Jan/Feb 2020

January/February 2018• 10 Tips to Improve Practice Efficiency• Bacteria, Gum Disease, and Mitochondria• Getting Along With Coworkers• Opinion: Avoiding the Apathy Trap January/February 2018 The Dental Assistant PG 1

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January/February 2018 Volume 87. No. 1 ADAA President Natalie Kaweckyj, LDARF, CDA, CDPMA, COA, COMSA, CPFDA, CRFDA, MADAA, BA Executive Director John E. Kasper, PhD, CAE Managing Editor Angela Hickman 877-874-3785 X220 Advertising Sales Manager John E. Kasper, Jr. 877-874-3785 X214 Editorial Review Board Jan DeBell, CDA, MS, BS Ronda Lane, CDA, RDA Cathy Roberts, EFDA, MADAA, CDA-Emeritus, CDPMA-Emeritus, COA-Emeritus, CPFDA-Emeritus Robynn Rixse, CDA, EFDA, FADAA The Dental Assistant Journal 140 N. Bloomingdale Rd. • Bloomingdale IL 60108-1017 General inquiries 877-874-3785 • fax 630-351-8490 e-mail: [email protected] • www.adaausa.orgTo obtain a copy of our Writer’s Submission Guidelines or the Editorial Calendar, please go to the ADAA website, www.adaausa.org.Copyright 2018 by the American Dental Assistants Association. Reproduction in whole or in part without permission is prohibited.DISCLAIMER: “Authors and advertisers are solely responsible for the accuracy of any and all material provided to The DentalAssistant. Authors and advertisers are also solely responsible for checking that any and all material relevant to dental care in aclinical setting meets OSAP standards. The information and opinions expressed or implied in articles and advertisements that appearin The Dental Assistant are strictly those of the authors and advertisers. They do not necessarily represent the opinion, position orofficial policies of the American Dental Assistants Association.” January/February 2018 The Dental Assistant PG 3

FEATURES9 10 Tips to Improve Practice Efficiency By Belle DuCharme, RDA, CDPMA Dentistry is a structured environment that operates from an orchestrated schedule. Use these tips to improve your practice’s performance.12 Bacteria, Gum Disease, and Mitochondria By Alvin H. Danenberg, DDS Healthy mitochondria are critical for our oral health, for our cells’ health, and for our existence. Healthy mitochondria are supported by nutrient-dense foods, efficient exercise, restorative sleep, and reduction of stress. If mitochondria are not firing on all cylinders, disease will occur.14 Can’t We All Just Get Along? By Kevin Henry All of us do things that annoy someone else. Is there something happening that is bothering you and keeping you from enjoying your day? If so, for the good of your patients, your practice, and your own sanity, it has to stop today.16 Opinion: Avoiding the Apathy Trap By Natalie Kaweckyj, LDARF, CDA, CDPMA, COA, COMSA, CPFDA, CRFDA, MADAA, BA, and Kevin Henry Two long-time friends and dental professionals take a critical look at the dental assisting profession and how today’s dental assistants can take their careers—and the profession—to the next level.18 From the Archives: The Business Side of Dentistry from the Dental Assistants’ Standpoint In this statement to the Georgia State District Attorney Association, Maguerite Gilleland of Macon discusses the critical role of dental assistants in ensuring a dental practice is successful from a business standpoint.20 Scholarships and Awards ADAA offers several recognition opportunities for students and professional dental assistants. Learn how to apply here.DEPARTMENTS6 Editor’s Desk 24 Trustee News 7 President’s Page 27 Member Spotlight22 News Briefs The Dental Assistant (lSSN-1088-3886) is published bi-monthly (every other month). Non-member subscriptions are $30. Allow 6-8 weeksfor subscription entry. Publisher is the American Dental Assistants Association, 140 N. Bloomingdale Rd.; Bloomingdale, IL 60108-1017PG 4 The Dental Assistant January/February 2018

DeliveringPractice SuccessTogether.Henry Schein offers a complete line ofCAD/CAM equipment and materials. As part of our ongoing effort to support customers with choices to meet unique practice needs, Henry Schein offers dental professionals and laboratories access to a greater variety of digital solutions in the United States. A full range of equipment and materials are available for CEREC®, PlanMill, and more. SMCoAauDtrec/rCeiaAlsM 18DS8432 January 8– March 30 2018 For the entire product offering,see our new CAD/CAM Materials Source.Partner with us to empower your practice Supplies | Equipment | Practice Management Systems | Digital Technology | Technical Service | Business Solutionsfor success, so you can focus on thecare of your patients.Supplies | Equipment | Practice Management Systems | Digital Technology | Technical Service | Business Solutions Contact your Henry Schein Sales Consultant or call 855.801.1129© 2018 Henry Schein, Inc. No copying without permission. Not responsible for typographical errors. 18DM8870 January/February 2018 The Dental Assistant PG 5

Editor’s DeskAngela HickmanManaging EditorThe Dental AssistantSee Your Name in PrintThe Dental Assistant journal is a valuable resource Her words still ring true. both for practicing dental assistants and Another manuscript from author and dentist Alvin students. In each issue, our team seeks toprovide you with practical tips and advice, along with H. Danenberg sheds light on a deeper medical issuenew health-care developments, to help you improve that may manifest in the dental chair. “Gum disease isyour practice, care for your patients, and advance the one result of dysfunction in the mitochondria withinprofession overall. To ensure we keep up with the gum tissue cells,” he writes. “So, it appears that healthylatest developments in the field and best innovations mitochondria are critical for our oral health, for our cells’for improving practices, we need your help. The Dental health, and for our existence. Healthy mitochondriaAssistant relies on practicing dental assistants, dental are supported by nutrient-dense foods, efficientassisting educators, and other experts in the field to exercise, restorative sleep, and reduction of stress. Ifcontribute manuscripts. Your great ideas, lightbulb mitochondria are not firing on all cylinders, disease willmoments, and patient advocacy are all of interest occur,” he writes.to us. ADAA President Natalie Kaweckyj and IgniteDA Co- We know writing a manuscript for your professional founder Kevin Henry take a tough look at the epidemicjournal might feel intimidating, but contributing is a of apathy in dental assisting. Concerned about burnoutgreat way to advance your professional development and new dental assistants with misconceptions aboutand career. Best of all, we’re here to help. Email your the career, the two long-time friends challenge dentalideas to [email protected] and we’ll help you get in assistants to take charge of their careers. “Find thatprint. I can’t wait to hear about the great work you’re spark that ignites your career and don’t let anythingdoing and the advice you can share with your peers. snuff it out,” writes Henry. “When you rediscover your passion, you will never look at your day as ‘just a job’ In the meantime, I hope you’ll dig into this issue. again. That’s how you beat apathy.”Because dental assistants play a critical role in apractice’s productivity, we’re taking a deep dive into And that brings us full circle to our need for greatefficiency. Belle DuCharme, RDA, CDPMA, training copy. Consider getting outside of your comfort zone andconsultant and director of PE/PACE for eAssist Dental contributing to the journal. You’ll love seeing your nameBilling, recommends 10 tips to improve practice in print.efficiency, including eliminating time wasters in theclinical area and requiring time management reports. Enjoy all the content in this issue—including updates“To give the patient the best care while the practice from ADAA Districts, introductions to new products, andstays profitable is the goal of most practices,” she writes. conversations with ADAA members and leaders.“Efficiency in every system of the practice is critical toachieving this goal. Use this information to critically Happy New Year from all of us at ADAA and Theevaluate your time and goal management for a happier, Dental Assistant.less stressful, and profitable practice.” Interested in writing an This issue’s look back at the journal’s archives also article for the journal?includes a discussion of practice management. Youmight be surprised at how much you have in common Email the Managing Editor atwith a dental assistant in 1938. “Perfect coordination [email protected] exist between the dentist and his assistant in alldepartments of a dental practice. Team work that makesfor efficiency, speed, and good work should be the aimof both,” Marguerite Gilleland wrote eight decades ago.PG 6 The Dental Assistant January/February 2018

President’s Page Natalie Kaweckyj, LDARF, CDA, CDPMA, COA, COMSA, CPFDA, CRFDA, MADAA, BA President 2017-2018 American Dental Assistants AssociationNew Year, New Beginnings for a Happier You!“Life isn’t about finding yourself. The profession of dental assisting is changing almost on a daily basis through legislative advancements, Life is about creating yourself.” controversial issues that arise and are seen in various dental assisting forums, and a general shifting of the paradigm that we have grown accustomed to. With the start of the New Year, it is time to do something for you! –George Bernard Shaw Recognize your top priorities and efficiently manage your energy. Remember to take time out for yourselfMost of us come from a society where we were each day. A new year also means new beginnings and taught to value outside opinions and voices fresh starts. If you can let go of the past, freeing yourself over our own thoughts and ideas. We were of failures and disappointments, you can embrace ataught to favor our practical mind over the wisdom of new perspective—a fresh look at the future and all the wonderful possibilities it holds (really, limitless ifour gut instincts. Along the way we lost our connection you think about it). The New Year brings 365 fresh and exciting opportunities to mark your fate and make ato our own center, and when going within, we’re often difference, no matter how large or small.unable to decipher amid all the noise and influence to The New Year bringsfind our authentic truth. You might not even realize 365to what extent you are influenced—negatively and fresh and exciting opportunitiespositively—by things, events, and the people around to mark your fate and make ayou. Training ourselves to recognize our intuition takes difference, no matter how largeas much practice and commitment as developing any or small.other ability. Practice makes perfect. You can tap into Now is the perfect time to pursue a new beginning for something in your career. For students, it maya kind, gentle guidance that is speaking to you in be attending your first local dental assisting society meeting and getting to know other great professionals.every moment, helping to steer you in the directions I remember how daunting attending my first meeting alone felt. That first step is often the largest step wethat are best for you. Your intuition is your very own all need to take at some point in our lives. For those fairly recent to the profession, it may involve increasinginner-tuition, providing you with the most accurate toolyou could ever find to guide you forward. At first, youmay second guess yourself, but eventually you willlearn to trust your instincts.Deep within we all have access to what I like to callour character manual, stating exactly who we reallyare, why we are here, and what we are here to do. Wecan have access to this guide any time we want but thebusyness of life means we forget to tune in to it on aregular basis. Also, our emotional and mental filtersstop us from being able to read all of it clearly andthoroughly. So, tuning in regularly to our inner guidehelps us to remember what page of our life book we’reon, and directs us to the right chapter whenever we’refeeling a bit lost or out of sorts. Our body is wired toassist, giving us a strong “go for it” feeling when we areon the right track and a strong “hold on” feeling whenwe are not. Dare to go against what others may think ifyour inner self is leading your forward and it feels just alittle outside of your comfort zone. It is at times like thisthat some of the greatest successes are achieved. January/February 2018 The Dental Assistant PG 7

