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Cloud SecurityIntroduction to the Cloud Security and Advanced Cloud Security Auditing forCSA Star Certification CSA STAR Certification 1 Day 2 Days Learn what Cloud Computing is, how to secure it, and how a CSA STAR Learn how to conduct an audit to assess a cloud service provider’scertified cloud service provider can give you the level of assurance you compliance with the Cloud Security Alliance (CSA) Cloud Controls Matrixneed to measure and demonstrate the robustness and performanceFoRf (CCM). You’ll also learn how to evaluate the maturity level of a cloud FRtheir cloud security operations. service provider’s security controls and find out how CSA STARAuditing Cloud Security for STAR Certification FREN certification recommendations are made. FREN1 Day EN Certified CSA STAR Auditor ENSTAR certification gives cloud service providers the ability to prove that 2 Days their registration to the Cloud Security Alliance’s (CSA’s) Security, Trust Led by an experienced trainer, this two day course will help you learn howand Assurance Registry (STAR) has been independently assessed agaFinRst to conduct an audit for STAR certification and will work through a detailedthe new STAR certification maturity model. case study to teach you how to determine a rating froercoSmTAmRecnedrtaifircaattiinogFn.fRorLed by an experienced instructor, this one day course will help you EN You’ll learn how to determine a maturity score andlearn how to audit cloud security for the STAR certification program STAR certification. You can only audit to the STAR certification scheFmReEaNndand learn how to apply the maturity model when auditing a provider’ssecurity controls. recommend a rating once you have attended and passed this course. ENMedical DevicesThe medical device industry faces a complex global marketplace, affected by multiple regulatory systems, international and nationalstandards and requirements. BSI offers a range of services for the medical device industry covering ISO 13485:2003, CMDCAS, JapanPAL, US FDA 510K Review, and CE Marking for Medical Devices and Pressure Equipment. CE Marking is mandated by New ApproachDirectives. Many products are covered by these directives, and to be placed on the market in the EU, some must bear CE Marking —it’s a legal requirement.Understanding ISO 13485:2003 ISO 13485:2003 Requirements (TPECS) 1 DayThis introductory course teaches you how to interpret the clauses of 2 DaysISO 13485:2003, the importance of management involvement in This competency-based 2-day course teaches a general understanding ofISO 13485:2003 implementation, the proper use of PD CEN the concepts of the ISO 13485:2003 standard and how the requirementsISO/TR 14969, and the link between ISO 13485:2003 and Good FR impact the day-to-day operations of organizations in the Medical DeviceManufacturing Practices. industry. The clauses of ISO 13485:2003 are ePxrpinlaciinpeleds iannddeitnacill,updreosviFdiRng EN a base for understanding the Medical Device auditing the requirements of the standard. FR EN EN20 www.bsigroup.ca/training performance sustainability risk

Medical DevicesISO 13485:2003 Internal Understanding ISO 14971 Quality Systems Auditor (TPECS) 1 Day3 Days This course is designed to provide participants with an understandingThis advanced course teaches you how to interpret the clauses of of the impact that ISO 14971 has on the decision making process atISO 13485:2003 and apply the principles of PD CEN ISO/TR 14969, medical device manufacturing firms. It helps medical deviceISO 14974, and ISO 19011 to the auditing process of a Medical Device professionals gain an understanding of how ISO 14971 can improve FR their business and risk management efforts.Quality Management System, and to plan, conduct, and report effectFivReinternal audits to ISO 13485:2003. FR EN ENISO 13485:2003 FR EN Overview of ISO 13485:2003,Lead Auditor (TPECS) EN