Hilltop 2016 Annual Report

HILLTOP 2015 ANNUAL REPORT Mission Award Winner Rhiannon Morales- Foelker

The Independence we want and the Support we need.PREMIER SENIOR LIVING COMMUNITIESVisit Hilltop’s independent and assisted living communities today and discover a world of gracious living, personalized care, and unsurpassed amenities.Now Renting Studio, 1 and 2 Bedroom Apartmentsn Luxurious apartments featuring n Medication assistance and medical great views and spacious floorplans transportationn Temporary assisted living stays n 24-hour emergency responsen Social activities and trips n Personal assistance, room service,n Restaurant-style dining and pet walkingThe Commons The Fountains (970) 243-3333 (970) 243-8800 625 27 1/2 Road 3203 N. 15th Streetwww.TheCommonsGJ.org www.TheFountainsGJ.orgL O C A L LY O W N E D A N D O P E R AT E D B Y H I L LT O P - M A K I N G A D I F F E R E N C E F O R P E O P L E O F A L L A G E S

2015 ANNUAL REPORT Page 9HILLTOP BOARD OF DIRECTORS x 3 Page 122015 MISSION AWARD WINNER x 5 Page 15For Rhiannon Morales-Foelker the path to becoming Hilltop’s 2015 Mission Awardwinner was anything but easy. Her journey includes a life lived within the system, 2being a client of Hilltop’s youth programs, and a search for family cobbled togetherfrom the most unlikely of places.WOMEN HELPING WOMEN x 7The Western Slope Triple Play women’s golf tournament helps support Hilltop’sLatimer House and those affected by domestic violence.HILLTOP LEADERSHIP TEAM x 82015 KEN KITZMAN VOLUNTEER OF EXCELLENCE WINNER x 9In 2015 Hilltop recognized Kevin Elliot as its Volunteer of the Year, a man whoseindomitable will and positive attitude inspire others to make the most of their own lives.WHY LOCAL HELP MATTERS x 11Hilltop’s Health Access program helps a young deaf couple navigate the complexhealthcare enrollment process.SHE WASN’T ALONE x 12Courtney turns to Hilltop’s Family First program for support when she suddenly findsherself a single mom of three children.A CAMP OF THEIR OWN x 13Local philanthropist Robert Zimmer partners with Hilltop to fulfill his lifelong dream.AN AGE APPROPRIATE CAREER x 14Karen worried her age would make a career change impossible, but she found theperfect fit with Hilltop’s Home Care.A DRIVE TO GIVE BACK x 15High school student Alia Poell organizes a coat drive for women facing domesticviolence.BREAKING DOWN EMPLOYMENT BARRIERS x 16Ted’s changing physical condition meant he needed help finding a new job andsomeone to listen.BUILDING A SAFE HOME x 17The Commons expands their Memory Care Wing for those with Alzheimer’s anddementia.WELLNESS WORKS x 18Hilltop offers its award-winning Health Top Wellness Solutions to area organizations.HILLTOP BY THE NUMBERS x 19WITH GRATITUDE x 21 2015 HILLTOP ANNUAL REPORT

HilltopCommunity Resource Board John Camper Bill Byers Jim Grisier Duke Wortmann Board Chairman Board Vice Chair Board Secretary Past Board Chairman Chief of Police, City of GJ Grand Valley Power CPA Mesa Moving & StorageSusan Corle Tracey Garchar Mary Spirio Gretchen Gore Kirk Henwood Bruce HillWilliams, Turner & Executive Director Academic Success Coach Mission Integration Manager Deputy Superintendent President Holmes, P.C. Dept. of Human Services Colorado Mesa University St. Mary’s Hospital Montrose County SD Superior Alarm, Inc. Jody Kole Linde Marshall Jennifer Joe Taylor Clay Tufly Shackelford CEO Consultant Controller Regional PresidentGJ Housing Authority Family Court Facilitator Colorado Mesa University Alpine Bank State of Colorado GVA Management BoardMike Stahl John Williams Rita Crumpton Rich Emerson Denny GranumBoard President Board Vice President Board Secretary Owner President Hilltop Attorney Retired Johnson’s House Monument Homes of FlowersAlecia Gordon Joanna Little Buzz Moore Michael Santo Denny Stahl Owner Broker Associate Sales Manager Attorney RetiredA Healthy and Fit Life ReMax 4000 Guild Mortage Company Bechtel & Santo3 2015 HILLTOP ANNUAL REPORT

