Rowes Honda News

BRINGING THE LATESTADWEAARLDERW!INNINGBGERSOTUSMPAFOLLRD4EYAELAERRSRUNNING ROWES HONDA NEWS TO YOU! FAMILY SERVICE YOU CAN TRUST Rowes www.rowes.co.uk ROWES HONDA ROWES HONDA ROWES HONDA ROWES HONDA ROWES HONDA PLYMOUTH PLYMSTOCK LISKEARD TRURO HAYLE 447 Wolseley Road, 56 Oreston Road, Dobwalls, Trispen, Unit 1, Weston Mill, Plymouth, Plymstock, Liskeard, Truro, Cornwall Hayle Ind Park, Devon PL5 1BL Plymouth PL9 7JQ Cornwall PL14 6JA TR4 9BA Hayle TR27 5JR Tel: 01752 364400 Tel: 01752 485333 Tel: 01579 320218 Tel: 01872 279631 Tel: 01736 751166

LATEST MARKET NEWS Welcome to the latest edition of Rowes News, bringing all the latest industry and Rowes Honda News to you! As you may be aware the car industry has seen a number of developments in the last 12 months with the announcements of the electrification and the eagerly anticipated Honda e! We at Rowes Honda have had another successful year and have been awarded the Best Small Group and a Top Performing dealer for 4th and 3rd year running respectively. However, it has been a challenging time across the industry and last year, UK car sales saw the biggest annual fall since the financial crisis, according to the industry trade body, the Society of Motor Manufacturers and Traders (SMMT). The total number of sales was lower in the years immediately after the financial crash, but things had looked a lot better for the industry more recently. However, in the past couple of years, buyers have been more cautious and they have remained so this year. The SMMT’s latest data for May showed a 4.6% fall in sales compared with the same month a year earlier so manufactures including Honda are keen to help buyers into a new car and offering outstanding deals on new car purchases. According to a recent BBC report* Buyers of new cars have never had it so good, a motoring expert has claimed “Our research shows it has never been a better time to buy a new car,” Darren Moss, deputy editor of What Car? magazine told the BBC. We hope you enjoy this edition of Rowes News and look forward to welcoming you into the dealership soon. Yours Sincerely, Ken Rowe Rowes Chairman Rowes Garage Ltd. *Source - https://www.bbc.co.uk/news/business-48747617

WE’VE DONE IT AGAIN!We are delighted to announce we have been awarded the Honda UK National ealer Group 2019 Small D coveted ‘Best Small Group’ accolade for a fourth year running Dealer Awards, Winner and a ‘Top performing dealer’ at the 2019 Honda Dealer Awards. The ceremony, which took place at The Dorchester, London on 16th May, celebrated the success and recognised the dedication of the Honda network, thanking them for their contribution over the past 12 months. At the annual awards, we were rewarded for our consistently high standards across all areas of the business, excellence in customer service and ongoing commitment to improving and refining the way in which we work with and for our customers. This year’s awards ceremony follows an exciting year at Honda, with the roll-out of the Honda CR-V Hybrid, HR-V Sport and the announcement of the new Honda e. The all-electric vehicle is an extraordinary zero-emissions vision, which was developed from an award-winning concept car. With the anticipated launch in 2020, it’s an exciting time to be part of the Honda network. Shaun Darby, Dealer Principal, commented: “At Rowes we are honoured to have received these awards and are extremely proud for all the hard work and dedication of our team, which has contributed to our success over the past 12 months. “We’re delighted to have been recognised consistently over the past four years and this is testament to the combined efforts of everyone that works here.”

