New Reflect mag

Spring / Summer 2016ReflectMeet our Dementia Praise forCouncil of support for AtherleighGovernors Halton Park

WelcomeWelcome to Reflect, our new combined Bernard Pilkingtonpublication for Foundation Trust members, Chairmanservice users and carers. response to the issues identified around end-of-Thank you to all those who suggested names, life care and confirmed the CQC no longer hasI hope you like the editorial board’s choice. any concerns about our delivery in this area.Reflect will be published twice a year – a spring/ The Trust has already resolved all the actions thesummer issue in April and an autumn/winter CQC has advised we must do and we have clearissue in October. You will continue to receive a action plans in place to address those they havecopy through the post, but if you would prefer to suggested we should do. We therefore welcomereceive an electronic version, please let us know the CQC’s commitment to re-inspect those areasand we will add you to our email mailing list. where issues were identified during the July visit within the next six months and revise our ratingsSo, a lot has happened already in 2016, perhaps accordingly.most notably the publication of the Care QualityCommission’s (CQC) reports following our I believe the inspection process has alreadyinspection last July. helped us make improvements and will continue to do so. I am confident we have the correctYou may be aware that the Trust’s overall rating arrangements in place and deliver safe, caring,was ‘requires improvement’. I’d like to thank responsive and well-led services to our patientsall those who took part in the process – before, and service users, putting us in a strong positionduring and after the visits – and I would like to to achieve a ‘good’ rating on the next visit.take this opportunity to comment further on theoutcome. Coming up, we have our Annual Members’ Meeting, combined with our involvement eventI am pleased that 11 of our 13 core services were on Wednesday 13 July at The Foundry in Widnes.rated as ‘good’ – nine of our 10 mental health I look forward to seeing you there.services and two out of three community healthservices. In addition, we were rated ‘good’ overall On pages 7-10, you can meet the Trust’s Councilfor being effective, caring and responsive. of Governors. Our governors have an important role in ensuring the Trust is publically accountableI’m also proud the CQC has recognised our for the services it provides.committed and passionate staff as providinggood, patient-centred care, and that they found I hope you enjoy this issue of Reflect. If there’s apatients to be overwhelmingly positive about the story you’d like to read about or write for a futurecare they received, reporting that staff treat them edition, email your ideas towith compassion and care. [email protected] for consideration by the editorial board.I am, however, a little disappointed with theoverall rating, but was greatly encouraged by Bernard Pilkingtonthe positive comments made by CQC and other Chairmanstakeholders at our quality summit, where theHead of Inspection praised our swift 48-hourFront cover photo by Simon Molyneaux. www.5boroughspartnership.nhs.uk @5boroughsnhs ©2016 www.facebook.com/5boroughsnhs www.youtube.com/user/5BoroughsNHS/videos2 5 Boroughs Partnership NHS Foundation Trust

Atherleigh Park set to be “bestfacility in Greater Manchester”Local councillors were full of praise where Lord Smith publically praised thefollowing a recent visit to the new mental development, Simon Barber, Chief Executive at 5health hospital being built in Leigh. Boroughs Partnership NHS Foundation Trust, said: “I was so proud to hear Lord Smith telling fellowWigan Council Leader, Lord Peter Smith, was council, CCG and NHS trust leaders from acrossjoined by fellow Leigh West ward councillors Greater Manchester about what we’re doingSusan Greensmith and Myra Whiteside for a tour in Leigh and the difference it will make to localof Atherleigh Park. people.Leader of Wigan Council Lord Peter Smith said: “The new hospital will enable us to deliver high“I was delighted to be able to take a look around quality inpatient services for adults suffering fromthe new facility which will help offer Wigan mental ill health as well as patients with dementiaborough residents with superior treatment. The and memory conditions. It will instigate new waysway people with mental health issues are treated of working and provide vulnerable people with ahas been transformed thanks to an acceptance safe, comfortable and purpose-built environmentof how prevalent conditions are. in which to be treated.”“Everyone will know someone who has been Inpatients are expected to move to the adultsaffected or has themselves needed support building – phase one – in autumn, while the Laterdue to mental health problems and the topic is Life and Memory Service building – phase two –one which rightly dominates central and local aims to open early 2017.government plans. A recruitment drive has been underway to ensure“Greater Manchester is currently developing its we have qualified and enthusiastic staff in postown mental health strategy and this new facility to deliver high quality patient care ahead ofwill be the best there is in the whole of Greater opening.Manchester and will offer support to those whoneed it most.” To follow the progress of the development, follow @AtherleighPark on Instagram orFollowing a Greater Manchester Health and search for #AtherleighPark on Twitter.Social Care Strategic Partnership Board meeting 3