Letter from theChairman of the BoardGreetings and thank you for your interest in the great work Hilltop “In nearly accomplishes for our community. As you look through this all criminal annual report, I think you may be surprised and impressed at the behavior, the variety and breadth of Hilltop’s reach. Often when people think of Hilltop, the first things that come to mind are the more visible suspectsfacilities and programs such as The Commons or Latimer House. While those experiencedare both flagship programs we are very proud of, Hilltop is so much more. a violent or turbulent From its early focus on Polio treatment over 65 years ago, Hilltop has since childhood,grown to become an indispensable service provider and safety net for one in whichcommunity members facing all sorts of challenges. From critical prenatal carefor young mothers-to-be, to compassionate care for seniors facing the parentalcomplexities of aging… and everything in between… Hilltop is there to provide nurturingsupportive and comprehensive services to the most vulnerable in our was lacking.”community. As Police Chief, I am particularly interested in Hilltop’s programs thatprovide aid to juveniles in crisis and young families struggling to raise theirchildren safely and effectively. While Hilltop provides these programs out ofcompassion and a commitment to ‘do the right thing,’ we in police work havelong known there is a direct and clearly identifiable link between poor early-childhood parenting and future criminality. In other words, in nearly all criminalbehavior, the suspects experienced a violent or turbulent childhood, one inwhich parental nurturing was lacking. Most were victims of child abuse. Amongtheir many other offerings, Hilltop has developed a number of programs whichseek to break this cycle and build healthy families early. As you peruse this annual report, you’ll read firsthand accounts from clientswhose lives have been enriched and made safer through the work of Hilltop.You’ll also hear from Hilltop employees whose sacrifice, commitment, andpassion drive their day to day service to our community. Hilltop was recentlynamed one of the healthiest workplaces in the nation by the AmericanPsychological Association, an honor that accurately reflects the work andcommitment of Hilltop Leadership to ensure the welfare of all their employeesas well as the clients they serve. I consider it one of the high honors of my career to serve as Board Chairmanfor Hilltop. I believe you will also be impressed and touched by the impactHilltop has on the citizens of Western Colorado, and I hope you will be inspiredto support Hilltop through your service or donations. There are many worthycauses that seek your help, but if you’re searching for one which directlyimpacts your friends, family, and neighbors in a fiscally responsible manner, asthey face an array of life’s challenges, you need look no further than Hilltop. - John Camper, Hilltop Board Chairman2015 HILLTOP ANNUAL REPORT 4

2015 MISSION AWARD WINNER Rhiannon’sLong Road HomeFor Rhiannon Morales-Foelker the path to becoming Hilltop’s 2015Mission Award winner was anything but easy. Her journey includes a life lived within the system, being a client of Hilltop’s youthprograms, and a search for family cobbled together from the most unlikely of places. Today, Rhiannon is an inspiring mentor to other youth whose path she knows all too well.Rhiannon and her brother were removed from felt safer on the streets. She also fell into a downward spiral their biological family when she was three. of alcohol and drug abuse. At the age of 16, Rhiannon had a Over the next nine years they would be baby and tried to turn her life around by attending school and placed in various foster care homes, getting a job. This was also the point when Fran Morales, her eventually becoming separated from each Department of Human Services (DHS) case worker firstother, a loss that would haunt Rhiannon for many years. came into her life. Fran and Rhiannon worked together, butWhen Rhiannon was 12 she was adopted by a family and were unable to create a stable environment for the baby. Theexperienced both physical and mental abuse. She began courts eventually terminated Rhiannon’s parental rights,running away from home and exhibiting Rhiannon placing the child with an adoptive family.behavioral issues including threatening Rhiannon was devastated at the loss of thesuicide if she was returned to her adoptive looked around baby she had loved unconditionally. Shefamily. became addicted to meth, lost 40 pounds, Rhiannon was placed in Hilltop’s and her hair began to fall out, “I felt I deserved to be punished.”and realized sheAlternative Treatment Unit (ATU) for thefirst time at the age of 14. There she At the age of 17, Rhiannon was arrested while on meth and placed in thewas broken - butreceived counseling in a highly-structured determined notresidential program. Through the program to end up like care of the Department of YouthRhiannon realized her acting out had been these women - Corrections (DYC). Rhiannon wasa cry for help and that she was mourning she was going to brought into the county jail in handcuffsthe loss of her biological family. For the change her life! and shackles, and because she was justfirst time in her life Rhiannon began to feel one month shy of her 18th birthday, waslike she was in control, she spoke up for placed in a cell among adult women.herself and gained a sense of self- Rhiannon looked around and realized sheempowerment. Rhiannon said, “ATU was broken - but determined not to end upbecame my safe place, I learned to cook like these women - she was going toand take care of myself, and the counselors change her life! The court placedwere kind and respectful.” Rhiannon would go back and forth Rhiannon in Hilltop’s Residential Youth Services (RYS)between the ATU and her adoptive family several times program. At RYS Rhiannon received comprehensivebefore they eventually relinquished their parental rights, guidance and treatment. It became another safe place for her,placing Rhiannon back into the foster care system. where she learned to live with other people and to trust andRhiannon continued to run away from home, finding she respect her counselors and therapists.5 2015 HILLTOP ANNUAL REPORT

