TTPS Quarterly - 3rd Issue

January - March, 2017

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03 Message from the Commissioner of Police Contents05 Editor’s Note 08 10JANUARY - MARCH 201706 Executive Profile08 Prime Minister - Government Supports Quality Policing 15 2510 National Support for Crime Fight Needed 1713 DCPs Outline Their Strategies for 2017-201915 A Joint Commitment to Safer Communities - 34 Engaging the Public at Police Town Meetings 37 5817 Civil Society Steps Up Against Crime PoliceServiceTT TTPoliceService www.ttps.gov.tt19 CSAFE - Community Outreach Programme21 Community Policing Can Support Crime Prevention and Crime Detection23 Modernizing the Police Service25 UDECOTT Delivering on its Security Portfolio Mandate27 OLEP - The Functions of the Police in Contemporary Society28 Modernization of the Information Technology Infrastructure and Specialised Training of the Trinidad & Tobago Police Service in Partnership with CSP30 Introducing a Fleet Card System into the Police Service32 Internal Audit Function in the TTPS34 TTPS Seeks Divine Intervention in Combating Crime37 Carnival Safety gets ‘G’ Rating39 Policing in the Age of Social Media & Treating with ‘Fake News’41 Coping with Stress: On -The-Job Tools to Help44 TTPSSWA - Welfare at the Heart of Service46 The Police Complaints Authority (PCA): Our Complaints Process48 Criminal Intelligence Analysis50 Crime Scene Photography in Evidence Gathering52 The Targeting of Hotspots of Serious Road Traffic Accidents in Trinidad and Tobago55 Tobago Division Gets 27 New SRPs56 Taking the Lead – CARICOM Relief Mission to Haiti58 TTPS Brings Joy to the Hill60 Machel – Joins Wrong Mix Alcohol & Lyrics iRoadsafe Campaign



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Contributors Publisher Trinidad and Tobago Police Service Trevor Boissiere EditorDeputy Commissioner of Police (Ag.), Ellen LewisOperations, Deodat Dulalchan Head-Corporate Communications Content Co-ordination and SponsorshipGregory Sloane-Seale Senior Eshe Jewel Bruce Superintendent (Ag.) McDonald Jacob 13335 Cpl. (Ag.), Nigel Stephen Proofreading Marcia Hope ASP (Ag.), Karen Lancaster- Ellis Assistant Crime and Problem Analysis Branch Superintendent (Ag.) Geoffery Hospedales Brenda Balroop Auditor, Internal Audit UnitGillian Wall WritersRoxanne Stapleton-Whyms Someet Ramroop Harrikrishen Baldeo 04 ACP (Ag.) Homicide Dr. Simon Alexis Provost, Police Academy Keisha Bowla-Hines Head, Executive Management Services David Riley, Kerwin Gordon Joneille Johnson Shane Jitta, 17913 WPC Fay-Ann Worrell-Lopez CID/CRO Stakeholder Contributors Police Complaints Authority Trinidad and Tobago Police Service Social and Welfare Association Lloyd Best Institute of the West Indies Photography Audio Visual Unit Photography Unit Art Direction/ Graphic Design Kenneth Henry Printers Caribbean Print Technologies Contact Trinidad and Tobago Police Service Police Administration Building Cor. Edward and Sackville Streets Port of Spain Fax: (868) 625-7133 www.ttps.gov.tt TTPS Quarterly is produced by the Corporate Communications Department, Trinidad and Tobago Police Service All rights reserved. Trinidad and Tobago Police Service must be appropriately credited for any partial reprint or duplication of this magazine.

Editor’s Note Trinidad and Tobago Police Service will continue to reach out to civil society and otherstakeholders seeking solutions to the problems that confront usI n this issue, the TTPS Quarterly offers a diverse and interesting array of articles and perspectives from contributors and writers. 2016 was not without its many challenges, all of which are well known, to an alert and discerning public. Did we achieve success in key performance areas when delivering on the mandate to maintain law and order?Yes we did. But the dilemma has been that many of those advances made were obscured by the murder rate, considered the barometer by which a country’s level of safety and security are measured.What we view among our undeniable successes, in 2016;and which has thankfully continued into 2017, is therealisation by civil society to ‘Stand Side By Side’ with thepolice, in combating the crime and violence plaguing thecountry and affecting our enjoyment of life.In 2017, theTrinidad andTobago Police Service (TTPS) willcontinue to reach out to civil society and otherstakeholders, as we seek solutions to the problems thatconfront us, which give rise to criminality.On the subject of civil society involvement, the Lloyd BestInstitute of the West Indies, in a piece for the magazine,explains why they decided to ‘step up’ against crime and sotoo the Powerful Ladies ofTrinidad andTobago with theircollaborative introduction of theCSafeApp.The feature article, this issue, focusses on the launch of theTTPSStrategic Plan 2017-2019, themed‘AchievingSuccessTogether’, which was launched by the Commissioner ofPolice (Ag.), Stephen Williams, on Tuesday 31st January,2017, at the PoliceAcademy, St James.As usual, we hope you find the magazine an interesting Ellen Lewisand informative read, and feel free to email your Head - Corporate Communicationssuggestions and ideas to us at publicaff[email protected]. 05

Mr. Harold Phillip Mr. Wayne Dick Deputy Commissioner of Deputy Commissioner of Police (Ag.),Administration Police (Ag.),Crime and SupportMr. Stephen WilliamsCommissioner of Police (Ag.) Mrs. Sharon Blake-Clarke Mr. Ansley Garrick Assistant Commissioner of AssistantCommissioner of Police (Ag.), Operations Police (Ag.), Special BranchMr. Someet Ramroop Mr. Felix Pearson Ms. Ellen LewisHead - Administration Head - Planning, Research & Project Implementation Head - Corporate Communications•Not Pictured: Mr. Miklos Badaloo, Head - InformationTechnology 06

Mr. Deodat Dulalchan Mrs. Erla Christopher Mr. Surajdeen Persad Mr. Harrikrishen Baldeo Mr.Garfield MooreDeputy Commissioner of Assistant Commissioner of Assistant Commissioner of Assistant Commissioner of Assistant Commissioner ofPolice (Ag.), Operations Police, Community Relations Police, Central Police (Ag.), Homicide Police (Ag.),TobagoMr. John Clarke Mr. Sterling Hackshaw Mr. Irwin Hackshaw Mr. John Richardson Mrs. JoanCumberbatch Assistant Commissioner of Assistant Commissioner ofAssistant Commissioner of Police (Ag.), North East Police (Ag.), Anti-Crime Assistant Commissioner of Assistant Commissioner ofPolice (Ag.), Professional Police (Ag.), North West Police (Ag.), SouthStandards BureauDr. Simon Alexis Mrs. Keisha Bowla-Hines Mr. Trevor Boissiere Mrs. Deborah Neemar-Tracey Mrs. Maria Rosalina Harte Head - Executive Head - Internal AuditProvost - Police Academy Management Services Director - Human Resource Head - Finance & Accounts 07

Prime Minister -Government Supports Quality Policing Kerwin Gordon Corporate Communications OfficerPrime Minister, the Honourable Dr. Keith Rowley, as he delivered the p rime Minister, the Honourable, Dr Keith Rowley, hasfeature address at the handing over ceremony of the new Besson Street stated that his Government “acknowledges that it isPolice Station. the quality and effectiveness of the Police Service that will give us the kind of results that we are looking for as a response to the unacceptable, violent crime in many districts ofTrinidad andTobago.” The Prime Minister delivered the feature address at the handing over ceremony of the new Besson Street Police Station, in Port of Spain, on Monday 19th December, 2016. In his address, the Prime Minister identified two facets to a crime plan that will produce the desired results of bringing comfort to citizens - that they are properly policed and properly secured. He said, “Firstly, enforce the law, particularly against citizens who operate on the basis that the law does not matter or that wrongdoing will go undetected and unpunished. Secondly, enforce the law so that law abiding citizens can feel a sense of safety and security that the community is being policed and protected by those who may break the law to the detriment of the national community.” The Prime Minister noted that there is need for the TTPS to build a closer relationship with law abiding citizens in order to reduce the fear of crime. “If you do that, many people would have a different view of the Police Service. The one thing that would guarantee perpetual failure in a district like this, is if the sentiment of the community, is that the police is the enemy; and that the uniform the police wears is a symbol of oppression or lack of caring,” stated the Prime Minister, as he pressed for quality and effective policing. The handing over the of the Besson Street Police Station saw a host of distinguished guests inclusive of the Minister of National Security, Major General (Ret'd) the Honourable Edmund Dillon, 08

Minister of National Security, Major General (Ret’d) the Honourable Edmund Dillon, seated alongside the Prime Minister and the Mayor of Port of Spain, His Worship AldermanJoel Martinez.L-R Member of Parliament for Port of Spain South, Marlene McDonald,Parliamentary Secretary in the Ministry of National Security, GlendaJennings-Smith and Minister of Housing and Urban Development, theHonourable Randall Mitchell.Minister of Housing and Urban Development, theHonourable Randall Mitchell, Parliamentary Secretary in theMinistry of National Security, Mrs Glenda Jennings-Smith,Member of Parliament for Port of Spain South, MarleneMcDonald and Commissioner of Police (Ag.), StephenWilliams, among others. The handing over ceremony wasorganised by UdeCOTT which was responsible forconstructing the facility.The new Besson Street Police Station is said to be highlysecured and sturdily built to withstand both human threatsand natural disasters.The station is equipped with ID Parade Rooms that featureone-way vision glass, are sound proofed and furnished withintercoms. The rooms also have separate entry and exitpoints to ensure that there can be no intimidation of victimsby perpetrators.It is also equipped with facilities such as lecture rooms,dormitories, victim recovery rooms, a library, a gymnasium, alaundry room, a first aid room and a prayer room, all of whichare monitored by a 24 hour surveillance camera system.Other features are that of solar powered water heaters andfire detection/suppression systems.On Friday 25th November, 2016, a new station was handedover to the Northern Division with the formal opening of theSt. Joseph Police Station. 09

