions of thedeparture, full payment is due at time of booking. Bookings for travel December 24-27 will operating air carrier. When you fly to and from your destination the Conditions of Carriagerequire payment in full by October 15. For certain holiday departures, full payment is due apply, some of which limit or exclude liability. The Conditions of Carriage are available by60 days prior to departure. We reserve the right to treat the booking as cancelled by you requesting them in writing from the carrier or by request at the airport.if the balance due is not paid when due. Vacation prices are subject to a late booking fee of 7. LUGGAGE AND PERSONAL PROPERTY$10 per person if booked 14 days or less prior to departure. The baggage allowance and fees vary and are set by each air carrier. Information onApple Vacations’ prices include taxes and service fees applicable to the airfare, hotel carrier baggage policy and fees, liability for lost, misconnected and damaged baggage oraccommodations, and ground transportation components of your vacation package. At the other personal property can be obtained through your travel agent, by contacting the airtime of check-in, additional fuel, security, and baggage surcharge and fees may be charged carrier directly, or by requesting them at the airport. For air carrier baggage policies, visitby the airline, hotels or any other service provider. Questions about these charges should applevacations.com/baggage. For international travel to which the Montreal Conventionbe addressed to the airline, hotel or other service provider. Government entry and exit applies (including domestic portions of international travel), the airlines’ liability is limitedfees may also apply, depending on your destination. All air travel is subject to the terms and to 1,131 SDR (Special Drawing Rights) per customer for checked and unchecked baggage.conditions of the operating airline. Special Drawing Rights (SDR) is an international monetary fund unit of currency. SDR’s will2. HOW TO CANCEL OR REQUEST CHANGES be converted to U.S. dollars using the rate in effect on the mishandled baggage settlementYou must notify us immediately to cancel or make changes to your vacation package. If date. Exchange rates are available online at imf.org. These limits will apply unless an excessyou booked on-line, contact Apple Vacations’ Customer Service at 1-800-517-2000; valuation is declared at the time of check-in. All lost or damaged luggage must be reportedif you booked through a travel agency, all communications prior to departure, including to an airline representative at the destination airport by the passenger before you leavequestions about changes, cancellation, payments and refunds, must be via your travel the airport. Some airlines do not cover damage to soft-sided luggage. Checked baggageagent. Cancellation and change fees will apply. All changes are subject to availability and taken from the terminal building at the destination will be considered to have been receivedlimitations and restrictions of the airline, hotel, and ground transportation or other service in good condition and no claim for loss or damage will be accepted after baggage has beenprovider. Certain excursion operators only allow a refund if cancelled upon notice to them. removed from the terminal. The maximum liability of the ground transportation company inContact the excursion company for the applicable notice provision and to arrange a refund. resort for lost or damaged property is $400. Loss or damage must be reported immediately.3. CANCELLATIONS, CHANGE FEES & REFUNDS Apple Vacations does not accept liability for client luggage or personal property.Your right to any refunds if you change your plans is limited. Cancellations and changes 8. FLIGHT INFORMATIONto any booking are subject to both Apple Vacations’ fees and fees imposed by airlines, Whether you book online, directly with us or through a travel agent, flight informationhotels and excursion companies. Most airfares and hotel reservations are non-refundable will appear on the booking confirmation issued when you make your deposit, and on yourand non-transferable, and you may be charged 100% cancellation/change penalties. flight tickets or other electronic travel documents issued when payment is made in full. AllPassengers who do not travel are subject to 100% cancellation penalties. flight times are subject to change. It is your responsibility to reconfirm your flight timesIf you cancel your vacation or change your departure date, flight, duration, class of service, prior to departing for the airport. If you fail to check in for your flight at the required time,name, departure city, or destination, the charges shown below become payable by you. you may be denied boarding and may not be eligible for a refund. Apple Vacations assumesSignificant additional penalties (i.e. non-refundable airline tickets and fees, non-refundable no responsibility for any