the CMDRs, the MDD, and JPMDL 4 Days 2 DaysThis advanced course teaches Quality Management definitions, This course provides an overview of the ISO 13485:2003 standard,concepts, guidelines, and principles and how to interpret the clauses including its intent and requirements, its relationship with andof ISO 13485:2003. You will learn to apply the principles of PD CEN differences from CMDRs, the MDD, and JPAL, and the process involvedIMSOed/iTcRal1D49ev6i9ce, IQSOua1l4it9y7M4a, nanagdeImSOen1t9S0y1s1tteomth, aenadutdoitminganpargoeceasnsaoufdaiFt R in achieving ISO 13485:2003 registration. You will also learn about FRprogram, prepare audit reports, and conduct audit follow-ups. FR EN medical device regulations and directives in Canada, Europe, and Japan, the CE Marking process for the European market, and the EN process to import medical devices into Japan.Implementing ISO 13485:2003 EN Medical Devices CE Marking 2 Days 3 DaysThis course discusses Quality Management definitions, concepts, This course discusses the EU classification of medical devices, theguidelines, and best practices, providing students with a thorough European CE Marking approach, the quality assurance requirementsunderstanding of ISO 13485:2003’s process approach and clauses, for medical devices sold in Europe, and coming changes to the MDD.the proper use of PD CEN ISO/TR 14969, the importance of Quality FR rTehqeuciroeumrseenwtsi,llaenndalbalbeeylionug,taonrdecthoegnviazleuethoefrpoolestomf satraknedtasrudrsv,eeilslsaenncteiFalRmanagement involvement, and how to prepare an audit of a and vigilance. FR ENManagement System. EN ENFor dates, prices and locations, see pages 22 to 25 21 performance sustainability risk

Dates & LocationsThe following pages list the dates, locations and prices of all the courses currently available for public training. Our schedule iscontinuously updated so if dates and locations you require are not available, please contact us for further details. All prices are listed inCanadian dollars unless otherwise specified. Please note that all of our public and instructor lead courses are subject to GST or HST.If you don’t see a course that you would like to enroll in, please contact us and we will gladly discuss other training options (includingon-site training) with you.Early Bird DiscountRegister 60 days or more before course start date to receive up to $100 discount on Public Training courses.  Quality Management 3 days $1,195   Quality ManagementISO 9001:2008 Internal Quality ISO 9001:2008 Lead AuditorSystems Auditor (TPECS) (TPECS) 4 days $1,795 1/18/16 - 1/20/16 Vancouver, BC 3/14/16 - 3/17/16 Montréal, QC 1/18/16 - 1/20/16 Montréal, QC 3/21/16 - 3/24/16 Vancouver, BC EN 1/25/16 - 1/27/16 Edmonton, AB EN 4/11/16 - 4/14/16 Kitchener, ON WK 2/15/16 - 2/17/16 Halifax, NS WK 4/25/16 - 4/28/16 2/22/16 - 2/24/16 Montréal, Quebec 5/24/16 - 5/27/16 Winnipeg, MB 3/7/16 - 3/9/16 Toronto, ON 6/20/16 - 6/23/16 3/14/16 - 3/16/16 Montréal, QC Ottawa, ON 3/21/16 - 3/23/16 Vancouver EN 4/11/16 - 4/13/16 Kitchener, ON WK Calgary, AB 4/25/16 - 4/27/16 Winnipeg, MB 5/24/16 - 5/26/16 Ottawa, ON ISO 9001:2008 Requirements 6/20/16 - 6/22/16 Calgary, AB (TPECS) 2 days $895ISO 9001:2008 Lead Auditor 1/18/16 - 1/19/16 Vancouver, BC 1/18/16 - 1/19/16 Montréal, QC (TPECS) 4 days $1,795 1/25/16 - 1/26/16 Edmonton, AB EN 2/15/16 - 2/16/16 Halifax, NS WK 1/18/16 - 1/21/16 Vancouver, BC 2/22/16 - 2/23/16 Montréal, Quebec 1/18/16 - 1/21/16 3/7/16 - 3/8/16 Toronto, ON 1/25/16 - 1/21/16 Montréal, QC 3/14/16 - 3/15/16 Montréal, QC 2/15/16 - 2/18/16 Edmonton, AB EN 3/21/16 - 3/22/16 Vancouver, BC EN 2/22/16 - 2/25/16 Halifax, NS WK 4/11/16 - 4/12/16 Kitchener, ON WK 3/7/16 - 3/10/16 4/25/16 - 4/26/16 Winnipeg, MB Montréal, Quebec 5/24/16 - 5/25/16 Ottawa, ON 6/20/16 - 6/21/16 Calgary, AB Toronto, ON22 Prices and dates subject to change without notice. Please go to www.bsigroup.ca/training for updates.