FEATURENational Supportfor CrimeFight ‘Achieving Success Together’, the theme of the Strategic PlanNeeded 2017-2019, of the Trinidad and Tobago Police Service (TTPS), implicitly recognises that success in the fight against crime will only be fully and truly achieved, when the police, with the support of the citizenry, contribute towards the solution. The strategic plan was presented to the Chairman of the Police Service Commission, Dr. Marie Therese Gomes, and the Executive and Senior Management of the Police Service by Commissioner of Police (Ag.), Stephen Williams, at the Police Academy, on January 31st 2017, and follows a planning process that involved input from a widecrossof sectionof stakeholders.Unlikeprevious strategicplans, the 2017-2019 version has a rolling feature to 2021 – which simply means it will be adjusted along its life to cover a period of five years. In his introductory remarks at the launch, Commissioner Williams pointed out that the way forward for theTTPS ‘is clearly rough,’ as he rallied members to ‘use the pressure being brought to bear to give strength to run the journey of the Strategic Plan’ Dr. MarieThereseGomes,Chairman PoliceServiceCommissionCommissioner of Police (Ag.),StephenWilliams, raises a copy of theTTPSStrategic Plan 2017-2019, at its presentation to stakeholders. Snr.Supt. (Ag.), Floris Hodge-Griffith, Head of the Port of Spain Division, receives cash award of $30,000 from CoP (Ag.),Stephen Williams, after the Division was named ‘Most Outstanding Division Overall’ for 2016. DCP (Ag.), Administration, Harold Phillip, looks on approvingly. 10

He observed that the country ‘is burning up withviolence from the use of guns’. In 2016, 519wounding and shootings were recorded whencompared to 600 the previous year whilst 765firearms were seized/found as against 691 in 2015.Murders reached 462 exceeding the 420 for thecomparative period. 76% of the murderscommitted in 2016 were with the use of firearms,slightly down from 81% the year prior.Interestingly whilst there was an overall increase inmurders,Trinidad andTobago recorded the lowestlevel of violent crimes in 17 years and the lowestrate of serious crimes in 33 years over the period ofthe 2014-2016 Strategic Plan.Other successes include: implementation of speedmeasuring devices; proactive intervention andcrime reduction strategies among the youth and atthe community level and the practice of evidencebased policing.According to Commissioner Williams, thefoundation of a successful policing plan requiresthe synergistic collaboration of the government,law enforcement agencies and the citizenry,working together to ensure every place in Trinidadand Tobago is safe. It is through the continuedsupport of all stakeholder, the TTPS intends toachieve the vision of a saferTrinidad andTobago.Following the presentation of the Strategic Plan bythe Commissioner and his Deputy Commissioners,an award function was held to recognise topperforming divisions and individuals for theirpolicing efforts in 2016. A special tribute was alsopaid to the late Hal ‘Uncle Roy’ Greaves by theCommissioner of Police. Mr. Greaves had workedwith the police since 2003 as a ‘crime interrupter’.He had a strong reputation in many communitiesthroughoutTrinidad andTobago.Ellen Lewis - Head, Corporate Communications 11



DCPs Outline Their Strategies for2017-2019 Joneille JohnsonCorporate Communication Officer Deputy Commissioner of Police (Ag.), Administration, Harold Phillip. dhering to the theme of the service’s 2017-2019 Deputy Commissioner of Police (Ag.),Crime and Support,Wayne Dick. Strategic Plan, ‘Achieving Success Together’, each Deputy Commissioner of Police outlined, how they the public having to perform a police officers’ duties. intended to ensure the vision for a safe Trinidad and However, he said, it does beg for the wider public toTobago would be achieved during the life of the plan, at its become more vigilant and intolerant of criminal activity inlaunch on January 31st, 2017, at the Police Academy. their communities.Deputy Commissioner of Police (Ag.), Administration, Harold He underscored how critical public opinion of the policePhillip, presented on the goal to ‘Strengthen Community affects the performance of the Trinidad and Tobago PoliceEngagements, Citizen-Centred Service and Stakeholder Service (TTPS) as a whole, expanding on how both thePartnerships’; Deputy Commissioner of Police (Ag.), Crime police and public had the same hopes and vision for a safeand Support,Wayne Dick, focused on the goal to ‘Reduce and and secureTrinidad andTobago.Detect Crime’ whilst Deputy Commissioner of Police (Ag.)Operations, Deodat Dulalchan, dealt with the goal intendedto ‘Improve Safety on Our Roadways and in Other PublicPlaces’.In addition to framing the overall strategy of theTrinidad andTobago Police Service in delivering its mandate to maintainlaw and order, Commissioner of Police (Ag.), StephenWilliams, outlined the measures that would be pursued to‘Strengthen the Organisation’.DCP (Ag.) Phillip acknowledged the symbiotic relationshipbetween the police and public. He noted the need for mutualrespect and understanding which is integral to successfulpolicing, but hastened to add that this in no way translates to 13

In terms of achieving the goal to ‘Strengthen Community Deputy Commissioner of Police (Ag.),Operations, Deodat Dulalchan, as heEngagements, Citizen-Centred Service and Stakeholder congratulates an officer on receipt of an award.Partnerships’, DCP (Ag.) Phillip outlined the following sevenmajor objectives that would be embarked upon namely: implement targeted high visibility patrol regimen for weekends, nights and public holidays. Moreover, he hopes to 1. Provision of Professional Policing Services explore the use of police bicycle patrols in densely populated 2. Reduction in Incidents of Police Misconduct areas including cities, boroughs and shopping areas in 3. An Effective System for PublicAwareness and Education Trinidad.The reduction in road traffic accidents will also play a 4. Improved Effectiveness of theVictim andWitness Support crucial role in makingTrinidad andTobago safer; particularly by increased divisional Driving Under the Influence (DUI) specific Programme exercises and continuing public awareness and enforcement 5. An EffectiveTourism Oriented Policing Program intervention programmes geared toward the reduction of 6. Effective Community Engagement and Partnerships pedestrian risk on the roadway. 7. Integrated and Strengthened PoliceYouth Clubs He further endorsed DCP (Ag.) Dick’s objective to greater utilize information and communication technology to in Communities enhance roadway safety, by expanding the use of laser speed guns and body worn cameras. In addition, he proposed furtherHe thereafter urged members of the service to build up the partnerships with the Ministry of Works and Transport toinstitution rather than bring it into disrepute. DCP (Ag.) Phillip include the implementation of Spot Speed and Red Lightalso spoke of the provision of professional policing services. EnforcementCamera Systems. Enhanced safety and security at major events, tourist sites andReduce and Detect Crime other public spaces was also proposed. Proper training ofIn outlining plans to positively impact the goal to ‘Reduce and officers in tourism oriented policing, to better respond toDetect Crime’, DCP (Ag.) Dick called for greater collaboration issues that are pertinent to tourists, will also featurebetween departments and officers. He explained that while one prominently during the period 2017-2019.may disagree about a variety of issues, one must never falter on The thread that was inherent in all of the presentations wasthe vision of the institution, “To make every place in Trinidad the desire for a healthier relationship between the public andand Tobago safe.” In order for that to be done, he stressed the the TTPS.need for teamwork. According to DCP (Ag.) Dick, teamwork isat the crux of every success that the TTPS has had or will everachieve.As he discussed some of the more intricate aspects of theoverarching Strategic Goal of reducing and detecting crime, hetouched specifically on the need for effective crime preventionand law enforcement. DCP (Ag.) Dick said he believes thatenhancing collaboration with other national security agenciescan lead to greater seizures of illegal firearms and drugs at sea,air ports and vulnerable coastlines. Meanwhile, he said he seesmore training in crime prevention strategies, greater targetingof priority offenders such as those involved in violent crime andincreased focus on transnational threats as additional methodsthat would serve to further Reduce and Detect Crime.He is also eager to foster an evidence-based culture, along withfunctional efficiency in crime fighting heavily reliant onintelligence. Not surprisingly, he further stressed the need for ahigh level of cooperation and mutual trust between the policeand the public in solving crime.The use of Information Communication Technology (ICT) wasalso mentioned as a means to detect and solve crime as well asto ensure high organisational efficiency.The primary step in thiswould be the training of officers, while regular evaluations andreviews will determine whether that all ICT products are beingused effectively.Improve Safety on our Roadways and in Other PublicPlacesDCP (Ag.) Dulalchan asserted that improved policevisibility, accessibility and enforcement would lead the way inensuring that all else fall into place. He said he plans to 14

Deodat DulalchanDeputy Commissioner of Police (Ag.), Operations ver the past three years, the Trinidad and Member of Parliament for Fyzabad, Dr. Lackram Bodoe, greets the DCP (Ag.) Operations Tobago Police Service (TTPS) has and the DCP (Ag.) Administration, Mr. Harold Phillip, following a PoliceTown Meeting in the intensified its effort to engage the district. general public through the hosting ofPolice Town Meetings. Each of the nine policingdivisions has been mandated to host at least onePoliceTown Meeting every month.As an organization, we are very clear that thePolice Service would cease to function effectivelywithout the active support of residents in thevarious communities we serve. Policing is simplyunworkable without the cooperation of thegeneral public. Furthermore, research has shownthat effective community engagement,collaborative problem-solving and targetedpeople-centered foot patrols can significantlyincrease public confidence in the Police Service.By improving public perception and trust, as aresult of positive public interactions, the PoliceService can also enhance its legitimacy.Ultimately, a Police Service legitimized in theeyes of the citizenry is much more likely toreceive the requisite assistance from the public. 15

The beauty of Police Town Meetings is that they allow a wide cross section of community members to directly engage the policeNature of meetingsThe beauty of Police Town Meetings is that they allowa wide cross section of community members todirectly engage the police – both with executivemembers, including the Commissioner of Police,Deputy and Assistant Commissioners, as well as withother senior and junior officers in the station districtsto which they belong. The meetings are held inwell-known locations in various communities -community halls, schools, and even in the open air, insquares, football fields and basketball courts. We havealso not shied away from hosting town meetings inareas that are more prone to criminal activity as ourcommon sense approach is to tackle issues at thesource and to get feedback from the members ofcommunities directly affected by the crime we areattempting to reduce.The relaxed atmosphere of the meetings encouragethe open and honest dialogue that helps in facilitatingthe two-way street of accountability that thesemeetings provide. At the beginning of each meeting,members of the public are asked to be brutally frank insharing their challenges with the policing meted outto them. Executive officers at the head table,including the Divisional Commander for the area,respond directly to the queries, comments andconcerns raised by members of the community whopose questions for the benefit of the entire assembly.Notwithstanding the honest open dialogue thatPolice Town Meetings have fostered, we are alsocognizant of the need for anonymity and confidentiality. Some members of the community may not wish to ventilateconcerns of an overly sensitive nature in front of their fellow community members and neighbours with whom theymay have had a dispute with. We have therefore also introduced a system whereby comments may be submittedanonymously through a town meeting suggestion form which is made available to attendees at the start of themeeting. The comments are later read by the meeting host and, like the other complaints, responded to by membersof the head table. 16