passengers making independent connections to flights bookedor non-transferable hotel promotions) may apply. through Apple Vacations. Pre-assigned seat selection is at the discretion of the air carrier and may require payment of an additional fee. CANCELLATION AND CHANGE PENALTIES 9. HAZARDOUS MATERIALS RESTRICTIONS AND INSECTICIDE NOTICE Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage Charge per person ($) or as a % of the vacation price (including taxes and fuel surcharges) or on your person. A violation can result in 5 years imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed Notice received by Apple Vacations Charter Cancel Charter Booking gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive in advance of departure Penalties Changes* materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio- 45 days or more $45 $45 pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of 44-31 days $125 $75 medicinal and toilet articles carried in your luggage and certain smoking materials carried 30-8 days 100% $250 on your person. Special restrictions and limitations for transporting Hazardous Materials 7-0 days 100% $500 and specifically Lithium Ion batteries, refer to faa.gov/go/packsafe for more information. *These fees apply to changes to the departure date, flight, duration, In the event a carry-on bag cannot be accommodated in the passenger cabin and has to class of service, departure city and destination. be placed below in a cargo bin for any reason, any electronic device or spare Lithium-ion or any other type of battery permitted in carry-on baggage MUST be removed from the LAND ONLY AND SCHEDULED AIR PACKAGES carry-on bag and remain in the possession of the passenger in the passenger cabin. Pre-departure: both the cancel and booking change fees are $45 per person For further information contact your airline representative. Apple fee plus applicable hotel and airline penalties. Some air carriers and hotels Some countries require insecticide spraying of aircraft prior to a flight or while you are on the aircraft. Visit http://airconsumer.dot.gov/spray.htm for more information. do not allow name changes. 10. APPLE VACATIONS AND OTHER SERVICE PROVIDER RESPONSIBILITY Scheduled air change/cancellation fees may be up to 100% of the fare. Apple Vacations makes arrangements with third party suppliers as independent contractors for the various components that comprise your Apple Vacations package, including all air NAME CHANGES AND CORRECTIONS, AND HOTEL CHANGES or ground transportation (including airlines, rental car companies, bus, hotel lodgings, Charter name change fees/corrections: $25 per person Apple fee. excursion services and other services). We have taken all reasonable steps to ensure that proper arrangements have been made for your vacation. However, Apple Vacations is not Hotel changes: $45 Apple fee plus applicable hotel penalties. an agent of these independent travel providers and we expressly disclaim any liability for Land only and scheduled air name change fees/corrections and hotel changes - their actions or omissions. Apple Vacations is not responsible under any circumstances for any injury or damages you $45 per person Apple fee plus applicable hotel and airline penalties. may suffer, in connection with air or ground transportation, hotel accommodations, or other Note: some airlines & hotels do not allow name changes. travel or excursion services arranged by Apple Vacations. Furthermore, Apple Vacations does not control and cannot be responsible for bodily injury, property damage or other loss You must notify us immediately of any changes or cancellations. If you booked or damage caused by factors beyond its control, including but not limited to: air turbulence, through a travel agency, all communications pre-departure must be via your failure related to the public internet, telephone or other communication lines, disease, travel agent. If you provide a substitute participant on a vacation, cancellation your failure to obtain valid travel documents or to follow travel instructions. Neither Apple Vacations nor these third party suppliers, or their respective subagents, shall be held liable charges will be waived, but change fees apply; restrictions may apply. for loss or damage to property or injury of person arising out of events of force majeure, including but not limited to strikes, war, acts of terrorism, extreme weather, flight delaysIf the number of individuals occupying a room changes due to a cancellation or booking or turbulence, quarantine, sickness, government restrictions or regulations, or any otherchange, the remaining traveler(s) will be responsible for any additional costs incurred as a cause beyond the reasonable control of such parties.result of a change in the per person occupancy rate. If all travelers change, it is considered By booking with Apple Vacations and/or using the Apple Vacations online booking sitea new booking and