  Quality Management   Risk ManagementISO 9001:2015 Internal Quality Understanding Risk Management - ISO 31000:2009 Systems Auditor (TPECS) 3 days $1,195 1 day $795 1/11/16 - 1/13/16 Ottawa, ON 1/11/16 - 1/12/16 Ottawa, ON 1/25/16 - 1/13/16 Winnipeg, MB 2/1/16 - 2/3/16 Toronto, ON Risk Management Principles Approach to 2/29/16 - 3/2/16 Edmonton, AB ISO 9001:2015 1 day $595 4/4/16 - 4/6/16 Calgary, AB 1/15/16 - 1/15/16 Ottawa, ON 1/29/16 - 1/29/16 Winnipeg, MB 5/9/16 - 5/11/16 Halifax, NS 2/5/16 - 2/5/16 Toronto, ON 3/4/16 - 3/4/16 Edmonton, AB 6/6/16 - 6/8/16 Toronto, ON 4/8/16 - 4/8/16 Calgary, AB 5/9/16 - 5/9/16 Halifax, NS 6/20/16 - 6/22/16 Edmonton, AB 5/13/16 - 5/13/16 Halifax, NS 6/10/16 - 6/10/16 Toronto, ON 6/24/16 - 6/26/16 Vancouver, BC 6/17/16 - 6/17/16 Ottawa, ON 6/24/16 - 6/24/16 Edmonton, AB 6/6/16 - 6/8/16 Montréal, QC ENISO 9001:2015 Lead Auditor WK(TPECS) 4 days $1,795 1/11/16 - 1/14/16 Ottawa, ON 1/25/16 - 1/28/16 Winnipeg, MB 2/1/16 - 2/4/16 Toronto, ON 2/29/16 - 3/3/16 Edmonton, AB   Integrated Management Systems 4/4/16 - 4/7/16 Calgary, AB 5/9/16 - 5/12/16 Halifax, NS ISO 9001:2008, ISO 14001:2004 and BS OHSAS 18001:2007 6/6/16 - 6/9/16 Toronto, ON Integrated Internal Auditor 6/20/16 - 6/23/16 Edmonton, AB 3 days $1,195 6/24/16 - 6/27/16 Vancouver, BC 6/6/16 - 6/9/16 Montréal, QC The above classes are available as onsite only. Please call BSI for more details. ENISO 9001:2015 Requirements WK(TPECS) 2 days $895 1/11/16 - 1/12/16 Ottawa, ON  Aerospace 1/25/16 - 1/26/16 Winnipeg, MB SAE AS9100 Revision C Internal Auditor 2/1/16 - 2/2/16 Toronto, ON 3 days $1,395 2/29/16 - 3/1/16 Edmonton, AB 4/4/16 - 4/5/16 Calgary, AB 1/25/16 - 1/27/16 Montreal, Quebec 5/9/16 - 5/10/16 Halifax, NS 6/6/16 - 6/7/16 Toronto, ON SAE AS9100 Revision C Lead Auditor 6/20/16 - 6/21/16 Edmonton, AB 5 days $2,195 6/24/16 - 6/25/16 Vancouver, BC 6/6/16 - 6/7/16 Montréal, QC 2/8/16 - 2/12/16 Toronto, ON 4/25/16 - 4/29/16 Vancouver BC EN 6/27/16 - 7/1/16 Montreal, QuebecTransition Course from ISO 9001:2008 WK $595to ISO 9001:2015* 1 Day 4/15/16 - 4/15/16 Kitchener, ON 5/28/16 - 5/28/16 Ottawa, ON 6/24/16 - 6/24/16 Calgary, ABMore revision classes being scheduled. Please check our website for more information on these and other classes. 23