By the Lloyd Best Institute of the West IndiesPhotography Courtesy Andrea De Silva n response to a rising sense of public despair and Battered Individuals, the Coalition Advocating for Inclusion helplessness over crime, several civil society groups of Sexual Orientation (CAISO), T&T Youth Convention, the joined forces and stepped forward to offer solutions Joint Consultative Council for the Construction Industry, the at a rally in Port of Spain in early January, 2017. Downtown Owners and Merchants Association, theDrawing inspiration from the national anthem, the groups Network of Non-Governmental Organisations,assembled at the Port of Spain Waterfront on January 6th, Morvant/Caledonia United Football Club, Empire ofunder the theme “Side By Side We Stand”. The event was Dreams, a community organization from Beetham,promoted as a “non-partisan, citizen-led initiative aimed at Scherzando Steelband Co-operative from Curepe and thecreating a strong alliance between the people ofTrinidad and spoken word performance group, Two Cents Movement.Tobago and the institutions with responsibility for publicsafety, national security, law, order and justice.” Itsorganisers urged the public to unite against crime by helpingto develop sustainable solutions to the problem.All the groups at the rally had a track record of working toprotect women, children, youth, families and communitiesagainst the ravaging impact of crime. A number of themwere involved in the fight against gender-based violence,child abuse and gang-related violence. Some advocatedconstitutional and other reforms. Together, theyrepresented a broad spectrum of interests’ women andchildren, businesses, professionals, communities andsporting bodies. Addressing the rally were representativesfrom Womantra, the Organisation for Abused and 17

The idea for “Side By Side We Stand,” emerged from a gathering of concernedcitizens at the Lloyd Best Institute inTunapuna on December 11th, 2016, followingthe murder of bank clerk Shannon Banfield. Although the murder of Ms. Banfieldwas the catalyst that galvanized the need for civic action, the meeting recognisedthe insidious nature of the violence that was overwhelming communities, schoolsand homes. It was clear to many that the task of public safety could not be left onlyto the police and other arms of the protective services. What the challengerequired, the meeting felt, was an informed, alert and engaged citizenry workingside by side with all interests in a national network of solidarity against crime.Declaring their intention to play their part in makingTrinidad andTobago safer forwomen, children, and everyone else, the groups agreed to step forward and offera hand of support to all the institutions that carry the responsibility for keepingTrinidad and Tobago safe, including those in Government, Parliament, the PoliceService and the Judiciary.Following the public assembly of January 6th, the planning group met to reviewthe analyses and proposals presented at the rally and to begin the process ofshaping the ideas into a Civil SocietyAnti-CrimeAgenda.ThisAgenda will form thebasis of a citizen lobby in support of a series of measures to stem the tide of crimeand create a saferTrinidad andTobago. 18

Gillian Wall Co-founder - Powerful Ladies of Trinidad and TobagoDarrin Carmichael, CEO Community Defence Services.O n December 22nd 2016, the Powerful Ladies of About CSAFE Trinidad and Tobago (PLOTT) launched “CSAFE”, a CSAFE, which stands for “Communicating Security FREE anti-crime mobile app for the citizens of Awareness for Everyone” is the next generation of Trinidad and Tobago. This initiative is part of a wider neighbourhood crime watch. It is a programme speciallycommunity outreach programme in partnership with the designed to manage all the external and internal workings ofTrinidad and Tobago Police Service, Community Defence community groups by integrating a number of uniqueServices Limited, the Trinidad and Tobago Chamber of services into one robust platform that is reliable, timely,Industry and Commerce and PLOTT to address and prevent confidential and above all SAFE.crime. The new app allows COMMUNITY DEFENCE to quicklyA critical aspect of PLOTT’s ongoing community outreach disseminate emergency alerts, and post news about missinghas been the effective use of data and technology, for these or wanted persons, public safety notifications, and weeklyreasons PLOTT engaged the expertise of Mr. Darrin crime reports. You can also notify Policing Agencies aboutCarmichael, CEO, Community Defence Services in the suspicious activity and log trouble reports with Public Utilitiesprovision of the mobile app “CSAFE”. 19

easily by uploading images throughthe app. The CSAFE app provides aneasy-to-use method for two-waycommunication between acomprehensive programme and thenational community. It’s a valuabletool for keeping citizens safe. Todownload the app, search\"COMMUNITY DEFENCE\" in your appstore. The app is available on Android,Apple and Windows platforms –completely FREE of charge.Contact PLOTT for further details on Commissioner of Police (Ag.), Stephen GillianWall, co-Founder, Powerful Ladies ofTrinidad andhow you or your company can assist Williams, as he addressed the launch of Tobago and Gregory Sloane-Seale, Nationalwith this comprehensive community the CSAFE App Coordinator, Citizen Security Programme, Ministry ofoutreach programme. We need all National Securityhands on deck! Registering as apartner or volunteer on this initiativeprovides both the financial and humanresources required for nationwidecoverage and sustainability. PLOTTwould like to ensure that the serviceremains accessible to the publiccompletely free of charge.Community Outreach ObjectivesPrimary Objective - Citizen security Guests download the CSAFE Appand culture change; end the spate ofaggression,violence and lawlessnessby:1. Communicating security awareness2. Improving citizen participation in the fight against crime3. Creating an environment of social responsibility and4. Uniting communities acrossTrinidad and TobagoScope of Community Outreach: Road Safety Coordinator, PC Brent Batson, and other• Crime Research and Analysis (ongoing) officers listen attentively at the launch.• Publications (e-release, newspapers and magazines)• SupportingTechnology (mobile app and online platform)• Call Centre Management• Establishment of New/Revamping of Neighbourhood Crime Watch Groups• Security & Situational AwarenessTraining Sessions• Community Risk Assessments• Training Resource Centre (National Capacity Development)• Community Signage (CSAFE and Neighbourhood Watch Declarations)Help us rebuild the village that once raised our children. 20

Dr. Simon Alexis tourism. One of the systems that ought to deliberately Provost, Police Academy operationalize community policing is the COMPSTAT process. he role of community policing as a viable activity to Strengthen law enforcement teamwork prevent, detect and reduce crime must be explored to The Trinidad and Tobago Police Service organization’s its fullest potential. This type of policing, whilst not pursuit of “Achieving Success Together” is a great guidingnew, may be altered depending on the needs within a phrase (Strategic Plan 2017 – 2019:1). However, law enforce-community. Its basic format is to have dialogue with ment officers must first adopt among themselves andmembers of a community, which helps to establish trust unsworn staff, a ‘team’ community policing ethos. This isbetween the police and community, and creates a positive likely to auger well for the organization in its drive towardsbond in the management of community-based crimes as well community policing. It will also bolster the commitment ofas other inherent community issues. law enforcement officers to passionately and fully adhere toIt is envisaged that with the development of trust at the level the Police Service’s shared values of protecting and servingof the community, crime detection and prevention can be with P.R.I.D.E—Professionalism, Respect, Integrity, Dignitygreatly improved. Members of communities are encouraged and Excellence—(Strategic Plan 2017 – 2019:13).to accept responsibility for maintaining a crime-free Tourism and community policingneighbourhood. Thus information regarding criminal Jamaica has experienced loss of visiting tourists because ofactivities in communities will be given to community police the perception of crime fears which discouraged would-beofficers in contrast with traditional style policing, which often visitors to that country (Alleyne and Boxill 2003). It isgenerated complaints of coercion. globally recognized that tourists are usually easy to identifyCommunity policing strategies are not designed for as crime targets in most countries. Community policingcommunity-based issues only. General crime management is activities that are directed towards the safety of touristsof paramount importance to all citizens of Trinidad and could assist to reduce or prevent crimes against theseTobago. Crime negatively impacts personal safety, as well as visitors. Kuhns, Spohn and Wells (2008) have contendedeconomic concerns. The management of crime can derive that the growing tourism industry of Trinidad and Tobagosupport from the national community. However, for this to can be threatened by increases in crime, particularly crimesbecome a reality, it is necessary to strengthen law perpetrated against tourists on the sister island of Tobago.enforcement teamwork. With the correct systems in place, However, ‘tourist oriented policing’ which is practised inand in collaboration with the community, policing will Tobago has generated positive comments from both localsinevitably curtail criminal activities, and influence increased and visitors. Measuring its impact should be conducted with a view to expanding this type of policing. 21

During the Carnival period there is usually an influx of Community Policing and COMPSTATtourists in Trinidad and Tobago. Partnering with agencies A Community Policing COMPSTAT model designed forsuch as the Tourism Development Company, Taxi Drivers preventing, reducing and detecting crime should be actionedAssociation, Craft Makers Association and tour guides will by police officers. All police commanders and their stationassist community policing activities with respect to the leaders should be operationalizing community policingsafety of these tourists. In addition, there are several areas activities juxtaposed with their anti-crime activities.The samethat tourists frequent when enjoying Carnival festivities process utilized to deliver reporting at COMPSTAT sessionswhich should be fitted with improved lighting and afforded should be used for a community policing facet of COMPSTAT.regular police presence.Community policing officers should Bars where criminal activities are likely to occur should beconduct periodical needs analysis to enhance general targets for community policing engagements. Hotspots withsecurity within these areas. drug blocks and high risk locations in housing areas should beRemote beaches where nature-loving tourists may drift places of interest for community policing type activities.should be patrolled by community policing officers. When Patrols of hotspots may be conducted via mobile and foottourists visit an unfamiliar country they may be easily patrols simultaneously and interchangeably, where at leastattracted to locations that are sometimes dangerous but four law enforcement officers work together. This type ofsuch dangers are unknown to them. According to the patrol can be operated with two officers conducting theliterature, some strangers to local areas may be unaware mobile patrol in the ‘Hotspot’ whilst the other two officers arethat unlawful cultural and criminal activities exist (Glensor dropped off to conduct foot patrol where they courteouslyand Peak, 2004). Proactive community policing can assist to engage members of the public in the environs. If two driversprotect foreigners and avoid them becoming possible are on the patrol they may switch from mobile to foot patrol.victims of crime. It is believed that community policing activities can make aCrime and economic concerns positive difference in the way law enforcement officersInaccurate reporting of crime and policing by the media and manage the security of the state.other sources can negatively affect the economic gainsgenerated through tourist activities, as such reportingdeters visitors (Ferreira and Harmse 2000; Levantis andGani 2000). Community policing officers should seek toutilize any opportunity to clarify misrepresentation of lawenforcement activities.ReferencesAlleyne, D. and Boxill, I. (2003).The Impact of crime on tourist arrivals in Jamaica. International Journal ofTourism Research 5 (5), 381-391.Ferreira, S. and Harmse, A, (2000). Crime andTourism in South Africa: International tourists’ perception and risk, South African Geographical Journal, 82 (2), 80-85.Glensor, R.W. and Peak, K.J. (2004), Crimes against tourists, Problem-oriented guides for police: Problem specific guides series # 26. Washington, DC: U.S. Department of Justice, Office of Community Orientedpolicing Services.Kuhns, J., B. C.C. Spohn., and W. Wells (2008). Lodging Security and Crimes AgainstTourists in a Developing Nation: Finding from a Survey of Establishment Owners and Manages inTobago. Caribbean Journalof criminology and Public Safety, January & July. 13 (1&2). 93-137.The University ofTrinidad andTobago, O’Meara Campus,Trinidad andTobago.Levantis,T. and Gani, A. (2000).Tourism demand and the nuisance of crime. International Journal of Social Economics, 27 (7), 959-967.Petrosino, Anthony, and Julia Lavenberg (2007). : Systematic reviews and meta-analyses: Best evidence on what works for criminal justice decision makers. :W. Criminology Rev. 8, 1.Sherman, L.W. (1998). Evidenced-based policing. Ideas in American Policing Lecture Series.Washington, DC: Police Foundation.Sherman, L.W., D.P. Farrington, D. MacKenzie, and B.C.Welsh (2006). Evidence-Based Crime Prevention. London: Routledge.Tilley, N. and G. Laycock (2006). Working out what to do: Evidence-based crime reduction. London: Home Office, Policing and Reducing Crime Unit.Trinidad andTobago Police Service (2017). Strategic Plan 2017 -2019. [Trinidad andTobago Police Service, Corner Edward and Sackville Streets, Port of Spain,Trinidad andTobago]. 22

