BIAZA ANNUAL REPORT 2019

1290 ANNUAL REPORT Sponsored by Fordingbridge

BIAZA Council, Committees and Staff 2019 BIAZA OFFICERS AND COMMITTEE CHAIRS Chair Living Collections Committee Mr N. Dunn, Wild Planet Trust Paignton Zoo (until 2019) Chair Mr M. Bushell, Bristol Zoo Gardens (from 2019) Ms R. Willers, Shepreth Wildlife Park (until 2019) Chair Field Conservation Committee Dr C. Schwitzer, Bristol Zoo Gardens (from 2019) Dr A. Bowkett, Wild Planet Trust Vice-Chair Chair Research Committee Mr D. Richardson Ms J. Harley, Tayto Park (until 2019) Honorary Treasurer Dr K. Pullen, Wild Planet Trust (from 2019) Mr M. Bird Chair Conservation Education Committee Chair Membership & Licensing Committee Mrs N. Bridge, National Marine Aquarium Dr B. Carroll Chair Mission Enabling Committee Mr J. Christon, Chester Zoo Council Mr J. Mackie (Chair Animal Behaviour & Training Working Group) – ZSL London Zoo Mr G. Batters, ZSEA Banham Zoo Mr J. Cretney, Marwell Zoo (from 2019) Mr J. Robson (Chair Aquarium Working Group) – Sea Life London Dr L. Dickie, Jersey Zoo Mr R. Brown (Co-Chair Bird Working Group) – Marwell Zoo Mrs K. Duke, The Deep Mr G. Ward (Co-Chair Bird Working Group) – ZSL London Zoo Professor D Field, ZSEA Banham Zoo & Africa Alive (from 2019) Mr M. Webb (Chair Mammal Working Group) – ZSL Whipsnade Zoo Ms S. Forsyth, Colchester Zoo (until 2019) Mr S. Seiffert – (Chair Plant Working Group) – ZSL London Zoo Mr S. McKeown, Fota Wildlife Park Mr I. Gill (Chair Reptile & Amphibian Working Group) – Chester Zoo Mr T. Morphew, Folly Farm Ms L. Lane (Chair Terrestrial Invertebrate Working Group) – Mrs C. Rugg, Wild Planet Trust Living Coasts Ms P. Smout, Hawk Conservancy Trust Wild Planet Trust (from 2019) Mrs L. Whitnall, Paradise Wildlife Park Dr P. Dobbs (Chair Veterinary Focus Group) – Twycross Zoo Ms J. Harley (Research Champion) – Tayto Park Associate Representative - Ms T. Hill BVA Representative - Dr F. Molenaar (until 2019) Field Conservation Committee (FCC) Dr S. J. Smith (from 2019) Dr A. Bowkett (Chair) – Wild Planet Trust BIAZA Office Dr C. Murn (Vice-Chair) – Hawk Conservancy Trust Mr S. Wilson (Vice-Chair) – Chester Zoo Dr K. Pullen – Chief Executive Officer (until 2019) Dr T. Hamston (Chair Native Species Working Group) – Wild Planet Trust Dr M. Willemsen – Chief Executive Officer (from 2019) Ms C. Barton – Chester Zoo Mrs N. Needham – Programme and Policy Manager (Care & Conservation) Mr J. Dawson – Durrell Wildlife Conservation Trust Dr C. Tatchley – Programme and Policy Manager (Research & Training) & Mr S. Marsh – Yorkshire Wildlife Park (until 2019) Dr G. McCabe – Bristol Zoo Gardens Training Development Officer Ms R. Moore – Colchester Zoo Ms Z. Williamson – Communications and Membership Manager (until 2019) Dr A. Marshall – University of Sunshine Coast, co-opted member Mrs A. Blatherwick – Membership Officer Dr K. Mileham – IUCN, co-opted member Ms F. Lawrence-Thompson – Programmes and Administration Officer Mrs O. Walter – IZVG, co-opted member (from 2019) Research Committee (RC) Mr E. Asamoa - Financial Controller Mr J. Pullen – Accreditation Development Officer Ms J. Harley (Chair) – Tayto Park (until 2019) Ms A. Murphy – Communications and Public Affairs Manager (from 2019) Dr K. Pullen (Chair) – Wild Planet Trust (from 2019) Dr P. Rose (Vice-Chair) – Sparsholt College Membership & Licensing Committee (MLC) Dr F. Clark – Bristol Zoo Gardens Dr S. Dow – Bristol Zoo Gardens Dr B. Carroll (Chair) Ms C. Ellis – Twycross Zoo (until 2019) Mr M. Bird – BIAZA Honorary Treasurer Ms A. Ferguson - ZSL London Zoo Mrs K. Duke – The Deep Ms D. Free – Marwell Zoo Mr N. Jackson – Welsh Mountain Zoo (until 2019) Ms H. Jenkins – ZSL Whipsnade Zoo (until 2019) Mr B. Lawrence – co-opted member Ms K. McDonald - West Midland Safari Park Mr S. McKeown – Fota Wildlife Park Dr A. Moss – Chester Zoo (until 2019) Mr D. Richardson (BIAZA Vice-Chair) Dr J. Newbolt – Wild Planet Trust Paignton Zoo Ms P. Smout – Hawk Conservancy Trust Ms F. Patel – Twycross Zoo (from 2019) Ms R. Willers – Shepreth Wildlife Park Dr A. Plowman – Wild Planet Trust Paignton Zoo (until 2019) Dr F. Molenaar – BVA representative (until 2019) Mr L. Rowden – ZSL London Zoo Dr S. J. Smith – BVA representative (from 2019) Dr L. Williams – Chester Zoo Ms L. Bell – Myerscough College, co-opted member Living Collections Committee (LCC) Dr S. Hill – University of Chester, co-opted member Dr G. Hosey – Bolton University, co-opted member – (until 2019) Mr N. Dunn (Chair) – Wild Planet Trust (until 2019) Dr J. Lewis – International Zoo Veterinary Group, co-opted Member Mr M. Bushell (Chair) – Bristol Zoo Gardens (from 2019) Mr R. Snipp (Vice-Chair) – Flamingo Land (until 2019) (until 2019) Mr Z. Showell (Vice-Chair) – Shaldon Wildlife Trust (from 2019) Dr C. Michaels – ZSL London Zoo, co-opted member 2 . BIAZA ANNUAL REPORT

BIAZA Council, Committees and Staff 2019 Conservation Education Committee (CEC) Credit: Niall Owen Ms N. Bridge (Chair) – National Marine Aquarium Our Vision - To be a powerful force in the care and Ms S. Bazely (Vice-Chair) – Chester Zoo (until 2019) conservation of the natural world Ms N. Mallott (Co-Vice-Chair) – Knowsley Safari (from 2019) Mr B-J. McCubbin (Co-Vice Chair) – Hanwell Zoo (from 2019) Our Mission - BIAZA is a professional organisation which Ms C. Addison (South West Region) – Wild Planet Trust Paignton Zoo represents its members and promotes the values of good Ms J. Bancroft – Yorkshire Wildlife Park zoos and aquariums. It leads and supports its members to: Ms N. Buckley (Middle and Eastern Region) – Chester Zoo (from 2019) ••• Dr N. Burke (Irish Region) – Galway Atlantaquaria • inspire people to help conserve the natural world Mr G. Groizard (Northern Region) – The Deep (from 2019) participate in effective co-operative conservation programmes Mrs C. Jonas – Dartmoor Zoological Park deliver the highest quality environmental education, Mr A. Welsh (Far North Region) – Five Sisters Zoo (from 2019) training and research Ms K. Macfarlane (Far North Region) – Blair Drummond Safari Park achieve the highest standards of animal care and welfare in zoos, aquariums and in the wild (until 2019) Ms N. Stanton (Middle and Eastern Region) – Twycross Zoo (until 2019) BIAZA is a member of: Mr C. Stevenson (Southern Region) – Crocodiles of the World Mr A. Beer (DMZAA) – Sparsholt College, co-opted Member (until 2019) Ms L. Fox – Gloucestershire Wildlife Trust, co-opted member Dr S. Thomas – Auckland Zoo, co-opted member (from 2019) Mission Enabling Committee (MEC) Mr J. Christon (Chair) – Chester Zoo Mr T. Hedges (Chair Built Environment Working Group) – Bristol Zoo Gardens (until 2019) Mr R. Morris (Chair Built Environment Working Group) – Knowsley Safari (from 2019) Mr S. Mannie (Chair Commercial & Guest Services Working Group) – Marwell Zoo Mr P. Simmons (Co-Chair Communications Working Group) – Marwell Zoo Ms B. Leach (Co-Chair Communications Working Group) – The Deep Ms E. Kershaw (Chair Environmental Impact & Sustainability Working Group) – Bristol Zoo Gardens Ms L. Shuker (Chair Health & Safety Working Group) – Chester Zoo (until 2019) Mr I. Stacey (Chair Health & Safety Working Group) - ZSL London Zoo (from 2019) Ms J. Hubbard (Chair Human Resources & Organisational Development Working Group) – Chester Zoo (until 2019) Ms F. Evans (Acting Chair Human Resources & Organisational Development Working Group) - ZSL (from 2019) Mr D. Craven (Chair Volunteer Managers Working Group) – Jersey Zoo Conservation Global Information European World International Union Planning Specialist Serving Conservation Association of Zoos Association for Conservation Group CPSG SPECIES 360 and Aquaria of Zoos and of Nature IUCN EAZA Aquariums WAZA BIAZA ANNUAL REPORT . 3

