DATE JANUARY 31, 2017 11:00 AM — 6:00 PM LOCATIONST. MARY’S UNIVERSITY CENTER ONE CAMINO SANTA MARIA SAN ANTONIO, TEXAS 78228 (UPDATED 1/13/17) 145 Navarro San Antonio cpsenergy.com
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TABLE OF CONTENTSDescription PageAbout CPS Energy & the Symposium ……………....………….. 4Agenda ………………………………………………………………. 6Speaker Biographies ……………………………………………… 7Session I: Chiefs Roundtable ……………………………………. 12Session II: Energy & Its Foundational Role 14In Shaping a Smart City …………………………………………… 16Session III: Meeting Customer DemandsIn the Digital Age ……………………………………………………. 18 20Session IV: Our Path Forward With or 22Without a New Energy Policy/EPA Certainty ………………….. 24Session V: CEO Keynote ………………………………………….St. Mary’s University ………………………………………………..Next Steps ……………………………………………..................... 3
PEOPLE Inaugural Future of Energy SymposiumFIRST! CPS Energy is the largest vertically-integratedCPS Energy’semployees are municipally owned electric and gas utility in thecommitted toproviding world- U.S. As part of our People First mission,class energy CPS Energy will host the first ever Future ofsolutions to meetthe diverse and Energy Symposium. The Symposium will featureunique needs ofour customers, President & CEO, Paula Gold-Williams, as well aswhile acting asan economic our other chief officers and external leaders fromengine to drivevalue and growthin ourcommunity. the energy industry. The event will focus on five central themes: A Chiefs Roundtable Energy & its Founda- tional role in Shaping a Smart City Meeting Customer De- mands in the Digital Age Our Path Forward with or without a New Ener- gy Policy/EPA Certainty CEO Keynote 4
CPS Energy: By the Numbers 5
AGENDASESSION PARTICIPANTS TIME Speakers Lunch All CPS Energy Chiefs & 11:00 AM External Speakers Welcome & Opening 12:00 PM Remarks Monica Taylor, EMCEE Fred Bonewell, SAFETY MESSAGE Father Tobin, INVOCATION Ed Kelley, CHAIRMAN OF CPS ENERGY BOARD OF TRUSTEES Paula Gold-Williams, OBJECTIVESSession I: Lunch with Chief All CPS Energy Chiefs 12:15 PMRoundtableDiscussion Cris Eugster, CPS ENERGY 1:15 PMSession II: Energy Jan Vrins, NAVIGANTPlatform for the Future Stu Pearman, SCOTTMADDEN 2:15 PM 2:30 PMBreak Felecia Etheridge, CPS ENERGY Mike Bell, SILVER SPRINGSession III: Meeting Custom- NETWORKSer Demands in the DigitalAgeSession IV: Our Path Forward Carolyn Shellman, CPS ENERGY 3:30 PMwith or without a New Energy Becky Klein, KLEIN ENERGY LLCPolicy/EPA Certainty Rob Talley, TALLEY & ASSOCIATESSession V: CEO Keynote Paula Gold-Williams, President & CEO, 4:30 PM CPS ENERGY; Q & A Moderated by Drew Johnston, RESILIENTGRIDMayor’s Remarks & Honorable Ivy R. Taylor, Mayor of 5:00 PMReception San Antonio 6
BIOGRAPHIES Michael Bell, President & CEO—Silver Spring Networks Mr. Michael Bell is President & CEO, and member of the Board of Directors for Silver Spring Networks. Prior to joining Silver Spring, Mr. Bell held several leadership posi- tions at Intel Corporation, spearheading the company’s expansion into new categories of connected devices. These included Corporate Vice President and General Manager of the New Devices Group and co-leader of the Mobile and Communications Group. Before that, Mr. Bell was part of the executive management team at Palm Inc. where he served as Senior Vice President of product development and was responsible for all aspects of product strategy, development and deployment, bringing the Palm PRE, the Palm PIXI, and many more products to market. Prior to his time at Palm, Mr. Bell was Vice President, CPU Software, Macintosh Hard- ware Division, at Apple Inc. Over the course of his career at Apple, spanning 1991 to 2007, he also made significant contributions to the iMac, Apple TV and iPhone pro- grams. Mike earned his bachelor’s degree in Mechanical Engineering from the Univer- sity of Pennsylvania in 1988. Fred Bonewell, Chief Safety & Security Officer—CPS Energy Mr. Fred Bonewell oversees all of CPS Energy's internal and external safety programs. Through a behavior-based safety program, the company continues to experience a re- duction in employee accidents through the promotion of safety awareness. A similar ap- proach is being implemented externally to encourage safety among contractors as well as customers. Mr. Bonewell has more than 30 years of progressive leadership experience in employee health and safety, risk, workers’ compensation, and labor relations. He has worked for Louisville Gas & Electric, Florida Power & Light, and others. Mr. Bonewell is a graduate of Indiana State University. 7
