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RAY-JUVENATE ARAYMOND INDIA INTERNAL MAGAZINE-APRIL 2021 DIALOGUE - LET'S EXCHANGE

From MD's Desk Dear Colleagues, Happy Holi, hope you all enjoyed festival of Holi with your family. I wish you and your family good health and safety. Considering current time, our safety is critical from COVID Virus. And this we can attain only by following guidelines shared by our Task Force. As COVID cases are going up dsreacsutircea.llWy einsohuorucldounnottryta,3kwe6eanneyesdtetopsbewhcaicuhticoauns and ensure we and our family are safe and put health of ourselves, our family or our colleagues in risk. Theme of this Quarter’s Rayjuvenate is “Dialogue – Lets exchange”. Dialogue is very important part of our business, as this is first step towards our value of Collaboration. Dialogue and the way to make Dialogue is very important, I am sure the same you will learn in this magazine. Rayjuveante is also helping me to have dialogue with each one of you!!! I was recalling April 2020, same time of last year, we were all a4t8home due to severe lockdown in our country.This lockdown was essential to keep us away from this contagious disease. All our efforts paid well and due to severe lockdown and after lockdown strict implementation of COVID guidelines we managed to ensure least effect as compared to communities around us. I appreciate your efforts and request you to not to give up on COVID guidelines, this is essential for our country to win over this Virus. Our small efforts will help our country. Our markets are helping our growth in Q1, and our additional business in automotive and Industrial market helped us to grow significantly in these markets. We have achieved highest turnover in Q1 2021. During Q1 we successfully cleared ISO27000 Audit. We expanded our Chennai plant to receive more molding machines. Situation seems to be same in Q2 as well. The real challenge in coming months is Raw Material shortages due to very high demand globally. We will have to manage our customer production in this challenging time. We all need to ensure we use our raw material wisely, by reducing waste and ensuring smart usage of RM. In Q2 we will also plan to move Quick Connector machines to new building in Pune and at the same time we want to start Quick Connectors assembly in our Chennai Plant. I wish you again good safety and health. Once again, I want to request you to take all precautionary measures and follow COVID guidelines to help us avoid this contagious virus at any cost. Jai Hind, Manish RAY-JUVENATE

Editor's Note In a typical situation of ‘Conflict Management’ or ‘Problem Solving’, dialogue allows for identification and solution to a problem by ‘thinking together’ Dialogue allows for the true exploration of the problem. “Dialogue” an integral part of our daily life. The literal meaning of word Thinking together arrives as part of ‘DIALOGUE’ is : a conversation between two or more people as a feature in a generative dialogue. This is the movie/play or to be part of discussion and conversation to solve a problem. Yes we phase of the dialogic process when all can remember various famous dialogues from our Bollywood movies, do we the participants together reach new think about our dialogues in our own movie called LIFE? The Dialogue is an insights, co-create, and ultimately essential part of “conversation” it may be in the form or a message, stories, solve the problem with a much examples, preaching, quotes, sayings, counselling, informative talks, discussions greater depth. Dialogue can speed or any other type of exchanges to express ourselves in our own style and manner. up the process of change within an We human beings are blessed with power of communication, where having a organization. dialogue with ourselves and with others decides fate of any situation. Thought coherence is its result. On different occasions we might have experiences various patter of dialogues. Thinking together is the optimal way For instance, at least once in each of our lives, we find ourselves in a situation of to solve problems once coherence is total embarrassment — a situation where we understood or heard one thing, while achieved. Dialogue and discussions the reality was something completely different. Our ability to listen and process are those two aspects which we information is key to navigating life’s twists and turns. The importance of need to absorb as our exchanging the Dialogues is not surprising when we consider the staggering communication style where amount of time people spend communicating on the job. discussion leads to decisions and dialogue leads to deep Speaking to our inner voice is really a good starting point where you can understanding. This is interesting to establish an honest and genuine dialogue with ourselves. Our journey starts here! note that ‘Dialogue’ and discussion If used wisely and effectively, having a mindful dialogue can be that one solution, should be used in such a manner to helping us to provide or take right decisions for effective and objective changes. It enable the collaborative outcomes. can also be used to take all ideas into the account to build the most effective and But if we learn to exchange the collective situation. The mutual exchange between two entities needs to be dialogues, well recognize the encouraged for having fruitful dialogue. No matter how complicated the situation appropriate way to communicate in could be, how challenging the issue might be, an effective dialogue solves the various business contexts, we’ll gain issues and gives an ideal solution benefitting all the stakeholders involved. several great, long lasting advantages that will serve us I throughout our professional journey. Our communication plays a key role in efforts to improve efficiency, quality, responsiveness and innovation in our assigned role ultimately contributing to Company’s success and effective dialogue is the most crucial part of successful communicatRionA. Y-JUVENATE