cancellation fees will apply. (applevacations.com), you waive any claim against Apple Vacations, its affiliated and subsidiary4. AV-OK TOTAL SECURITY PLAN companies, and their respective officers, directors, employees, contractors, and agents, forApple Vacations offers the AV-OK Total Vacation Security Plan, which includes aPre-Departure Cancellation/Change Waiver and Best Price Guarantee (Part A) andPost-Departure Travel Insurance (Part B). To cover your cancellation and change fees,you may purchase the AV-OK Total Vacation Security Plan within 7 days of your initialbooking (except for group passengers who are subject to the terms under their groupcontract). For bookings within 14 days of departure, AV-OK must be purchased at time ofVIS2

applevacations.com FAIR TRADE CONTRACTany loss of or damage to property or injury to any person caused by reason of (i) any defect, 2. LOST SCHEDULED AIRLINE TICKETS & REFUNDSnegligence, or other wrongful act or omission or any failure of performance of any kind by any Refunds (if applicable) for scheduled air programs will only be issued upon the return ofairline, hotel, ground transportation, or other travel provider, (ii) any claim for inconvenience, the unused ticket. If you should lose your scheduled airline ticket, you will have to purchaseloss of enjoyment, mental distress or other similar claim, (iii) any delayed departure, missed a new ticket at your own expense and upon your return home, contact your travel agent orconnection, substitute accommodation, termination of service or change in fares or rates, and Apple Vacations to begin refund procedures by completing a “Lost Ticket Application” (fees(iv) overbooking, flight cancellation, lost or misconnected baggage, or any claim arising of the air may apply). Any refunds made by the airline will be based on the value of the original tickettransportation portion of any vacation package. Under no circumstances will Apple Vacations less any airline processing fees. In most cases, the replacement ticket will be more expensive.be liable for any special, incidental or consequential damages arising from the provision of our SPECIAL TERMS AND CONDITIONS SPECIFIC TO PUBLIC CHARTERStravel services or vacation packages. Certain exclusions may not apply in some jurisdictions. These special terms and conditions apply to those travel packages where Apple Vacations11. GOVERNING LAW AND DISPUTE RESOLUTION arranges for charter air transportation provided by one or more air carriers.This Fair Trade Contract shall be governed by the laws of the Commonwealth of Pennsylvania. All public charter flights on Alaska Airlines PC 16-102, B737-800, 159 seats/PC 17-082,If you find you have a claim or dispute with any of the travel or excursion providers, we will B737-800, 159 seats; Allegiant Air PC 16-075, A319, 156 seats/PC 16-115, A319,provide you with as much assistance as reasonably possible to assist you in resolving the 156 seats/PC 17-083, A319, 156 seats; Icelandair PC 17-076, B757-200, 183 seats;dispute. Apple Vacations does not control and cannot be responsible for such factors as Miami Air, PC 17-110, B737-800, 180 seats; Swift Air PC 17-075, B737-800, 174 orweather, government actions, terrorism, mechanical breakdowns, your physical, medical or 189 seats/ PC 17-103, B737-400, 150 seats or B737-300, 148 seats; Viva Aerobusmental disabilities, your failure to obtain valid travel documents, your failure to follow travel PC 17-104, A320, 180 seats/PC 17-102, A320, 180 seats; Volaris PC 17-135, A319,instructions, or for denied entry at destination or re-entry into the U.S. 144 seats; XTRA Airways PC 16-103, B737-800, 168 seats are operated byShould a dispute or controversy arise concerning the terms and conditions of this Fair Trade Apple Vacations, LLC. Apple Vacations reserves the right to substitute alternate air carriersContract or involving a loss, injury or damage during or relating to your trip, the parties’ if necessary. All air travel is subject to the terms and conditions of the operating air carrier.remedies shall be limited to dispute resolution through binding arbitration in Delaware This information is current as of August 2017. For a current listing of our public charterCounty, Pennsylvania and shall be governed by the Uniform Arbitration Act of Pennsylvania. filings, see applevacations.com/PCfilings, or ask your travel agent. Apple Vacations, as theEach party shall appoint an arbitrator. The arbitrators shall appoint a neutral arbitrator. The Charter Operator, is the principal. Apple Vacations is not responsible, unless negligent, fordecision of the arbitration panel shall be final and binding on the parties. Each party shall be the personal injury or property damage caused by any direct air carrier, hotel or other supplierresponsible for their own costs with the costs of the neutral arbitrator to be divided evenly of services in connection with the charter.between the parties. If any