President’s Pagecontinuedyour network of peers through association involvement system as a result of our involvement. Reevaluate youron the local, state, or at the national level through support needs frequently as they will change throughoutcommittee and council work. For seasoned assistants, the year.it may involve rekindling friendships that may havedimmed through the busy years; a great opportunity to Think about one important current issue in your life.give something back either by volunteering, writing, or Tap your internal guide to help you gain clarity on thismentoring! Many of our states hold regional meetings issue, and to tell you what you need to know. Pay extraat various times of the year, which is a wonderful attention this week to the signals your body gives youopportunity to meet new dental assistants, gain some whenever you think about this issue and to the signscontinuing education, and perhaps see an area of the and messages coming to you via things people say,country new to you. For those who would like a personal articles you come across, advertisements that jump outchallenge, pursue ADAA’s Fellowship and Mastership at you, or unexpected opportunities. Sometimes whenwith the continuing education you normally take. We we change the focus on something we are concernedwould love to have you join our ranks of members who about, our answer comes out loud and clear when wehave gone above and beyond to achieve their dreams least expect it. When times do get tough, let your penand become ADAA Fellows and Masters. If continuing and mind flow without too much thinking involved. Trusteducation is not your cup of coffee, why not write an yourself, and you may find that you are your own bestarticle or course for ADAA? We are always looking for guide when it comes to gaining insight on any situationfresh authors, and have members on hand ready to you may encounter. Remember, your inner guidance ismentor those who would like a little help with their always there for you. Just follow it moment by momentwriting projects. It is through these various professional and let it take you to the life that is your destiny. Here isactivities that we are able to build a personal support to achieving our dreams and goals in 2018! SHOW YOUR APPRECIATION! March 4-10, 2018 Dental Assistants Recognition WeekToday’s dental assistants strengthen the entire practice and enhance patient satisfaction around the world.Dental assistants are committed to professional development and quality dental care.March 4-10, 2018, has been designated by the American Dental Assistants Associationas the perfect time to acknowledge and recognize this versatile, multi-talented member ofyour dental team.PG 8 The Dental Assistant January/February 2018

10 Tips to Improve Dental Practice EfficiencyFrom prioritizing the daily schedule to taking a break to connect withthe team, these tips will keep your operations at peak performanceBy Belle DuCharme, RDA, CDPMA“The great thing in life is efficiency. If you amount to patient into an appointment for a complete evaluation. Another important area of the schedule isanything in the world, your time is valuable, your energy determining any assistance the hygienist will need,precious. They are your success capital, and you cannot including which patients and who will be available to help.afford to heedlessly throw them away or trifle with them.” 2. Prioritize each day with goals and tasks that must be completed by the end of the day and see that –Orison Swett Marden , author and founder of SUCCESS magazine they are executed. Business staff and clinical staff set daily goals to complete the most important patient-Efficiency is a word that is thrown around a centered tasks. These will include but are not limited lot in business meetings, staff meetings, and to: claim appeals, collection calls, calling unscheduled leadership retreats. What exactly does it mean to patients, and confirming scheduled patients. Alsobe efficient? Wikipedia defines efficiency as “the (often included are treatment presentations, presentingmeasurable) ability to avoid wasting materials, energy, financial options, deposits, business production andefforts, money, and time in doing something or in collection reports, and balanced day sheets. Supportproducing a desired result. In a more general sense, it each other to complete daily tasks. Allow delegation ofis the ability to do things well, successfully, and without job duties when necessary.waste.” 3. Take a break and connect with the team—honor Do you often think that no one is as busy as you are? lunch and break times. This habit improves teamYou would like to have help but everyone else is running morale and is a motivator to stay on time.around too, lost in the world of chaotic “busyness.” Whatcan you do to be more efficient within the time allowedin each day? Dentistry is a structured environment that operatesfrom an orchestrated schedule that is designed with 10minute time units. A tight schedule means that if it isn’tscheduled already, it will most likely derail the schedule.Analyze the schedule. Is there time to give patients thetime and attention that they need? To efficiently manage a daily schedule, a MorningMeeting (or can be in the evening) or a system to reportto staff as they show up at separate times what will betranspiring for the day and how they will be neededserves as a guided road map to a successful day. Hereare 10 specific recommendations:1. Analyze the schedule daily for the best use oftime and team. Handle emergencies efficiently witha protocol. Decide what the appointment will belimited to based on the practice philosophy. If you dosee emergencies, it is with the thought of convertingthis person(s) to a complete evaluation? If not, you areperpetuating “patch dentistry” that is not only stressfulbut also not productive or profitable. The clinical team should look at the schedule dailyand determine when an emergency patient can beworked in without derailing the existing schedule. Onlydo what you have determined to be your “emergencyprotocol” on this patient. The goal is to motivate the January/February 2018 The Dental Assistant PG 9

10 Tips to Improve Dental Practice Efficiencycontinued4. Ensure each procedure has a clinical time must be planned for or it will have to be taken from themanagement report. Timing your procedures is a schedule somewhere.terrific way to evaluate efficiency. Scheduling in blockshas a profound effect on efficiency and profit such as Being prepared for any possibility allows your teambooking similar procedures at the same time. Blocks to feel confident. Have three assistants and only one isof two hours with a production goal forces the team to certified? Get them trained and require certification. Afocus on better scheduling. This report per procedure third chair can be efficient if it is staffed by a full-time,would include the name of the procedure, a list of highly skilled, licensed, expanded functions assistant.all necessary equipment and supplies necessary for The schedule has openings so that the assistant cancompletion, and the assistant time at the chair and the see any emergencies that the state law allows anddoctor time at the chair, giving a total chair time for each perform the in-office bleaching and postop checks,procedure. This is done to determine whether enough apply sealants, child prophys, and fluoride.time or not enough time is scheduled in the computerscheduler. If there is too much down time, it can hurt When the practice culture is to offer patientsthe production goals, and if there isn’t enough time, the complete exams, it moves the practice away fromstaff and patients will feel the stress. patching and emergency care. To add to the efficiency, at the end of every appointment, team members Dentists often underestimate the time needed for should ask the dentist, “Is there any other treatmenta procedure because they are considering their time that you recommend we do at the next appointment?”only. Assistants often overestimate the time required The goal is to efficiently combine treatment.for a procedure because they factor in the room setupand break down, the OSHA compliance steps (spraying 6. Get rid of paper charts. Using paper is inefficientthe room can take 5 or more minutes), lab work, and and a recipe for errors and lost records. New patientsterilization of instruments between patients. forms should be on your website and all patient records should be digital. To become paperless, go5. Each department should identify areas of time chartless first. Have certain forms that you cannot livewasting or areas where more efficiency is needed. without in the patient records? Be prepared to scanFor instance, in the clinical area, are there enough them in and then work to replace them with a digitalinstruments to complete all scheduled appointments version.that day? If not, when will the sterilization be completein time to provide the necessary instruments? Learn to 7. Start with the phone to ensure efficiency. Havethink outside the box when it comes to patient needs. the scheduling coordinators ask scripted screeningFor instance, if a child is coming to the practice for the questions to eliminate the 30-minute emergencyfirst time, what would you do to make the child and par-ent feel more at ease? Ask the hygienists where and when they will needassistance during the day. The morning huddle is animportant communication opportunity where a lot ofbottlenecks and time wasting issues can be spottedand mitigated before the day begins. Efficiency is a mindset and doesn’t mean doing morein less time. It means getting the goal accomplishedsuccessful in the least amount of time. Identify whichpatients will need more time with the business officeand with the clinical team, and be ready to meetthose needs. The time necessary to communicatewith patients either at the desk or the clinical chairPG 10 The Dental Assistant January/February 2018

10 Tips to Improve Dental Practice Efficiencycontinuedappointment. Bring the existing patient computer record • Home oral care instructionup and check for existing treatment plans and treatmentdiagnosed in the same arch as the “broken tooth.” Try It is estimated that 65 to 85 percent of the dentistryto get the patient to consider completing the work at performed in many practices results from hygienethe same visit if allowable or to schedule as soon as exams, yet many dentists and assistants see thispossible. valuable time as an interruption. By evaluating a procedure, the dentist and assistant can determine8. Teach everyone to be aware of what is going on when to stop and turn the procedure over to thein the clinical area of the practice. It is like having assistant. Hygienists can signal the dentist for theeyes in the back of your head. To know who is in each evaluation once their assessment is complete.chair and what is going on at any given time will allowyou to see where you may be able to add a patient 10. Eliminate waste in all areas of the practice suchor to extend treatment on a patient. The treatment as these common time wasters in the clinical area:coordinator or the office manager should walk throughand assess the traffic flow from time to time and offer • Shortage of tray setups to complete a morning ofhelp to keep things moving. Dental assistants who only dentistry or dental hygiene. Invest in cassettes andknow what is going on in their room must be taught to instruments for efficiency.be aware to be truly efficient. • Not using disposable dental supplies when applicable Licensing and certification of dental assistants not such as prophy angles, impression trays, burs, etc. Toonly helps increase their recognition and pay but also maximize the use of some items or to have the staffimproves the efficiency and production in the dental spend time cleaning out old impression material ispractice. Patients are always more at ease when inefficient and stressful.they know that the dentist and clinical dental teamare highly skilled. Seeing the letters CDA (Certified • Searching for the curing light. Buy one for eachDental Assistant), RDA (Registered Dental Assistant) treatment room where you do procedures that need( https://www.danb.org/Become-Certified/Exams- the curing light.and-Certifications.aspx ), COA, CPFDA or CRFDA, andCDPMA, after their name is a big plus to the dental • Searching for the digital sensors. Each hygienistcommunity as this is proof that dental assisting is not should have his/her own set to ensure the completionjust a job but a valued career. A big-time waster is of the assessment early in the appointment.when the dentist performs procedures that, by law, anauxiliary could perform. The best dental assistants stay • Hand scraping for removal of tenacious calculusat jobs when they can perform all the tasks that the law instead of using ultrasonic scaling devices. Theallows. Google your state law and availability of training ultrasonic tips and techniques are efficient and well-in your area. tolerated by most patients.9. Have the hygienist ready for exams any time • Backing up, sorting, and bagging too manywithin 50 to 60 minutes of the appointment. The first instruments instead of using ultrasonic scalingfive to 10 minutes of the dental hygiene appointment devices. The ultrasonic tips and techniques areshould be focused on the following assessment: efficient and well-tolerated by most patients. To give the patient the best care while the practice • Medical history update/blood pressure reading stays profitable is the goal of most practices. Efficiency • Periodontal probe/charting in every system of the practice is critical to achieving this goal. Use this information to critically evaluate your time • Oral cancer screening and goal management for a happier, less stressful and profitable practice. • Restorative observations and intra-oral photo evidence Belle DuCharme, RDA, CDPMA, is a training con- • Radiographs of clinical evidence sultant and director of PE/PACE for eAssist Dental Billing. January/February 2018 The Dental Assistant PG 11