BIOGRAPHIES Felecia Etheridge, Chief Customer Engagement Officer—CPS Energy Ms. Felecia Etheridge oversees customer experience and engagement initiatives at CPS Energy. She is also responsible for ensuring consistent and exceptional customer experiences across major customer channels and touchpoints. Prior to joining CPS Energy in August 2016, Ms. Etheridge led her own consulting com- pany. She has also worked at Pacific Gas & Electric Company, TXU, Assurance Energy and Global Customer Solutions. She has extensive experience in customer service, smart meter implementation, cus- tomer operations, energy delivery, regulatory relations, federal affairs, and human re- sources. Ms. Etheridge is a graduate of Harvard’s Advanced Management Program, and has a BBA in International Marketing from Texas A&M University. Dr. Cris Eugster, Chief Operating Officer—CPS Energy Mr. Cris Eugster is responsible for overall operations and strategy for CPS Energy includ- ing over 7500MW of generation capacity, 12,600 miles of electrical distribution, 1,500 miles of electrical transmission, and 5,300 miles of gas distribution system. He is also responsible for corporate strategy including the integration of new technologies and the development of new products and services for our customers. Mr. Eugster was formerly a Partner with McKinsey and Company. He has a Bachelor of Science from Texas A&M University, and a Master of Science and Doctorate from MIT – all in Electrical Engineering. 8
BIOGRAPHIES Ed Fleming, Chief Financial Officer-CPS Energy Ed Fleming oversees all financial and EIT functions as well as supply chain and business planning. Fleming has more than 30 years of diverse financial experience in the energy industry, ranging from Chief Financial Officer of a start-up oil field services company to managing the financial and accounting activities for a multi-billion dollar business unit of an off- shore drilling firm. He is an Electrical Engineer and a Certified Public Accountant. Fleming holds a Bachelor of Science from Syracuse University in Electrical Engineering and a Master of Business Administration from Columbia University Graduate School of Business. Paula Gold-Williams, President & Chief Executive Officer—CPS Energy Paula Gold-Williams was named President & Chief Executive Officer in July 2016 after serving nine months in an interim role. Since 2008, she has served CPS Energy as Group Executive Vice President - Financial & Administrative Services and Chief Financial Officer (CFO) & Treasurer for the nation's largest gas and electric municipal utility. She also has served in other capacities such as chief administrative officer and controller. Gold-Williams joined CPS Energy in 2004 after holding various positions in several San Antonio businesses, including regional controller for Time Warner Cable and Vice Presi- dent of Finance for Luby's, Inc.. Gold-Williams is a Certified Public Accountant and a Char- tered Global Management Accountant. She earned an Associate of Fine Arts degree from San Antonio College, a Bachelor of Business Administration, with a concentration in Accounting from St. Mary’s University, and a Master of Business Administration, in Finance & Accounting from Regis University. Ed Kelley, Chairman of CPS Energy Board of Trustees Edward Kelley represents the northwest quadrant of CPS Energy's service area. Kelley served as President and CEO of USAA Real Estate before retiring in 2005 after 17 years of service. 9
BIOGRAPHIES Andrew Johnston, Chief Evangelist-ResilientGrid Andrew Johnston is Chief Evangelist for ResilientGrid. Previously, Andrew was President of Energy Thought Summit, Zpryme Research and Publications. From 2008 to 2014 An- drew worked in a number of roles around Austin Energy and Pecan Street Inc, culminat- ing in his receiving the Austin Under 40 Award for Energy & Technology in 2014. From 2004 to 2008, as Chief of Staff to Jeremy Rifkin, Andrew facilitated Mr. Rifkin's new ener- gy technology policy work with offices of Chancellor Merkel, Germany and President Bar- roso, European Commission and utilities. Andrew holds a B.A. from the Ohio State Uni- versity in Liberal Arts, and an M.S. from the University of Texas in Urban Planning. Becky