Caribbean eBrochure_2016

A13

A14

One resort. Endless possibilities. The casual atmosphere. The thoughtful touches. The attentive service. Grand Cayman’s all beachfront, all suites and all-inclusive options on 1600 ft of glorious white sand stretching out before you. Escape today. A15

WE’VE PUT PARADISE WITHIN EVERYONE’S REACH. Whatever your budget, there’s a Paradise Island resort or hotel priced to make your dream vacation an adventure never to be forgotten. Comfort Suites Paradise Island Warwick Paradise Island A16

THINGS TO KNOW BEFORE YOU GO VIS1 HEALTH AND SAFETY TIPS FOR TRAVELERS REQUIRED ENTRY/RE-ENTRY DOCUMENTATION continued As you are about to embark on a foreign vacation, there are certain things of which you A passport valid for a minimum of 3 months past the date of arrival is required for U.S. need to be aware. Apple Vacations strongly recommends that you visit the portion of United citizens traveling to St. Lucia. Requirements may change, so check with the consulate of States Department of States’ website: www.travel.state.gov, which deals with foreign travel. the country to which you are traveling. For details on how to obtain a passport, contact your Specifically, you should read tips on foreign travel and travel warnings for the country or local courthouse or post office. For information on obtaining expedited passports visit www. countries you plan to visit. Although foreign travel is exciting and rewarding, you must keep abriggs.com/applevac. If you are not a U.S. citizen, contact the embassy of the country to in mind that you are not traveling in the United States and extra caution is required to make which you are traveling to determine required entry documents. We regret that we cannot your trip happy and successful. Just a few of the issues you need to be aware of are: medical accept unaccompanied minors under 18 for any travel. Failure to comply with the above standards and training of emergency responders and resort medical facilities vary greatly. requirements will result in you not being allowed to travel. If you have medical issues or concerns about medical services, we urge you to contact the DENIAL OF ENTRY particular property, as health care abroad may not be the same as you might expect at home. Certain countries may deny entry to travelers with even a minor criminal record, and if not a Sports and aquatic equipment, especially scuba gear, may not meet U.S. safety standards and U.S. citizen, entry back into the United States. Check with the U.S. Embassy and the embassy many resort pools and beaches may lack lifeguards. Balcony railing heights are lower than the or consulate of the country being visited to ensure you can travel as planned. mandated heights in the United States, and also may be lower in other countries. Low balcony INDEPENDENT SUPPLIERS railings create a risk of falls, which may result in serious injury or death. Bottled drinking water Apple Vacations contracts with airlines, hotels and other independent suppliers to provide is recommended. In tropical climates, we strongly recommend the use of insect repellent, you with the services you purchase. We do not accept and expressly disclaim responsibility especially during rainy season. for the acts or omissions of these independent suppliers. RESERVATIONS/PAYMENT/LATE BOOKINGS MINORS TRAVELING TO MEXICO For availability and confirmation of your chosen vacation package, see your travel agent, visit Mexican law requires that any Mexican citizens or foreign citizens who are permanent us at applevacations.com or call 1-800-517-2000. Transportation Security Administration residents of Mexico under age 18 traveling to/from Mexico must carry a notarized letter (TSA) regulations require you to provide your full name, date of birth, and gender at the giving permission from any parent or guardian not traveling with the child to or from Mexico. time of booking for the purpose of watch-list screening. Failure to provide this information This permission must include the name of the parent, the name of the child, the name of will result in you not being allowed to travel. For details, visit www.tsa.gov. Once your anyone traveling with the child, and the notarized signature(s) of the absent parent(s). The reservation is confirmed with Apple, the amendment and cancellation charges as explained State Department recommends that the permission should include travel dates, destinations, in the Fair Trade Contract will apply. Full payment is required at time of booking for bookings airlines and a brief summary of the circumstances surrounding the travel. The child must be made directly on our website, applevacations.com and credit cards are the only acceptable carrying the original letter (not a facsimile or scanned copy) as well as proof of the parent/ form of payment. child relationship (usually a birth certificate or court document) and an original custody Note: If your reservation includes children at a hotel not accepting children, you will be decree, if applicable. Travelers should contact the Mexican Embassy or the nearest Mexican denied check-in at resort. You will be responsible for any additional costs. We advise you to consulate with any questions about these requirements and recommendations. book early for best choice and value. Late bookings will incur a late booking fee of $10 per CUSTOMS person on all reservations made 14 days or less before departure to cover additional costs U.S. Customs currently imposes an $800 limit per person ($1600 for U.S. Virgin Islands) on for faxing, updating and confirming your accommodations. the value of goods you can bring into the country duty-free from most countries. This amount SPECIAL REQUESTS does vary depending on the particular country to which you travel. Also, you are restricted Apple Vacations will provide the services and facilities of your vacation package as described from bringing certain types of goods (e.g. fresh fruits, vegetables) back to the U.S. Ask your in our catalog and confirmed on your invoice. If you would prefer special arrangements other travel agent for the latest details and save receipts for purchases made on vacation. than those described, such as adjoining rooms, specific assistance needed or special meals, NIGHTS IN YOUR HOTEL we will be glad to pass on your special request to the appropriate vendor on your behalf. The “Nights in Hotel” listed on your confirmation/travel voucher indicates the number of However, since these requests lie outside our contracts with our suppliers, Apple Vacations nights that your room has been reserved for you. If your return flight departs late evening, it cannot guarantee special requests unless otherwise stated. is normal for your hotel to require that you check out of your room at midday. In these cases, ITEMS NOT INCLUDED a room MAY be made available for storing hand baggage and for changing prior to departure. Passport and visa fees, port and embarkation fees, laundry, telephone calls, other items and However, this is at the discretion of the hotel. services of a personal nature, and tips to airport baggage handlers are not included in the CREDIT CARDS AND TRAVELERS CHECKS price of your vacation. Unless specified, wines, liquors, meals, sightseeing and excursions Visa, MasterCard and American Express cards are accepted in most destinations. Most local are also not included in the price of your vacation. In some instances, departure taxes or banks and hotels provide a currency exchange. Please be aware that