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After nine months, Rhiannon had served her court-ordered in working with the girls in the program; she had been one oftime and was placed in one final foster care home. The them and has empathy for what they are going through.woman was tough, “She was strict and swore like a sailor, Rhiannon will sometimes share her story with the girls tobut as crazy as it sounds, she was exactly what I needed at help them relate to her, telling them, “I’m not you, but I dothat time in my life.” The woman passed away a few years understand because I was here, I know the desperation of notlater, but Rhiannon was on the right path. She had her GED having a family.” Rhiannon loves her position and feelsand was determined to make something of her life. fulfilled on a daily basis, “I see the dreams and potential in these girls and it’s gratifying to help them succeed.” Through a chance encounter, Rhiannon ran into Fran whohad retired from DHS and was now running a coffee shop. Rhiannon can’t believe how blessed her life has become;Fran offered Rhiannon a job at the shop and encouraged her she is married, has a healthy three year old daughter, ownsto enroll at Colorado Mesa University. Rhiannon was unsure her own home, and is considering returning to school to getat first, but soon found she loved college life. She moved in her master’s degree. Fran also helped her find her biologicalwith Fran while she attended school and, eventually, Fran brother and birth parents, “I can’t believe I went from havingadopted her at the age of 27. Once Rhiannon had graduated no family to having more than I know what to do with.” Aswith her bachelor’s degree, she found herself in a rut, waiting Rhiannon turns to thoughts of family, she is quick to addtables. It was Fran who encouraged her utilize her experience Fran, Hilltop, DYC, and the strong women therapists,and apply for a position with Hilltop. counselors, and parole officers who helped her through the hard times, “They were there when I needed them, stuck by Rhiannon applied for an open position with Hilltop’s RYS me, and became my chosen family.”program, the very same program in which she had once beena client. During the interview Rhiannon remembers looking Rhiannon Morales-Foelker was named Hilltop’s 2015around the table and feeling she didn’t have a chance against Mission Award winner in recognition of her outstandingthe other applicants that had more education and work work in the Residential Youth Services program. Equallyexperience. But she shared openly her experiences as a important is her courage in sharing her own story and the“Hilltop kid,” her struggles growing up, and her desire to impact it has had on the lives of the girls she mentors andgive back. Two hours later she received a call to say she had encourages. When asked what she has learned from her lifethe position, “I just remember screaming into the phone, I so far, Rhiannon says, “Forgiveness and gratitude. No mattercan’t believe I got it!” who you are, or what family you were born into, we all struggle. Anyone can pull themselves up and have it all if you Today Rhiannon works as the Recreational Coordinator at choose to.”Hilltop’s RYS program. She considers her past a huge benefit Women Helping Women Community organized fundraising events help provide much needed support to Hilltop programs. One of the largest events is the Western Slope Triple Play, Colorado’s only 3- day women’s golf tournament. Organized by an incredible group of local women and sponsored by ANB Bank, the tournament is held on three of Western Colorado’s most scenic and challenging courses - Bookcliff Country Club, Tiara Rado Golf Course, and Redlands Mesa Golf Club. Held in July, Western Slope Triple Play raised $20,000 for Hilltop’s Latimer House. For information on the 2016 Western Slope Triple Play, call (970) 640-6093 or visit westernslopetripleplay.org.7 2015 HILLTOP ANNUAL REPORT

The HilltopManagement Team Mike Stahl Will Hays Carter Bair Jed BalestrieriChief Executive Officer Chief Operating Officer Chief Financial Officer Senior Director - Client ServicesKaye Hotsenpiller Lisa Martin Michaelle Smith Cathy Story Colleen Anderson Senior Director - Senior Director - Senior Director - Senior Director - Director - Regional Services Human Resources Learning Senior Life Options Fiscal ServicesCandice Batterson Sue Conry Kellee Echave Mark Fugere Todd Goro Director - Director - Director - Director - Director -Residential Youth Services Hilltop Home Care Corporate Administration Jobs Program Information Technology Mike Green Don Kendall Bruce Schwenke Jackie Sievers Jon Tadvick Director - Director - Director - Director - Director -Marketing & Development Property Services Purchasing Brain Injury Services The Fountains 2015 HILLTOP ANNUAL REPORT 8

2015 KEN KITZMAN VOLUNTEER OF EXCELLENCE AWARDA Born Fighter Hundreds of individuals volunteer at Hilltop each year, providing vital support to our programs and those we serve. Each volunteer’s story is different, as is the passion that drives them. In2015, Hilltop recognized Kevin Elliott as its Ken Kitzman Volunteer of Excellence Award winner, a man whose indomitable will andpositive attitude inspire others to make the most of their own lives.Kevin Elliott was working as a truck driver daily physical struggle. Louis said, “So many people in when he was diagnosed with multiple types Kevin’s position could give in to depression, but he was here of cancer, including optical cancer which every day, 40 hours a week, with a great attitude and smile resulted in the loss of one eye. The treatment on his face.” As Louis and the other members of the and recovery lasted five long years, in which maintenance team got to know Kevin, his determination andKevin was unable to work, “I hated not working, it was attitude had a profound effect. Louis explained, “Kevinfrustrating but I tried to concentrate on my recovery and get would show up even when he wasn’t feeling well, he helpedstronger.” Finally his doctors approved him to return to us to step out of our boxes and see life from a newwork, but after years of being unemployed and no longer perspective.”able to continue his career as a truck driver due to his limited In the fall of 2015, Kevin’s health began to deteriorate,vision, Kevin began to explore volunteer opportunities. causing him to temporarily loose the sight in his remainingIn December of 2014, Kevin began volunteering with eye, and eventually succumb to a very rare and serious formHilltop’s Maintenance Department, “I had grown up in the of pneumonia. While the maintenance crew knew Kevin wasGrand Valley and knew about Hilltop. It was important to me facing medical issues, they had no idea how serious it hadto help others and give back to the “It was become until Louis stopped by Kevin’scommunity and I knew I could do that home to check on him, “Kevin alwayshere.” Kevin was assigned to work with important tried to keep quiet about what he wasLouis Palmer, Hilltop’s Landscape going through so I was shocked to learn heCoordinator, helping with the landscaping, to me to help was in the hospital in a medically inducedplanting of flowers, maintaining shrubs, others and give coma.” The crew rallied to support Kevin,and general maintenance duties. Kevin letting him know his Hilltop family wasalso got to work on many of Hilltop’s there.various campuses, seeing firsthand the back to the Kevin eventually recovered from thewide-range of Hilltop’s programs and pneumonia and regained sight in his eye.making personal connections with many of His doctors made it clear his ongoing medical concerns would preclude himcommunity...”the residents and clients. For Kevinbecoming a volunteer was more than not from ever returning to work full time, butbeing at home watching TV, “I wanted to regain that sense of they did approve his returning as a Hilltop Volunteer on asatisfaction and camaraderie that comes from working.” limited part-time basis. Kevin said, “I am so excited to beFor Louis, having Kevin volunteer with the Maintenance back at Hilltop, I can’t express how much these guys meanDepartment was a godsend, increasing the services they to me.” For Louis, nominating Kevin for Hilltop’s Kencould offer to other Hilltop programs. Louis has worked with Kitzman Volunteer of Excellence Award was a personalmany volunteers over the years, and he appreciated the help opportunity to honor the man he had come to know andthey offered as they pursued their career paths or sought to respect, “I don’t know too many people who take on lifegive back to the community. With Kevin, he saw a young with the strength, grace, and humor Kevin has shown, I amman that appeared healthy at first glance, but was facing a proud to know him.”9 2015 HILLTOP ANNUAL REPORT