Bacteria, Gum Disease, and MitochondriaHealthy mitochondria rely on healthy gumsBy Alvin H. Danenberg, DDSHere is an account that unfolds like the best energy-production machine. The origin of this energy- science fiction tale ever written. It’s the production machine was ancient bacteria. These relationship between bacteria and mitochondria, organelles are called mitochondria.and eventually gum disease. This relationship forms acritical cycle. Every cell in our body, with the exception of red blood cells, has mitochondria to create the energy to keep A long, long time ago—about 4 billion years ago— it alive. The mitochondria are embedded within thelife began on earth as a single-celled organism with cytoplasm of our 10 trillion human cells. Some individualno nucleus. Fast forward 2 billion years and bacteria cells have only a few mitochondria; our most activewere among the first living organisms. Some of these cells (like heart muscle) may contain as many as 2,400single-celled bacteria fed on organic compounds to mitochondria per cell. If these bacteria-like structures increate energy. These bacteria created carbon dioxide our bodies’ cells did not function properly, we would getand hydrogen as waste products. Other single-celled very sick and eventually die.organisms in existence at the same time fed only oncarbon dioxide and hydrogen. Then, an extraordinary Functions of Mitochondriaand life-changing event occurred. The mitochondria primarily are the batteries of the cell. If the batteries fail, the cell ultimately dies. However, Bacteria-producing energy from organic compounds energy production is not the only purpose of oursuccessfully entered some of these single-celled mitochondria. Mitochondria also produce heat asorganisms, which could not create their own energy necessary, assist in calcium signaling within the hostfrom organic compounds. Eventually, these bacteria set cell and throughout the body, and will induce cellup shop in their host cells. The invading bacterial cells death (apoptosis) when its host cell is damaged beyondcreated energy for their single-celled host organisms. repair. In addition, mitochondria regulate insulin inNow the host cells, with a self-contained energy the cell, synthesize cholesterol and other steroids, andsource from the resident bacteria, could evolve into participate in other functions required by specializedmulti-celled and more-complex entities. The gradual cells. Another critical function of mitochondria is todevelopment of these structures eventually led to the interact intimately with other organelles of the cell,makeup of our human cells, each with a self-contained especially peroxisomes, to create cellular homeostasis.PG 12 The Dental Assistant January/February 2018

Bacteria, Gum Disease, and Mitochondriacontinued As a waste product, mitochondria produce free are unable to repair themselves or increase theirradicals, which must be neutralized. If the mitochondria numbers in their host cell. Also, specific environmentalare damaged beyond repair, the cell would not be able elements and medications can be toxic to mitochondria.to function as it was designed. For example, a liver cell These include xenoestrogens (estrogen imitators) in thewould not be able to function as a healthy liver cell; a environment, acetaminophen (Tylenol), statins (anti-brain cell would not be able to function as a healthy cholesterol drugs), glyphosate (Roundup), and heavybrain cell; a gum tissue cell would not be able to metals like lead, mercury, and aluminum.function as a healthy gum tissue cell. In some situations,the cell might begin to replicate out of control and Patient Protocolbecome cancerous. Supporting healthy mitochondria must be considered with gum treatment. Current research suggests thatGum Disease and Mitochondria supporting the mitochondria’s ability to maintainWhen everything is working correctly, the mitochondria homeostasis in the cell might be life-saving. To thatare healthy and functioning at the top of their game. end, clinical treatment of active gum disease along withProblems develop when our mitochondria are supplements, which support healthy mitochondria,compromised. Gum disease is one result of dysfunction could be an ideal protocol to treat periodontal disease.in the mitochondria within gum tissue cells. First, treat active gum disease by removing local So, it appears that healthy mitochondria are critical irritants from under the gum tissues and by teachingfor our oral health, for our cells’ health, and for our effective oral hygiene. When advanced gum disease hasexistence. Healthy mitochondria are supported by created jawbone damage, the LANAP (Laser Assistednutrient-dense foods, efficient exercise, restorative New Attachment Procedure) protocol can be usedsleep, and reduction of stress. If mitochondria are not to assist the body in regenerating new bone aroundfiring on all cylinders, disease will occur. damaged teeth. In addition, encourage patients to eat nutrient-dense foods and remove the foods that Also, the gut microbiome is important for the health damage the gut.of mitochondria. The beneficial bacteria in the gutwill produce butyrate, other short chain fatty acids, Furthermore, three supplements support healthyand lactate from fiber as well as urolithin-A from mitochondria: a probiotic called MegasporeBiotic, atannins in food. These metabolites from beneficial vitamin K2 supplement called MegaQuinone K2-7, andbacteria feed healthy mitochondria, support the cells a mixture of prebiotic fibers to feed the healthy gutthat line the colon, and actually increase diversity in microbiome called PaleoFiber. MegasporeBiotic is ahealthy gut bacteria. Because ancient bacteria were unique probiotic that can survive the stomach aciditythe precursors of our modern-day mitochondria, the and set up residence in the intestines. It will increase theneeds of the mitochondria in our cells are similar to the population of healthy bacteria in the gut and increaseneeds of healthy gut bacteria. There is actually “cross the bacteria’s production of butyrate, urolithin-A, andcommunication” between our gut microbiome and our lactate. MegaQuinone K2-7 is a blend of vitamin K2 andmitochondria. several nutrients required by vitamin K2 to enhance the efficiency of the mitochondria. (Patients taking certain Another important nutrient in all of this is vitamin blood thinners may not be able to take this product.)K2. Vitamin K2 is produced by healthy gut bacteria. PaleoFiber is a combination of fibers derived from fruits,This vitamin is also available in some fermented foods, vegetables, roots, seeds, and tree extracts to feed theorgan meats, egg yolks, and grass-fed dairy. Vitamin beneficial bacteria in the gut.K2 appears to assist mitochondria by increasing theircapacity to create energy. Alvin H. Danenberg, DDS Periodontist, is a Certified Func- tional Medicine Practitioner and Certified Primal Health So, what will cause mitochondria to malfunction? Coach. He is the author of Crazy-Good Living! HealthyMitochondria can become damaged and dysfunctional Gums, Healthy Gut, Healthy Life. Learn ore at http://when necessary nutrients are not available from the gut, drdanenberg.com.when the energy created by mitochondria is less thanthe free radicals they produce, and when mitochondria January/February 2018 The Dental Assistant PG 13

Can’t We All Just Get Along?Fostering better workplace relationships requires the hard conversationsBy Kevin HenryWe recently marked the 25th anniversary of the If you’re having a tough Los Angeles riots. I don’t know about you, but watching the city of Los Angeles explode in conversation, you can’t come into itracial hatred and anger in 1992 was something thatseemed surreal to this young adult living miles away in with the attitude of “I’m right. You’reOklahoma. Images on the television showing all of thefires and destruction during that time were something wrong. That settles it.” No, there willthat I couldn’t stop watching and couldn’t believe wasactually happening. need to be an open, honest, and For many of us, when we think about the L.A. riots non-emotional discussion in order forof 1992, we think about Rodney King. His famous lineof “Can’t we all just get along?” became a symbol of that things to work out.horrific time. today. Not tomorrow, but today. Today, we are still asking ourselves that question. Maybe it’s not a sound or a saying but ratherCan’t we all just get along? That may be a questionthat you ask yourself every day when you walk into someone who keeps leaving their dishes in the sink orthe dental practice. If you’re working in a single-doctor doesn’t clean up after themselves in the break room.facility, there may just be five or six of you who comprise Maybe these people don’t think it’s their job to put awaythe team. For some of you, that’s your reality. For supplies or clean instruments. Maybe they don’t thinkothers, you have 10 coworkers, or 20, or more. However, they should ever have to seat a patient. Whatever it is, itit doesn’t matter how many coworkers you have, bugs you and it sometimes eats you alive. What is it thatsometimes it’s simply impossible to get along. bothers you every day in your business? So can’t we all just get along? The simple answer is Here’s my simple take on what you should do: Talkno, we can’t. We’re human beings with our own likes and to the person about it. I know, you’re thinking there’s nodislikes, different teams that we root for or hate, and way you could ever do that. You’re thinking that that willdifferent things that we enjoy or drive us absolutely up only cause problems. You’re thinking that is the worstthe wall. possible solution to a problem. I’m here to tell you that life is too short to let someone or something bother you My dad has rarely used a toothpick. I’m convinced of every day. If someone else is controlling your happiness,that fact. How do I know? For as long as I can remember, that has to be stopped immediately.he’s made this sucking sound through his teeth tryingto get food dislodged after a meal. You know the sound. So how do you do talk to someone about a problemYou’ve heard it before, I’m sure. It’s a sound that bothers you’re having with him or her? First, you need to logicallyme but absolutely drives my daughter up the wall. decide in your head if you’ve exhausted every other option to make the issue go away. If you have, then it’s When my mom, my dad, my daughter, and I used to time to have “the talk.”go to lunch after church on Sunday, I knew what wascoming in the car on the ride home. From the backseat, Here are two key points to remember about “theI would start hearing these sucking sounds as my dad talk.” First, it has to be brought up in a business settingfinished off the last bits of his dinner. I was driving but and not as a personal attack. Remember, you’re ancould peek over to my daughter in the passenger seat employee of the business (just like the other personand almost literally watch her skin crawl. is as well). When the business succeeds, you succeed. When the business runs smoothly, not only is your day There are things that all of us do that annoy someone better but also the bottom line of the business becomeselse. Sometimes, these are things we can move pastand let roll off our backs. But there are plenty of timesthat a certain sound, saying, or action can make our skincrawl as well. Are you facing that in your practice today?Is there something happening that is bothering you andkeeping you from enjoying your day? Then it has to stopPG 14 The Dental Assistant January/February 2018