1290 ANNUAL REPORT 4 . BIAZA ANNUAL REPORT Credit: Sarah Freeman

Dr Christoph Schwitzer Chair of Council BIAZA Chair’s Report 2019 I am writing this report halfway through 2020 and in the middle In other achievements, the Conservation Education Committee of a global pandemic that has led to unprecedented challenges produced a number of new and updated resources for for the zoo and aquarium sector globally and has resulted our members, including the excellent ‘Understanding the in a large-scale refocusing of BIAZA’s work towards political Conservation Education Guidelines’ crib-sheets and the ‘Good lobbying and an almost complete reinvention of the way we are Zoos Game’, a top-trumps-style game creating opportunities working together as a community. The situation continues to to discuss all the things that good zoos do. Meanwhile, the be so fluid and unpredictable, and the pace of decision-making Field Conservation Committee published a revised version of has become so high, that 2019 now seems very far in the past the very useful BIAZA Field Conservation Guidelines, and the and almost feels irrelevant. And yet, looking back at last year Living Collections Committee produced new policies for ethical is the very purpose of this annual report, and the year 2019 acquisitions and for close contact experiences with animals. has certainly seen enough outstanding achievements from the As part of the Mission Enabling Committee, the Volunteer BIAZA community to warrant some thorough celebration, so Managers Working Group developed the new Volunteer here goes! Managers’ Toolkit, and the Communications Working Group In 2019, BIAZA’s member zoos and aquariums were visited created a video highlighting the good work of our member zoos by more than 35,680,000 people – roughly 50% of the entire and aquariums. population of the UK and Ireland combined, and about two There are a few opportunities scattered throughout the year and a half times as many as the aggregate attendance at all to celebrate the people who make BIAZA, and the Chair of English Premier League matches. These numbers highlight Council’s report is one of those. First of all, I would like to the unabated popularity that zoos and aquariums are enjoying mention, and thank, the immediate past Chair of Council, among the British and Irish public. Our members also received Rebecca Willers, who has so ably led our Association over the more than 1,230,000 education visits, initiated or participated last three years and from whom I have taken over as Chair in 1,314 research and 857 conservation projects and supported at the AGM in June 2019. BIAZA has seen numerous new field conservation initiatives with more than £31,580,000 initiatives and achievements during Rebecca’s chairmanship, (€35,010,000). These are impressive figures not only for the UK and I am grateful that she continues to serve on the and Irish zoo and aquarium community, but also on a European Membership & Licensing Committee and is always ready to and international scale. According to a report by WAZA some help with any BIAZA task that needs doing. years ago, zoos and aquariums are now the third-largest funder Last year has also seen changes at the helm of two of BIAZA’s of global species conservation. BIAZA member institutions not standing committees. Dr Kirsten Pullen replaced Jessica Harley only contribute a large amount to that global total but even as Chair of the Research Committee, and Mark Bushell became more importantly, our members’ staff contribute their expertise Chair of the Living Collections Committee after Nic Dunn’s and passion to our community’s joint conservation mission move to Monkey World. I would like to thank Jessica and Nic for and lead on a vast array of conservation initiatives all over the their tireless work leading the committees and their dedication planet, from local recovery projects for individual species to to the BIAZA community, and say a heartfelt welcome to major international conservation frameworks. Kirsten and Mark in their new roles as Committee Chairs and It is hard to pick the most noteworthy achievements of 2019 on BIAZA Council. from a seemingly endless list of things that BIAZA’s committees Thanks also go to all other Councillors and to the members of and staff were able to complete last year. For me personally, the Committees and Working Groups for the time they have the publication of the BIAZA Animal Welfare Toolkit was devoted to BIAZA tasks in 2019. one of the absolute highlights. The toolkit, produced by the This leaves me to thank the staff in the BIAZA Office, led Animal Welfare Working Group (AWWG), consists of brand during the first half of the year by Dr Kirsten Pullen, who left new guidance and templates for institutional animal welfare for Wild Planet Trust after six years as BIAZA’s CEO, and during assessment. In conjunction with this publication, the AWWG the second half by Dr Madelon Willemsen, who joined the also gave a number of conference talks and hosted workshops Association from Australia in June. Thank you to both CEOs and and training events to share this new tool. Animal welfare to our small team of expert and passionate staff! is our mandate, and as a community we must continue to achieve and maintain the highest welfare standards in order to accomplish our conservation mission. BIAZA ANNUAL REPORT . 5

BIAZA Office Report 2019 2019 was a busy year for the Office and saw a lot of achievements of the Committees and Working Groups, including change. those highlighted by the Chair, are listed in the Committee pages Chair of Council Rebecca Willers (Shepreth Wildlife Park) which follow this report. stepped down at the Annual Conference in June and was Conferences and workshops replaced in the role by Dr Christoph Schwitzer (Bristol Zoo The 2019 Annual Conference was memorable not only for Gardens). As an Office we are extremely grateful to Rebecca for the personnel changes which occurred but also for its theme her support and we look forward to working with Christoph. of ‘Fun’. Hosted by Drayton Manor Theme Park our agenda BIAZA Office included conservation optimism, learning through play, fun After six years in the role, CEO Dr Kirsten Pullen left to take up theory, science, and love; accompanied by theme park rides a new position as Director of Conservation and Education at and carnival games. As well as Dr Christoph Schwitzer, James the Wild Planet Trust in Paignton. Kirsten will be continuing to Cretney (Marwell Zoo) and David Field (ZSEA) were voted as contribute as a Council Member, in her new role as Chair of new members of Council. the BIAZA Research Committee. We welcomed Dr Madelon We had a full schedule of Committee and Working Group Willemsen from Sydney Australia, to take over the BIAZA CEO Conferences and Workshops, and two well-attended Regional position. Madelon brought experience from her years at Taronga Meetings at Dublin Zoo and Edinburgh Zoo. Zoo, Zoos Victoria, and TRAFFIC. At the beginning of 2019, we Political activity brought in Frankie Lawrence-Thompson as Programmes and There has also been a busy political agenda for us, with Administration Officer to support the Office. significant amounts of time spent in discussions with Defra, We were sad to say goodbye to Zoe Williamson APHA, and Natural England regarding topics such as zoo (Communications and Membership Manager) in October. The licensing, inspections, invasive alien species management and new role was changed to focus on communications and public of course the impact of Brexit on zoo and aquarium operations. affairs, which will allow us to develop a stronger political strategy We have consulted on a number of projects including updating as we continue to work to ensure zoo and aquarium needs the Secretary of State’s Standards of Modern Zoo Practice are met through this challenging political period. Aliide Murphy (SSSMZP), the guidance document for the implementation of joined the Office as Communications and Public Affairs Manager the Zoo Licensing Act and new UK legislation on primates as in November. pets. We have also contributed to consultations at EU level and John Pullen continued to work within the team as Accreditation have continued to work with the All-Party Parliamentary Group Development Officer, developing a potential framework for BIAZA for Zoos and Aquariums to keep MPs engaged and informed on to become an accredited association. important zoo and aquarium concerns. We reviewed our IT system and developed a new Membership Multi-stakeholder groups Database which will allow the team to operate more efficiently and In 2019 the Great Ape Welfare group became more formalised, remotely where necessary to support the growing membership. refined its key objectives, and developed a 5-year strategy. In Membership February, the group held a CPD workshop for keepers, hosted In 2019 we welcomed one new Provisional Member and by Bristol Zoo Gardens. Two major projects began this year: celebrated the move of five Provisional Members to Full Member a large-scale literature review of existing knowledge of great status. We also welcomed the first member of our Educational ape behaviour in the wild and captivity, and a facilities and Associate with Animals category, which was created in 2018 to management survey to look at how zoos in UK and Ireland care give colleges which train our future keepers support and access for their great apes. Suggestions were made to ZEC and Defra to resources. for improving the SSSMZP including potentially adding a great Committees and Working Groups ape appendix. To aid cross-committee working the November Chairs of Miranda Stevenson became Chair of the Elephant Welfare group Committee meeting was moved to take place directly after the when Jonathan Cracknell stepped down, and Lisa Yon became meeting of Council. Going forward this will allow implementation the newly created Vice-Chair to support her. Significant progress of any items and proposals approved by Council to be discussed was made towards the group's final report (due 2021) with the with input from all the Committees. Many of the countless structure agreed, improved submission of data from the elephant collections and initial data analysis and modelling work taking 6 . BIAZA ANNUAL REPORT