Mexico has passed a tourist card fees are payable at the airport upon arrival or departure. Tourist Cards for the law restricting the amount of US cash that Mexican banks, hotels and retail businesses can Dominican Republic must be purchased at your resort airport upon arrival. Airport/hotel accept. The use of US credit cards is unaffected by the restrictions on cash. transfers are not included in Turks & Caicos. Airlines may charge additional fees such as seat VALUABLES AND PERSONAL ITEMS assignment or meal fees. Check with the airline for specifics. VALUABLES AND OTHER PERSONAL ITEMS ARE YOUR RESPONSIBILITY. Most hotels TRAVELING WITH CHILDREN offer safety deposit box facilities (fee may apply). You may want to deposit cash, traveler’s Infants under two years of age may fly and stay free, but must sit on an adult’s lap and do checks, passports, jewelry and other valuables for security. Do not pack cash, medication, not receive a separate baggage allowance. If an infant reaches the age of two any time during jewelry, cameras, film, important documents or fragile items in your checked luggage. the vacation, federal law requires the purchase of a separate seat for any remaining portions DINING DRESS CODE of the flight. Some scheduled airlines may charge for infants, including air-related taxes, and Although casual dress is the standard by day, many resorts have dress code requirements some countries charge infant departure taxes. Any such charges by independent suppliers for dinner. Before you pack, be sure to check with your travel agent or visit our website for or governments are the responsibility of the client. Restrictions may apply to “Kids Stay, detailed dress code information for your hotel. Play and Eat FREE” programs and most hotels require that children must be accompanied GETTING MARRIED AND HONEYMOONING IN RESORT by full-paying adults and pay airfare. Policies vary by individual hotels. Hotels may check the If you plan to get married in destination, be sure to check with the local tourist office and passports of children at check-in to verify they qualify for any discounted child room rate. At consulate of the country in which you are getting married for legal documents that may be select hotels, a single parent traveling with up to two or three children (varies by hotel) is not required. Honeymoon Value Plus offers require you to supply a valid marriage certificate. charged the single supplement. The hotels reserve the right to collect the single supplement HANDICAPPED SERVICES AND FACILITIES in resort, or cancel any extra room upon arrival, if the promotional policy is not used in the Should you desire any special service or equipment to assist with a disability, please let us manner for which it was intended. Restrictions apply. know in advance so we can advise the air carrier or resort (services vary by carrier and resort). AIRPORT CHECK-IN/BAGGAGE ALLOWANCE Althoughwewilldoourbesttoassistyou,AppleVacations doesnotguaranteetheavailability Check in begins three hours prior to departure at the airline ticket counter. Under no of wheelchairs at any airport. Wheelchair accessible rooms may be requested but cannot be circumstances should you check in later than one hour prior to departure. Late check-in WILL guaranteed. Standards may vary from property to property and country to country and may result in you not being allowed to travel. Many airlines are charging fees for checked and/or notbe consistentwith the standards requiredby the Americans With Disabilities Act and are carry-on bags and have different baggage allowances and fees. Please check with your airline not within the control of Apple Vacations. for specifics. Carry-on luggage is limited to one bag per person and must be small enough CATALOG/WEBSITE ACCURACY to fit beneath the seat in front of you; some airlines have a carry-on bag fee. PLEASE BE We check and re-check prices and facts about the vacations we offer to ensure accuracy at ADVISED THAT EXCESS/OVERSIZED BAGGAGE MAY BE DENIED AT CHECK-IN and the time of printing. Sometimes, however, you may find that prices have been changed or if accepted, there will be additional charges. Anyone attempting to check-in excess baggage features we describe may become unavailable. Whenever possible, we will inform you or your should arrive at the ticket counter a minimum of 3 hours prior to departure, or risk being travel agent about such changes. However, all prices and descriptions herein, as well as in Apple denied boarding. Lap children under age two do not receive a separate baggage allowance. Vacations print advertisements and our website, are subject to change without notice. Some Apple Vacations accepts no liability for loss or damage to luggage. We recommend that you hotel room photographs in this catalog and our website do not depict the standard room use a TSA approved lock to secure your luggage. For details on baggage insurance, see your category. Maps are not to scale. Apple Vacations is not responsible for omissions or errors. travel agent. CUSTOMER COMMENTS Should you have a complaint while on vacation you must provide Apple Vacations with a INSECTICIDE NOTICE reasonable opportunity to rectify the issue during your vacation by promptly notifying our Some countries require insecticide spraying of aircraft prior to a flight or while you are on representative in resort who will make every effort to help you. If the matter cannot be the aircraft. Federal law requires that we refer you to http://airconsumer.dot.gov/spray.htm settled on the spot, you must write to our Customer Care Department within 28 days of for more information. the completion of your vacation at [email protected]. The few complaints REQUIRED ENTRY/RE-ENTRY DOCUMENTATION we receive are normally resolved by amicable settlement. However, please understand that Requirements as outlined below may change, so see your travel agent or contact the we cannot consider post-vacation submissions if you did not provide Apple Vacations with consulate for the country to which you are traveling to be accurately advised of current a reasonable opportunity to assist you during your trip. We reserve the right to give any requirements. Proper documentation is your responsibility. The following information gives compensation in the form of vacation certificates, cash or credit card credit. current requirements for United States citizens, effective at time of printing: Passengers of LOST ITEMS all ages returning to the U.S. by air from any international destination must have a valid If upon your return you find that you have left something in resort, Apple Vacations will make an passport in good condition, and passengers may be denied boarding by the airline if inquiry on your behalf. If the item is located, you will be responsible for any international passport is damaged, mutilated, or has excessive wear. A state-issued birth certificate with shipping charges to have the item returned. Email: [email protected] for assistance. government issued photo I.D., or a passport “card”, is not acceptable. If your name on your passport (or for non-U.S. citizens, valid travel documents) does not match your name on your Valid as of September 2015. Refer to applevacations.com for current information. travel vouchers/tickets, you will not be allowed to travel. All passengers 18 and over traveling within the United States or to any U.S. territory (including Puerto Rico and the U.S. Virgin Islands) require only a valid government-issued photo I.D.

