QHSE-IN-01_General_Company_WHS_Induction

WORK HEALTH AND SAFETY INDUCTION 2022 1

Contents MESSAGE from the MANAGING DIRECTOR _____________________________________________ 3 OVERVIEW_______________________________________________________________________ 4 OUR HEALTH AND SAFETY TEAM _____________________________________________________ 5 LEGAL FRAMEWORK _______________________________________________________________ 6 HIGH-RISK WORK _________________________________________________________________ 7 FITNESS FOR WORK________________________________________________________________ 7 A SAFE OFFICE WORKSPACE _________________________________________________________ 7 Personal Hygiene _______________________________________________________________ 7 SETTING UP YOUR WORKSTATION __________________________________________________ 8 FATIGUE MANAGEMENT____________________________________________________________ 9 WORK LIFE BALANCE_______________________________________________________________ 9 MENTAL AND EMOTIONAL HEALTH __________________________________________________ 10 COVID-19_______________________________________________________________________ 10 RETURN TO WORK _______________________________________________________________ 10 MANUAL HANDLING ______________________________________________________________ 11 WORKING ON CUSTOMER SITES_____________________________________________________ 12 INCIDENTS AND HAZARDS _________________________________________________________ 12 FIRE SAFETY AND FIRST AID ________________________________________________________ 13 Overview _____________________________________________________________________ 13 Fire Emergency ________________________________________________________________ 13 COMPANY VEHICLES ______________________________________________________________ 15 AND FINALLY ____________________________________________________________________ 15 2

MESSAGE from the MANAGING DIRECTOR Welcome to our Company WHS Induction As a company we are very proud of our culture of safety, professionalism, and respect for each other. In this induction you will find a lot of information about how we go about keeping our people safe. At all times you should firstly take care of your safety and that of those around you. At any time during your employment if you feel unsafe you are empowered to stop work and contact your manager. You will never be penalised for calling out an unsafe situation. Adam 3

OVERVIEW The Company recognises its moral and legal responsibility to provide a safe and healthy work environment for employees (including contractors and employees of contractors), customers and visitors to the workplace. Our WHS objective is to actively work towards elimination of injuries and fatalities. Our target is to be injury and incident free. To better do this we all need to take an active role in health and safety. We can do this by: • Reading and committing to the principals and instructions outlined in this Induction document • Making ourselves familiar with our Health and Safety policies and procedures • Complying with any reasonable WHS related procedure and instruction • Taking reasonable care that our acts, or omissions, do not adversely affect the health and safety of ourselves, our colleagues, or others in the workplace • Reporting incidents and hazards Most importantly remember that if it feels unsafe don’t do it and if you see an unsafe situation, call it out. 4

OUR HEALTH AND SAFETY TEAM Our Group Safety Team is made up of our WHS Committee – Senior Managers who meet regularly to discuss health and safety issues at a strategic level, and key personnel with roles in Fire Safety, First Aid, Electrical Safety and Mental Health and Wellbeing. You can view our Group Safety Team organisational structure in full by following this Link. Natalie Herrick is our Safety Advisor. Based in Melbourne Natalie’s responsibilities lie in maximising our compliance with Workplace Health and Safety Acts and Regulations, and minimising risk to our people across the organisation. Her duties include the administration of our Work Health & Safety system, SkyTrust, and maintaining, reviewing, and improving WHS related practices and documentation. Natalie reports to Ben Geroff, who holds the dual role of Regional Manager Vic/Tas and Group WHS Manager. Ben takes overall responsibility for the Workplace Health and Safety function of the group. Natalie and Ben are always happy to respond to any WHS questions, concerns, or suggestions you may have or feel free to raise any issues with your manager. 5

LEGAL FRAMEWORK The following diagram shows the varying levels of legal framework associated with Workplace Health and Safety, and some information related to them. The company works to ensure that Policy and Procedures implemented are compliant under law and we seek continual improvement in our WHS system with the aim of ensuring a healthy and safe life in your employment with us. STATUTORY LAW (Legislation) - based on a Bill passed through Govt. ACTS - a public legal document detailing a Bill and providing rules for implementing a policy REGULATIONS - a pulblic document enforable by law, details duties of groups in controling risks and how to achieve comlaince to Acts CODES OF PRACTICE - guidance to achieve the standards set by Acts & Regulation Regulator guidance Australian Standards material Other WHS Material Industry Standards A nationally consitent framework, or model law, called the Work Health and Safety Act 2011 has been implemented across most Australian jurisdictions. Regulations and rules surrounding the Act may differ from State-to-State. However regardless of the Act in place in the State / Territory you reside, you have a duty under the Act, by law, to take reasonable care of your own safety and health, and that your acts or ommissions do not adversley affect the health and safety of others. You also have a duty to comply, so far as reasonably able, to any instructions provided by the company to comply with the Act. 6

