2019-2020 SFU Lifelong Learning Community Report

2019/2020 COMMUNITY REPORT 1

TRANSFORMING EMPOWERING MOBILIZING learners for life in a changing world. SFU acknowledges the xʷməθkʷəy̓ əm (Musqueam), Sḵwx̱ wú7mesh Úxwumixw (Squamish), sə̓lilw̓ ətaʔɬ 2 (Tsleil-Waututh), q̓ íc̓ əy̓ (Katzie), kʷikʷəƛ̓ əm (Kwikwetlem), Qayqayt, Kwantlen, Semiahmoo and Tsawwassen peoples on whose traditional territories our three campuses reside.

CONTENTS MESSAGE FROM THE DEAN 3 When we completed our five-year The year 2019/2020 now feels MESSAGE FROM THE DEAN academic plan in 2019, we highlighted like another lifetime. But it was our role in helping learners navigate a time when our commitment to 4 a changing world. Little did we know establishing strong administrative how much the world would change a and academic processes set the A FOUNDATION IN PLACE few months later, in March 2020. stage for the present and future. In just a few weeks, we pivoted our The place of learning in our lives 6 programming to remote delivery and remains the same across all the communicated with thousands of many places where we learn. PLACES OF LEARNING students and prospective students As always, I am grateful to our about new options. We are fortunate staff, instructors, learners and 10 to have excellent staff who worked the broader university community extremely hard to support students for their ongoing support and FINDING ONEʼS PLACE and instructors. We also have a strong enthusiasm. Together we will history of delivering remote learning, continue to transform lives, 13 which has seen increasing demand empower communities and from adult learners. More than 30 per mobilize learners for life. FINANCIALS cent of our programming was already fully online before we transitioned the Sincerely, 15 rest of our portfolio. ENDOWMENTS 17 ADVISORY COMMITTEES Julia Denholm, PhD Dean, Lifelong Learning 3

A FOUNDATION The B.C. Ministry of Advanced IN PLACE Education, Skills and Training also We also received funding that supports provided $300,000 in funding to The year 2019/2020 was program development in collaboration develop a new opportunity for learners. transformative for Lifelong Learning. with partners. The Salvation Army Students who complete a relevant In the fall, we completed a five- Development Endowment Fund SFU Continuing Studies non-credit year academic plan that outlines awarded nearly one million dollars certificate will have a new potential our goals for academic excellence, over three years to programming pathway to the Beedie Graduate inclusive engagement, and innovative offered by SFU Continuing Studies Diploma in Business Administration. curriculum and delivery. Underpinning and Booth University College. The our efforts are commitments to equity, supported projects include developing diversity, inclusion, and Indigenous and delivering a leadership essentials reconciliation, which are being program for new leaders, and borne out through staff training and expanding our Community Capacity program planning. Building Certificate program in partnership with communities in Vancouver and Winnipeg. 4

“I didn’t know where I was supposed to go after I’d finished my manuscript. The Writer’s Studio takes you through all that—and it worked for me.” —TANYA BOTEJU Creative Writing Certificate Graduate Just months after Vancouverʼs Tanya The Street Degree in Overdose Boteju completed the Writerʼs Studio Prevention program has trained Online program, a major publisher some 350 peers—current and 4 snapped up her debut young adult novel. former drug users—to work at overdose-prevention and harm- reduction sites in Vancouver. Through the social innovation program, Street Degree co- creator Sally Kupp learned about scaling operations and worked with an executive coach. 5

312 Main Street opening ceremony PLACES OF LEARNING Over 6,500 students came to Lifelong We were also excited this year to join Pop-up café at Central City in Surrey Learning from diverse locations other SFU departments in expanding 6 and backgrounds. They ranged in community-based initiatives to age from 19 to 94—a meaningful 312 Main Street in Vancouver. The reminder that formal learning can Philosophersʼ Café hosted 265 events have a consistent and recurring in communities throughout the place in our lives, throughout our Lower Mainland, and the Writerʼs lifespans. Studio took in close to 2,000 free and sponsored reservations for online and The SFU Vancouver campus at in-person creative writing initiatives. Harbour Centre hosted 57 per We also continued to support Tech cent of our classes in 2019/2020. Cafés on the Downtown Eastside. International students in the English Delivered by the UBC Learning Language and Culture program Exchange, these weekly cafés in mingled in the hallways with seven locations reached 1,900 people. learners 55 and older taking Liberal Even our communication initiatives Arts courses. In fact, 40 per cent of all focused on public engagement. SFU students at Harbour Centre were We ran a series of pop-up cafés in from Lifelong Learning. Another 12 downtown Vancouver and Surrey per cent of our courses ran in person that resulted in a best-in-show at SFU Surrey, including Project marketing award from the Canadian Management and Rehabilitation and Association for University Continuing Disability Management. Education (CAUCE).