Can’t We All Just Get Along?continueda focus rather than putting out fires everywhere. someone said something they didn’t? I would far My grandpa was one of the smartest men I ever rather have someone tell me something to my face that I might not like than to say something about meknew. When I was in high school, I was having a behind my back. If you need to confront someonedisagreement with my girlfriend at the time. On this about something you’ve heard, use the methodparticular Sunday when I was visiting with him, we above and keep it as a business chat.were having nothing but arguments and problems.Ah, teenage love. He asked me how things were going • Second, avoid controversial topics. Some of thewith her and I told him not so great. He told me that, biggest arguments I have ever seen have resultedif I wanted to stay in that relationship, I needed to do from a discussion on politics or religion. Why take aeverything I could to work through our problems. He chance on starting something that could turn intotold me when I talked to her next that I needed to keep an argument? Save your thoughts for outside thean open mind and open ears, and use soft words. business (and please don’t talk to your patients about these topics either). Why soft words? I remember him smiling and tellingme, “You use soft words because someday you just • Third, do more listening than talking. So often, wemight have to eat them.” never really take the time to hear what the other person is saying. We automatically proclaim them The same holds true in your business. If you’re guilty for an action. There may be a perfectly goodhaving a tough conversation, you can’t come into it with reason why someone leaves early or comes in late.the attitude of “I’m right. You’re wrong. That settles it.” Listen to what the other person has to say beforeNo, there will need to be an open, honest, and non- dismissing them as wrong and proclaiming yourselfemotional discussion in order for things to work out. right.Let’s say you’re having a problem with the hygienist. No, we can’t all just get along. However, we can allWe’ll call her Rita. Here’s an idea of how to start theconversation. get along better. By focusing what could be a hard discussion around what’s best for business, you’ll find “Hey Rita, I know you and I haven’t gotten along very that your days can get easier and happier. Why put thatwell recently. I know we’ve had some issues and I’m off? Start improving your level of enjoyment at yourworried that it’s going to be something that our patients business today.notice very soon if they haven’t already. I want ourbusiness to be the best it can be and for our patients to Excerpted from Kevin Henry’s book, Battling and Beatingfocus on their oral health while they’re in here. Can we the Demons of Dental Assisting, now available onfind a time to talk?” You have not only opened the door Amazon.com. For more information visit, IgniteDA.net.of communication but you’ve also framed it as “what’sbest for business.” It’s suddenly not a personal issue butone that affects your business and your customers. I have been in a dental practice before when theteam wasn’t getting along. I’ve actually been in the chairnot long after the dentist and assistant had just had itout. I could feel the tension in the room and I could hearthe instruments being slapped back and forth betweenthe two “dental professionals.” It was honestly one ofthe most uncomfortable moments I’ve ever experienced.All I could think about during that appointment was,“They’re mad at each other and they’re working on mymouth!” So what are some simple tips for getting along betterin the practice? Here are three of my favorites. • First, ask and don’t assume. Have you ever thought January/February 2018 The Dental Assistant PG 15

Opinion: Avoiding the Apathy TrapTwo perspectives on the necessity of dental assisting advocacy and actionBy Natalie Kaweckyj, LDARF, CDA, CDPMA, COA, COMSA, CPFDA, CRFDA, MADAA, BAand Kevin HenryEditor’s note: ADAA President Natalie Kaweckyj and pay, and more satisfaction, keeping in mind that money isn’t everything. Personal satisfaction is the goal.IgniteDA Co-Founder Kevin Henry share a passion for So how do we evolve from a position of apathy todental assisting—and a long-time friendship. Given the one of movement and forward progress? Simply by identifying what we’ve done, remembering what wemany changes and developments in the field, including want to do and why we want to do it, and proceeding accordingly. Promoting the message that we are a vitalexpanded functions and licensure, the pair recently component of the dental team is essential to the survival of our profession. Joining our professional organizationdecided to tackle the issue of apathy among dental is important in assuring that dental assisting will be a career option for future generations of dental assistants.assistants. They each present their own view here. Other organizations achieve their goals because they have a unified body to act on their behalf. It should be aFrom the Inside Out source of pride to be a member of the American Dental Assistants Association and the wonderful world ofBy Natalie Kaweckyj dental assisting.As a long-time leader in the dental assisting IIPNNATNREOTGNVRAEITRTIYSO.HNIP. . profession, I have had the chance to interact with dental assistants from all over the world. Working hard to deliver the very best inMany share some of the same issues we face on patient experience and practice lifestyle.a daily basis in the United States. All professionalorganizations experience the ebb and flow of what At Patterson Dental, we are proud to connect you withis going on within the industry. The declining trend innovative tools and resources so that you can focus onrecently seen in the dental assisting profession can be providing expert dental care.blamed on a multitude of issues, including personal Let us be your partner in providing everything you needattitude towards self, mindset on career, and the to excel at dentistry.outlook on the profession as a whole. Social mediahas often played negatively on some dental assisting CONTACT YOUR LOCAL BRANCHforums when an innocent comment is misconstrued 800.873.7683 | PATTERSONDENTAL.COMand blown out of proportion. Lack of caring,enthusiasm, or interest is at the root of the problem; 18P0687c (1/18)stepping outside of your comfort zone and gettinginvolved is the solution. While dental assistants once took pride in theircareer choice, many new to the profession may haveunrealistic expectations of what dental assisting shouldbe and unwilling to become an advocate to advancethe profession. Apathy thrives in a dental practice whenteam members feel disconnected from the vision of thepractice. Apathy can strike in the educational systemwhen faculty feel they are unable to connect with theirstudents. It is extremely easy to procrastinate andbecome unmotivated. A professional career is what you personally makeit. Granted, voices are better heard in numbers but ifyou truly want to make a change, you have to step upand get the ball rolling. A career requires change, nota position that remains the same day in and day out,and year after year. The career-minded professionalassumes the future will bring more responsibility, higherPG 16 The Dental Assistant January/February 2018

Opinion: Avoiding the Apathy TrapcontinuedFrom the Outside In same order for the same products every visit? Apathy’s biggest enemy is change. With change,By Kevin Henry a spark can be ignited that can renew your career.Apathy is a huge problem in today’s dental However, change is one of the hardest things that we assisting realm. At speaking engagements humans can often do. Checking the same boxes every around the country, dental assistants often day is pretty easy. Finding new boxes to check actuallyapproach me to say they are burned out or thinking takes effort.about leaving the profession. It breaks my heartbecause many of these fine men and women are Are you willing to put forth that effort? It’s estimatedamazing assistants. When they leave the profession, that 41 percent of Americans made a New Year’sthe profession overall suffers. resolution, yet only 8 percent of Americans will keep them. What makes the difference between keeping a I often describe apathy as the demon of “it’s just a resolution and ignoring the fact that you ever madejob.” When you believe that what you’re doing really one? Believing you can do it. I believe the same thingdoesn’t matter and when you get to the point of your holds true in the dental practice. Dental assistants oftencareer where you are just punching a clock and counting tell me that things will never change in their practicethe minutes until the weekend, something is wrong. Life or the doctor will never allow something to happen, sois too short to wish days away. they give up on change or trying something new. It’s always sad to me to see a hope extinguished because of If you are finding yourself in this position, ask yourself external circumstances.what is causing it. Have you fallen into the rut of doingthings “the way we’ve always done them?” Is it easier Make 2018 different—for you, your patients, andjust to do things that way rather than learn new ideas your practice. Find that spark that ignites your careeror techniques? Are you listening to the visiting sales rep and don’t let anything snuff it out. When you rediscoverwhen he or she discusses the innovative new materials your passion, you will never look at your day as “just athat are being introduced or are you just giving them the job” again. That’s how you beat apathy. Natalie Kaweckyj, LDARF, CDA, CDPMA, COA, COMSA, CPDA,WANTED! Dental Assistants...To speak at major meetings, To write for the Dental Assistant Journal, and to develop ce cources and webinars.Put your dental assisting knowledge and skills American Dental to work for you and your colleagues. Assistants Association VOLUNTEER AND GET INVOLVED 140 N Bloomingdale Rd. THE ADAA WANTS YOU! Bloomingdale, IL 60108-1017 Contact: Sidonia Peto at [email protected] or Toll Free: 877-874-3785 Call 877-874-3785, Ext. 229 Phone: 630-994-4247 Fax: 630-351-8490 www.adaausa.org January/February 2018 The Dental Assistant PG 17

