Sampoorna Raksha Supreme_V17

Accidental Total and Permanent Disability Benefit UIN: 110B033V02 *Lumpsum payout to nominee in case of permanent disability due to accident. *Double benefit amount payable in specified circumstances. e.g.., Permanent disability occurs due to accident in a public transport; the insured gets 2X the Rider Sum Assured. Minimum Sum Assured is `1,00,000 and Maximum Sum Assured is `2 Crore (subject to Base Plan Sum Assured and underwriting guidelines). Coverage till age 85 years. Coverage till age 85 years. Tax Benefit under Sec 80D and 10 (10D) and as per the present Income Tax Laws as amended from time to time. *Conditions Apply For internal circulation only and not to be used for solicitation purpose. 51

CritiCare Plus Benefit UIN: 110B033V02 The rider covers 40 major Critical Illness conditions including Cardiac and Cancer. *Lumpsum payout on diagnosis for any of the covered conditions as listed and described in the brochure. Coverage till age 75 years. Minimum Sum Assured is `2,00,000 and Maximum Sum Assured is `1 Crore (subject to Base Plan Sum Assured and underwriting guidelines). Co3ve0rdaagyestsilul arvgieva8l5pyoesat rdsi.agnosis. Tax Benefit under Sec 80D and 10 (10D) and as per the present Income Tax Laws as amended from time to time. *Conditions Apply For internal circulation only and not to be used for solicitation purpose. 52

HospiCare Benefit: UIN: 110B031V02 For internal circulation only and not to be used for solicitation purpose. 53 Covers hospitalization expenses for all causes (except exclusions as mentioned in the brochure). *Fixed payout of 0.5% of Insured Amount¹ per day of Hospitalization as daily hospitalization cash benefit. *Additional 0.5% of Insured amount¹ for each day in ICU stay. *Recuperation Benefit: 1.5% of Insured Amount¹ paid on continuous 7 days of Hospitalization. CoCveorvaegreagtiell taiglleag8e5 7y5eayresa.rs. Minimum Sum Assured is `1,00,000 and Maximum Sum Assured is `40 Lakhs (subject to Base Plan Sum Assured and underwriting guidelines). Waiting period of 90 days (2yrs for specific conditions). Tax Benefit under Sec 80D and 10 (10D) and as per the present Income Tax Laws as amended from time to time. *Conditions Apply

Sample Illustration Enhanced Cover with 30% Premium Benefit PPT/PT Cover amount Age 30 Age 40 SRS (Life Option) 10 Pay | till age 75 1 Crore 26,900 45,100 ADB 10 Lakhs ATPD 10 Lakhs 32% 30% 10 Lakhs Hospi cash 5 Lakhs CPB Life Cover Accidental Death Cover Accidental Disability Cover Hospitalization Cover ICU Cover Critical Illness Cover For internal circulation only and not to be used for solicitation purpose. 54

Tata AIA Enablers & Value add-ons For internal circulation only and not to be used for solicitation purpose.

Tata AIA Enablers & Value add-ons Tele MER & Video MER For 1 crore and above Sum Assured options for Medicals Differentiated Service for NRIs Exclusive Business Insurance Desk 100% Digital Process For internal circulation only and not to be used for solicitation purpose. 56

Conditions Personal Medical Case Management support in reassessment of the managed medical case, planning, implementation and on-going supervision to ensure best quality care. by medix Cancer Cardiac Disease Which include the following disease groups: a. Ischemic heart disease. b. Valvular diseases (aortic stenosis, aortic insufficiency, mitral stenosis, mitral insufficiency, mitral valve prolapse.) c. Heart failure (congestive heart failure, Diastolic heart failure, right heart failure) d. Arrhythmia (Atrial fibrillation, atrial flutter, ventricular tachycardia, etc) e. Congenital anomalies (vsd, pfo*). f. Hyperyrophic Cardiomyopathy. g. Right ventricular dysplasia. h. Heart malignancy (Myxoma, etc). For internal circulation only and not to be used for solicitation purpose. 57

Sales Pitches For internal circulation only and not to be used for solicitation purpose.

