New Consultant Guide

NEW CONSULTANT GUIDESt5eEpAsSYTO GET STARTED! It's Time to Party!

Your Norwex Journey Starts Here We are so excited to welcome you into the family. By making the decision to join Norwex, you are embarking on a journey to something great, and the best part is, where your journey takes you is up to you! Whether you see yourself growing a successful business, making a difference in the world, helping others fulfill their dreams or just earning some extra income, you are in the right place. You have joined an incredible system of support and empowerment, through which you are sure to blossom and grow. The five steps laid out for you here are the roadmap for starting your business and will guide you through the beginning stages of your journey. Along with this guide, you have the support of your team, your Leader and the entire Home Office staff, who are all dedicated to leading you on a path to success. Thank you for choosing to join us. Because of Consultants like you, we are changing lives and creating a brighter future for generations to come. Welcome to Norwex! We can’t wait to see where your journey takes you! Sincerely, Judy Letain Debbie Bolton Chief Executive Officer Co-Founder | Global Chief Sales Officer Norwex Canada2

Table of “From my first party ... I never looked back.CONTENTS The party was and continues to be the one thing that remains the key to our legacy —Your Checklist for Success...........................41. Open for Business.................................... 6 not just mine but all of yours, too!” • Create a FreshSTART.......................7 – Debbie Bolton • Make Your F.R.A.N.K.I. List.............. 8 Norwex Co-Founder | Global Chief Sales Officer • Get Organized................................... 92. Get to Know Norwex..............................10 “You don't have to be great to start, but you • Our Products.....................................12 have to start to be great!”3. Make a Connection................................. 14 • Create Your Power Statement......15 — Zig Ziglar4. Get the Party Started.............................16 • Party Checklist.................................. 17 • Booking.............................................. 18 • Recruiting...........................................19 • Host Coaching.................................205. Stay Informed..........................................22 3

5 StepsEASY TO GET STARTED!CHECK THE BOXES AND MARK YOUR PROGRESS AS YOU GO! 2. 3.Get to Know Make a Norwex Connection1. Open for You love our products. Get to know the Relationships are the foundation Business reasons behind them and what makes of your business. Learn the key to us stand out from the crowd. making meaningful connections. Learn about our Norwex Mission. Tell all your friends and family about your new business. Learn about our products and watch the training videos that go Use social media to get the along with them. word out. Practice product demonstrations Write your Power Statements! with your friends.First things first, get organizedand make your action plan. Read through your FreshSTART Program and mark your due dates on your Calendar. Make your F.R.A.N.K.I. List. Pick your two Launch Party dates and invite your friends. Start booking parties. NOTE: Each step is as important as the next, so be sure to complete them all to ensure your success!4

4. Get the Party 5. Stay Started! InformedHere is where the fun begins. See how easy it can be Stay up to date and in the know with these helpfulto get Bookings and party on! resources. Host your Launch Parties! R ead the latest Norwex communications. Review the Party Checklist and your Party Cards to F ollow us on social media. make your first parties a success. Download the Norwex Connect Mobile App. Watch the video and practice your Party Talk.PARTY4 + 2 + 2 YOUR The party is where everything happens in your Norwex business, and it's so easy to keep your calendar bookedFOR SuccFeOsRsM! ULA with this proven formula for success!BY USING THE 4 + 2 + 2 PARTY FORMULA, Start with 4 parties—Hold your 2 Launch Parties thenYOU CAN EASILY BUILD YOUR BUSINESS add 2 more!AND ACHIEVE SOME INCREDIBLEFRESHSTART REWARDS! Book 2 more parties at each party—We will teach you how in this guide. This will lead to a solid calendar of 4 parties each month. Share what you love about Norwex with 2 people at each party. These are simply Recruiting Conversations, which you will also learn about in this guide.4+2+2 4 2 2 Party average $500 bookings at CoRpneevcrerprusaiatirnttiyognsFormula: parties/month every party 5

1STEP YourBusiness PLAN OPEN FOR Fill out your Success Promise and make a promise to yourself and your future! BUSINESS Share your promise with your Recruiter.WHY NORWEX? My Success Promise:Knowing why you joined Norwex I joined Norwex because _____________________________________and what you want to achieve _________________________________________________________with your business is the key toyour success. Whether it’s because you love our products, believe in our Mission, want to make extra money or something more, write your reason for joining Norwex here. With the income from my new business, I plan to___________________ _________________________________________________________ What is your dream, goal or passion? In order to achieve my goal, I commit to dedicating __________ hours per week to my business. Whether it’s full time or just an hour a day, it’s important to dedicate time to your business each week. I will also hold ______ (number of) parties each month, starting with my Launch Party(ies) on _____________ (date) and _____________ (date). By signing here, I am making a promise to myself, my family and my future to reach my goals and live the life of my dreams. Signature__________________________________________________ Date______________________________________________________ HIT THE GROUND RUNNING: 1. Register for New Consultant Webinars–See your Norwex communications. 2. Set up your online presence (email, Facebook, Pinterest, etc.). 3. S ubscribe to Office Suite and set up your personal website. See page 22 for details.6

The New Consultant FreshSTART Program is your business plan for yourfirst 90 days as a Norwex Consultant. With each step you can earn freeproducts and Norwex logo’d items that will help you get your business offto a great start. By utilizing your 4 + 2 + 2 Party Formula, you can easilyearn all of your FreshSTART Rewards!FreshSTART Rewards Sales PlanSTEP 1 Submit $400 in Subtotal A Sales in Wondering where to start? Complete the steps of15 Day your first 15 days and receive over See your FreshSTART the Sales Plan to earn $140 in free product! Brochure for three easy over $500 in free NorwexSales Goal ways to start right away! products AND up to $700Due Date:______ in your pocket!STEP 2 Submit $1000 in Subtotal A Sales in That’s just 2 – 3 average Help your friends and family30 Day your first 30 days and receive over parties! create Safe Havens in their homes $200 in free product! Hint: It’s a good idea to Host 2 by sharing Norwex products.Sales Goal Launch Parties to ensureDue Date:______ everyone can attend, so you’ll WATCH THE VIDEO: meet your 30 Day Sales Goal Visit the Consultant OfficeSTEP 3 Submit $2000 in Subtotal A Sales in just by launching your business!* > Welcome New Consultants60 Day your first 60 days and receive over Use the Booking Seeds on to watch the FreshSTART $235 in free product! page 18 to help you book a video. Then mark yourSales Goal few more parties! FreshSTART due dates inDue Date:______ your calendar, and track You can your progress online on*Based on average party sales of $500. Your results may vary. complete your the Consultant Office. Sales Goals with just 4 average Complete the steps of the Recruiting Plan to parties! earn Norwex-branded business items to supportFreshSTART Rewards Recruiting Plan your new business.STEP 1 Recruit 1 new Consultant Whom do you know Carry them with pride and show45 Day in your first 45 days that could use some others how they can use the and receive a custom extra spending money Norwex Opportunity to achieveRecruiting Norwex Demo Bag.** or who wants to make the life of their dreams.Goal Recruit 2 new Consultants in a difference?Due Date:______ your first 60 days and receive 7 a Norwex Mop Bag.** The experience of buildingSTEP 2 Recruit a total of 3 new Consultants a business is better with60 Day in your first 90 days and receive friends. Build your team and a custom Norwex support system by sharingRecruiting Carry-On Bag** and the Norwex OpportunityGoal the opportunity to with your contacts.Due Date:______ promote to Team Use the Recruiting Seeds Coordinator!† on page 19. With a teamSTEP 3 of 3, your leadership90 Day journey has just begun. Imagine where you andRecruiting your new team can go!GoalDue Date:______**For a new Recruit to count toward this incentive, their Sales Consultant Application & Agreement and $250 in Subtotal A Sales must be received in the Home Office in the month they join. †Please refer to the Success Builder Brochure for complete Team Coordinator requirements. Products are subject to substitution at the discretion of Norwex.