ATOMS CORNER “Workplace Management”In continuation to our last article which was written on we are now coming up “Process Optimization”with next Enabling element of ATOMS which is through our ATOMS Arena, In this we have briefed on the definition, objective and implementation of Process optimization, but before we start let’s see a famous saying that talks about optimizing something you perform “Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away.” What is process optimization..?? It aims at stabilizing optimizing and maintaining standard process. The expected results can only be achieved through a stable standardized process Objective of Process optimization: 1. High efficiency 5. Rapid problem solving 2. Waste Reduction 6. Innovative solutions 3. Reliable deliveries 7. Uphold ergonomics, safety, environment and standards 4. Reducing costs 8. Better quality of life at work Let’s focus on one of its core objective – Waste reduction Before we discuss on how to reduce the waste, we start with knowing what the different types of waste are. Different types of wastes – TIMWOODS RAY-JUVENATE

...ATOMS CORNER We have seen what the different types of waste are... So let’s see how to identify waste..?? Waste Identification includes assigning process steps to the following labels: •Value-Added •Non-Value Added but needed, and •Non-Value Added and not needed. VALUE ADDED STEPS •An activity that transforms or shapes material or information. •And the customer wants it. •And it's done right the first time. NON VALUE ADDED STEPS - NEEDED STEPS •Activities causing no value to be created, but which cannot be eliminated based on current state of technology or thinking. •Required (regulatory, customer mandate, legal). Necessary (due to non-robustness of process, currently required; current NON VALUE ADDED STEPS - NOT NEEDED STEPS Activities that consume resources but create no value in the eyes of the customer. Pure waste. If you can't get rid of the activity, it becomes a “Non-Value Added - Needed Activity.” RAY-JUVENATE

ATOMS Activity Zone 5S and Kaizen Training for Operators 5S at GEMBA at Fast. Assembly and Metal Process Optimization and Flow Management Workshop RAY-JUVENATE

ATOMS Activity Zone ARISE Recognition at GEMBA Congrats! RAY-JUVENATE

National Road Safety Month Celebration We have celebrated National Road Safety Month from 18th January to 17th February with great enthusiasm. Different activities were conducted in this month like road safety awareness mail, Drawing competition, Road Safety Quiz, Awareness on road safety rules, Verification of employee personal vehicle documents, Employee transport bus audit etc. We have received tremendous response from the employees in all the activities conducted during this month. Drawing Competition Winners 1.Pawan Dhongade/Gopinath Road Safety Quiz Competition Winner Pawar(Molding) 2.Suyog Surve(Fastener Assembly) Tushar Pisal 3. Kalyani Sapkal(Molding) (Industrial Engineering) 4. Harikrishna(Tool Room) RAY-JUVENATE

National Safety Week Celebration We have celebrated National Safety Week from 4th March to 11th March with great enthusiasm. All employees were taken safety oath on the first day of the week. Theme for this year was “Learn from disaster & prepare for a safer future” Different activities were conducted in this week like Safety Oath, Safety awareness mail, Drawing competition, Safety puzzle, Quiz Competition, Fire Fighting training, Behavior based safety observer training etc. We have received tremendous response from the employees in all the activities conducted during this month. Drawing Competition Winners Safety Quiz Competition Winners 1.Gaurav Shukla (Molding) 2.Pawan Dhongade (Molding) 1.Umesh Desai (Molding) 2.Manish Shingote (Molding) Slogan Competition Winners 3.Akash Porje (Molding) 4.Pooja Waghmare (QC Assembly) Shivaji Salunkhe (Metal) 5.Hemant Pawar (QC Assembly) 6.Jitendra Gauda (Metal) Safety Puzzle Competition Winners Sushma Achalkar (SCM) RAY-JUVENATE