Klein, Principal—Klein Energy, LLC Rebecca Klein is Principal of Klein Energy, LLC, an energy and water consulting company based in Austin, Texas. Over the last twenty-five years she has worked in Washington, DC and in Texas in the energy, water and national security arenas. Prior to starting her own company in 2006, Ms. Klein was the Chairman of the Public Util- ity Commission of Texas. From 2007 to 2013, Ms. Klein was Chairman and Vice Chair- man of the Lower Colorado River Authority, Following the World Trade Center bombings in 2001, Ms. Klein was appointed to the Texas Homeland Defense Task Force which was tasked to identify and mitigate security vulnerabilities for the State across power, water and telecommunications assets. Presently, Ms. Klein sits on the Board of Directors of Avista Corporation,National Institute for Renewable Energy, and an Advisory Member of Aiqueous, Ms. Klein is the Founder and Director of the Texas Energy Poverty Research Institute. Ms. Klein retired as a Lieutenant Colonel in the U.S. Air Force Reserve in January 2015. She is a veteran of Desert Storm where she served in Saudi Arabia. She received her academic training at Stanford University (B.A., Biology); Georgetown University (M.A., National Security Studies); and St. Mary’s Law School (J.D.). She is a native of San Anto- nio, TX. 10
BIOGRAPHIES Stuart Pearman—ScottMadden Mr. Stuart Pearman has been a management consultant for almost two decades and a partner for more than ten years. He leads the energy practice at ScottMadden, a general management consulting firm with primary practices in Energy, Clean Tech & Sustainabil- ity, and Corporate & Shared Services. Stuart has expertise in energy, clean tech, related services, outsourcing, and general management across a broad range of functions in a number of industries, including financial services, telecommunications, internet services, and construction services. Stuart is also an experienced practitioner with substantial general industry experience in both line and staff management roles. Prior to joining ScottMadden, he worked at NBC, a division of GE. Stuart earned a B.A. in psychology from Williams College and an M.B.A. from the Kenan-Flagler Business School at the Uni- versity of North Carolina, where he graduated at the top of his class and won the Best Industry Analysis Award. In addition to his full time job at ScottMadden, Stuart serves as an assistant professor at UNC's Kenan-Flagler Business School where he teaches consult- ing and leadership. Carolyn Shellman, Chief Legal & Administrative Officer—CPS Energy Ms. Carolyn Shellman oversees CPS Energy's Legal, Audit, Compliance & Ethics, Govern- mental Affairs, People & Culture and Facilities functions. Before joining CPS Energy in 2006, Ms. Shellman served as Vice President & General Counsel for the Electric Reliabil- ity Council of Texas (ERCOT). Prior to that position, she was a partner at the law firm of Hunton & Williams LLP and a partner at Bickerstaff Heath & Smiley LLP. She also has served as the Director of Hearings as well as the Secretary of the Commission at the Public Utility Commission of Texas. Ms. Shellman is a graduate of Vassar College and has a Juris Doctor from the University of Oklahoma. She is a member of the State Bar of Texas and the State Bar of Oklahoma. 11
BIOGRAPHIES Rob Talley—Talley & Associates Mr. Robert Talley provides strategic and legislative advisory services to selected clients with interests before the federal government. Talley & Associates, founded in 1998, is a political consulting firm specializing in association advisory consulting as well as regula- tory and legislative lobbying services to clients. Mr. Talley’s primary areas of expertise include the energy and environmental sectors. He is a regular speaker and commentator for trade associations, trade publications, has presented to the United Nations and is a commentator for FOX news. Prior to starting Talley & Associates, Mr. Talley was a founding partner in The McMillan Group, a firm specializing in political consulting and merchant banking with offices in Washington, DC and Charlotte, North Carolina. Before co-founding The McMillan Group, Mr. Talley worked on Capitol Hill. Mr. Talley is a graduate of George Washington University School of Business and Public Management where he received an M.B.A. and was inducted into Beta Gamma Sigma Honor Society. He received