Credit: David Roberts place. The group also created a lone elephant statement and College becoming a provider of the Keeper and Aquarist decision tree to support collections. Apprenticeship; this was finalised and approved by the Institute Public engagement of Apprenticeships in 2019 and is now a formal qualification in In October BIAZA went to New Scientist Live, aiming to raise England and Wales. Andy Beer retired from Sparsholt College awareness of BIAZA and the importance of zoo research. Joined after many years of inspiring student keepers, and Penny on our stand by the Zoological Society of London, Chester Hounsome took over as DMZAA coordinator. Zoo, SEA LIFE London and Knowsley Safari, we engaged Dr Cerian Tatchley was invited by the Department of Education 4,266 people, and three talks by ZSL staff were attended by to join the employer panel for the animal care Technical Level approximately 300 visitors. qualification that is under development. She will help to represent Communications zoos and aquariums within the panel, ensuring the qualification is In November we published our first monthly e-newsletter in the relevant to our sector. form of BIAZA Bitesize. This will provide key regular updates Moving forward on new resources, policies, political and public engagement, In 2020 we aim to work with more external stakeholders to member news and events and we hope that this will be a strengthen the position of BIAZA as the voice of the community. valuable tool in keeping the wider membership well informed. As we face challenges known and unknown it is more important Training than ever that we work together. A new agreement was made between BIAZA and Sparsholt We would like to extend a heartfelt thank you to all of those College reaffirming our ongoing commitment to the Diploma Committee and Working Group members, and staff members in the Management of Zoo and Aquarium Animals (DMZAA) from zoos and aquariums who volunteer their time and expertise while also exploring opportunities for broader training such to help support BIAZA and facilitate our work in the Office. We as zoo sector specific leadership qualifications and Sparsholt are lucky to have on hand such an extraordinary pool of skills and experience and we are extremely grateful for it. BIAZA ANNUAL REPORT . 7

1290 ANNUAL REPORT 8 . BIAZA ANNUAL REPORT Credit: Miriam Haas

Mike Bird Honorary Treasurer Treasurer’s Report Finance & Resources Total income from membership for the year was £419,040, an increase of £42,513 from the previous year. The improved levels of membership income, up by £16,146 was underwritten by the continuing growth in membership, supplemented by Restricted Fund income increasing by £26,367. Income from other activities at £21,546 showed a small increase of £1,487 against 2018. Expenditure was higher than in the previous year by £153,471. There have been increases in staff costs, as 2019 includes the full effect of changes commenced in 2018 in improving BIAZA Office support activities exacerbated by recruitment costs and overlap in the CEO position. In addition, funds have been utilised in support of animal welfare research, New Scientist Live exhibition costs, and consultancy fees for the HSE project for members. There was an increase of £8,005 in the application of restricted funds which have all been used in line with the purposes for which they were founded. The Association has utilised £78,358 of unrestricted reserves for continuing restructures started in 2018 and actioning projects in supporting members’ activities, leaving £407,473 of unrestricted reserves, and as at the commencement of 2020 holds reserves to cover ten months’ operating expenses. Restricted fund reserves have increased by £13,645 to £75,256. These reserves will continue to be utilised as appropriate. The staff and officers of BIAZA achieve coverage of a vast amount of work in the interests of the members, promoting the zoo community at large and making representations to the governments within limited resources and funding. The diligence with which the team controls spending means that the unrestricted reserves at the end of 2019 are within the constraints of our policy to keep a minimum of six months’ expenditure as reserves. It should be noted that due to the coronavirus pandemic in 2020, all of our members have been unable to open to visitors for several months and income will be considerably reduced as a result. The Trustees of BIAZA have taken action to restrict all expenditure to the minimum, within any contractual obligations, and have reduced annual subscription fees considerably in order to ensure that we have sufficient reserves to continue operating well into 2021. The Trustees will continue to review income, expenditure and reserves on a monthly basis until our members are able to operate at pre-pandemic activity levels. Credit: Joanne Iredale BIAZA ANNUAL REPORT . 9

1290 ANNUAL REPORT 10 . BIAZA ANNUAL REPORT Credit: Charlotte Hammond

Dr Bryan Carroll Chair Committee Reports Membership & Licensing Committee Status and Changes in Membership 31/12/18 31/12/19 +/- +5 Full Members 112 117 +1/-5 -1 Provisional Members 9 5 -1 +1/-1 Accredited Associates 11 10 +2 +4/-4 Basic Associates 16 15 -1 +1 Professional Associates 18 18 0 Honorary Associates 32 34 Corporate Associates 49 49 Educational Associates 11 10 Educational Associates 0 1 with Animals Under Construction Associates 0 0 Achievements from 2019 • New members: - Moved to Full Membership - Exploris Aquarium, Jimmy’s Farm, SEA LIFE Great Yarmouth, Trentham Monkey Forest and Wingham Wildlife Park - Provisional Member - Northumberland Country Zoo - Corporate Associate - Alan Bishop Themeworks, Chapman Zoo Consultancy, DigiTickets and McL Projects Ltd - Educational associate with animals - Bishop Burton College - Professional Associate - Declan O’Donovan - Honorary Associate - Frances Baines and Andy Beer • Worked with Accreditation Development Officer to develop the accreditation process • Streamlined the process for dealing with complaints Aims for 2020 • Develop mentoring and inspection training • Improve work with EAZA Membership and Ethics Committee Credit: Eleanor Stobbart BIAZA ANNUAL REPORT . 11

Mark Bushell Chair Committee Reports Aims for 2020 Living Collections Committee • Produce Collection Planning Guidance for Sustainable Aquariums Achievements from 2019 • Redevelop Firearms Guidelines into a broader Emergency Animal Procedures Guidance document • Produced Ethical Acquisitions Policy • Complete review of online husbandry resources • Produced Close Contact Policy • Support dissemination of Welfare Toolkit around the • Ran eight Conferences and 15 workshops attracting Working Groups over 450 delegates • Bird Working Group reviewed tethering • Animal Behaviour & Training Working Group produced Animal Training Guidelines • Reviewed 16 training events for BIAZA certification Credit: Niall Owen 12 . BIAZA ANNUAL REPORT

Dr Andrew Bowkett Chair Committee Reports Aims for 2020 • Run the BIAZA 2020 Conservation Conference Field Conservation Committee • Refine the process for BIAZA Conservation Grant applications • Support development of conservation-based aspects of Achievements from 2019 proposed BIAZA Accreditation framework • Revised the BIAZA Field Conservation Guidelines • Support development of conservation-based objectives for • Reviewed BIAZA’s external conservation partners new BIAZA Strategy • Contributed to the Ethical Acquisitions and Close Contact • Launch new External Conservation partnership • Redefine BIAZA’s partnership with IUCN Policies • Native Species Working Group supported redevelopment of Grab That Gap campaign • Native Species Working Group established remit for Reintroduction Advisory Group and participated in Red Squirrel Workshop Credit: Daniel Kane BIAZA ANNUAL REPORT . 13

Dr Kirsten Pullen Chair Committee Reports Research Committee Achievements from 2019 • Held Research Conference in Wales for the first time, hosted by Welsh Mountain Zoo, over 110 delegates – sold out • Wrote research pages for BIAZA News and ABWAK membership magazine • Produced special edition of the Journal of Zoo and Aquarium Research, collated by committee member Geoff Hosey, to celebrate 20 years of promoting BIAZA member research • Continued to support high-quality zoo research through the research support process. 23 out of 46 applications approved including BSc, MSc, and PhD projects • Animal Welfare Working Group produced the Animal Welfare Toolkit: new guidance and templates for welfare assessment, and shared these at conferences, workshops and training events • Facebook page reached more than 6000 followers Aims for 2020 • Support BIAZA strategy development • Review the structure and membership of the Committee and associated groups to ensure it has expertise needed to achieve the new strategy • Run Research Conference 2020 with a social science and science communication theme • Update the BIAZA Animal Welfare Policy • Further develop the Animal Welfare Toolkit and training Credit: Sarah Freeman 14 . BIAZA ANNUAL REPORT

1290 ANNUAL REPORT BIAZA ANNUALCRreEdPitO: MRikTe C. o1llin5s

Nicola Bridge Chair Committee Reports Credit: James Denman Conservation Education Committee Achievements from 2019 • Organised online update meetings in addition to main committee meetings • Held Educators and Presenters Conference, hosted by RZSS Edinburgh Zoo, which explored partnerships, outreach, inclusivity, and using innovative approaches to facilitate conservation engagement • Produced new and updated resources including Understanding the Conservation Education Guidelines crib-sheets, and the Good Zoos Game – a top trumps style game designed to create opportunities to discuss things that good zoos do • Organised regional education meetings, providing local opportunities to share expertise, experience and ideas • Ran social media campaigns including 20 Guidelines in 20 Weeks, discussing a different BIAZA Conservation Education Guideline each week • Conducted Educators Survey to help prioritise Committee activities in 2020 Aims for 2020 • Support BIAZA strategy development, ensuring appropriate support for conservation education activities is included • Facilitate a small collection hosting the 2020 Educators Conference • Trial a bursary to increase accessibility of the conference • Refine working practices to ensure the Committee is effective in its work for the BIAZA membership • Publicise the results of the Educators Survey to reach a wider audience • Increase the visibility of the role of Educators in Zoos and Aquariums 16 . BIAZA ANNUAL REPORT

