Service Definition

GET SWARMS LIMITED Parallel . Faster . Reliable

The information contained in this document is proprietary. Copyright © 2022 Get Swarms Limited. All rights reserved.

ls The information contained in this document is proprietary. Copyright © 2022 Get Swarms Limited. All rights reserved. * subject to our terms & conditions

Table of Contents 6 1 About Us 6 2 Our Philosophy – The Right Expertise 6 3 The “Swarms” of Experts 7 4 Cloud Support Services 7 4.1 Managed Professionals Service [Scale up/down on Demand] 8 4.2 Agile 1-4 weeks discovery 8 4.3 Capability Based Business Analysis, Agile User Stories, Use case models 9 4.4 Programme and Project Management Services 9 4.5 Testing and Assurance 10 4.6 Solution Architecture Service 10 4.7 IT Services Management (ITSM) 11 4.8 Cyber Security Architecture Service 11 4.9 Application Development Service 12 4.10 Privacy and General Data Protection Regulation (GDPR) 12 4.11 Data Backup & DR Services 13 5 Cloud Software 13 13 5.1 Benefits 13 5.1.1 World's First Fully Extensible Apps 13 5.1.2 White Labelled Customisable Skins 5.1.3 Usage Based Pricing 13 13 5.2 List of Services available on Particles Cloud: 14 5.2.1 Automatic API Builder App 14 5.2.2 Blogs App 14 5.2.3 Vendor Management App 14 5.2.4 Form Builder App 14 5.2.5 Form Builder App 15 5.2.6 Job & Applications Management App 15 5.2.7 Live Chat App 15 5.2.8 Static & Dynamic Website Builder App 15 5.2.9 People HR App 16 5.2.10 Project Management App 16 5.2.11 Particle Support Desk 16 5.2.12 Surveys App 16 5.2.13 Time Management App 5.2.14 Agile Task Management App 17 6 Cloud Hosting Services 18 7 Onboarding & Offboarding process The information contained in this document is proprietary. Copyright © 2022 Get Swarms Limited. All rights reserved.

7.1 On-boarding Process 18 7.2 Off-boarding Process 19 8 Pricing 19 9 Service Benefits 19 10 Training 20 11 Service Levels 20 12 Service Constraints 21 13 Ordering & Invoicing 21 13.1 Ordering Process 21 13.2 Invoicing Process 21 14 Contract Termination 22 14.1 By Customers 22 14.2 By Supplier 22 15 Technical Requirements 22 The information contained in this document is proprietary. Copyright © 2022 Get Swarms Limited. All rights reserved.

1 About Us We are Get Swarms Limited, hereby referred to as GetSwarms GetSwarms is a new-age fully agile company disrupting the industry to provide better, efficient, standards-based design and implementation of cloud services. Our consultants have been working in public sector and in private sector with clients such as Special European Programme Body, DIO (MoD), Cabinet Office, Adobe, Sapient, HMRC, Nissan, Dentsu, WPP and Unilever helping them implement global and regional solutions with new age thinking. We have experience of large-scale digital transformations, working on multi-vendor, multi-supplier deals and cutting- edge innovations in technology. 2 Our Philosophy – The Right Expertise We place particular emphasis on having right Expertise for a job in our organization. The Expert knowledge not just needs to be created and retained but also need to be refreshed/rejuvenated with new technological advancements. This is why we decided to create a collaborative environment by not just hiring great talent but also connecting them and tapping into ever-changing ever-growing pool of experts in the form of independent partners. 3 The “Swarms” of Experts We have organized our workforce into “Swarms”. Each Swarm typically includes our own staff, associates, industry leaders, technology domain experts, SMEs and service providers from multiple locations. This provides us with a rich and diverse pool of experts whose knowledge span across industry, domain, technology and have high degree of experience in implementing typical solutions. Typical examples of our swarms are: The information contained in this document is proprietary. Copyright © 2022 Get Swarms Limited. All rights reserved.