term or provision of this Fair Trade Contract is held invalid or 1. CANCELLATION OR MAJOR CHANGE BY APPLE VACATIONSotherwise unenforceable, the enforceability of the remaining terms or provisions will not If Apple Vacations makes a “major change” or cancels the tour or travel package 10 daysbe impaired thereby. or more before the departure date, we will notify you or your travel agent in writing12. TRAVEL PROVIDER CHANGES AND CANCELLATIONS & REFUNDS within 7 days of becoming aware of the change or need to cancel. Apple Vacations mayAll prices and features described in Apple Vacations’ promotional materials and website are not cancel a charter less than 10 days before the scheduled departure date, except forsubject to change without notice. Some hotel room photographs may not depict the standard circumstances that make it physically impossible to perform the charter trip. Underroom category. Any refunds will be made as soon as possible in the original form of payment. these circumstances, we will notify you as soon as possible. Our only liability will beNo refunds will be made for any services provided in the vacation package or itinerary that to return all monies paid or provide a refund in the form of an Apple Vacations credit.you do not use. Passengers who do not travel are subject to 100% cancellation penalties. For International Flights only: Additional restrictions may be imposed on the flights by theSpecial features offered by hotels are subject to change at the hotel’s discretion. In the foreign governments involved, and if landing rights are denied by a foreign government,unlikely event that a pre-departure change of hotel, departure or return date, departure city the flight will be cancelled and you with receive a full refund. In accordance with federalor destination becomes necessary, we endeavor to find comparable accommodations and will regulations, a “major change” constitutes any of the following: a change in the departure ornotify you as soon as possible. If our alternate arrangements are unacceptable to you, you return date which Apple Vacations knows of more than 2 days before the scheduled flightmay cancel without charge provided that you notify us within 7 days of your receipt of notice date, unless the change results from a flight delay; any charter flight delay of more thanof the change (or prior to departure date if we notify less than seven days prior to departure). 48 hours; a change in the origin or destination city for any flight leg, unless the change only13. INTERNATIONAL TRAVEL AND DENIAL OF ENTRY affects the order in which cities in a tour package are visited; a substitution of any hotel;Passengers traveling to any international destination must have a valid passport and, for or a price increase occurring 10 or more days prior to departure and resulting in annon-U.S. citizens, valid entry documents (See “Things To Know Before You Go” or aggregate price increase of more than 10%.applevacations.com/travel-tips). Apple Vacations is not responsible for any passenger who 2. YOUR RIGHT TO CANCEL IN THE EVENT OF A MAJOR CHANGEis unable to travel as a result of their failure to have the required travel documents, or is If Apple Vacations makes a “major change” before the departure date, you have thedenied entry into any country or re-entry back into the U.S. option to cancel and receive a full refund by providing Apple Vacations with written14. TRAVEL RESTRICTIONS notice of cancellation within 7 days of receiving our notice of the “major change”. If AppleApple Vacations will not allow travel to unaccompanied minors under 18 years of age, Vacations makes a “major change” after the departure date, you have the option to rejectand some hotels require that the adult companion be at least 21 years of age. Some age the substituted hotel, changed date, origin, or destination of a flight leg and receive arestrictions may apply for car rentals and on cruises. Infants under 2 years may be free of refund of that portion of the tour package not provided; in this case you will receivecharge, provided parents make arrangements directly with the hotels for incidentals such a refund within 14 days of the return date for the tour package.as food, crib, etc. Disabled travelers must be accompanied by an able-bodied traveler who 3. SECURITY AND DEPOSITSshall be responsible for ensuring the disabled traveler’s participation in the excursion. Apple Vacations has surety trust agreements with WSFS Bank, 724 W. Lancaster Ave.,Most travel and excursion services, hotels and visiting sites outside the United States are Wayne, PA 19087 for payment of any charter air package refunds as defined bynot, nor are they required by law, to be handicapped accessible, and may not be equipped the agreements. Under these agreements, unless you file a claim with Apple Vacationswith wheelchair ramps or other adaptive devices or equipment. Apple Vacations and its (or with the bank) within 60 days after