  IT Service Management   Environmental ManagementISO/IEC 20000-1:2011 ISO 14001:2015 EnvironmentalInternal Auditor (TPECS) 3 days $1,895 Management Systems Internal Auditor (TPECS) 3 Days $1,195ISO/IEC 20000-1:2011 4 days $2,495 1/11/16-1/13/16 Toronto, ONLead Auditor (TPECS) 1/25/16 - 1/27/16 Calgary, AB 2/15/16 - 2/17/16 Winnipeg, MBRequirements 2 days $1,295 3/21/16 - 3/23/16 London, ONISO/IEC 20000-1:2011 (TPECS) 3/29/16 - 3/31/16 Halifax, NS 5/2/16 - 5/4/16 Calgary, ABThe above classes are available as onsite only. 4/4/16 - 4/6/16 Ottawa, ONPlease call BSI for more details. 4/18/16 - 4/20/16 Halifax, NS 4/25/16 - 4/27/16 Toronto, ON Automotive 5/9/16 - 5/11/16 London, ON 5/16/16 - 5/18/16 Vancouver, BCISO 9001:2008 Lead Auditor 5/24/16 - 5/26/16 Edmonton, ABcourse with emphasis on 6/13/16 - 6/15/16 Ottawa, ONISO/TS 16949:2009 6/24/16 - 6/26/16 Winnipeg, MB 5 days $1,895 ISO 14001:2015 Environmental Management Systems LeadISO/TS 16949:2009 Internal Auditor 3 days $1,295 Auditor (TPECS) 4 Days $1,870The above classes are available as onsite only. 1/11/16 - 1/13/16 Toronto, ONPlease call BSI for more details. 1/25/16 - 1/28/16 Calgary, AB 2/15/16 - 2/18/16 Winnipeg, MB  Environmental Management 3/21/16 - 3/24/16 London, ON 3/29/16 - 4/1/16 Halifax, NSISO 14001:2004 Environmental 3 days $1,195 4/4/16 - 4/7/16 Ottawa, ONManagement Systems Internal 4/18/16 - 4/21/16 Halifax, NSAuditor (TPECS) 4/25/16 - 4/28/16 Toronto, ON 5/2/16 - 5/5/16 Calgary, AB 2/8/16 - 2/10/16 Montréal, QC 5/9/16 - 5/12/16 London, ON 2/22/16 - 2/24/16 Ottawa, ON 5/16/16 - 5/19/16 Vancouver, BC 2/22/16 - 2/24/16 Vancouver, BC 5/24/16 - 5/27/16, Edmonton, AB 5/16/16 - 5/18/16 Toronto, ON 6/13/16 - 6/16/16 Ottawa, ON 6/27/16 - 6/30/16 Winnipeg, MBISO 14001:2004 Environmental ISO 14001:2015 RequirementsManagement Systems Lead (TPECS) 2 Days $895Auditor (TPECS) 4 days $1,870 1/11/16 - 1/12/16 Toronto, ON 1/25/16 - 1/26/16 Calgary, AB 2/8/16 - 2/11/16 Montréal, QC 2/15/16 - 2/16/16 Winnipeg, MB 2/22/16 - 2/25/16 Ottawa, ON 3/21/16 - 3/22/16 London, ON 2/22/16 - 2/25/16 Vancouver, BC 3/29/16 - 3/31/16 Halifax, NS 5/16/16 - 5/19/16 Toronto, ON 4/4/16 - 4/5/16 Ottawa, ON 4/18/16 - 4/19/16 Halifax, NSISO 14001:2004 Requirements 4/25/16 - 4/26/16 Toronto, ON 5/2/16 - 5/3/16 Calgary, AB(TPECS) 2 days $895 5/9/16 - 5/10/16 London, ON 5/16/16 - 5/17/16 Vancouver, BC 2/8/16 - 2/9/16 Montréal, QC 5/24/16 - 5/25/16 Edmonton, AB 2/22/16 - 2/23/16 Ottawa, ON 6/13/16 - 6/14/16 Ottawa, ON 2/22/16 - 2/23/16 Vancouver, BC 6/27/16 - 6/28/16 Winnipeg, MB 5/16/16 - 5/17/16 Toronto, ON24 Prices and dates subject to change without notice. Please go to www.bsigroup.ca/training for updates.