Minister of National Security, Major General (Ret’d) the Honourable Edmund Dillon, at the Passing Out Parade of Batch 1 of 2016, at the Police Academy, December 13th 2016. Marcia Hope C reating an improved, service-driven and results-oriented Police Service Manager, Corporate continues to be the focus of the Ministry of National Security in 2017, as it Communications Unit works closely with the Trinidad and Tobago Police Service, to mold intoMinistry of National Security existence a more modern, driven and proactive Service, one that is motivated to meet its annual benchmarks and surpass them, while delivering the highest standard of service to improve the safety of the citizens ofTrinidad andTobago. Setting the pace for greater growth and development in 2016, the Executive Leadership Team of the Ministry of National Security, led by the Minister of National Security Major General (Ret’d), the Honourable Edmund Dillon, hosted a series of meetings with the Executive of theTrinidad andTobago PoliceService led by Commissioner of Police (Ag), Stephen Williams. The purpose of these meetings was to discuss current challenges and solutions, policy direction, policing priorities and strategic initiatives to reduce crime, the fear of crime and improve the detection rate. 23

Minister Dillon presides over a meeting at Police Administration Building Minister Dillon used the forum to enunciate the Ministry’ssupported by Permanent Secretary, in the Ministry of National Security, Simeon vision for Trinidad and Tobago’s overall national securityYearwood and Deputy Permanent Secretary, Maria Joseph while the landscape, with particular emphasis on the role of theCommissioner of Police (Ag.), Stephen William, was on hand to assist. Trinidad and Tobago Police Service as the nation’s leadMayor of Port of Spain, His Worship Alderman Joel Martinez, Minister Dillon agency in the fight against crime.and Commissioner Williams following the opening of the Besson Street PoliceStation, on December 19th ,2016. He emphasized that central to the Ministry’s crime reduction strategy was the continued improvement of the Police Service by strengthening the organization’s ability to treat with our nation’s crime challenges. Over the last decade, the Police Service benefitted from the training and re-training of its officers, refurbishment of facilities and implementation of modern technology. While these initiatives are ongoing, the areas of crime prevention and crime detection have come into greater focus through the Ministry’s current programme of Police Service Reform which includes developments such as: • The amended procedure for the appointment of the Commissioner and Deputy Commissioners of Police; • The approval of $117 million on major equipment to upgrade the intelligence gathering efforts of the police, evidence gathering and law enforcement capabilities; • The construction and ultimate delivery of thirteen (13) new Police Stations acrossTrinidad andTobago; • The upgrade of the E999 analog radio system to a fully encrypted digital IP radio communication network; • The operationalization of an additional eight hundred (800) Closed Circuit Television (CCTV) Cameras across the country, bringing the total number of CCTV cameras in operation to one thousand, eight hundred (1,800); • The computerization of the Forensic Science Centre to facilitate data tracking support, data exchange, electronic recording and real time tracking of evidential submissions; • Closer collaboration between the Counter Trafficking Unit and the Victim and Witness Support Unit of the Police Service • An increase in the number ofCrime Scene Investigators (CSIs) and • The establishment of a DNA Custodian at the Forensic Science Centre. Minister Dillon encouraged the Police Service Executive Team to work in tandem with the Ministry of National Security to execute the Whole of Government Approach to treat with crime and national security in 2017. He further pledged the Ministry’s continued support in providing all necessary resources for the Police Service to function and perform efficiently and effectively, thereby making a notable improvement in delivering quality service and results-oriented policing to the citizens of this country.24

Roxanne Stapleton-WhymsManager – Media, Events & Community Outreach UDECOTT 25

Prime Minister, the Honourable Dr. Keith Rowley, chats with have been equipped with a large community meeting room, students of St. JosephTML School before unveiling where residents can meet to voice their opinions and commemorative stone. collectively seek accountability to improve their living conditions. Additionally, stations are designed to facilitateSome of the spaces that are common to each station include accessibility to our differently abled residents and visitors.public reception lobbies, private statement rooms, hi-tech The needs of victims have been taken into account, with thearmories, fingerprinting rooms, victim recovery rooms, police stations designed with securedVictim Recovery Rooms.libraries with multi-media facilities and internet access, Traffic Offices have also been included. Each police station isoffices, dormitories, gymnasiums, community rooms and highly secured and sturdy, able to withstand human and orkitchens. natural threats and serve the community for years to come.Typically, there are three adult cells and two juvenile holding These structures have been constructed with reinforcedrooms, to ensure that young offenders are kept separate from concrete that can withstand seismic impact eventsadult offenders/suspects. (earthquakes), and the effects of floods and hurricanes.Cells and processing areas for offenders are accessed via In case of emergencies, the police stations are equipped withseparate, secured vehicle areas and standard sally ports. a generator each and potable water storage to sustain theViewing Rooms also provide for confidentiality when station independently for 3 days.interviews are being conducted inStatement Rooms, as there All the stations have been designed with fire detection andis one-way glass for observing/monitoring interviews, with suppression systems and 24 hour surveillance camerathe space being sound proof and equipped with a camera. systems.These new stations are also energy efficient and willTo ensure that police officers are efficiently trained and incorporate the use of solar powered water heaters, as partequipped to enable functionality of the highest caliber, the of the green building initiative of the Ministry of Nationalstations have been provided with in-house lecture rooms, Security.gymnasiums stacked with the latest equipment, impact UDeCOTT holds firm to the notion that modern technologyresistant flooring, along with appropriate dormitories for and equipment coupled with well-trained human resourcesmale and female officers, laundry rooms, prayer rooms and are critical to crime fighting efforts.private offices for counselling.There are also First Aid Rooms These stellar facilities we have delivered are second to nonein the event officers sustain injury in the line of duty. and will serve to stimulate greater camaraderie andIn keeping with the policy of the TTPS to involve community cooperation between police officers and the public whommembers in the prevention of and combating crime, stations they have vowed to protect and serve. 26

The Functions of thePolicein CoSntoecmieptoyrary change a tyre or assisting a pregnant woman to deliver her baby, or finding shelter for a parent and their children who have been put out of their home by a violent and abusive spouse.T he role of the police in a free society has evolved over Rights Protection - This role is not generally mentioned as a the years from strict maintenance of law and order, to specific function of the police, but is usually considered as include elements of service to the community, something done in conjunction with the law enforcement aspect consistent with the emerging demands of modern of policing. It is however, considered sufficiently important tosociety. warrant separate mention as a policing function.Criminal justice experts Tom Dempsey and David Coffey The police are obligated to act within the framework of the law(2006) have identified five (5) such policing functions – Law and exercise due process to uphold the rights of offenders andEnforcement, Order Maintenance, Public Service, Rights the rights of the public to be free from victimization. The policeProtection and Community Leadership. therefore engage in thisLaw Enforcement - This is in fact the most basic police function when they informfunction which traditionally is a reactive role. It will always be prisoners of their rights toa significant aspect of policing which the public expects. This remain silent or to havefunction as defined by the authority of the police requires access to an attorney. Whencompliance with the law. In this law enforcement role; the the police preparepolice make arrests, conduct investigations, obtain searchwarrants and issue traffic tickets.This law enforcement role is fundamental to the functions ofpolicing. It is often a last resort, in order to gain compliancewith the law, but without the availability of that resort, it isunlikely that other efforts would be successful.Order Maintenance -This is the role the police play in simply affidavits for search and arrest warrants they are also involved inallowing citizens to conduct the activities of daily life with activities which will protect the rights of citizens.minimum disruption. Police try to accomplish this function Community Leadership - This role is an integral part of publicwithout reliance on the enforcement role which is always service. However, in the context of the community policingavailable. philosophy, this role is so important that it also merits separateIn this role the police engage in many activities like directing mention. If the law enforcement function is the reactive aspect oftraffic, crowd control at major events and responding to policing, then community leadership is the proactive function.domestic disputes. Much of the time spent on random patrol Police are naturally positioned to assume a role of leadership byis largely an effort at deterrence and order maintenance. The playing such a visible and critical part in their communities. In aorder maintenance function is one in which the police officer broad sense, citizens expect officers to be problem solvers and toexercises wide discretion that is inherent in the job. take action in those areas that will prevent crime from occurring.Public Service -This role involves providing assistance to the In this role the police work with citizens to prevent crime andpublic in many different ways. This is an expanding role community deterioration by identifying problems before theyunder the community-based philosophy and involves the require enforcement.ability to direct the public to other agencies that exist to assist The functions of the police in a free society are very important forthem. the maintenance of order necessary to facilitate the routineMuch of what an officer does on a daily basis is public service activities of society. In this light, therefore, the various roles theand may be as simple as responding to enquiries for police perform on a daily basis can be determined as essential fordirections. Public service could involve helping a citizen promoting the prosperity and well-being of society. 27