Diploma in the Management of Zoo and Aquarium Animals (DMZAA) Penny Hounsome is now in place as Curriculum Leader of Zoo Animal Studies to manage DMZAA and the new Zookeeper and Aquarist Apprenticeship at Sparsholt College. The learning materials for DMZAA and the Volunteer Programmes are being updated to reflect feedback and changing requirements of students; these will be reviewed by the Living Collections Committee. Colchester Zoo has joined the eight established regional centres as the South East regional centre. DMZAA has been mapped to the European Professional Zookeeper Qualification Framework, by agreement with EAZA, enabling those qualifying with DMZAA to have their skills and experience recognised in the European zoo employment sector. The DMZAA Residential continues to offer a week-long series of workshops and lectures from leading, respected experts, professional support and networking with keeper peers. A Level 3 Zookeeper/Aquarist Apprenticeship will be launching in National Apprenticeship Week 2020, with delivery from April 2020. Sparsholt College will run DMZAA, apprenticeship and combination/top-up courses making it easy to follow a path of study that suits diverse working environments and career plans. 102 people started their final year in 2018. After 1,020 pieces of work assessed in year one and 510 pieces of optional unit work, 102 Research Projects, 102 Training & Enrichment units and 102 Husbandry Portfolios in year two; 93 people passed with 17 Distinctions and 49 Merits. Credit: Beau-Jensen McCubbin BIAZA ANNUAL REPORT . 17

1290 ANNUAL REPORT 18 . BIAZA ANNUAL REPORT Credit: Mark Eastment

Jamie Christon Chair Committee Reports Aims for 2020 • Create BIAZA communications strategy and marketing plan Mission Enabling Committee • Deliver proactive communications • Consider proactive engagement of Science Writers Community Environmental Impact & Sustainability Working Group • Run Communications Conference at National Marine Aquarium Achievements from 2019 • Created the Sustainability Facebook page Credit: Rob Killips Aims for 2020 • Complete revision of the BIAZA Sustainability Guidelines BIAZA ANNUAL REPORT . 19 • Run a workshop to provide guidance on a carbon zero plan with achievable targets • Create a new focus group to support sustainable operations for aquariums Volunteer Managers Working Group Achievements from 2019 • Developed the Volunteer Managers Toolkit • Held conference at Paradise Wildlife Park • Produced a National Volunteers Week video and Volunteer Managers Day material to be shared on social media • Wrote article on volunteering for BIAZA News Aims for 2020 • Run conference at RZSS Edinburgh Zoo • Organise meetings at WWT Martin Mere and Bristol Zoo Gardens • Explore closer links with other national volunteer bodies • Hold a virtual get-together for Volunteer Managers/Coordinators • Produce a vlog to support BIAZA Volunteer Managers Communications Working Group Achievements from 2019 • Set up a crisis comms WhatsApp forum • Held Communications Conference at Marwell Zoo for 70 delegates • Created Facebook group for UK & Irish zoo communications staff • Created video to highlight good work of zoos and aquariums • Contributed to Big Week at the Zoo, which aired on Channel 5

Members and BIAZA Associates 2019 Full Members Galway Atlantaquaria Secret Valley Wildlife Park Africa Alive! Gauntlet Birds of Prey, Shaldon Wildlife Trust Alameda Wildlife Conservation Park Shepreth Wildlife Park Amazon World Eagle and Vulture Park Sparsholt College Hampshire Amazona Golders Hill Park Zoo Tayto Park Amazonia Hanwell Zoo The Big Cat Sanctuary Ardmore Open Farm Harewood Bird Garden Askham Bryan Wildlife and Hawk Conservancy Trust (Wildlife Heritage Foundation) Hobbledown The Deep Conservation Park International Centre for Birds of Prey The Living Rainforest Banham Zoo Isle of Wight Zoo The Scottish Deer Centre Battersea Park Children’s Zoo Jersey Zoo Thrigby Hall Wildlife Gardens Beale Park Jimmy’s Farm & Wildlife Park (from 2019) Tilgate Nature Centre Becky Falls Woodland Park Kirkleatham Owl Centre Trentham Monkey Forest (from 2019) Belfast Zoological Gardens Kirkley Hall Zoological Gardens Tropical Butterfly House Berkshire College of Agriculture Tropical World Birdworld (Northumberland College) Tropical World @ Alcorns Birmingham Wildlife Conservation Park Knowsley Safari Tropiquaria Zoo Blackpool Zoo Lake District Coast Aquarium Twycross Zoo Blair Drummond Safari Park Lake District Wildlife Park Welsh Mountain Zoo Blue Planet Aquarium Lakeland Wildlife Oasis Bristol Zoo Gardens Lakes Aquarium (National Zoological Society of Wales) Calderglen Country Park Zoo Linton Zoo Conservation Park West Midland Safari Park Camperdown Wildlife Centre Longleat Wild Planet Trust Living Coasts Chessington World of Adventures Lotherton Wildlife World Wild Planet Trust Newquay Zoo Chester Zoo Mablethorpe Seal Sanctuary Wild Planet Trust Paignton Zoo Colchester Zoo Manor Wildlife Park Wildwood Trust Combe Martin Wildlife and Dinosaur Park Marwell Zoo Williamson Park Crocodiles of the World National Marine Aquarium Wingham Wildlife Park (from 2019) Curraghs Wildlife Park New Forest Wildlife Park Woburn Safari Park Dartmoor Zoological Park Noah’s Ark Zoo Farm Woodside Wildlife Park Deep Sea World Oceanarium WWT Arundel Dingle Oceanworld Aquarium Old MacDonald’s Farm WWT Castle Espie Drayton Manor Zoo Paradise Wildlife Park WWT Llanelli Wetland Centre Drusillas Park Peak Wildlife Park WWT London Wetland Centre Dublin Zoo Pensthorpe WWT Martin Mere Dudley Zoological Gardens Raptor Foundation WWT Slimbridge Exmoor Zoological Park Reaseheath Mini Zoo WWT Washington Exploris Aquarium (from 2019) RZSS Edinburgh Zoo Yorkshire Wildlife Park Five Sisters Zoo RZSS Highland Wildlife Park ZSL London Zoo Flamingo Land Sealife Adventure ZSL Whipsnade Zoo Folly Farm SEA LIFE Centre Weymouth Fota Wildlife Park SEA LIFE Great Yarmouth (from 2019) SEA LIFE London Provisional Members Exploris Aquarium (moved to Full Members in 2019) Jimmy’s Farm & Wildlife Park (moved to Full Members in 2019) Oaklands College Habitat Ponderosa Zoo SEA LIFE Great Yarmouth (moved to Full Members in 2019) Trentham Monkey Forest (moved to Full Members in 2019) Wild Discovery Wild Zoological Park Wingham Wildlife Park (moved to Full Members in 2019) Northumberland Country Zoo (from 2019) 20 . BIAZA ANNUAL REPORT Credit: Roisin Maddison