VIS2 FAIR TRADE CONTRACT By booking with Apple Vacations, LLC (“Apple Vacations”) and/or using the Apple Vacations the original form of payment. However, if you have purchased the “Cash Back” option, your on-line booking site, you agree to the terms and conditions of this Fair Trade Contract. For entire refund due will be made in the original form of payment. The AV-OK Plan payments important travel information please read: “Things To Know Before You Go” which is part of are non-refundable and non-transferable. For complete details, refer to the AV-OK Plan this Contract. Your booking of the vacation is acceptance of the terms in this contract. Description at applevacations.com/avok or call them at 1-866-389-5378. Group vacations and Luxury Villas programs have special terms and conditions. For 5. PRICE GUARANTEE groups, refer to your groups contract or see your travel agent. The Luxury Villas program While prices and features of Apple vacations are subject to change without notice, our is operated by Travel Impressions, LTD. - visit villas.applevacations.com. intention is to provide you with the vacation which you have selected, at the price in effect at 1. BOOKINGS AND PAYMENTS time of booking. If you have not paid for your vacation in full, you will be responsible for any To reserve your vacation, provide the required booking information and pay the applicable increases in the price of any and all components of the vacation package. If for any reason deposit per person, including payment of the AV-OK Total Vacation Security Plan (if we need to increase the price of your vacation after you have paid in full, except for those selected). Full payment by credit card is required at time of booking for all vacations booked increases related to government-imposed taxes and fees, we will offer you the option of directly on our website, www.applevacations.com. cancellation without charge, provided that you advise us within 7 days of your receipt of Deposit requirements: For vacation packages utilizing published airline tickets, full notice of the price increase (or prior to your departure day if we notify you on less than 7 payment of the air portion of the package is required at the time of guarantee (credit days’ notice). Fees for changes that you make do not constitute an increase in the price of an cards only), which will be forfeited if the booking is cancelled. For vacation packages using already purchased ticket or other travel component. contracted scheduled air, the minimum deposit is generally $200 per person, however, 6. TRAVEL ON AIR CARRIERS INCLUDING PUBLIC CHARTER FLIGHTS select contracted airfares may have lower deposit requirements. For charter air travel or Apple Vacations has made arrangements for air transportation to your vacation destination land-only bookings, the required deposit is $125 per person. Apple Vacations reserves via regularly scheduled certificated air carriers or other air carriers who have duly filed the right to issue scheduled airline tickets once the applicable deposit has been paid. The with and are authorized to operate air transportation and public charter transportation by balance due must be paid at least 45 days before departure. For bookings within 45 days of the U.S. Department of Transportation. Apple Vacations reserves the right to substitute departure, full payment is due at time of booking. Bookings for travel December 24-27 will alternate air carriers if necessary. All air travel is subject to the terms and conditions of the require payment in full by October 15. For certain holiday departures, full payment is due operating air carrier. 60 days prior to departure. We reserve the right to treat the booking as cancelled by you 7. BAGGAGE if the balance due is not paid when due. Vacation prices are subject to a late booking fee of The baggage allowance and fees vary and are set by each air carrier. Information on carrier $10 per person if booked 14 days or less prior to departure. baggage policy and fees, liability for lost, misconnected and damaged baggage or other Apple Vacations’ prices include taxes and service fees applicable to the airfare, hotel personal property is also set by each air carrier, which can be obtained through your travel lodgings, and ground transportation components of your vacation package. At the time agent, by contacting the air carrier directly, or by requesting them at the airport. of check-in, additional fuel, security, and baggage surcharge and fees may be charged by Some airlines do not cover damage to soft-sided luggage. The airlines’ maximum liability the airline, hotels or any other service provider. Questions about these charges should be for loss, damage or delay to checked baggage is limited to $3300 per ticketed passenger addressed to the airline, hotel or other service provider. Government entry and exit fees domestically and $9.07 per pound up to 44 lbs. per ticketed passenger for international may also apply, depending on your destination. All air travel is subject to the terms and travel. These limits will apply unless an excess valuation is declared at the time of check-in. conditions of the operating airline. All lost or damaged luggage must be reported to an airline representative at the destination 2. HOW TO CANCEL OR REQUEST CHANGES airport by the passenger before you leave the airport. Checked baggage taken from the You must notify us immediately to cancel or make changes to your vacation package. If terminal building at the destination will be considered to have been received in good you booked on-line, contact Apple Vacations’ Customer Service at 1-800-517-2000; if condition and no claim for loss or damage will be accepted after baggage has been removed you booked through a travel agency, all communications prior to departure, including from the terminal. The maximum liability of the ground transportation company in resort questions about changes, cancellation, payments and refunds, must be via your travel for lost or damaged property is $400. Loss or damage must be reported immediately. Apple agent. Cancellation and change fees will apply. All changes are subject to availability and Vacations does not accept liability for