Gold Award for Excellence in ProductPage 33 Design and DevelopmentSassy Teen Magazine Automotive Component Manufacturer’s Association of India (ACMA) is an industry body of auto-component manufacturers. Each year ACMA recognizes business and operational excellence in the industry through ACMA excellence awards. The awards for 2020 were given in five different categories - Excellence in Export, New Product Design and Development, Manufacturing, HR and HSE (Healthy, Safety & Environment). Total 305 companies competed for the awards this year. In the past editions ARaymond has won awards in excellence in exports, Human resources, HSE (Healthy, Safety & Environment)and Manufacturing excellence. RAY-JUVENATE

International Women's Day Celebration at ARaymond It all started with a single seed which been planted in early 1900s in New York City. To raise voice against the inequality in rights and for shorter working hours, better pay and voting rights. Later on to make the voice of women reach global level an International Socialist Women’s conference organized on August 1910. The fight against inequality has been spread throughout globe & it’s been recognized as International Women’s Day, on 8th March. Decades been passed & the evolution of recognition to celebration started. Where the achievements of each & every women being celebrated on March 8th every year. ARaymond India celebrated Women’s Day on 8thMarch 21. It was Indian Traditional theme to enhance beauty on the evening. To keep competitive spirit grew within women, teams has been created. Shakti - Symbol of Power Khushi -Word of Happiness Mrunal - Beyond Intelligence. RAY-JUVENATE

Moral Story Seeing the whole picture : A Story about sharing opinion in a community health & Social care team This is Bill. Bill has lots of health and other problems and the River ford team are trying to help him by offering different kinds of help and support. But Bill is like a lot of people that the river ford team look after and often turns down the things he offered the river ford team talk about Bill and why he is Turing things down lot. But everyone seems to see things slightly different. Its almost like as they are from different cameras. Each camera is focused on a different part of picture so everyone ends up with a slightly different idea about why Bill is turning things down and what to do about it. People in the team often struggle when it comes to putting the whole picture together.Sometimes they can’t describe what they can see to each other very well, either because its difficult to find the right words or because they are talking in jargon or code, or simply because no one is really hearing what they are saying. Sometimes whole part of picture is completely missing because someone is standing in the way, It’s a bit like having a silent elephant in the room. They can see why the Bill is turning down the things and what to do about it,but they don’t say anything, they probably don’t mean to get in the way, but they are not really listening to what other people are saying and so don’t realise that they are the only one who can see that part of picture. Moral : Curiosity and interest are important parts of how and why people get involved in exchanging thoughts. RAY-JUVENATE

Establish a safe space Purpose of dialogue is to learn PRINCIPLES Use of appropriate communication skills OF Establishing of Ground rules DIALOGUE Surface feelings with Honesty Relationship comes first Gradually address the hard questions and gradually depart them Do not quit or avoid the difficult issues Once participating in the dialogue, expect to be changed Bring the change to others RAY-JUVENATE

5 Practices for Good Dialogue An Open Mind Go into Conversation with an attitude of genuine curiosity. Be genuinely open to whatever emerges. Say : \"It would be great to hear your point of view about....\" Respect Take other peoples feelings into consideration and check that you have understood them. Say : \"Share with me what you were thinking...\" Two Way Conversation Share the airtime fairly and take turns. Listen and let your colleague express all their energy on a topic before taking their turn Say : \"This is what I understood, and how you feel about the situation.Does this sound right to you?\" Positivity Seek outcomes that both you and your team members are happy to move forward with. Find out what ideas they have and brainstorm outcomes together. Ask : \"What does a solution look like to you?\" Time Dedicate time, energy, and consideration to conversation. This shows that you care and ensures your colleague is being treated fairly. Ask : \"How would you sum up what we've agreed? When shall we follow up on this?\" RAY-JUVENATE