New dementiasupport servicefor HaltonA service which helps families cope with theday-to-day challenges of dementia has seensuch success in Knowsley that it has nowexpanded to Halton.The Admiral Nurse Service, which has been (L-R) Tracey Fletcher with Admiral Nurses,running in Knowsley since 2011, is delivered by Julie Rudd, Jacqui Fuller and Cheryl Ogierour Trust in partnership with national charityDementia UK.Our team of specialist dementia nurses will workwith local families to help them to understandand cope with the changes which can occurwhen a loved one develops dementia. They willsupport families to make informed decisionsabout their future needs, to enable them to staytogether for as long as possible.Margaret Dempsey, aged 83, lives in Knowsley Tracey Fletcher Admiral Nurse Clinical Leadand cares for her husband, Alf, who is 85. She Knowsley and Halton said: “It’s very rewarding tosaid: “My admiral nurse is called Jackie. The help be able to make a positive difference to the livesand advice she’s given me about dementia has of people living with dementia by supportingbeen second to none. families to develop an understanding of the illness and build resilience to help them cope“At first I couldn’t understand why I needed with changing symptoms.”help when it was my husband who was unwell,but I soon realised the demands of looking after The new Admiral Nurse Service in Halton is nowsomeone with dementia on your own can make accepting referrals. Speak to your GP for detailsyou ill. on how to access the service. Alternatively, you can self-refer by calling the team directly on“Jackie helped me to understand the illness so 01928 753 162.that I could cope better. She became my comfortblanket at a time when I needed it most. I’m verygrateful to her.”“It’s very rewarding to be able to make a positive difference4

Trust welcomesFrank HanilyWe are pleased to welcome our new Directorof Operations and Integration, Frank Hanily,to the Trust.Frank has joined the Trust to lead on the qualityand efficiency of our services across boroughswith our partner agencies.Frank brings a wealth of experience from a wide Frank said: “The breadth of my previous rolesrange of health and social care settings, as well as has given me a wide range of experience. Ina passion for placing service users at the centre of the past three years I have been involved in theservice delivery and development. introduction of agile working and using digital technologies to increase choice and improveAs Director of Operations and Integration, health outcomes for patients and service users.Frank will take forward the Trust’s aspirationsto take a lead in improving the wellbeing of “I am a huge supporter of social inclusion andour communities in order to make a positive the need to place our service users at the centredifference throughout peoples’ lives. of service delivery and development.”Hope for IBS sufferersLocal people with irritable bowel syndrome There has been positive feedback from service(IBS) are being offered a lifeline thanks to users who have been supported by our dietitianshelp from qualified dietitians at 5 Boroughs to follow the FODMAP diet. One service userPartnership NHS Foundation Trust. reported: “The FODMAP diet has changed my life. When I think of how ill I was before I started, IThey have been trained to deliver a new diet now feel like I have some kind of control over mytreatment option – FODMAP education – to IBS symptoms by managing my diet.”sufferers in Knowsley and St Helens. If you are registered with a Knowsley orFODMAPs are types of carbohydrates that can St Helens GP and have a confirmed diagnosiscause increased sensitivity in the gut and can of IBS from your doctor, and you would like toworsen IBS symptoms. The FODMAP diet involves try the FODMAP diet, ask to be referred to theremoving these carbohydrates from your diet over 5 Boroughs Partnership Community Dieteticsan eight-week period to reduce symptoms and Service.then re-introducing certain foods to assess theiraffect.Lisa Martin, registered dietitian said: “Research 5suggests the FODMAP diet is very effective atreducing IBS symptoms. If you are suitable forthe FODMAP diet, our dietitians will guide youthrough each step to make sure you are notmissing out nutritionally.”

