Niagara Health New Hire Welcome Package Pre-Read

New HireWelcome Package

2Table of ContentsWelcome! ..........................................................................................3Who We Are ......................................................................................4General Orientation Day ....................................................................5Documentation Session......................................................................6Payroll ...............................................................................................7Health Screening................................................................................7Occupational Health Contacts …………………………………………………………. 8Photo Identification…………………………………………………………………………. 9Staff Parking ......................................................................................9Uniform Policy .................................................................................10YES - Your Electronic Schedule…………………………………………………………11Department Contact List ..................................................................12Forms Appendix ...............................................................................13

3Welcome!Dear Niagara Health Employee,Welcome to Niagara Health! Thank you so much for choosing to work with us.You can now count yourself among a great team. At Niagara Health we are committed toworking hard to provide extraordinary care to our patients and making Niagara one of thehealthiest places on earth. Together we will do great things!We are very excited to have you join us.Suzanne Johnston,President, Niagara Health

4Who We AreNiagara Health (NH) is a multi-site hospital comprised of five sites serving approximately434,000 residents across the 12 municipalities making up the Regional Municipality of Niagara.Douglas Memorial Site Greater Niagara General Site Port Colborne Site in Fort Erie in Niagara FallsSt. Catharines Site Welland SiteNH provides a wide range of inpatient and outpatient clinics/services across our sites, includingAcute Care, Surgical Care, Emergency and Urgent Care, Kidney Care, Complex Care, MentalHealth and Addiction, Long Term Care and Cancer Care. NH is made up of approximately 4,800employees, 600 physicians and 850 volunteers, with an annual operating budget of more than$500 million. More Patient Care Statistics. Purpose, Vision, Values Leadership Accessibility Privacy and Confidentiality

5General Orientation DayAll new employees attend Corporate General Orientation at the St. Catharines Hospital Site.You will have the opportunity to learn about Niagara Health, meet others, and ask questions.Your scheduled orientation date can be found on the final page of your official offer letter.Time: 8:30am – 4:30pmLocation: St. Catharines Site – Auditorium. 1200 Fourth Avenue, St. Catharines.Parking: Please park in the gravel lot located behind the hospital, using the entrance off ofFourth Avenue. For Corporate General Orientation day only you will have parking at no charge.Please print the authorized parking pass that your recruiter has included as an attachment inyour new hire email.Directions to Auditorium: Traveling over the bridge from the gravel lot, stay to the lefthand side of the building. Continue around the side of the building and travel to the mainentrance. Once inside, travel straight down the main hallway to the elevators. Go to the 2ndfloor, travel straight from the elevator, and the entrance to the Auditorium is on the rightthrough the Academic and Education Centre double doors.City Transit: Click here for St. Catharines Transit routes and schedules.Contact: For any questions or to reschedule orientation please contact your RecruitmentSpecialist at ext. 44200 or your manager.Bus Tour: We will be traveling by bus to the Welland and Niagara Falls hospital sites. Pleaseadvise your recruiter if you have any concerns or require accommodations.Uniforms: Are available for purchase immediately following the orientation session.Uniforms can also be purchased prior to orientation, please see the Vendor Schedule in theForms Appendix. Visa, MasterCard, Debit and Cash are accepted.Refreshments are provided during the day.Dress in comfortable professional (business casual) clothes and come scent-free (e.g. noperfume or other scents that may affect others around you as we are a scent-freeenvironment.) Bring a sweater or jacket as the room temperature varies.

6Orientation Session Overview: Our Niagara Health Safety - Employee and Patient Safety. Including; Quality, Patient Safety and Risk Management, Infection Prevention and Control, Workplace Relations, and Occupational Health and Safety. Niagara Health Site Tour – Traveling by bus Computer Access TrainingDocumentation SessionEach new employee is required to arrange for a Documentation Session with Compensation andBenefits as is outlined in your offer letter. If you have not yet arranged a session, pleasecontact Compensation and Benefits at 905-378-4647 ext. 44200.Your documentation session will take place at one of the hospital sites. Your documentationsession should be completed prior to starting in your new position. Please bring the followingcompleted forms to your session:  Signed Offer Letter  Privacy and Confidentiality Acknowledgment  Code of Conduct Form  CORE Values Commitment Form  Employee Information Form  Original Criminal Record Check  Void Cheque  Social Insurance Card  Proof of Date of Birth (I.e. birth certificate, passport, driver’s license)  Any relevant degrees, diplomas, registrations, and certificates  TD1 and TD1ON forms  HOOPP Enrolment Form and HOOPP Beneficiary Form (mandatory for Full Time Permanent Hires) OR HOOPP Waiver  Manulife Beneficiary Form - Group Life & AD/D (for Full Time Permanent Hires)  Manulife Enrollment Form for Benefits (for Full Time Permanent Hires)  Previous Experience Forms (Unionized employees only)The above forms were sent in a zip drive format to your email address along with your offerletter. The Privacy and Confidentiality Acknowledgement form, Code of Conduct form, andCORE Values Commitment form can be found in the Forms Appendix section of this package.

