The Management Review_May 2021

Sanjay Kapoor: An Energetic, Straight Mr. Suresh Kochattil, Forward Leader Convenor, E-IT Social Media M. Somasekhar Mr. Narayan Rao, Sanjay Kapoor At Hyderabad, Life Member The Memories That I Cherish, Always Kingshuk Nag Mr. P. Rajendra Krishna Prasad, Life Member Impact Of Covid 19 on Indian Economy And The Way Forward Mrs. Geeta Mallikarjunan, HMA and IDSA COO MDP on Interpersonal Communication- A Transactional Analysis Approach Coaching, Mentoring and Counselling” Editorial Committee Mr. Sankara Venkata Krishna Prasad, Life Member, Joint Secretary & Editor Mr. V Ramchander, Life Member, Secretary Mr. K. Chandrasekhar, Member & Treasurer Prof. A. R. Aryasri, Life Member

PRESIDENT'S MESSAGE certification program taken up under SDP is a big HMA will miss. This year the revamp of HMA will success. He is also one of the few presidents who always be in the memory of all for many years to has completed two Annual Awards night inspite come. of COVID restrictions and following all COVID norms, May you rule the roost where ever you are and bring a semblance of order which you are most He has brought the highest amount of noted for. sponsorship in the history of HMA. All the above has been done within a span of 9months. Om Shanti to you wherever you are. His passion, zest for life and his meticulous time bound happenings is something which Kavitha Rajesh As Vice President, remembering certain finer moments at the 48th HMA Annual Awards function conducted under Acting President 2020-21, the able guidance and supervision of Shri Sanjay Kapoor, President HMA and the memoreis are etched for ever in Incoming President 2021-22 our minds. Hyderabad Management Association The month of May has seen another very senior The financial year has gone by and we have seen and a longstanding staff Mr. James Peter's the beginning of a new financial year which has sudden passing away. At this difficult hour for been shattering for our Association with the the kith and kin of him, I, on my personal behalf passing away of our friend, camaraderie and and on behalf of the Managing Committee of leader – our President for 2020-21 Mr. Sanjay HMA place our heartfelt condolences to the Kapoor. It is not something which we have ever departed soul of the noble Mr. James Perter. envisaged and this has happened for the first time in the history of HMA that a leader at the helm of CONTENTS affairs passed away on duty. President’s Message MDP on Interpersonal The void and vacuum which he has left, with a larger-than-life personality is hard to fill and to be Kavitha Rajesh, Acting President Communication-A Transactional in his giant shoes is something which I will have to learn to fit in. He had set very high standards 2020-21, Incoming President Analysis Approach 9 for HMA and to reach above that would be a Herculean task. 2021-22, 2 Coaching, Mentoring and Counselling He has set right many things which has been The Editor’s Desk 10 overlooked by many a past president. He has Sankara Venkata Krishna Prasad3 filled the coffers of HMA, by ensuring that we get Business Quiz – enough sponsorship for not only events organised Sanjay Kapoor: An Energetic, 18th Edition, April, 2021 11 by HMA but also the meetings and the ads in Straight Forward Leader our Newsletters. It is not he who has personally Mulugu Somasekhar 4 Team HMA 2020-21 12 contributed but he has been instrumental in motivating the MC members to do so. Sanjay Kapoor At Hyderabad, Having the gift of the gab as well as being an The Memories That I Cherish, able administrator he ensured all the SOP’s were followed to the T. He was not one to mince words Always Feedback: There is nothing like and was a hard task master at that. honest feedback. We request Kingshuk Nag 6 you to go through this issue of We have received the Trade Mark registration The Management Review and numbers for both the HMA logo as well as Impact of Covid-19 on give us your suggestions on name and the abbreviation of HMA. He ensured how to improve the design and the Registrar of Societies had all the 42 years Indian Economy and the Way content of the same. You can of documents right from the 1978, where he email us on : appreciated the secretariat for the documentation Forward  7 [email protected] which they retrieved from the archives. The same goes for the logo, the usage of which the Managing Committee-HMA secretariat had been able to send to the advocates right from the year 1964. Pays its Tributes to President, He was opinionated but he used to listen to Sanjay Kapoor 8 