his B.A. in Environmental Science from the University of Vir- ginia. Honorable Ivy R. Taylor—Mayor of San Antonio Ivy R. Taylor was elected Mayor of San Antonio on June 13, 2015. Prior to her election, she earned an appointment to the seat from her City Council colleagues in July 2014, making her the first African American woman to serve as mayor of a city with more than one million people and only the second female mayor of San Antonio. Before becoming mayor, she served on City Council for five years. Mayor Taylor is focused on making San Antonio a globally competitive city where all resi- dents are connected to opportunities for prosperity. To achieve this, some of the mayor’s initiatives include developing a sustainable city budget, implementing the Comprehensive Master Plan, creating a job-friendly environment, growing the workforce, investing in hu- man capital, establishing affordable and livable communities and building and maintaining basic infrastructure. 12
BIOGRAPHIES Monica Taylor, Director, Executive Brand & Outreach—CPS Energy Ms. Monica Taylor is the Director of Executive Brand & Outreach for CPS Energy. In her role, she supports our senior executives by positioning them as thought leaders in the industry and the community through speaking engagements, interviews, and community event participation. Prior to joining the CPS Energy team, she was the Morning News Anchor and co-host of FOX San Antonio’s morning show, Fox News First. Previously she was the Director of Corporate Communications for Spurs Sports & Entertainment, where she made countless appearances as the face and voice of the San Antonio Spurs. Ms. Taylor is a San Antonio native that graduated from the University of Texas at San Antonio where she received a Bachelor of Arts Degree in Communication with a concen- tration in Public Relations. She loves being part of and having the chance to connect to Jan Vrins, Lead—Navigant Mr. Jan Vrins heads Navigant's Global Energy practice. He has extensive management consulting experience in the energy sector and a history of growing businesses in diverse, global markets. Jan has more than 20 years' experience working with clients, advising executive leaders on developing and operationalizing their strategies to improve custom- er service, and increase revenue while decreasing costs. His work covers enterprise and operational strategy, operating model design, organizational restructuring, business pro- cess improvement, business transformation and change management, performance man- agement, post-merger integration, and technology strategy and implementation. Mt. Vrins utilities industry experience includes investor‐owned and government-owned utilities in North America, Europe and Latin America. He also has early career experience in the natural resources, oil and gas, aerospace, automotive and industrial manufacturing industries. 13
SESSION I @ 12:15 PMLUNCH & ROUNDTABLE DISCUSSION w/CPS ENE Contact Jonathan TijerinaEmail: [email protected] Paula Gold-Williams, President &Office: (210)353-5038 Chief Executive Officer (CEO)Mobile: (210)232-5038Julius Moore Introduce CPS Energy Leadership Email: [email protected] Office: (210)353-2637 Roundtable discussion with all Mobile: (210)414-4211 Chiefs, moderated by Monica Taylor Summarize key CPS Energy initiatives Fred Bonewell, Chief Safety & Security Officer (CSSO) 14
ERGY’S CHIEFS Dr. Cris Eugster, Chief Operating Officer (COO) Felecia Etheridge, Chief Customer Engagement Officer (CCEO) Ed Fleming, Chief Financial Officer (CFO) Carolyn Shellman, Chief Legal & Administrative Officer (CLAO) 15
SESSION II @ 1:15 PMENERGY PLATFORM FOR THE FUTUREContact Context & conversationsLori Johnson around energy industry complexities Discuss CPS Energy’s successes & perspectives compared to industry trendsDirector, Corporate ResponsibilityEmail: [email protected]: (210)353-2386Mobile: (210)288-8015 16
Dr. Cris Eugster, Chief Operating Officer (COO)—CPS EnergySession LeaderJan Vrins, Managing Director—NavigantStuart Pearman, Partner and Energy Practice Leader—ScottMadden 17
SESSION III @ 2:30 PMMEETING CUSTOMER DEMANDS IN THE DIGITALContact Discuss how CPS Energy isPaul Flaningan enabling customers to be more successful with productsSr. Director, Corporate Communications and services& MarketingEmail: [email protected] What is the Smart Grid andOffice: (210)353-3865 why is it so important toMobile: (210)760-6797 thriving cities Why customers are the biggest winners from the implementation of a Smart City concept18