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Why Local Help MattersHilltop’s Health Access program helps a young deaf couple navigate the complex healthcare enrollment processAnthony and Marlene Roberts are a young couple Access where they met Rhonda Lofing, Certified Guide. who have been married for four years. They worked Rhonda began working with the couple by writing down hard and built a life together. Still in their 20s, they questions and answers, but as they progressed into thedidn’t feel a huge need for health insurance, but they didn’t process, this became cumbersome. Not being able to hearwant to pay the tax penalty for not having coverage. Neither wasn’t the only obstacle, this was also Anthony andof their employers offered coverage, so they turned to the Marlene’s first experience with health insurance since bothonline Connect for Health Colorado marketplace. Anthony had been previously covered under Medicaid. Rhondaand Marlene found the process confusing, and reaching out reached out to a local American Sign Language interpreterfor help was difficult as both are deaf. They couldn’t just who came in to translate conversations for the couple.pick up the phone to speak with someone, so they began tolook for local help they could access in person. With the interpreter’s help, Rhonda was able to walk Anthony and Marlene through their health plan options. She Anthony and Marlene were referred to Hilltop’s Health was also able to qualify them for a cost-sharing reduction11 2 0 1 5 H I L L T O P A N N U A L R E P O R T

which reduced their deductible and out-of-pocket expenses. health care, she didn’t hesitate to refer them to Rhonda andMarlene said, “We found the perfect plan to meet our needs Health Access, “Their income situation was complicated,and we couldn’t believe how affordable it was.” Anthony and they aren’t very tech-savvy, but Rhonda was able to helpadds, “Rhonda was very helpful, respectful, and patient. It them get signed up for coverage too.”meant a lot to find help locally and we wouldn’t want towork with anyone but Rhonda.” A special “thank you” to Julie Messick for providing interpreter services for this interview. Anthony and Marlene continue to stop by the HealthAccess offices if they have questions about their bills or To learn more about Hilltop’s Health Access callclaims. When Marlene’s parents needed help signing up for (970) 244-0850 or visit www.hilltopshealthaccess.org.She Wasn’t AloneCourtney turns to Hilltop’s Family First program for supportwhen she suddenly finds herself a single mom of three childrenCourtney’s husband passed away in January of 2015, “It was devastating, I never planned on being a single parent of three children.” Courtney’s youngest son,Oliver, was also experiencing seizures and developmentalissues - life became overwhelming and Courtney knew sheneeded help. She learned of Family First from a counselorshe was seeing and decided to learn what it was all about.Courtney began working with Amber Stoltenberg, a ParentEducator with Family First, who would visit Courtney at home. Amber’s visits allowed her to assess Courtney’s situationand to offer education and other support. It also gave her theopportunity to spend time with Oliver, who at first reactedstrongly to a new person in the home by throwing toys andbooks at Amber. Courtney shared her fears that Oliver maybe Autistic, “A lot of people tried to comfort me by sayingOliver’s developmental issues were just a symptom of theseizures, or the loss of his father, but I worried it wassomething more.” Together Amber and Courtney got Oliverthe tests needed to confirm a diagnosis of Autism. Amberthen helped Courtney enroll Oliver in preschool where hecould receive additional therapy. Courtney said, “It felt goodto know someone heard my concerns, with Amber’s help Icould face Oliver’s condition head on and get him thetreatment he needed as early as possible.” Courtney also began attending the Mom’s Group throughFamily First. Here she had the chance to visit with othermothers in an informal setting, Courtney said, “We becamefriends, we support each other and we get to see each other’skids grow up.” The Mom’s Group also gave Courtney greatinformation on nutrition, parenting skills, and they evenprovide lunch which is a nice treat. Courtney was also ableto bring Oliver to the groups, where he could socialize withother children in the playroom. Because of Oliver’s Autism,2015 HILLTOP ANNUAL REPORT 12