  Energy Management   Medical DevicesHow to Improve the Energy Performance ISO 13485:2003 Internal Quality Systems Auditor (TPECS) of Your Organization: An Introduction 3 days $1,395to ISO 50001:2011 1 day $695ISO 50001:2011 Energy Management 5 days $2,495 3/29/16 - 3/31/16 Vancouver, BCSystem Lead Auditor 4/4/16 - 4/6/16 Toronto, ON 6/13/16 - 6/15/16 Vancouver, BCThe above classes are available as onsite only. ISO 13485:2003 4 days $2,095Please call BSI for more details. Lead Auditor (TPECS)   Occupational Health & Safety 3/29/16 - 4/1/16 Vancouver, BC 4/4/16 - 4/7/16 Toronto, ON 6/13/16 - 6/16/16 Vancouver, BCOHSAS 18001:2007 3 days $1,195 ISO 13485:2003 2 days $1,095Internal Auditor (TPECS) Requirements (TPECS) 1/18/16 - 1/20/16 Toronto, ON 3/29/16 - 3/30/16 Vancouver, BC 4/4/16 - 4/4/16 Toronto, ON 2/22/16 - 2/24/16 Calgary, AB 6/13/16 - 6/14/16 Vancouver, BC 3/7/16 - 3/9/16 Kitchener, ON 3/14/16 - 3/16/16 Ottawa, ON 4/18/16 - 4/20/16 Edmonton, AB 4/18/16 - 4/20/16 Vancouver, BC   Business Continuity Management 4/11/16 - 4/13/16 Montréal, QC EN ISO 22301 Lead Auditor 5 days $2,495 5/30/16 - 6/2/16 Toronto, ON WKOHSAS 18001:2007 4 days $1,870 The above classes are available as onsite only.Lead Auditor (TPECS) Please call BSI for more details. 1/18/16 - 1/21/16 Toronto, ON 2/22/16 - 2/25/16 Calgary, AB 3/14/16 - 3/17/16 Ottawa, ON   Information Security 3/7/16 - 3/10/16 Kitchener, ON 4/18/16 - 4/21/16 Edmonton, AB ISO/IEC 27001:2013 Information Security ,4/18/16 - 4/21/16 Vancouver, BC Internal Auditor (TPECS) 4/11/16 - 4/14/16 Montréal, QC 3 days $1,895 5/30/16 - 6/3/16 Toronto, ON EN WK 3/7/16 - 3/9/16 Vancouver, BCOHSAS 18001:2007 2 days $895 ISO/IEC 27001:2013Requirements (TPECS) Information Security Lead Auditor (TPECS) 1/18/16 - 1/19/16 Toronto, ON 4 days $2,495 2/22/16 - 2/23/16 Calgary, AB 3/7/16 - 3/8/16 Kitchener, ON 3/7/16 - 3/10/16 Vancouver, BC ,3/14/16 - 3/15/16 Ottawa, ON 4/18/16 - 4/19/16 Edmonton, AB ISO/IEC 27001:2013 2 days $1,295 4/18/16 - 4/19/16 Vancouver, BC Requirements (TPECS) 4/11/16 - 4/12/16 Montréal, QC , 5/30/16 - 6/1/16 Toronto, ON EN 3/7/16 - 3/8/16 Vancouver, BC WKMore revision classes being scheduled. Please check our website for more information on these and other classes. 25

eLearning and WebinarsTake self-paced and/or recorded webinars at your leisure. Our library collection of online courses includes a variety of topics andcontinues to grow. Prices are in CAD. For the latest offerings, visit: www.bsigroup.ca/elearningcoursesEntropyTM Software Integrate your Management System. Accelerate How to identify and mitigate Occupational Health and your performance. Safety risk and hazardsLove Will Keep Us Together - getting the best value Cost: Free; 1 hour; Recorded Webinar Cost: Free; 1 hour; Recorded Webinarfrom your ISO Management SystemCost: Free; 1 hour; Recorded Webinar Nuts and Bolts of ISO 9001 Le fondement du standard OHSAS 18001 Santé et Cost: Free; 1 hour; Recorded Webinar Sécurité au travailHow to manage your CAPA process, an introduction to Cost: Free; 1 hour; Recorded Webinar (French)Action Manager Pratiques essentielles pour ISO 9001Cost; Free;1Hour; Recorded Webinar Cost: Free; 1 hour; Recorded Webinar (French) Making Sense of OHS Management: Foundation for a Better Workplace and Business OperationLearn how Piramal is transforming their QMS through Problem-Solving Tools and Techniques Cost: Free; 1 hour; Recorded Webinarthe implementation of Technology Cost: $75; 1 hour; eLearningCost: Free; 1 hour; Recorded Webinar Information Security ISO/IEC 27001 Aerospace AS91005 Ways to Improve your Internal Audit Process Certification for the Cloud is finally hereCost: Free; 1 hour; Recorded Webinar Changes in