Who can Buy… Age < 29 Age 30 to 45 Age > 45 Young & single Newly married/ Young parents Middle aged/ with teen-age kids New job, Student loan, Increased responsibilities, Peak of responsibilities, high Less disposable income increased health awareness, health awareness, high ability increased ability to spend to spend • Level cover/ increasing cover • Level cover/ increasing cover • Level cover • Add-on protection • Add-on protection • Add-on protection • accidental death cover, • Hospicare • Hospicare • disability cover, • Critical Illness • Critical Illness • Hospicare • Accidental death cover, • Accidental death cover, • disability cover • disability cover • Life Income option Pure term/ ROP and PPT options based on preference/ premium affordability For internal circulation only and not to be used for solicitation purpose. 59

Profile - Name: Ajay Malhotra |Age: 32, Martial Status: Married Ajay has been recently married He has moved to a MFreaqrruieednt|OInctceurnpaattiioonn:aIlTTPrarvoefelesrsio̧ nal. new house bought with the help of a̧ Home Loan He realizes that the world is reeling from unpredictable He realizes he now has ‘Health Crisis’ making him vulnerable and at risk. Dependent | Liability | Increased Expenses Ajay has set a new GOAL Best education for his kids Ajay has a new member in his family Best standard of living He has bought a Car on Loan ̧ ̧ He realizes now he has He realizes now he has 3 Dependents | Liability Increased |Education 2 Dependents | Liability Increased – Home & Car | Expense | Expenses : 1 Lac p.m. Expenses Increased Ajay’s lifestyle makes him vulnerable to Ajay is @ age 90 with his Grand Child uAnjakynwoowrrniefsatthaal tillanTeesrsmainnayltiimllneesasn, yi̧f day He realizes that his Legacy Planņ ing will occurred, certainly help his Grandchild may put his family in great distress For internal circulation only and not to be used for solicitation purpose. 60

̧ ̧ Infcurteuarseemini̧ lecostvoenreat He has now events with Life ensureḑ that the Ajay can choose Ajay has various burden of debts & his life cover till flexible premium Stage Option would loans does not payment option from help Ajay ensure the become a burden Age 85 or for Single, Regular to standard of living for for his family & Whole life 5/10/12 years or their happiness. his loved ones to age 60. without compromise. For internal circulation only and not to be used for solicitation purpose. 61

Terminal illness: With Wḩ ole Life Ajay can av̧ ail Inbuilt Option Ajay has Payout Accelerator Benefit, which would pay successfully created a Legacy him 50% advance of Basic for his Grandchild Sum Assured on diagnosis For internal circulation only and not to be used for solicitation purpose. 62 proved and the rest amount on death.

Training Deck “Financial security for a lifetime” Gift your family a Guaranteed Financial Freedom and assured peace of mind for yourself! For internal circulation only and not to be used foFrosroilnicteitrantiaolncpirucruplaotsieo.n on6ly3

Training Deck How does it Work? Plan Option 1 : Sum Assured Age 45 Years | M Sum Assured `5,00,00,000 on Death payable on Death PT’ Whole Life Annual Premium `11,47,500 PPT’ 5 Years Anņ ual Death in Nluommpinsueme wdiellartehcbeeivneefitN`o5m,0in0e,e0w0,i0ll0re0ceive 100 Premium Year 6 55 lump sum death benefit `11,47,500* 50 51 Age 45 Year 1 56 Life cover of 5 Crore from day 1 ‘PT – Policy Term, PPT – Premium Payment Term, BSA- Basic Sum Assured, AP – Annual Premium, M-Male and F-Female | * The premium shown in the example and the illustration above are for healthy individuals and standard lives exclusive of applicable taxes, cesses & levies. Kindly refer the sales illustration for the exact premium. Rider charges are not taken into account in this illustration. For internal circulation only and not to be used foFrosroilnicteitrantiaolncpirucruplaotsieo.n on6ly4

Training Deck “Leave a legacy” Guaranteed and Ideal gift for your grandchild to pursue their ambition For internal circulation only and not to be used foFrosroilnicteitrantiaolncpirucruplaotsieo.n on6ly5

Training Deck How does it Work? Plan Option 1 : Sum Assured Age 50 Years | M Sum Assured `5,00,00,000 on Death payable on Death PT’ Whole Life Annual Premium ` 860,500 PPT’ Limited Pay 10 Years Aņnual Death in Nominee will receive 100 Premium Year 6 50 lump sum death benefit `5,00,00,000 `860,500* 55 Nominee will receive Age 50 59 lump sum death benefit Year 1 6 10 Life cover of 5 Crore from day 1 ‘PT – Policy Term, PPT – Premium Payment Term, BSA- Basic Sum Assured, AP – Annual Premium, M-Male and F-Female | * The premium shown in the example and the illustration above are for healthy individuals and standard lives exclusive of applicable taxes, cesses & levies. Kindly refer the sales illustration for the exact premium. Rider charges are not taken into account in this illustration. For internal circulation only and not to be used foFrosroilnicteitrantiaolncpirucruplaotsieo.n on6ly6