everyone’s opinion before he gave his views. He had brought amendments to the Memorandum of Association which has also been registered in the Registrar of Societies and the PDF version can be viewed on by all on our website. He also formed an Ethical Committee which consisted of a past president, an advocate as well as the president himself, to solve issues for any of the members. This was to give all the members a free access if they felt that something was wrong. The President also fell under this gambit. Hence the Immediate Past President would be in place of the President during the investigation. He had commenced the Industry Readiness Program a bridge between the campus to corporate which is very well received. This 2 THE MANAGEMENT REVIEW

Volume: 20  |  Issue: 10  |  May 2021 THE EDITOR’S DESK A healthcare emergency has been so Is it a clairvoyance or a premonition? to say it Sankara Venkata Krishna Prasad domineering in April, in the shape of second simply, that Shri Sanjay Kapoor has informed Editor wave, the rate of positives of SARS Covid19 the Vice President and the incoming president The Management Review accelerating swiftly, patients and near and Smt Kavita Rajesh ji, as she distinctly recalls dear reaching out for oxygen, plasma, blood, that from April on, she should be in the saddle, devotion late Shri Sanjay Kapoor, President of emergency injectables, hospitals running out and he would be in the background to oversee Hyderabad Management Association 2020- beds, the country has taken the toll and we at everything. How providential and he has kept 2021 he displayed and inculcated in all of us Hyderabad Management Association have lost his word of overseeing. and we all pray his soul attains Sadgathi. our President, dynamic Shri Sanjay Kapoor to The tumultous times especially the month the pandemic. His elegance, swiftness, firmness, all inclusive of May has seen the second demise of HMA attitude when it comes to involving everyone in cadre, its very senior staff Mr. James Peter, The Managing Committee has been awestruck the decision making, makes him a dynamic, but post his retirement beginning this year. The by the sudden passing away of Shri Sanjay at times his sudden actions makes it intriguing association has lost a dedicated, spirited, well Kapoor and all of us are still in a state of shock connected personality to the HMA fraternity as the publication is getting for the print. His managerial and entrepreneurial talents and has always been in the forefront of any came to the fore latest for two consecutive programs conducted of HMA all these years. As we were moving into the month of April, Annual Awards, 47th version in December He is survived by his 2 sons and a daughter and with IRP-2, an MDP on Transactional analysis 2020 and 48th version in March 2021 had his the entire HMA fraternity are at their wits end and a panel discussion jointly hosted by HMA distinct mark. to see his so sudden a departure and have all and IDSA featuring some of the prominent joined in praying for resting his soul in peace. direct selling organisations, IAS, IRS and a LSE’s Yours truly was asked by him to anchor This issue carries two supplementaries graduate-cum-an economist, we were never March programme this time with the Chief A Supplementary for Industry Readiness aware of what was to come to the President Guest Hon. Governor, Telangana and Programme-II. of HMA. Lieutenant Governor, Puducherry Dr.Tamilsai A Supplementary as a tribute to the departed Sounderarajan, (alas it was to be his last big souls of President Mr. Sanjay Kapoor and the Giving finishing touches to the 48th HMA Annual event) earlier it was MOS for Home Shri recently retired senior staff Mr. James Peter. Awards program, the proverbial last program Sanjay M.Kishan Reddy. At both the functions, he For more on things HMA, please refer to these Kapoor lead the teams from the front set an example for the President chair by his columns …. conduct and the grace. Schedules at both the functions were very closely monitored and Editorial Committee successfully completed. Mr. Sankara Venkata Krishna Prasad, With a heavy heart, on my personal behalf, on Life Member, Joint Secretary & Editor behalf of the Editorial Committee, we place on record the unstinted and wholehearted Mr. V Ramchander, Life Member, Secretary S. No. Date Meeting Topic Speaker/ Faculty How India Can have top Dr A Gopal Krishna, Mr. K. Chandrasekhar, 1 31.05.2021 Lecture grade hospitals and medical Nephrologist- MBBS, MD, Member & Treasurer Meeting services at affordable