Gregory Sloane-Seale MSc. Programme Coordinator Citizen Security Programme he Citizen Security Programme (CSP) is a unit within the Ministry of National Security whose mandate consists of the following main objectives:1. Community Action in CSP partner communities2. Assistance to theTrinidad andTobago Police Service (TTPS) and3. Institutional Strengthening of the Ministry of National SecurityA major emphasis of CSP’s work has been Institutional Strengthening of the Ministry ofNational Security in the area of evidenced based policy development. This included,inter alia, upgrading of the existing Information Technology systems andenhancement of the Trinidad and Tobago Police Service’s ICT infrastructure,inclusive of the Crime and Problem Analysis (CAPA) Branch, and specialisedtraining to meet and exceed targets with respect to their standard of servicedelivery to the operations of theTTPS, in the timely inputting and analysis ofdata to guide crime prevention and intervention strategies. A few of thekey projects, which have supported this, are through the reform of agingtechnologies, 28

procurement of cutting edge hardware and software and the • Computer Equipment for TTPSspecialised training within the Police Service in the following Briefing Rooms - 48 PCs, 48areas: printers, HP toners and two (2) Hewlett Packard multi-function • Crime Scene InvestigatorTraining - facilitated training by printers - the direct entry system USA based subject matter experts Ron Smith and is in keeping with the Associates both in the USA and at the TTPS Training technological progression of the Academy. TTPS moving away from written paper forms to paperless • SPSS training – facilitated training of officers in CAPA by information being captured local subject matter experts QURE Ltd. from the first point of contact with the public. This improves • VERADEX Training – facilitated training of officers in intelligence gathering as well as CAPA with the Niagara Regional Police Service in the retrieval of time sensitive Canada. data as all paper information will soon be electronic including all • Training inCrimeAnalysis andCrime Mapping - facilitated forms currently being utilized at training of officers from CAPA with the International Police Stations. Association of CrimeAnalysts based in the USA. • Computer Equipment for TTPS • Purchased crime analytic software licenses for ArcGIS, Training Centres – Purchase of i2, and SPSS to ensure timely upgrades and support services from manufacturers. 115 laptops and accessories for use at training facilities across the nine (9) Divisions of the Police Service, to • Automated Fingerprint Identification System (AFIS) – in enable delivery of training on an ongoing basis at order to modernize the technological infrastructure as decentralized locations. well as increase accuracy of prints, the Automated • Electronic Interview Rooms (EIR) – to further enhance Fingerprint Identification System was funded and the investigative process by utilizing the latest in implemented byCSP in each division of theTTPS to help audio/visual equipment to record digital interviews detect crime. This has led to inkless prints being taken between the members of the Police Service and and stored in a database as well as Certificates of suspects, witnesses and victims of crime in a Character being delivered in significantly less time professional and transparent manner. It also addresses (approx. 5 days) than prior to its introduction which the issue of accusations of misconduct by officers took several weeks. Overall this has contributed to a during the interrogation phase. more efficient delivery of service to citizens. • 100 Garmin GPS handsets – used by the TTPS-CAPA Branch for training and by Crime Scene Investigators in the nine Divisions at crime scenes to capture coordinates of serious crime. This aids in establishing where crime is occurring and determine whether patterns can be identified based on this data which increases efficiency and prevention and detection of crimes. • HP Plotters – used extensively by the CAPA Branch to deliver large scale prints of maps of communities and of Trinidad & Tobago to both internal and external agencies of the state. It also greatly assists theTTPS in its “hot spot” policing initiatives. CSP is committed to further enhancing the TTPS’ ICT capacity to deliver quality service to citizens of Trinidad and Tobago along with increased solvency rates through the targeted use of technological advancements in line with international crime fighting standards. 29

FlSeINyTeROstDUtCCIeNGamA rd into the Police Service THE TTPS FLEET OF OVER 1500 VEHICLES IS UTILISED BY APPROXIMATELY 6000 REGULAR POLICE OFFICERS AND 2000 SPECIAL RESERVE POLICE OFFICERS. Someet RamroopHead, Administrationt rinidad and Tobago Police Service (TTPS) has Departments using a debit card. The Government of successfully implemented the new Fleet Card System Trinidad and Tobago then entered into an agreement with to procure fuel for its fleet of over fifteen hundred First Citizens Bank Limited for the provision of these fleet (1500) vehicles.The Fleet Card System allows officers cards.to use debit cards at all Trinidad and Tobago National The Fleet Card System replaced the previous arrangementPetroleum Marketing Company Limited (NP) and UNIPET for the procurement of fuel and lubricants from NP whichfuel stations across Trinidad and Tobago with was introduced by Comptroller of Accounts Circular No. 16‘pay-at-the-pump’ Linx facilities. dated November 14, 1983; and included the use of anOrderThe daily fleet card limits are four hundred dollars for gas Book for Gasoline and Oil (Chit Book) bearing a uniquevehicles and eight hundred dollars for diesel vehicles. The code.fleet cards are ‘topped up’ at the following business day. The new system was needed as NP introduced a franchiseThe Government of Trinidad and Tobago through Cabinet by model for its service station network on April 01, 2013 andMinute No. 2600 dated September 18, 2014, agreed to the the private dealers operating the stations indicated thatimplementation of a new Fleet Card Facility for the the practice of credit facilities for government ministriesprocurement of fuel and lubricants by all Ministries and and departments would not be available in the long term. 30

The Comptroller of Accounts Department, Ministry of police officers and two thousand special reserve policeFinance, was mandated to manage the implementation officers. These vehicles are assigned to the nine policeof the Fleet Card System for all government ministries divisions as well as the many Sections/Units and Branchesand agencies and a circular was sent out in March 2015. within TTPS. In addition, the rank structure of theThe Commissioner of Police formed a team to oversee the organization required special considerations as personnelplanning, coordination and implementation of the Fleet from all ranks are also drivers of vehicles and any vehicleCard System for the TTPS. This team included then DCP could be driven by more than one driver.Operations (Mr. Harold Phillip), then ACP Anti-Crime A TTPS Fleet Card Policy was developed in 2015 and wasOperations (Mr. Deodat Dulalchan), Head Administration reviewed by the team from the Comptroller of Accounts(Mr. Someet Ramroop), Head Finance, Head Information which made recommendations. A final TTPS Fleet CardTechnology (Mr. Miklos Badaloo), Fleet Manager (Mr. Policy was developed in 2016 which adheres to theMichael Julius) and the Superintendent Transport Branch principles and guidelines outlined by the Comptroller of(Mr. Alford Sheppard). Mr. Dulalchan later moved into the Accounts in the use of fleet cards whilst also facilitatingpost of DCP Operations and remained a member of the successful implementation, accountability and control inCommittee while Mr. Stirling Hackshaw was added to the the TTPS.Committee as the ACP Operations and Mr. Julius was The actual implementation started off with a pilot projectappointed as the Fleet Card Manager for the TTPS. in one police division and one police section in 2015. TheyThe TTPS team held regular meetings with a team from were the North Eastern Division and the Traffic Branch.the Comptroller of Accounts and indicated it was fully Before full implementation of the Fleet Card System, thecommitted to the implementation of the new Fleet Card Fleet Manager and the ACP Anti-Crime OperationsSystem. However, the TTPS proposed that a specific TTPS conducted sensitization and training sessions withFleet Card Policy was needed based on the size and personnel from all divisions, sections, units and branchesunique nature of the organization in order to facilitate of the TTPS where they presented the policy to obtaineffective implementation of the system whilst ensuring feedback and provide answers as necessary. The Fleetaccountability and control at all levels. The team from the Card System was officially introduced on June 1, 2016 andComptroller of Accounts agreed based on the implementation was very effective. Overall, the transitionjustifications provided by the TTPS as outlined below. to the use of the Fleet Card Facility in the TTPS has been aThe TTPS is an organization that operates 24 hours a day, success based on a lot of hard work, dedication andseven days a week. The TTPS fleet of over fifteen hundred commitment by the Fleet Card Committee and other keyvehicles is utilized by approximately six thousand regular stakeholders. 31

Trevor Boissiere Head, Internal Audit Objective of Internal Audit Internal Auditors in Central Government are charged with the responsibility of assisting Accounting Officers in the effective discharge of their duties as defined in the Exchequer and Audit Act, Chapter 69:01. The Internal Audit function in the Trinidad and Tobago Police Service is no different to the rest of the Public Service and is therefore governed by the same principles and practices. Internal Auditors must examine the records of their Ministries/Departments in order to ascertain the extent of compliance with established policies and procedures as established by the Treasury (Ministry of Finance) and must ensure that expenditure incurred and revenue earned conform to the Estimates of Expenditure/Revenue approved by Parliament. They must also ensure that expenditure incurred under the various votes, are made in accordance with budgeted allocations and that expenditure does not exceed releases granted.32