• AWS Cloud Migration Strategy Swarm • RPA in health swarm • UX Design Swarms • Automated Testing Swarms • Assets Business Analysis Swarms • Oracle Swarms • And so on.. The arrangement also helps us to provide on-shore, off-shore and near-shore resources for various problem domains at lightening quick speeds in practice. Check out our services on G-Cloud to hire people from these expert Swarms. The swarms are managed completely by us using our cloud service and are graded according to certified skill levels. Consequently, we have people who represent the whole IT pyramid including Industry experts, board members, CTOs to developers with appropriate IT certifications who work collectively to provide best services to our clients. We run and operate our own SaaS service to manage these swarms and we own full management, responsibility, and accountability of these swarms. We act as a single point of contact to the buyer so that buyer can focus on getting their work done to highest standards. We understand and follow full GOV.UK GDS Standards guidance and members of our Swarms are also trained to GDS standards before allocation to any government project. We have following certifications: - ISO/IEC 27001 - ISO/IEC 9001 - Cyber Essentials certification - Cyber Essentials Plus certification 4 Cloud Support Services 4.1 Managed Professionals Service [Scale up/down on Demand] The information contained in this document is proprietary. Copyright © 2022 Get Swarms Limited. All rights reserved.

This service allows number of resources to be scaled up or down depending on their requirements in a particular phase while keeping overall capacity units and initially agreed cost constant. ● This provides way for Extreme Parallelization eventually helping to o de-risk client delivery o and bring the product to life sooner than expected. ● Check out our service on G-Cloud for more details 4.2 Agile 1-4 weeks discovery Discovery helps to understand current landscape, To-Be landscape, legacy services, interfaces, systems and identifies the capabilities that need to be built and interfaced with existing systems. It includes creating high level business context, setting KPI targets, identifying systems to be decommissioned and dividing delivery into phases such as MVP etc. o Capability Based Business Analysis with focus on clear deliverables o Each Capability is assessed and measured from multiple viewpoints o Analytical techniques define functional and non-functional requirements for cloud o Visual modelling, impact analysis, story mapping, and process flows o Maintenance and prioritization of the product backlog o Requirements gathering, cost benefit analysis and business case development o Facilitation, negotiation, workshops, and conflict management for the cloud o Identification and management of stakeholders o Benefits Realization activities for cloud-based solutions o Change Management process embedded into the service 4.3 Capability Based Business Analysis, Agile User Stories, Use case models We do Fully Agile Capability-Based-Business-Analysis. The requirements are broken down into deliverable, usable capabilities using our CAST Agile (Capability--Actors-- Stories--Tasks) framework. Each Actor (user-types e.g., visitor, admin) is analyzed for stories it needs and each story is then broken down into high level tasks to understand Dependencies between modules. o Capability Based Business Analysis with focus on clear deliverables o Each Capability is assessed and measured from multiple viewpoints The information contained in this document is proprietary. Copyright © 2022 Get Swarms Limited. All rights reserved.

o Analytical techniques define functional and non-functional requirements for cloud o Visual modelling, impact analysis, story mapping, and process flows o Maintenance and prioritization of the product backlog o Requirements gathering, cost benefit analysis and business case development o Facilitation, negotiation, workshops and conflict management for the cloud o Identification and management of stakeholders o Benefits Realization activities for cloud-based solutions 4.4 Programme and Project Management Services Our service has been designed in consideration to UK Govt Standards such as Project- Delivery-Functional-Standard, PDCF etc. We provide full accountability for portfolio, Programme and project management for complex cloud software, infrastructure, business change programmes from initial discovery phase to planning, design, development, implementation, delivery-management with required Cost, Quality and Time. o Full lifecycle Programme/project management for cloud implementation and transformation o Strong leadership and communication to ensure delivery of cloud projects o SaaS, PaaS, IaaS, GaaP implementation and deployment o Cloud Services able to deliver within pressurized environments o Release and change management o Management of Tranches, Gates and Assurance o Benefits Management, Stakeholders management, o Capability, Change, Capacity and risk management o Cost analysis and control. Budget definition, management and reporting. o Planning, costing, risk monitoring, quality assurance, traceability 4.5 Testing and Assurance We design and develop cost-effective quality assurance for manual or automated software testing using our experience with V-Model, Waterfall, Agile, JIRA, Quality Centre, QTP, LoadRunner, Qualify, Selenium and Cucumber. Our approach covers the entire life cycle through test planning, design, development, implementation, reporting, UAT and business continuity - functional and non-functional. The information contained in this document is proprietary. Copyright © 2022 Get Swarms Limited. All rights reserved.