costs DM for people Prof. A. R. Aryasri, 2 29.05.2021 MDP Dr T Venkat Ramakrishna, Life Member Emotional Intelligence Consultant Spine Surgeon- 3 15.05.2021 IRP for Professional and Yashoda Hospital Mr. Suresh Kochattil, 4 15.05.2021 IRP Organizational Excellence Convenor, E-IT Social Media 5 16.05.2021 IRP Spreadsheet Skills Mr K Krishna Sagar Rao, IRP 3 Discussion Leadership Coach and Mr. Narayan Rao, 6 21.05.2021 IRP Emerging Trends: Start Ups Strategist Life Member 7 13.05.2021 IRP Entrepreneurship and Dr Anjan Kumar Mr. P. Rajendra Krishna Prasad, 8 23.05.2021 IRP Project Finance Life Member Digital Transformation __________ Emerging Trends in Mrs. Geeta Mallikarjunan, Marketing Prof Apurva Sanaria of COO MICA THE MANAGEMENT REVIEW 3 Shri V Ramchander Mr.Chirantan Chatterjee Mr A. Vinod Kumar  https://twitter.com/hydhma   https://www.facebook.com/HyderabadManagement/   https://www.youtube.com/channel/UC9Ejy1Z3kng4kibICNvZzWw/featured  https://www.linkedin.com/company/hyderabad-management-association---india/  www.hmaindia.net for HMA Membership: http://hmaindia.net/membership  for AIMA Membership: https://www.aima.in/aima-membership/memberships/aima-membership.html

Featured Article - Start up Stories SANJAY KAPOOR: AN ENERGETIC, STRAIGHT FORWARD LEADER Sanjay Kapoor, the tall, bearded holding two annual awards M. Somasekhar executive, seemed to be a man functions etc”. All these even as the Former Associate Editor, in a hurry. Restless, full of ideas, Pandemic put tremendous pressure The Hindu Business Line Hyderabad, he made quick moves in the on everybody’s lives and actions.  Advisor-HMA last decade, I have known him. From the comfort & challenging The Sanjay I Knew:  ka Paani peeyega, woh jharoor corporate offices, he moved on into Hyderabad mein settle hoga”. We broader organisations like the CII,  It was sometime around 2006 thatI left, on a wonderful note. FAPCCI and HMA. first ran into Sanjay Kapoor at the HITEX office in Madhapur. The The Hitex, turned into a happening He tried hard to energise the ultra modern exhibition, conference place of global conferences and activities, make his presence felt and meeting venue was taking exhibits. Back from Delhi(city of and drive new ideas. Not, often shape and many global events were distances) and with an officeMaruti, did he find everything favourable getting lined up. new to driving and quest for though. But, that did not deter stories, ended up there. On other him. He differed, did his bit and  I was on the lookout for a story. times, with family visited the moved on. Definitely making a He was the COO. But, within exhibitions. On a few occasions contribution, but very often his minutes, we became quite informal. met up with Sanjay thanks to Geeta straight forward views bordering A common thread was emerging. Mallikarjunan, who was taking care sometimes on bluntness did not go I had returned to Hyderabad after of communications for many years.  well with many.  nearly 8 plus years in New Delhi and Sanjay too was in Hyderabad  When the Hyderabad Metro Rail As the president of the Hyderabad from work exposure in Delhi and Project was being executed by the Management Association (HMA), Mumbai. He found, Hyderabadi’s L&T, Sanjay moved back to the perhaps, these traits led to very rather relaxed, complaining about conglomerate and played a key positive contributions. In a span of distance to the HITEX and laid back role. He was always willing to talk just 9 months ( 2020-21),to quote too. and share information. Slowly, but Kavitha Rajesh, the Vice President, surely, he was settling down to the “ Sanjay led the team to get the Being a staunch Hyderabadi, I humdrum of Hyderabad. I reminded Association registered, changes in countered and gave him insights him, ‘ Hyderabad gives the feeling the Constitution EthicsCommittee into the culture, work culture and of a metropolis and luxuries of a bringing the President too into attitude. Told him, coming from small city with its diversity in food, its ambit, launching the Industry Secunderabad, the HITEX was still culture and convenience along with Readiness Programme (IRP), far off.We differed and debated. affordability”. He was nodding, I told him, ‘ Joh Bhi Gandipet but again said” Yaar, aur energy chahiye, more action and fast growth. He was a restless guy. Just, a decade or more in Hyderabad, Sanjay was adjusting well into the corporate and social circuit. I reminded him of my comments in the preliminary meetings, he would give a smile. Sanjay was a tough manager. He did not mince words while 4 THE MANAGEMENT REVIEW