Elevator Pitch Single Married with no kids Married and have kids ▪ Your parents may depend on you ▪ Your spouse may have no one else but ▪ Being a parent, you take care of for financial support, especially you, to look for financial support. Thus, your kids’ education and marriage after their retirement. You need it becomes crucial that you create a expenses, besides supporting your term insurance to support their backup plan to secure his/her future in spouse's expenses. A term plan regular expenses in your absence. your absence. will support your family in maintaining their current lifestyle, even in your absence. Dealing with Debts YOU MAY NOT BE QUALIFIED FOR IT LATER ▪ You don't want your family to deal with financial liabilities during a ▪ Life insurance policies run on uncertainties. crisis. Any outstanding debt-a home You may be healthy now and paying a loan, auto loan, personal loan, or a premium for life insurance may seem to be loan on credit cards-will be taken an added financial burden, but if you care of if you happen to buy a Term suddenly fall ill, you may not be allowed to insurance policy. buy a life insurance policy. Therefore, it is imperative to buy one early on in your life because it remains in force if your health deteriorates later on. For internal circulation only and not to be used for solicitation purpose. 67

Elevator Pitch to Approach Business Owners MWPA Asset Equalization Legacy Planning ▪ Sir, with a single stroke of pen, you ▪ Sir, with a relatively insignificant ▪ A small step today can create a can create an asset for your family amount you can create an enormous legacy that your generations will that cannot be affected by your asset that can help your children cherish. business liabilities. flourish in the paths chosen by them. ▪ A strong and prudent financial ▪ Neither the creditors nor the court ▪ This can help you in equal foundation, that the generations can take that away. What’s amazing distribution of your assets, keeping will leverage to get the edge above is that this can be achieved without the assets and the bond between others. additional documentation. your children intact. HUF Keyman Insurance Employer Employee Partnership Insurance Insurance Sir, would you like to Have you taken steps in Have you planned for take double benefit of mitigating financial risks Would you like to take fulfilling liability towards section 80(C)? We can associated with your unique steps to retain the your partner is something help you do so… business? top talent of the company were to happen to you? in a tax efficient manner? For internal circulation only and not to be used for solicitation purpose. 68

Death Benefit Regular and Limited Pay Single Pay Sum Assured on death is highest of the following Sum Assured on death is highest of the following • Death Benefit Multiple¹ X Annualized Premium²̧ • 125% of the Single Premium. • 105% of the Total Premiums Paidⁿ up to the date of death.̧ • 105% of the Total Premiums Paid up to the date of death. • An absolute amount^ assured to be paid on death. • An absolute amount^ assured to be paid on death. ¹DB multiple is 7 in case of Life Option and 11 in case of Life Plus option. ¹DB multiple is 7 in case of Life Option and 11 in case of Life Plus option. ²Annualized Premium is premium paid in a year, excluding taxes, rider ²Annualized Premium is premium paid in a year, excluding taxes, rider premiums, underwriting extra premiums and loading for modal premiums. premiums, underwriting extra premiums and loading for modal premiums. ⁿTotal Premiums Paid means total of all the premiums paid, excluding any ⁿTotal Premiums Paid means total of all the premiums paid, excluding any extra premium, any rider premium and taxes. extra premium, any rider premium and taxes. ^The absolute amount assured to be paid on death is the Effective ^The absolute amount assured to be paid on death is the Effective Sum Assured applicable (as defined earlier) as on the date of death. Sum Assured applicable (as defined earlier) as on the date of death. • For Death benefit, the policy must be in force. • For Death benefit, the polic• y mOnudsetatbheofitnhefionsrucreed., the nominee gets the death benefit. • On death of the insured, the nominee gets the death benefit. For internal circulation only and not to be used for solicitation purpose. 69

Free Look Other Features Policy Loan and Grace and Period Revival Backdating Paid Up Surrender Suicide Value Benefit Exclusion Termination Nomination Tax Benefits and Assignment For internal circulation only and not to be used for solicitation purpose. 70