Article 36 At least once in each of our lives, we find ourselves in a situation of total You should provide negative embarrassment — a situation where we understood or heard one thing, feedbacks in by saying while the reality was something completely different. Our ability to listen and something positive first. Always process information is key to navigating life’s twists and turns. The focus on a specific behavior. importance of exchanging the Dialogues is not surprising when you consider the staggering amount of time people spend communicating on the job. Yo4u 8must avoid blaming the We should begin a dialogue to provide or take right conditions for effective and objective changes. It can also be used to take all ideas into the account others. Express concerns while to build the most effective collective situation. By exchanging the dialogues providing the negative feedback we can also give frank and appropriate face to face feedbacks. along with focusing on the future Providing feedback should begin a dialogue and come to a greater shared options. understanding of a situation or circumstance. Providing feedback is also one of the actions listed in the “Dialogue” pillar, “To give frank and appropriate Dialogue should not be violent, feedback face to face”. it must be non-violent. Just to be clear, the purpose of feedback isn’t to make people necessarily feel better; it’s to help them do better. One can get constructive feedbacks by Nonviolent communication is the creating safety. One should be always positive. Positive feedback makes the recipient open to taking a new direction. You should be always specific. integration of “Consciousness, People generally respond better to specific, positive direction. Leave out any ambiguous statements. Always be sincere. Sincerity says that you mean Language, Communication and what you say with care and respect. You must avoid “need to” phrases. This implies that you think something didn’t go well, and often doesn’t provide Means of Influence”. clarity or direction. You should be tough, not mean. Start by asking the team member his or her perspective on the situation instead of attacking his or her If you learn to exchange the actions. dialogues well recognize the There can be some times when you have to provide negative feedback. If you can’t provide negative feedback in a helpful manner, it defeats the appropriate way to communicate purpose. in various business contexts, you’ll gain a major advantage that will serve you throughout your career. Moreover, because your communication plays a key role in efforts to improve efficiency, quality, responsiveness and innovation, your communication affects your company’s success. RAY-JUVENATE

Creative Minds At ARaymond I वो बात ही तो थी….II बात करते करते बात यूँ बन अजन बय से दो ती सजी । अनजान से लोग अपने बने वो बात ही तो थी, जससे र तो म रगं चढ़े।। चदं श द काअसर यूँ आ दो ल जो से पराया अपना लगा। कसी क ख़ुशी क वह वजह बनी वो बात ही तो थी, जससे जदगी बहे तरीन लगी।। बात करने से दो ती खली दो ती सरे ाह खली । उसी राह पर चाह मु कु राई वो बात ही तो थी, जसम छपी र तोह क गहराई।। बात ना होने क फ़ सताती है -Sayali Musale अनकह बात रयां बढाती है । व ने व क बात बताई वो बात ही तो है, जसने जदगी क सख सखलाई।। -Vaishnavi Kshatriya RAY-JUVENATE

Best Wishes from ARAYMOND INDIA Mr. and Mrs. Patil Mr. and Mrs. Satao Mr. and Mrs. Binewale Mr. and Mrs. Tinaikar Congratulations! Mr. Sangameshwar Lature welcome little one! RAY-JUVENATE

MAGAZINE TEAM Team Work By- 1 Mr. Amit Borkar 2 Ms. Mitra Parchure 3 Mr. Gururaj Gajendragad 4 Mr. Vinod Chavan 5 Ms. Ashwini Patil 6 Mr. Jaykumar Karthikeyan 7 Mr. Aabed Mulani 8 Mr. Aditya Joshi 9 Mr. Shreyas Deshmukh 1 0 Mr. Rahul Mali RAY-JUVENATE

QUERIES/SUGGESTIONS P.S - For any queries/suggestions, please write to - [email protected] Ray-Juvenate