Volume: 20  |  Issue: 10  |  May 2021 Featured Article - Start up Stories (Cont...) criticising and was frank in asking did not get a response till the next February 19 at the Jubilee Hills questions. He came across as day morning, I was worried.He Club, he was insistent, that I take a very demanding boss. This had returned from Rajasthan after up the project. On March 19, I was attitude also landed him in a spot staying with his aged parents for honoured too at the grand ( within sometimes. I recall during the sometime. the COVID19 protocols) 48th launch of the Hyderabad Metrorail HMA Annual Awards. A copy of his ,by the Prime Minister, Narendra But, that, he would not return book Corporeneur( The Corporate Modi , while doing several run up from the hospital, snatched away Entrepreneur) he presented.  stories for the BusinessLine we by the virus on May 8 was a cruel discovered that the Mascot, Niz news to many of his friends like  But, alas, none of us had an inkling was missing. It did not take more me. Sanjay was heading to a hectic that Sanjay would depart, so than a call to get the necessary and contributing phase in his life in suddenly and so fast. He had lot of confirmation and that it was Hyderabad. He would tell me often life, energy and restlessness to do dropped.  that there is a lot to do. Hegot many things. He was settled, jovial involved in multiple activities, and indulging in Hyderabad. We But, most often, the criticism was including writing a book and acting miss you..... constructive. This was amply on a small role in a film. .  display during the past one year when he drove the Hyderabad Sanjay bought himself a nice Management Association (HMA) bungalow in Mokhila, the new and as the President. At monthly sought after gated community. MC meetings, he would stick to During the pandemic, he would time, be transparent, demanding, be active on FB, putting up videos accommodate everyone’s views, on cooking, a jig here, a few pics but firm in decision making.  of raindrops and always exude positive energy.  As an Advisor to the HMA, I enjoyed very good rapport with We often discussed issues and Sanjay. He would be quick to differed on Vaccines, treatment appreciate a story, viewpoint as modes and big business interest well as differ and was fast on behind. Sanjay would always responding to messages on mobile encourage me to do some book too. So, when I sent a message on on Hyderabad transportation, April 26 after getting to know that promising to sit with me after the he was down with COVID19 and pandemic. When we, the MC, past presidents of the HMA met on THE MANAGEMENT REVIEW 5

Featured Article SANJAY KAPOOR AT HYDERABAD, THE MEMORIES THAT I CHERISH, ALWAYS I first met Sanjay Kapur in 2010 when Sanjay went to St Paul’s school in Kota Kingshuk Nag he was working as the Chief Executive and his class mates remember him with Officer of the HITEX Exhibition pride and warmth. “He was a go -getter Former Resident Editor, Times of Centre. We at The Times of India and a self- driven guy. But he was self- India Hyderabad, Advisor-HMA had invited him as a speaker at a willed and would listen to none,” says multi- disciplinary conference where his classmate Rahul Sharma. “We had a Sanjay was not only a self- driven man he spoke in his characteristic effective lot of fun and sometime bunked school but was very keen to know more about fashion. The next time we met was to eat samosas and watch movies,” he the Independence movement and how when he was the chief of corporate reminisces. “He loved cricket and dogs,” India threw off the foreign yoke. Thus it affairs and public relations at L & T adds Rahul who was devastated by the was not surprising that while speaking Hyderabad Metro Rail. The metro rail news of Sanjay’s demise. “He was large on Netaji Subhas Chandra Bose at the was being built and we interacted hearted and a friend who could always conference in New Delhi’s Chittaranjan many times during the period. The be counted upon,” Rahul said. After Park about two years ago, I found interactions were not positive all the school he went on to study an become Sanjay Kapur in the audience with his time and I remember that once it was an engineer and at some point of time in wife. Sanjay had taken the trouble of marked by considerable acrimony. the future Sanjay came to Hyderabad and travelling across Delhi from his house in Thus I was very pleasantly surprised stayed here till it the bell tolled for him. Noida to attend the meeting. After the when Sanjay warmly