Current Public Service Internal Audit Practice Integrated Financial Management System (IFMIS) whichInternal Auditors have traditionally operated in a paper had its genesis more than a decade ago. The private sectorbased environment within the Public Service. Checks for has moved much further along, so the Public Sector has acompleteness, accuracy and verification of accounting lot of catching up to do.transactions are carried out against the relevant hard With the introduction and varying complexity ofcopy documents. A manual system provides an audit trail computerized systems, there exists a corresponding losswhich allows the Auditor to trace a transaction from its of the traditional paper based audit trail. The Internalsource to its completion. While manual processing has its Auditor must now tailor his audit activities in order to giveadvantages it often operates at a slower pace and is assurance on the integrity, accuracy, validity, timelinessprone to a higher degree of errors. and completeness of outputs derived from such systems.Presently, Internal Auditors are primarily concerned with He must assess the controls for adequacy and relevancechecking accounting transactions (historical) for which will mitigate any risk which may prevent or delaycompliance with financial regulation and instructions. the organization’s ability in meeting its objectives.Checks are therefore transaction based, with a financial It is usual and advisable for Internal Audit Units withinfocus in accordance with the relevant authorities and Ministries/Departments to be set up separately from theadherence to prescribed policies, procedures and Accounting Units for which most of its audit activities aresystems. carried out. This was seen to promote the independenceWhere Internal Audit needs to be of the Internal Auditor. While independence is encouragedWhile compliance with relevant authorities, policies and by separate location, the need for independence mustprocedures continues to be important, the way in which shift to one where it is more a state of mind. In a new era ofcompliance is currently being carried out must now accountability and control there is a need for the Internalchange to compliance with a risk focus. The Internal Auditor to be seen as an integral part of the entireAuditor must be able to assess whether the existing organisation and not just part of the Finance function. Thecontrols are adequate and relevant in addressing existing conduct of management type audits by the Internal Auditand potential risks which can prevent/delay the Units will go a long way to promoting greaterorganization achieving its objective. transparency and accountability in the use of public funds.Government, in improving its business processes with The Internal Auditor, in meeting his responsibilities mustthe aim of promoting the efficiency and timeliness of its conduct the audit in line with the organization objectivesservice delivery to its diverse clientele, is engaged in for transparency and accountability. This will require theongoing development and implementation of Internal Auditor to develop a sound working relationshipInformation Technology (IT) related systems within the with management and relevant staff at all levels. ThePublic Service. Internal Auditors are now challenged to internal auditor’s knowledge and understanding of theidentify and assess the controls in this computerized organization will assist in building effective relationshipsenvironment. Auditors must now be equipped with the and in evaluating and improving the effectiveness of risknecessary tools in order to enable them to review, test management, internal controls and governanceand analyze an entire population of data. Some areas of processes. Also, an effective and well run team will betesting include testing in compliance with standards, sought out for services, information and guidance.identifying control issues and verification of balances The Internal Auditor must analyze the strengths andetc. weaknesses of the organization’s internal controls,With the continuous development in new IT systems and considering its governance, organizational culture, andthe upgrading of existing ones, business processes are related threats and opportunities for improvement whichconstantly evolving with an IT focus. Several accounting can affect whether the organization is able to achieve itsand reporting processes within the Public Service are goals.undergoing changes due to the incorporation of either So when you see the Internal Auditors in your area, justpartially or wholly IT applications into its processes. remember they are there to improve your operations. DoThere has been talk in recent times of finalising an not fear us, we have your back. 33

TTPS SeeksDivine Interventionin Combating Crime Shane Jitta Corporate Communications Officer C ommissioner of Police (Ag.), Stephen Williams, in recognizing the need for divine intervention in the business of policing, has instructed Divisional Commanders to hold interfaith services in the nation’s nine police divisions during the course of this year.This, as he has identified 2017 as a challenging year for the Trinidad and Tobago Police Service (TTPS), due to the unacceptable incidence of violent crimes and the accompanying public outcry and concern. However, Commissioner Williams is optimistic in the ability of theTTPS to overcome the challenges which lie ahead, more so with the help of God. He took the opportunity at some of the recently held services to thank officers for their work and share with the public, the great strides made by theTTPS in recent years, as he noted the reduction in serious crimes and a 17 year low in the road fatality rate. During his address at the interfaith service, hosted by the Central Division, at the Chaguanas Borough Corporation on Sunday 12th February, 2017, Commissioner Williams stressed that something more is needed than policing and patrolling to confront the crime problem in the country. He declared, “We cannot do this alone.We need God to help us with a special intervention and walk with us as we do our duty and service for the people of this land.” 34

Along with officers at all ranks, the Commissioner prayed for The artistic talents of members of the Service were alsoGod to pay special attention to what is happening inTrinidad given an opportunity to be showcased, as several officers ledandTobago and help police officers maintain a strong resolve the attendees in uplifting worship and preaching andto win the battle against criminal elements. He is also exhibited their excellent skills with musical instruments.confident that citizens will contribute in making a differencethis year. The religious faiths represented at the interfaith The interfaith services were held in the various Divisions asservices, included various Christian denominations, Hinduism follows:and Islam. The events were all filled with an atmosphere offellowship, worship, unity and reverence, as the various • Northern Division, Santa Rosa RC Church, Arima,religious leaders prayed to God for protection and favour for Wednesday 8th February, 2017.police officers, citizens and the nation.The leaders also called upon police officers to re-dedicate • South Western Division, La Divina Pastora RC Church,themselves to their noble calling and profession in the face of Friday 10th February, 2017.trying times, while commending Commissioner Williams forstarting the initiative, stating that such activities were needed • Central Division, Chaguanas Borough Corporation,to forge closer and stronger ties between the population and Sunday 12th February, 2017.the police. They explained that they have witnessedfirsthand, the challenges facing their respective communities • Port of Spain Division, Gymnasium Police Academy, St.and the need for Trinidad and Tobago to become a praying James, Wednesday 15th February, 2017.nation once more.The main message from all the religious leaders who • North Eastern Division, Santa Cruz RC Church, Laattended the events was very poignant; they had full Pastora Road, Santa Cruz, Thursday 16th February,confidence in the officers of the TTPS and were greatly 2017. • Western Division, Church of Nativity, Crystalappreciative of the good work the Service has been doing for Stream, Diego Martin, Saturday 18th February, 2017.the country. Police officers themselves also took theopportunity at the services to pray for their co-workers, as • Southern Division, Omardeen Building, Cipero Street,they asked God for guidance, wisdom and protection in the San Fernando, Sunday 19th February, 2017.execution of their duties, which often brings them face to facewith evil. • Eastern Division, Rio Claro Roman Catholic Church,The interfaith services were well attended by First and Naparima Mayaro Road, Rio Claro, Wednesday 22ndSecond Division Officers, specially invited guests, members February, 2017.of the public. The attendance by school children at some ofthe services was praised by Mr.Williams, who was particularly • Tobago Division, Scarborough St. Andrews Anglicanheartened to see the young faces in the crowd and satisfied to Church, opposite the Scarborough Police Station,know they were going to take away valuable knowledge from Thursday 16th March, 2017.the experience. These events followed the TTPS Annual Interfaith Service, held at the Cathedral of Immaculate Conception, Port of Spain, on Sunday 8th January, 2017, where officers were urged by Monsignor Fr. Christian Pereira to cultivate a new hope for the nation and renewed public trust in the Trinidad andTobago Police Service in the NewYear. 35



C arnival 2017 whilst a resounding success from an artiste, masquerader and spectator perspective was not without major incident and with this in mind from a policing standpoint, can be described asgenerally good. Carnival was celebrated on February 27thand 28th,2017, and details of the Carnival 2017 SecurityArrangements were revealed to the media by DCPOperations (Ag.), Deodat Dulalchan, a week earlier, at thePolice Weekly Media Briefing on Tuesday 21st February,2017.Mr. Dulalchan, who was assigned the role of Gold Commanderin charge of Carnival security arrangements, had expressedoptimism at the briefing that the plans and strategies devisedwill exceed the expectations of all stakeholders in thepre-Carnival, Carnival and post-Carnival periods.Commenting on the successes achieved in the pre-Carnival Gold Commander for Carnival 2017, DCP (Ag.), Operations, Deodat Dulalchan,phase of the plan, the Gold Commander noted that at the Post Carnival Media Briefing, at Police Administration Building, POS.approximately 71 incident free events had been policed. Heexplained that a lot of work went into finalising the variousparade routes, which had been used by masqueraders onCarnival Monday and Tuesday; and that this aspect of theplanning was achieved through collaboration with theNational Carnival Commission and other key stakeholders. 37

A STRONG SHOW OF MANPOWER FOR THE TWO DAYS, LED TO A HIGH VISIBILITY OF OFFICERS THROUGHOUT THE TWO ISLANDSThe successful policing of Carnival 2017 across the nation, was The TTPS is pleased that Carnival 2017 securitylargely due to the utilization of traditional and contemporary arrangements, were professionally executed and achievedstrategies, paying particular attention to Carnival venues, all its major objectives which were:residential, commercial and camping communities. All leavefor police officers both in the Regular and Special Reserve 1. To minimize opportunities to commit crimes andcontingents was restricted to ensure there was a strong show disruptive behavior;of manpower for Carnival Monday and Tuesday. This led to ahigh visibility of officers throughout the two islands on foot, 2. To minimize traffic congestion to the travellingmobile, mounted and canine patrols. public;Police officers also made their presence felt at the variouspost-Carnival events or ‘cool down fetes’, across the country 3. To provide high visibility around Carnival andon Ash Wednesday, providing secure environments for non-Carnival areas and events including residences,members of the public. businesses, critical infrastructure and coastlines;Other key arms of the Protective Services were also deeplyinvolved in the security arrangements, including the Trinidad 4. To provide enhanced public safety and to preserveand Tobago Defence Force, the Trinidad and Tobago Fire public order;Service, Trinidad and Tobago Prisons Service, Customs andExcise, Immigration Division, the Office of Disaster 5. To provide courteous, tactful and responsive servicePreparedness and Management, Municipal Police, Traffic to the public andWardens, as well as air and sea ports security officers. 6. To prosecute offenders who commit violations of the law. The PoliceService also extends its praises and appreciation to masqueraders and the general public, for being responsible, considerate and caring during the 2017 Carnival period. 38

David Riley Corporate Communications Officer ocial Media can be described simply as the collection strategy of theTrinidad andTobago Police Service and has, of websites and applications which enable users to since May 2015 significantly expanded the organisation’s participate in social networking (the use of dedicated social media usage.websites and applications to interact with other users or to Facebook and Twitter are the two social media networksfind people with similar interests to one’s own). which the organisation currently utilizes. The TTPSToday, social media usage is so pervasive that it has become Facebook and Twitter pages were established in Januarya primary news source for a significant portion of the public. 2011 and September 2011 respectively. Between JanuaryIt has also become a standard medium of communication 2011, when the Facebook page was launched, and Mayused by brands to communicate with both their loyal and 2015 the page gained a total of 18,503 likes. TTPS’ officialprospective customers. Facebook, the most popular social Twitter page conversely garnered a total of 5,500media website, has a massive 1.86 billion active users of followers in the period between its launch and May 2015.which 770,000 are Trinidadians and Tobagonians. With the revamping of these pages however, TTPS’As a law enforcement organization that prioritises Facebook page has amassed a further 64,751 page likes,community engagement in its policing model, the Trinidad whilst the Twitter page has gained a further 4,700and Tobago Police Service (TTPS) understands the value of followers – increases of 350% and 85% respectively.engaging the public wherever they are, be it in physical or Trinidad and Tobago Police Service can thereforevirtual spaces. Engagement accordingly occurs in currently (as of March 20th) boast of having a Facebookcommunities, schools, on the streets and via the information page with 83,254 likes and a Twitter presence of 10, 200superhighway. Social Media engagement has therefore followers.become an integral and standard part of the Trinidad and While such significant marked increases in subscriptionTobago Police Service’s communication strategy. to the Police Services’ social media feeds are on their ownThe Public Affairs Unit of the Trinidad and Tobago impressive, the performance of the Trinidad and TobagoPolice Service is the unit responsible forexecuting the social media Police Service’s Facebook page also easily puts the organisation at the forefront of law enforcement agencies present on this medium. As Figure 1 shows, among some of the 39