Meet your...Council of GovernorsWe’ve produced this handy guide to helpyou get to know your Council of Governors,who are here to represent the interests andviews of our members and the public.Below, you can read short profiles of all ourgovernors. This includes our public governorswho represent our public members across thefive boroughs, our staff governors who are hereto represent the views of Trust staff, and also ourappointed governors.Halton Jacqui McGloin Other I have been an active member of Denis McFarland the Trust’s Involvement Scheme, and have been involved in various I have personal experience of thetask and finish groups for planning, promoting Trust’s services and now wish to giveand monitoring Trust performance activities. I’ve something back by becoming aalso developed a greater understanding of the governor. Being a member of the Members’responsibilities and challenges that the Trust faces Engagement Group for the new Atherleigh Parkaround serious incident review processes, from hospital in Leigh has been interesting and I ammy unique perspective as an Involvement Scheme also involved with the patient-led assessmentsmember. on the care environment audits and waste management audits for the Trust.Knowsley St Helens Ron Rotheram I am a member of CrossLinks - a Chris Coffey drop-in centre which facilitates I took early retirement from the Inland helping people get back into employ Revenue 11 years ago on health ment. I am active in attending service grounds. I am an active volunteer inuser meetings so that I can help others. St Helens in the fields of heritage and the arts, and also write a weekly column in Christopher Whittle our local paper, which is called ‘Coffey Time’. I Lead Governor was asked to join the local Social Inclusion and I am a qualified mental health nurse Disability Network and am involved with my local and have personal experience of Healthwatch. This background gives me some living with a disability. I feel that extra awareness around current health issuesmy expenences will help me to contribute to my from the public and voluntary sectors.local community in a positive way.6

Alan Griffiths Jim Sinnott I am a carer for my son who has a severe learning disability, autism and Having cared for my wife some years epilepsy. I am Chair of St Helens ago throughout two protracted Mencap and Vice Chair of Liverpool periods of mental ill health and moreMencap and a former trustee of National recently my youngest son, I decidedMencap. I am passionate about equal access to to join 5 Borough’s Involvement Scheme. I’vehealthcare for people with a learning disability found my involvement as a volunteer bothand do whatever I can to ensure they get it. enlightening, thought provoking and very stimulating. Visiting the Alzheimer’s Society and John Richards Age UK’s Memory Cafes has given me a particular insight into dementia and the way service users My background is in the NHS and and their carers view the Trust’s Memory Services, broadcast media. I’ve long supported the support they’ve received and how they’re relatives with mental health issues coping with their illness. and endured my own. I’ve neverconsidered mental health ‘taboo’ and I campaign Wiganardently to stamp out stigma. To further thisI became a stand-up comedian and through Trevor Barton MBEStand Up To Stigma and Starfish Comedy Club Having had experience in both theI’ve continued to enlighten the public on mental public and private sectors, I am nowhealth matters through comedy, dialogue and a full-time volunteer working forother areas of the arts and media. ‘Trust in Leigh’, a capacity-building organisation for fellow volunteers in the area. IWarrington am involved with sport and art and hope to play a part in linking the new mental health facility Michael Ashley in Leigh to third sector organisations. I was also awarded an MBE in 2009. I am priviledged to be elected as a governor. I have spent all my working Alan Slater life in the health service. My last post before retirement was Medical I am a qualified general andDirector and Consultant in Palliative Medicine. As psychiatric nurse with over 30a result, I have acquired an excellent experience years’ experience in the NHS atfor feelings, demands and needs of our patients clinical, managerial and director level.in the community. I would like to make sure that I am committed to the integration of services tomy community in Warrington get the best service improve pathways of care and communication forpossible from the current available resources in all communities. I strongly believe in service userthe health service. and public involvement in both the approach and development of health services. Chris Hugo Sheila Ratcliffe I became a governor after As a carer of two service users with experiencing the services of the Trust borderline personality disorder, I and the important role they play feel that it’s very important to give in the needs of citizens throughout a voice to people living with thisthe five boroughs covered by the Trust. I don’t complex and challenging condition. I have alsoknow anyone, from any walk of life, who has been a part of the Trust’s Involvement Schemenot been touched either directly or indirectly by for the last two years and am looking forward tomental illness, and I want to help in any way I helping to improve the Trust’s services in my rolecan. as a public governor. 7