o Cloud Testing Services delivered against ISTQB standard o Define enterprise level strategy for Cloud/SaaS/PaaS/IaaS programmes o Automated Testing, Mobile Devices and Web Browsers based Testing o Performance Testing, User Acceptance Testing, Functional Testing, Load Testing o Release and change management, triage, prioritization, regression testing o Fail-over Testing, Stress Testing, Capacity Testing, Security Testing o Quality Centre, QTP, LoadRunner, Qualify, Selenium o Test practice Health checks and Improvement solutions o Specflow, Cucumber, Selenium, SOAP UI o Test Automation, TDD, BDD, Agile, Iterative Testing 4.6 Solution Architecture Service We provide a scalable pool of architecture services that cover application, infrastructure, security and enterprise architecture on a call off basis. These disciplines are tailored to ensure the performance, availability, resilience, recoverability, integrity, scalability, security and serviceability of B2B B2C products and services. o We follow Gov.Uk Service Manual, Service Design practices o Guide you pass Alpha, Beta Service assessment gates o Compliant page, template patterns, Technology code of practice design o Managed service provides application, infrastructure, security and enterprise architecture o Transitional roadmaps guiding businesses through current / future operating states o Architectural roadmaps, governance, transition, high/low level designs o Strategy, Architecture and ROI Support to transition to Cloud o Business context planning -including cost of ownership and solution lifecycles o Modelling, including legacy system migration consideration o Use of analytical and supporting metrics/data sets/dictionaries 4.7 IT Services Management (ITSM) We provide SIAM (Service-Integration-And-Management) consultancy leveraging our best practices in ITSM to create a standardized operating model. We have experience to support journey from business case through design, configuration, implementation, and ongoing support. We provide Service Transition, Change Management, Asset Management, Release, Workload Automation Deployment, Automated Software Deployment. The information contained in this document is proprietary. Copyright © 2022 Get Swarms Limited. All rights reserved.

o Design of SIAM Operating Model, Transition Roadmap, Day-to-Day service management o Assessment workshop, demo system, benefits and business case o Self-service portal, expert knowledgebase, incident logging, request catalogue, CMDB o APIs to deliver enhanced functionality o Service Design Management including Service Catalogue, SLA Management, Capacity Security Management. o Data Analysis services to facilitate Continual Service Improvement. o Supporting existing legacy application estates and migration to modern platforms o Flexible cloud resource utilization using Docker and Kubernetes. o Accurate validation and testing of ITSM foundation and transactional data o Can provide services for ServiceNow, newRelic, Alderstone 4.8 Cyber Security Architecture Service We help build and design security architectures that manage threats and risks using proportionate security control. We help organizations assess their security domains, remediate cyber threats, detect and apply preventative measures to threats by applying knowledge of disaster and threat recovery. o Cyber Security Maturity, Digital Forensic and Resilience Assessments o Malware detection, removal o Disaster Recovery for the cloud solutions o Asset protection strategy and management o Risk Management, Security Policies, Providing User Awareness and Training o Hardware Security Model (HSM), PKI Infrastructure o Risk and vulnerability assessment and management o Security policies, standards and publications o pre-defined security architecture blueprints and patterns o IDS, IAM, Firewalls, Worms, Viruses, Network Firewalls, Scanning 4.9 Application Development Service Our application development service supports you through the changes you need to make to your applications as part of your cloud adoption. We build agile, integrated, secure and high-quality applications for increased productivity and cost optimization. The information contained in this document is proprietary. Copyright © 2022 Get Swarms Limited. All rights reserved.