Through Lifelong Learning, the reach WHERE WE LEARN of SFU extends across the globe. With 31 per cent of our courses online in 57% 2019/2020, learners from almost every continent were able to take our courses. SFU’S VANCOUVER CAMPUS In March, as physical borders closed around the world, our virtual borders 12% opened even further. In the last two weeks of the month, we pivoted more SFU’S SURREY CAMPUS than 50 in-person offerings to online- supported remote delivery and began to 31% transition hundreds more. ONLINE ONLINE LEARNERS 7

312 Main Street opening ceremony SFU CONTINUING STUDIES IN THE COMMUNITY Lunch Poems Philosophersʼ Café Orange Shirt Day Liberal Arts and 55+ 45th Anniversary 8 SFU Vancouver Welcome Back Community Barbecue

As a senior manager at Canada Soccer, “I realized that this Dave Nutt has developed and launched is a social change a new licensing program for youth project. If we get clubs that he hopes will shift minds and sport right, it has attitudes in youth soccer. the power to have a positive impact on millions of people.” —Dave Nutt Evaluation for Social Change and Transformational Learning Certificate Graduate 9

FINDING ONE’S PLACE LIFELONG LEARNING PROGRAMS More than two dozen programs and hundreds of courses help learners find their place in a fast-changing world. This year, the Plain Language Certificate program was honoured with the Cheryl Stephens Innovation Award from the Plain Language Association International, and the Liberal Arts and 55+ program celebrated its 45th anniversary. We also welcomed our first graduates of the First Responders Trauma Prevention and Recovery Certificate program. FOR NEW AND MID-CAREER Health and Wellness FOR INTERNATIONAL LEARNERS PROFESSIONALS First responders trauma prevention English Language and Culture Business and Management and recovery Business analysis FOR SFU DEGREE SEEKERS Business management Occupational health and safety Career development practitioner SFU NOW: Nights or Weekends training Rehabilitation and disability Human resources management management Non-profit management Project management Leadership and Community Building FOR ALL LIFELONG LEARNERS Public company governance Community capacity building Risk management Community data science Creative Writing: The Writer’s Studio Dialogue and civic engagement Liberal Arts and 55+ Communication Evaluation Philosophers’ Café Editing Executive leadership Plain language Restorative justice Public relations Social innovation Technical communication Urban design Urban planning Interpretation and Translation Japanese/English Mandarin Chinese/English 10

2019/2020 ENROLLMENT FEE-BASED 15,133 2,006Total Non-Credit Total Credit REGISTRATIONS 847 2,114 794 516 3,413 Business and Creative Writing Communication English Language Health and Wellness Management and Culture 1,355 5,805 289 2,006 Interpretation and Leadership and Liberal Arts SFU NOW: Nights or Translation Community Building and 55+ Weekends (credit) FREE AND SPONSORED Total 8,643EVENT RESERVATIONS 1,935 2,109 2,099 2,500 Creative Writing Leadership and Liberal Arts Philosophersʼ Café Community Building and 55+ 11

“I didn’t know how to apply the minimal PR courses that I did in my bachelor’s to a career. The program gave me confidence to step into this role.” —GRAHAM FARMER Public Relations Certificate Graduate In his new public relations role, Graham Farmer is already making a difference by working with clients to positively impact communities across B.C. 12