invited me to join meeting he cornered me and requested the management committee of the Sanjay was closely attached to his me to deliver public lectures on the Hyderabad Management Association parents (who have survived him) and same subject in Hyderabad. He said that as an Advisor after he took over as the often would visit Kota to meet them. he would provide me a forum for this President. Before that in a short stint But the long journey (over 1200 km) purpose. I said that the subject could be as secretary general of the Federation was traversed by his car. “He loved the widened to how Indian won freedom. of Telangana Chambers of Commerce road and the journey,” says classmate But that could never happen and this will and Industry (FTCCI) he invited me as Rahul. Sanjay always longed for change. remain a matter of regret for me. a speaker for a few conferences. It is He told me a few weeks ago: “The area I thereafter that I came to know Sanjay stay in is becoming congested, relatively Although the 56 year old Sanjay fell to well. speaking. Now I have to look for a new Covid, it was not that he was not careful. place”. Sanjay stayed in Mokila in a I was forwarded a picture that was taken From a family that migrated at the time bungalow, a little distant from the city, on the sidelines of the HMA annual day of partition from North West Frontier for the last few years. Here he would meeting barely two months ago where Province (NWFP)- that is located ahead farm vegetables and post pictures of the Sanjay with a mask on, is speaking of the undivided Punjab now in Pakistan- same on his Facebook page. Earlier he to an unmasked me. He however did the senior Kapurs came to settle in Kota stayed In L & T Serene County in the city not believe in lockdowns and said so in Rajasthan. This fact struck a chord and as was his nature decided to move in a Facebook comment. He said that with yours truly because I also belong to ‘because he was bored’. Once he told ‘any kind of lockdown is the result of a refugee family uprooted by partition me how many houses he has stayed in incompetency of all Governments.’ – albeit from East Pakistan (now during his life. It was a huge number but Thus it is unfortunate that Covid took Bangladesh). I have forgotten the figure. him away and that for starters he was given to believe that he had just got flu. Sanjay’s going away is being mourned by all who knew him. Thus it was not surprising that one of the first calls I received after his demise was from his former boss, the retired managing director of Hyderabad Metro rail, V B Gadgil who now stays in Pune. Sanjay Kapur will be widely missed and remembered as a man who touched so many hearts. 6 THE MANAGEMENT REVIEW

Volume: 20  |  Issue: 10  |  May 2021 Joint Panel Discussion HMA & IDSA IMPACT OF COVID 19 ON INDIAN ECONOMY AND THE WAY FORWARD Impact of Covid 19 on Indian Economy and and not just be awarded degrees which longer periods, everyone’s backs are to the the Way Forward might ensures only quantity and not the wall. The FDI in pharma and healthcare is a quality. Internet penetration is only 49% in right step and has to be hastened towards Panelist: Dr T.K. Sreedevi, I.A.S, Secretary India. More should be enabled. They should wider and longterm collaborations. He to Government- Finance, Government of also be proactive in redefining work such as realises now many networking marketers Telangana lessened fuel expenses, work from home, have hosting events virtual. green economy, health, climate change- all Mr Parakala Prabhkar, Political Economist & as a huge transformation. As many are E.Aravind Reddy felt that within one and Policy Consultant, Managing Director- Right leaving metros like Mumbai, the revenue a half years, many lockdowns have seen FOLIO losses are pegged at nearly 46000 crores slowdowns and the worst is yet to come. INR in Maharashtra. The world needs to The governments taking perspectives of Mr E. Aravinda Reddy, Deputy go back to precovid and pre slowdown manufacturers and consumers are trying to Commissioner- State Taxes, Government of normalcies and it is a long way. He felt India gear up to the situations to facilitate and Telangana should be a manufacturing power house. not hinder the progress wherever needed. Inorder to increase the demand for goods, it He also is looking to extend tax friendly Mr Samir Modi, Managing Director, Modi should initiate massive investments in rural measures. As Telangana state’s revenues Enterprises, Founder & Managing Director, areas, agriculture in specific. The Wuhan have