termination of your vacation, both parties shallsuppliers cannot be held responsible if ramps or other adaptive devices are not available. be deemed released from all liability to you. Termination means the date of arrivalWe reserve the right to accept or reject any person as a excursion participant and to (or in case of a cancelled charter, the intended date or arrival) of the return flight.expel from the excursion any participant(s) whose conduct impairs the safety or security Make all checks payable to Shelby Financial Corporation fbo Apple Vacations.of the group to whose behavior is deemed incompatible with the interest of the group. These public charter flights are operated by APPLE VACATIONS, LLC, 7 Campus Blvd.,Any expenses incurred to remove or return such person to the departure city will be Newtown Square, PA 19073 as principal and tour operator.charged to the expelled participant(s). © Copyright, 2017 Apple Vacations CST#2091950-40SPECIAL TERMS AND CONDITIONS APPLICABLE TO APPLE VACATIONS WITH If you booked a Charter Flight, you have the right to receive a full refund if you paid bySCHEDULED AIR TRANSPORTATION OR LAND ONLY PACKAGES credit card until you agree to the terms and conditions of this Fair Trade Contract. You1. CHANGES BY AIRLINES may also have other rights and remedies under applicable law. THE INFORMATION INIf a scheduled airline initiates a schedule change which results in a fare increase, the THIS BROCHURE IS CURRENT AS OF THE DATE OF PRINTING (8/17) AND MAY BEpassenger is responsible for the price increase regardless of whether it occurs before or after DIFFERENT ON YOUR BOOKING OR TRAVEL DATES. VISIT APPLEVACATIONS.COM/the vacation price has been paid in full. All prices are subject to change if not paid in full due to FTC FOR THE MOST CURRENT INFORMATION.fuel surcharge increases, government taxes and fees increases or unforeseen circumstances.You will be notified immediately upon discovery of an increase and will have the option ofpaying the difference or canceling with full refund. You may incur additional airline baggageand optional fees (food, excess baggage, etc.), charged by the airline at check in. CHARTER OPERATOR - PARTICIPANT AGREEMENTIn accordance with Department of Transportation (D.O.T.) regulations, this booking form must be signed and sent with payment at time of booking for passengers travelingon charter air (Exclusive Vacation Flights). TRAVEL AGENT: YOU MUST SUBMIT THIS ENTIRE DOCUMENT and give copy to client.Please mail to: Apple Vacations, ATTN: Customer Care, 7 Campus Blvd., Newtown Square, PA 19073. Or, email to: [email protected] (we) have read and I agree to the above terms and conditions forming this Fair Trade Contract/Charter Operator-Participant Agreement. o Agreed_______________________________ _________________________________________________________________________ ___________________________________________________________Booking Number First Name Last Name__________________________________________________________________________________________________________________ (_____)_____________________________________________________Street, City, State, Zip Telephone NumberDeparture Date: ______________________________________ Return Date: ______________________________ Duration (# of nights): __________________________________Departure Airport: ___________________________________ Destination: _______________________________ Hotel/Tour Name: ______________________________________Cost of trip: $_________________________________________ oPayment covers: Deposit $__________ o Full Payment $______________Signature: ___________________________________________________________________________ Date: ____________________________ VIS3

AV-OK TOTAL VACATION SECURITY PLANFrom only $3999! TRAVEL CERTIFICATE PROGRAMS 4 Nts or Less 5 Nts or More Best Price Guarantee in Plan! Land Only $3999 $6999 Air Only/Charter & Scheduled Air Packages $7499 $10499 Choice of cash back or Children 12 years or under (all program types) $1999 $3999 travel certificates! CASH BACK (in original form of payment) – Still only +$30 to all rates above. Plan available for all Group bookings! Higher premiums apply for holiday departures–visit applevacations.com/avokTo review full plan details online, go to tripmate.com/wpN430 prior to your purchase. The AV-OK Total Vacation Security Plan must bepurchased within 7 days of your initial booking (except for group passengers who are subject to unique contracts*). For bookings createdwithin 14 days of departure, the AV-OK Total Vacation Security Plan must be purchased at time of booking. The AV-OK Total VacationSecurity Plan includes Pre-Departure Cancellation/Change Waiver & Best Price Guarantee, and Post-Departure Travel Protection.PART A – APPLE VACATIONS’ PRE-DEPARTURE CANCELLATION/CHANGE WAIVER & BEST PRICE GUARANTEEAPPLE VACATIONS’ PRE-DEPARTURE CANCELLATION/CHANGE WAIVER — This waiver pertains to all vacation