FINANCIALS We completed the year 2019/2020 in good financial standing primarily due LIFELONG LEARNING to higher-than-expected enrollments in career and professional programs, COMMUNITY as well as increased registrations in the English Language and Culture and Interpretation and Translation programs. 396 YEAR ENDING MARCH 31, 2020 UNIQUE COURSES Table 1: Unaudited Condensed Financial Statement 6,561 Revenue 2019/2020 Budget 2019/2020 Actuals Variance LEARNERS Board-Approved Funding Non-Credit and Other Revenues $ 4,197,091 $ 3,960,660 $ (236,431) 431 Total Revenues Total Expenses $ 8,113,411 $ 8,793,240 $ 679,829 INSTRUCTORS Surplus/(Deficit) $ 12,310,502 $ 12,753,900 $ 443,398 $ 12,310,502 $ 12,443,777 $ (133,275) $ 0 $ 310,123 $ 310,123 CONTRIBUTIONS TO THE COMMUNITY We help the university expand its connections by investing resources in community engagement. We delivered hundreds of no-cost events with more than 8,600 reservations this year, as well as supported education partnerships, practicum placements and advisory committees. 13

CONTRIBUTIONS TO THE UNIVERSITY We dedicate resources to the university through a range of tactical supports. This year we provided scheduling and administrative assistance for undergraduate classes at Harbour Centre, and supported more than 2,000 registrations for the SFU NOW: Nights or Weekends program. These activities indirectly contributed more than $10 million in tuition fees (table 2). We also provided payments of more than $600,000 for space and equipment rentals (table 3). Table 2: Credit enrollment Tuition Fees “I am there to interpret what people Program $ 8,365,547 are saying to each other, but at the Integrated Credit Studies $ 2,075,639 same time, I’m also a human being. SFU NOW: Nights or Weekends $ 10,441,186 You need to be prepared to convey Total Rent Paid difficult information.” Table 3: Space and equipment rentals $ 247,817 —HILDA LO, MEDICAL TRANSLATION AND Location $ 85,332 SFUʼs Vancouver Campus—variable classroom space $ 145,000 INTERPRETATION CERTIFICATE SFU’s Vancouver Campus—fixed classroom space $ 141,582 (MANDARIN CHINESE/ENGLISH) GRADUATE SFU’s Surrey Campus—fixed rent $ 619,731 Audio Visual Equipment—variable 14 Total Paid to University

ENDOWMENTS Generous community members provide support for programming and activities. We are grateful to these donors each year. SALVATION ARMY DEVELOPMENT ENDOWMENT FUND DAVID AND CECILIA TING ENDOWMENT FOR EDUCATION FOR PUBLIC RESPONSIBILITY Established in 1989 by a gift from the late Dr. J.L. Wighton, this $3.7-million fund helps Salvation The $1.2-million Ting endowment supports an annual Army officers and staff pursue advanced educational lecture or seminar in public affairs education or leadership opportunities. The fund is administered by the Lifelong development, as well as Lifelong Learning’s Interpretation Learning Leadership and Community Building program. and Translation program. In 2019/2020, this fund contributed close to one million In 2019/2020, these funds supported Food, Climate Change dollars for programming developed in partnership with and Migration Public Engagement Forums, as well as a free Booth University College, including our Community public lecture on Resilience and Older Adults that attracted Capacity Building Certificate program and new Leadership 160 participants. Essentials Certificate program. 15

COMMUNITY PARTNERSHIP FUND The partnership fund helps communities and low-income individuals in East Vancouver, the Downtown Eastside and other inner-city communities attain opportunities to become economically self-sufficient. The fund provided $6,000 of support for Enhanced Digital Literacy Workshops, or pop-up Tech Cafés, in Vancouver’s Downtown Eastside this year. Led by the UBC Learning Exchange, the cafés reached approximately 1,900 participants. THE CITY PROGRAM ENDOWMENT FUND In 1995, this $1.9-million fund was established through a lead grant from the Real Estate Foundation of British Columbia and subsequent grants from the Earl and Jennie Lohn Foundation; VIA Architecture, Inc.; and the Ministry of Community, Aboriginal and Women’s Services. SENIORS PROGRAM ENDOWMENT FUND Members of the SFU Opsimath Club (Seniors Lifelong Learners Society) established a $290,000 fund in 2000 to support program operations and ensure that course offerings for adults 55+ continue to expand. SENIORS PROGRAM DIRECTORS ENDOWMENT FUND In 2010, a generous bequest from the late Alan Aberbach established this now $4.6-million fund to support staff salaries and related 55+ program administrative activities and help ensure the sustainability and growth of courses for adults 55+. “I’m excited to dive into helping Liberal Arts and 55+ these people who are struggling, to registration day find ways to keep them attached to their work. This is exactly where 16 I’m meant to be.” —PAMELA STRONSKI, REHABILITATION AND DISABILITY MANAGEMENT DIPLOMA STUDENT