STEP 1 Make Your F.R.A.N.K.I. List Take 3 minutes to make a list of 30 people R from your group of Friends, Relatives, F Relatives A Acquaintances, Neighbors, Kids’ Friends’ Parents and Internet Connections who Friends Acquaintances YouYou’ll use this list as a starting point for you think will benefit from Norwex. Ibuilding your business and holding your N Kfirst 4 + 2 + 2 parties, so be sure to include CoInnnteercntieotns Neighbors everyone you can think of. Put a star next to Kids’ Friends' those whom you will ask to host a party and two stars Parents next to the people you think would make good business partners. TAKE 3 MINUTES TO LIST 30 PEOPLE NAME WHAT MAKES THEM A GOOD FIT FOR NORWEX? Who do you know that is concerned about the environment and would appreciate Norwex products? Who is the social butterfly in your group of friends? Who could you see yourself going into business with? Are you a part of any social groups? Do you have any friends or relatives in other places who would love Norwex? You can add them too! WATCH THE VIDEO : Watch the F.R.A.N.K.I. video on the Consultant Office > Welcome New Consultants. 8

GET OrganizedTHE KEY TO SUCCESS IS PLANNING FOR SUCCESS! SET UP YOUR CONSULTANT OFFICE• Look at the FreshSTART Program and circle your due dates. Mark your steps as you go! • T o access Consultant Office > My Dashboard, simply log in using the link• Plan your business around your life—mark off personal days for yourself. found in your Home Office Welcome email• Then, block four dates on your calendar to hold your first 4 + 2 + 2 parties. or go to www.Norwex.biz. Pick dates for • C lick on Consultant Login and enter your your Launch Consultant ID and Password. Parties and mark them on your •O nce logged in, click on the Welcome New Consultants icon to get started. calendar. Tell your friends to SIGN UP FOR NORWEX MOBILE COACH save the date! Receive important Home Office announcements, training tips and FreshSTART reminders straight to your phone. Sign up for additional reminders in your Consultant Office > My Business > Mobile Alerts. Message and data rates may apply. Please check with your wireless provider for details. Mark Your Calendar Mobile Text Alerts 9“Determine what you want and why you want it. Once you understand what'simportant, you can utilize your passions and achieve anything.” — Brooke Griffin

2STEP WE ARE NOT JUST A COMPANY; WE ARE A PROMISE FOR A BRIGHTER FUTURE… GET TO KNOW NORWEX A brighter future for our families, who will live happier, healthier lives as we create Safe Havens by radically reducing chemicals in our homes with our simple, cost-effective DID YOU KNOW? solutions that truly work. Every year, we throw away 2.12 A brighter future for our Consultants, who have the opportunity to empower billion tons of waste globally. Plus, themselves and others as they build their own businesses and live the lives of their most commercial cleaners contain dreams in a community founded on integrity, trust and respect. harmful chemicals that not only affect the environment but contain A brighter future for our planet, as we share our Mission with others by showing them endocrine disruptors that can be how to reduce the chemicals and waste that challenge the health of our environment. harmful to your health. At Norwex, we are real people making a real impact through our promise of a Many aerosol sprays and brighter future for everyone, for generations to come. scented candles contain harmful chemicals such as formaldehyde and phthalates. Household dust can often contain chemicals ranging from phthalates to pesticides, as well as countless other pollutants tracked in from outdoors. GLOBAL MISSION Improving quality of lifeby radically reducing chemicals in our homes.10

The Difference Norwex® Microfiber has the ability to remove up to 99% of bacteria from a surface with only water.* • Many of our Norwex Microfiber products contain BacLock,®** an antibacterial agent for self-cleansing purposes only. Micro silver in the wet cloth goes to work using its self- purification properties against mould, fungi and bacterial odour within 24 hours! • At 1/200th the size of a human hair, Norwex Microfiber is super-absorbent, leaving surfaces clean, polished and streak-free using just water! • Significantly reduces the use of costly cleaning products and supplies—saving you hundreds of dollars a year!SAVE TIME *When following the proper care and use instructions. ** Contains BacLock, an antibacterial agent for self-cleansing• Significantly reduce cleaning time and the use of cleaning products. purposes only. The agent is solely designed to inhibit bacterialSAVE MONEY odour, mould and/or mildew growth within the product.• The average household spends up to $600 per year on disposable WATCH THE MICROFIBER VIDEO: household cleaning supplies. On the Consultant Office > Welcome New Consultants.SAVE THE ENVIRONMENT• Reduce exposure to toxic fumes and harmful chemicals from cleaners.• Reduce paper towel use and lessen contributions to landfills.• Decrease air and water pollution from harmful chemical cleaners.• Preserve the environment for future generations.Norwex Microfiber vs. CottonTraditional cotton cloth Norwex Microfiber lifts and Norwex Microfiberpushes around particles, collects particles. Used dry, self-purifies.spreading dirt, grime and Norwex Microfibers produce an Used wet, the micromoisture into the surface electrostatic charge that attracts silver in the clothcrevices, leaving it moist even the smallest particles of dirt, goes to work withand unclean. grease and moisture, leaving the self-purification surface free from everything. properties. 11

KitProductsSTEP 2 IN YOURNorwex has so many incredible products for reducing chemicals in your home. Start by learning the products in your kit. Then, findmore to love as you earn them in your FreshSTART Rewards and Consultant Specials!Our EnviroCloth™ and Window Cloth Dusting Mitt Ultra Power Plus™ Laundry DetergentOur cloths clean even the dirtiest surfaces Dust without chemicals using the This highly concentrated, superior,using only water, so your counters, Norwex Dusting Mitt. It attracts dust stain-fighting powder containswindows, mirrors and all other surfaces like a magnet and even keeps it biodegradable surfactants and isare left perfectly clean and streak free from resettling. Just slip it on and free from phosphates and fillers.with no chemicals or waste from paper you’re ready to go!towels or wipes! Cleaning Paste Our Cleaning Paste is “elbow greaseWATCH THE The Mop System in a jar”! Use itfor a variety of stubbornVIDEO: Our Mop Pads pick up even the tiniest particles and attract cleaning jobs around the home. JustWatch all of the dust like a magnet. They are excellent for cleaning linoleum, a few dabs on an EnviroCloth orproduct and vinyl, laminate, wood, marble and tile flooring; ceilings; walls SpiriSponge can tackle even thedemo videos on and even high windows, all without chemicals. most challenging tasks.the ConsultantOffice > WelcomeNew Consultants.Body Pack Veggie and Fruit Scrub Cloth Bathroom Scrub MittOur super-gentle microfiber facial and The two-sided cloth is perfect for Microfiber on one side and scrubbody cloths help you pamper your skin as scrubbing and polishing fruit and mesh on the other. This two-in-oneyou cleanse. Luxurious and lightweight, veggies. Use the rough side for mitt easily removes the most resistantthese microfiber cloths are extra gentle scrubbing and the smooth side for dirt and grime from tiles, sinks, tubs,on even the most delicate skin. They’re polishing. This cloth is highly effective showers and more.perfect for normal, dry or sensitive skin for removing dirt, waxes and debris.types and great for the face as well asthe body.12

