Lesson 1: Checking in at the airport PAGE 1 BUSINESSMAN: Excuse me, could you please direct me to the American Airlines check-in counter? AIRPORT PERSONNEL: Gladly, go straight ahead, turn right on the first corridor it will be on your left. BUSINESSMAN: Okay, thank you very much. AIRPORT PERSONNEL: My pleasure sir, have a safe trip! TRAVEL ENGLISH
Lesson 1: Checking in at the airport PAGE 2 CHECK-IN OFFICER: Good day to you Sir! May I please see your passport and airline ticket? BUSINESSMAN: Good day to you too! Here is my passport and ticket. I believe I have reservations for the business class. CHECK-IN OFFICER: Let me take a look at those Sir, please wait as I check our records…. BUSINESSMAN: By the way, kindly confirm my request for a window seat and a non-smoking area. CHECK-IN OFFICER: Your request has been approved Sir, you shall be seated on Business Class, window 8, aisle 7. Thank you for patronizing American Airlines. Have a safe and comfortable trip! BUSINESSMAN: You are welcome! TRAVEL ENGLISH
Lesson 1: Checking in at the airport VOCABULARY PASSPORT: (pas-pawrt) An official government 1 document that certifies one's identity and citizenship and permits a citizen to travel abroad. TICKET (tik-it) A paper slip or card indicating that 2 its holder has paid for or is entitled to a specified service, right, or consideration: an airline ticket. RESERVATION (rez-er-vey-shuhn) an arrangement 3 to secure accommodations at a restaurant, hotel, boat or plane.. 4 PATRONIZE (pey-truh-nahyz) to go to as a customer, especially on a regular basis. DESTINATION (des-tuh-ney-shuh-n) 5 the place to which a person or thing travels or is sent. TRAVEL ENGLISH PAGE 3
Lesson 1: Checking in at the airport KEY EXPRESSIONS 1 Could you please direct me to the American Airline check-in counter? 2 Here is my passport and ticket. I believe I have reservations for the business class. 3 Kindly confirm my request for a window seat and a non-smoking area. 4 Is my luggage flying to the final destination on the same airline? TRAVEL ENGLISH PAGE 4
Lesson 1: Checking in at the airport PAGE 5 ACTIVITY Fill out the blanks with your own information GOVERNMENT OF SOUTH KOREA EMBARKATION CARD (Please use capital letters only) Name Mr./Ms./Mrs. ____________________ ____________________ Surname.____________________ Other Names.____________________ Date of Birth(D/M/Y):____________________ Place and Country of Birth.___________________ ________________________________________ Nationality:_______________________________ Passport No.:____________________________ Place of Issue:___________________________ Date of Issue (D/M/Y)____________________ Address in South Korea:___________________ _________________________________________ Port of Disembarkation:_____________________ Flight No._____________________________ Immigration Stamp Signature of Passenger TRAVEL ENGLISH
Lesson 2: Around the Airport PAGE 1 BUSINESSMAN: Excuse me, could you please direct me to the American Airlines baggage counter? AIRPORT PERSONNEL: Gladly, turn left on the first corridor it will be on your right. You won’t miss it. BUSINESSMAN: Okay, thank you very much. By the way, do you know how many bags can I bring on the plane? AIRPORT PERSONNEL: You can only bring one hand carried suitcase with you. The rest of your bags will be placed in the cabin of the plane. BUSINESSMAN: Thank you very much. I guess I'm all set. AIRPORT PERSONNEL: You are welcome, Sir. Have a safe trip! TRAVEL ENGLISH