client luggage or personal property. limitations and restrictions of the airline, hotel, and ground transportation or other service 8. FLIGHT INFORMATION provider. Certain excursion operators only allow a refund if cancelled upon notice to them. Whether you book online, directly with us or through a travel agent, flight information Contact the excursion company for the applicable notice provision and to arrange a refund. will appear on the booking confirmation issued when you make your deposit, and on your 3. CANCELLATIONS, CHANGE FEES & REFUNDS flight tickets or other electronic travel documents issued when payment is made in full. All Your right to any refunds if you change your plans is limited. Cancellations and changes to flight times are subject to change. It is your responsibility to reconfirm your flight times any booking are subject to both Apple Vacations’ fees and fees imposed by airlines, hotels prior to departing for the airport. If you fail to check in for your flight at the required time, and excursion companies. Most airfares and hotel reservations are non-refundable and you may be denied boarding and may not be eligible for a refund. Apple Vacations assumes non-transferable, and you may be charged 100% cancellation/change penalties. Passengers no responsibility for any passengers making independent connections to flights booked who do not travel are subject to 100% cancellation penalties. through Apple Vacations. Pre-assigned seat selection is at the discretion of the air carrier If you cancel your vacation or change your departure date, flight, duration, class of service, and may require payment of an additional fee. name, departure city, or destination, the charges shown below become payable by you. 9. HAZARDOUS MATERIALS RESTRICTIONS Significant additional penalties (i.e. non-refundable airline tickets and fees, non-refundable Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or non-transferable hotel promotions) may apply. or on your person. A violation can result in 5 years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed CANCELLATION AND CHANGE PENALTIES gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio- Charge per person ($) or as a % of the vacation price (including taxes and fuel surcharges) pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried Notice received by Apple Vacations Charter Cancel Charter Booking on your person. For further information contact your airline representative. in advance of departure Penalties Changes* 10. APPLE VACATIONS, AIRLINE, HOTEL, AND OTHER SERVICE PROVIDER 45 days or more $45 $45 RESPONSIBILITY 44-31 days $125 $75 Apple Vacations makes arrangements with third party suppliers as independent contractors 30-8 days 100% $250 for the various components that comprise your Apple Vacations package, including all air or 7-0 days 100% $500 ground transportation (including airlines, rental car companies, bus, train and cruise lines), hotel lodgings, excursion services and other services. We have taken all reasonable steps LAND ONLY AND SCHEDULED AIR PACKAGES to ensure that proper arrangements have been made for your vacation. However, Apple Pre-departure: both the cancel and booking change fees are $45 per person Vacations is not an agent of these independent travel providers and we expressly disclaim Apple fee plus applicable hotel and airline penalties. Some air carriers and hotels any liability for their actions or omissions. Apple Vacations is not responsible under any circumstances for any injury or damages you do not allow name changes. may suffer, in connection with air or ground transportation, hotel accommodations, or other *These fees apply to changes to the departure date, flight, duration, travel or excursion services arranged by Apple Vacations. Furthermore, Apple Vacations does not control and cannot be responsible for bodily injury, property damage or other loss class of service, departure city and destination. or damage caused by factors beyond its control, including but not limited to: air turbulence, Scheduled air change/cancellation fees may be up to 100% of the fare. failure related to the public internet, telephone or other communication lines, disease, your failure to obtain valid travel documents or to follow travel instructions. Neither Apple NAME CHANGES AND CORRECTIONS, AND HOTEL CHANGES Vacations nor these third party suppliers, or their respective subagents, shall be held liable Charter name change fees/corrections - $25 per person Apple fee, for loss or damage to property or injury of person arising out of events of force majeure, including but not limited to strikes, war, acts of terrorism, extreme weather, flight delays plus applicable hotel penalties. or turbulence, quarantine, sickness, government restrictions or regulations, or any other Land only and scheduled air name change fees/corrections and hotel changes - cause beyond the reasonable control of such parties. By booking with Apple Vacations and/or using the Apple Vacations online booking site $45 per person Apple fee plus applicable hotel and airline penalties. (applevacations.com), you waive any claim against Apple Vacations, its affiliated and Note: some airlines & hotels do not allow name changes. subsidiary companies, and their respective officers, directors, employees, contractors, and agents, for any loss of or damage to property or injury to any person caused by reason of (i) You must notify us immediately of any changes or cancellations. If you booked any defect, negligence, or other wrongful act or omission or any failure of performance of through a travel agency, all communications pre-departure must be via your any kind by any airline, hotel, ground transportation, or other travel provider, (ii) any claim travel agent. If you provide a substitute participant on a vacation, cancellation for inconvenience, loss of enjoyment, mental distress or other similar claim, (iii) any delayed departure, missed connection, substitute accommodation, termination of service or change charges will be waived, but change fees apply; restrictions may apply. in fares or rates, and (iv) overbooking, flight cancellation, lost or misconnection baggage, or any claim arising of the air transportation portion of any vacation package. Under no If the number of individuals occupying a room changes due to a cancellation or booking circumstances will Apple Vacations be liable for any special, incidental or consequential change, the remaining traveler(s) will be responsible for any additional costs incurred as a damages arising from the provision of our travel services or vacation packages. result of a change in the per person occupancy rate. If all travelers change, it is considered a The liability of each air carrier is governed by its Contract of Carriage, which will be made new booking and cancellation fees will apply. available by the air carrier. 