but significant success, as three murders were solved of those featured in the Help Solve My Murder campaign. Public Education As the primary stakeholder in the maintenance of public safety, the Trinidad and Tobago Police Service recognizes public education as one of its most critical tools. TTPS public education campaigns executed on social media have helped generate awareness of child abuse, domestic violence, school safety and road safety and have encouraged a new group of Twitter followers, including several schools, educational institutions, non-governmental organisations and advocacy groups, who consistently amplify the organisation’s message.Figure 1: Facebook Like percentage for theTrinidad andTobago Police Service, The value of social media in policing appears limitless. WithJamaicanConstabulary Force, NewYork Police Department and the PoliceService social media management becoming a huge business, focusingof Scotland (as of March 20th, 2017.The figure showsTrinidad andTobago Police on quantifiable metrics for page growth and engagement haveService has the highest Facebook followers to Facebook population ratio of all the become par for the course for social media marketers. As anestablished police departments highlighted. organisation that is service centered, the Trinidad and Tobago Police Service is equally interested in the quality of its onlinetop law enforcement agencies across varying jurisdictions, the interaction with the public. Public trust is our lifeblood and weTrinidad andTobago Police Service’s ‘like’ penetration is second strive to not only be informative, but responsive andto none. cooperative with our most valued stakeholders – members ofCitizen Driven, Content Focused the public. Therefore, queries posed via our Facebook andThe vision of theTrinidad andTobago Police Service is, “to make Twitter social streams are addressed in a timely fashion. Thisevery place in Trinidad and Tobago safe.” The Police Service is open approach has encouraged citizens to report incidence ofcommitted to realizing this vision through upholding its motto law breaking, and other issues which may require theof serving the Trinidad and Tobago public with P.R.I.D.E. – assistance of theTTPS, directly to us via our social media pages.Professionalism, Respect, Integrity, Discipline and Excellence. Two well-known examples of such cases are theJune 7th, 2016,The way that our online presence is maintained is thus reflected charge against Hayze Hamilton for willful assault of a child andin these ideals. We provide the general public with a steady the November 10th, 2016, charge against Keiron Mohammedstream of content which keeps them up- to-date with relevant for murder following video evidence provided to the police inhappenings in the arena of policing and educates them about each case.ways to keep themselves safe.Additionally, we understand that While as an organization the Police Service remainsto effectively tackle the scourge of crime, we must work in tremendously thankful for receiving information which may betandem with members of the public. This reality is nowhere useful in carrying out investigations, we have noted withclearer than in the case of solving crimes. As we need members growing concern, the troubling trend of the widespreadof the public to be our ears and eyes and to feel invested in proliferation of ‘fake news’ stories or viral messages circulatingjointly maintaining public safety, our social media campaigns in the form of video clips, voice notes and messages on socialreflect this principle. media. These messages, which often originate on instantHelp Solve Crime messaging services such as WhatsApp Messenger, tend toThis public engagement initiative, was launched with the purport some unverified imminent threat to public safety.express aim of encouraging greater collaboration, on the part of Members of the public are routinely reminded that theTrinidadcitizens, in solving serious crimes - in particular, murders - and in and Tobago Police Service is the legitimate source ofresolving reports of missing persons. The campaign consists of information concerning reports of criminality. Unverified spielstwo sub-components - HelpSolve My Murder and Help Find Me. forwarded en masse are not in the interest of public safety sinceHelpSolveCrime was effectively rolled out onJanuary 7th, 2016, they have a negative impact on the public’s view of public safetyboth on local television and on social media via theTrinidad and and create panic and hysteria amongst the populace. TheseTobago Police Service’s Facebook andTwitter accounts. ‘fake news,’ incidents whilst mischievous in intent, must beThe Help Solve Crime campaign has thus far proven investigated by the Cyber Crime Unit; and once a source hascommendably effective as social media postings encouraging the been identified, a charge could arise.public’s “urgent assistance” in obtaining information on Trinidad and Tobago Police Service remains committed tomissing persons generally resulted in said persons being protecting and serving every citizen of Trinidad and Tobago.returned within 48 hours of the appeal. Further, 88% of the Have a concern, complaint or suggestion for us? Find us onmissing children featured on Help Find Me have been found Facebook andTwitter and let us know your thoughts.and returned. In the case of murders, there has been minimal www.facebook.com/policeservicett Twitter: @TTPoliceService40

Keisha Bowla-Hines Head, Executive Management Services mong careers, research from North America shows with weapons, preventing and detecting crimes, and serving that Police Officers rank in the list of the top 10 most the public, whose demands are ever increasing; - are some stressful jobs. The police actually placed fourth on of the obvious must do’s. Notwithstanding, it is difficult tothe list. The top ten most stressful jobs listed in the United ignore the impact on the officer who faces his mortalityKingdom places the job of a police officer second! daily, not being sure if he will make it home alive to see hisWhichever data we use to assess stress ratings, the bottom spouse and children, the grief and loss experienced, harshline is that the job of a police officer is an extremely stressful negative criticisms for not doing enough to stem the state ofone! crime in the country, navigating the different personalitiesLet’s dissect this noble profession and take a closer look and of course how well the organization meets their needsright here within the Trinidad and Tobago Police Service and looks after them. As a result of these circumstances, the(TTPS), beginning with the identity of our police officers. police officer is forced to become an expert juggler –They are members of our communities. They are our sons, balancing family, day to day demands on the job, self-caredaughters, brothers, sisters, parents, husbands, wives and and financial responsibilities. These demands to cope arefriends; and like the rest of us, persons employed as police high and complex and span multiple areas, including theofficers are faced with the challenges that come with these physiological, spiritual, psychological, and even financial.relationships and roles.Second, is the role of police officers as employees of the Different persons cope in different ways; similarly differentTTPS. In this capacity, police officers are faced daily with the interventions will work in different circumstances. Here areopportunities, thrills, dangers and challenges that come some tools that can be used on-the-job to help cope withwith the job. Squaring off with bandits who are often armed stress: 41 Exercise – There are several gyms operational within the Trinidad and Tobago Police Service. They are

equipped and staffed with qualified trainers; and best of and shape of your face, the colors of your eyes, andall access to the gymnasiums are at no cost to texture of your skin – dare to say out loud to the personemployees! Exercising increases our general sense of looking back at you “you are beautiful”, “you are smart”,well-being and actually releases neurotransmitters “you are worthy”, “you are worth the effort”. Try again,called endorphins which make us “feel good”. After a knowing that if you fall, it is ok. It IS ok; you can, and willgood work-out you feel more energized and will get back up and try again. Do your best each day anddefinitely cope better. trust that your best is good enough!Talk to someone – Nothing beats having the listening Think positive – challenge negative thoughts aboutear of someone who you can trust and talk to in yourself and about your situation! Ask meaningfulconfidence. There are over 200 highly trained peer questions before accepting information as truth. Forcounsellors accessible within the TTPS who are example, ask yourself, “What evidence do I have toequipped with the skills to provide quality support to support this?” “Is this a fact or an opinion?”their peers in an informal yet highly confidential Self-care – look after yourself in the same way that youmanner. There may also be a batch mate, colleague, would look after your children or other loved ones. Eatfriend or family member with whom you can share for a on time and eat properly. Make healthy choices – choosefew moments.Talk with someone; share your problems; foods that give you the nutrients that your body needs toit eases burdens. function well. For example, snack on fruits and nutsCry – crying is cathartic. This means that it helps us to instead of chips. Drink lots of water – this is not only greatrelease pent up emotions which could otherwise build for your skin, but it flushes out the toxins in your body.up inside like a pressure cooker and later explode. Treat yourself to something that you will enjoy andCrying is not gender specific – it works for men and benefit from. This is not selfish. This is not beingwomen. Allowing yourself the opportunity and time to self-centered. It is you taking care of you. A treat doescry will help to heal wounded areas and, after a good not need to be expensive and does not have to take uplong cry, believe it or not, you are able to think more much time. It could be as simple as buying yourself aclearly. If you need to cry, cry. If you need to “bawl” do it. double-scoop ice-cream cone and mindfully eating it.Many of us believe that we are adults and we “have to Breathe – Our ability to breathe is often taken forbe strong”, therefore we don’t or cannot afford to cry. granted! Sit upright on a chair, place both feet flat on theSome persons have even said “I can’t cry”. Yes you can; ground and then take deep breaths. Pay close attentionand you will, if you allow yourself to do it. In your office, to your breathing, inhaling (for 10 seconds) and exhalingin a washroom, in the dorm, in a quiet space where you (for 10 seconds). This is actually quite useful for calmingwill not be interrupted; sometimes we just have to find a down and staying grounded.space to let it all out. InvestTime –This will take just a few minutes dependingPray – A few words said in your heart and from your on how complex the issue is.The steps below will help toheart can make a world of difference. Praying about a slow down your thought processes during a stressfulsituation with someone is also helpful. If you believe in situation and guide you to explore and find meaningfula higher power prayer can give us hope to navigate solutions to the challenges you face.through stressful situations. Step 1: Ask yourself “what is happening?”Be gentle to yourself – Do not say unkind things toyourself. Do not beat yourself up for making a mistake - Be present. Be aware.or a poor decision. Do not give up on you! Instead, - Take a mental note of ALL that is happeningpractice to forgive yourself. Help yourself up. Practice - Write them down one by one if necessarypositive self-talk (e.g. express words of encouragementto yourself in the same way you would to a friend). Lookin the mirror at your facial features. Notice the contours 42