We have extensive experience of delivering application design development using broad range of techniques & methodologies. o We follow Gov.Uk Service Manual, Service Design practices o Guide you pass Alpha, Beta Service assessment gates o Compliant page, template patterns, Technology code of practice design o Java, .Net, Python, PHP, Ruby skills o IaaS/PaaS providers such as AWS, Microsoft Azure or GCP o Ready-made API Builders with Tool Kits, Minimal coding o Design patterns, integration patterns, messaging patterns, middleware, ESB o Cloud Services such as SQS, SNS, S3, Glacier, RedShift, Cognito o Cloud Application Development Service across Design, Build, Test, Release Monitor cycle o Agile development using our Distributed Work Management System 4.10 Privacy and General Data Protection Regulation (GDPR) We provide a range of GDPR-Compliance-Services with a step-by-step methodology to guide clients through the process. We can assist at any stage, depending on the level required from EU-GDPR-Readiness Assessment. Our services comprise of specialist data-protection -consultancy, GDPR-Awareness-workshops, GDPR-assessments, GDPR training, Data-Protection-Impact-Assessments (GDPR), data-breach management and Programme-management of GDPR-compliance activity 4.11 Data Backup & DR Services We provide full Disaster recovery and back up process for all of our cloud services hosted on AWS to maintain business continuity. Additionally, all client data (if any) in GetSwarms services can be exported and handed over to the client in widely available formats such as CSV, PDF, Word etc. We follow strict GDPR guidelines in managing our clients and users data. DR/Backup requirements for particular buyer service will be discussed with the buyer at the onset of engagement along with SLA and will be maintained accordingly throughout the length of contract. The information contained in this document is proprietary. Copyright © 2022 Get Swarms Limited. All rights reserved.

5 Cloud Software We provide a number of extensible cloud software services through our venture called ParticlesCloud (https://www.particlesCloud.com) 5.1 Benefits Salient Features of Particles Cloud Apps are as follows: 5.1.1 World's First Fully Extensible Apps We understand every business works differently and one size doesn't fit all therefore all our apps have been built to be fully extensible: Add additional functionality with as little as few clicks, Add additional attributes or whole entities, change a section on page or whole page. You can use our apps as-it-is or extend those to your liking. 5.1.2 White Labelled Customisable Skins Make all your apps on Particles Cloud look like a part of you with your own branding, colours, styles - manage the look & feel and provide your customers with a truly unified experience 5.1.3 Usage Based Pricing Only pay for the apps that you use down to per user per day. The users in your organisation can use as many apps as they wish but you are only charged for the active users per app down to seconds. 5.2 List of Services available on ParticlesCloud.com: 5.2.1 Automatic API Builder App Zero coded API builder for all your MBaaS and API requirements. Fully integrated swagger documentation, production ready from Day 0. Forget long coding days and welcome the innovation The information contained in this document is proprietary. Copyright © 2022 Get Swarms Limited. All rights reserved.

5.2.2 Blogs App Manage your company blogs, invite employees, guest bloggers and manage all blogs in one place. Fully moderated service using a combination of Artificial Intelligence, Machine learning and manual moderation to provide a robust platform for your company to express their views 5.2.3 Vendor Management App Manage all your vendors from a single place without the complications. Use additional services such as Invoicing, timesheet, assets recording etc. 5.2.4 Form Builder App Build Forms on-the-fly with our unique innovative service. Store data, analyze or use data in your applications using specific Form API built automatically 5.2.5 Form Builder App Raise and manage invoice for your services - send payment links, online payment, QR code payments, mobile payments, Bank transfers, Apple Pay, Google Pay and lots more payment channels integrated in one solution 5.2.6 Job & Applications Management App The information contained in this document is proprietary. Copyright © 2022 Get Swarms Limited. All rights reserved.