4. AV-OK TOTAL SECURITY PLAN Apple Vacations offers the AV-OK Total Vacation Security Plan, which includes a Pre- Departure Cancellation/Change Waiver and Best Price Guarantee (Part A) and Post- Departure Travel Insurance (Part B). To cover your cancellation and change fees, you may purchase the AV-OK Total Vacation Security Plan within 7 days of your initial booking (except for group passengers who are subject to the terms under their group contract). For bookings within 14 days of departure, AV-OK must be purchased at time of booking. If you have purchased the AV-OK Total Vacation Security Plan, your cancellation fee will be reimbursed in Apple Vacations’ travel certificates with the balance of the refund made in

FAIR TRADE CONTRACT VIS3 11. TRAVEL PROVIDER CHANGES AND CANCELLATIONS & REFUNDS SPECIAL TERMS AND CONDITIONS APPLICABLE TO APPLE VACATIONS’ All prices and features described in Apple Vacations’ promotional materials and website are PUBLIC CHARTERS subject to change without notice. Some hotel room photographs may not depict the standard These special terms and conditions apply to those travel packages where Apple Vacations room category. Any refunds will be made as soon as possible in the original form of payment. arranges for charter air transportation provided by one or more air carriers. All public No refunds will be made for any services provided in the vacation package or itinerary that charter flights on AeroMexico (B737-800-159 seats) PC15-111/PC15-112; Alaska Airlines you do not use. Passengers who do not travel are subject to 100% cancellation penalties. (B737-800-162 seats/B737-900-180 seats) PC14-095/PC15-088; Allegiant Airlines Special features offered by hotels are subject to change at the hotel’s discretion. In the (A319-156 seats) PC 15-118; Frontier Airlines (A320-177 seats) PC14-063/PC14-064, unlikely event that a pre-departure change of hotel, departure or return date, departure city Icelandair (B757-200-183/186 seats) PC15-103; Sun Country Airlines (B737-700-126 or destination becomes necessary, we endeavor to find comparable accommodations and will seats/B737-800-174 seats) PC14-141/PC15-030; Sunwing Airlines (B737-800-189 notify you as soon as possible. If our alternate arrangements are unacceptable to you, you seats) PC15-129/PC15-148, Xtra Airways (B737-400-150 seats/B737-800-168 seats) may cancel without charge provided that you notify us within 7 days of your receipt of notice PC14-120/PC15-094/PC15-095, Volaris (A319-144 seats) PC15-141, Viva Aerobus of the change (or prior to departure date if we notify less than seven days prior to departure). (A320-180 seats) PC15-168 are operated by Apple Vacations, LLC. dl070915. Apple 12. INTERNATIONAL TRAVEL AND DENIAL OF ENTRY Vacations reserves the right to substitute alternate air carriers if necessary. All air travel is Passengers traveling to any international destination must have a valid passport and, for non- subject to the terms and conditions of the operating air carrier. This information is current U.S. citizens, valid entry documents (See “Things To Know Before You Go”). Apple Vacations is as of August 2015. For a current listing of our public charter filings, see applevacations.com/ not responsible for any passenger who is unable to travel as a result of their failure to have the disclaimer or ask your travel agent. required travel documents, or is denied entry into any country or re-entry back into the U.S.. Apple Vacations, as the Charter Operator, is the principal. Apple Vacations is not responsible, 13. TRAVEL RESTRICTIONS unless negligent, for the personal injury or property damage caused by any direct air carrier, Apple Vacations will not allow travel to unaccompanied minors under 18 years of age, hotel or other supplier of services in connection with the charter. and some hotels require that the adult companion be at least 21 years of age. Some age 1. CANCELLATION OR MAJOR CHANGE BY APPLE VACATIONS restrictions may apply for car rentals and on cruises. Infants under 2 years may be free of If Apple Vacations makes a “major change” or cancels the tour or travel package 10 days charge, provided parents make arrangements directly with the hotels for incidentals such or more before the departure date, we will notify you or your travel agent in writing as food, crib, etc.. Disabled travelers must be accompanied by an able-bodied traveler who within 7 days of becoming aware of the change or need to cancel. Apple Vacations may shall be responsible for ensuring the disabled traveler’s participation in the excursion. Most not cancel a charter less than 10 days before the scheduled departure date, except for travel and excursion services, hotels and visiting sites outside the United States are not, circumstances that make it physically impossible to preform the charter trip. Under nor are they required by law, to be handicapped accessible, and may not be equipped with these circumstances, we will notify you as soon as possible. Our only liability will be to wheelchair ramps or other adaptive devices or equipment. Apple Vacations and its suppliers return all monies paid or provide a refund in the form of an Apple Vacations credit. For cannot be held responsible if ramps or other adaptive devices are not available. Restrictions International Flights only: Additional restrictions may be imposed on the flights by the for handicapped travelers may also apply for cruises. foreign governments involved, and if landing rights are denied by a foreign government, We reserve the