taken a dip (as are expectedly of Modicare pandemic bringing in various possibilities many other states too), the fall of 70% of being off China, one of which is US in revenues is a matter of concern. He Mr Anshu Bagai, Managing Director, organisations in China can migrate to India, felt governments need to review their Jeunesse Global India provided Indian industry environment is user expenditure, advocated better health friendly. infrastructure in terms of increased hospitals Mr Kingshuk Nag, Journalist & Author and medical academic institutions. (Moderator) Samir Modi is envisioning a huge slowdown in the near future per economies. It would Dr.T.K.Sreedevi couldn’t make it to the Ably chaired by Kingshuk Nag, Journalist, take atleast 3 years for us to recover. He session due to an unscheduled meet Author, Columnist including your welcomed central government’s moves convened by the Chief Secretary, however favourite The Management Review, towards higher FDI in infrastructure as has shared her message on the topic which the panel had eloquently dealt with the well as atmanirbhar bharat and its prime is being carried here separately. subject, the burning topic of this world’s goals. With about 60% of 300000 women health emergency and its far-reaching entrepreneurs in Modicare, they make The panel Chair Kingshuk summing up felt consequences. up their ready force, quick income, being in sum that in these difficult times, India more independent. He felt the current needs to keep a check on population (we all Panelist Parakala Prabhakar felt that Lives FDI in IT, ITES, Flipkarts, Amazons should could remember ourselves of the Malthusian and Livelihoods are in dire straits. Second actually be now in pharma manufacturing theory of population with positive and wave appears to be more virulent and needs and healthcare and Skill Development. He preventive checks) a clear evaluation, mutations now coming envisions digitalisation further. in as Black Fungus and other variants. THE MANAGEMENT REVIEW 7 Nearly 58% of emerging markets are hit. Anshu Bagai felt that there is on us an Per IMF records poverty went up, as jobs unprecedented situation of recession. disappeared in majority areas, we are in a Corporates and Individuals would take long haul and likely to be till 2024.While economies are aging, India is young and has a future to gather its wits towards progress. Here he stressed the need to skilling them  For the complete session online, please refer to this link https://www.facebook.com/HyderabadManagement/?ref=br_rs

Tributes to Shri Sanjay Kapoor MANAGING COMMITTEE-HMA PAYS ITS TRIBUTES TO PRESIDENT, SANJAY KAPOOR Dear Reenaji & Family Industry Readiness program (IRP) to help in the memory of all for many years to them slide effortlessly in to the Corporate come. The Managing Committee of HMA or Entrepreneurial world. This program during its meeting held on 12th May also received all round appreciation May he rule the roost where ever he is 2021 resolved to express their heartfelt being something different in its own and bring a semblance of order which he condolences on the sudden demise of way.  Another achievement which was is most noted for. beloved Sri Sanjay Kapoor, President, done with great passion was conducting HMA 2020-21 and convey the same two Annual Awards function during his We all together pray the Almighty to give to you and your family. The Committee tenure. It is highly commendable as it was enough strength to you all! felt that his untimely demise has left a amidst the difficult Covid times. vacuum in HMA and that it is hard for Om Shanti! anyone to fit into his shoes for there He also motivated the concerned in cannot be another Sri Sanjay Kapoor. bringing out a Newsletter under the name Kavitha Rajesh His foresight and his vision to take HMA Management Review and strived to see President In-charge  to greater heights of glory was his great its improvement month over month. The forte. magazine is well received today by all. HMA MC 2020-21 He had set very high standards for He focused on seeing that HMA had Acting President HMA and to reach that level would be a a secure trademark with its logo and Herculean task. Several initiatives were he could make it happen by getting its taken up by him during the short span registration. The Logo and name are now of 9 months which has put HMA on a exclusive property of HMA. vibrant path. During his brief tenure, he could organize HMA welcomes New Members, for details of membership and online application, visit Advis He has streamlined and