India Region Leadership Team

INDIA REGIONLEADERSHIP TEAM

INDIA REGION Meera NarayananLEADERSHIP TEAM Meera Narayanan is the Head o Degree in Personnel Manageme passionate about Indian classica own little way to charity initiati Jagan Leads NA Seller support HYD site an Corporate communications and Operations Believes in persistence than short term gain time. Recent passion is going on long d Vikas Ahuja Vikas leads the SeSu Bangalore worked with American Express performing team of subject mat and also, spends his weekends celebrations for his team. Jonathan is the Site Leader for the HYD 15 s now. In his last role Jonathan was the Netwo Operations in the last 6 years, the most fulfil of its growth in the last 5 years. He loves kee out with his daughter who just tu Chirag Bhuva Chirag has 16 years of experienc worked with companies like Myn for global Contact Centre and de and driving efficiency metrics in Jatin has been working at Amazon for just o Partner Leader and is responsible for operat avid fan of Sudoku. He loves to travel and ex

of India Operations, Seller Support. She is a 14 month old Amazonian and lives in Mumbai, India. Has a Master’sent and proceeded to work in the Business Process Management environment assuring customer delight. She isal music and learnt vocal music for 13 years. In my free time, I love to work for social causes and contribute in myives. Jagan Mohan Rajund is been with Amazon for the past 1055 days. Over 20 years of experience in Sales & Marketing, and worked in the past with GE and ADP. Loves to build teams ground up and stabilize the operations.ns. An avid sports enthusiast enjoys watching Tennis and Cricket. Loves to play badminton during past drives in his new Beamer. The next adventure planned is driving 1500 KMs from HYD to Kolkata soon.e site for the North America geography and has been with Amazon for 2.5 years. Before joining Amazon, he has and GE capital for a total of 14 years. Vikas is passionate about building and leading an engaged and high tter experts that deliver great service to our Sellers. Apart from work, Vikas likes to travel (especially road trips) practicing his disc jockeying skills by mixing Bollywood tracks. He has played a DJ during events and PEAK Jonathan Leesite supporting the EU and IN marketplaces. He has been with Amazon and Seller Support for 6 years ork Operations leader for the IN business. Jonathan feels fortunate to have lead multiple roles within lling being his involvement in the launch of the .IN SeSu operations in 2013 and being an integral parteping a spotless car and have a trunk load of car grooming products. Outside of work he loves hanging urned six. The last book he read was the “Rosie Project” and now reading its sequel the “Rosie Effect”ce in running Support Operations. He has built and led operation teams for Global clients across geographies and ntra.com, Star CJ Home Shopping and Vistaprint. In his role with Cimpress, he was heading the support functionesign operations, supporting IN and EU locales, ensuring standardization of practices, cost optimization initiativesn the Contact Centre operations. Jatin Mattaover 1 year as Senior Manager Operations Seller Support. He has recently started a new role of Indiational delivery of all partner sites in India. Jatin loves playing board games and solving puzzles and anxplore new places. In his personal time, he loves to spend quality time with his family at home and has recently started learning cooking.

INDIA REGION Amit KumarLEADERSHIP TEAM Amit has been with Amazon for Ops Excellence role in Mar 2018 primarily in Ops Excellence / Qu In his 16 years of work experien various geographies. In his role and created mechanisms / gove Vanyaa Site Leader (N Maheep has an overall experience of 16 year village and then moved to Northern part of I to explore various parts of India during my s Six Sigma - Green Belt, PMP and FPC -Certifi is a Soccer Fan, loves Tre Garry Majaw Garry has an experience of 7 yea Scotland of the East. After scho enjoying a nail biting football. H Chaitanya has an overall experience of 10 Mumbai); B.Tech (Mechanical) from JNTU. He College. He was a Tuition Teacher for 8 Harpreet Chawla Harpreet joined Amazon last yea career as a software engineer an loves mathematics and compute across religions from Taoism to S