right to accept or reject any person as a excursion participant and to expel the flight will be cancelled and you with receive a full refund. In accordance with federal from the excursion any participant(s) whose conduct impairs the safety or security of regulations, a “major change” constitutes any of the following: a change in the departure or the group to whose behavior is deemed incompatible with the interest of the group. Any return date which Apple Vacations knows of more than 2 days before the scheduled flight expenses incurred to remove or return such person to the departure city will be charged to date, unless the change results from a flight delay; any charter flight delay of more than 48 the expelled participant(s). hours; a change in the origin or destination city for any flight leg, unless the change only 14. GOVERNING LAW AND DISPUTE RESOLUTION affects the order in which cities in a tour package are visited; a substitution of any hotel; or This Fair Trade Contract shall be governed by the laws of the Commonwealth of Pennsylvania. a price increase occurring 10 or more days prior to departure and resulting in an aggregate If you find you have a claim or dispute with any of the Apple Vacations travel or excursion price increase of more than 10%. providers, we will provide you with as much assistance as reasonably possible to assist you in 2. YOUR RIGHT TO CANCEL IN THE EVENT OF A MAJOR CHANGE resolving the dispute. Apple Vacations does not control and cannot be responsible for such If Apple Vacations makes a “major change” before the departure date, you have the factors as weather, government actions, terrorism, mechanical breakdowns, your physical, option to cancel and receive a full refund by providing Apple Vacations with written medical or mental disabilities, your failure to obtain valid travel documents, your failure to notice of cancellation within 7 days of receiving our notice of the “major change”. If Apple follow travel instructions, or for denied entry at destination or re-entry into the U.S.. Vacations makes a “major change” after the departure date, you have the option to reject Should a dispute or controversy arise concerning the terms and conditions of this Fair Trade the substituted hotel, changed date, origin, or destination of a flight leg and receive a Contract or involving a loss, injury or damage during or relating to your trip, the parties’ refund of that portion of the tour package not provided; in this case you will receive a remedies shall be limited to dispute resolution through binding arbitration in Delaware refund within 14 days of the return date for the tour package. County, Pennsylvania and shall be governed by the Uniform Arbitration Act of Pennsylvania. 3. SECURITY AND DEPOSITS Each party shall appoint an arbitrator. The arbitrators shall appoint a neutral arbitrator. The Apple Vacations has surety trust agreements with Penn Liberty Bank, 724 W. Lancaster decision of the arbitration panel shall be final and binding on the parties. Each party shall be Ave., Wayne, PA 19087 for payment of any charter air package refunds as defined by the responsible for their own costs with the costs of the neutral arbitrator to be divided evenly agreements. Under these agreements, unless you file a claim with Apple Vacations (or with between the parties. the bank) within 60 days after termination of your vacation, both parties shall be deemed If any term or provision of this Fair Trade Contract is held invalid or otherwise unenforceable, released from all liability to you. Termination means the date of arrival (or in case of a the enforceability of the remaining terms or provisions will not be impaired thereby. cancelled charter, the intended date or arrival) of the return flight. Make all checks payable SPECIAL TERMS AND CONDITIONS APPLICABLE TO APPLE VACATIONS WITH to Shelby Financial Corporation fbo Apple Vacations. SCHEDULED AIR TRANSPORTATION OR LAND ONLY PACKAGES These public charter flights are operated by: 1. CHANGES BY AIRLINES APPLE VACATIONS, LLC If a scheduled airline initiates a schedule change which results in a fare increase, the 7 Campus Blvd., Newtown Square, PA 19073 passenger is responsible for the price increase regardless of whether it occurs before or after as principal and tour operators. the vacation price has been paid in full. All prices are subject to change if not paid in full due to © Copyright, 2015 Apple Vacations CST#2091950-40 fuel surcharge increases, government taxes and fees increases or unforeseen circumstances. If you booked a Charter Flight, you have the right to receive a full refund if you paid by credit You will be notified immediately upon discovery of an increase and will have the option of card until you agree to the terms and conditions of this Fair Trade Contract. You may also paying the difference or canceling with full refund. You may incur additional airline baggage have other rights and remedies under applicable law. and optional fees (food, excess baggage, etc.), charged by the airline at check in. THE INFORMATION IN THIS BROCHURE IS CURRENT AS OF THE DATE OF PRINTING 2. LOST AIRLINE TICKETS & REFUNDS (8/15) AND MAY BE DIFFERENT ON YOUR BOOKING OR TRAVEL DATES. VISIT If you lose your scheduled airline ticket, you will have to purchase a new ticket at your own APPLEVACATIONS.COM/FTC FOR THE MOST CURRENT INFORMATION. expense. In most cases the replacement ticket will be more expensive. You must contact your travel agent to begin refund procedures by completing a “Lost Ticket Application” (fees may apply). Any refunds made by the airline will be based on the value of the original ticket issued less any airline processing fees. Refunds (if applicable) will only be issued upon the return of the unused ticket. CHARTER OPERATOR - PARTICIPANT AGREEMENT In accordance with Department of Transportation (D.O.T.) regulations, this booking form must be signed and sent with payment at time of booking for passengers traveling on charter air (Exclusive Vacation Flights). TRAVEL AGENT: YOU MUST SUBMIT THIS ENTIRE DOCUMENT and give copy to client. Please mail to: Apple Vacations, ATTN: Customer Care, 7 Campus Blvd., Newtown Square, PA 19073 oI (we) have read and