ADVISORY COMMITTEES Our programming is supported by experts from across the university and broader community, who help ensure quality and continued relevance. Thank you to these advisors for their knowledge, advice and commitment in 2019/2020. ENGLISH LANGUAGE AND CULTURE PROGRAM JUNE FRANCIS, Associate Professor, Marketing; Director, Sustainable Development Program, Faculty of Environment; Advisory Committee Director, Institute for Diaspora Research and Engagement; Co-Lead, CIRDI-funded Co-Laboratorio Perú KATIE GRAHAM, Immigrant Services Society of BC; Manager, Language College–LINC JULIAN GRIGGS, Principal, Dovetail Consulting; Associate, Morris J. Wosk Centre for Dialogue BERTRAND LEE (Chair), Director, English Language and Culture Program SUSANNA HAAS LYONS, Public Engagement Specialist; Associate, Morris J. Wosk Centre for Dialogue ENA LEE, Assistant Professor, Faculty of Education SARAH HAY, Founder, Slow and Steady Design; SHARLA REID, Director and Principal, Director, Vancouver Design Nerds Society; Fraser International College Instructor, Emily Carr University JUDY SHABTAI, Program Coordinator, PARKER JOHNSON, Organizational Effectiveness Consultant English Language and Culture Program – Justice, Diversity, Equity, Inclusion JACQUIE SINCLAIR, Marketing Coordinator, IMOGENE LIM, Professor, Anthropology, English Language and Culture Program Vancouver Island University JUDY SMITH, Executive Director, Academic Planning and JENNIFER REDDY (Chair), Associate Director, Leadership Strategic Projects, Lifelong Learning and Community Building Programs GEOFF TAYLOR, Instructional Coordinator, BALDWIN WONG, Multicultural Social Planner, English Language and Culture Program City of Vancouver LEADERSHIP AND COMMUNITY BUILDING PROGRAMS Evaluation for Social Change and Transformational Learning Certificate Advisory Committee Dialogue and Civic Engagement Certificate Advisory Committee SHANTHI BESSO (Chair), Director, Leadership and Community Building Programs JOANNA ASHWORTH, Director, Professional Programs and Partnerships, Faculty of Environment MARK CABAJ, Principal, Here to There Consulting PETER BOOTHROYD, Professor Emeritus, School of Community KRISTY HOYAK, Evaluation Consultant; Learning and and Regional Planning, UBC Implementation Analyst, Transformational Learning Team, Vancouver Coastal Health Authority ASLAM BULBULIA, Community Engagement and Facilitation, Centre for Comparative Muslim Studies; KYLIE HUTCHINSON, Principal, Community Solutions Fellowship Co-Host, RADIUS Consulting CHRIS CORRIGAN, Facilitation Consultant ROBERTA PRICE, Elder, Snuneymuxw and Cowichan First Nations RAIN DANIELS, Consultant, Facilitator, Indigenous Cultural Competency MICHAEL QUINN PATTON, Author, Organizational Development and Evaluation Consultant; Former President, American ROBERT DAUM, Fellow and Lead, Diversity and Innovation, Evaluation Association Senior Consultant, Morris J. Wosk Centre for Dialogue RON ROESCH, Professor, Psychology Department 17