types: land only, charter, and scheduledair vacations including non-refundable scheduled airfares and airline penalties. This non-refundable plan allows you to cancel or change your vacation upuntil the flight check-in is closed (approximately one hour prior to scheduled departure time), except for passengers who do not arrive at the airport or gate,or who arrive too late to travel, or who fail to have the required valid passport and/or travel documents, or who are denied boarding. For last minute cancels,call 1-866-860-AVOK no later than one hour prior to your scheduled departure.Travel Certificate Programs: When a cancellation is made during a penalty period, your cancellation penalty will be refunded in Apple Vacations’ travel certificates(redeemable through the original booking agency), with the balance of the refund made in the original form of payment less the non-refundable AV-OK plan payment.Apple Vacations travel certificates may be used like cash when purchasing an Apple Vacation, are valid for one year, are non-refundable and non-transferable(issued only in the name of the passenger who cancelled) and may not be redeemed for cash.“Cash Back” Programs: The entire refund (less the non-refundable AV-OK plan payment) will be in the original form of payment if you purchased the “cash back”option at the time of booking for an additional $30 per person.Changes: AV-OK coverage is non-transferable and must be repurchased (reactivated) if coverage is desired for the amended booking. A reactivation fee of $25 forcharter/land only bookings and $45 for scheduled air bookings applies for all departure date, duration, hotel, departure city, destination and (scheduled air) classof service changes. A $10 reactivation fee applies for children 12 and under (all booking types). Higher reactivation fees apply to holiday departures. Changesfrom charter to scheduled air or between scheduled air carriers, as well as name changes, require cancellation of the booking and full repurchase of the AV-OK ifcoverage is desired on the new booking. If the number of individuals occupying a room changes, the remaining travelers will be responsible for any additional costsincurred as a result of a change in the per person occupancy rate.APPLE VACATIONS’ BEST PRICE GUARANTEE — You can claim the savings prior to departure if Apple Vacations advertises a discount on the exact samevacation that you have booked and all components are still available-same date, duration of stay, hotel, room category and flight (same scheduled airfare class,or any charter airfare class). This does not apply to Air Only, Fly/Drive, Square Deals, special packages, booking date-restricted sales and hotels with a “closed”booking status. Many added values offered by hotels are booking date-restricted and are not covered by the Best Price Guarantee.PART B – POST-DEPARTURE TRAVEL PROTECTION PLANPOST-DEPARTURE TRAVEL PROTECTION PLAN — Trip Interruption, Travel Delay, Medical, Baggage and more! This travel protection plan protects your vacationinvestment, your belongings, and most importantly, you. Plan payments are non-refundable and non-transferable. Review full plan details online at tripmate.com/wpN430. Trip Interruption - If you must interrupt your Trip after departure due to a covered Plan Cost is received within 7 days of your initial deposit/ payment for your Injury, Sickness, or death - your own or that of a Traveling Companion or a Family Trip, the booking for the Trip is your first and only booking for this travel period Member or for Other Covered Reasons, as defined, you will be reimbursed for and destination, and you are not disabled from travel at the time you make your the unused, non-refundable land or water arrangements and the additional payment for this Plan), suicide, normal pregnancy, war or any act of war. transportation charges paid to return home or to rejoin your Trip (limited to the cost of one-way airfare using the same class of fare as the original ticket). Coverage is Please Note: Part A – The Pre-Departure Cancellation & Change Waiver limited to the value of your original Apple Vacations package price. and Best Price Guarantee are provided by Apple Vacations and are not Trip Delay - Provides reimbursement up to $100 per day (maximum $500) insurance benefits. Part B – The Post Departure Travel Insurance Benefits for reasonable accommodation, meals and local transportation expenses if you are administered by: Trip Mate, Inc.