Free Look Other Features Policy Loan and Grace and Period Revival Backdating Paid Up Surrender Value Benefit Suicide Termination Nomination Exclusion and Assignment Tax Benefits For internal circulation only and not to be used for solicitation purpose. 71

Freelook & Grace Period Free Look Period Free Look Period The policyholder has a free look period of 15 days from the date of receipt of the policy document and period of 30 days in case of Policy obtained through electronic or distance mode, to review the terms and conditions of the Policy. If the policyholder disagrees to any those terms or conditions, he/she has the option to return the Policy for cancellation, stating the reasons for objection and be entitled to a refund of the premiums paid without interest after deduction of proportionate risk premium, stamp duty and medical examination cost along with applicable taxes and cesses or levies, if any. Grace Period If you are unable to pay your Premium on time, starting from the premium due date, a Grace Period of 15 days for monthly mode and 30 days for all other modes will be offered. During this period, your Policy is considered to be in-force with the risk cover as per the terms & conditions of the Policy. If the full premium for the first 2 Policy years remains unpaid at the end of their grace period, the policies shall lapse from the due date of the first unpaid premium and have no further value except as may be provided under the Non-Forfeiture Provisions. If any death claim occurs during the Grace Period, any due premiums (without interest) of the Policy for the Policy year, in which the event has occurred, will be deducted from the death claim payout. For internal circulation only and not to be used for solicitation purpose. 72

Free Look Other Features Policy Loan and Grace and Period Revival Backdating Paid Up Surrender Suicide Value Benefit Exclusion Termination Nomination Tax Benefits and Assignment For internal circulation only and not to be used for solicitation purpose. 73

Free Look Period Revival of Policy If a premium is in default beyond the Grace Period and subject to the Policy not having been sundered, it may be revived, within five years after the due date of first unpaid premium and before the date of maturity, subject to: i. Policyholder’s written application for revival; ii. Production of Insured’s current health certificate and other evidence of insurability, satisfactory to the Company; and iii. Payment of all overdue premiums with interest. Upon revival, the benefits of the Policy shall be restored with effect from the date of becoming lapsed/paid up. The applicable interest rate for revival is determined using the SBI domestic term deposit rate for 1 year to less than 2 years, plus 2%. The rate of interest on revival with effect from 1st October 2020 is 6.90% simple p.a. (i.e., SBI interest rate of 4.90% + 2%) plus applicable taxes. The interest rate applicable is reviewed every 6 months and gets updated as per the given formula. Any alteration in the formula will be subject to prior approval of IRDAI. For internal circulation only and not to be used for solicitation purpose. 74

Free Look Other Features Policy Loan and Grace and Period Revival Backdating Surrender Suicide Paid Up Benefit Exclusion Value Nomination Tax Benefits and Termination Assignment For internal circulation only and not to be used for solicitation purpose. 75

Policy Loan & Backdating Policy Loan No Policy Loan is available in this plan. Backdating No, backdating is allowed in this plan. For internal circulation only and not to be used for solicitation purpose. 76

Free Look Other Features Policy Loan and Grace and Period Revival Backdating Paid Up Surrender Value Benefit Suicide Termination Nomination Exclusion and Assignment Tax Benefits For internal circulation only and not to be used for solicitation purpose. 77

Free Look Period Paid Up Value Life Coverage Premium Paying Before 2 years premium After 2 years premium Size of benefits/Policy money Options paid paid Regular Pay Cover cease to exist Cover cease to exist No amount is payable Life Limited Pay Cover cease to exist Lapse Value is paid out on the earlier of the following Option events after which the policy terminates: • Policyholder surrenders voluntarily Cover cease to exist • Death of the Life Assured • Expiry of Revival Period • Maturity Life Plus Regular or Cover cease to exist Cover continues • Death Benefit as defined is payable on death Option Limited Pay with Reduced • Payor Accelerator Benefit is payable on confirmed Paid-up Sum diagnosis of Terminal Illness Assured • Surrender Value as defined below is payable • Maturity Value is payable at maturity • Reduced Paid-Up Sum Assured is defined as the sum of Reduced Paid-Up Factor X Sum Assured, determined separately for the Base SA and for each tranche of Additional Sum Assured. • Reduced Paid-Up Factor in respect of each tranche = (total period for which premiums have already been paid / the maximum period for which premiums were originally payable). For internal circulation only and not to be used for solicitation purpose. 78