Step 2: Ask yourself “How did I feel?” or “How am I Step 4: Ask yourself, “What is the best response that I feeling?” can give?” - Notice changes in your body (for example, - Explore all possible responses [both positive increased heart rate) and negative] - Notice your thoughts (for example, thinking - Examine all possibilities (even the ones that seem negatively – “I can’t bother with this”, “I am fed far-fetched) up”, “She sickening eh”) - List them if necessary - Acknowledge each emotion - Label each emotion Step 5: Ask yourself, “What are the consequences of my - Determine what triggered each emotion response?” - Examine the consequences of each possibleStep 3: Accept how you feel – unconditionally! response [positive and negative] - Do not beat up on yourself - Examine all possibilities (even the ones that - Do not explain it or justify it seem far-fetched) - Just simply accept that this is how you feel. - List them if necessary - Tell yourself it is ok (to feel). Step 6: Select the response that works best for youTry to use the template below and see if it works for you!Stress as defined by the online Oxford Dictionary is a state of mental or emotional strain or tension resulting from adverse or demanding circumstance. 43

he Trinidad and Tobago Police Service Social and Welfare Association (TTPSSWA) is the organization with principal responsibility for negotiating the terms and condition of work for officers up to the rank of Assistant Commissioner of Police.TTPSSWA, established by the Fourth Schedule of the Police ServiceAct (1965), is more broadly mandated to treat with issues which have the potential to affect the welfare of officers, either as a group or individually. The Associationstands in the gap between the officer and whatever may afflict him, be it the nature and scope of his terms of work or anypsychosocial aspect of his employment – that is, his general welfare.Some of the goals of the TTPSSWA have included accomplishing a ‘current salary’ for officers, improving the mechanisms forperformance evaluation and inculcating the values of the welfare principle at the management level of the Police Service.The Police Service urgently needs to arrive at a place, where its salary is considered current. At the moment we are one(negotiation) period behind even though we have entered into a new period.This is less than ideal as it means that we are out ofsync in terms of compensation. It is the objective of the Association to ensure that, in representing its members, the negotiationprocess is grounded in strong compensation principles which are best practice worldwide. This approach lends itself to drivingimproved performance by officers of the service.Additionally, theAssociation believes that there is need for a paradigm shift in the concept of evaluating performance.The triggerto drive performance should be an application based approach that is not transplanted wholesale from the HR playbook incorporate environments but one which is synonymous with law enforcement principles.TheTTPSSWA is wary that management may lose the essence of what welfare means to the individual officer and the service asa whole.The welfare principle, if not properly managed can provoke a cycle of negative reinforcement and create dysfunction andindiscipline within the ranks.The constant negative reinforcement of the general public, who consistently express the view thatthe Police Service doesn’t care about them, in addition to the negative perception by officers that management has not shown aninterest in them, can potentially spur on feelings of apathy towards the job amongst officers. “Management and the public don’tcare about me, so why should I care about the Service?” may be the resultant response. The association has sought to mitigate 44

against this problem by applying scientific approaches and leadership based on welfare principles. These officers are inmethodologies that transcends the conventional boundaries turn expected to meet with other officers to impart theirof union practice in applying robust direct interventions in knowledge.service to our members. Looking AheadWe believe that once you can improve the lot of policemen The Association has been exposed to research findings,and women, the inspiration generated can permeate literature and reports in the field of law enforcement and as athroughout the Police Service. result has been championing the call for the manpower auditAssociation Interventions and Initiatives of the Police Service, which has since started under theOne of the ongoing intervention initiatives which the chairmanship of Professor Deosaran. We believe the audit is aAssociation embarked upon over the last year has been the pre-requisite to considering performance holistically. Upon itshosting of several financial management seminars.TheTrain completion, the Service should be able to synergise andthe Trainer seminars are designed to equip officer trainers to harness the manpower pool from an organisational behaviorguide their fellow officers in the principles of sound perspective, so that we can have positive reinforcement of lawinvestment and teach them the basics of managing their enforcement principles to achieve the objectives of lawmoney. We see this initiative as crucial because, while we enforcement best practices.recognize our role in negotiating with the Chief Personnel Notwithstanding the utility of the manpower audit, as aOfficer to ensure that officers receive their just due, we stand-alone initiative it is not enough. There are other thingsunderstand that the skill of money management is not that the Association feels must take place to achieve theautomatically acquired or provided to most officers. revamping of law enforcement principles and performanceThe Association has also embarked upon an education withinTrinidad andTobago. Each state agency such asT&TEC,campaign for members of the public. We are committed to WASA, Licensing Authority, Immigration and the Electionscontributing to improving the relationship with members of and Boundaries Commission, must be considered and workedthe public and are of the view that educating them about the into law enforcement management philosophy in order todemands and requirements of the job of a police officer is one facilitate the holistic approach to law enforcement that isway to assist in regaining and building their trust. consistent with preventing the growth of criminal activity andTheAssociation has also hosted several book presentations of criminal enterprise. Central to this approach, is getting the full‘Inequality, Crime & Education in Trinidad and Tobago: support and compliance of financial institutions, in order toRemoving the Masks’ by Professor Ramesh Deosaran, former remove the liquidity and the finances of criminal enterprise.Chairman of the Police Service Commission. We believe that The vision of the Association is a Trinidad and Tobago Policeliterature can be a powerful tool for every officer and Service with Commissioners and Deputy Commissioners whoProfessor Deosaran’s book should be particularly useful in are not only academically inclined but have, as a requisite skill,furnishing officers with a deeper understanding of the the discipline of law enforcement and law enforcement bestcomplex historical and social issues that aid in perpetuating practices.This approach should also be mirrored by other Firstthe crime problem. The book has been made available to Division Officers and middle management. The regularofficers throughout the length and breadth of the Police practice of officers working unreasonably long hours needs toService. be addressed as it inevitably brings diminishing returns.ThereAnother ongoing initiative is an outreach with key officers in is a need for shorter dedicated hours that are intelligencevarious committees being role models of the Police Service. driven and can help yield the best results. Finally, theseThe key officers originate mainly from the *Central improvements must also be married with the provision of theCommittee and have been trained predominantly in latest technology for law enforcement officers. This includes devices such as tasers, CS spray, on board computers and new technologically advanced uniforms that are fit for police.*The Central Committee consists of the representatives for every section branch or unit of the Police Service.They are selected by vote to represent the various component sections of the Police Service. 45

he Police Complaints Authority Act, Chapter 15:05, geographical area in which the offence(s) and/or defaulting provides for the investigation by the Authority of act occurred, victimology, extent of damage/loss/injury and criminal offences involving police officers, police other criteria. corruption and serious police misconduct and forother related matters. The Authority may conduct an A complaint should include:investigation on its own initiative or on the basis of complaints • Complainant’s name and contact details, these includemade to the Authority. telephone contact numbers and email address(es);A complaint may be made by (a) a member of the public; (b) a • The date, time and location of the incident surroundingpolice officer; (c) a public body; authority; (d) the appropriate the complaint;unit; or (e) a tribunal of the Police Service. Complaints are • Where possible the name, rank, badge number and acategorized based on the Police Service Act, the Police Service description of the officer(s) involved;Regulations, Criminal Law principles, prevalence of the • A detailed description of the incident;offence and/or defaulting act in theTrinidad andTobago Police • The name and contact details of a witness or witnesses,Service (TTPS), the public interest and concern, the if any and 46

• Proof or clear evidence to support the complaint, e.g. by articles in newspapers or reports from a division of the medical certificates, X-ray film, photos of damage or TTPS. injuries. All initial reports that come in to the LCCCU are assessed toComplaints can be made to the PCA through the following determine whether they fall within the remit of the PCA andmethods: are then converted to complaints once they meet the criteria. These complaints are then classified using a complaint 1.Walk in: In person to the Police Complaints Authority’s classification form. The complaints are assigned numbers offices located at: from one (1) to five (5) with five (5) representing very serious a) Level 24, Tower D, International Waterfront Centre, complaints requiring urgent attention and one (1) 1A Wrightson Road, Port of Spain;Trinidad; and representing complaints that are less serious. Thereafter, the b) 1st Floor, Lot B, Caribana Building Bacolet Street, complaints are forwarded to the Investigations Department Scarborough, Tobago. where they would undertake enquiries, i.e. gather evidence/ investigate/ monitor or audit. The Investigators file thenA Complaints Officer will interview a complainant to get all moves forward to the Legal Department to determine if thethe relevant information surrounding the incident and alleged offence(s) meet the legal standard for aanswer questions. recommendation to be made to either the Director of Public Prosecutions (DPP) for a criminal offence or Commissioner of 2. Mail In: Complaints can be mailed to the PCA office. Police (CoP) for a disciplinary offence. Correspondence is received and stamped as received by the Registry Department and forwarded to the Legal Upon completion of the PCA’s investigation, the Authority Counsel, Compliance and Complaints Unit (LCCCU). shall, where deemed necessary, take action in accordance with the Police Complaints Authority Act by making 3. Email: Electronic correspondence is received on recommendations to the relevant authorities. These [email protected] and receipt of same is acknowledged authorities include the CoP, the DPP, the Police Service by the LCCCU. Commission, and in matters where an authority outside the State is concerned, the Attorney General. Thereafter, theAll complaints are treated with the strictest confidentiality. Complainant is immediately informed of the action taken andPursuant to Section 26 of the PCA Act, Chapter 15:05, “the the reasons, by the Authority. If a recommendation has beenAuthority may conduct an investigation on its own made and the matter is sent to the authorities, the defaultinginitiative…”. Such initiations may sometimes be triggered officer is also informed. The Police Complaints Authority remains committed to its core values of confidentiality, integrity, professionalism and fairness in its pursuit of justice through independent civilian oversight of serious police misconduct and criminality. The “Authority” comprises of the Director and Deputy Director.Source: Police Complaints Authority Fourth Annual Report 47

Snr. Supt. (Ag.) McDonald Jacob he concept of Criminal Intelligence has been treated as top secret and Head of the Northern Division reserved for special individuals and units. In these contemporary times MPhil. Criminology and Criminal Justice however, there is a need for all Law Enforcement Officers to be aware of University of the West Indies and utilise effective intelligence gathering to assist in the prevention andBachelor of Law (LLB) University of London detection of crime. The effective use of Intelligence Analysis is the key for the Crime and Intelligence Analyst dismantling of gangs and organized criminal activity inTrinidad andTobago. What is “criminal intelligence”? To most people, including criminal investigators, the term conjures up images of collator-style systems used to store and retrieve the information collected about crime and criminals. As the volume and variety of information collected has expanded, we have gradually introduced more and more complex systems to assist with its storage and retrieval. Viewed in this limited context, the introduction of information technology (IT) has been a notable success; the use of IT for the storage and retrieval of crime information is now almost second nature to the operational criminal investigator, and there is no doubt that without these tools, as a service we simply would not be able to cope with the task of recording and collating criminal information. Collecting information in itself does not result in obtaining intelligence. Information must be properly evaluated before it can be acted upon. The value of criminal intelligence can be enhanced further by analysis. When available intelligence is too 48