Product TrainingQUICKLY AND EASILY LEARN THE PRODUCTS IN YOUR KIT Find the Safe Haven TrainingAND HOW TO SHARE THEM AT YOUR PARTIES WITH THESE House on the Consultant OfficeHELPFUL RESOURCES: > Welcome New Consultants.1. Watch the Product Demonstration Videos available on the Consultant Office in our Safe Haven Training House.2. Practice with your Party Cards. These cards include great demos and word choices for sharing the products in your Party Starter Kit.3. Use your Get to Know Your Party Starter Kit brochure as a quick reference for all of the products in your kit and easy demonstrations for your parties.4. Refer to the Product Information Sheets included in your kit for more details on the products in your kit. A full set of Product Information Sheets for all Norwex products is available on the Consultant Office. SAFE HAVEN TRAINING HOUSEOur Safe Haven Training House shows you how the products in your kit, along with our other Top 10 Products, can beused in each room to create a Safe Haven home. Inside the house you will find Product Information sheets and productdemonstration videos to help you share these products at your parties.Bedroom Living Room Laundry Bathroom KitchenEnviroCloth* EnviroCloth* Ultra Power Plus™ Superior Mop Starter System* Superior Mop Starter System*Window Cloth* Window Cloth* Laundry Detergent* DescalerDusting Mitt* Dusting Mitt* Descaler Veggie and Fruit Scrub Cloth* Fluff and Tumble Dryer Balls Blue Diamond All-in-One Bathroom Cleaner Cleaning Paste* Body Pack* Bathroom Scrub Mitt**Included in your Party Starter Kit! 13

3STEP GET THE Word OUT! MAKE A CONNECTION IDEAS FOR SHARING NORWEX Find more COME FROM: great ideas on theTHE BEST MARKETING Norwex ConnectYOU WILL EVER HAVE • Your Upline Leader or Recruiter.IS WORD OF MOUTH. mobile app. • Y our Consultant Office > Training. It has a variety of helpful Download itYou’re open for business. Now video and webinar trainings.it’s time to tell all of your family today!and friends! • Networking and meet-up groups with similar values and goals.Talk about your product • Social media, seeexperiences with pride and page 22 for details.enthusiasm, and enlist others tohelp you search for new Customers. • Check your online calendar for upcoming events. Use Office Suite to get the word out and stay connected with your Customers! Get Social POST THIS: Social media is a great tool for marketing your I am so excited to launch my new business business. Create your Norwex Consultant Social with Norwex. Check out my personal Media pages and get started sharing today. Social website to see all that we have to offer. media is the perfect platform for: Be the first to order! • Sharing monthly Specials with your Customers14 • Connecting with your contacts who don’t live near you • Sharing cleaning tips and tricks using Norwex products • Hosting Facebook Parties • Sharing product videos • Increasing your Customer base through your online connections

PowerCREATE YOUR StatementWHEN YOU BECOME PART OF THE My Power Statement:NOR W E X FA M I LY, YOU HAV E THEPOWER TO CHANGE LIVES. • I joined Norwex because _________________ _____________________________________By simply sharing your story, connecting with others and ____________________________________.teaching them about our superior products, you are helping tocreate Safe Havens and reduce the use of chemicals in homes. • What I love most about what I'm doing isYou'll soon discover that people will naturally want to join you _____________________________________because: _____________________________________ ____________________________________.• They love our products • The reason I'm excited about telling you this is• They want additional income _____________________________________ _____________________________________• They are compelled by the Norwex Mission ____________________________________.Sharing your personal Power Statement is agreat way to introduce yourself while buildingtrust and credibility. Use your Power Statementas you have Recruiting Conversations at parties.Remember, as part of your 4 + 2 + 2 PartyFormula, it is your goal to have two RecruitingConversations at every party. TIP: Look back at your Success Promise to help you answer these questions. Use your Power Statement at your parties or anytime you’re sharing Norwex with others. 15

4STEP Your LaunchPARTY!GET THE PARTY MY LAUNCH PARTY DATES: STARTED 1. ____________________________________________________________ 2. ____________________________________________________________ Your Launch Party is a fun way to kick off your Norwex business. Book two Launch Parties! Not everyone can make it on any one day–so give two! Communicate, INVITING GUESTS TO YOUR LAUNCH PARTY Communicate, Communicate! Printed Guest Invitations are included in your Party Starter Kit! They make great \"save the date\" cards! • Make reminder calls • Your F.R.A.N.K.I. List is your guest list. to everyone the day • C all each guest and personally invite them to attend the launch of your Norwex business. before your Launch • Think big—invite twice as many people to your Launch Party because not everyone can Party. attend on the same day. • D on’t be afraid to leave • Encourage guests to bring a friend! an invitation on their • Visit Redstamp.com > Browse > Collections > Norwex for online invitations. voice mail. WATCH THE VIDEO: • Facebook and text are Watch the Launch Party good for reminders! videos on the Consultant Office > Welcome New • If someone on your Consultants. guest list can’t come, ask them what they would like to order or if they would be interested in booking a Norwex Party and earning FREE product.16

PartyIT'S Time TOShare the benefits of Norwex with others in a relaxed andcomfortable environment. Utilize the Party Checklist, PartyCards and your Power Statement to share how Norwex hashelped you and how it can help others. This is your 4 + 2 + 2formula in action.Party Checklist PARTY CARDS The Party Cards included in your Party Starter Kit guide youArrive about 30 minutes early to set up your display and step by step through your entire party so you don’t miss a thing.greet guests as they arrive. TIP: Write your Power Statement on your Party Cards.Befo r e Yo ur Demo Set up products. Plan for a “checkout” area separate from your demo WATCH THE VIDEO: if possible. Watch the Party Demo Using the Party Cards video Get any props ready. on the Consultant Office > Greet guests at the door and ask how they know Welcome New Consultants. the Host.Demo Time Use Party Cards as your guide. Ask guests questions such as: • Who hates to dust? What to Pack: • What is your worst cleaning challenge? Hand out catalogues at the end and share Product Products Packages available in the catalogue. Items to demo products Catalogues Let guests know where you are set up for checkout. Order Forms Don't forget the \"Three-Question Close,\" found in your Party Cards.Guests Check Out They said yes... Product Quick Guides Close with guests Sign up new Prepared Host Planning Packets Pens • Total each order. Consultants on Calendar to mark new party dates • Invite each guest to book a party. Consultant Office > Party Cards • Ask guests if they’d like to join you and Power of 10! Brochure My Team! Microfiber Brochure become a Consultant. It’s Party Time! Laundry Care Close with Host • Total party sales. • Calculate Host Rewards (include online and outside orders). • Schedule time/date to close the party. WTTHOeE Plcaormtye We Make FAST, FUNFollow Up It & EASY! After the party, send your Host a thank you; include your information in case she has questions. 12576_Party_Cards_US_CAN.indd 25 12/11/15 3:04 PM Contact your Leader with party results (bookings and 12576_Party_Cards_US_CAN.indd 3 potential Recruits). Contact your new Hosts within 48 hours of booking 12/11/15 3:03 PM their parties. 12/11/15 3:04 PM 12576_Party_Cards_US_CAN.indd 1 17