BIAZA Members and Associates 2019 Associate Members Carroll, Dr Bryan Credit: Lydia Sharkey Challis, Mark Accredited Associates Cooper, Prof John E. Medimark Blackler, Antony Lawrence MBE Cranbrook, The Earl of MK40 Architects Chalmers-Watson, Keith Gipps, Dr Jo OBE M+M Welding and Fabrication Ltd Ford, Matthew Goodall, Brig. Steve E. M. Nautilus Gow, Derek Greed, Geoffrey North Herts Surfacing Hill, Terri Hayward, John Pareto FM Limmer, Jo Hosey, Geoff Ray Hole Architects (Gold members) McAlpine, Lady Judy Knowles, John M. OBE Riverside Garden Centre McKnight, Eddie (until 2019) Lawrence, Bob RPS Planning & Development Palmieri, Ed Lucas, Prof Grenville OBE Safe 4 Solutions Wisniewski, Louise Mallinson, Jeremy OBE Sam Cole Food Group Zoolokal Manton, Victor J. A. OBE Sandy Barton Media Marler, Christopher J. S. (until 2019) Spillaway Projects Professional Associates Meyrick, Ian Timberplay Ltd (Gold members) Bourne, Debra Moore, Dr Terry Vennersys Systems & Services Ltd Burton, John Muchmore, Ian Wall to Wall Sunshine (until 2019) Consorte-Mcrea, Adriana O’Dell, Clive Wild Arena Cracknell, Jon Olney, Peter J. S. MBE Wild Republic Retail Green, John Richard Parry-Jones, Jemima MBE Zooprofis Hartley, Matt (until 2019) Potter, Rosemary Zootech UK Hunt, David Reid, Prof Gordon MacGregor Lambert, Jeff Stevens, Peter Educational Institution Associates Nevin, Tony R. Stevenson, Dr Miranda. OBE Anglia Ruskin University, Environmental O’Donovan, Declan (from 2019) Wheater, Prof Roger J. OBE Pankhurst, Sheila Corporate Associates Biology Pellet, Sarah 1-2-1 (Animal Handling) Products Ltd Bishop Burton College (from 2019) Regan, John Active Underwriting (until 2019) Botanic Gardens Education Network (BGEN) Ryder-Davies, Philip AIVAF Ltd Chester University, Dept of Scott, Peter Alan Bishop Themeworks (from 2019) Suddock, Peter Aquamax Biological Sciences Trim, Steven Anthony Aquarium Technology Ltd Cornwall College Newquay, Centre for Webster, Chris Arthur J Gallagher Williamson, Andrew AXA XL, a division of AXA Applied Zoology Boldscan (until 2019) Edinburgh University, College of Medicine Basic Associates Chapman Zoo Consultancy (from 2019) Bailey, James Coast (Toast Communications) and Veterinary Medicine Beveridge, Andy Crew Essex University (until 2019) Bradshaw, R. S. Cubo The Frozen Ark Project Dale-Tunnicliffe, Dr Sue DCR Theming Species 360 Ellis, Ivan Delphis Eco Nottingham Trent University, Dept of Animal, Fransen, Sally DigiTickets (from 2019) Gough, Christopher DRG Consulting Rural & Environmental Sciences Hartley, Andy Drink Natural SGS College Harvey, Graham John Fools Paradise Writtle College, School of Equine and Animal Muryn, Roman (until 2019) Fordingbridge Ridgway, Mark Greenspan (until 2019) Science Sheppard, David Haith’s Pro Sheridan, Anthony HJ Lea Oakes BIAZA ANNUAL REPORT . 21 Smith, Ray HMJ Design Tuson, Karen Intelligent Mobile International Zoo Veterinary Group (Gold Honorary Associates Adams, John members) Baines, Frances (from 2019) James Rowlands Beer, Andy (from 2019) JCS Livestock (Gold members) Bertram, Dr Brian Kay Elliot Architects Bird, Mike Lorica Leisure (Gold members) Blossom, Joe Lycetts Bone, Sir Drummond Marine Nutrition Brambell, Dr Michael McL Projects Ltd (from 2019)

1290 ANNUAL REPORT 22 . BIAZA ANNUAL REPORT Credit: Amy Alsop

1290 ANNUAL REPORT The British & Irish Association of BIAZA ANNUCAreLdRit:ECPhOrisRTTow.ns2en3d Zoos and Aquariums (A Company Limited by Guarantee) Financial Statements and Council of Association Report

The British & Irish Association of Zoos and Aquariums (A Company Limited by Guarantee) Financial Statements and Council of Association Report For the year ended 31 December 2019 Contents Council of the Association’s Report 26-28 Independent Auditors’ Report 29-30 Statement of Financial Activities 31 Balance Sheet 32 Notes to the Financial Statement 33-42 24 . BIAZA ANNUAL REPORT

The British & Irish Association of Zoos and Aquariums Financial Statement 2019 Financial Statements For the year ended 31 December 2019 Chair of Council of the Association Dr C. Schwitzer Vice Chair of Council of the Association Mr D. Richardson Treasurer of Council of the Association Mr M. Bird Executive Director Dr K. Pullen (To 14 June 2019) Dr M Willemsen (From 14 June 2019) Secretary Ms Z. Williamson (To 1 November 2019) Company number 6789783 Charity numbers 1128168 (England and Wales) SC040783 (Scotland) Registered Office Regent’s Park London NW1 4RY Independent Auditors Anthony Joseph & Co Limited Chartered Certified Accountants & Statutory Auditors Business & Technology Centre Bessemer Drive Stevenage Herts. SG1 2DX Principal address Regent’s Park London NW1 4RY Website Address www.biaza.org.uk Bankers CAF Bank Ltd 25 Kings Hill Avenue Kings Hill West Malling ME19 4JQ BIAZA ANNUAL REPORT . 25

The British & Irish Association of Zoos and Aquariums Financial Statement 2019 Council of the Association’s Report For the year ended 31 December 2019 The Council of the Association present their report and the financial • state whether applicable UK Accounting Standards have been statements for the year ended 31 December 2019 which have followed, subject to any material departures disclosed and been prepared to meet the requirements for a director’s report explained in the financial statements; and and financial statements for Companies Act 2006. The financial statements comply with the Charities Act 2011, the Companies Act • prepare the financial statements on the going concern basis 2006, the Memorandum and Articles of Association, and Accounting unless it is inappropriate to presume that the charitable company and Reporting by Charities: Statement of Recommended Practice will continue to operate. applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic The Council is responsible for keeping adequate accounting records of Ireland (FRS 102) (effective 1 January 2015). that are sufficient to show and explain the charitable company’s transactions and disclose with reasonable accuracy at any time the Legal and administrative details financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act The British & Irish Association of Zoos and Aquariums is a charitable 2006. They are also responsible for safeguarding the assets of the company limited by guarantee and registered in England and Wales company and hence for taking reasonable steps for the prevention and governed by its Memorandum and Articles of Association. The and detection of fraud and other irregularities. Council of the Association are also the Trustees of the Charity, and the Board of Directors of the Company. The Charitable Company The Council is responsible for the maintenance and integrity of was incorporated on 13 January 2009 and commenced its the corporate and financial information included on the charitable operations on 1 February 2009. Prior to these dates the activities of company’s website. Legislation in the United Kingdom governing the organisation were carried out by an unincorporated charity. On the preparation and dissemination of financial statements may differ commencement of the charitable company’s operations, all of the from legislation in other jurisdictions. assets, liabilities and activities of the unincorporated charity were transferred to this charitable company to enable the organisation to The Council confirms that so far as they are aware, there is no carry out its objectives. relevant audit information (as defined by section 418(3) of the Companies Act 2006) of which the charitable company’s auditors Statement of Council of the Association’s responsibilities are unaware. The have taken all the steps that they ought to have taken as the Council, in order to make themselves aware of any The members of the Council (who are also directors of BIAZA for relevant audit information and to establish that the charitable the purposes of company law) are responsible for preparing the company’s auditors are aware of that information. Annual Report and the financial statements in accordance with applicable law and regulations. Company Law requires the Council Objectives to prepare financial statements for each financial year. Under that law the Council must prepare the financial statements in accordance The British & Irish Association of Zoos and Aquariums (BIAZA) is a with United Kingdom Generally Accepted Accounting Practice conservation, education and scientific wildlife charity, representing (United Kingdom Accounting Standards and applicable law). Under the interests of 122 zoological and wildlife collections; it is the company law the Council must not approve the financial statements umbrella organisation for the responsible zoo community in Britain unless they are satisfied that they give a true and fair view of the and Ireland. state of affairs of the charitable company and of the incoming resources and application of resources, including the income and The Association was first established as an unincorporated charitable expenditure, of the charitable company for that period. organization in 1966, out of a mutual desire to see sound principles of animal management and codes of practice widely adopted within In preparing these financial statements the Council is required to: the zoo community throughout the British Isles. • select suitable accounting policies and then apply them The Association and its members participate in cooperative consistently; conservation and education work, particularly through coordinated conservation breeding programmes for endangered and threatened • observe the methods and principles in the Charities SORP; species of animal – known as ex situ conservation – and through the provision of valuable support for habitat and species conservation in • make judgements and accounting estimates that are the wild, known as in situ conservation. reasonable and prudent; Furthermore, the Association has also sought to improve welfare 26 . BIAZA ANNUAL REPORT