Free Look Other Features Policy Loan and Grace and Period Revival Backdating Surrender Suicide Paid Up Benefit Exclusion Value Nomination Tax Benefits and Termination Assignment For internal circulation only and not to be used for solicitation purpose. 79

Surrender Benefit Under Life Option, Lapse Value payable on surrender is as follows: • Regular Pay: Lapse Value will be zero. • Limited Pay: Lapse Value will be equal to Lapse Value Factor (LVF) * Total Premiums paid (excluding loading for modal premiums), provided at least 2 years of premiums have been paid. At other points, Lapse Value payable on surrender will be zero. For a fully paid-up policy, a positive Lapse Value is payable on surrender any time after the payment of last due premium. • Single Pay: Lapse Value will be equal to Lapse Value Factor (LVF) * Single Premium paid, A positive Lapse Value is payable on surrender any time after the premium is paid. Under Life Plus Option, a policy shall acquire a Surrender Value: • Payment of at least two years’ premium in full for non-single pay policies. For Single Pay policies, the policy shall acquire a Surrender Value immediately after it is issued. The surrender value shall be equal to the higher of the Guaranteed Surrender Value (GSV) and the Special Surrender Value (SSV). For internal circulation only and not to be used for solicitation purpose.

Free Look Other Features Policy Loan and Grace and Period Revival Backdating Paid Up Surrender Value Benefit Suicide Termination Nomination Exclusion and Assignment Tax Benefits For internal circulation only and not to be used for solicitation purpose. 81

Suicide Exclusion Suicide Exclusion In case of death due to suicide within 12 months: ✓ From the date of commencement of risk under the Policy or from the date of revival of the Policy, as applicable, the nominee or beneficiary of the policyholder shall be entitled to at least 80% of the Total Premiums Paid till the date of death or the surrender value available as on the date of death whichever is higher, provided the policy is in force; or ✓ From the date of exercising the Life Stage Option, the nominee or beneficiary of the policyholder shall be entitled to 80% of the premiums paid (excluding any extra premium, any rider premium and taxes) for the increased tranche(s). The original death benefit (based on the sum assured chosen at the time of purchase) and any increased death benefit purchased by exercising the Life Stage Option subsequently but prior to 12 months from the date of death (due to suicide) will remain payable in full. For internal circulation only and not to be used for solicitation purpose.

Free Look Other Features Policy Loan and Grace and Period Revival Backdating Paid Up Surrender Value Benefit Suicide Termination Nomination Exclusion and Assignment Tax Benefits For internal circulation only and not to be used for solicitation purpose. 83

Termination All coverage under this Policy shall automatically terminate on the occurrence of the earliest of the following: ̧̧ ̧ ̧ End of Policy Date of Death of Date of Policy If the Policy is not Coverage Term. Life Insured. Surrender. revived within Revival Period. For internal circulation only and not to be used for solicitation purpose. 84

Free Look Other Features Policy Loan and Grace and Period Revival Backdating Paid Up Surrender Value Benefit Suicide Termination Nomination Exclusion and Assignment Tax Benefits For internal circulation only and not to be used for solicitation purpose. 85

Nomination & Assignment Nomination Nomination is allowed as per provisions of Section 39 of the Insurance Act 1938 as amended from time to time. You may nominate a person as the Nominee and where the nominee is a minor, you are required to appoint an Appointee by giving a written notice in prescribed format to the Company. Such nomination is valid only if recorded by the Company and endorsed on this Policy. Assignment Assignment is allowed as per provisions of Section 38 of the Insurance Act 1938 as amended from time to time. You may assign the Policy by giving a written notice in prescribed format to the company, before the maturity of the Policy. For internal circulation only and not to be used for solicitation purpose. 86

Free Look Other Features Policy Loan and Grace and Period Revival Backdating Paid Up Surrender Value Benefit Suicide Termination Nomination Exclusion and Assignment Tax Benefits For internal circulation only and not to be used for solicitation purpose. 87

Tax Benefits Income Tax benefits may be available as per the prevailing Income Tax Laws, subject to fulfillment of conditions stipulated therein. Tata AIA Life Insurance Company Ltd. does not assume responsibility on tax implication mentioned anywhere in this document. Please consult your own tax consultant to know the tax benefits available to you. For iFnoter rinnatel rcniraclucliartciuolnatoionnlyoannldy annodt tnoobt etoubseedufsoerdsfoolricsitoalitcioitnatpiounrppousrep.ose.88

Objection Handling For internal circulation only and not to be used for solicitation purpose.