this social interaction is helpful as Oliver learns to respect care and don’t judge you. They are there to support us andother children’s boundaries while having fun. they all come from a good place.” Courtney also credits Amber for her invaluable support, “I don’t know what I Today Courtney is quick to refer other struggling moms would have done without her.”to Family First. Some of them resist reaching out for help,worried what others may think of their “broken home,” but To learn more about Hilltop’s Family First Program callCourtney tells them, “The Family First staff is great, you will (970) 244-0460.be amazed at how much support they can offer, they trulyA Camp of Their OwnLocal philanthropist Robert Zimmer partners with Hilltop to fulfill his lifelong dream“One child came to us at nine in the morning - I This week-long camp gives children ages 6-12 the was able to work from home, so at lunch I took opportunity to participate in outdoor activities such as scenic him out to play in the yard. After that I went rafting trips, swimming, hiking, picnic games, and fishing.back to work. My wife, Wanda later told me that he kept “A lot of kids have never had the chance to go fishing. Thisasking her ‘where’s daddy?’—he was looking for me,” said was something I enjoyed doing since I was eight years old,”Robert Zimmer, founder of Hilltop’s Zimmer Family Kids said Robert. Since the camp’s beginnings trout fishing hasCamp and the Zimmer House. “I only played with him for a been an annual activity. “These kids are so proud to catchcouple hours. He craved a father and for him I filled that these fish and they will jump up and down with joy whenrole.” they do. We even cook the fish afterwards, but the kids want Robert and his wife, Wanda have fostered over 50children, providing a home to kids that were in need ofemergency placement and respite care. “We changed diapersfor ten years,” laughed Robert. When Wanda first introducedthe idea of fostering children in their home, Robertremembers feeling he didn’t have the time. “I didn’t thinkwe should do it, but she was adamant and it didn’t take muchto persuade me,” said Robert. With three children of his own, Robert saw that thefostering experience strengthened his family. He believes itwas something he and his family were meant to do. But, ashappy as the Zimmers were to have a home full of joy andenergy, it was always emotionally difficult to see the kids go.“These children wanted nothing more than for someone tolove them,” said Robert. The Zimmers opened their heartsand their home to children that often had nothing more thana grocery bag filled with all their belongings. “Fostering wasthe genesis of my dream,” said Robert. In 2012, Hilltop’s Regional Office partnered with Robertto create the Zimmer Family Kids Camp. When Robertfinished his presentation to Hilltop’s staff, he remembersKaye Hotsenpiller, Senior Director of Regional Servicessaying, “I like it, let’s do it!” This camp exists in the light ofRobert’s life dream: to provide a safe place for kids tosimply be kids. The Zimmer Family Kids Camp is held atLaughing Bear Ranch in Ridgway, Colorado every summer.13 2 0 1 5 H I L L T O P A N N U A L R E P O R T

to eat only the fish they caught.” feet. “These are good people with circumstances beyond their control. We want to give them a fresh start,” said The camp is one of the many ways Robert and his family Zimmer.contribute to Hilltop’s Regional Office. The Zimmers alsodonated a house for Hilltop’s Transitional Living Program Looking back on his experiences Robert credits Wandaproviding emancipated youth and other young men and for his ability to make his dream a reality. “If you are blessedwomen with a place to live while becoming self-sufficient. to have a family where parents stay together and provide a“It’s difficult to see people struggling,” said Robert. “Foster loving, stable home, you can’t take that for granted,” Robertcare will boot kids out on the street at 18 and we just thought concluded.it would be nice to have a safe place for people to stay.” TheZimmer House gives young adults a chance to get on their For more information on Zimmer Camp at Laughing Bear Ranch or the Zimmer House call (970) 252-7445. An Age Appropriate CareerKaren worried her age would make a career change impossible, but she found the perfect fit with Hilltop’s Home CareKaren Bibby had been a dental assistant for over 40 14 years when she realized it was time to make a career change. Karen had always been drawn tohelping others, referring to herself as a natural caregiver. Sheknew she wanted to use her existing skills while developingone-on-one relationships with people, but she also wanted tobe a part of something larger than herself. It was important toKaren her next employer shared her values and were part ofthe greater community. Karen began to narrow her focus on the home careindustry which appealed to the caregiver in her. Karen said,“As soon as I began looking into home care, it seemedeveryone was recommending Hilltop as the place to work.”Karen was excited to learn Hilltop shared all the values shewas passionate about, including treating both their clientsand employees with integrity and compassion, and as anonprofit they were committed to putting people first overprofits. Once Karen reached out to Hilltop she quicklylearned they also valued her, “While I consider myselfageless, at 63 I was finding other employers considered myage a negative, but Hilltop valued my experience and skills.” Karen began her career at Hilltop Home Care two yearsago and finds it’s the perfect fit, “Home care is a naturalextension of how I wanted to live my life. I get to becompassionate, patient, creative, and spontaneous whilecaring for others.” Karen loves her varied duties, the widerange of services she gets to bring to her clients, and theflexible schedule that leaves her plenty of time for otherpursuits. Karen also revels in building relationships with thepeople she serves, “I’m going into their homes, into theirlives, I get to learn a lot about them and their stories are 2015 HILLTOP ANNUAL REPORT