2+ years, he joined Amazon as a Site Portfolio Manager for BLR site in April 2016 and has moved to the Manager, for IND region. He is a seasoned operations excellence / quality professional with a career spanning over 16 years uality domain. He is a Six Sigma Master Black Belt and holds a Post Graduate degree in Business Administration.nce, he has worked with clients from different domains such as banking, technology / ISP, travel, etc. catering to as a Site Portfolio Manager, he worked with the site operations team in problem solving for metric performanceernance at site level to create performance rigor. He is married to Nanditha and has an eight month old daughter HYDERABAD TEAMNA) – Jagan Mohan Raju Potumanchi Maheep Tiwari rs within Operations management. He grew up in a small village near Varanasi, primary schooling from India to a boarding school (Chandigarh & Shimla). His father was in Indian Army so got an opportunity school days. Relocated to HYD in 2003 and decided to settle in HYD in the year 2007.He is a Certified fication in US Payroll and Taxation. Has PDBA (Finance), BA (Hons), Diploma in Hotel Management. He ekking, travelling and Horse riding. On personal side, he loves spending time with family and friends. ars in collections, billing and customer service domain. He spent his childhood in Shilong, popularly known as the ol he moved to Mumbai for graduation (B.E Computers). Apart from work, he spends his weekends in Sportsbar He has represented Meghalaya in under 21 Football. Chaitanya Jamakayala + years. He has a Post Graduate Diploma in Supply Chain and Logistics Management (IIMM- Navi e was born and bought up in Hyderabad. Studied in Christian Minority School and 10+2 in Government 8 years. On personal side, he likes watching and playing sports and loves spending time with his kids. ar after completing his Post Graduate Diploma in Management from IIM Ahmedabad. Prior to that, he started his nd later handled operations in an educational start-up. He grew up in a joint family in a town called Ludhiana. He ers. Once he was on the verge of opening up his own venture in field of education. He has interest in spirituality Sufism.

INDIA REGION SiteLEADERSHIP TEAM Prashant comes with an overall experience Banking & Insurance sector. A lean six sigma since June 2017. His role requires managing the team motivation Site Lead Sadath Ullah Hussain K Lorem ipsum dolor sit amet, con veniam, quis nostrud exercitatio velit esse cillum dolore eu fugia est laborum. Site Lead Currently the Operations Manager for .IN H Customer Service Operations. My last stint w policy implementation. I am cool-headed pe people development and process improveme some nice Harmandeep Sidana Harmandeep joined Amazon 6 experience. Prior to Amazon, h domains like Health and Welfare working as a Director Operation region. He has 2 kids aged 9 and

BANGALORE TEAMe Leader (NA) – Vikas Ahuja Prashant Singh of 16+ years within Operations & Project management. He has worked with organizations across the a certified black belt, currently working as an Operations Manager for Seller Support Bangalore – NAg diverse skills through in-house operation teams, driving improvement initiatives for the site and keepn high. On the personal side, he loves to spend time with family, watching movies & listening to musicder (.IN, UK and EU) – Chirag Bhuva nsectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim on ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate t nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim idder (.IN, UK and EU) – Jonathan Lee Sudhakar JonnalagaddaHYD Seller Support, and have an overall experience of 20 years across Corporate sales, Animation and was with HSBC for 12 years in the area Retail Card Operations, Insurance and Anti-Money Laundering erson, thrive o challenges, and like to take up assignments in unchartered territories while focusing on ents. On the personal front I love my weekends when I get to spend time with family and cooking them meals. I am also a self-taught artist and love to paint, with my favorites being pastels, oil & charcoal.months back as an Operations Manager Seller support for IN region. Overall, he has about 17 years of worke has worked with GE (Genpact) for about 5 years in collections, 10 years with Aon (Aon Hewitt) in differente, Dependent verification services and Absence Management. In his previous role before joining Amazon, he wasns with First Advantage for about 1.5 years handling their Background Verification process for SAPAC and EMEAd 5 and he loves to spend time with them in his free time..

INDIA REGION Partner LeaLEADERSHIP TEAM Puneet Sharma works as the Partner Manag channels. Partnering with internal and outs each stakeholder. Loves spending time with culture for our work ways across partner org Ashish Kapadia Ashish Kapadia – Service Deliver Responsible for performance de partners. On personal front, he immense satisfaction to overcom Munish Kodnani works as the Partner Manag channels. He joined Amazon BLR UK team responsibility is to work as a connection be mechanisms with seller experience as a key

BANGALORE TEAMader – India Region – Jatin Matta Puneet Sharmager responsible for the DAK site supporting all seller support OUs and LOBs across voice, chat and email ourced stakeholders alike driving adherence to mechanisms and delivery in the fairest way possible to h his partner team aligning the mental model towards adopting Amazon leadership principles as a ganization. On personal front, Puneet’s world revolves around his family which includes his dog Mojo and his plants. ry Manager for SUT and MUM, currently managing .IN and NA OUs with teams managing Email, Phone and Chat. elivery across partners, act as a bridge between Amazon and Partner, Ensuring adherence to mechanisms across e is married and is a hardcore Mumbaikar. Loves working for Amazon and the challenges that we face, gives me these challenges. Munish Kodnani ger responsible for the JAI site supporting all seller support OUs and LOBs across voice, chat and emailm in Feb 2016 and decided to move towards partner service delivery recently in Q1 2018. His coreetween internal and outsourced stakeholders ensuring partners get enough support to adhere to the y deliverable. Outside of work, Munish loves spending time with his wife & daughter (who turns 1 in May’18). He likes watching sports (Cricket J) and does not miss an opportunity to play Table Tennis.