I agree to the above terms and conditions forming this Fair Trade Contract/Charter Operator-Participant Agreement above. Agreed _______________________ _____________________________________________________________________ __________________________________________________________ Booking Number First Name Last Name __________________________________________________________________________________________ ____________________ (_____)____________________________________________________ Street, City, State, Zip Telephone Number Departure Date: _____________________________________ Return Date: ___________________________ Duration (# of nights): __________________________________ Departure Airport: ___________________________________ Destination: ____________________________ Hotel/Tour Name: ______________________________________ Cost of trip: $________________________________________ oPayment covers: Deposit $___________ o Full Payment $______________ Signature: _________________________________________________________________________ Date: _______________________

VIS4 AV-OK TOTAL VACATION SECURITY PLAN From only $3999! TRAVEL CERTIFICATE PROGRAMS 4 Nts or Less 5 Nts or More Best Price Guarantee Land Only $3999 $6999 in Plan! Air Only/Charter & Scheduled Air Packages $7499 $10499 Children 12 years or under (all program types) $1999 $3999 Choice of cash back or travel certificates! CASH BACK (in original form of payment) – Still only +$30 to all rates above. Plan available for all Group bookings! Higher premiums apply for holiday departures–visit applevacations.com/avok To review full plan details online, go to www.tripmate.com/wpA430 prior to your purchase. The AV-OK Total Vacation Security Plan must be purchased within 7 days of your initial booking (except for group passengers who are subject to unique contracts*). For bookings created within 14 days of departure, AV-OK must be purchased at time of booking. The AV-OK Total Vacation Security Plan includes Pre-Departure Cancellation/Change Waiver & Best Price Guarantee, and Post-Departure Travel Insurance. PART A – APPLE VACATIONS’ PRE-DEPARTURE CANCELLATION/CHANGE WAIVER & BEST PRICE GUARANTEE APPLE VACATIONS’ PRE-DEPARTURE CANCELLATION/CHANGE WAIVER — This waiver pertains to all vacation types: land only, charter, and scheduled air vacations including non-refundable scheduled airfares and airline penalties. This non-refundable plan allows you to cancel or change your vacation up until the flight check-in is closed (approximately one hour prior to scheduled departure time), except for passengers who do not arrive at the airport or gate, or who arrive too late to travel, or who fail to have the required valid passport and/or travel documents. For last minute cancels, call 1-866-860-AVOK no later than one hour prior to your scheduled departure. Travel Certificate Programs: When a cancellation is made during a penalty period, your cancellation penalty will be refunded in Apple Vacations’ travel certificates (redeemable through the original booking agency), with the balance of the refund made in the original form of payment less the non-refundable AV-OK plan payment. Apple Vacations travel certificates may be used like cash when purchasing an Apple Vacation, are valid for one year, are non-refundable and non-transferable (issued only in the name of the passenger who cancelled) and may not be redeemed for cash. “Cash Back” Programs: The entire refund (less the non-refundable AV-OK plan payment) will be in original form of payment if you purchased the “cash back” option at the time of booking for an additional $30 per person. Changes: AV-OK coverage is non-transferable and must be repurchased (reactivated) if coverage is desired for the amended booking. A reactivation fee of $25 for charter/land only bookings and $45 for scheduled air bookings applies for all departure date, duration, hotel, departure city, destination and (scheduled air) class of service changes. A $10 reactivation fee applies for children 12 and under (all booking types). Higher reactivation fees apply to holiday departures. Changes from charter to scheduled air or between scheduled air carriers, as well as name changes, require cancellation of the booking and full repurchase of the AV-OK if coverage is desired on the new booking. If the number of individuals occupying a room changes, the remaining travelers will be responsible for any additional costs incurred as a result of a change in the per person occupancy rate. APPLE VACATIONS’ BEST PRICE GUARANTEE — You can claim the savings prior to departure if Apple Vacations advertises a discount on the exact same vacation that you have booked and all components are still available-same date, duration of stay, hotel, room category and flight (same scheduled airfare class, or any charter airfare class). This does not apply to Air Only, Fly/Drive, Square Deals, special packages, booking date-restricted sales and hotels with a “closed” booking status. Many added values offered by hotels are booking date-restricted and are not covered by the Best Price Guarantee. PART B – POST-DEPARTURE TRAVEL INSURANCE PLAN POST-DEPARTURE TRAVEL INSURANCE PLAN — Trip Interruption, Travel Delay, Medical, Baggage and more! This travel protection plan protects your vacation investment, your belongings, and most importantly, you. Plan payments are non-refundable and non-transferable. Review full plan details online at tripmate.com/wpA430. Trip Interruption - If you must interrupt your Trip after departure due to a covered For complete details of your state-specific post-departure travel insurance Injury, Sickness, or death - your own or that of a Traveling Companion or a Family protection, including conditions, exclusions and limitations, please visit Member or for Other Covered Reasons, as defined, you will be reimbursed for the www.tripmate.com/wpA430. If you do not have access to the Internet, unused, non-refundable land or water arrangements and the additional transportation please ask your travel agent to provide you with a copy. For example, coverage charges paid to return home or to rejoin your Trip (limited to the cost of one-way does not apply to: any sickness or condition of you, a Traveling Companion, airfare using the same class of fare as the original ticket). Coverage is limited to the Family Member or Business Partner traveling with you that existed during the value of your original Apple Vacations package price. 