fascinating.” She even finds that her age “at 63 I was finding feel like I am an important part of theis actually an asset in working with her other employers bigger picture.”clients, “I find I can relate to them easily considered my ageand I think they are comfortable with me Hilltop Home Care offers a wide-as well.” a negative, but Hilltop range of personalized services to help valued my experience you achieve your optimal independence Karen is quick to share her including post hospitalization care,enthusiasm for working at Hilltop Home and skills.” medication management, personal care,Care and refers friends at every companionship, housekeeping,opportunity. Her personal experiences younger coworkers whose vitality and transportation, emergency responsegive her a unique perspective, allowing enthusiasm bring out positive aspects of monitors, and more.her to see the quality of care given to her own personality. Most importantly,clients as well as the benefits of being a Karen credits Hilltop with valuing her For more information on HilltopHilltop employee. For Karen, Hilltop as a person, “Hilltop truly believes Home Care call (970) 208-1345 orHome Care is more than a job, it allows people make the difference, they listen visit www.HilltopHomeCare.org. Toher to be social with both clients and to my ideas, respect me, and make me learn more about a career at Hilltopcoworkers, surrounding her with an visit www.htop.org and click on theinteresting mix of people including “Employment Opportunities” link. A Drive to Give Back when you leave the house, you aren’t thinking about the storm that’s comingHigh school student Alia Poell organizes a coat in and that it will only be 5 degrees drive for women facing domestic violence tomorrow.”While many juniors in high shelter for those fleeing domestic abuse The time and effort Alia went school are consumed with and sexual assault, welcomed the through to help these women in need worries of who to take to opportunity to be the beneficiary of was extraordinary. Alia and her bestprom and what colleges to apply to, 17 Alia’s coat drive. friend, Racee O’Dell, called numerousyear old Alia Poell set her sights on businesses and organizations askingmore philanthropic ventures in the fall “When women are fleeing their them to open their hearts and hostof 2015. In a conversation with her homes from a dangerous situation they donation boxes. The friends spent theirschool counselor an idea sparked to host only think to grab the important stuff; evenings painting and hanging postersa coat drive. “It’s cold and people need most times that ends up being their kids to advertise the mission. After a threecoats!” said Alia. and their purse,” describes Theresa week collection period and over 200 McKenzie, Volunteer and Special Event coats donated, Alia and Racee washed Without any prompting, Alia set out Coordinator for the Latimer House. and organized them all so the recipientsto fill this need in the community. “There is this overwhelming sense of of the coats could stay warm in a freshHilltop’s Latimer House, an emergency urgency and if it’s 50 degrees and sunny and clean coat. While dropping off the donations, Alia said her favorite part was seeing the house and feeling how loving and nurturing the environment was. “No one really thinks about what these women actually go through,” said Alia. “I just wish I could have brought more of what they needed.” Alia hopes to continue to organize this drive in her senior year and pass it on to a predecessor when she goes off to college. “I have so many ideas on how to do this better. I would love to expand into all the neighboring communities and bring everyone together.”15 2 0 1 5 H I L L T O P A N N U A L R E P O R T

Breaking DownEmployment BarriersTed’s changing physical condition meant he needed help finding a new job and someone to listenTed Bennet had worked as a boiler Colorado. David specializes in helping alone. That’s more important than plant operator for decades. It was people with disabilities transition to anything.” a physically demanding job but work, serving as a one-stop solution byhe had never missed a day of work. coordinating work incentive programs, To learn more about theThen at the age of 62 he required hip benefits, training, and more. David also Mesa County Workforce Center andreplacement surgery and found himself works with employers to break down Ability Connection Colorado, callunable to continue in his profession. Ted barriers and match trained candidates (970) 248-0871 or visitstruggled to find employment better with the right jobs. David’s goal was to www.workforcecenter.mesacounty.us.suited to his condition, but found little assess Ted’s physical abilities, help himsupport from area employers who transition into a new career, and regainweren’t interested in training someone his sense of self-worth.his age. Ted said, “I felt like I hadnowhere to go and no one to talk to. It With David’s help, Ted is exploringhurt not to be wanted or needed anymore new opportunities, “I know I don’t haveand I would sit at home and cry.” the personality for customer service work, and I can’t work a cash register or Ted turned to the Mesa County computer, but I am extremely confidentWorkforce Center for help and was David will find me a position.” For Ted,connected with David Nelson, a David represents more than a return toCommunity Work Incentive employment, “I can call David any time,Coordinator with Ability Connection he listens, and lets me know I’m not Over 500 people gathered to help Hilltop celebrate its 65th Anniversary on July 31, 2015. Theth casual evening featured a marching drum core, interactive dueling piano concert, great food, and the chance to recognize all those Hilltop helps in the community. The celebration was such a success we will be hosting another Bash in July 2016. For more information on becoming a part of the fun call (970) 244-0422. 2015 HILLTOP ANNUAL REPORT 16

A Valentine’s Building a Safe Home Dance for Those 55 and Better! The Commons expands their Memory Care Wing for those with Alzheimer’s and dementiaProving that age is just a number, asold out crowd helped to make theValentine’s Dance hosted by HilltopSenior Living Communities and TheBeacon Senior Newspaper a hugesuccess. Everyone enjoyed anamazing evening with dancing toClark Gault’s Swing City Expressband, great food, and lots oflaughter. This popular event will beback for a fourth year in 2017 so besure to get your tickets. The Commons of Hilltop memory services for seniors and their expanded their Memory Care caregivers. The Fountains and Wing to meet the growing needs Commons of Hilltop provide of those affected by Alzheimer’s and Companion Care Wings for those with dementia. The Memory Care Wing less severe needs, allowing them to provides secured care with private and access the care they need without semi-private apartments in a home-like moving to another facility. Senior Hilltop offersenvironment. The warm Daybreak provides a unique day program for and cozy common areas a wide varietyoffer companionship and those with Alzheimer’s and dementia, and gives socialization, while the of memory beautiful garden area services for their caregivers the allows residents secured flexibility and support to access to the outdoors. care for their loved ones Delicious meals are seniors and at home. Hilltop Home served from The Care also provides a full Common’s extensive their caregivers range of care options for menu. Residents also those who want to age at enjoy stimulating and creative activities, home, or to support their caregivers. outings, and support services that ensure Hilltop also provides a comprehensive an enriching experience. The caring Navigating Through Memory Loss & staff is specially trained in dementia and Dementia guide free of charge, as well Alzheimer’s care, and work with both as caregiver training and support the residents and their families. groups. In addition to the Memory Care To learn more about all of Hilltop’s Wing, Hilltop offers a wide variety of memory services call (970) 243-3333.17 2 0 1 5 H I L L T O P A N N U A L R E P O R T