The British & Irish Association of Zoos and Aquariums Financial Statement 2019 standards amongst its membership as new scientific information and EU level and has continued to work with the All-Party Parliamentary animal husbandry techniques have become available. It also plays Group for Zoos and Aquariums to keep MPs engaged and informed. a significant role in reviewing zoo licensing, working closely with the Zoos Expert Committee (a Defra advisory body); a process to which The Association strengthened its public engagement work by it is pleased to contribute its expertise and experience. exhibiting at New Scientist Live, alongside the Zoological Society of London, Chester Zoo, SEA LIFE London and Knowsley Safari, and In furtherance of its objects the charity is affiliated to the following producing a video highlighting the good work of zoos and aquariums. organisations: The Annual Report and four editions of the newsletter BIAZA News • European Association of Zoos and Aquaria (EAZA) were produced and distributed to members and other organisations. A new monthly e-newsletter, BIAZA BiteSize, was introduced to • World Association of Zoos and Aquariums (WAZA) quickly share the latest information across the membership and key stakeholders. A successful Annual Conference was held at Drayton • Conservation Breeding Specialist Group (CBSG) Manor Theme Park with the theme of ‘Fun’. Full details are in the Annual Report. • International Union for the Conservation of Nature (IUCN) Financial Overview The members of the Council continue to carry out the Association’s aims for the public benefit within the definition of its objectives and The total Incoming Resources for the period amounted to £442,177 the Charity Commission’s guidance on Charity Trustees public benefit (2018: £397,678). Of this amount £419,040 (2018: £376,527) was duties. As illustrated by this and the annexed annual report, the derived from membership income, which is the principal funding members of the Council have complied with their duty to have due source of the organization. Amounts received from events in the regard to the guidance on public benefit published by the Charity year was £21,546 (2018: £20,059). Investment income representing Commission in exercising their powers or duties. income from bank interest received was £991 (2018: £641). Details to this are in Note 2 on page 35 of the accounts. Activities and achievements The total Resources Expended in the year (in furtherance of the BIAZA continues to support its members to uphold the highest organisation’s objectives) amounted to £506,890 (2018: £353,419). standards of animal welfare and undertake vital conservation, Of this amount £362,940 (2018: £270,728) related to expenditure education and research work. In 2019 BIAZA members; delivered in respect of (Direct) Charitable Activities, £3,250 (2018: £4,450) education sessions for more than 1.2 million children and students, for Governance Costs and £140,700 (2018: £78,241) spent for supported more than 1,300 research projects and 850 conservation Management and Administrative expenses. Details to this are in Note projects, and contributed more than £31 million to conservation. 3 on page 36 of the accounts. As the membership continues to grow the Association has The net result of the above amounted to an excess of expenditure developed a new Membership Database which will allow the team over income in the year in the sum of £64,713 (2018: excess to operate more efficiently. The Research Committee has produced of income over expenditure of £44,259). All of this resulting in a an Animal Welfare Toolkit: new guidance and templates for welfare balance of funds carried forward (after transfers) of £482,729 (2018: assessment. An Ethical Acquisitions Policy and Close Contact Policy, £547,442). produced by the Living Collections Committee, have been adopted. The Conservation Education Committee created new guidance on Reserves policy understanding the Conservation Education Guidelines and the Field Conservation Committee revised the Field Conservation Guidelines. Council has agreed a reserves policy, in the light of the current Work was also carried out to develop a BIAZA member accreditation and future needs of the charity, to keep a minimum of six months framework which it is hoped can be implemented in the future. expenditure as reserves, with every effort being made to keep the reserves higher than this. At 31 December 2019 the unrestricted The Association continues to work collaboratively with EAZA and fund reserves amounted £407,473 against the annual unrestricted the IUCN to achieve conservation goals. With data collected and fund expenditure of £485,090, which is approximately ten months’ analysed from annual questionnaires, the Association was able to worth of expenditure. As detailed in the accounting policies note, construct and share widely information which shows the extent of Council has considered material uncertainties in respect of the the conservation work of Member organisations. In 2019, BIAZA organisation’s status as a going concern and have concluded that continued to work to support the IUCN Species Survival Commission there are no material uncertainties that affect the organisation’s status and will continue to do so in the run up to the next IUCN World as a going concern. The period covered in this review is 12 months Congress and the revision of conservation targets under the from the date of the annual report. Convention of Biological Diversity, due in 2020. Risk management BIAZA continued its work as the professional body representing zoos in discussions with Defra, APHA and Natural England on The Council of the Association have examined the significant risks strengthening zoo licensing standards, invasive alien species to which the charity is exposed, and are satisfied that systems are in management and the impact of Brexit on zoo and aquarium place or are being introduced to monitor and control these risks and operations. The Association has consulted on a number of projects to mitigate any impact they may have on the charity. The key risk to including updating the Secretary of State’s Standards of Modern the organisation relates to advisory services to members covering Zoo Practice, the guidance document for the implementation of the operational procedures and guidelines. The procedures in place Zoo Licensing Act and new UK legislation on primates as pets. The ensures the clarity of documentation and advice provided. Association has contributed to various additional consultations at BIAZA ANNUAL REPORT . 27

The British & Irish Association of Zoos and Aquariums Financial Statement 2019 Council of the Association’s Report For the year ended 31 December 2019 Council of the Association governing and decision making body of the Association. The Council of the Association members set out in the table below have held Council members are elected by the full membership via ballot at office during the whole of the period from 1 January 2018 to the the Annual General Meeting, as per the Memorandum and Articles date of this report unless otherwise stated. of Association. Council members considered for election to serve in the Council should have, as a pre-requisite the relevant skills and experience to further the organisation’s objectives. The Council is the Council Ms R. Willers Chair (To 13 June 2019) Shepreth Wildlife Park Bristol Zoo Gardens Dr C. Schwitzer Chair (From 13 June 2019) Independent Bristol Zoo Gardens Mr D. Richardson Vice-Chair Tayto Park Dr. J.B. Carroll Chair Membership & Licensing Committee Shaldon Wildlife Trust Wild Planet Trust Mr M. Bird Hon. Treasurer Chester Zoo National Marine Aquarium Ms J. Harley Chair Research Committee (To 1 November 2019) ZSEA Banham Zoo Living Coasts Mr N. Dunn Chair Living Collections Committee (To 19 May 2019) The Deep Paradise Wildlife Park Dr A. Bowkett Chair Field Conservation Committee Fota Wildlife Park Colchester Zoo Mr J. Christon Chair Mission Enabling Committee Jersey Zoo Folly Farm Mrs N Bridge Chair Conservation Education Committee Hawk Conservancy Trust Associate Representative Mr G. Batters BVA Representative Bristol Zoo Gardens Mrs C. Rugg Marwell Wildlife ZSEA Africa Alive! Mrs K. Duke Wild Planet Trust BVA Representative Mrs L. Whitnall Mr S. McKeown This report has been prepared in Ms S. Forsyth (To 25 March 2019) accordance with the provisions Dr L. Dickie applicable to companies entitled to Mr T. Morphew the small companies exemption. Ms P. Smout Approved by the Council of the Ms T. Hill Association on 23 July 2020 and signed on their behalf by: Dr F. Molenaar (To 13 June 2019) Mr M. Bushell (From 20 May 2019) Council Member Dr J. Cretney (From 13 June 2019) Professor D. Field (From 13 June 2019) Dr K. Pullen (From 1 November 2019) Dr. C. Schwitzer, Chair of Council Dr S J Smith (From 25 July 2019) 28 . BIAZA ANNUAL REPORT

The British & Irish Association of Zoos and Aquariums Financial Statement 2019 Independent Auditor’s Report To the Council of the British & Irish Association of Zoos and Aquariums for the year ended 31 December 2019 Opinion Other information We have audited the financial statements of the British & Irish The Council is responsible for the other information. The other Association of Zoos and Aquariums (BIAZA) (the ‘charitable information comprises the information included in the annual company’) for the year ended 31 December 2019 which comprise report other than the financial statements and our auditor’s report the Statement of Financial Activities and Balance Sheet and notes thereon. Our opinion on the financial statements does not cover to the financial statements, including a summary of significant the other information and, except to the extent otherwise explicitly accounting policies. The financial reporting framework that has stated in our report, we do not express any form of assurance been applied in their preparation is applicable law and United conclusion thereon. In connection with our audit of the financial Kingdom Accounting Standards, including Financial Reporting statements, our responsibility is to read the other information and, Standard 102 The Financial Reporting Standard applicable in the in doing so, consider whether the other information is materially UK and Republic of Ireland (United Kingdom Generally Accepted inconsistent with the financial statements or our knowledge Accounting Practice). obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent In our opinion, the financial statements: material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a • give a true and fair view of the state of the charitable material misstatement of the other information. If, based on the company’s affairs as at 31 December 2019 and of its incoming work we have performed, we conclude that there is a material resources and application of resources, including its income misstatement of this other information, we are required to report and expenditure, for the year then ended; that fact. • have been properly prepared in accordance with United We have nothing to report in this regard. Kingdom Generally Accepted Accounting Practice; and Opinions on other matters prescribed by the • have been prepared in accordance with the requirements of Companies Act 2006 the Companies Act 2006. In our opinion, based on the work undertaken in the course of the Basis for opinion audit: We conducted our audit in accordance with International • the information given in the Council’s report, which includes the Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our directors’ report prepared for company law purposes, for the responsibilities under those standards are further described financial year for which the financial statements are prepared is in the Auditor’s responsibilities for the audit of the financial consistent with the financial statements; and statements section of our report. We are independent of the charitable company in accordance with the ethical requirements • the directors’ report included within the Council’s report that are relevant to our audit of the financial statements in the has been prepared in accordance with applicable legal UK, including the FRC’s Ethical Standard, and we have fulfilled requirements. our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have Matters on which we are required to report by exception obtained is sufficient and appropriate to provide a basis for our opinion. In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we Conclusions relating to going concern have not identified material misstatements in the Council’s report. We have nothing to report in respect of the following matters in We have nothing to report in respect of the following matters in relation to which the ISAs (UK) require us to report to you where: relation to which the Companies Act 2006 requires us to report to you if, in our opinion: • the Council’s use of the going concern basis of accounting in the preparation of the financial statements is not appropriate; or • adequate accounting records have not been kept; or • the Council have not disclosed in the financial statements • the financial statements are not in agreement with the any identified material uncertainties that may cast significant accounting records and returns; or doubt about the company’s ability to continue to adopt the going concern basis of accounting for a period of at least • certain disclosures of Council’s remuneration specified by law twelve months from the date when the financial statements are are not made; or authorised for issue. • we have not received all the information and explanations we require for our audit; or BIAZA ANNUAL REPORT . 29