Lesson 2: Around the Airport PAGE 2 BAGGAGE COUNTER: How many luggage do you have Sir? BUSINESSMAN: I have two travel luggage and a hand carried suitcase. BAGGAGE COUNTER: Did you pack the bags yourself? BUSINESSMAN: Yes. BAGGAGE COUNTER: Did anyone give you anything to carry? BUSINESSMAN: No. Say, is my luggage flying to the final destination on the same airline? BAGGAGE COUNTER: Yes, Sir. Here are your luggage tags, your boarding pass, passport and ticket. Your gate number is 15 located on the right wing. Have a safe trip! BUSINESSMAN: Thank you! TRAVEL ENGLISH
Lesson 2: Around the Airport VOCABULARY 1 LUGGAGE (lu-gij) the cases and belongings of a traveler 2 CABIN (ka-bin) the enclosed space for the pilot, cargo, or esp. passengers in an air or space vehicle. HAND CARRY (hand ke-ree) to carry or deliver by 3 hand, as for security reasons BOARDING PASS (bor-ding pas) a pass that 4 authorizes a passenger to board an aircraft and is issued after one's ticket has been purchased or collected. DESTINATION (des-tuh-ney-shuh-n) 5 the place to which a person or thing travels or is sent. TRAVEL ENGLISH PAGE 3
Lesson 2: Around the Airport KEY EXPRESSIONS 1 Excuse me, could you please direct me to the American Airlines baggage counter? 2 Thank you very much. I guess I'm all set. 3 I have two travel luggage and a hand carried suitcase. 4 Is my luggage flying to the final destination on the same airline? TRAVEL ENGLISH PAGE 4
Lesson 2: Around the Airport ACTIVITY Mr. Scott Hall just arrived in Korea for a business trip. Can you show him around the airport? He needs to go to the: • Shower room •Atrium East Wing •Patio •Transit Hotel West Wing TRAVEL ENGLISH PAGE 5
Lesson 3: Upon arrival PAGE 1 MR. ANDREW: Hello Mr. Park Hyun! Welcome to Manhattan! I am Andrew, Mr. Smith’s assistant. He asked me to pick you up here at the airport. MR.PARK : Oh, thank you very much! Please tell him that I am very much grateful. TRAVEL ENGLISH
Lesson 3: Upon arrival PAGE 2 MR. ANDREW: Let me assist you to your hotel, Mr. Park. Our ride is waiting for us outside. MR. PARK: Oh really? That is very thoughtful of Mr. Smith. MR. ANDREW : Yes, he made sure that you are well-taken cared of. MR. PARK : Oh, thank you very much! I really am very happy to hear that. MR. ANDREW : Don’t mention it, we are very honored to work with you. MR. PARK: Same here. Let us now go to the hotel. MR. ANDREW: Okay, let us now board the car. TRAVEL ENGLISH
Lesson 3: Upon arrival VOCABULARY 1 ASSISTANT (az-zis-tant) a person who is subordinate to another in rank, function, etc.; one holding a secondary rank in an office or post. 2 GRATEFUL (greyt-ful) to show appreciation. 3 THOUGHTFUL (thot-ful) showing consideration for someone. 4 HONORED (on-ord) to show respect for someone. 5 BOARD (bord) to get in a vehicle. 6 TRUNK (trungk) luggage compartment at the back of a car. TRAVEL ENGLISH PAGE 3
Lesson 3: Upon arrival KEY EXPRESSIONS 1 To pick you up here – to fetch a person from a certain place. 2 Made sure that you are well-taken cared of – to be well accommodated or served. 3 Very honored to work with you – in much respect to work with someone . 4 Let us now board the car – to get in the car. 5 Thank you for taking time in fetching me – for going out of his way to attend to him. 6 It’s my pleasure to work with you – to be happily serving someone. TRAVEL ENGLISH PAGE 4
Lesson 3: Upon arrival ACTIVITY Answer the following questions. 12..WDwhidoithMfeMrt.crPh. aeSrdmkMiHthry.?uPnahrkavHeyaunm?eeting and Mr. 3. WAhnedrreewdidgoMar.ftPear rakrrHivyinugn at the airport? your first-ever trip abroad. Describe 4. TRAVEL ENGLISH PAGE 5
Lesson 4: Welcome to New York PAGE 1 MR. ANDREW: Hello MR. Park Hyun! Welcome to Manhattan! I am Rick Andrews, Mr. Smith’s assistant. He asked me to pick you up here at the airport. MR. PARK: Oh, thank you very much! Please tell him that I am very much grateful. MR. ANDREW: Let me assist you to your hotel, Mr. Park Our ride is waiting for us outside. MR. PARK: Oh really? That is very thoughtful of Mr. Smith. MR. ANDREW: Yes, he made sure that you are well-taken cared of. MR. PARK: Oh, thank you very much! I really am very happy to hear that. MR. ANDREW: Don’t mention it, we are very honored to work with you. MR. PARK: Same here. Let us now go to the hotel. MR. ANDREW: Okay, let us now board the car. TRAVEL ENGLISH