STEP 4 Find a date that works forGET 2 you; confirm the date is openBookings with your Host and put it on theAsk Everyone to Book calendar rightA Party! away!When you have something greatto share, booking is easy. All youhave to do is ask! WATCH THE VIDEO: Party Talk – Booking Seeds Watch the Booking Tips video on the Consultant Office > Booking Seeds are short, subtle phrases sprinkled throughout your Norwex Party Welcome New Consultants. to encourage guests to host their own party. Sprinkling in 3 – 5 seeds throughout your party will create a desire in your guests to book. The more you sow, the more18 your bookings grow! Here are some examples: “Are there any people in your life whom you would want to teach about reducing chemicals in their homes?” “When you have your own Norwex Party, this incredible (Host Special) could be yours for FREE!” “If you have fallen in love with more than your budget or credit card will allow, hosting a party is an excellent way to get Norwex product free!” \"There are three great ways to bring Norwex into your home: 1. Love a few; place an order. 2. Love a lot; book a party. 3. L ove it all; start your own Norwex business!\"

2HAVE Recruiting Conversations InteCnotionnvearlsRaeticornusiting WATCH THE VIDEO: Watch the Norwex Party BehindTHE BEST WAY TO ENCOURAGE OTHERS TO JOIN the Scenes video andYOU IS BY BUILDING RELATIONSHIPS The Party Demo video on the Consultant Office >• Share Your Story – Use your Power Statement from page 15 to tell others Welcome New Consultants. why you chose to join Norwex.• Learn Their Why – Ask others what their needs are, and show them how Norwex can help!• Offer the Opportunity to Everyone – Whether they are looking for extra spending cash, a part-time job or a full-time career, everyone can benefit from the Norwex Opportunity.Party Talk – Recruiting SeedsIn addition to Booking Seeds, it’s a good idea to sprinkle 3 – 5 Recruiting Seedsthroughout your party to keep the opportunity at the top of your guests’ minds.Then, when you offer it again at checkout, they will already have several reasonsto join! Here are some examples:“I love having a business that allows me to make a difference!”“What would you do with an extra $400 or more a month?”“How great is it that I got this mop FREE when I joined?”“I love having a job that allows me to set my own hours and stay home withmy kids!\" 19

