RAHAEL, PMP, CSM, CSCP, SPC Mobile: XXX-XX-XXXXX email: [email protected] Post Graduate in Data Science & Analytics seeking opportunities in the same field aligned with rich experience of over two decades in Business Intelligence spearheading large, challenging, technology-driven global programs. PROGRAM MANAGER Results-driven and progressive senior professional bringing a wealth of expertise to improving performance efficiency while achieving peak customer satisfaction working with internal and external stakeholders. Architect driving strategy, technology and processes with multimillion dollar ROI. Visionary evaluating new business opportunities/vistas proposing sustainable ‘Win-Win’ IT solutions. Reputation for transforming adverse situations with consistency. Recipient of multiple awards. Mentor for multicultural teams setting a personal example to achieve goals. ABC - OUTSTANDING HIGHLIGHTS – SEVERAL FIRSTS • Leader for ideating & implementing Data Micro strategies in Supply Chain Block chain for the first time, the first Proof of Concept (POC) AI solution for reduction in spare parts/raw material inventory, first Robotic Process Automation (RPA) implemented in production across global Supply Chain. • Recommended 3D printing of factory parts, and novel ideas for entertainment sports business. • Grew the career ladder in quick succession; programs led reflected remarkable transformation and technical robustness exceeding management’s expectations with ‘nil’ issues observed across business units. • Specialist in Business Process Transformation with a deep insight of the bigger picture. KEY BUSINESS INTELLIGENCE (BI) PROGRAMS - ABC Program Manager (2018-Present) imparting the strategy and tactical direction for Global Sourcing operations supporting over 100 systems (Cloud-based, Enterprise, BI/Analytics, Custom built) guiding over 10 teams (involving 130 employees) across India, Costa Rica and USA in the development and implementation of new technology solutions while managing the maintenance and support, including upgrades. Promoted as Program Manager in 2021. • Surpassed customer satisfaction scores by over 90%. Positioned Supply Chain IT #1 globally. Global MRP Re-Architecture Program Manager (2016-2017). This was a multidimensional model with a system landscape that was large and complex – the MRP is a tier-1 application, a critical system supporting 20 factories globally and over 100 warehouses with more than 20,000 users; and thousands of critical transactions on a daily basis ($US2B annual transactions). The program upgraded the Hardware & Software infrastructure meeting Tier 1 standards: HA/DR, secure environment compliance, lower Total Cost of Ownership (TCO), faster TTM, improved code quality, scalability & flexibility, almost real-time BI, UI modernization. Led three different teams in India and Malaysia. • Defined the approach from Proof of Concept (POC) maturing the solution through full development and successful implementation of the new architecture, that met Key Process Indicators (KPI), with zero impact to global ABC factories. Oriented teams unfamiliar with new architecture. Engaged with senior stakeholders. Adopted Agile methodologies. BPMS Shopping Cart to Purchase Order Project Manager (2011-2013). The largeness of this project entailed approx. 120K shopping carts annually, purchaser orders issued from around 60 countries, with Purchase Administrators processing orders in Israel, USA, Costa Rica and Malaysia. Using an advanced workflow platform (BPM & Lean Concepts, Service-Oriented Architecture (SOA), in process AI+BI, clear KPIs and user friendly UIs) enhanced the process using Agile techniques, and the last APIs + UX approaches. Realized 2x process velocity and increased productivity 100% exceeding customer expectations. Productivity went up from 17 to 40 POs/day/worker, reduced throughput time from 4 to ¾ days, ergonomics & safety from 85-16 mouse clicks, POs rework decreased by 30% with queue clean up during every shift with great user experience.
RAHAEL Page 2 of 2 SAP Direct Materials & Planning Replatform, Data & Reporting Design Lead (2009-2010). Downstream data and flow containers were remodeled E2E and delivered to Production. Broad scope covered-+400 reports, 180 LI tables across multiple domains. Conducted impact analysis, redesigned as previous data model had different taxonomy, data structure & meaning, some data attributes were new and others disappeared as part of the new functionality & business processes. Remodeled data models, data extractions and reports to enable the new processes. Carried-out iterative development, change management and landscape simplification to achieve scalability/flexibility, lower TCO and meet BI standards while augmenting KPIs. Promoted as Project Manager in 2011. Engagements during 2013-2015 As Project Manager, developed a Legal Contract Integration using BPM platform and customization with relevant BI capabilities. Enforced processes encompassing supplier legal signature to ERP consumable contract that mitigated human errors and helped accomplish multimillion dollar ROI through contract compliance. As Program Manager, constructed a back office supplier management using BPM platform, custom development and relevant BI capabilities. Conceptulaized new processes at regular intervals allowing for payment by differentiation of value, scope & performance, real-time visibility, managing escalations, while offering multi supplier management. TECHNOLOGY SKILLSET Python for Machine Learning, Enterprise, Cloud, Analytics, Supervised and Unsupervised Learning, Assembly Techniques, Model Tunning, SQL & Tableau and Custom. Strong Statistics background. SAP ERP implementation – ECC, MM, SCM, SRM, Ariba & SAP BI ACADEMIC BACKGROUND Post Graduate Diploma, Data Science & Business Analytics, The University of Texas at Austin. MA in Economics and MBA (Major Information Systems), Hebrew University of Jerusalem. BA in Economics & Political Science, Hebrew University of Jerusalem. Professional Certifications – PMP (Project Management Professional), CSM (Certified Agile Scrum Master), CSCP (Certified Supply Chain Professional), SPC (SAFe Program Consultant). Other Certifications available upon request.
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