From the ArchivesA look back at the early days of ADAA and The Dental Assistant journalFrom the January/February 1938 issue of The Dental Assistant, Marguerite Gilleland, of Macon, Georgia,shared “The Business Side of Dentistry from the Dental Assistants’ Standpoint,” which she read before theGeorgia State District Attorney Association, May 17, 1937, in Savannah.Members of the dental profession are just coming to realize that dentistry has a business as wellas a professional side, and that withoutproper office management, no dentistcan be called a success. Realizing this,they are looking more and more tothe assistant to efficiently care for therecords, the proper handling of patients,the making of appointments, a closer andmore systematic handling of collections,and the various other items that pertainto the business side of dentistry. Thismakes it all the more necessary that theyhave a capable and efficient assistant toaid in carrying on this part of the work.The dentist, when busy at the chairdoes not have the time to attend tooffice details and it is here that a well-trained assistant is indispensable to heremployer. Time is the most valuable assetof the dentist; therefore, anything thatwill conserve his time and expedite andincrease the amount of services renderedis of importance in dental practice. The should be done. She should be a diplomat and salesmanassistant can supplement the work of the dentist in all in one, contacting patients and preventing friction.such a manner as to conserve time and increase his What patients say to their friends and others after theyproductive capacity. If she is to do her best, she must leave a dental office is the best advertisement a dentistlike her work, center her entire interest in it, and carry can have, and this form of advertising costs nothing.on with a personal enthusiasm equal to that which she They consider not only the excellency of the work butwould exert in a business of her own. the appearance of the office and its personnel, type,Perfect coordination should exist between the dentist and condition of the equipment, the air of cleanliness,and his assistant in all departments of a dental practice. methods of sterilization, professional deportmentTeam work that makes for efficiency, speed, and good of operator and assistant, business tactics, and thework should be the aim of both. For this understanding care and consideration used in dealing with them.to exist, the assistant must have a thorough knowledge Remember, creating favorable comments from pleasedof what is expected of her; otherwise, she cannot patients is the best advertising known. It is always aanticipate the wants and needs of the doctor. Courtesy courteous policy to thank patients who refer others; itand efficiency go hand in hand. Being able to meet takes only a few words to show your appreciation.patients pleasantly and courteously is an asset in any Patients presenting for an appointment naturally dodental office. All patients feel more at home when they not feel at their best; therefore, care should be takenreceive a courteous welcome; their nervousness and to have the office tastefully arranged. The receptiontension is eased and their whole attitude can be entirely room gives them their first impression of the office. Itchanged by the time they are seated in the chair, if the should be well lighted, appropriately furnished, andproper tact and diplomacy is used. Anything that the pleasing and restful to the eye as well as the mind.assistant can do to allay fear and put the patient at ease Many patients form their first impression before theyPG 18 The Dental Assistant January/February 2018

From the Archivescontinuedever see the dentist. I will mention the operating room Thenext. There are important things to consider here. The bestoperative equipment should be modern, attractive, and way to keepefficient, and every part of it should be spotlessly clean accounts balanced whenat all times. Cleanliness and sterilization are paramount patients fail in their payments is byfactors in the conduction of all operative work. Every personal contact. The proper handling of suchpart of the office should be properly ventilated. With accounts takes not only tact and diplomacy but a coolproper ventilation, the office will be free of the odor of head and well-chosen words, thereby saving muchdrugs. The business office is just as important as the embarrassment for the office as well as the patients.other rooms previously mentioned. This department As a last resort, we have collection agencies to turn to,of office management involves bookkeeping, filing but no account should be allowed to stand indefinitelyof patients’ records, x-rays mounted and filed, all without an effort being made to collect them, or havecorrespondence attended to, appointments made, them taken care of by notes; for the longer an accountestimates given, and arrangement of files. It also runs, the harder it is to collect.provides a private place for conference with friends orpatients without embarrassing anyone or disturbing The call list is a valuable asset to any dental office,the quietude of the operating room. All records should for a prophylaxis and examination of the tooth mustbe kept accurately and up to date. There are many be carried on at regular intervals if good results arereasons why dentists are looked upon as being lax in to be expected. The preparation of the call list mustbusiness methods and one of the most important ones be given careful consideration, and the same tact andis that their methods of keeping records are woefully judgement are needed to see that it becomes a practiceinadequate. Regardless of how well any business is builder as needed in discharging the many other dutiesmanaged, it cannot be a complete success unless its of the dental assistant. The motive behind all dentalbookkeeping system keeps a thorough record of all services must be genuine interest in the welfare of thedetail. Even with the most accurate set of books, there is patient, and unless preventive service is based on thisbound to be some loss. motive, the practical results and financial returns will be very doubtful. The patient must understand that their If a thorough understanding as to fees has been had name will be placed on the call list only if they wish. Ifbetween the patient and the dentist before the work is everything is not tactfully handled, there is danger of thebegun, it is much simpler for the office. This, of course, patient receiving the impression that the sole object ofis handled by the dentist until the contract is made and the call is to increase the financial return of the dentist.then the assistant can carry it on to completion. As tohow good collections are depends largely upon the An important factor for success in officemethods used when the patients make their first visit management is the purchasing of supplies; such articlesto the dental office. After the examination is made, a as are stable can be bought in quantities, therebydefinite fee is agreed upon, and the doctor has attended saving quite a sum during the year. In carefully studyingto all angles of the case, the assistant takes the account the price list of the different catalogs, many times thein hand. She should get all necessary information assistant finds she can save quite a bit in orderingconcerning patient’s name, address, telephone number, materials. To sum it all up, every assistant owes it tooccupation, by whom referred, and the name of the herself to render the very best service she is capableparty who is to pay the bill. She should by all means of, and the degree of this service will depend on herget their credit ratings. Keep a complete record of personality, tactfulness, ability, judgement, cleanliness,everything that has passed between the patient and and her knowledge of office management. And whiledoctor concerning the account, and they should be she may have personality, tact, ability, and cleanliness,advised that statements will be mailed at the end of no dental office can be the success it ought to beeach month. Whatever the contract is, it is the assistant’s unless she has a complete knowledge of proper officeduty to see that it is carefully carried out and the patient management. Therefore, let us at all times renderreminded of his account when circumstances require it. full, fair, and loyal service, by putting into execution everything that is involved in an assistant’s duty. January/February 2018 The Dental Assistant PG 19

Scholarships and AwardsThe American Dental Assistants Association offers a number of awards and scholarships, designed to recognizeexcellence among working dental assistants, to support student achievement, and bring attention to the profession.Members and students may apply for scholarships by visiting www.adaausa.org.ADAA Merit Scholar Award ADAA Pride AwardsPresented to a student who has demonstrated advanced Presented to a member who believes in loyalty to selfachievement in academic and clinical performance, as as well as the profession of dental assisting. Therewell as teamwork and leadership qualities, based on are four categories for this award (Clinical Assistant,involvement in campus program and/or community Business/Administrative Assistant, Educator, Air Force),activities. The recipients will receive an award and one- which honors hard work, self-motivation, professionalyear paid ADAA membership, and will be announced in enhancement, and advancement of the career of dentalADAA publications. assisting. The recipients will receive an award and be announced in ADAA publications.Eligibility: All student members currently enrolled in Eligibility: All Professional, Federal, Life, and Life Retireda CODA approved program. Only one nomination per members.program shall be accepted. Deadline: June 30Deadline: March 15ADAA Student Achievement Award Anna Nelson Memorial Award for EditorialPresented to a student who has demonstrated Excellenceleadership ability through some activity related to Presented to the ADAA member who has submitteddentistry through participation in class activities, the best educational article for original publication instudent organization(s), and local/state dental assisting the ADAA journal. Articles are chosen by the Awardsorganizations, where available. The recipient will receive Committee. The recipient will receive an award and bean award and will be announced in ADAA publications. announced in ADAA publications.Eligibility: All student members currently enrolled in Eligibility: All Professional, Federal, Life, and Life Retireda dental assisting program. Only one winner will be membersselected. Deadline: May/June issue of journalDeadline: March 15 Loyal Assistant AwardJuliette A. Southard Scholarship Presented to the member who has demonstrated loyaltyCandidates will be considered on the basis of academic and longevity in service to their employer. The recipientachievement, ability, and interest in the career of dental will receive an award and will be announced in ADAAassisting. Scholarships will be awarded through an publications.evaluation process. A maximum of 10 scholarships will Eligibility: All Professional and Life membersbe awarded. The amount for the scholarship depends Deadline: June 30on the amount of scholarships awarded.Eligibility: All ADAA members currently enrolled in a Membership Awarddental assisting program furthering a career in dental Presented to the state or local association that hasassisting. developed and implemented the most creative mem-Deadline: March 15 bership recruitment plan/campaign resulting in an increase in its membership. The recipient will receive anADAA President’s Award of Excellence award and will be announced in ADAA publications.Presented to the member who has shown the most Eligibility: All state and local associationsoutstanding achievements in promoting the objectives Deadline: June 30of the association and furthering the profession ofdental assisting. The recipient will receive an award and New Member Involvement Awardwill be announced in ADAA publications. Presented to a member of not more than five years’Eligibility: All Professional, Federal, Life, and Life Retired standing who has shown the most outstandingmembers. achievement in promoting the objectives of theDeadline: June 30 association and furthering the profession of dental assisting. The recipient will receive an award and will be announced in ADAA publications. Eligibility: All Professional members Deadline: June 30PG 20 The Dental Assistant January/February 2018

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NEWS BRIEFSPlanmeca Emerald Scanner Accepted by Brasseler USA Expands Brio LineClearCorrect Brasseler USA has expanded upon its family of BrioPlanmeca has announced single-use diamond, carbide, and polishing instrumentsthat the new Planmeca with the recent introduction of new BrioShine FeatherEmerald intraoral scanner Lite Composite &is accepted for use with the Ceramic Single-UseClearCorrect clear aligner Polishers. BrioShinesystem, joining the Planmeca Feather LitePlanScan intraoral scanner. Composite & CeramicBoth Planmeca Emerald Single-Use Polishersand Planmeca PlanScan adapt to most toothintraoral scanners can now surfaces, yet arebe smoothly integrated into durable enoughdental practices’ clear aligner to last throughworkflow. After scanning multiple restorations. Compared to most polishingthe upper and lower arches systems, these polishers eliminate time spent polishingin occlusion, doctors can instantly export the scans and by reducing the amount of steps required for optimalupload them safely and securely to ClearCorrect’s online results.doctor’s portal. BrioShine Feather Lite Composite & Ceramic Single-eAssist Partners with Dental Accounts Use Polishers are available in:Receivable Ninjas yy Medium intra-oral “Step 1” polishers for botheAssist Dental Solutions has announced a partnership composite and ceramic polishingwith Dental Practice Ninjas, a consultancy that helpsoffices increase profits by slashing their accounts • Universal composite diamond impregnatedreceivable. Dealing with delinquent accounts polishers are indicated for universal pre-and collections has always been one of the more polishing of composite restorationsunattractive duties of dental practice back office staff.Dental Practice Ninjas provides a logical extension • Universal ceramic diamond impregnatedof eAssist’s service. Now, the company can provide polishers are indicated for pre-polishing zirconia,its clients with a seamless and efficient solution for lithium disilicate as well as porcelain andfollowing up on past-due accounts, auditing balances, porcelain fused to metal (PFM) restorationsand managing collections. Staff can focus entirely onpatient care, confident that AR is being taken care of by yy Fine intra-oral “Step 2” diamond impregnatedexperienced, qualified professionals. polishers are used as a final universal polisher that provides an exquisite finish to all restorations They are recommended for use at slow speed (4-6,000 rpm) accompanied by a light water spray. An economic alternative to conventional polishing systems, single-use polishers lessen overhead costs by reducing dispensing labor while completely eliminating the time-consuming sterilization process. Each BrioShine Feather Lite Composite & Ceramic Single-Use Polisher is color-coded and features unique markings, providing the user with easy identification for application. BrioShine Feather Lite Composite & Ceramic Single-Use Polishers are available in packages of 30.PG 22 The Dental Assistant January/February 2018