Manage your job postings and candidates from a unified location. You can share your job posting once created on multiple channels and screen applications and communicate with applicants online without a hassle. 5.2.7 Live Chat App Live chat with your customers, provide support in real time. We not just provide software for live chat but also integrated people service behind the scenes. Put your feet up and leave your customers in the best hands 5.2.8 Static & Dynamic Website Builder App Build interactive websites quickly with zero coding using the power of Particles Cloud. The websites not only allow you to create static pages but real time interactive websites with databases - all with a click of few buttons. Try it today to see the difference! 5.2.9 People HR App Manage people in your organization from full time employees, part time employees, contractors, vendors, clients or anyone else 5.2.10 Project Management App Manage all your projects from a single location including all reports, risks management, budgets and so on. Combine it with Delegate service to start managing agile projects, Kanban projects, scrum ceremonies, hierarchical tasks etc. The information contained in this document is proprietary. Copyright © 2022 Get Swarms Limited. All rights reserved.

5.2.11 Particle Support Desk Create and manage your organization support portal including help pages, knowledge base, FAQs, Support Tickets, Incident management, Problem management, Kanban view and much more 5.2.12 Surveys App Create quick surveys online using our intuitive forms - define questions, sections and invite the world or just your employees to provide their views. Strong data analytics using graphs and download or connect to data using APIs specific to your survey 5.2.13 Time Management App Manage your staff and vendor timesheets in an easy manner with end-to- end workflow for approvals, reporting, resource management and forecasting. 5.2.14 Agile Task Management App The information contained in this document is proprietary. Copyright © 2022 Get Swarms Limited. All rights reserved.

Use the power of Hierarchical tasks to manage your IT & admin work. Delegate your work to employees. partners and contractors from a unified interface. Fully agile and built with efficiency in mind Please refer to G-Cloud for individual services for more info. 6 Cloud Hosting Services We offer cloud hosting on popular platforms such as AWS, Azure, GCP, Rackspace and also in our partner data centers as per client requirements. Please refer to G-Cloud for individual services for more info. We provide professional services for setup, implementation, management, monitoring your applications on the Cloud hosting provider of your choice. We offer monthly maintenance packages starting from 6k onwards depending on type of infrastructure and work required. Refer to our rate card for professional services. The Cloud Vendor costs i.e. AWS, GCP, Azure costs are either paid by client on pay as you go basis or this can be included in our call off contract. For more information about the cloud service and corresponding costs, refer to following links: AZURE: https://azure.microsoft.com/en-gb/ AWS: https://aws.amazon.com Google: https://cloud.google.com/gcp The information contained in this document is proprietary. Copyright © 2022 Get Swarms Limited. All rights reserved.

7 Onboarding & Offboarding process 7.1 On-boarding Process ● Upon buyer’s first notification, we will assign a Technical Account Manager (TAM) to meet with the buyer to understand the cloud requirements and objectives. ● Based on the buyer’s information, our TAM will suggest and agree with buyer the number and type of resources required and their duration of work. This works based on fixed “Capacity units” allowing buyer the option to scale up and down the number of resources at any time during the contract to shorten their Time- to-Market and to De-risk the delivery. ● Following this, GetSwarms will then work with the buyer to confirm contracts and you will be provided with a breakdown of all key contacts throughout the engagement. ● The resources will be assigned to project with in 7 days of sign off of Call Off Contract. Resources can be provided earlier depending on buyer’s request. Generally, they can be provided within 24-48 hours. ● During the ongoing contract, our TAM regularly reviews the progress with the buyer and satisfies any concerns ● Buyer also will have the option to have a Parallelization Opportunity Review Entitlement (PORE) with TAM whereby o TAM will inform the buyer if they see any opportunity to increase the number of resources to get work done in parallel providing shorter Time- to-Market to buyer while keeping the initial Service cost intact i.e. if there are 4 modules to be done, we can provide 4 teams instead of just 1 team (capacity units and cost remains same as initially agreed with buyer). o This helps to ▪ De-risk the delivery by bringing deadlines forward The information contained in this document is proprietary. Copyright © 2022 Get Swarms Limited. All rights reserved.