7PayrollIn your offer letter you will find information concerning your rate of pay, benefit entitlements,and union information (if applicable). Any related questions that you have can be discussed atyour scheduled documentation session with Compensation and Benefits.Pay is distributed bi-weekly through direct deposit, with the pay date being Thursday. Paystubs are sent electronically to your NH email account on pay day.Health ScreeningIt is a condition of your employment that your health review must be initiated within twoweeks of your start date and completed within 30 days of your initial appointment. This is toensure that you, your co-workers, and our patients are safe. Please contact your OccupationalHealth & Safety nurse as listed in your offer letter. Your health review may consist of morethan one appointment. You are required to bring the Occupational Health & SafetyDepartment New Hire Health Review that is located in the Forms Appendix of this package toyour appointment. NH Health Screening Requirements Proof of immunization / bloodwork results for: Measles, Mumps, Rubella, Chicken Pox (Varicella), Tetanus / Diphtheria / Pertussis, Hepatitis B (if you do not have a vaccination record, were born after 1970 and attended a school in the Niagara Region, please contact Niagara Region Public Health Department (905-688-3762) to obtain a copy. A lab requisition can be provided if you are unable to locate your blood work/immunization records.) Tuberculosis Skin Testing N95 respirator Fitting Results Health Card

8Occupational Health ContactsOccupational Health and Safety Department Contact (905-378-4647)Douglas Memorial Hospital / Greater Niagara Sue Davy ext. 53904General Hospital (DMH/GNGH) Michelle LensonPort Colborne Site / Welland Hospital Site ext. 33203(PCG/WHS) Patricia Secord-ReynoldsSt. Catharine’s Site (SCS) / Data Centre / Detox ext. 43337

9Photo IdentificationYour Identification Badge (ID) identifies you as an employee of NH.Included on your badge is your photo on both sides, your job title on bothsides, and both your first and last name on one side, and solely your firstname on the other side. Your team members, coworkers, patients andtheir families will be able to call you by name and know the role you playat NH.Your badge is programmed to give you access into required areas for your particular role /jobfunction. By this, your badge functions as an integral component of security measures at NHand must be worn at all times while at work and in an area on your person that is easily visiblefor others to view. If you lose your ID badge you are responsible for reporting that it is missingto Security and having a new one issued. A fee is applied for lost ID cards.There are 3 possible ways to obtain an ID Badge: 1. General Orientation. Security will take your photo and issue a card by the end of the session. 2. Prior to General Orientation, you are able to bring your signed offer letter and personal Identification (e.g. Driver’s License, Passport) to site Security at the Greater Niagara General Site, St. Catharines Site, or Welland Hospital Site to have an ID badge issued. Please call and notify the Security desk prior to going in. 3. During your Documentation Session.Staff ParkingOnce you receive your ID badge you are able to register for Staff Parking through PreciseParkLink. Your ID badge is how you will access the parking lots. Employees are required to payfor this service; deductions of $27 are made bi-weekly from your pay. To register, go online towww.preciseparklink.com/myparking or call Precise ParkLink at 1-888-783-7275. You mayalso visit the Parking Office – located in Lot B – St. Catharines Site. You will be required toprovide Precise ParkLink with the first 5 digits located under your photo on your ID Badge inorder to activate staff parking. Further Staff Parking information can be found in the FormsAppendix section of this package.