NEWS BRIEFSMouthwash and Diabetes? Don’t Panic. bacteria. Instead of selectively killing halitosis-associated microbes, Katz says, they indiscriminately wipe out allA recent study in the journal Nitric Oxide had startling bacteria, including good bacteria that produce nitricnews for users of mouthwash. People who use common, oxide, which helps to prevent diabetes.over-the-counter mouthwash twice a day, or even morefrequently, showed a significantly elevated risk for Always check mouthwash ingredients, advises Katz.diabetes or pre-diabetes, the study said. But don’t panic Although the study made no connection between anyjust yet, advises Dr. Harold Katz of TheraBreath. specific ingredient and diabetes, a few ingredients“While this is an interesting study, it’s important to are worth considering. For example, make sure yournote that the researchers didn’t conclude that EVERY mouthwash is free of drying agents such as alcohol andmouthwash causes diabetes,” says Katz. “What those sodium lauryl sulfate (a harsh detergent found in mostresearchers found was there is a possible association toothpastes and some mouthwashes). Katz says that abetween abuse of traditional mouthwash formulas and dry mouth is one of the most common triggers to baddiabetes. That’s not the same as cause and effect, and breath.even they say more study is needed.” Also reconsider your frequency of use, he advises. Newer oxygen-based formulas may actually be The results of the diabetes study were tied to howbeneficial to oral health, as well as overall health. often people in the test group used mouthwash. TheThe study made it clear that the researchers didn’t problems showed up in those who used mouthwash atdifferentiate among mouthwashes, and not all least twice a day, and sometimes more often than that.mouthwashes are the same, Katz says. Mouthwashes “The study said that those who used mouthwash lesswere initially designed to kill a wide range of oral than twice a day showed no association with diabetes,”bacteria, including bad breath bacteria, as just about Katz says. “If you’re concerned and you are one of thoseanyone who has seen a mouthwash commercial knows. people who use mouthwash several times a day, youBut some brands are almost too good at attacking might want to consider cutting back.”ADAA Announcements Lane is a certified and registered dental assistant from Texas, with more than 30 years of experienceThe American Dental Assistants Association is pleased in the dental profession, primarily in oral andto announce a new CE course for 2018: #1701, maxillofacial surgery. She is a past-president of theInstrument Composition, Care, and Maintenance, Texas Dental Assistants Association (TDAA) and iswhich is applicable in the Infection Control division. currently an ADAA Trustee. She has taught, andWritten by Ronda V. Lane, BS, CDA, RDA, FADAA, the continues to teach the TDAA State Board of Dentalcourse is approved for 2 credits through the Academy Examiners approved RDA course and exam in Texasof General Dentistry (AGD) PACE program. and teaches dental assisting at Remington College in Fort Worth. This course covers the critical component ofcleaning instruments effectively and efficiently, with The course is available online free of charge tospecial attention to the importance of instrument ADAA members and $45 to nonmembers.composition in determining the most effectivemethod for cleaning to promote instrument longevity, Mark your calendar for a new ADAA Webinar.to minimize corrosion or rust, and to prevent Beyond Ergonomics: How To Practice Pain Free,staining and scratching. A dental assistant must be will be presented by Daniel Jacobazzi, PT, onknowledgeable regarding what solutions should be February 21, 6-7pm CST. Further information will beused or avoided to preserve instrument integrity and forthcoming.what instruments should never be cleaned together,as well as determining when an instrument can orshould be repaired or replaced. January/February 2018 The Dental Assistant PG 23

TRUSTEE NEWS 3rd District Trustee 4th District Fatima Oglesby-Morris, Kristy Eddleman DA, RDH The 4th District is planning a The District of Columbia Dental 2018 meeting in Charleston July Assistants Association is still getting 20-22 at Medical University of South back on track. The association has Carolina school of dentistry. Tentative established an active website to help speakers are John and Karen Comisi. attract more members and an email Watch for details in the next issue oraddress, [email protected]. DCDAA will hold on 4th District’s Facebook Page.a meeting in the spring with membership being the top North Carolina held its board meeting in January topriority and to let the dental community know DCDAA continue to plan for its Annual Conference, May 17-20.is back. DCDAA has a dental assistant member doing The meeting will take place in conjunction with thevolunteer work in the Ivory Coast, which is an inspiration NC Dental Society Meeting at Kingston Plantation infor all. Contact: Jess Deinlein, dental instructor, vice Myrtle Beach, South Carolina. Education, fellowship,president and secretary, DCDAA, [email protected], and business meetings are planned. Visit [email protected]. ncdentalassistant.org or the Facebook page for more The Maryland Dental Assistants Association is very details.excited to welcome new members who are on the South Carolina will hold a board meeting February 17executive board. State President Vernestine Maye CDA in Columbia, South Carolina, to plan the coming year.has secured a seat on the Howard Community College Kentucky is planning its annual session for August 25,Advisory Board. Contact: Vernestine Maye, president and Northern Kentucky has scheduled its annualMDAA. education for October 27. KDAA and NKDAS are The Virginia Dental Assistants Association has a planning their education programs for the calendarboard meeting scheduled for March and a continuing year. Visit www.nkdas.org regularly for updates.education opportunity April 13 in Virginia Beach that Tennessee is busy planning its fall 2018 educationwill feature Kevin Henry and Dayna Johnson. Contact: session. Details are to be determined. Check theTina Allen Bailey, CDA, CDPMA, president, VDAA, Facebook page for updates.president, Richmond Metro Dental Assistants Society, We are so proud of our 4th District members [email protected]. were featured in the November/December 2017 issue The certification examination in Ohio remains an of The Dental Assistant: 2017 Fellows Award recipientsextremely popular option, and test scheduling fills Veyann (Van) P. Henry, CDPMA, RDA, FADAA fromup four months in advance. Ohio Dental Assistant Kentucky, and Mark Matney, CDA, RDA, CPFDA, FADAA,Association members volunteer as proctors, and must BA from Tennessee. Congratulations to you both.hold either CODA or DANB certification to participate. A The 4th District includes Kentucky, North Carolina, Southchange in venue has been required due to the program Carolina, and Tennessee.cessation. The spring exam is being held two weekendsin a row, which adds an extra exam day for those 6th Districtchallenging the test. Continuing education within the Karen Minca, CDPMAAkron Dental Assistants Society has had great varietyin its programs, with individual members suggesting I hope everyone’s holiday seasontopics and speakers, allowing everyone to have input. was blessed and full of love andAttendance has been steady, except for one event family. We ended the year withthat coincided with a blizzard. Contact: Kimberly Arny, wonderful news from ADAA’s centralchairman, ODAA, [email protected]. office: State rebates for December The 3rd District includes Delaware, District of Columbia, of 2014 and January 2015 are beingMaryland, Ohio, Virginia, and West Virginia. paid down. States are gearing up for 2018. I have sent a copy of The Matrix’s Fall edition to our state presidents. Illinois,PG 24 The Dental Assistant January/February 2018

TRUSTEE NEWSIndiana, and Michigan are compliant with all of the our social media MDAA Facebook Page. There is a site onrecent Bylaw updates. Facebook for the American Dental Assistants Association as well. In addition, you will see that there is a Facebook If you have not yet ‘friended’ our states’ social media page for each one of our local societies, so please become apages, I would suggest you get involved. You may miss member of your local group as well. These Facebook pagessome great CEs. We are looking forward to a productive will be instrumental for networking and will become the2018. key to hearing about job openings, continuing educational programs, and community service opportunities. The MDAA annual session, planned for April 2018 atthe Crowne Plaza Hotel in Lansing, Michigan, will feature All of your MDAA officers are here to help you in anyLois Banta on April 26, hosted by Barb Gurnee, and way that we can. You will find our photographs andKevin Henry on April 27, hosted by Lori Barnhart, Kim contact information on the website at www.midaa.org, soHoppes, Karen Minca, and Gwen Graham-Feldkamp. please don’t hesitate to reach out to us. MDAA ScholarshipBoth of these speakers support the ADAA and are great Chairman, Lori Barnhart, has sent out via e-mail amotivational speakers. The exhibit hall and CE are at the scholarship opportunity for those of you that are enrolled inLansing Center and a shuttle is provided. Entertainment an ADA CODA accredited program. Don’t let it pass you byincludes a concert at Lansing Brewery and Game Night and be sure to submit by the deadline of March 1.at the Ballpark. More information will be coming to alocal near you soon. For those students who completed school last year, you are most likely preparing to renew your dues. Remember, MDAA held a past president’s dinner in Frankenmuth, you will now be called NPRO1-Annual and will get aMichigan, in October. In attendance was Esther reduction on your dues, and a reduction on the second yearAndrews, Nancy Jaremba, Jill Loewen, Barb Gurnee, Lori NPRO2-Annual, and the third year NPRO3-Annual. On yearBarnhart, Gail Baumgarten, Maralee Albrecht, Karen four, you will be up to full price dues. You are a full-fledgedMatherly, Gwen Graham-Feldkamp, and Karen Minca. member now! You can serve as an officer, committee member, be a delegate and VOTE! Michigan’s Mission of Mercy is scheduled for May31-June 3. Visit the Mission of Mercy website at www. Welcome aboard!michigandental.org or contact Karen Minca (poohe0@ All dental assisting instructors and students arehotmail.com) or Lori Barnhart ([email protected]). invited to the 2018 MDAA Student Day event, which willVolunteers are the heart of the Mission of Mercy and the take place in Lansing on April 27. Dr. Ona Erdt will be theMDA Foundation will rely on 1,500 volunteers during the guest speaker. The event includes a new competitionfour days of the 2018 program. Volunteering provides this year that involves creating a dental-related crafta sense of commitment and service, and also highlights item. This can range from a wreath to office decorationthe continued challenges of dental insurance and lack or something that could be used at a dental healthof access to care for Michigan residents. A program of fair. The essay and video competitions as well as thethis magnitude also requires nearly $300,000 in tax- raffle and photo booth will all be included. A surprisedeductible donations and in-kind contributions to offset competition that will entail one representative fromexpenses for dental equipment, facility rentals, supplies, each school. Students participating in the 2018 Studentpharmaceuticals, and food costs. Consider a monetary Day Video Competition should think outside of the boxgift or in-kind products or services. To donate, visit www. when picking a video theme. It can be anything dentalmichigandental.org/foundation. related. Make the video entertaining and fun as well as getting your point across to the viewers. You can set Michigan Dental Assistants Association President it to music, film it in black and white, or make it silent.Deborah Jaruzel, CDA, RDA, BS, shared the following Some possible topics include oral hygiene instructions,letter to dental assisting students recently and I would infection prevention, or unique ways to remove babyalso like to share it with you: teeth. If you are stuck for an idea, email grahamgagf@ comcast.net for ideas. I would like to welcome all of the new student members The 6th District includes Illinois, Indiana, and Michigan.who have joined the ADAA/MDAA membership this fall. Allof us here in this great state of Michigan welcome you tothe wonderful profession of dental assisting. Please be sureto check out our website at www.midaa.org and join us on January/February 2018 The Dental Assistant PG 25