The British & Irish Association of Zoos and Aquariums Financial Statement 2019 • council were not entitled to prepare the financial statements material misstatement when it exists. Misstatements can arise in accordance with the small companies regime and take from fraud or error and are considered material if, individually or in advantage of the small companies’ exemptions in preparing the the aggregate, they could reasonably be expected to influence the Council’s report and from the requirement to prepare a strategic economic decisions of users taken on the basis of these financial report. statements. Responsibilities of the Council A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting As explained more fully in the Council’s responsibilities statement Council’s website at: https://www.frc.org.uk/auditorsresponsibilities. set out on page 26 the Council (who are also the directors of This description forms part of our auditor’s report. the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and Use of our report for being satisfied that they give a true and fair view, and for such internal control as the Council determine is necessary to enable This report is made solely to the Council as a body, in accordance the preparation of financial statements that are free from material with Chapter 3 of Part 16 of the Companies Act 2006. Our misstatement, whether due to fraud or error. audit work has been undertaken so that we might state to the Association’s Council those matters we are required to state to In preparing the financial statements, the Council is responsible them in an auditor’s report and for no other purpose. To the fullest for assessing the charitable company’s ability to continue as a extent permitted by law, we do not accept or assume responsibility going concern, disclosing, as applicable, matters related to going to anyone other than the charitable company and the charitable concern and using the going concern basis of accounting unless company’s Council as a body, for our audit work, for this report, or the Council either intend to liquidate the charitable company or to for the opinions we have formed. cease operations, or have no realistic alternative but to do so. Stanley Francis-Joseph FCCA, Senior Statutory Auditor Auditor’s responsibilities for the audit of the financial statements For and Behalf of Anthony Joseph & Co Limited Our objectives are to obtain reasonable assurance about whether Chartered Certified Accountants & Statutory Auditors the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an Business & Technology Centre auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit Bessemer Drive, Stevenage, Herts. SG1 2DX conducted in accordance with ISAs (UK) will always detect a Date: 23 July 2020 Credit: Donovan Lewis 30 . BIAZA ANNUAL REPORT

The British & Irish Association of Zoos and Aquariums Financial Statement 2019 Statement of Financial Activities (including Income & Expenditure Account) For the year ended 31 December 2019 Note Unrestricted Restricted 2019 2018 Fund Fund Total Total £ £ £ £ Income Donations 600 - 600 451 Income from charitable activities: 2 383,595 35,445 419,040 376,527 Membership Income Income from activities 2 21,546 21,546 20,059 Investment Income: Bank interest 991 - 991 641 406,732 35,445 442,177 397,678 Expenditure 3 485,090 21,800 506,890 353,419 Expenditure on charitable activities: Delivery of activities and services Total expenditure 485,090 21,800 506,890 353,419 Net Income / Expenditure (78,358) 13,645 (64,713) 44,259 485,831 61,611 Total Funds Brought Forward 407,473 75,256 at 1 January 2019 11 547,442 503,183 Total Funds Carried Forward at 11 482,729 547,442 31 December 2019 The notes on pages 33 to 42 form part of these accounts. BIAZA ANNUAL REPORT . 31

The British & Irish Association of Zoos and Aquariums Financial Statement 2019 Balance Sheet As at 31 December 2019 Notes 2019 2018 £ £ £ £ Fixed Assets 8 16,183 3,888 Current Assets Debtors 9 38,755 - 13,131 - 477,255 - 563,945 - Cash at Bank and in Hand 516,010 - 577,076 - Current Liabilities Creditors falling due in one year 10 49,464 - 33,522 - Net Current Assets - 466,546 - 543,554 Net assets - 482,729 - 547,442 Represented by: Unrestricted fund 11 - 407,473 - 485,831 Restricted fund 11 - 75,256 - 61,611 Total Funds 11 - 482,729 - 547,442 These financial statements are prepared in accordance with the special provi- sions applicable to companies subject to the small companies regime. The financial statements on pages 31 to 42 were authorized for issue by the Council of Association on 23 July 2020 and were signed on its behalf by: Dr. C. Schwitzer- Chair of Council M. Bird – Hon. Treasurer The notes on pages 33 to 42 form part of these accounts. 32 . BIAZA ANNUAL REPORT

The British & Irish Association of Zoos and Aquariums Financial Statement 2019 Notes to the financial statements For the year ended 31 December 2019 1 Accounting policies (c) Resources expended The principal accounting policies adopted in the preparation of Expenditure is recognized on an accrual basis as a liability is the financial statements are as follows: incurred and is reported as part of the expenditure to which it relates. (a) Basis of preparation • Charitable expenditure comprises those costs incurred by the The financial statements have been prepared in accordance charity in the delivery of its activities and services. It includes with the Accounting and Reporting by Charities: Statement both costs that can be allocated directly to such activities and of Recommended Practice applicable to charities preparing those costs of an indirect nature necessary to support them. their financial statements in accordance with the Financial Reporting Standard applicable to UK and Republic of Ireland • Governance costs include those costs associated with (FRS 102) (effective 1 January 2015) – (Charities SORP ) meeting the constitutional and statutory requirements of the FRS102)), the Financial Reporting Standard applicable in the charity and include the audit fees and costs linked to the UK and Republic of Ireland (FRS 102) and the Companies Act strategic management of the charity. 2006. The Charity meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognized at • All costs are allocated between the expenditure categories historical cost or transaction value unless otherwise stated in of the SoFA on a basis designed to reflect the use of the the relevant accounting policy note(s). resource. Costs relating to a particular activity are allocated directly, others are apportioned on the basis which is derived In preparing the financial statements the council members from the staff costs associated with each activity as follows: have considered whether in applying the accounting policies required by FRS 102 and the Charities SORP FRS 102, the Communication & Publicity 10% restatement of comparative items was required. After due consideration, it was concluded that no restatement of the Conservation and management 35% comparatives was required. Education 10% The financial statements have been prepared on a going concern basis. In arriving at this conclusion the council Membership services 15% members have taken into account any material uncertainties that may affect the charity’s ability to continue as a going Management and administration 30% concern. Council has concluded that there are no uncertainties that affect the charity’s ability to continue as a going concern. (d) Depreciation The period covered by this assessment is at a minimum twelve months from the date of the approval of the accounts. Depreciation is provided on all tangible fixed assets at the following rates: The charity has taken advantage of the exemption, not to prepare a Statement of Cash Flows as conferred by FRS 102 Furniture and fittings 25% on written (September 2015 version) and Bulletin 1. down value basis (b) Incoming resources Computer and electronic equipment 25% on written As for most elements of incoming resources, donations are recognized when received. However, membership down value basis subscriptions are accounted for in the year to which they relate. Capitalization of items of a fixed asset nature is based on the nature of the expenditure. Investment income is recognized on a receivable basis. BIAZA ANNUAL REPORT . 33

The British & Irish Association of Zoos and Aquariums Financial Statement 2019 (e) Taxation status The Association is registered for VAT. The Association produces literature, principally to its own members, in accordance with its objective to encourage the proper care of wild animals in captivity. HM Revenue & Customs have accepted that there is not a liability to tax on any surplus which may be generated by this activity. (f) Pensions The charity operates a defined contribution scheme. The pension charge recorded in the accounts is the amount of contributions payable in the accounting year. (g) Fund accounting Unrestricted funds comprise the accumulated reserves of the charity. They are available for use at the discretion of the council in furtherance of the general objectives of the charity. Designated funds are also unrestricted funds, but represent funds set aside for a specific purpose by the council. Transfers between funds are carried out only on the Board’s approval. Restricted funds are not unrestricted funds, they represent funds that are to be used for a specific purpose. (h) Debtors Trade and other debtors are recognized at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due. (i) Cash at bank and in hand Cash at bank and cash in hand includes cash and short term highly liquid investments in deposits or similar accounts. (j) Creditors and provisions Creditors and provisions are recognized where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognized at their settlement amount after allowing for any trade discounts due. 34 . BIAZA ANNUAL REPORT

The British & Irish Association of Zoos and Aquariums Financial Statement 2019 Notes to the financial statements For the year ended 31 December 2019 2 Income from charitable activities 2019 2018 £ £ Membership Income: Associate Members Subscriptions - Unrestricted 15,393 17,012 Non Associate Members Subscriptions - Unrestricted 368,202 350,437 Non Members Fees - Unrestricted - - Other Membership Services - Restricted 35,445 9,078 419,040 376,527 Income from other activities: Unrestricted 2019 2018 £ £ Parliamentary Reception - 1,620 Promotions 13,892 12,609 Annual Conference - 5,030 Corporate Sponsorship 5,400 600 Training and Sundry Income - 200 Miscellaneous Income 2,254 - 21,546 20,059 BIAZA ANNUAL REPORT . 35