L AGE Felecia Etheridge, Chief Customer Engagement Officer (CCEO) —CPS Energy Session Leader Michael Bell, President & CEO— Silver Spring Networks Paula Gold-Williams, President & Chief Executive Officer (CEO) 19
SESSION IV @ 3:30 PMOUR PATH FORWARD WITH OR WITHOUT A NEWContact Overview of various policiesJonathan R .Tijerina and market conditionsExternal Relations & Communications Generally, how might theProgram Manager , Energy Market Policy legislative & regulatoryEmail: [email protected] landscapes look or behave atOffice: (210)353-3391 the state versus federal levelsMobile: (210)232-5038 going forward What are the challenges & opportunities for our community20
W ENERGY POLICY/EPA CERTAINTY Carolyn Shellman, Chief Legal & Administrative Officer (CLAO)—CPS Energy Session Leader Becky Klein, Director—Klein Energy Rob Talley—Talley & Associates 21
SESSION V @ 4:30 PMCEO KEYNOTEContact Being a community asset forMonica Taylor 155 yearsDirector, Executive Brand & Outreach How “economies of scale” willEmail: [email protected] have to be leveraged withOffice: (210)353-4259 “incremental value”Mobile: (210)382-7324 Rebuilding our plane while flying itDrew H. JohnstonChief Evangelist for ResilientGridModerator for Q &A 22
Paula Gold-Williams, President & Chief Executive Officer (CEO) - CPS Energy I often tell our Team Members (@ every level), “If you’re not focused on other Employees, our Customers OR our Community, you are focused on the wrong things.” - Paula Gold—Williams“Let’s not go the way of the typewriters thatare no longer around. We must remaindiligent in evolving our business to meet thechanging expectations of our customers.” - Paula Gold—Williams 23
ST. MARY’S UNIVERSITYSt. Mary’s University, as a Catholic Marianist University, fosters the formationof people in faith and educates leaders for the common good throughcommunity, integrated liberal arts and professional education, and academicexcellence. Their mission statement is a reflection of the Characteristics ofMarianist Universities. There are five elements that characterize theMarianist approach to education: Educate for formation in faith ...AND Educate in the family spirit The Greehey School of Business at Provide an excellent education St. Mary’s has been accredited by Education for adaptation and AACSB International (The Association of Advanced Collegiate change Schools of Business), since 1997. Educate for service, justice and (Less than 1/3 of business peaceCPS Energy is the largest programs in the nation have thisUnited States, providing cmomunpiceitpitaivlleyl-yo-wprniceeddepleocwatrceicrcatrhenrddoiuntgaahttuiaroadnligv.)earssceogmepnaenraytiinontheportfolio to the Greater San Antonio area. 24
ST. MARY’S LEADERSHIP Tanuja Singh, D.B.A.Tom M. Mengler, JDUniversity President Dean of Greehey School of Business (GSB)One Camino Santa Maria, San Antonio, TX 78228 25
NEXT STEPSSpeakers Dinner,January 30, 20176:00p.m.—8:00p.m.The Plaza Club100 W. Houston,San Antonio, TX 78205, USFrost Building Floor 21Dress Code:Business attireDirections to the Plaza Club:The Plaza Club is located in downtown San Antonio, at the intersection of Main St.and Houston Street. Walking from the Hotel Valencia, go north towards E. Houston St and enter Frost Building on Houston Street. From 281 heading South take the Commerce Street Exit, and turn right. Fol- low Commerce Street for approximately 11 blocks. Turn right at the light at Flores Street. Turn right at the next light at Houston Street. Turn right onto Main Street and the Frost Bank parking garage entrance will be directly to the right. From I-35 heading South take the Lexington, Main, & San Pedro Exit. Turn left on Main Street. Follow Main to the light at Houston Street. Immediately after you pass Houston Street, the Frost Bank parking garage entrance will be directly to the right. 26
Speakers Luncheon Update: Prior to the start of the symposium, we will host all speakers in the President's dining room at St. Mary’s Univer- sity. Lunch will be served at 11:00 a.m. Your CPS Energy point of contact will be in touch with you to provide you with parking information, suggested time of arrival, hotel accommodations and changes.Thanks again for joining us on January 31, 2017! 27
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