Objection Handling I don’t need more! Cannot Pay / Money Issue ▪ Mr. Customer, life, situations and ▪ I completely understand the way you feel sir. Most of my customers felt that responsibilities change, What was they have other financial commitments and are short of funds to plan for adequate earlier may not be the insurance. However, once we discussed, they found out that insurance is a same now. When was the last time very important requirement and that they have to immediately so that due you had someone look at your to unfortunate events like death their families never fall short of funds. existing coverage and compare it to what’s available now, based on ▪ Moreover, the premiums for the plans I am talking about are very low and where you are in your life today? fit every budget. I already have a term plan I am not interested ▪ Does it cover you till age 100 years? ▪ Many of clients say this but when they go ▪ Does I offer Return of Premium Option? through the protection review, they found ▪ Does give allow you to increase the sum assured it to be extremely useful. during the policy term without additional ▪ As I said, it only takes 20-30 minutes to medicals? explain it to you; then you can judge for ▪ Does it provide you with additional benefit in yourself if this will be of benefit or not. case of term illness? ▪ What is the premium amount and the insurance For internal circulation only and not to be used for solicitation purpose. 90 cover?

Underwriting For internal circulation only and not to be used for solicitation purpose. 91

These rules are applicable to Term Products including ILP and SSR and are mandatory. 1. Vaccination is not mandatory for any kind of InsuranceCcoovvide-r19 Vaccine Specifications across any age group. 2. Waiting period post vaccination will be applicable as follows- a. After first Dose- 7 days b. After Second dose- 15 days Video MER GRID For internal circulation only and not to be used for solicitation purpose. 92

Basic Eligibility Criteria Entry Age Minimum 18 years Education Minimum HSC (Higher Secondary Criteria Maximum 65 years Qualification Certification or equivalent) Exception Handling i.e. minimum 10+2 Scenarios regular course SSC (10th) pass only All Life to be Only Standard Age Age Resident Salaried* and Min Annual Insured Proof Proof Indian Professional INR 5 Lac Verified Income All NRI / PIO / OCI Only PASSPORT as NRI / PIO / Salaried, Min Life to be Insured Standard Age Proof. OCI Professional, INR 10 Lac No other age proof Business owner or will be accepted. Self-employed *Salary from own business or closely held family business will not be considered. For internal circulation only and not to be used for solicitation purpose. 93

Basic Eligibility Criteria Kindly Note: Based on Reinsurer Dynamic Risk Score Model there may be additional requirements triggered basis underwriter`s discretion. Resident Indian Age Limit NRI/PIO/OCI • PAN INDIA allowed, except Locations classified as 18-60 years NEGATIVE PIN CODES. Video-MER Mandatory in all cases • For these Negative Locations, No business to be sourced unless all criteria’s as per exception Maximum Sum Set A Countries: [Singapore, Hong Kong, China, UAE, Oman, Qatar, Saudi Arabia, Sri Lanka, Maldives, handling scenarios for Negative Location Assured* New Zealand, & Australia, Papua New Guinea, Fiji, Brunei, Thailand, Taiwan, Vietnam, Mauritius, South Guidelines are adhered to. Korea, Bahrain, Kuwait] can be accepted upto 5 Cr, for higher Sum assured final decision subject to Travel Questionnaire reinsurer approval. *Applications where Life to be Insured is residing in the approved Substandard Countries: 2Cr – Maximum Loading upto 3/mile as per reinsurer manual can be accepted countries will only be accepted. If the approved country has a Set B Countries: If only vaccinated can be accepted upto 5 Cr . If Not Vaccinated such proposals will be substandard rating, applications from such countries will be accepted postponed. with loading or will be declined. Refer to Annexure 1 & 2 Decline Countries: No cover will be offered. Mandatory i. Up to TSAR of 1 Cr: Only first and last page of Passport + Travel Questionnaire ii. Above TSAR of 1 Cr: Copy of all pages of Passport with Entry and Exit details + Travel Questionnaire Foreign lives May be considered on exceptional basis and shall be evaluated on merits residing in India of the case Standard income Proof Applicable for each and every case (Credit bureau income estimator will NOT be applicable) The list of Standard / Substandard / Decline countries is dynamic and hence are subject to change based on various factors. The underwriter’s decision on the application will be final as this will be based on the latest update from the reinsurance partner. Because of ongoing Pandemic, NRI guidelines are dynamically changing based on global scenario and Covid-19 guidelines will supersede NRI guidelines till further notification. For internal circulation only and not to be used for solicitation purpose. 94

