Bear Den Welcome Book 2020

Welcome!

Let’s get SOCIAL! www.facebook.com/thebeardenchatuge www.instagram.com/thebeardenchatuge Table of Contents Hello! Welcome Letter……………….3 Property Address Contact Information Check-in…………………………………….4 Keys Parking WiFi Housekeeping Smoking Policy Rental Guide………………………….…..5 Trash Pickup Recycling Outdoor White Towels Septic Tank Grill Pet Policy Area Guide……………………………….….6 Restaurants Grocery Stores Boat Rentals www.TheBearDenChatuge.com Important Information………………...7 Chatuge Regional Hospital Fire Department Sheriff’s Department Our Neighborhood Natural Gas Provider Internet Service Provider Lake Safety ………………………………...8 Lake Rules Waiver of Liability Departure Checklist ……………….…...9 Thank you! ……………….…...............10 pg. 2

Let’s get SOCIAL! www.facebook.com/thebeardenchatuge www.instagram.com/thebeardenchatuge Hello!! PROPERTY ADDRESS: The Bear Den Chatuge, LLC 287 Licklog Court Hayesville, NC 28904 Welcome to The Bear Den Chatuge! We are thrilled that you chose our property for your vacation. We realize you had many choices and loads of options and we are grateful you picked 287 Licklog Court! The views of the mountain ranges from the lake at sunset are truly spectacular and there are some fantastic restaurants and breweries downtown Hayesville or Hiawassee. In addition, being at the base of the Appalachian trail has its perks and the area is packed with hiking trails, waterfalls, mountain biking and fishing holes waiting to be explored. There are also loads of seasonal festivals, great shopping and amazing golf to keep you busy, no matter what you are looking for! In the next few pages, you will find information about the house and the area. Please take a moment to look through it. Should you have any other questions during your stay, feel free to contact me anytime. I know you must be ready to relax and start your vacation, and I want you to make yourself at home right way. I just ask all guests to go through the home and report any dissatisfaction within the first 24 hours to me. During your stay, please think of it as your home. I hope you enjoy your time here. Live joyfully, Kristin & Chris CONTACT INFORMATION: If you need assistance with anything, please contact: Name: Kristin & Chris Boyer Phone Number: (770)722-9045 (Kristin) / (404)376-8007 (Chris) Email: [email protected] pg. 3

Let’s get SOCIAL! www.facebook.com/thebeardenchatuge www.instagram.com/thebeardenchatuge Check-in Check-in: 4:00pm Please no early check-ins. Please take a moment and check the home for cleanliness, appropriate amount of linens and anything else that would make your stay better. If anything isn’t up to your standards, please report any dissatisfaction with the house within the first 24 hours to me. Kristin & Chris Boyer [email protected] Cell: (770) 722-9045 Parking Keys There is plenty of driveway parking We offer a Keyless entry and you available. If you must park on the will receive a code prior to check in street, please be very careful to avoid our neighbor’s grass across the street. to allow you access He doesn’t like it to be “crushed” J Wi-Fi Housekeeping Wireless Network Name: Emily’s Elves www.emilys-elves.com. Hug2g or Hug5g 964 Highway 69, Suite 9 Hayesville, 28904 Password: snow05towel 828-389-3886 [email protected] Smoking Policy There is no smoking permitted in the rental or at any of the on-site faculties. pg. 4

Rental Guide Trash Pickup Septic Tank Trash pickup for this house is every BATHROOMS: Wednesday morning. Please make ONLY toilet tissue is permitted in sure your trash is out on Tuesday the toilets. All feminine hygiene evening. There is a permanent trash products are to be placed in the trash receptacle at the end of the receptacles provided. driveway. KITCHEN: Recycling Do not allow food products to be washed down the kitchen sink. Recycling is not offered through our Please rinse off food particles into trash service. If this is important to trash receptacle in the kitchen prior you, please take your recycling to to rinsing and loading the the Clay County Transfer Station (10 dishwasher Min drive) 1160 Hinton Center Road, Hayesville, NC 28904 Grill Please DO NOT MOVE the grill. You are welcome to use our gas grill, as long as no Outdoor Furniture children are operating it. When using the Please keep the porch & deck grill, make sure you turn off the gas after furniture and the 14 Adirondack you are done cooking. Make sure that any chairs in their original locations. If children are not within 5 feet of the grill. the furniture is not in its original When renting the property and using the location, you may be charged against grill, you are agreeing to the rules stated your security deposit. and will take full responsibility for any injuries or damages that may occur. White Towels Pet Policy White Towels are for INDOOR use Pets are not permitted in the only and are not to be used for rental unless permission was swimming, boating or sunbathing. granted prior to visit. There are some beach towels provided for you for the lake. Charges may be incurred if white towels are damaged.

Let’s get SOCIAL! www.facebook.com/thebeardenchatuge www.instagram.com/thebeardenchatuge Area Guide Restaurants Hayesville: Nocturnal Brewing Company Outstanding, moderately priced fare. Grocery Great local brews and a super fun environment. (a family favorite) Ingles - Hayesville Anejo Grill Fantastic Mexican food with fantastic service. One of my 230 Highway 64 E. local favorites. Ingles – Hiawassee The Copper Door The Copper Door features aged steaks, fresh 94 North Main Street seafood, unique salads and house made desserts. (Haven’t been but heard amazing things!!) Dollar General – Everywhere! Angelo’s Downtown Pizza Hayesville Brewing Company Blackdog Tavern Bar & Grille. Casual. Middle of downtown Hayesville Hiawassee: Boat Rentals Marina Station at The Ridges Resort: Live Music, Big Outdoor deck, good casual food and fun to follow on Instagram! Both companies offer pontoons, deck TIP: They also have a great waterpark in the summer for the kiddo’s! boats, ski’s, tubing, jet ski’s, paddle Sand Bar & Grille Great environment and always look full but boards, kayaks & MORE haven’t been yet. Boundary Waters Resort & Marina Hiawassee Brewery Great beer and fun ambiance! Live music regularly Young Harris Boat Rental Young Harris: Mary’s Southern Grille Southern food (Think local mountain trout or Fried Chicken) with fantastic service. (Have not been but have it on good authority!!) Trouble Tap Young Harris Wing House - Food LOOKS AMAZING – have not yet visited but it is on my list! Follow them on IG! For a much more comprehensive area guide, please visit our website www.TheBearDenChatuge.com pg. 6