It’s all thisataHRmooanwzdeaisng offer Don’t miss out on Year Service Plan Year Warranty Years Honda Care Assistance 5* breakdown cover all this ON TOP of the Test Drive Incentive and HUK Deposit Contribution when you by a brand new Honda with us*. TOTAL SAVING , £4 235OF UP TO Car must be ordered and registered by 31st August. *Excluded CR-V Hybrid and Civic Type R. Book your test drive today at www.rowes.co.uk

LOOKING FOR A USED CAR? OVER 200 USED CARS in stock at Rowes FROM ONLY £2,995 We also buy cars! – Call in for a FREE no obligation valuation on your car All used approved vehicles come with: 12 Month Warranty as standard Full 5 Star Roadside & Accident Assistance Finance packages available with Low Rate APR Part exchange available on ALL MAKES & MODELS

WHAT YOU NEED TO KNOW ABOUT RECALLS Some of you may be aware Honda has made some recalls for airbags, below is some information on what you need to know. The global Airbag Inflator Recall affects a number of automotive manufacturers and poses a safety risk. Honda has started to recall some models to replace the airbags, you will receive an initial letter from Honda to make you aware your car needs its airbag changed. A second letter will then be sent to call you forward to visit Rowes to have it replaced (please be aware the recalls are being staggered to allow for workshop time and the parts to be delivered to all dealerships) WHAT YOU CAN DO Please check to see if your vehicle is affected. If it is, please contact us to have the necessary components replaced free of charge. WHAT IF YOU DON’T GET THE AIRBAG REPLACED In the event of an impact where the airbag is deployed, the inflator part of the airbag may ignite in such a manner that it creates excessive internal pressure. As a result the metal inflator casing may rupture, causing metal fragments to be propelled through the airbag and into the vehicle. WHAT ROWES HONDA WILL DO Once your vehicle is received at the dealership, it will have a modified inflator installed into the airbag module. The work will take approximately 1 hour to complete and will be carried out free of charge. OUR COMMITMENT TO YOU Honda has been and will continue to work closely with the authorities to notify all owners of affected vehicles. The notification letter advises owners of the actions to take, however, if you have any questions or concerns, please contact us. How to check if your car needs its airbag replaced and being recalled: www.honda.co.uk/cars/owners/recalls-and-updates.html

HONDA CARE ASSISTANCE We look after you and your car - long after you’ve driven it home for the first time. Honda Care Assistance gives you the extra security of knowing that if something goes wrong while you’re on the road, we can help. The right help when you need it! Honda Care Assistance is available 24 hours a day, every day of the year - even when you’re driving in Europe. HERE’S WHAT YOU GET: HONDA HOME ASSISTANCE If your car breaks down at home, we will send an appointed agent to your doorstep. HONDA RECOVERY ASSISTANCE If we can’t fix your car at the roadside, we will arrange for you, your vehicle and up to four passengers to be transported to any single destination. HONDA MESSAGE SERVICE Should the unforeseen arise, it’s good to know that we can get a message to a relative or colleague to let them know what’s happening, where you are and that you’re safe. We’ll see to that. HONDA EUROPEAN ASSISTANCE We can also help you if your car breaks down while you are travelling in Europe. And, if we can’t repair it at the roadside, we will get you to the nearest Honda Dealer or approved garage. PURCHASE A NEW HONDA (excl. Civic Type R & CR-V Hybrid) AT ROWES HONDA IN JULY OR AUGUST AND RECEIVE 5 YEARS’ FREE HONDA CARE ASSISTANCE 5 YEARS’ FREE SERVICING & 5 YEAR WARRANTY!

Rowes A ordable Fixed Price Servicing for all makes & models from just £169 Although we always advise that you adhere to the manufacturer’s service scheduling, when your car turns three years old you can take advantage of our great value A ordable Servicing scheme. There are two types of service available Level 1 & Level 2, both with the option of adding other items as and when required. Depending on your vehicles mileage and service history we’ll discuss the most suitable level for your car. Service Level Small Car medium Car large Car Level 1 Service £169 £189 £199 Level 2 Service† £285 £289 £299 Brake Fluid £65 £65 £65 Change £79 £79 £79 Air Con Service* £22 £22 £22 Fully Synthetic Oil Upgrade Prices above include 10W40 oil. For 5W30 add £22.00 and 0W20 add £44.00. †Cars with 8 spark plugs or iridium/platinum type additional cost applicable to Level 2 price. *If A/C system requires full gas re-fill, additional £96 cost added to A/C service price. Free For Life MOT Remember! If you purchased your car from Rowes and continue to have it serviced annually with us, your MOT will be FREE each and every year. All prices and details correct as of 01/07/19 and are subject to change without notice.