The British & Irish Association of Zoos and Aquariums Financial Statement 2019 Notes to the financial statements For the year ended 31 December 2019 3 Charitable Activities Communication Conservation Membership Membership & & Animal Services- Services- Publicity Management Education Unrestricted/ Restricted 2019 2018 Designated Total £ £ £ £ £ £ £ Unrestricted Staff Costs 30,289 106,010 30,289 45,433 212,021 158,650 Grants and Donations (Note 6) - 5,000 - - 5,000 - Conservation Support & Research Costs (Note 6) - 30,500 - - 30,500 16,745 Premises Expenses 528 1,850 528 793 3,699 3,694 General Office Expenses 434 1,517 434 650 3,035 3,327 Ref. Materials, Publicity, PR etc 358 20,540 - - 20,898 18,691 Depreciation 430 1,507 430 646 3,013 845 Computer and Website support costs 1,264 4,425 1,264 1,896 8,849 4,328 Travel, Subsistence & Subscriptions 1,955 24,789 1,955 2,932 31,631 27,369 Events, Promotions & Conferences - 5,180 2,406 - 7,586 14,942 Exhibition Costs 17,550 - - - 17,550 - Recruitment Costs - - - - - 733 Consultancy - - - - - 6,573 Governance Costs (Refer Note 4) 455 1,656 455 684 3,250 4,450 Support Costs (Refer Note 5) 19,599 68,525 19,599 29,327 137,050 78,241 Other Costs 152 473 153 230 1,008 1,036 Designated & Restricted Specific member services: - Restricted (Refer Note 11) 21,800 21,800 13,795 - Designated - - - 73,014 271,972 57,513 82,591 21,800 506,890 353,419 36 . BIAZA ANNUAL REPORT

The British & Irish Association of Zoos and Aquariums Financial Statement 2019 Notes to the financial statements For the year ended 31 December 2019 4 Governance Costs - Unrestricted 2019 2018 £ £ Consultancy Fees - 1,200 Auditors Remuneration 3,250 3,250 3,250 4,450 5 Management & Administrative Costs - Unrestricted Management and Administration - Staff Costs 90,866 67,993 Premises Costs 1,585 1,583 General Office Expenses 1,623 1,907 Depreciation 1,292 362 Bank Charges 376 394 Training Costs 1,802 278 Recruitment Costs 8,215 - Computer and Website Support Costs 3,793 1,855 Other Costs 7,339 3,869 Consultancy Fees 20,159 - 137,050 78,241 6 Details of Grants and Donations, Research Costs and Conservation Support Costs The Conservation Support & Research Costs relates to the funding provided to South West Environmental Parks which enables them to collate results from research projects and make them accessible to animal care and conservation staff within our sector. The amount included in Grant & Donations of £5,000 relates to contributions to the IUCN Species Survival Commission to enable that organisation to carry out its functions. BIAZA ANNUAL REPORT . 37

The British & Irish Association of Zoos and Aquariums Financial Statement 2019 Notes to the financial statements For the year ended 31 December 2019 7 Staff costs 2019 2018 £ £ Salaries 266,387 194,282 Social security 21,232 17,310 287,619 211,592 Pension contribution 15,268 15,051 302,887 226,643 The number of employees receiving total employment benefits of more than 2019 2018 £60,000 are as follows: No. No. £60,000 - £70,000 - 1 The average number of employees during the period was 7 (2018: 7). This being categorized into: Management & Administration – 2 (2018: 2), Conservation & Animal Management – 2 (2018: 2) and Communications & Members Services – 3 (2018: 3). Both the payroll and pension costs are allocated to activities in the proportions as detailed in accounting policies note and are wholly charged to unrestricted funds. The pay for all members of staff are reviewed annually and set/increased as appropriate with agreed levels at the finance panel meeting of the Council. The council members were not paid or received any other benefit from the charity, neither were they reimbursed expenses during the year (2018: Nil). No council member received payment for professional or other services supplied to the charity (2018: Nil). The key management personnel of the charity, comprise the council members and both the Chief Executive Officers. The total employee benefits of the key management personnel of the charity were £81,510 (2018: £66,551). 38 . BIAZA ANNUAL REPORT

The British & Irish Association of Zoos and Aquariums Financial Statement 2019 Notes to the financial statements For the year ended 31 December 2019 8 Fixed Assets Fixtures & Plant & Fittings Equipment Total £ £ £ Cost At 1 January 2019 635 11,942 12,577 Additions in the year - 16,600 16,600 At 31 December 2019 635 28,542 29,177 Accumulated depreciation At 1 January 2019 376 8,313 8,689 Charge for the period 65 4,240 4,305 At 31 December 2019 441 12,553 12,994 Net Book Value At 31 December 2019 194 15,989 16,183 At 31 December 2018 259 3,629 3,888 BIAZA ANNUAL REPORT . 39

The British & Irish Association of Zoos and Aquariums Financial Statement 2019 Notes to the financial statements For the year ended 31 December 2019 9 Debtors 2019 2018 £ £ Trade Debtors 32,009 9,008 Other Debtors 1,563 - Prepayments and Accrued Income 5,183 4,123 38,755 13,131 10 Creditors 2019 2018 £ £ Trade Creditors 14,659 - Other Taxation and Social Security 18,901 16,815 Other Creditors 1,804 638 Accruals and Deferred Income 14,100 16,069 49,464 33,522 40 . BIAZA ANNUAL REPORT

The British & Irish Association of Zoos and Aquariums Financial Statement 2019 Notes to the financial statements For the year ended 31 December 2019 11 Restricted funds Movement in year Restricted Funds Incoming Resources Balance at Resources/ Expended/ Balance at 1 Jan. 2019 Transfers Transfers 31 Dec 2019 £ £ £ £ Zoo Animal Management Course 26,384 6,000 2,380 30,004 Elephant Project 11,582 5,000 5,697 10,885 World Land Trust 168 - - 168 Aquariums Fund 10,638 15,992 11,303 15,327 Working Group Funds 7,486 8,453 1,990 13,949 Conservation Conference Fund 5,353 430 4,923 61,611 35,445 21,800 75,256 Unrestricted and Designated Funds Resources Balance at Incoming Expended/ Balance at 31 1 January 2019 Resources Transfers December 2019 Unrestricted Funds 485,831 406,732 485,090 407,473 485,831 406,732 485,090 407,473 Total Funds 482,729 The Zoo Animal Management Course (Diploma in the species work; and the Working Group Funds is funds held for Management of Zoo and Aquarium Animals) fund is set up to other BIAZA Working Groups. The World Land Trust is money further the educational objectives of the charity. The Elephant donated by members to the BIAZA conservation projects overseas Project represents donations from Member collections holding in partnership with the World Land Trust. The Conservation elephants for elephant welfare research. The Aquariums Fund Conference Fund was set up to provide funding for the conference is money collected from non-BIAZA aquarium members and costs. is used for an aquatic project; the NSWG fund is for native BIAZA ANNUAL REPORT . 41

The British & Irish Association of Zoos and Aquariums Financial Statement 2019 Notes to the financial statements For the year ended 31 December 2019 12 Net assets held by funds Unrestricted Designated Restricted 2019 Fund Fund Funds Total £ £ £ £ Fixed assets 16,183 - - 16,183 Cash at bank and in hand 401,999 - 75,256 477,255 Other net current assets/(liabilities) (10,709) - - (10,709) 407,473 75,256 482,729 13 Financial commitments and contingent liabilities There were no financial commitments nor contingent liabilities at the year ended 31 December 2019. 42 . BIAZA ANNUAL REPORT

1290 ANNUAL REPORT BIAZA ANNUALCRreEdPitO: RRaTche.l G4a3le

Cover: Polar Play- Polar Bear Talvinder Chohan Yorkshire Wildlife Park Fordingbridge are proud of their continued work helping zoos, aquariums and leisure operators elevate their outside space with bespoke canopies, covered walkways and statement buildings. Focused on sustainable engineering and dynamic design, we are proud to continue to work alongside some of the UK’s leading attractions to enhance both animal enclosures and customer experience. As a proud BIAZA Corporate Member, some of the services we provide include: • Sustainable admissions buildings, education centres & enclosures • Guest information points • Industrial steel & glulam fabrication for enclosures • F&B dining canopies • Gift shops • Covered meeting areas • Entrance canopies Our approach ensures full collaboration throughout every stage of the design & build process, from planning to delivery, resulting in complete transparency at every step of the project. Pre-fabricating our materials offsite ensures a timely build with minimal disruption to your environment. Sustainability is built in as standard. Like you, we are passionate about what we do, striving to exceed client expectations and deliver beyond the brief. We would love to work in partnership with your attraction to provide an exciting addition for your visitors. E: [email protected] . T: 01243 554455 . W: www.fordingbridge.co.uk Regent’s Park, London, NW1 4RY Email: [email protected] Tel: 00 44 20 7449 6599 www.biaza.org.uk Join us on Facebook Follow us on www.facebook.com/biazaofficial Twitter @BIAZA The British & Irish Association of Zoos and Aquariums is a charitable company limited by guarantee and registered in England and Wales number 6789783. Registered Office Regent’s Park, London NW1 4RY. Registered Charity Number 1128168 and SC040783 (Scotland). Published by Coast Agency www.coast.agency