Lesson 4: Welcome to New York PAGE 2 A commercial, financial, and cultural center of the city, Manhattan has many famous landmarks, tourist attractions, museums, and universities. MR. PARK will be staying at the Affinia Manhattan Hotel. MR. ANDREW: Here we are, Mr. Park. I will just get your bags from the trunk. MR. PARK: Thank you! By the way, do I have a room already? MR. ANDREW: Yes, you already have a room. You can just ask it from the concierge at the lobby. MR. PARK: Oh I see, I’ll just inquire about it. Thank you very much for taking time in fetching me. MR. ANDREW: No need to thank me, it’s my pleasure to serve you. MR. PARK: That is very nice. I’ll be seeing you tomorrow then, goodbye! MR. ANDREW: Yes sir, goodbye and have a nice stay here in Manhattan. MR. PARK: I’ll surely do. Thank you again. TRAVEL ENGLISH
Lesson 4: Welcome to New York PAGE 3 VOCABULARY 1 ASSISTANT – a person who is subordinate to another in rank, function, etc.; one holding a secondary rank in an office or post 2 GRATEFUL – to show appreciation 3 THOUGHTFUL – showing consideration for someone 4 HONORED – to show respect for someone 5 CONCIERGE – a hotel staff that assists customers in checking-in or checking-out of the hotel. 6 INQUIRE – to ask about something. TRAVEL ENGLISH
Lesson 4: Welcome to New York KEY EXPRESSIONS 1 Made sure that you are well-taken cared of – to be well accommodated or served 2 Very honored to work with you – in much respect to work with someone Thank you for taking time in fetching me – for going out of his way to attend 3 to him It’s my pleasure to work with you – to be happily serving someone 4 TRAVEL ENGLISH PAGE 4
Lesson 4: Welcome to New York PAGE 5 ACTIVITY: What would you say if you are in MR. PARK’s place? Fill in the blanks with your answers. MR. ANDREW: Hello MR. PARK Hyun! Welcome to Manhattan! I am Andrew, Mr. Smith’s assistant. He asked me to pick you up here at the airport. MR. PARK: ____________________________________________. MR. ANDREW: Let me assist you to your hotel, MR. PARK. Our ride is waiting for us outside. MR. PARK: _________________________________________. MR. ANDREW: Yes, he made sure that you are well-taken cared of. MR. PARK: ________________________________________. MR. ANDREW: Don’t mention it, we are very honored to work with you. TRAVEL ENGLISH
Lesson 5 : At the hotel PAGE 1 RECEPTIONIST : Good evening! How may I help you? MR.PARK : I have a room reservation for 3 nights. My name is Mr. Park, Hyun Park. RECEPTIONIST : Thank you for the information Mr. Park. One moment please while I check your room number. TRAVEL ENGLISH
Lesson 5 : At the hotel PAGE 2 RECEPTIONIST: Oh here is it! Mr. Park, your room number is 1301. Before I give you the key kindly fill out this form please. MR. PARK: Thank you. Let me write down my personal information. RECEPTIONIST: Here’s your key. The elevator is down the hall way on the left side. Thank you very much and enjoy your stay here in Manhattan hotel. MR. PARK : Thank you! This hotel is beautiful. Do I have a telephone in my room? I need to make a long distance call to Korea. TRAVEL ENGLISH
Lesson 5 : At the hotel PAGE 3 RECEPTIONIST: You have a telephone in your room Mr. Park and you can make a long distance call or an outgoing call anytime you like. You also have a phone directory in your room so you’ll know what to dial in case you need anything. MR. PARK: That’s great! Oh well, I will go to my room now… thank you! RECEPTIONIST: You’re welcome! Mr. Park. Have a great evening! MR. PARK : You too… Goodbye! TRAVEL ENGLISH