regularized and mobilize funds through sponsorships http://www.hmaindia.net/membership several important activities and which is the highest ever in history of Mr. B P Acharya, IAS, regulations which hitherto did not see HMA and thus put the Organization in a Sponsorship Opportunities are available for details, contact [email protected]. Director General, MCHRD light. It includes updating key regulations comfort zone. [email protected] Spl Chief Secretary, GoT, which were not brought out earlier and getting the Constitution of HMA with He was opinionated but he used to listen Publisher / Editor: Sankara Venkata Krishna Prasad, Editor, Joint Secretary, HMA Mr. Jagdeeshwar Rao the changes approved by the EGM. It is to everyone’s opinion before he gave Publisher: Hyderabad Management Association IAS (Retd.) Former Principal no mean task. It also included the Code his views and encouraged motivated Secretary Revenue Disaster of Conduct and the formation of Ethics performance of all the Committee Design & Technical Support: HYBIZ TV Convenor, E-IT Social Media Management Committee to ensure proper conduct by members through a Team effort, which in Find us in & COO, Janam TV all in HMA. It was unique as he brought fact is his great trait.  Dr. Ravi Kumar Jain the President also under its ambit. Director SIBM  Another similar activity which is very Mr. Kingshuk Nag significant is regularizing the matter Former Resident Editor, TOI related to the long pending registration process with Registrar of Societies, Mr. Somasekhar Mulugu which needed continuous persuasion and Former Associate Editor, signing of almost 5000 documents by The Hindu Business Line him. Dr Balaji Utla His passion to do something better to Chairman, the management students resulted in the Center for Environmental Concerns (CEC) Counse Mr. Sivaiah Alapati-ISO, HYM, International Certifications Pvt. Ltd. He also was a practitioner of discipline Advisors and ensured that Standard operating Procedures (SOPs) for most activities of Mr. B P Acharya, IAS, Mr. VenkatramVasantavada HMA are in place and are complied with. Director General, MCHRD CEO, Seedworks His presence at any meeting or function Spl Chief Secretary, GoT, was precisely on dot or a few minutes Wg. Cdr. A. Bharath Bhushan ahead of time, setting an example to all Mr. Jagdeeshwar Rao Past President HMA of us. IAS (Retd.) Former Principal Secretary Revenue Disaster Mr. Ramesh Vemuganti His passion, zest for life and his warmth Management Past President HMA is something which HMA will miss. ThisHMA welcomes New Members, for details of membership and online application, visit Dr. Ravi Kumar Jain Mr. Gampa Nageshwara Rao http://www.hmaindia.net/membership Director SIBM Past President HMA Sponsorship Opportunities are available for details, contact [email protected]. Mr. Kingshuk Nag Mr. Srinivas Ayyadevara year the revamp of HMA will always [email protected] Former Resident Editor, TOI Past President HMA Publisher / Editor: Sankara Venkata Krishna Prasad, Editor, Joint Secretary, HMA Publisher: Hyderabad Management Association Mr. Somasekhar Mulugu Mr. Sravan Kumar Madap Design & Technical Support: HYBIZ TV Former Associate Editor, Past President HMA Find us in The Hindu Business Line Mr. K. Harishchandra Prasad Dr Balaji Utla Past President HMA Chairman, Center for Environmental Concerns Mr. Nagesh Vishwanatham (CEC) Past President HMA Counsellors Mr. Sivaiah Alapati-ISO, Dr. Chetan Srivastava HYM, QUIZ, International Certifications Pvt. Ltd. Hyderabad University For those who attended including HMA members and award winners of 48th HMA Annual Awards function, Shri Sanjay Kapoor has proved to be not only a great organiser but also an excellent host. 8 THE MANAGEMENT REVIEW

Volume: 20  |  Issue: 10  |  May 2021 Managment Development Program (MDP) MDP ON INTERPERSONAL COMMUNICATION- A TRANSACTIONAL ANALYSIS APPROACH HMA conducted an 'online' between various personalities. Dr. M. Showry MDP on \"Interpersonal  A  complementary transaction  is Associate Professor- IBS Hyderabad Communication-A Transactional the one where the stimulus and Approach  by Dr. M.Showry, response between two individuals Associate Professor- IBS happen in the same ego state Hyderabad on April 29, 2021. whereas in a cross transaction, the stimulus is in one ego state and the It was a very informative session response will be in a different ego touching the various aspects of state. In a ulterior transaction, the interpersonal communication. the overt talk or social message The three conscious aspects of (that is, what we say) and the human personality are the three covert or psychological message ego states - child ego, adult ego (what we mean) will be different.  