▪ Provides shorter Time to Market for buyers o PORE assessment is completely free and complimentary to the original service bought by buyer and there will be no obligation on buyer to take this opportunity. We treat this as our little contribution to buyer’s success in their endeavors. ● We also provide our Fully Agile ‘Distributed Work Management Service’ for free for the duration of the contract which allows to visualize all work in infinitely hierarchical tree model making managing complex pieces and parallelization, really, a piece of cake. This can be discussed at the time of initial engagement. 7.2 Off-boarding Process In the last phase of engagement, TAM will o Ensure knowledge transfer occurs to buyer’s satisfaction and that buyer has enough information to be able to use the and manage the service without major help. o Will work with the buyer to highlight and support any additional needs that may have arisen during the engagement o Will provide guidance on options for future development of buyer’s service using new technologies 8 Pricing We generally offer T&M basis details of which can be found in our SFIA Rate card. We can also offer fixed price, fixed capacity or other models as agreed with the buyer. 9 Service Benefits ● Shortest Time to Market ● De-risk Delivery by Parallelizing work where possible ● Industry Experts’ Panel/Advisory Board to guide, advise and steer Programme delivery. Please check our Expert Panel Service on G-Cloud. ● Free use of our Cloud services during the contract to manage complex hierarchy of work, pre-defined templates for various problem domains etc. Note that fair usage policy applies as per our T&C on this service page. The information contained in this document is proprietary. Copyright © 2022 Get Swarms Limited. All rights reserved.

10 Training Where required, GetSwarms will work with the buyer to deliver training and share our cloud service expertise. Agreement is reached with the customer at the outset of the engagement outlining the capabilities he/she would like staff provided with – and as appropriate, on-the-job training is provided. During the reviews, we cover the requirement for knowledge transfer and ensure this is tied into the deliverables schedule. ● Knowledge transfer relevant to the work undertaken by us integral to our approach and processes. ● Demos and Deliverable walkthrough workshops are setup at various stages to help understand the implementation ● Full handover and support period is provided to ensure new application gets properly embedded into client's ecosystem and that its users are able to use and manage the service with minimal support. ● Towards the end of phase, the cloud accounts are sanitized, handed over and proper documentation is provided to enable client to administer the system on their own in a secure way. ● Additional training available on request for underlying or integrated systems used by solution (e.g., cloud operations, management) ● We can evaluate training requirements for your staff for the given cloud service, prepare Capability Transformation service, Heat Map – Red/Amber/Green status model across all categories of assessment and recommendations for improvements based on Cost benefit analysis 11 Service Levels We adhere to following SLA as standard however these can be adjusted if so required in agreement with the buyer: 1. All enquiries and resource requests will be responded to within 24 hours 2. Our resources lead time to start work will be within 7 days from notification however we can provide them early depending on project requirements. Please talk to our TAM in the initial stages. 3. We will advise the buyer on any parallelization opportunity to deploy more resources to cut down time to market. The buyer will then have a choice to take up that option as agreed at the onset of contract. 4. Our resources will perform their jobs up to full client satisfaction however in rare instances replacement will be offered with in 48 hours of notification The information contained in this document is proprietary. Copyright © 2022 Get Swarms Limited. All rights reserved.