Wellness WorksHilltop offers its award-winning Health Top Wellness Solutions to area organizationsHilltop’s long-term commitment a customized wellness program that will to worksite wellness has improve your company’s productivity produced benefits that have and morale, increase retention, andexceeded our goals for our 680 control costs associated with healthcareemployees. Mike Stahl, Chief Executive and absenteeism. Health Top WellnessOfficer for Hilltop, says, “We see Solutions gives you the professionally-improved teamwork, increased designed tools and resources you needproductivity, and a culture shift where to be successful, and the flexible pricingemployees are working more for our means you only pay for the services youmission than a paycheck.” Hilltop has need. Rebecca is a professional traineralso enjoyed very tangible benefits from and wellness expert with over 20 yearsour wellness program including reduced experience. Rebecca offers a full-rangehealth care costs and workers’ of services to create your customizedcompensation insurance premiums. All program, including personalthese changes are being noticed - consultations, monthly newsletters,Hilltop has been recognized on both the SMART goal packets, group wellnessstate and national level as one of the leader toolkits, video seminars,“Healthiest Places to Work.” promotional items, special project management, and unique wellness Health Top Wellness Solutions is challenges that are fun and get results.now offering the same wellnessprograms to other businesses and To learn more and to schedule a freeorganizations in our community. consultation, call Rebecca Weitzel atRebecca Weitzel, Health Top’s Wellness (970) 244-0698.Coordinator, works with you to create2015 HILLTOP ANNUAL REPORT Sixth Annual Men In Heels Race Reaches New Heights On September 24th, 2015, a recored breaking 24 teams - 120 men, stepped into high heels to make a statement and let those affected by domestic violence know they aren’t alone. Together they raised over $30,000 and awareness for Hilltop’s Latimer House. These funds help Latimer House provide vital domestic violence services including emergency shelter, 24-hour crisis line, counseling, children’s services, and transitional housing. To be a part of the 2016 Men in Heels Race call (970) 242-4400 or visit meninheelsrace.org. 18

By the NumbersHow do you measure “success” when your goal is making a difference in people’s lives?At Hilltop we celebrate each individual served, knowing we have touched a life and helped make a positive difference in our community.Our Clients Get Real...............................................76 Life Adjustment Program Hilltop Youth Services ......................149 Residential ...................................86Those served through Hilltop’s Robert A. Brown Center .....................39 Day Services..................................9programs in Mesa, Delta, Montrose, Tandem Families...............................232and Ouray Counties Uncompahgre Prenatal......................286 Mesa County Workforce Center Children, Youth & Families GED...........................................345Children, Youth Services Total ................................5,063 Professional Services .............1,839& Family Services Employment First, Adult Services Food Stamp, Employment MESA COUNTY & Training ............................11,545 MESA COUNTYAlternative Treatment Unit...............159 DELTA, MONTROSE & OURAYB4 Babies & Beyond Hilltop’s Health Access .................1,142 Latimer House Tri-County Resources Prenatal ......................................385 Crisis Line ..............................1,566 Children, Families, Adults .....2,182 Crisis Line ..............................2,596 Safehouse ....................................57Family Connections..........................436 Safehouse ..................................394 Advocacy, counseling,Family First.......................................436 Advocacy, counseling, referrals, groups,Residential Youth Services .................54 referrals, groups, transitional housing...................135 transitional housing...................238 DELTA, MONTROSE & OURAY Adult Services Total...................19,952Attendance Advocate........................629Home Care The name you trustBeyond theExpected At Hilltop Home Care we know remaining safe, secure, and independent in your own home can be a primary worry as you age. Aging well in your home may require a wide-range of personalized services to help you achieve your optimal independence. At Hilltop Home Care we offer: n Post-hospitalization and n Companionship surgery care n Housekeeping, pet care, and n IV therapy, medication handyman services management, and injections n Transportation and errands n Meal preparation n Physical, occupational and n Emergency Response speech therapists Monitors n Chronic disease n All caregivers screened and management insured n Personal care Ask about our Aging Life Care Specialists and how they can help you navigate the complex issues of aging at home (970) 208-1345 • HilltopHomeCareGJ.org19 2 0 1 5 H I L L T O P A N N U A L R E P O R T

Senior Life Options 29,854service hours Hilltop Financials contributed by MESA COUNTY Hilltop Volunteers last year. Hilltop’s (Fiscal year ending 7/31/2015) volunteers are an important part ofThe Fountains ...................................108 Hilltop’s mission, as they continue to Facility Food ParticipantThe Commons...................................174 lead through action to make a Expenses 3% CostsThe Cottages .......................................73 difference for people of all ages.Senior Daybreak .................................86 16% 5%Home Care Medical..........................140 30%of all Mesa County’sHome Care Non-Medical .................206 births in 2014 were to Benefits SuppliesSenior Life Options Total...............787 B4 Babies & Beyond participants. 15% 2% B4 Babies continues to provide SNAP SHOTS prenatal care services to women in an Hilltop Other effort to reduce and even eliminate Expenses 8%$14million paid in wages to health disparities in Mesa County. $33,232,693 Hilltop’s 680 employees - B4 Babies’ low birth weight rate wasmaking it one of the largest employers 5.49%, compared to Mesa County’s Donations / Salariesin Mesa County. Employees get the rate of 8.15%. Fundraising 51%opportunity to put their talents andpassion into a career that has the 265Christmas Eve meals 8% Medicad /potential to change people’s lives. delivered to homebound Medicare seniors by over 100 Hilltop volunteers39%of Hilltop’s revenue and The Commons of Hilltop kitchen 17% came from outside our staff - A great way to celebrate thelocal economy. This means true meaning of Christmas. Governmentapproximately $16.6 million was Contractscontributed to our local economy to $1,037,785hCr 22%benefit the thousands of clients servedby Hilltop’s programs in Mesa, Delta, Hilltop spent on food for its various HilltopMontrose, and Ouray counties. program clients including The Revenues Fountains and Commons of Hilltop, $33,945,119 Life Adjustment Program, Senior Daybreak, and others. Other 1% Private 52%Kids Don’t Come Strengtheningwith Handbooks. the whole familyFamily First does. Hilltop’s Family First program offers strength-based Giving and client driven services with the aim of building families the strong families from the inside out. We promoteencouragement confidence in parenting by supporting the family unit& opportunities they need for and enhancing parenting and life skills with compassion. Our services include: success Family Parent Support through well-being and child home visitation and stability interactions and groups Comprehensive For more information call (970) 244-0460 support for 1105 Colorado Avenue, Grand Junction, CO families featuring the Parents As Teachers Curriculum! 2015 HILLTOP ANNUAL REPORT 20