Dr Marian Catalan Councillor Marie Wright I am a child and adolescent I am the Executive Board Member for consultant psychiatrist at the Trust Health and Adults at Halton Borough and lead consultant for St Helens. Council and am also responsible I am passionate about patient for the public health agenda. I haveinvolvement and am committed to ensuring worked for many years with vulnerable homelesshigh-quality services. I will bring my skills and people and I will always be passionate aboutexperience to the Council of Governors as a public health issues, ensuring the communitymedical staff member, and contribute to the receive all the relevant information to enablefurther development of services, to ensure the them to make informed choices about everywellbeing of our staff and our communities. aspect of their personal health. Wendy Mitchell Councillor Pat Wright I am an activity co-ordinator on I am the Executive Board Member Coniston Ward in Knowsley, for Health and Wellbeing and Adult providing one-to-one and group Services at Warrington Borough therapeutic interventions to our Council. I am a passionate advocateservice users. I also successfully brought a team for older and vulnerable people, championingof eleven professionals together to complete a issues from mental health to patient and carerzip-wire challenge in Liverpool to raise awareness rights.of mental health and wellbeing. Hazel Hendrikson Councillor Susan Loudon I am the Trust Allied Health I have been a local councillor in Professional (AHP) Lead and have Wigan for more than 20 years and worked for over 20 years in clinical know how the services that the services. I am passionate about Trust delivers can help our residents ensuring that we provide high quality through the difficult times in their lives. I firmlyand safe services. I will use my vast knowledge believe that ensuring the people living in ourand experience to represent the voice of the AHP communities have positive mental health andworkforce, whilst putting the patient at the heart wellbeing is everyone’s responsibility, fromof the Trust. other members of the community to health practitioners.Appointed Councillor Joe Pearson I’m a district councillor and a parish Ann Cunliffe councillor on St Helens Council. I’m a member of the Health and Adult I am the Trust’s Staff Side Chair and Social Care Overview and Scrutiny the UNISON Branch Chair. My aim is Panel and the Health and Wellbeing Board. to ensure that management and Staff Side work closely together, If you have an idea you want to share or ain a supportive and co-operative manner to the question for a particluar governor you canmutual benefit of the Trust, its services and the email it to:Staff Side membership as a whole. [email protected] Alternatively, you can call our Membership Office on 01925 664803. 9



Baby pygmy goatsjoin animal assistedtherapy teamAnimal assisted therapy service Home Safari Due to their growing popularity at the Trust,has introduced baby pygmy goats Billy and Cheron hopes Billy and Elliot will becomeElliot to their growing array of animals that permanent members of the Home Safari team.regularly visit our Trust.Each Friday the team visit in-patient areas across For more information on animal assistedthe Trust to deliver animal-assisted therapyfor our service users, which aims to support therapy and Home Safari’s activities pleaserecovery by improving social interaction, cognitive visit www.homesafari.co.uk or followfunctioning and emotional wellbeing. them on Twitter @Home_Safari.The new arrivals first visited Sheridan Ward atHollins Park in January and have since visiteda number of other wards, including FairhavenYoung People’s Unit in Warrington.Home Safari Animal Therapist Cheron Mannionsaid: “The response from service users has beenunbelievable. From the moment we walked inwith Billy and Elliot, everyone’s faces lit up and itcompletely lifted their moods.”Pygmy goats are a breed of miniature domesticgoats and can be kept as pets as they aregenerally easy to care for and can adapt to mostclimates.NHS Retirement FellowshipThe Warrington Branch of the NHS Retirement like-minded people, join in activities and holidaysFellowship is looking to recruit new members to and enjoy a range of discounts.join in their social activities. The Warrington Branch enjoy many varied socialThe NHS Retirement Fellowship is the social, activities throughout the year such as monthlyleisure, educational and welfare organisation for coach trips, leisurely strollscurrent and retired NHS and social care staff and and educational talks.their partners. To find out more aboutIt is a registered charity and has approximately17,000 members across the UK. the NHS RetirementMembership of the Fellowship provides an Fellowshipopportunity to meet and spend time with other call 0800 915 1455 or visit www.nhsrf.org.uk 11