TRUSTEE NEWS 9th District Please feel free to add to this list as you consider why Ronda V. Lane, BS, CDA, RDA, you keep meeting locally as a group and a chapter of FADAA ADAA. Please write me at [email protected] and add to my list. I welcome your ideas and thoughts. There is nothing more inspiring than seeing someone interested The 9th District includes Arkansas, Louisiana, Oklahoma, and excited to reactivate a state or and Texas. local chapter of ADAA, and that is what is happening in the 9th District. 12th DistrictThe state of Louisiana has been in a period of inactivity Ruby Roachfor a while, but changes have forced the members toeither come forward or allow the state organization The association’s 2018 Generalto discontinue. I am happy to report that after several Assembly will be a California Associ-efforts by ADAA and myself, someone has stepped up ation of Dental Assisting Teachers/and is willing to keeping the state active. As with any California Dental Assistants Asso-new beginning, it has begun as one seed with the hopes ciation Joint Annual Conference onof sprouting new hope, new ideas, and growth. April 20-22, 2018. CDAA is excited to Austin, the state capital, is where the state dental announce it will be meeting at the world famous Queenboard exists and where legislative changes happen. Mary Hotel in Long Beach. The 2017 joint meeting wasSo, reactivating this local organization is critical to very successful and this meeting will follow a schedulekeep members informed of changes that affect their that is much the same: April 20 education sessionsprofession. With Texas being so big, having a local will include content on teaching and the profession oforganization in a key location is important. dental assisting; April 21 sessions will include content So the task at hand is how to motivate others of interest to all in the dental field and the CDAA Gen-to become active in an organization? In fact, a new eral Assembly; and April 22 will be the CDAA Board ofmember in Austin asked me that very question: “Why is Directors meeting.it important to have a local chapter meet?” A very good Ongoing issues:question that requires some thought. • Management of the business of CDAA falls to the • The real magic of a group happens on site and in executive committee, which continues to serve person. the membership well. Kudos to those dedicated individuals. • Meeting in person allows members to bounce ideas off one another. • Membership promotion is continuing at both of the Scientific Sessions of the California Dental • Like-minded people can speak the same language, Association. The latest was in San Francisco August such as dentistry. 24-26. The booth included fun things for those who came by to see what CDAA can offer members. • Learning a new skill or information on site allows Two corporate sponsors funded a gift giveaway for interaction between teacher and learner. dental assisting students who came by the CDAA membership booth. • Professional connecting is important for future job searching or any business growth. • The board continues on the work in progress, updating the CDAA Bylaws and MOP. • Working together as a local group to provide community service is a positive bonding experience. • CDAA’s government relations committee monitors the California Dental Board meetings regarding • Local meetings provide a way to stay focused and issues that affect the dental assisting profession. motivated within the field. The 12th District includes California, Guam, Hawaii, and • Local chapter meetings provide a specific period Nevada. dedicated exclusively to learning. Procrastination can become a common problem with keeping up with industry standardsPG 26 The Dental Assistant January/February 2018

MEMBER SPOTLIGHTOFFICER: Cathy Roberts, EFDA, ADAA: How do you promote ADAA when representingMADAA, CDA-Emeritus, CDPMA- the organization?Emeritus, COA-Emeritus, CPFDA- Roberts: I always talk one on one to dental assistants toEmeritus (Indiana) share all my passion about the ADAA.ADAA: How long have you been a MEMBER: Judith Forsythe, RDAmember? (California)Roberts: 45 yearsADAA: Why is ADAA important to you? ADAA: As a member of ADAA, whatRoberts: It is my professional organization and provides changes have you seen over theme with information, networking, continuing education, span of your career as a dentalliability insurance, a national forum, and lifelong assistant?friendships! Forsythe: A lot has happened in my 35 years as a dental assistant! IADAA: What motivated you to become actively involved believe the most impactful changes have been infectionin ADAA as an officer? control, digital x-rays, and CAD/CAM crowns. When IRoberts: I wanted to give back to my professional started my career, we didn’t wear personal protectiveorganization and to dental assistants. I felt I could equipment. As difficult as it may be to believe, we didn’tcontribute leadership, ideas, and motivation, and learn wear gloves. The changes in infection control have beennew ideas as well. vital to protect the dental assistant and the patient. I appreciate the efficiency of digital x-rays; the days ofADAA: What inspires or motivates you about dentistry? manually developing film and mounting x-rays only toRoberts: I have been an expanded pediatric dental find that you have to retake the x-ray or the processorassistant for over 42 years. I always enjoyed helping rollers “ate” your film were not very productive. In mychildren with their dental needs. I love the hugs! I also opinion, the most revolutionary changes are CAD/CAMloved expanded functions. Every day was something crowns. The technology challenges the dental assistantnew and I loved learning new materials and improving to continually grow and the patients love the same daymy skills. crown. I look forward to what comes next.ADAA: What would you tell a member who is ADAA: What can you tell a new member to encouragecontemplating running for office? them to become a member of the national organizationRoberts: It may seem like a lot of work at first but there or to become actively involved at the state, local, orare many rewards in sharing your time and talents to national level?improve the local, state, or national organization. Forsythe: I think becoming a member of the organizations of your chosen career is vital to stayingADAA: Do you feel as an officer you were able to achieve in touch with your peers and creating awareness aboutthe changes you envisioned when you first became an current issues. I appreciate the information and insightofficer? I have received from networking at meetings. Start atRoberts: I reorganized the South Central DAS in 1990 the state and local level; attending meetings are a greatand served as state president three times. Indiana DAA way to network with others who are experiencing similarwas able to bring about several legislative changes to issues as yourself. I enjoy the passion that comes fromthe Indiana Dental Practice Act. As national president, my peers during discussions; it helps to keep my fireI feel we brought greater recognition to the ADAA and burning. Volunteering as a committee member or officerbrought the ADAA to many dental assistants. will help you to grow personally and professionally. Never stop learning. Once you get started, there is no January/February 2018 The Dental Assistant PG 27

MEMBER SPOTLIGHTdoubt you will continue your involvement all the way to ADAA: What would you say to dental assistants whothe national level. say their employer/doctor tells them they don’t need to belong to the ADAA?ADAA: When did you choose to become a member of Forsythe: I value other people’s opinions; oftentimes, ityour professional dental assistants association? What gives a different perspective to the situation. Ultimately,inspires or motivates you about dentistry? I make up my own mind and do what’s best for me. IForsythe: Unfortunately, I was several years into my don’t know a reason why an employer/dentist wouldcareer when I was made aware of becoming a member object to their dental assistant becoming a memberof my professional association. Life was busy for me, of their association. The membership would only helpbeing a wife, a mother of three growing boys, and them to be more informed and passionate about theirworking full time. Joining my professional association chosen career as a dental assistant and that wouldnever crossed my mind. Through a mutual friend, I met benefit the patient, dentist, and the team.someone who was very much involved in the local, state,and national associations. During a brief conversation, STUDENT: Taryn Pierceshe encouraged me to become a member and get (Connecticut)involved. The conversation piqued my curiosity enoughthat I went on the ADAA website to do some research. It ADAA: As a student, whattook me several weeks to finally commit and fill out the motivated you to become aapplication. I have been a member since 2005. I have member of ADAA? How did youalways been inspired by the patient who comes into the find out about the Association?office covering their mouth due to embarrassment and Pierce: My main motivator wasthen leaves after treatment beaming and showing off a not only myself but also my dentalnew smile and renewed self-esteem. assisting teacher, Dina Guarino. Overall, she was the one whoADAA: Did you find another dental family when you inspired me to join the association and she was the onechose to become a member? who told me about the membership opportunity.Forsythe: I am always excited to meet new people,especially people in the dental family. I have made ADAA: What are your expectations of ADAA now thatlifelong friendships all over the country. I especially you have graduated?enjoy learning about how different dental assisting is Pierce: Since I recently graduated, I am really expectingfrom state to state. Most of us are only aware of our the ADAA to further expand my knowledge about beingown state regulations. In the dental assisting world, each a dental assistant. I also think the site should promotestate’s allowable duties are different and I enjoy learning ways to get our certifications in expanded functions, asfrom other members about their states. well as talk about subjects that include specialty offices, such as orthodontics, oral surgery, periodontics, etc.,ADAA: What aspect of patient care do you enjoy, and and gain more knowledge about those offices besideswhy? general dentistry.Forsythe: My most favorite aspect of patient care isbuilding a relationship with the patient. When a patient ADAA: What benefits will you take advantage of as acomes in with anxiety, shaking at the thought of coming member of ADAA?to the dental office, I like to build their trust, calm their Pierce: I am looking forward to the online seminars andfears, and help to make their experience better than other scholarship opportunities that I can acquire if Ithey expected. ever decided to go back to school.PG 28 The Dental Assistant January/February 2018