AS9100C: The Differences Between Cost: Free; 1 hour; Recorded Webinar SAE AS9100 Revisions B & CAutomating Your Internal ISO Audit Process Cost: $75; Self-paced; eLearning ISO/IEC 27001:2013 - What you need to knowCost: Free; 1 hour; Recorded Webinar about the change Essentials of SAE AS9100 Revision C Cost: Free; 1 hour; Recorded WebinarAutomatiser votre Systeme de gestion Cost: $149; 3 hours; eLearningd’Audit Interne ISO Supply Chain ManagementCost: Free; 1 hour; Recorded Webinar (French) IT Service Management ISO/IEC 20000 eManifest and Supply Chain SecurityEntropy Go Beyond the Spreadsheet: 7 ways to use Cost: Free; 1 hour; Recorded Webinartechnology to drive continual improvement in your Overview of ISO/IEC 20000:2011 – IT Servicebusiness Management Systems Lead Auditor Course Security Training and Threat Awareness inCost: Free; 1 hour; Recorded Webinar Cost: $75; Self-paced; eLearning the Supply Chain Cost: $175; Self-paced; eLearningEntropy Go Beyond the Spreadsheet: 5 ways to use Environment ISO 14001technology to accelerate your ISO 14001 Medical Devicesenvironmental programs Spring has Sprung: ISO 14001:2015Cost: Free; 1 hour; Recorded Webinar Revisions are blooming Essentials of ISO 13485:2003 Cost: Free; 1hour; Recorded Webinar Cost: $125; Self-paced; eLearningEntropy Go Beyond the Spreadsheet: 5 ways touse technology to accelerate your OHSAS 18001 Aspects and Impacts of ISO 14001:2004 – Japan Regulatory System: PharmaceuticalSafety Program The 7 Benefits of Implementing on Environmental Affairs Law 2002Cost: Free; 1 hour; Recorded Webinar Management System Cost: $99; Self-paced; Recorded Webinar Cost: Free; 1 hour; Recorded WebinarEntropy Go Beyond the Spreadsheet: 5 ways to Overview of Animal Tissue Requirementsuse technology to drive quality excellence in your BSI Canada – Environmental Management System Cost: $99; Self-paced; eLearningISO 9001 program Recorded WebinarCost: Free; 1 hour; Recorded Webinar Cost: Free; 1 hour; Recorded Webinar Overview of CE Marking for Medical Devices Cost: $75; Self-paced; Recorded WebinarMoving from Internal Audit to Internal Control Essentials of ISO 14001:2004Cost: Free; 1 hour; Recorded Webinar Cost: $149; 3 hours; eLearning Overview of CMDRs and CMDCAS Cost: $75; Self-paced; Recorded WebinarQuality ISO 9001 How to set Environmental Objectives to create long term Sustainability Overview of ISO 13485:2003Risky Business: The importance of Risk Management in Cost: Free; 1 hour; Recorded Webinar Cost: $75; Self-paced; Recorded Webinaryour organizationCost: Free; 1hour; Recorded Webinar Les aspects et impacts de la norme Overview of ISO 14971: Application of ISO 14001:2004 Risk Management to Medical DevicesTime for a Cool Change: ISO 9001:2015 Revision and Cost: Free; 1 hour; Recorded Webinar (French) Cost: $75; Self-paced; Recorded WebinarChange ManagementCost: Free; 1hour; Recorded Webinar Management l’environnemental Overview of Version 5 Vigilance Guidelines Cost: Free; 1 hour; Recorded Webinar (French) Cost: $99; 2 hours; Recorded WebinarRévision ISO 9001 :2015 – Vue d’ensembleCost: Free; 1hour; Recorded Webinar Occupational Health and Safety Business Continuity ISO 22301 OHSAS 18001BSI Day: Root Cause Analysis: Beyond the Introducing ISO 22301: The new international standardIshikawa Fishbone Love the one you’re with - using OHSAS 18001 to keep for Business Continuity ManagementCost: Free; 1 hour; Recorded Webinar your people safe Cost: Free; 1 hour; Recorded Webinar Cost: Free; 1hour; Recorded WebinarBasics of OHSASBSI Day: The fundamentals of Internal Auditing, 18001: Reducing risks Energy Management ISO 50001:201150 Shades of Grey through an Occupational Health and SafetyCost: Free; 1 hour; Recorded