Wayne Rooney surprises Kirkbyprimary school with Schools 4Health award W ayne, who was a pupil at Our Lady and St Swithen’s Primary School in neighbouringEngland football captain Wayne Rooney Croxteth, said: “It’s great to see a school close toreturned to his roots to pay a surprise visit where I grew up taking the health and wellbeingto a primary school just up the road from his of its pupils seriously. It’s really important thatbirthplace of Croxteth in Liverpool. youngsters are given plenty of opportunities to get active and St Laurence’s has done brilliantly toWayne dropped into the whole-school assembly make this happen so quickly.”at St Laurence’s Catholic Primary School in Kirkbyto present staff and pupils with our Knowsley Trust Chairman Bernard Pilkington, who attendedSchools 4 Health Gold Award. the event at St Laurence’s, said: “The effort that staff and pupils at St Laurence’s have put intoThe school has been working with our Trust’s achieving our Schools 4 Health Gold Award isSchools 4 Health programme over the last year to tremendous, and to see such a strong level ofsupport their pupils to get healthy and develop a commitment and enthusiasm from the wholehealthier culture within the school. It was the first school community is fantastic.school in Knowsley to achieve Gold Award status– the highest level of the programme. “They are truly deserving of the award, and what better way to celebrate than with a visitThe Gold Award is only presented to schools that from a local sporting legend like Wayne? I’mcan show evidence of both positive behaviour sure everyone will still be talking about his visit inchanges and sustainable cultural changes within years to come.”the school community. St Laurence’s has broughtin a raft of positive changes, such as introducing For more information about thea healthy cookery programme and a wide range Schools 4 Health programme, visit:of after-school activities. www.5boroughspartnership.nhs.uk/ knowsley-schools-4-health/

Sleeping #sleep Young peoplerough street celebrate their achievementsfor charity Mental health professionals from our Trust Young people who have been involved swopped their clinics for the streets to raise with our Child and Adolescent Mental awareness of homelessness. Health Services (CAMHS) celebrated their achievements at an awards ceremony on Our Wigan borough Assistant Director, Karen Friday 11 March. Green, Head of Urgent Response, Ian Stirton- Cook, and Homelessness Worker Joanne Now in their third year, the awards were Woodcock, spent a night sleeping rough in organised by the young people themselves support of Wigan charity The Brick Project. through our SHOUT young people’s participation group, which meets regularly to Now in its third year, Street Sleep is an annual give young people the chance to get involved event which took place on 11 March and the with and improve our CAMHS services. trio joined around 100 people to spend the night sleeping rough in Wigan town centre in a bid The Alice in Wonderland themed ceremony to raise awareness of the issue of homelessness was held at The Village Hotel in Warrington locally and to raise funds to support people in and attracted more than 130 young people need. and their families, as well as Trust clinicians and local partner organisations. Karen said: “The annual Wigan Street Sleep event was a real eye opener for Ian, Joanne and Bernard Pilkington, Trust Chairman said: “The myself into the challenges faced by people who young people who have been involved with find themselves homeless. Although the weather our SHOUT participation group have played an was kind it was a difficult evening, with alcohol important role in improving our services and related incidents, shop alarms activated and an helping others over the past few years, and it’s assault, all of which served to illustrate the risks great to see their efforts recognised. and vulnerability of homeless individuals. “When you remember that all the young The event was well organised, particularly by people involved have experienced mental The Brick Project in Wigan, who offered health issues in the past and some are still hospitality and use of their facilities throughout receiving treatment for their conditions, it the night. We are overwhelmed by the generosity really brings home just how much they have of our friends, families and colleagues in helping achieved. Congratulations to everyone who us raise £750 for this amazing charity.” was shortlisted or won an award.” The Wigan Street sleep event Full details about the awards and the winners’“ ”was a real eye opener stories can be found on our website at: The team are still raising money for Street Sleep. Donate via their Just Giving page www.5boroughspartnership.nhs.uk/ at: www.virginmoneygiving.com/ team/5BPstreetsleep camhs-annual-awards-ceremony 13