MEMBER SPOTLIGHTADAA: What inspires or motivates you about dentistry? ADAA: Is there anyone who influenced you to become aPierce: What motivates me the most about being in member?dentistry is helping others. I am currently employed by Wasyluk: No, I was aware of ADAA through informationan orthodontic company, and being the face that my given to me through my dental assisting school. I justpatients see and can remember as a positive experience recently researched it as I was looking for CE classes tois the greatest feeling. I also know that what I’m doing complete to renew this past year.in my line of work is literally giving people the chance tosmile again. Overall, that’s my passion—to help others— ADAA: What has ADAA done for you professionally?and I love what I do. Wasyluk: The American Dental Assistants Association has provided me with a lot of information to further NEW MEMBER: Courtney my career. I have access to many CE courses online, Wasyluk, CDA, RDA (New Jersey) The Dental Assistant journal, and other members of the dental assisting community. It has also given me the ADAA: Why did you choose to opportunity to earn a fellowship. become a member of ADAA? Wasyluk: I chose to become a ADAA: What inspires or motivates you about dentistry? member of ADAA to further my Where do you see yourself in five years? education in dental assisting as Wasyluk: Being able to improve patients’ self-esteem well as become more involved through their smiles is one of my biggest motivations. in the field. I am able to access Working with cosmetic dentists and orthodontists, I’ve a lot of information, including been able to see peoples’ lives change from being ableCE courses to be able to stay up to date with new to feel confident smiling. I’ve worked in health care sincetechnology and advances being made in dentistry. I I was 16 and really enjoy being able to help others. Ialso recently enrolled into the fellowship program and hope in five years I will be pursuing my master’s degreehope to continue to further my career through other and be able to work in dental education.opportunities through ADAA.bausch_gps_inside_dent_1016.pdf 1 9/22/16 2:47 PM January/February 2018 The Dental Assistant PG 29

MEMBER SPOTLIGHT ADAA welcomes the following new members, who joined ADAA in September*, November, and December 2017Janeth Abalos CA Tannia Daley GA Lori Grindle CAHamdi Abdi WA Bryce Dana AZ Yesenia Guardado CAMarina Aguayo Sutton AZ Megan Daniels CO Mariah Guinn NCCarlos Aguilar CA Kirstie Darby AZ Kelly Gullotto MAJanet Aguilar CA Elethia Davenport IN Jaclyn Gutierrez COMichelle Alexander IL Noelle Davidson CA Maria Gutierrez Mora NVBeena Ambaram CA Allison Davis AZ Katherine Guynes ARRuthann Andersen OR Kristin Davis WA Amy Hamilton OHTisha Anderson NC Jariusi Day TX Lynn Hanrahan VAEloy Angviano CA Carlo Delarosa CA Catherine Hanson NHAnas Arabi TX Elizabeth Delgadillo CA Savitrie Haripaul CTJhonathan Arcos CA Dayana Delgado CA April Harris VAAlejandra Arias FL Kristine Dennis CA Ishanique Harris COEnrique Armenta CA Alejandra Deollas CA Shawnece Harvey GASergio Arteaga Correa IN Kelsey Diaz NC Katrina Hawk DCNadine Attallah IN Carol Diaz MA Jennifer Hendler NYBrittney Bahr ND Sharon DiNardo MA Suazi Hernandez TXLindsey Bailey NY Eliseo Duran NV Tarah Heydorn AZNita Baird TX Whitney Englund OR Elaine Holmes IDMonica Baneto CA Jennifer Erbe MI Barb Houser IAAmy Baron CO Nadia Escobar NV Kimberley Hudlow SCJulia Baumann CO Emma Everett TX Rachael Hunter CAJorge Bello CA Ebony Fairfax Martin GA Stefany Ibarra Saldivar GAGuerlyne Bernadin FL Katherine Farin CA Cherkara Jackson TXBrinden Bocksell TX Terry Faristo CA Marjan Jafaryazar CAJocelyn Boisen WI Brianna Feehan ND Sandra James TXJenna Brune TX Pamela Feeney NC Daye Jang CASuzanne Burns VT Rosa Felix AZ Eliene Jean GAAmanda Burton AZ Erin Fitzgerald CO Christina Jefferson INVeridiana Cadenazzi Rosario NV Debra Flores TX Trina Johnson GAIliana Calixto CO Yulonda Foxworthy MO Valinda Johnston UTAlyssa Camacho WA Carolyn Franzel CA Ashley Jones TXBridgette Carter LA Holly Fraza CA Pamela Karns ILGlades Castillo TX Valerie Gaglia TX Deanna Keefer ORAbigail Chao CA Crystal Gamino CA Kathryn Kelly ILErin Chase MI Francisca Garcia CA Matthew Kiley CALeticia Chavez NV Mercedez Garcia IA Esther Kim NMBruce Christiansen TX Norma Garcia TX Sarah Kim OKMarianna Cincinnato MA Patricia Garcia CA Judy Kitts CABenita Cisneros CA Roberto Garibay CA Azize Kleinman FLChelsie Clement WA Andriy Gaydaychuk NY Jeni Kohlmeyer IAJeiffer Cobis Campos FL Maria Georgerson CA Holly Kregbaum CAOscar Collins CA Stacey Gerger OR Amanda Kroll CARachel Combel MN Elzbieta Gierot TX Elizabeth Larios CAAlice Cook TN Fidelia Gilmar MO Linh Lau COSylvia Cordova TX Diana Gilomen IL Edward Lauron NVGretchen Corkery CA Jess Gomez KY Amy Leeking WAPaula Covert NC Laura Gonzalez CA Erin Leeper TXGerri Cox GA Jennifer Granados CT Janice Lewis TXHailey Cox CO Christy Graves AZ Karen Lewkowski FLShawn Cross MD Kenyania Green GA Enrique Leytividal FLCatharina Daffre IN Diane Grigg VA Carol Licon AZ*October new members were listed in the November/December 2017 issue.PG 30 The Dental Assistant January/February 2018

MEMBER SPOTLIGHT ADAA welcomes the following new members, who joined ADAA in September*, November, and December 2017 (continued from previous page)Yanqiao Liu CA Thao Phuong OR Diana Sicairos CO CA TXMarcea Lopez CA Jayson Pineda CA Demarcus Simpson AZ CA GAReyes Lopez MN Abelina Pinedo CA Brandy Siqueiros AZ CA TXMarisela Lopez Rios TX Beth Pino CO Brittany Slay NY CA CADanielle Maas NV Diana Pinon CO Tiffany Smith NY OR CTGina Maddox TX candace Pirone KS Angela Snell CO TN NHNorma Madrid CO Kylee Poss NE Grecia Solano NV IL CALizandra Magana CA Devin Pratt MN Maribel Solis RI CA NMTiffany Magana TX Mechelle Quinories NV Abby Sorbero CO NY NCKelli Mahoney MN Laura Ramirez GA Lauren Spencer TX MO TXStaci Maijala CO Norma Ramos CA Sarah Staley NE TX TXCatherine Major CO Katy Ramsey CA Meaghan Stewart CA NM CATabitha Marquez CO Carrie Reed CA Nadine Stromberg NM NV NVJustino Martinez TX Dawn Reed OH Jessie Stuart VT CA INMelissa Martinez TX Destiny Rembert GA Kayla Synosch CO CA CANorma Martinez CA Hatixhe Rexha CA Alanna Tapia WA TX COZaira Martinez UT Nadire Rexha CA Stacey Tellis OK CA CAChristina Mathewson CA Tiffany Reyes TX Lauren Thomas GA MI NJMegan Mattson CA Betsy Richardson IN Marie Thomas TX MA NDDarryl Mayes CA Shandi Rickabaugh IL Markesha Tipps PA CA MDPaula McLain NV Kimberly Roberts VT Jennifer Todd CA IN INCresencia McNeese CA Miguel Robles CA Rena Tolly MI CA CAClaudia Medina CA Andres Rodriguez CA Brandi Turner CO CA CAJennifer Medina AZ Emi Roelhinny CO Pearl Vaca AZ CA NVMichelle Medina NV Selena Rogers WA Mateo Vallejos FL AZ INJerry Melendez CO Dayana Rojas Espana TX Claudia Valles Michelle Miller Alicia Romeo GA Heather Valley Nichole Miller Anna Romero CA Dawn Valois Kathleen Moehring Anthony Romero NM Alejandra Varela Robert Montoya Zully Roque NM Nidia Vasquez Emma Morales Jennifer Rosario CO Kynzie Vetter Jennifer Nieland Susan Rudisel IN Brianna Vialpando April Nielsen Celeste Russell OH Lindsey Viel Lupe Nuanes Elizabeth Ryan TX Heydi Vivas Lori Oberg Lydia Saenz CA Marion Washington Shawn O’Kelly-King Nasrin Safian CA Courtney Wasyluk Julieta Oliver Kiley Saint Saens CA Kimberly Webb Joanna Oppedisano Rose Salazar CO Mikala Wegner Dianna Ortega Leysa Sam WA Susan Wienand Janet Ortega Ashley Sanchez NM Mary Williams Davion Owens Blanca Sanchez CA Quentin Williams Haley Owens Savannah Sandoval NM Bailey Wilson Susan Pagano Deepali Sankholkar TX Katie Winkelman Viridiana Paniagua Alamo Meagan Scott NY Genet Woldemariam Heather Patron-Beal Brianna Segovia CO Maggie Woodcock Paolo Payongayong Susan Seidman CO Krysti Yandrich Margie Pell Sonia Serna TX Lori Ybanez Jesus Pena Emily Severin CO Julee Young Jonathan Perez Valentina Shevchuk CA Jerelyn Zacke Veronica Perez Sherry Shook NC Joanna Zuniga Ivona Petkovic Brian Shuman VT*October new members were listed in the November/December 2017 issue. January/February 2018 The Dental Assistant PG 31