Host!STEP 4 PARTNER WITH YOUR Now that you’ve booked a party, it’s time to start planning. One of the secrets of success is partnering with your Host. Together, you will plan the perfect party experience for her and her guests. It all begins with creating a Host Planning Packet filled with party organizing tips and tools. This will save time and inspire her to start creating her guest list right away. ASSEMBLE YOUR HOST PLANNING PACKET: A Great Party préseUNnE tbCaOoMtMinoENnnCEeici! STARTS Here! Guest List/Liste des invités (es) 1 HostFamily pg. 46-49 • 2017 Fall Catalogue Personal Care pg. 38-45 • 2017 Fall Catalogue Personal Care continued 1 ProductHostaNorwexPartyand 1 Power of 10! 1. ________________________ 11.________________________ 21. _______________________ 31. _______________________ Earn FREE Norwex Products! Brochure* 2. ________________________ 12. _______________________ 22. _______________________ 32. _______________________ 3-in-1 Car Mitt BacLock** ~ Graphite - $32.99 Adult Silver Care Toothbrush ~ $21.99 / Refills - $14.99 Naturally Timeless Set Soavveer Safe Haven Package Product Quick Guide Safe, effective Sellers3 BESTA COLLECTION OF OUR PowerTHE 3. ________________________ 13. _______________________ 23. _______________________ 33. _______________________ • Unique mitt design comfortably fits either hand. • Silver on the unique bristle base eliminates up to 99% of bacteria commonly found $16! (1) Dusting Mitt FALL 2017 ... DOES THE JOB WITH ONLY WATER! Monthly Host and 4. ________________________ 14. _______________________ 24. _______________________ 34. _______________________ • Mitt traps dirt and grime, leaving your car’s interior spotless without damaging surfaces. on toothbrushes. pg. 50 • 2017 Fall Catalogue (1) Ultra Power Plus (1 kg / 2.2 lbs.) OF 10! Customer Specials— 5. ________________________ 15. _______________________ 25. _______________________ 35. _______________________ • Eliminates chemical residues left behind by typical car cleaning products. • Self-sanitizes within hours. pg. 42 • 2017 Fall Catalogue (1) Anti-Gravity Night Cream (1) Cleaning Paste Household Package Download these from 6. ________________________ 16. _______________________ 26. _______________________ 36. _______________________ • Flip the mitt’s cleverly designed outer and middle layers to reveal fresh microfiber. (1) Kitchen Towel This package is the perfect start to your business, and includes OUR BEST SELLERS the Consultant Office 7. ________________________ 17.________________________ 27. _______________________ 37. _______________________ • Can be used wet or dry to gently yet effectively clean tiny corners and crevices. Back Scrubber BacLock** ~ Graphite - $19.99 (1) Kitchen Cloth the essential cleaning tools you need to clean your whole home or your Impressions 8. ________________________ 18. _______________________ 28. _______________________ 38. _______________________ • Mildly exfoliates to cleanse and rejuvenate skin. (1) Window Cloth quickly and effectively without harmful chemicals! newsletter. 9. ________________________ 19. _______________________ 29. _______________________ 39. _______________________ • Scrub hard-to-reach areas with no twisting and turning. (1) SpiriSponge (2 per pack) (1) EnviroCloth® (1) Window Cloth (1) Dusting Mitt 10. _______________________ 20. _______________________ 30. _______________________ 40. _______________________ • Made from quick-drying blend of polyester/nylon and Norwex Microfiber with BacLock**. (1) EnviroCloth Item #: 1506 $50.99 *These items are included • Machine-washable. (1) Vintage Body Pack CARING FOR NORWEX MICROFIBER in your Party Starter Kit. • Wash slightly dirty microfiber cloths with Norwex Dishwashing Liquid under warm Bath Mat ~ Latte ~ Teal ~ Graphite - $39.99 $168.99 • Luxurious, thick and heavy. running water. Rinse thoroughly, hang to dry or drop into the dryer. • Super absorbent and won’t slide. (1) Day Cream  Just Add Water Package • Launder microfiber cloths separately or with other lint-free laundry. Dry completely. • Use Norwex Ultra Power Plus Laundry Detergent for best results. Hand and Bath Towels† BacLock** ~ Graphite ~ Latte ~ Taupe ~ Teal ~ (1) Firming Facial Serum Soavveer Mop Systems & Accessories • Between launderings, use our Rubber Brush to remove dirt from Mop Pads and Bath Towel - $39.99 / Hand Towel - $19.99 $31! • Luxurious, lightweight microfiber is velvety soft and incredibly cozy. (1) Radiant Eye Cream Soavveer (1) Fluff and Tumble Dryer Balls pg. 14-17 • 2017 Fall Catalogue Entry Mat. • Excellent absorbency. $188.99 $20! • Do not use bleach, fabric softeners or dryer sheets when laundering microfiber as Host Rewards/Récompenses pour hôtes (esses) 4-in-1 Kids Wash ~ $25.99 (set of 3) cleaning solutions • Mild formula gently cleanses and nourishes children’s and babies’ delicate skin. (1) EnviroWand these additives coat the fibers and reduce their ability to clean effectively. • Body wash, bubble bath, shampoo and conditioner saves time and money. (1) EnviroCloth and the help of your • Do not use microfiber (except Norwex Optic Scarf) on anti-glare surfaces. • All ingredients were carefully selected for their natural source and biodegradability. (1) Window Cloth Naturally Timeless†: For those who want to fight the appearance of aging and (1) Ultra Power Plus (1 kg / 2.2 lbs.) family can make CONTACT ME TO LEARN MORE Baby Body Pack BacLock** (3-pack) ~ Pastels - $16.49 restore the look of healthy, radiant skin. Made with advanced phytotechnology to (1) Dusting Mitt Your Norwex Independent Sales Consultant: 1ÉTOILE Start earning with 3 or more 3ÉTOILE Earn a FREE Window Cloth with • Smaller version of Body Pack cloths. leave skin softer and rejuvenated. (1) Rubber Brush a powerful and STAR Buying Guests STAR every Booking! • Super soft. Ideal for delicate skin of babies and children. • Naturally Timeless Anti-Gravity Night Cream ~ $59.99 (1) Telescopic Handle We reserve the right to change colors 2ÉTOILE Commencez à gagner avec 4ÉTOILE Obtenez un Linge à fenêtre GRATUIT • Great for use as chemical-free diaper wipes. • Naturally Timeless Day Cream ~ $59.99 (1) Large Mop Base Join Us and Make positive difference or substitute products based on 3 invités (es) acheteurs (ses) pour chaque réservation! • Naturally Timeless Firming Facial Serum ~ $59.99 (1) Large Wet Mop Pad availability. Package savings based STAR ou plus! STAR • Naturally Timeless Radiant Eye Cream ~ $29.99 (1) Large Dry Superior Mop Pad Quickan Impact . . . in the world on individual retail cost. Earn a Host Special when you have $275.99 Become a part a minimum of just 3 Buying Guests, Baby Hooded Towel Set BacLock** ~ Mint Green - $39.99 Norwex Toothpaste ~ Cooling Mint ~ Kids Strawberry - $19.99 A Mop System for of a growing together. Host your SU0090 14896 - 1116 1 Booking and $350 in Sales! • Super-soft towel and face cloth. • Free of harmful chemicals such as fluoride and SLS/SLES. Every Space team that is Obtenez une des promotions • Free of harsh abrasives, sweeteners and artificial flavours. pg. 51 • 2017 Fall Catalogue creating a own Norwex Party! pour hôtes (esses) lorsque vous • Helps whiten teeth, fight cavities and tartar buildup while mint flavour helps to freshen breath. healthier GSualeesst frePeerpcreondtuincts avez un minimum de 3 invités (es) Car Cloth ~ Graphite - $28.99 Body Care: The scent of Lemon Peel and Pineapple botanical extracts gets the • Vegan-friendly, gluten-free and made with organic ingredients. planet and a We make it fast, fun $750 – ABOVE 12% acheteurs (ses), 1 réservation et un • Works like a chamois after normal washing. family ready for the day! Free of SLS, SLES, parabens, phthalates, and animal-derived brighter future and easy! $250 – $749.99 10% montant de ventes de 350 $! Envelope*•Polishestoabrilliant,streak-freeshine. Peppermint Foaming Hand Wash ~ $16.99 / Refill - $32.99 UP TO $249.99 8% • Use on entire car, wiping less dirty surfaces first – windows, mirrors, chrome; next clean • Invigorating Peppermint aroma. Save Time, Save MoneyAll of my Hosts are blown away at the dashboard and interior surfaces, then car exterior. • Peppermint, coconut and apple extracts combine to thoroughly cleanse hands and skin. Create Safe Havens!generosity of Norwex and simply can’t • Removes soap residue. • Ideal for the bathroom as well as the kitchen. believe all the free products they earn. Car Wash Mitt ~ Green - $27.99 Spa Wrap ~ Light Blue - $49.99 / Wrap It Up Set - $70.99 Sarah Schumaker, • One side chenille, one side microfiber with sponge. • Velvety soft and extra-absorbent microfiber. Vice President Sales Leader, CO • Designed to reduce chance of scratching the vehicle’s paint. • Extra-long elastic band and Velcro® ensure maximum adjustability to fit all sizes. • Gently lifts dirt and washes away grime. Guide*Creating safer havens for five years Timeless: Perfect for all skin types to ease dryness and replenish skin moisture Kids Cloths and Mitt BacLock** ~ Kids EnviroCloth - $13.99 / barrier to soften and rejuvenate skin. Kids Window Cloth - $15.99 / Kids Dusting Mitt - $12.99 • Timeless Lip Balm ~ $6.99 • Same great products as the full-size items, but sized to fit small hands comfortably. • Timeless Natural Hand Cleaner ~ $9.99 • Timeless Organic Shea Butter ~ $28.99 Kids Pet To Dry BacLock** ~ Pink Pig ~ Yellow Tiger ~ Brown Bear ~ • Timeless Relaxation Rescue Gel ~ $15.99 Grey Kitten - $21.99 • Cute animal motifs help instill good hygiene habits. • Made from soft, chenille microfiber with BacLock**. ingredients. No propylene glycol, no synthetic dyes, no mineral oil. Environmentally CARING FOR YOUR NORWEX MICROFIBER IS EASY. Includes Mop Base, Handle, Wet and Dry Mop Pads friendly packaging is from sustainable forestry and reduces the use of plastics. Contains nut-derived ingredients. • Slightly dirty microfiber can be washed • Between launderings, use our Rubber Brush Superior Mini Mop ~ $102.99 Superior Mop Starter ~ $125.99 with Norwex Dishwashing Liquid under to remove dirt from dry Mop Pads, Entry Mat • Body Lotion ~ $19.99 • Family-Size Body Lotion ~ $39.99 warm running water and used again before and EnviroWand. • Shower Gel ~ $16.99 • Family-Size Shower Gel ~ $29.99 laundering. Rinse thoroughly after washing • Hand Cream ~ $14.99 and air or machine dry. • When using on easily scratched surfaces pg. 15 • 2017 Fall Catalogue pg. 15 • 2017 Fall Catalogue Pourcentage such as brushed stainless steel, first test Ventes des en produits Body Pack BacLock** (3-pack) ~ Graphite ~ Vibrant ~ Vintage - $22.99 • Cloths that have been used heavily should be Norwex Microfiber on an inconspicuous spot. Over the last two decades, millions of people have embraced invités (es) laundered using a Norwex laundry detergent, cleaning with only Norwex Microfiber and water. It saves gratuits • For body and facial cleaning. which contains no fillers, after each use. • Do not use microfiber (except Norwex money, saves time and reduces harmful chemicals in the 750 $ – ET PLUS 12 % Optic Scarf) on anti-glare surfaces. home. We’re now creating healthier, safer havens that are 250 $ – 749,99 $ 10 % Ask your Consultant about our current Host Rewards. Body Scrub Mitt BacLock** ~ Graphite - $19.99 • Do not use bleach, fabric softeners or dryer more sustainable than ever—which goes hand in hand with JUSQU’À 249,99 $ 8% Demandez à votre conseiller (ère) les récompenses • Mitt fits comfortably on your hands to gently remove dead skin cells. sheets when laundering microfiber as these actuelles pour hôtes (esses). additives coat the fibers and reduce their NEW Chenille Hand Towel BacLock** ~ Graphite ~ Sea Mist NEW ~ Teal NEW ~ ability to clean effectively. Eggplant NEW IN OCTOBER - $32.99 All Norwex Microfiber • Perfect for drying your hands and keeping germs and bacteria away. • Launder dark colours separately. products carry a two-year MICROFIBE GARANTIE MICROFIBR ICROFIBR our global Mission. • Comes with a convenient hanger to attach to a towel bar. warranty. Please visit WARRAN T Y NEW www.norwex.com for E complete details. M A E R M ANS ICt’shliekenWaAiRnlRlAEeNnTvDYirorWyaMndo® fpoGAArRPyÑAoONauTSdÍrAflo~o$r.46.99 Rubber Brush ~ $15.99 IC ROFIBR • Remove animal hair from carpet/vehicle SC0088 14844 - 1116 • Convenient hanger makes it great for bathroom, kitchen or on the go. Crystal Deodorant ~ $14.99 • upholstery/furniture. • Features extra-long statically charged nubby • Remove dust, lint and hair from Mop Pads, for generations Kids Towel BacLock** ~ Royal Blue ~ Purple - $49.99 • Odourless and non-staining. No chemicals or perfumes – made of mineral salt and glycerin. chenille microfiber. Entry Mat and microfiber Dusting Mitts. • Plush, extra-high microfiber provides extra absorbency. • Use under arms and on feet to control odour. • Great for baseboards, walls and ceilings. • To clean, rinse under warm water. to come! • Perfect for the tender skin of babies and children. • Wet before each use, apply, rinse and recap. Lasts one year. †For complete product line, including sets and collections, Dry Superior Mop Pad ~ Yellow ~ Telescopic Mop Handle ~ $32.99 • Quick drying, warm and cozy. Deodorant Stick ~ $19.99 see the 2017 Fall Catalogue or ask your Consultant. Microfiber - $26.99 / $35.99 • Aluminum, adjusts to fit your height. Improving quality of life • Great for homes with asthma and allergy • Combine with large or small Mop Base and Leather Shine ~ $34.99 • Uses a gentle blend of essential oils and natural ingredients, like Aloe Vera, Tea Tree and Sage. ** Contains BacLock®, an antibacterial agent for self-cleansing purposes only, sufferers. your choice of Norwex