HIGH-RISK WORK On occasion you may be required to visit a customer work site where activity that can be classed as High-Risk work is taking place. If you are going to visit a site where you think any of the situations listed below may be present, then you must inform your manager before attending the site. • Work in which there is a risk of a person falling more than 2m • Work that is carried out in or near a confined space • Work that is carried out in a shaft or trench with depth greater than 1.5m, or a tunnel • Work that is carried out on, in or adjacent to a road, railway, shipping lane or other traffic corridor that is in use by traffic other than pedestrians; and • Work that is carried out in an area at a workplace in which there is any movement of powered mobile plant Your manager and the safety team will work with you to identify, and implement measures to mitigate, any risks to your safety while on the site. FITNESS FOR WORK There are many factors that may affect our fitness for work, and these factors can often interact with each other to increase risk of harm. Coming to work when affected by a health issue is not only risking your own health and safety, but also risks the health and safety of others. Accordingly, we do ask that you not attend work if you feel unwell or are suffering from a disease, or other health issue that may impact on your ability to perform your duties. This is particularly important if your condition may be contagious. In certain circumstances you may be directed to go home or provide medical evidence of your fitness for work. If in doubt as to your fitness for work please talk to your manager as extended leave, flexibility in working arrangements or duties may be available to you until you are back feeling 100%. You can read more about our Fitness for Work Policy HERE. A SAFE OFFICE WORKSPACE Personal Hygiene Adopting good hygiene practices is a critical factor in ensuring our workplaces are safe and disease free. We can all assist by: • Regularly using hand sanitiser during the day particularly before/after meetings, breaks and when you come in from outside 7

• Covering coughs and sneezes with an elbow or clean tissue. • Cleaning personal devices such as mobile phone, tablets, laptops very regularly (these can be teeming with bacteria). • Practicing the usual good hygiene when using the Company showers such as wearing thongs/flip-flops in the shower, removing personal items from the change facilities, hanging / bagging damp items, utilising waste bins for hygienic disposal of paper towels, tissues, personal items. • Washing hands before and after eating, and after bathroom breaks. The recommended technique is: o Wet your hands with soap and rub to build up a lather that extends beyond your wrists. o Wash between each of your fingers and under fingernails when washing your hands – a minimum of 20 seconds should be spent on the task, ideally 40- to 60 seconds. o Dry your hands with a disposable paper towel. We ask everyone to keep a clean and tidy workspace that is free from trip or slip hazards and does not attract hygiene or pest problems. General guidelines include: • Keep your work area free from rubbish, boxes, excessive paper • Clean up after yourself in our shared areas like kitchens and meetings rooms. Please don’t leave any used cups, water bottles etc lying around • Clean up any spills when they occur • It’s best not to keep any perishable food at your workstation • Regularly wipe your workspace and equipment with sanitiser Setty Up Your Workstation This link leads to a step-by-step approach designed to be used when you are setting up a new workstation either in the office or at home. When setting up the position of your furniture and equipment it is important to try new positions to find the most comfortable arrangement for yourself. Give yourself a chance to get used to any changes, as it may take several hours or even days to determine the best position. Remember, it may take a few tries to get the best arrangement, but it is worth the effort – and if achange doesn’t work, you can always reset it. 8

FATIGUE MANAGEMENT It is important to recognise that fatigue has the potential to not only impact on your output and quality of work but also has the potential to put yourself and other others at risk. In the context of workplace safety, fatigue is more than feeling tired and drowsy, it is a feeling of physical and mental exhaustion reducing your ability to perform safely and effectively in the workplace. Signs of fatigue may be a combination, or any, of the following symptoms: • Excessive yawing or falling asleep at work • Short term memory problems and inability to concentrate • Reduced capacity to engage in effective interpersonal communication • Impaired decision-making and judgement • Reduced hand-eye coordination • Changes in behaviour, for example repeatedly arriving at work late • Headaches • Dizziness • Blurred vision or impaired visual perception If you’re affected by fatigue or are concerned that a colleague may be affected, please talk to your manager, HR, or a senior manager. WORK LIFE BALANCE We encourage everyone to maintain a healthy balance in their working lives. 9

If you feel that your workload is impinging on your mental / physical health and ability to engage in other important aspects of your life you are encouraged to raise the issue with your manager or HR. If we don’t know about it, we can’t work with you to change things. MENTAL AND EMOTIONAL HEALTH AccessEAP is our organisation's Employee Assistance Program (EAP) Provider. It is open to all employees and the program is completely confidential. The program offers several services including counselling as a short-term solution-based approach focussing on employee psychological issues with the help of qualified professionals. They provide counselling support 24 hours a day, 7 days a week. Make an appointment, read a newsletter, or view resources HERE COVID-19 The rapid spread of COVID-19 has been a huge reminder about the importance of following basic hygiene practices to stay healthy. We’ve already touched on some of the methods to mitigate the introduction and spread of COVID-19. Information on COVID-19 changes rapidly resulting in changing directives from management and the way in which we manage it State-to-State can vary depending on what restrictions are in place. Currently, in most jurisdictions, the Company is required to notify to the relevant State or territory WHS regulator and health authority if an employee or visitor to our workplace contracts COVID-19. So please ensure you contact your manager as a priority if you test positive, are required to isolate, or test or suspect you may have been exposed to Covid-19. All our offices have QR Check in Codes, and it is mandatory for you to scan when entering the building. Please ensure any visitors, customers or suppliers also scan in. RETURN TO WORK We believe that our employees are our greatest asset, and we are committed to preventing injury and illness by providing a safe and healthy working environment. 10