60 days prior to the effective date of the coverages (this exclusion is waived if Trip Delay - Provides reimbursement up to $100 per day (maximum $500) for your premium is received within 7 days of your initial deposit/payment for your reasonable accommodation, meal and local transportation expenses if you are Trip), suicide, normal pregnancy, war or any act of war. delayed for 12 hours or more due to a covered reason such as common carrier Please Note: Part A - The Pre-Departure Cancellation & Change Waiver and delay; quarantine; loss of passport, travel documents or money; natural disaster; or a Best Price Guarantee are provided by Apple Vacations and are not insurance documented weather condition preventing you from getting to the point of departure. benefits. Part B - Post Departure Travel Insurance Benefits are underwritten Medical Expense/Emergency Assistance - Provides reimbursement up to $25,000 by: Arch Insurance Company, Jersey City, NJ and are administered by: for reasonable and customary medical expenses incurred during the Trip for a covered Trip Mate, Inc.*, 9225 Ward Parkway, Suite 200, Kansas City, MO, 64114, sickness or injury which occurs while on your Trip; for emergency dental treatment 1-866-389-5378 (*in CA, dba Trip Mate Insurance Agency). Benefits are received during your Trip not to exceed $750; up to $50,000 for the cost of emergency described on a general basis only. There are certain restrictions, exclusions and transport to the nearest hospital or medical facility, including escort expense (both, if limitations that apply to all coverages and services. This advertisement does deemed necessary by the attending Legally Qualified Physician), for a covered Injury or not constitute or form any part of the Plan Description or any other contract Sickness which occurs while on your Trip; or the cost of homeward carriage if deceased. of any kind. Plan benefits, limits, and provisions may vary by state jurisdiction. Accidental Death & Dismemberment - Up to $10,000. These benefits are paid if To review full plan details online, go to: www.tripmate.com/wpA430. loss occurs within 180 days of a covered Injury which occurs while on your trip. Baggage and Personal Effects - Up to $1,000. Coverage for direct physical loss CLAIM PROCEDURES or damage to your Baggage, passports, or visas while on your Trip. There is a per article limit of $300.There is a combined maximum limit of $600 total for the To make a change to your existing booking, to “claim the savings” per Apple’s following: jewelry; watches; articles consisting in whole or in part of silver, Best Price Guarantee or to cancel your vacation prior to departure, contact gold or platinum; furs; articles trimmed with or made mostly of fur; sporting your travel agent (if applicable) who will notify Apple Vacations, or Apple equipment, Ski Equipment, personal computers, radios, cameras, camcorders Vacations at 1-800-365-2775. For all post-departure travel insurance and their accessories and related equipment and other electronic items. claims excluding ski and Luxury Villas vacations contact Trip Mate, Inc. (In CA If, while on your Trip, your Baggage is delayed for more than 24 hours, the plan will dba Trip Mate Insurance Agency) at 1-866-389-5378 or report your claim pay up to $100 for the purchase of necessary additional clothing and personal articles. on-line at tripmate.com. The Post Departure Travel Insurance Plan also For complete details, visit www.tripmate.com/wpA430. includes the One Call Worldwide Travel Service Network, which provides you Access Your Medical Records Online - With our exclusive Global Xpi Service, you with medical consultation and monitoring, medical evacuation, prescription can assure that your most important medical records are available to you or any assistance, emergency messaging services to family or friends, travel document Physician chosen by you, anytime, anywhere in the world, quickly, wherever internet and ticket replacement, 24-hour legal assistance, and much more. For the access is available. Register at your convenience at www.globalxpi.com or call toll-free One-Call Worldwide Travel Service Network, call 1-800-555-9095 1-800-379-9887. It’s free during your insured Trip! Program Code: A430 within the USA and Canada, or 1-603-894-4710 outside of the USA and Canada. Your Plan Number is A430. *Groups are subject to unique contracts covering the terms and conditions applicable to each group’s travel arrangements - reference should be made to those contracts to determine the applicable cancellation penalties. Groups of 5 rooms or more: Some exclusions may apply for cancellations on group bookings. Contact your travel agent or our Groups Department at 1-800-315-7871. Apple Vacations’ AV-OK Total Vacation Security Plan does not apply to the Ski or Luxury Villas product lines. These programs are operated by independent vacation wholesalers selected by Apple Vacations to provide you with the vacation services you purchase. The Ski program is operated by VacationRoost-for insurance visit applevacations.com/ski-terms. The Luxury Villas Program is operated by Travel Impressions, LTD.-for insurance visit villas.applevacations.com. Valid as of Sept 2015. Refer to applevacations.com for current information.

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STEP UP YOUR STAY® Relax in the Jacuzzi® on your balcony. See more blue from your ocean view. Upgrade to the premium category at many hotels and enjoy exclusive amenities, concierge services and more. From the in-flight privileges of Preferred Perks Plus to private transfers, room upgrades and exciting excursions, Apple Vacations offers a wide variety of affordable vacation enhancements. Because sometimes, the smallest of details can turn a fantastic vacation into an unforgettable, once-in-a-lifetime experience. SEE YOUR TRAVEL PROFESSIONAL FOR THESE CATALOGS AND MORE, PLUS THE BEST OF EUROPE! Photo courtesy of Secrets The Vine Cancun