Mop Pad or our by radically reducing chemicals • Polishing balm can be used on shoes, purses, belts, luggage, furniture, jackets and more. • Use under arms to help naturally control sweat and eliminate underarm odour. solely designed to inhibit bacterial odour, mould and mildew growth within the product. • Designed for homes with lots of kids, pets EnviroWand or Ergo-Bend. and hard-surface floors. in our homes. • Not for use on suede materials. Foot Stone ~ $15.99 We reserve the right to change colours or substitute products based on availability. • Easily picks up dust and pet hair. Tile Mop Pad ~ Light & Dark Blue ~ Package savings based on individual retail cost. Microfiber ~ Nylon - $24.99 / $32.99 Pet Mitt ~ Graphite - $25.99 • Made with 100% pumice. Have It All Package Ergo-Bend ~ $49.99 • Gives extra cleaning power on hard surfaces. NORWEX CONSULTANTS COLLECT A • Thick, plush microfiber is soft and super-absorbent. • Removes corns and calluses gently and safely. For the most up-to-date information, please check with your Norwex Consultant. • Extend your reach even further with this • Special nylon fibers minimize effort while 35% Discount! • Makes washing and drying your pets easier and less messy. • Not recommended for diabetics or people with poor circulation. flexible and convenient mop attachment. removing dirt and debris from tile floors. • Mop and dust around your home with the • Use wet or dry on textured floors. Not Join Norwex, be your own • Removes excess pet hair from your home’s surfaces, reducing indoor allergens. Hair Turban BacLock** ~ Light Blue ~ Taupe - $27.49 / Wrap It Up Set - $70.99 (1) Fluff and Tumble Dryer Balls (set of 3) Save greatest of ease. recommended on wood floors. boss and collect a 35% • Dries quickly allowing you to re-use and clean more often than with a standard bath towel. • Absorbs up to 75% of moisture from hair in 10 – 15 minutes. (1) EnviroWand over • Reach the dust bunnies beneath couches, 2Reach Out, $49! beds and other large furniture. Wet Mop Pad BacLock**~ Blue ~ discount, starting with your Make Contact... Pet Towel ~ Graphite - $45.99 • Fewer split ends and less damage to hair. (1) Cleaning Paste pg. 51 • 2017 Fall Catalogue Your Norwex Independent Sales Consultant: • Attach to your Mop Base and Telescopic Microfiber - $26.99 / $35.99 very first order! OUR CORE VALUES • Invite guests—Norwex evites and • Built-in hand pockets help to keep your pet close to you as you dry them after bath time. • Time/energy saver – less blow drying. (1) EnviroCloth Mop Handle. • Dampen mop with water and place onto Integrity The quality of being honest and morally upright invitations, Facebook events, • Ultra-absorbent microfiber is perfect for keeping pets dry and warm after washing them. • Button goes to the nape of the neck. (1) Window Cloth Velcro® on Mop Base. or phone calls. • Prevents streaking on highly polished flooring. Trust The expectation or belief that one can rely upon • Encourage your friends to bring a • Allows you to gently lift loose pet hair before it ends up on your furniture and around Makeup Removal Cloth Set BacLock** (set of 3) ~ $19.99 (1) Kitchen Cloth • Use on windows, walls, hardwood, laminate, another person’s actions or words friend—the more the merrier! your home. • Designed for daily washing of face; excellent for sensitive skin and delicate eye areas. (1) Kitchen Towel marble, tile, slate and vinyl. (1) Body Pack (set of 3) Ask your Respect Implies you hold the person in high regard What to Say: Sport Towel BacLock** (carry pouch included) ~ Graphite - $40.99 • Easily washes away mascara and dark eye makeup. (1) Ultra Power Plus (1 kg / 2.2 lbs.) Mop Base ~ Small - $26.99 / Large - Wet Mop Pad Made from 70% Consultant how KEEP IT SHORT AND SIMPLE It’s Party CoHuonstt YAOPURaSrttyars $34.99 Recycled Materials BacLock**~ Blue ~ your Norwex Party Jennifer, I’m so excited! I’ll be Time! • Highly absorbent suede microfiber. Mediterranean: Perfect for those who want to hydrate, soothe and tone their (1) Fresh Produce Wash • Aluminum, easily snaps into Telescopic Mop Microfiber - $36.99 can earn you $500 having a Norwex Party on ItWFA&e MSETAa,kFSeUY!N • Perfect for sports enthusiasts. skin. Enriched with organic ingredients such as Dead Sea Salts, Olive Fruit Extract and (1) Mattress Cleaner Handle or Ergo-Bend. • Help clean up the world as you clean your floor. or more in free _________ (date) at __________ ItWFA&e MSETAa,kFSeUY!N • Features an easy locking mechanism to hold • Innovative microfiber pad made from recycled (time). It will be fun, and together Sportzyme ~ $21.99 Citrus Oils to leave skin feeling smooth and glowing. (1) Dusting Mitt the base firm for washing walls. materials. product! we’ll get tips for fast and easy 30 Minutes of Preparation Is All It Takes! (1) SpiriSponge (pack of 2) • Velcro® strips secure Mop Pads. • Equivalent to 2.3 recycled plastic bottles clean-ups around the house • Grab chairs and ottomans from other rooms and plop some pillows on the floor. • Eliminates organic residues that cause odours. • Mediterranean Meditation Olive Oil Salt Scrub ~ $39.99 (1) Dish Cloth (set of 2) • Rubber edging protects walls and furniture. (500ml). that reduce chemical use! The • Snacks should be simple. You want your guests focused on the presentation. When they see • Use in shoes, shoulder pads, cleats, gloves, sports bags or anywhere sweat odour exists. • Mediterranean Moisture Face and Neck Gel ~ $43.99 (1) Rubber Brush NEW products are fantastic, and the how easy it is, they may want to host a party of their own! Norwex Consultant really knows • Welcome your guests, introduce your Consultant and enjoy the presentation! (1) Telescopic Handle her stuff. Plus it will be so good to • Gather orders and tally up your rewards to see how many products you’ve earned! (1) Large Mop Base see you! Can I count (1) Large Wet Mop Pad Mop Conversion Kit ~ $12.99 on you to be there? • Brackets snap onto Mop Base to hold Window (1) Large Dry Superior Mop Pad Cloth, EnviroTowel or Car Cloth for cleaning Remember, you also earn rewards windows. from online orders and those you $439.99 SC0112 16011 - 0717 collect on the go. Five outside orders gets you off to a great start earning 3Remind Them Enjoy! Thank you! Your party is on my calendar: 1 Host Guide* everything on your Wish List. Call or text guests Your Norwex Consultant will do Party Date: a day or two before your everything they can to help you, so party to tell them how much feel free to ask any questions you Party Time: you’re looking forward to may have before your party. seeing them. Remind them it will be even more fun if Join my team FREE and help share our Mission. Ask about details! 1 Opportunity they bring a friend. Your independent Norwex Consultant: Brochure* • If someone on your guest list can’t Ia ltialllesrteadrcteldo w.i.. SSuTcOcReIsEsS come, ask them what they would like that could make a big difference—simply cleaning to order or if they would be interested with microfiber and water. Today, we offer more We are committed to making a in booking a Norwex Party and than 100 eco-friendly products found in over a powerful and positive difference in earning free product. million households worldwide. the world and invite you to discover the power of Norwex for yourself. • Our 100% Satisfaction Guarantee N hwomexe osfofluertisonhsea: l y makes trying Norwex products • A simple clean everyone needs Our Global Mission risk free! • Cuts cleaning time in half Improving quality of life Norwex backs its quality commitment with a 100% Product• Anopportunitythatleavesalegacy by radically reducing chemicals Amanda DeSonia OppTHE tunity Showered with satisfaction guarantee. We will refund, replace or Now more than 20 years strong, Norwex is in our homes. Savings exchange any products that are not to your complete building a proud global legacy. By radically Senior Vice President Sales Leader, satisfaction within 60 days of purchase. reducing chemicals in our homes, we’re USA 1 Shower Gel, 200ml making the world a better, cleaner place For the most up-to-date information, for generations to come. “The opportunity was simply 1 Back Scrubber (BacLock®) please check with your Norwex Consultant. laid out, and I’ve had the SA0042 13174 - 02/16 14242_Norwex Opportunity Brochure_US_CAN.indd 1 thrill of grabbing it with Item#: cu1AUG both hands and running the (reg. $36.98) distance with it.” Sale Price $32.97 Sherri Atkinson Our Global Mission Senior Executive Sales Leader, Improving quality of life Canada by radically reducing chemicals “The Norwex opportunity has in our homes. fit so beautifully into my life and family...As a job, it has August Customer Specials allowed me to work hard, be Save on Summer’s Hottest Products successful, and to keep being the mom I want to be.” Safe Haven On-the-Go 1 Your Independent Norwex Consultant: 1 Travel Pack (BacLock®) 1 EnviroCloth™, pink (BacLock®) 2017 Fall Catalogue Join our movement to create 1 Window Cloth (BacLock®) SAFE HAVENS Item#: cu2AUG S90268 14242 - 0816 —one home at a time! (reg. $61.97) 10/5/16 10:45 AM Sale Price $53.97 Catalogue* 16294_AUG17_CS_CAN v1 Orders must be received in the Home Office from noon, CDT, August 1 through noon, CDT, September 1, 2017. Note: Products and colours in packages are predetermined and may vary based on inventory availability. CANADIAN CUSTOMER ORDER FORM Customer FORMULAIRE DE COMMANDE - CLIENT (E) CANADIEN (NE) Order Forms* Order Date/Date de commande Delivery Date/Date de livraison Host/Hôte (esse) Norwex Consultant/Conseiller (ère) Consultant Signature/Signature - Conseiller (ère) Phone/Téléphone Address/Adresse Customer name/Nom - Client (e) _______________________________________________________________________________________ Phone/Téléphone____________________________________________ Place Signed/Lieu de signature_______________________________ Address/Adresse______________________________________________________________________________________________________ City/ Ville ___________________________________________________ Prov. _________ Postal Code/Code postal ______________________ Email/Courriel____________________________________________________________________________  Direct Ship/Expédition directe Item No/No d’article Qty/Qté Description/Colour/Couleur Price/Prix Amount/Montant Norwex® Microfiber 1 Microfiber Customer Signature/Signature - Client (e) Total Cleans Everything Brochure* Shipping & Handling/Livraison et manutention without chemicals or paper towel waste Norwex Canada Inc. backs its quality commitment with a 100% (see reverse for rates/voir la tarification au verso) satisfaction guarantee. We will refund, replace or exchange any Subtotal/Total partiel fNroomrwaexsuMrfiacrcoefwbheernhafosltlohwe ianbgiltithyetporroepmeor vcaeruepatnod9u9s%e ionfsbtraucctteiorinas. products that are not to your complete satisfaction within 60 GST/TPS #RT T0001-870861358 days of purchase- simply notify your Consultant. PST (HST)/ TVP (TVH) Norwex appuie son engagement de qualité par une garantie TOTAL d’entière satisfaction. Nous rembourserons, remplacerons ou échangerons toute marchandise qui ne vous satisfait pas entièrement dans un délai de 60 jours suivant l’achat - avisez simplement votre conseiller (ère).  I consent to receive monthly e-newsletters and other  I would like to have a  I would like to learn how to Norwex communication electronically presentation in my home. become a Sales Consultant!  J’accepte de recevoir les bulletins mensuels et autres  J’aimerais accueillir une  J’aimerais savoir comment devenir communications électroniques de Norwex. présentation chez moi. un (e) conseiller (ère) aux ventes! METHOD OF PAYMENT/MÉTHODE DE PAIEMENT : Visa_____ MasterCard _____ Cash/Comptant _____ Cheque/Chèque _____ Card Number/No de carte de crédit Expiration Date/Date d’expiration Cardholder Signature/ Month/Mois Signature -Titulaire de la carte____________________________________________ Year/Année Retain for warranty purposes/À conserver aux fins de garantie Date Signed/Date de signature ____________________________ Buyer’s right to cancel on reverse/Droit de résiliation de l’acheteur au verso Norwex Canada Inc. • Box 714 • 871 Whitmore Ave. E. • Dauphin, Manitoba • Canada • R7N 3B3 • Toll free: 1-877-766-7939 • Fax: 1-877-622-3620 Norwex Canada Inc. • C.P. 714 • 871 avenue Whitmore Est • Dauphin (Manitoba) • Canada • R7N 3B3 • Sans frais : 1-877-766-7939 • Télécopieur : 1-877-622-3620 S90001 13142 - 0216 Ask your Host Host Coaching Connecting with your Host prior to her party ensures a fun, how she prefers to be easy party that your Host and her guests will rave about!contacted. If she doesn’thave time for a phonecall, ask if texting, email FOLLOW THE THREE-CONTACT APPROACH TO ENSURE YOUR HOST IS READY TO PARTY! or even Facebookmessaging worksbetter for her. 1st Contact 2nd Contact 3rd Contact Review the Host Planning Packet. Continue to build her enthusiasm. Confirm details and guest count. Build excitement by sharing how Address any concerns your Host Remind your Host to keep it fun and much fun the party will be. might have. simple! Ask your Host what's on her Remind your Host that guests can Ask if anyone has expressed interest in Wish List. bring a friend! hosting their own party. Share ideas for inviting guests. Ask if any outside orders have been received from anyone who can't attend. Send your Host the Host Coaching video to put her at ease and help her prepare. WATCH THE VIDEO: Watch the Norwex Party Behind the Scenes video for more tips on successful Host Coaching on the Consultant Office > Welcome New Consultants.20