Webinar Management System ISO 50001 Energy Management System, Introduction, Cost: Free; 1 hour; Recorded Webinar and Federal Government IncentivesBSI Day: 5 most evil non-conformances and how Cost: Free; 1 hour; Recorded Webinarto correct them Essentials of OHSAS 18001:2007Cost: Free; 1 hour; Recorded Webinar Cost: $125; Self-paced; eLearning Content of this catalogue is subject to change by BSI without notice.Essentials of ISO 9001:2008Cost: $125; Self-paced; eLearningEssentials of Root Cause AnalysisCost: $95; 2 hours; eLearning26 www.bsigroup.ca/training performance sustainability risk

3 4 9 1 8 2 7www.bsigroup.ca/training 6 51 Vancouver, BC 4 Winnipeg, MB 7 Ottawa, ON2 Calgary, AB 5 Kitchener, ON 8 Montréal, QC3 Edmonton, AB 6 Toronto, ON 9 Halifax, NSNote: for 2016 we have scheduled some Public Training Classes to run in Quebec City, London, St. John’s, Regina and Winnipeg.Customer ServiceInformation Cancellation/Transfer PolicyTo have one of our experts contact you about your Payment will only be refunded if a cancellation notice is receivedManagement System needs within 24 hours, please at least 30 days prior to the start date of the course. You maysend us an email at [email protected] transfer your registration to another course, as long as thisor call 1 800 862 6752. request is received at least 15 days prior to the course start date. Replacements or substitutes for an existing registration arePayment allowed up to and including the first day of the training course. In the unlikely event that BSI Canada Inc. must cancel a coursePayment for public course offerings is due upon registration. or change a course location, liability is limited to the course fee.You may pay by credit card (VISA, MasterCard, or American In such circumstances, the customer has the option of a fullExpress) or cheque (payable to BSI). Course registration is refund or transfer to an alternative available course.not official until full payment is received. Prices listed in thiscatalogue are subject to change at any time. Any questions?Travel Arrangements Call: 1 800 862 6752 Customer Service hours:Lodging and travel costs are not included in the coursefee. The individual attending the course must make their 8:30am – 5:30pm ETown travel arrangements. A block of rooms will be held,if possible, at a special rate under “BSI.”Content of this catalogue is subject to change by BSI without notice. Therefore,it is not advised to book any nonrefundable travel accommodations until BSI formerlynotifies that the course status has changed from “Scheduled” to “Confirmed”.For dates, prices and locations, see pages 22 to 25 27 performance sustainability risk

New at BSI• ISO 2016 Revisions Timeline• ISO 9001:2015 & ISO 14001:2015 Classes• Action Manager - CAPA (Corrective and Preventive Action) Management Tool• Connected Learning Live – Online and Interactive Training ClassesBSI EventsAttend one of our upcoming events to find out more about the latest Management Systemsdevelopments and offerings. With events across Canada, find one near you by visiting:www.bsigroup.ca/eventsCopyright © 2016 The British Standards Institution. All Rights Reserved.BSI Group Canada Inc.Toronto Office Ottaw a Office Montréal 1, Place Ville Marie, Suite 20016205B Airport Road, Suite 414 515 Legget Drive, Suite 110 Montréal, QC H3B 2C4 T: 514 940 1778Mississauga, ON L4V 1E3 Ottawa, ON K2K 3G4 TF: 1 800 862 6752 F: 514 866 2115T: 416 620 9991 T: 613 271 7007TF: 1 800 862 6752 TF: 1 800 862 6752F: 416 620 9911 F: 613 271 9007English Training inquiries: [email protected] www.bsigroup.ca/trainingFrench Training inquiries: [email protected] Group Canada Inc.6205B Airport Road, Suite 414Mississauga, Ontario L4V 1E3