BILLIE JOE ROGERS, Research Associate, Reciprocal Consulting JÓNÍNA KIRTON, Writer’s Studio Graduate and Author; Member of Writer’s Studio Aboriginal Advisory Committee; WENDY ROWE, Professor, Leadership Studies; Director, Former Writer’s Studio Aboriginal Liaison MA in Global Leadership, Royal Roads University HAL WAKE, Former Artistic Director, MARIKA SANDRELLI, Regional Trauma Informed Practice Vancouver International Writers Festival Leader, Mental Health and Substance Use Services, Fraser Health Authority JOHN WHATLEY, Managing Editor, SFU Publications DANIEL SAVAS, Adjunct Professor, School of Public Policy LIFELONG LEARNING MALCOLM STEINBERG, Clinical Assistant Professor, Endowment Committee Faculty of Health Sciences; Program Director, Public Health Practice; Chair, Master of Public Health Program RACHEL BENNETT, Director, Marketing and Communications, Lifelong Learning KATE SUTHERLAND, Social Entrepreneur, Organizational Development Consultant; Founding Faculty, JULIA DENHOLM (Chair), Dean, Lifelong Learning THNK School of Creative Leadership GLORIA GUTMAN, Professor Emeritus, SAMANTHA TSURUDA, Research Associate, Department of Gerontology Reciprocal Consulting VESELIN JUNGIC, Professor, Department of Mathematics KIM VAN DER WOERD, Principal, Reciprocal Consulting VESNA MALJKOVIĆ, Associate Director, CINDY XIN, Educational Consultant, Teaching and Learning Communication Programs Centre; Adjunct Professor, Faculty of Education RAVEEN SANGHERA, Associate Director, Restorative Justice Certificate Career and Professional Programs Advisory Committee JUDY SMITH, Executive Director, Academic Planning and HARLEY EAGLE, Cultural Safety Facilitator, Island Health; Strategic Projects, Lifelong Learning Consultant, Harley Eagle Facilitation Senate Committee on Continuing Studies DAVE FARTHING, CEO, Veriloquent LYN BARTRAM, Faculty Senator; Associate Professor, KRYSTAL GLOWATSKI, PhD Candidate, School of Criminology School of Interactive Arts and Technology AARON LYONS, Principal, Just Outcomes, LLP GWEN BIRD, University Librarian, Dean of Libraries ANGIE MAPARA-OSACHOFF, Senior Regional Program Manager LARA CAMPBELL, Faculty Member; Professor and Department B.C., Equitas—International Centre for Human Rights Chair, Department of Gender, Sexuality and Women’s Studies Education; Vice Chair, International Institute for Child Rights and Development WINFIELD CHEN, Student BRENDA MORRISON, Associate Professor, School of Criminology; JULIA DENHOLM (Chair), Dean, Lifelong Learning Director, Centre for Restorative Justice ALEXANDRA GUNN, Student (Alternate) CHRISTIANNE PARAS, Co-founder, ROOTS—Reclaiming Our Truths and Stories; Community Justice Initiatives Training TRACEY LEACOCK, Convocation Senator; Adjunct Professor, and Education Coordinator; Facilitator, North Shore Faculty of Education Multicultural Society PETER HALL, Senator (at-large); Associate Dean, Strategic JENNIFER REDDY (Chair), Associate Director, Academic Planning, Enrolment Planning and Management Leadership and Community Building Programs and Budget, Faculty of Arts and Social Sciences ADRIENNE SMITH, Lawyer, Adrienne Smith Law GAËLLE PLANCHENAULT, Faculty Senator; Associate Professor, Department of French The Writerʼs Studio Advisory Committee SUZANNE SMYTHE, Faculty Member; Associate Professor, ANDREW CHESHAM (Chair), Associate Director, Faculty of Education The Writerʼs Studio ABDUL ZAHIR, Member of the University Community (at-large); STEPHEN COLLIS, Professor, Department of English Coordinator, Research Grants and Projects, School of Criminology JEN CURRIN, Creative Writing Instructor, Kwantlen Polytechnic University; Former Writer’s Studio Mentor 18

CANADA’S ENGAGED UNIVERSITY PHOTO CREDITS SFU LIFELONG LEARNING 515 West Hastings Street Brandon Thompson: page 12 Vancouver, British Columbia Greg Ehlers: cover, pages 3, 4, 5, 6, 8, 14, 15 Canada V6B 5K3 Mitsue Pierfederici: page 8 (top left), 16 Sophie Ni: page 8 (bottom right) sfu.ca/lifelong-learning Sandra de Jesus: back cover 19