10Uniform PolicyAt NH, employees who are visible to our patients and visitors are required to wear a uniform.This provides a positive and professional impression of the Hospital while maintaining safetystandards and preventing the spread of infection to others. Uniform colours depend on thework you do at the Hospital:Staff Colour Footwear:Nursing (RN and RPN) Light BlueRehabilitation (includes PT,OT, Speech, Rec Therapy) Burgundy Sturdy footwear with closed heelFood Services Black and toe, medium to low heel withEnvironmental Service/Project Porter White a stable sole of firm, non-slipMaterials Management Grey material suited for the workingMedical Imaging (includes Radiation Technologists) Purple area. Steel toe shoes shall bePSW/Unit Aide/Health Care Aide Hunter Green worn by designated positions inPharmacy Technicians/Assistants Red NH.Respiratory Therapy and Dialysis Technicians Navy BlueWard Secretary/Front Line Patient Clerk/Registration Clerk Pink If you are not required to wearFacilities Management Navy Construction a uniform, these are ourLaboratory Teal Business Casual expectations:Pharmacists Business Casual AttireSocial Work Business Casual Attire a) Clothing must be neat, clean,Spiritual Care Business Casual Attire pressed and loose enough toClinical Nutrition Business Casual Attire permit free movement.Mental Health Staff Business Casual Attire b) Dresses, skirts or shorts must beChildren’s Health Staff Black Bottoms and Child friendly top of a length that presents aOR/PARR/Day Surgery/MDR/L&D/HIU OR Greens business or “business-casual”Non-Uniform Business Casual Attire attire. c) Spandex pants, sweat pants,* All uniforms must be purchased jeans and jean like pants, casual orthrough In2 Uniforms. The cut off shorts are not permitted.Uniform Order Form and Vendor d) Low cut bodices, torso exposingSchedule are located in the Forms tops, tank tops, thin straps are notAppendix section of this package. permitted.Black scrub pants may be e) Tops should be designed topurchased through any vendor. ensure the torso is covered at all times. f) Clothing or accessories that demonstrate a personal point of view or that has illicit, profane, suggestive, biased, sexually related, alcohol related or tobacco related text graphics or logos are not permitted. Please review the complete NH Dress Code Policy: 155 020 001 Policy · Corporate Standard of Appearance for Non-Uniformed and Uniformed Personnel

11Your Electronic Schedule - YESAs a new hire you may be starting to work in a department that is currently using a softwaresolution called Kronos. Kronos captures the hours that you work and matches those hours toyour schedule. If your department currently utilizes YES you will be notified and enrolled duringyour General Orientation session.As a new hire this is important to you because:  This is how you are scheduled to work and paid for your time  You will use InTouch terminals at the beginning and end of every shift  You will use Kronos to post your availability so that you can be called in to fill vacant shifts  You will use Kronos to view your work calendar, submit requests and view your timecardThe InTouch Terminal Biometric Job Aid for Employees is included in the Forms Appendix.Mandatory e-Learning ContentWe want to make sure you are safe at work so we require every employee to complete thefollowing training. The table below provides the name, link, due dates and actions. You will beable to complete the e-Learning content once you receive your unique Niagara Healthcomputer log in information at General Orientation.Mandatory e-Learning SourceNet (Intranet) Due Dates ActionsContent Link View videos andAccessibility for Within two weeks of complete quizOntarians with AODA VIDEOS/QUIZ your start date. Review PowerPoint andDisabilities Act (AODA) complete quizWorkplace Hazardous WHMIS QUIZ Within two weeks of Training moduleMaterials Information your start dateSystem (WHMIS) Training moduleViolence Prevention Violence Within two weeks ofand Code WhiteTraining Module Prevention/Code White your start dateRespectful WorkplaceTraining Module Respectful Workplace Within two weeks of your start date

12Department Contact List Department Extension/Phone NumberNH Main Phone NumberCompensation and Benefits / HR Main Line /Recruitment Specialists 905-378-4647Occupational Health and Safety (DMH/GNG) – Sue Davy Ext. 44200Occupational Health and Safety (PCG/WHS) – Michelle Lenson Ext. 53904Occupational Health and Safety (SCS) – Patricia Secord-Reynolds Ext. 33203Organizational Development Ext. 43337Precise ParkLink Ext. 32268Security – Greater Niagara General Site 1-888-783-7275Security – St. Catharines Site Ext. 52800Security – Welland Hospital Site Ext. 44309In2Uniforms Ext. 32295(Email: [email protected]/[email protected]) 905-389-5885Orientation Checklist General Orientation Complete Privacy and Confidentiality Review / Code of Conduct Review / CORE Values Commitment Review. You will sign and submit each form at documentation. (see Forms Appendix) Documentation Session Complete Order Entry Training Complete (if required/see Offer Letter) Interprofessional Orientation Complete (if required/see Offer Letter) Health Screening Complete Uniform ordered (if required) Staff Parking Pass (optional) Mandatory Learning Content complete (AODA Quiz, WHMIS Quiz, Violence Prevention and Code White Training Module)

13Forms AppendixMake sure to print:  Occupational Health and Safety New Hire Review  Privacy and Confidentiality Acknowledgement Form  NH Code of Conduct Form  NH Core Values Commitment Form  Uniform Information and Order Form  Monthly Parking Agreement  United Way Donation Form  InTouch Terminal Biometric Job Aid for Employees

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