Lesson 5 : At the hotel VOCABULARY 1 CONCIERGE (kon-see-airzh) a member of a hotel staff in charge of special services for guests, as arranging for theater tickets or tours. 2 RESERVATION (re-zer-vey-shuhn) the act of making an exception or qualification 3 DIRECTORY (di-rek-tuh-ree) a book containing an alphabetical index of the names and addresses of persons in a city, district, organization, etc., or of a particular category of people TRAVEL ENGLISH PAGE 4
Lesson 5 : At the hotel PAGE 5 KEY EXPRESSIONS 1 Mr. Ho : Can you put me through Mr. Lee? Operator: Surely. One moment please… 2 Mr. Ho: Mr. Lee, we will have a great feast later at 8 PM. Mr. Lee: That’s great! 3 Mr. Lee: This is a great evening! Mr. Ho: Yes, it is! A jazz band will be playing later. 4 Mr. Ho: Can you excuse me while I meet the other guests? Mr. Lee:No problem ! Mr. Lee: How may I help you? 5 Ms. Smith: I would like to have a table for two, please. Mr. Lee: Right this way, madam. TRAVEL ENGLISH
Lesson 5 : At the hotel PAGE 6 ACTIVITY Answer the following questions. 12.3.45..Wh.WyhWiposHhtoWhthhuahhtoraeoeothyewitnlnodahddocemimtopdoiorddtiranneaMoryiMednclov?hcrisyiue.rMiedes.rnPricrgrPnthiv.aaagegaoaPrilhnlkrttwiatkeint’oshsborlfankoeuiurass?orilnslpmkdodhekemieiahenefrtsadgd?gihoon?eorennddeinghawotgoaabvhrtsoedooduroaiansthbtsgtiahsseyeifsoitnre room key? TRAVEL ENGLISH
Lesson 6: Going to the Bank PAGE 1 TELLER: Good morning Sir, how may I help you? MR. PARK: I’d like to withdraw money from my account, please? TELLER: Here you go. Please fill out the withdraw slip, Sir. MR. PARK: Alright, thanks! TELLER: Please wait until your name is called. TRAVEL ENGLISH
Lesson 6: Going to the Bank Or… why not look for an ATM, insert your card into the card reader, respond to the prompts on the screen, and within a minute, you walk away with your money and a receipt. 1. CARD READER- This captures the account 5 information stored on the magnetic strip on the back of 1 an ATM. 2 2. MONITOR- The display screen prompts the cardholder through each step of the transaction process. 3. CASH DISPENSER - The heart of an ATM is the safe and cash-dispensing mechanism. The entire bottom portion of most small ATMs is a safe that contains the cash. 4. KEYPAD - The keypad lets the cardholder tell the 3 bank what kind of transaction is required (cash withdrawal, balance inquiry, etc.) and for what amount. 4 Also, the bank requires the cardholder's personal identification number (PIN) for verification. Federal law requires that the PIN block be sent to the host processor in encrypted form. 5. RECEIPT PRINTER - The receipt printer provides the cardholder with a paper receipt of the transaction. TRAVEL ENGLISH PAGE 2
Lesson 6: Going to the Bank PAGE 3 VOCABULARY 1 CARD READER- This captures the account information stored on the magnetic stripe on the back of an ATM. 2 MONITOR - The display screen prompts the cardholder through each step of the transaction process. 3 WITHDRAW - To remove money from an account. 4 PROMPT - a message or symbol from a computer system to the user. TRAVEL ENGLISH
Lesson 6: Going to the Bank KEY EXPRESSIONS 1 Walk away with - To get easily Example: I went to a coffee shop near my office and walked away with my luscious cappuccino. 2 Fill out - to complete a document or list by supplying the missing information. Example: The TELLER asked MR. PARK to fill out the withdrawal form. TRAVEL ENGLISH PAGE 4
Lesson 6: Going to the Bank ACTIVITY: Fill out the form with your information. TRAVEL ENGLISH PAGE 5