Analytical Tool ▪ Reinsurance predictive analytic tool score “Dynamic Risk Calculator” (DRC) shall be mandatory for every case. ▪ This will be used at backend and may trigger additional medical, financial or other requirements at UW stage. For internal circulation only and not to be used for solicitation purpose. 95

PSC Process ▪ VPSC (Video Pre-Submission Calling) happens during customer on-boarding. ▪ VPSC is done to ascertain that the customer has indeed understood what he is buying and is doing so willfully. This helps in preventing fraud claims to a great extent. ▪ VPSC is mandatory in all policies. ▪ However based on Channel dynamics, this may vary from Channel to Channel. For internal circulation only and not to be used for solicitation purpose. 96

Exception Handling Scenarios A) Education SSC/10th Pass B) Negative Locations Subject to meeting following conditions: Subject to meeting following conditions: 1. Applicable to all approved locations except those PIN 1. Minimum Education Criteria: Graduate or above 2. Minimum Earned Income for Salaried and Self- CODEs which are marked as ‘Negative Location’ 2. Minimum Earned Income for Salaried and Self-employed employed is INR 10 Lac 3. Mandatory Standard income proof required is INR 10 Lac 4. Financial waiver or any kind of Financial surrogate 3. Mandatory Standard income proof required 4. Financial waiver OR any kind of Financial surrogate income shall not be accepted 5. The Risk Score of TALIC is within acceptable limit income shall not be accepted 6. Mandatory Medicals + VMER required 5. Mandatory Medicals + VMER required 7. Video MER and/or PIV as per underwriter’s discretion 6. The Risk Score of TALIC is within acceptable limit 8. Final decision is subject to underwriting 7. Video PSC Mandatory/Video MER and/or PIV as per underwriter’s discretion 8. Final decision is subject to underwriting For internal circulation only and not to be used for solicitation purpose. 97

Medical Underwriting Medical Sum At Risk Calculation to arrive at Medical Grid =Medical Sum At Risk Calculation to Base SAR of current plan (Death Benefit) arrive at Medical Grid + Base SAR of simultaneous applications, if any + SA of CI benefit (if opted additional CI) + SAR under all policies (including term plan & CI) taken with TATAAIA Life in the last 24 months (computed from the date of issuance of policy) For internal circulation only and not to be used for solicitation purpose. 98

Medical Underwriting New VMER Grid: Applicable for all channels Qualifying Criteria Guideline 1 Guideline 2 Education - Graduate & above, Resident Indian Only and Mandatory Standard Financials required and Upto 1 Cr Financial Waiver is YES and Lower of Declared / Lower Band of Estimated bureau income falls within this band for Salaried:7.5L; Self Employed: 7.5L / 10L as per below Min Documented Income i.e from Income Evidence Salaried: 7.5 Lac Self Employed: 7.5 Lac Self Employed: 10 Lac Age Band Grid MSAR 18-40 yrs VMER only MSAR =1 Cr Grid Medicals + VMER >=1 Cr to 2.25 Cr <> 1 Cr 41-45 yrs VMER only < 1 Cr NA Above 45 yrs Grid Medicals + VMER >=1 Cr to 1.5 Cr All Sum Assured Grid Medicals + VMER < 1 Cr and > 1.5 Cr For all other Criteria NRI Customers Education < Graduate Mandatory VMER + Grid Medicals Income between 5 and 7.5 Lac Note: • Graduate: 12 + 3 years’ diploma holders of a technical field like Pharmacy/ Engineering can be considered equivalent to Graduate • Polytechnic courses cannot be considered equivalent to Graduate For internal circulation only and not to be used for solicitation purpose. 99

Medical Underwriting Physical Medicals + Video MER is mandatory in all cases (Video Medical Examination Report (MER) is a recorded video interview with the proposer to gather risk related Personal information and Medical History directly from the applicant.) • Medicals: Done as per the current medical grid. Mandatory for NRI/OCI/PIO/FN • Video MER: Physical Medicals + Video MER mandatory • Age above 60 i.e. 61-65 years: For internal circulation only and not to be used for solicitation purpose. 100