With GratitudeWe would like to thank the foundations and funders who provided support for Hilltop’s programs. Being recipients of our community’s generosity enables us to give people of all ages a chance at long-lasting success. Foundations & Grantors Telluride Foundation Enstrom Candies Temple Hoyne Buell Foundation Family Health West ($1,000 or more between 8/1/14 to 7/31/15) Union Pacific Foundation FCI Constructors, Inc. United Way of Mesa County First Presbyterian ChurchBaby & Me Tobacco Free US Bank Corp Flunison FundBacon Family Foundation Verizon Wireless George McKinley EstateBruce Dixson Fund Victim/Witness Assistance (VALE) Grand VillaCity of Grand Junction - CDBG Victims of Crime Act (VOCA) Home Care of the Grand ValleyColorado Coalition Against Domestic Waldeck Fund Home Loan & Investment CompanyViolence Wal-Mart Foundation IMA of ColoradoColorado Coalition for the Homeless Western Colorado Community Insight Financial SolutionsColorado Division of Criminal Justice Foundation Jewish Communal FundColorado Domestic Violence Program Western Slope Triple Play JG Management SystemsColorado Health Foundation Wilson Family Trust KREX News Channel 5Colorado Parent & Child Foundation Zimmer Helping Hands Fund Craig and Joanna LittleThe Colorado Trust MBC Grand BroadcastingDaniels Fund Major Funders Nancy Martin – Martin Summit PropertiesDuncan Charitable Trust Shirley MartinEl Pomar Foundation ($1,000 or more between 8/1/14 to 7/31/15) Theodore and Terri MeinholdEmergency Solutions Grant Mesa County Medical Society AllianceHelen K & Arthur E Johnson Foundation Ace Hardware of Clifton Montrose Water FactoryHill Foundation Advanced Refrigeration Heating & Air Mike and Kathy MoranJohn S. Scurci Foundation Alpine Archaeological Consultants, Inc. Isabelle NeffJunior Service League Alpine Bank Primary Care PartnersKiwanis Club American Furniture Warehouse Andrew RebakMarch of Dimes ANB Bank Rocky Mountain SanitationMary Kay Foundation Audio Video Experts Sequent Information ServicesMesa County Community Services Block Herb and Laura May Bacon Shimmy MobGrant Bank of Colorado Skyline ContractingMesa County Department of Human Virginia Brey Dennis and Linda StahlServices John and Teresa Camper StriveMesa County Physicians IPA Capital Business Systems Sysco Intermountain Food ServiceMontrose Community Foundation Chadwick Steinkirchner & Davis Talon WineryMontrose County School District Chamberlin Architects The Daily SentinelNina B. Garde Trust Chevron Clay TuflyOlsen Family Trust City Market Stores WalgreensPromoting Safe and Stable Families Colorado 500 Club Wells Fargo Bank(PSSF) Community Hospital Western Milling LLCRocky Mountain Health Plans Susan Conry and Vicki Duneman Western Rockies Federal Credit UnionSam S. Bloom Foundation Consolidated Electrical Distributors Western Slope Triple PlanSchramm Foundation Richard and Jennifer Diamond George WheelerSt. Mary’s Hospital Drug Free Montrose Whitewater Build MaterialsSturm Family Foundation EC ElectricSuncor Energy Eide Bailly LLP21 2 0 1 5 H I L L T O P A N N U A L R E P O R T

HILLTOP MEMORY CAREThe name you trust for comprehensive and compassionate care Dementia and Alzheimer’sCare, Support, and Information.We understand navigating the complex issues of memory loss can be confusing.You have questions and getting the answers you need can be frustrating. With onefree call to the experts at Hilltop’s Senior Helpline you can get all theinformation and support you need including: NCOAMWREENMOEWPOWIERNNYG n Safe and secure assisted living options for those facing memory loss. n Unique day program that gives caregivers the flexibility andsupport they need to care for their loved ones at home.n Valuable information and support groups specifically designed for those caring for someone affected by dementia and Alzheimer’s.To learn more call (970) 244-0799 or visit HilltopSeniorHelpline.org

NON-PROFIT ORG US POSTAGE PAID GRAND JCT. CO PERMIT 144 1331 Hermosa AvenueGrand Junction, CO 81506 “We give to Hilltop because they are a great organization that touch so many in our community.” - Ed Forsman President, FCI Constructors, Inc.Sometimes we all need a little help facing life’s challenges. For over 65 years,Western Colorado has turned to Hilltop for compassionate and comprehensivehuman services. We put people first and give them the tools and support theyneed. Our wide-ranging programs offer real world solutions designed to givepeople of all ages a chance at long lasting success.For information on our programs, to become a volunteer, or tomake a donation call (970) 242-4400 or visit www.htop.org