Lesson 7 : Buying a map PAGE 1 MR. PARK: Good morning! Where can I purchase a map of downtown New York? RECEPTIONIST : Good morning Mr. Park! You can buy a map in our hotel bookstore. It is just near the snack bar. MR. PARK: Thank you. I want to go sight- seeing tomorrow. I also want to buy some clothes for my family back in Korea. RECEPTIONIST : You’re welcome, Mr. Park. TRAVEL ENGLISH
Lesson 7 : Buying a map PAGE 2 MR. PARK: Good morning, sir. Do you have a map with big text? I have some trouble looking at small letters. STORE CLERK : Yes,we do! In fact it is our bestseller. There’s Arthur’s Maps in the bookshelf for $9.95 each. MR. PARK: Okay, I’ll get one featuring the streets of downtown New York. I would also like to buy some batteries for my digital camera. STORE CLERK : There you go! Enjoy your tour, sir! TRAVEL ENGLISH
Lesson 7 : Buying a map VOCABULARY 1 MAP (map) A representation, usually on a plane surface, of a region of the earth or heavens. 2 PURCHASE (pur-chez) To obtain in exchange for money or its equivalent; buy. 3 DOWNTOWN (doun-toun) the central or lower part of a city, esp. the main commercial area. 4 CLERK (clurk) A person who works in an office performing such tasks as keeping records, attending to correspondence, or filing. TRAVEL ENGLISH PAGE 3
Lesson 7 : Buying a map PAGE 4 KEY EXPRESSIONS 1 I would like to go to downtown New York. 2 Let me get my map just to make sure where I am now. 3 I’ve located the nearest coffee shop from our hotel. 4 My hotel room is 3 blocks away from the park. 5 The downtown has many shops and restaurants. TRAVEL ENGLISH
Lesson 7 : Buying a map ACTIVITY TRAVEL ENGLISH This is a map of New York City. Name the places that you would like to go to and explain why. PAGE 5
Lesson 8: Shopping Around PAGE 1 SALES ASSOCIATE: Hello, What can I do for you? MR. PARK: Hi! I’m looking for a nice pen that I could give to my clients. Maybe you can help me. SALES ASSOCIATE: You’ve come to the right place! We do have an admirable collection of pens that you can take a look at. What kind of pen are you looking for exactly? MR. PARK : Wow! These look great! But the prices are quite dear! I’m looking for pens that are not too fancy but are beautifully made. Something that’s affordable yet tasteful. SALES ASSOCIATE : Well, we have exactly what you need. Follow me and I will show you the rest of our collection. TRAVEL ENGLISH
Lesson 8: Shopping Around PAGE 2 MR. PARK : Wonderful! That’s exactly what I’m looking for. And the prices are not that steep. SALES ASSOCIATE: I’m so glad you like them! Those were imported from Europe, fresh off the boat. MR. PARK : Good! I would like to buy four of those pens. Can you please gift wrap them for me? SALES ASSOCIATE: Of course! We’ll have everything ready in 10 minutes! MR. PARK : You are heaven sent! Thank you so much for helping me pick out some nice pens for my clients. I hope they will be delighted with the gifts. Now I can really get started on my presentation. TRAVEL ENGLISH
Lesson 8: Shopping Around PAGE 3 VOCABULARY 1 ADMIRABLE – deserving the highest esteem, excellent 2 FANCY – not plain, ornamental, especially for bizarre of ornamental qualities that lack practical utility. 3 TASTEFUL – having, exhibiting, or conforming to good taste. 4 COLLECTION – an accumulation of objects gathered for study, comparison, or exhibition, or as a hobby. 5 DELIGHTED / DELIGHT– to take great pleasure. TRAVEL ENGLISH
Lesson 8: Shopping Around EXPRESSION 1 The prices are quite dear! – The prices are quite expensive. 2 The prices are not that steep – The prices are not that expensive/ high. 3 Fresh off the boat – A slang phrase that applies to people or things that have just arrived in a certain country. 4 Heaven sent – occurring at an opportune time, providential TRAVEL ENGLISH PAGE 4