Let’s get SOCIAL! www.facebook.com/thebeardenchatuge www.instagram.com/thebeardenchatuge Important Information IN CASE OF In case of emergency, dial 911 EMERGENCY: Nearest Medical Center: Chatuge Regional Hospital http://www.uniongeneralhealthsystem.com/crh Open 24 hours Phone: (706) 896-2222 Address: 110 S Main St, Hiawassee, GA Fire Department: Clay County Fire and Rescue Phone: (828) 389-6905 Address: 30 May St, Hayesville, NC 28904 Sherriff’s Department: Clay County Sheriff Department Address: Courthouse Drive, Hayesville, NC 28904 Phone: (828) 389-6354 Natural Gas Provider: Gas Leak or Emergency? Call 911 Proflame 828-837-6709 Internet Service Provider: * Pls. Contact owners 1st HughesNet 844-779-7942 Our Neighborhood: You are in Hayesville, NC. Nearest major intersection is US Highway 65 and 175 Address: 287 Licklog Court, Hayesville, NC 28904 pg. 7

Let’s get SOCIAL! www.facebook.com/thebeardenchatuge www.instagram.com/thebeardenchatuge Lake Safety When you reserve this property, all guests agree to the lake “rules” that are stated below: 1. There is no lifeguard on duty. You are swimming at your own risk 2. Young Children are only allowed to swim in the lake if an adult is present and has constant supervision over the children 3. No roughhousing around dock 4. No swimming at night or in storms 5. Do not hang out on the metal dock during thunderstorms and/or lightening 6. Drinking while boating and swimming is very dangerous and is strongly discouraged. 7. No glass on the dock 8. Keep gates to the backyard locked at all times 9. Life Jackets are NOT provided with your rental. You assume responsibility for life jackets for everyone in your rental party. 10.The 2005 Odyssey Pontoon Boat is a private boat and is not to have the cover removed, used or moved AT ALL. Waiver of liability: You understand that you are at your own risk when reserving this lakefront property. You will full accept any responsibility for any harm caused when using the lake, home, and surrounding property and will not hold the property owner responsible. You fully understand all of the dangers that come with children and lakefront property when not adequately supervised by an adult. There are added dangers for people who swim, boat or enjoy the lake when they have health problems, intoxicated, using drugs or any medicines, or if you are pregnant. By renting out this property, you have agreed to inform all of your guests about the rules and potential dangers of lake swimming, boating and floating and will be solely held responsible for any accidents that occur with you and your guests. You agree to waive any claim against the owner for pg. 8 accidents you or your guest have when enjoying a lakefront property.

Let’s get SOCIAL! www.facebook.com/thebeardenchatuge www.instagram.com/thebeardenchatuge Departure Checklist Checkout Time: 10:00 am Before you leave, I just ask a couple of favors to help me prepare for the next guests. ü BEDROOMS / BATHROOMS: o Please strip the beds and leave the linens on the bedroom floor. o Place all used towels on floor of the laundry room; o Check that there are no missing or damaged linens or towels; o Leave bathrooms clean: Wipe countertops. Remove any debris from drains. o Double-check all drawers and closets for personal items. ü GARBAGE: o All garbage from bedrooms, kitchen etc. has been placed in the appropriate outside garbage cans; ü KITCHEN: o All soiled cooking and eating utensils have been placed in the dish washer and the dishwasher turned on; o Leave the kitchen clean: Wipe countertops. Load all dishes into the dishwasher and run it on the normal cycle; o Grill is cleaned and shut off and Stove has been turned off; o Remove any opened food from the fridge and cupboards. ü GENERAL: o Furniture has not been moved from its original position. If you have moved anything, please put it back; o All keys need to be returned to the lock box on the side of the garage upon checkout; o Confirm ALL ceiling fan remotes, TV remotes and the fireplace remote have not been removed from their secured spot in respective rooms. Lost remotes will incur a damage charge; o Turn off all the lights and appliances; o Close and lock all the doors. o Remember to sign the guest book. J o Please turn the heat to 62º F in winter and please turn the A/C to 78º F in summer. pg. 9

Thank you! We hope you have had a wonderful visit to Hayesville and Lake Chatgue and that you enjoyed your stay at The Bear Den Chatuge. As a hostess, I want your stay to have all the comforts of home, to be relaxing and rejuvenating, and to allow you the time, space and opportunity to create lasting memories with your loved ones. As a small business owner, I want to give our guests a fabulous vacation experience from start to finish. I hope we have accomplished both! FEEDBACK: I would very much appreciate hearing your feedback, suggestions and ideas to continue to improve our property and your experience. Let us know how we can be better! CLICK HERE for the form: (https://www.thebeardenchatuge.com/feedback) REVIEWS: • Would you leave us a Google Review? https://g.page/The-Bear-Den-Chatuge-Review/review?gm • A Yelp Review? (Link coming soon!) • An Airbnb review or a VRBO/Homeaway Review? (A link will be sent to you). I love to hear your feedback, suggestions and ideas. Please travel safely and please come back for another visit! We’d love to have you! Live joyfully, Kristin & Chris