After the PartyAfter the party ends it’s important to stay connected with your Host and her guests! The Norwex difference is the service and information you provide as a Consultant!Customer Care Follow up is as easy as 2 + 2 + 22 Days After the Party Set up follow-up • Thank guests for attending. reminders for yourself using • G ive Customers a date when they should expect Office Suite! their products to be delivered. WATCH THE VIDEO:2 Weeks After the Party Watch the 2+2+2 Follow-Up video • A sk your Customers how they like their Norwex On the Consultant products. Do they have any additional questions Office > Welcome about how to use them? New Consultants. • A sk if they are ready to try new products.2 Months After the Party • T hank them again for their purchase and ask if they need to reorder. Share the Customer Specials for the month. • Offer opportunities for hosting a party and share the Host Specials for the month. If their schedule is too busy, ask if they would be interested in hosting a Facebook party from home! • Invite them to consider the Norwex Opportunity. 21

5STEP NORWEX Communications Norwex sends out a number of communications to help See the monthly you stay informed on important updates, specials and Incentives incentives and everything else you need to know to run a successful business. Quadrant on the Consultant Office for an easy way to organize your month. STAY impressions IMPRESSIONS INFORMED AUGUST 2017 • CANADA The Impressions newsletter is sent to your SOCIAL MEDIA PfCMRorSOoroaOoNdMkmuOeeIcNwNtGs! email on the 15th of each month. You’ll find training, recognition, product information, Follow us on social media to stay business updates, the next month’s specials up to date on all things Norwex! and more! • Visit our Pinterest board to see CONSULTANT INCENTIVES before-and-after cleaning images EMAIL that will motivate you to tackle your cleaning challenges and Check your email on the first of each month make cleaning fun! to see all of the specials and incentives for the month ahead. • Make sure to \"Like\" us on Facebook to benefit from our NORWEX NEWS product information posts, cleaning hacks, and tips on how to use and Norwex New covers any important updates care for your Norwex products! and announcements and is sent to your inbox every other Thursday. • New product videos are uploaded on YouTube every month. Make Office Suite sure to subscribe to our YouTube channel to be the first one to see Office Suite allows you to manage your them! business and stay connected with your Customers all in one easy tool. • F or your daily dose of motivation, whether it be a delicious-looking Subscriber benefits include: recipe, DIY, beauty products, cleaning tips or just an uplifting • Y our own personal Norwex-branded website quote to make you want to go (www.yourname.norwex.biz) to share with outside and do something, follow your Customers. us on Instagram! • A ccess to the Customer electronic • M ake sure to follow us on Twitter newsletter–an easy way to stay in touch with and join our Twitter Chat every your Customers. month to discuss all things Norwex and share any questions, concerns • S ales reports and other valuable business or feedback. data from your sales history to help boost your business! • Customer follow-up and reminders. • Exclusive access to the Norwex Connect Download the Mobile App. Norwex Connect mobile app for Manage your preferences on the ideas, training, Consultant Office > My Business > videos and22 Office Suite Preferences. more!