Lesson 8: Shopping Around ACTIVITY: What are you planning to give away? Write down your reasons. TRAVEL ENGLISH PAGE 5
Lesson 9 : Presentation tips PAGE 1 MR. SMITH: Mr. Park! There you are! I’ve been looking forward in meeting you! MR. PARK : Good morning, Mr. Smith! You have a very nice office. I’m also quite nervous in my presentation later. It’s my first time to present a business proposal. MR. SMITH: Oh, don’t be nervous, Mr. Park. Make yourself at home and, besides, we’re all here to support you. We will give you some tips before your presentation at 5 PM. MR. PARK : Thank you very much, Mr. Smith. I appreciate your kindness very much. TRAVEL ENGLISH
Lesson 9 : Presentation tips PAGE 2 MR. SMITH: You’re welcome, Mr. Park. Here are some points to consider on your presentation. I guarantee these tips will serve you well. •How can we make our presentations lively? •How can we get our message across accurately? •What are visual aids? •Do you use visual aids? •What visual aids do you often use? •Do you use facts & figures in your presentations? Why? MR. PARK : Thanks for these tips. It will help me introduce our new product here in America. I know my trip here is quite expensive but I think it’s worth the investment. TRAVEL ENGLISH
Lesson 9 : Presentation tips VOCABULARY 1 VISUAL AIDS (vi-shwul eydz) are tools or material to help us in our presentation for it to become more understandable. 2 GUARANTEE (ga-ran-tee) its an assurance that parties will reach, or achieve a certain goal. 3 PRODUCT (pro-dukt) the thing that is being sold, or put into market, in exchange for a market amount. 4 EXPENSES (ekz-pen-zes) money or amount to be spent on the business. TRAVEL ENGLISH PAGE 3
Lesson 9 : Presentation tips KEY EXPRESSIONS 1 I would like to introduce a new product today. 2 With our new product we guarantee you that you can save a lot from expenses. 3 Our company’s aim is to meet our ever-changing customers’ needs. 4 Our new product is beneficial to both the user and the environment. 5 Thank you for your time in listening to our business proposal. If you have any questions please feel free to ask. TRAVEL ENGLISH PAGE 4
Lesson 9 : Presentation tips ACTIVITY You’ve been tasked to make a presentation about a new mobile phone. How are you going to present this product to an audience? POINTERS: Introduce yourself (ex. My name is _______ and I’m speaking in behalf of (company name)) Introduce the product (ex. I would like to introduce a new mobile phone…) State the features, advantages, and benefits (ex. This has a big screen….) Confirm the information with the audience. (ex. That’s our new product. Are there any questions?) TRAVEL ENGLISH PAGE 5
Lesson 10: Sightseeing PAGE 1 MR. JOHNSON: Hello, My name is Tony Johnson from The Projects Tours. What can I do for you today? MR. PARK: Hi! I’m looking for a tour guide who will show me around town. I’ve already been here for a week and I need a break. SALES ASSOCIATE: You’ve come to the right place! I can accompany you to the best sights the town can offer. When do you want to go? MR. PARK : Wow! That sound nice. I hope I can book a tour as soon as possible. Are you available this Friday? SALES ASSOCIATE : Sure. We will pick you up at the hotel lobby on Friday, 8:00 am. See you there, Sir! TRAVEL ENGLISH
Lesson 10: Sightseeing Here are some of the things MR. PARK should bring: Map Money Electronic Dictionary Snacks A backpack with a TRAVEL ENGLISH fresh change of clothes PAGE 2
Lesson 10: Sightseeing WELCOME TO NEW YORK! John Lennon Shrine, Central Park Guggenheim Museum TRAVEL ENGLISH PAGE 3
Lesson 10: Sightseeing WELCOME TO NEW YORK! Brooklyn Bridge Museum of Modern Art TRAVEL ENGLISH PAGE 4
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