Poet’s Nursing StaffCorner There came a time in my life,Our Poetry Editor Colin Pearson has chosen That I was met with a lot of trouble and strife.this poem for our first Reflect magazine. At this time I struggled to cope, And didn’t think there was any hope.This poem from one of our service users describeshow our nurses always have the patients’ The nursing staff helped me see,interest at heart. I couldn’t agree more, they do a That there was help for me.fantastic job. Without their help and support, I don’t think I would have been able to cope. The emotional roller coaster that I’m on, I’ve been helped by each and everyone. They work so hard and at times get stressed, But they really do try their best. They’re caring and kind and always have patients’ interests at heart. Because they really don’t like to see people back to the start. They’re professional and supportive with hearts of gold, And for this a lot of respect for them I hold. AdelePhoto courtesy of Peter McGeachin 14

Dates for your diaryCouncil of Governors meetingsOur Council of Governors meetings are held in public, and Foundation Trust members andmembers of the public are welcome to attend and observe. All meetings take place between1.30pm and 4pm.11 May: The Foundry, Lugsdale Road, Widnes, WA8 6DA14 September: Wigan Investment Centre, Waterside Drive, Wigan, WN3 5BA9 November: Warrington, venue to be confirmedPlease contact the Company Secretary’s Office on 01925 664869 if you would like to attend.Trust Board meetingsOur Foundation Trust members and members of the public are also welcome to attend andobserve the public section of our monthly Trust Board meetings. Trust Board meetings take placein the Education Centre at Hollins Park, Hollins Lane, Winwick, Warrington, WA2 8WA.Meetings start at 9am on the following dates:25 April, 31 May, 27 June, 25 July, 26 September, 31 October and 28 November.Disability Awareness Day 2016Sunday 10 July, from 10am to 5pm at Walton Hall and Gardens, Warrington.Service User and Carer ForumsOur forums offer service users and carers the opportunity to share their experiences of ourservices, discuss current services and future developments, and find out more about how to getinvolved with our Trust.The forums begin with lunch from 12:30pm, with the meetings beginning at 1pm and finishing at3.30pm.13 April & 19 October: Halton - Grangeway Community Centre, Grangeway, Runcorn, WA75HA25May & 16 November: Winwick Leisure Centre, Myddleton Lane, Warrington, WA2 8LQ8 June & 14 December: Leigh Library Turnpike Centre, Civic Square, Market Street, Leigh WN71EB27 July: The Mansion House, Victoria Park, City Road, St Helens, WA10 2UE28 September: Old Schoolhouse, St John’s Rd, Huyton, Liverpool L36 0UX 15

You are warmly invited to attend our joint Annual Members’ Meeting and Involvement Event. For the first time we are merging these two great events to bring closer together our valued members, service users, carers, volunteers and governors. Date: Wednesday 13 July 2016 Time: 9.45am – 3.00pm Place: The Foundry, 65 Lugsdale Road, Widnes, WA8 6DA The meeting will be a great opportunity for you to find out more about our Trust and meet and talk to your Council of Governors. Between 9.45am and 10.10am you will have the chance to grab a cup of tea or coffee and browse our busy marketplace, with stalls from various services from across the Trust, as well as our partners from the voluntary sector.The meeting will be opened at 10.15am by Pat Drohan, Patient Engagement, Experience and Equality Lead. Our Chairman Bernard Pilkington will also give a warm welcome to the main meeting. Chief Executive Simon Barber will be recapping on the Trust’s performance over the last 12 months and our Annual Report and Accounts will be officially presented by our Chief Finance Officer Sam Proffitt. There will also be updates from our governors on the committees they belong to and shining examples of best practice from across the Trust. A short interactive play will bring to life the involvement work of our service users and carers, supported by the Newfound Theatre Company. A sandwich lunch will be served and the marketplace will re-open. After lunch we’ll be celebrating our service user and carer involvement across the Trust with the 100 hours Recognition Award and the presentation of The Harry Blackman Memorial Trophy to the Volunteer of the Year. The meeting takes place every year and is held for you, so don’t miss out on your opportunity to come along, find out more about the Trust, talk to your governors, enjoy performances and get your voice heard. We look forward to seeing you there! RSVP To confirm your place at the Annual Members’ Meeting, please contact our Membership Office at [email protected] or on 01925 664803. 16