and parent ego  and they affect the human  interactions. The adult ego The faculty  explained very nicely is  thinking, rational, reasonable, with examples the \"Ecogram\" analytical and logical without of the participants which was being emotional.  The parent ego prepared based on a questionnaire is judgemental, caring,  controlling comprising of 40 questions.  It was or correcting and demanding explained to the participants about obedience.  The child ego is joyful, whether somebody is a critical enthusiastic and sometimes parent, nurturing parent, adaptive rebellious & disobedient. child or a natural child or ooerating in adult ego state. The erudite Resource Person also shared a number of examples  to The 'life positions'of a person substantiate the complementary were also explained clearly with transactions, cross transactions and appropriate examples.  ulterior transactions which happen THE MANAGEMENT REVIEW 9

Young Leaders Committee COACHING, MENTORING AND COUNSELLING” Addressing the members, Dr. by continuously focusing on Dr. Rasheed Rasheed MA , Head-HR of My the enhancement of employee MA, Head-HR of My Home constructions, Home constructions, Hyderabad competencies by way of Coaching, Hyderabad emphasised that we can all do with Mentoring and Counselling. He a helping hand, a shoulder to lean focused on how these leadership on, or someone to shine a light on supportive behaviours help the the path ahead. organizations, to spread the competency levels across the What do we mean by these Organizations, inspire the spirit, to three terms? There are many build cohesive Teams, to empower misconceptions about these three and delegate the authority and areas of expertise. Coaches aren’t to manage the evolving business just in a fixed place or having an environment etc along few case office setup. Mentors don’t just studies. hold a person’s hand and show them their personal playbook. Also, he narrated the importance Counselors don’t solely work with of Ken Blanchard’s Situational the mentally ill. Leadership model and Bill Curties’s PCCM model helps the He touched upon important organizations in creating high aspects of aligning leadership performance culture by way of role in the organization’s success effective 10 THE MANAGEMENT REVIEW

Volume: 20  |  Issue: 10  |  May 2021 Business Quiz BUSINESS QUIZ – 19TH EDITION, MAY, 2021 1. Post review of it’s business, Citibank has decided to exit _____________area of Dr. Chetan Srivastava business in India and 12 other markets as a follow up of their business review . School of Management Studies, 2. _____________ Bank’s Chairman, has said that they will protect their “People University of Hyderabad, Life Member HMA Balance Sheet” rather than their “Finance Balance Sheet” as the Bank lost quite a few employees to COVID19. 1. Retail banking 2. Kotak Mahindra Bank 3. “Sterlite Copper Plant” in Tuticorin has been allowed to open by the courts for 3. Oxygen for medical purposes a limited period for ___________________ as a special purpose. 4. Greg Abel 5. Restaurant Revitalization Fund 4. ______________ has been selected by Warren Buffett as his successor at 6. Britannia Berkshire Hathway. 7. Shivanand Mankekar 8. Home robots (consumer robots brand 5. President Biden visited a Mexican Restaurant in Washington DC and ordered Tacos as a part of promotion of ____________________scheme. Milagrow Robots) 9. Sudhir Sitapati 6. Gunjan Shah will be joining as the CEO of Bata India from June 2021 after 10. Padmakumar Nair leaving _________company, where he is currently associated with. 7. _____________, a Professor of Finance, uses his financial analysis acumen to identify small companies early. He made a sizeable investment in “Solara” recently. 8. Rajeev Karwal, known as a marketing wizard in the consumer durables business working for various companies like LG, Whirlpool , Philips, etc. As an entrepreneur, he later he found success during the pandemic induced lockdown with ____________ product category ? (He recently passed away recently due to COVID) 9. ______________has been appointed as the new MD and CEO of Godrej Consumer Products Ltd. He has also authored the book ‘ The CEO Factory’. 10. _______________has been selected as the first CEO of National Asset Reconstruction Company Ltd, the Indian version of bad bank. ALL THE BEST THE MANAGEMENT REVIEW 11

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