IMPORTANT Information CONSU LTANT CARE CEN TER The Norwex Consultant Care Center offers support for order processing, returns, exchange requests and technical support. Contact them Monday through Friday, 8:00 a.m. to 7:00 p.m., CT, at 1-877-766-7939. Policies & Procedures Consultant OfficeRULE OF THUMB The Consultant Office is home to a wealth of information for helping you manage your business.As you grow your business, it is important that youbecome familiar with policies and procedures that • Visit New Consultant Welcome page under theapply to you and your future team. To make that easy, Training tab to get started.all of the information you need is on yourConsultant Office > Resources > Policies & Procedures. • Refer to your Dashboard for important updates, reminders and flyers to stay informed about the1. Review the Media Policy prior to setting up a latest happenings. Facebook Fanpage or advertising on any social media platform. • F amiliarize yourself with all of the tools available under the My Business, My Orders and My2. Review the Policies and Procedures Manual and Team tabs. Return and Exchange Policy. • Visit the Training tab for more training on a variety3. For any additional questions, consult the Policies of topics, including Training Videos, Having a and Procedures Manual or contact the Consultant Successful Party, Webinars and other resources that Care Center. will make running your business simple and fun! SUCCESS TIP: • Ask NoRA! Norwex Right Answers (NoRA) is your go-to resource for all things Norwex. Find the Norwex encourages you to promote answers to all of your product, training and resource your business through compliant questions by visiting the \"Ask NoRA\" tab on the right- use of social media and advertising hand side of your Consultant Office dashboard. as well as by building excellent Customer relations. Please contact the Consultant Care Center or email CNDcompliance@ norwex.com with questions. 23

Future!THE PROMISE OF A BRIGHTER Your Leaders, your team and everyone at the Norwex Home Office are here to support you and ensure your success. Never hesitate to ask for help, ideas or information whenever you need it! Consultant Care Center, Canada The Norwex Consultant Care Center offers support for order processing, returns, exchange requests and technical support. Contact them Monday through Friday, 8:00 a.m. to 7:00 p.m., CT, at 1-877-766-7939. Email: [email protected] Mailing: Norwex Canada Inc. P.O. Box 714, Dauphin, Manitoba R7N 3B3 “You can do anything as long as you have the passion, the drive, the focus and the support.” — Sabrina BryanSC0101 16515 - 0817 Improving quality of life by radically reducing chemicals in our homes.