*, (*in CA & UT, dba Trip Mate Insurance are delayed for 12 hours or more due to a covered reason such as common Agency) 9225 Ward Parkway, Suite 200, Kansas City, MO, 64114, carrier delay; quarantine; loss of passport, travel documents or money; natural 1-866-389-5378. Non–Insurance Services are not insurance benefits. One disaster; or a documented weather condition preventing you from getting to Call 24-Hour Assistance Services are provided by: One Call Worldwide the point of departure. Travel Services Network, Inc. and Global Xpi Medical Records Services are Medical Expense/Emergency Assistance - Provides reimbursement up to provided by Trip Mate. Benefits on this page are described on a general $25,000 for reasonable and customary medical expenses incurred during basis only. There are certain restrictions, exclusions and limitations that the Trip for a covered sickness or injury which occurs while on your Trip; for apply to all insurance coverages and services. This advertisement does not emergency dental treatment received during your Trip not to exceed $750; constitute or form any part of the Plan Description or any other contract of up to $50,000 for the cost of emergency transport to the nearest hospital or any kind. Plan benefits, limits, and provisions may vary by state jurisdiction. medical facility, including escort expense (both, if deemed necessary by the To review full plan details online, go to: www.tripmate.com/wpN430. attending Legally Qualified Physician), for a covered Injury or Sickness which occurs while on your Trip; or the cost of homeward carriage if deceased. PRE & POST DEPARTURE CLAIM PROCEDURES Accidental Death & Dismemberment - Up to $10,000. These benefits are paid if loss occurs within 180 days of a covered Injury which occurs while on your trip. To make a change to your existing booking, to “claim the savings” per Apple’s Baggage and Personal Effects - Up to $1,000. Coverage for direct physical loss Best Price Guarantee or to cancel your vacation prior to departure, contact or damage to your Baggage, passports, or visas while on your Trip. There is a your travel agent (if applicable) who will notify Apple Vacations, or call Apple per article limit of $300. There is a combined maximum limit of $600 total for Vacations at 1-800-365-2775. For all post-departure travel insurance the following: jewelry; watches; articles consisting in whole or in part of silver, claims excluding ski/mountain vacations contact Trip Mate, Inc. (In CA dba gold or platinum; furs; articles trimmed with or made mostly of fur; sporting Trip Mate Insurance Agency) at 1-866-389-5378 or report your claim equipment, Ski Equipment, personal computers, radios, cameras, camcorders on-line at tripmate.com. The Post Departure Travel Protection Plan also includes and their accessories and related equipment and other electronic items. the One Call Worldwide Travel Service Network, which provides you with If, while on your Trip, your Baggage is delayed for more than 24 hours, the medical consultation and monitoring, medical evacuation, prescription assistance, plan will pay up to $100 for the purchase of necessary additional clothing and emergency messaging services to family or friends, travel document and ticket personal articles. For complete details, visit tripmate.com/wpN430. replacement, 24-hour legal assistance, and much more. For the One Call Worldwide Access Your Medical Records Online - With our exclusive Global Xpi Service, Travel Service Network, call 1-800-555-9095 within the U.S. and Canada, and you can assure that your most important medical records are available to 1-603-894-4710 outside of the USA and Canada. Your Plan # is N430. you or any Physician chosen by you, anytime, anywhere in the world, quickly, wherever internet access is available. Register at your convenience at www. ADDITIONAL NOTES globalxpi.com or call toll-free 1-800-379-9887. It’s included during the Trip for which you purchased the Travel Protection Plan! Program Code: N430. *Groups are subject to unique contracts covering the terms and conditions For complete details of your state-specific post-departure Travel applicable to each group’s travel arrangements - reference should be made to Protection Plan, including conditions, exclusions and limitations, please visit those contracts to determine the applicable cancellation penalties. Groups of 5 www.tripmate.com/wpN430. If you do not have access to the Internet, please rooms or more: Some exclusions may apply for cancellations on group bookings. ask your travel agent to provide you with a copy. For example, coverage does Contact your travel agent or our Groups Department at 1-800-315-7871. not apply to: any sickness or condition of you, a Traveling Companion, Family The AV-OK Total Vacation Security Plan does not apply to the Ski/Mountain Member or Business Partner traveling with you that existed during the 60 days product line, which is operated by Ski.com, an independent vacation wholesaler prior to the effective date of the coverages (this exclusion is waived if your selected by Apple Vacations to provide you with the vacation services youVIS4 purchase. For ski/mountain insurance visit: ski.applevacations.com/terms. This information is valid as of August 2017 and may be different on your booking or travel dates. Refer to applevacations.com/avok for the most current information.

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