5. We will provide Technical Account Manager (TAM) contact details for any escalation or to discuss any deviations or extensions. All such queries will be responded to by TAM with in 24 hours. 12 Service Constraints GetSwarms perform staff screening checks which confirm to BPSS Standard. However, if required by the client GetSwarms will carry out staff screening checks conforming to alternative standards. GetSwarms will work with each client individually to understand the staff screening required during the initial stage of the engagement to ensure the required staff security checks are carried out fully. 13 Ordering & Invoicing 13.1 Ordering Process If you are interested in engaging with, GetSwarms, please contact us through the below details: Tel: +44 (0)845 226 0125 Email: [email protected] We will first select a Technical Account Manager (TAM) to meet with the buyer to understand the cloud requirements and objectives. If required, GetSwarms TAM and Architect will then perform gap analysis to understand differences in the current technical landscape and future landscape. They will then gather and analyze the requirements, understand required deliverables and construct a plan around the implementation of GetSwarms cloud-based services in order to achieve your cloud objectives effectively. Following this, GetSwarms will then work with the buyer to confirm contracts and you will be provided with a breakdown of all key contacts throughout the engagement. 13.2 Invoicing Process The information contained in this document is proprietary. Copyright © 2022 Get Swarms Limited. All rights reserved.

It often becomes helpful to have a finance contact from client for invoicing related processing. GetSwarms Project Manager will discuss with you the invoicing process and ensure this aligns with your internal processes. Once our service is purchased, a Purchase Order or Framework call-off order should be provided to us. We will then invoice at the end of each month providing full details of the services, unit pricing and units purchased, VAT and any other expenses along with the customer approval about the units worked to their satisfaction. The additional expenses (such as reasonable travel, lodging costs if required) are agreed with the buyer in advance. Invoices can be issued in a format as agreed with buyer (email, post, online). 14 Contract Termination 14.1 By Customers Buyer termination terms will be identified and agreed for each individual service delivery. However, this will typically require a minimum of 20 working days’ notice of termination with a full specification of any outstanding deliverables yet to be completed, with the buyer agreeing to pay for all remaining work undertaken to the end of the agreed termination term. 14.2 By Supplier We will provide minimum 30 Days’ notice in an unlikely event where we wish to withdraw any of our service. Our ongoing commitment to a service will still be honored to completion. 15 Technical Requirements ● GetSwarms can help support the technical infrastructure required to deliver services on a case-by-case basis. ● GetSwarms can also deliver services within the buyer’s technical infrastructure if required. The information contained in this document is proprietary. Copyright © 2022 Get Swarms Limited. All rights reserved.

● GetSwarms will work with the buyer during the planning phase to determine the technical requirements required for the completion of service The information contained in this document is proprietary. Copyright © 2022 Get Swarms Limited. All rights reserved.

Get Swarms Limited 20-22 Wenlock Road, London, N1 7GU Phone: 0845 226 0125 Email: [email protected] Web: https://www.getswarms.com This publication has been written in general terms and we recommend that you obtain professional advice before acting or refraining from action on any of the contents of this publication. Get Swarms Limited accepts no liability for any loss occasioned to any person acting or refraining from action as a result of any material in this publication. Get Swarms Limited is a limited company registered in England and Wales with registration number 11241267 and its registered office at 20-22, Wenlock Road, London, N1 7GU, United Kingdom. Copyright 2022 Get Swarms Limited This document is the property of Get Swarms Limited. It shall not be reproduced in whole or in part, nor disclosed to a third party, without prior written permission. No responsibility or liability is accepted for any errors or omissions in this document or related documents. Freedom of Information Act: Get Swarms Limited wishes to comply with the requirements of the Freedom of Information Act 2000 (FOIA). We therefore provide this document on the basis that it is not released without informing Get Swarms Limited of its release and to whom it has been released. If the need arises to release this document, we will wish to inform you of areas within this document which are covered by Section 43 of the FOIA which we consider to be a Trade Secret and therefore may not be divulged to any third party under the Act. The information contained in this document is proprietary. Copyright © 2022 Get Swarms Limited. All rights reserved.