However, if an injury does occur our RTW Co-ordinator will work with the affected employee to assist them through the process of regaining full work capacity. You must let us know if you sustain an injury at work as soon as possible after it occurs so we can organise appropriate first aid or medical care. Melinda Lipsett [email protected] is our RTW Coordinator and she is always happy to talk you through the RTW process if you have any questions or concerns. You can read our detailed Return to Work policy here. MANUAL HANDLING Manual handling tasks, lifting and moving heavy objects, have the potential of being hazardous. When lifting or carrying remember to: 1. Plan the route – move any obstacles along the way 2. Keep a wide base of support – make sure your feet are shoulder-width apart, with one foot very slightly ahead of the other 3. Squat down as close the object as possible, bending at the hips and knees with your buttocks out 4. Slowly lift using your legs not your back 5. Hold the load close to your body 6. Use your feet to change direction (not your body) taking small, slow steps. Keep your shoulders in line with your hips as you move. Lead with your hips to change direction 7. Set down the object carefully, squatting with your knees If the load appears too heavy for you: 1. Ask for help 2. Use a trolley (usually found in the warehouse) 3. Break the load down into easily moved weights/volumes 11

WORKING ON CUSTOMER SITES Many of us visit or work at customer sites on a regular basis. When doing so it is important that we understand our obligations and responsibilities in regard to WHS. Some general rules for working on Customer Sites: • Do your research before you arrive so you know what inductions, tickets, or safety gear etc is required • Make sure the customer knows you are coming • Take your drivers’ license and other ID with you • Follow all site rules at all times unless the Company rules are more stringent • Inform your manager where you are going and what time you expect to be back • Always sign in and out • IN ALL CASES - IF IT FEELS UNSAFE DON’T DO IT INCIDENTS AND HAZARDS It is really important that all incidents, near-misses and hazards are reported and recorded so that: • Investigations can be performed, and corrective actions taken to prevent a recurrence of the incident • There is a formal record should it be required at a later date, as evidence that the incident took place; and • Legal requirements connected with reporting of injury and worker’s compensation are complied with A hazard that is: any object, situation, or behaviour that has the potential to cause injury, ill health, or damage to property or the environment can be reported by raising it with your manager, or via the SkyTrust system. Our organisation follows the cardinal rule that all incidents and near misses are reported so the cause can be investigated, and further occurrences prevented. Our investigations are undertaken with a no-blame approach. If you witness or are involved in a significant incident, please follow these instructions: • In the instance first act to ensure your own safety and that of any others involved • Isolate the area to prevent any possible injury or further injury to a person • Apply first aid to any injured person if trained or competent to do so. Contact emergency services if applicable • Senior management should be contacted to report the incident and if on a customer site the foreman notified • Collect photo evidence if possible You can view our Incident Reporting Procedure HERE 12

FIRE SAFETY AND FIRST AID Overview All Company premises are equipped with First Aid kits, and we have trained First Aid staff, including a Mental Health First Aid Officer. In a medical emergency the team member with the most senior First Aid training will take responsibility for any treatment necessary at the scene. In any accident or incident involving customers or team members: • Assess the situation; make sure the situation is safe for you, and others in the area before going to the aid of someone injured • Arrange First Aid and call for medical assistance as necessary including calling an ambulance if required by dialling 000 or 112 from mobile • If the person has fallen and cannot rise unassisted, don't try to move them unless staying in the same position will result in further injury • Do not admit responsibility, apologise, or argue about the cause of the accident and do not suggest the Company will take care of medical or hospital bills • Don't suggest medical treatment - let the victim decide whether this is required if the victim is unconscious, an ambulance should be called immediately • Stay with the victim until relieved by First Aid or medical assistance • If blood spillage has occurred, disposable gloves and protective eyewear should be worn to prevent infection Fire Emergency There are trained fire wardens and evac teams in all offices. In the unlikely event of an emergency that requires a building evacuation you must follow all lawful instructions given to you by the evacuation team. If you become aware of an emergency in the workplace you should call 000 if the situation warrants. Otherwise contact the Chief Fire Warden or the Fire Warden in your office. In all instances your safety and that of others should be your first priority. If a fire is caught soon enough, a fire extinguisher may be enough to put it out and save property and lives. However, if you’ve not been trained in how to deal with a fire consider these steps. • Follow your training procedures and never put yourself or others at risk • Remain calm, sound the fire alarm and/or alert all the occupants to evacuate • Alert the fire brigade by dialling 000 • Leave the building immediately via the closest escape route. Follow the emergency evacuation plan held locally – know the evacuation routes • Assemble with other staff at the evacuation assembly point With relation to firefighting equipment, it: 13

• Must not be moved or tampered with by any person • Should be used by trained personnel • It should be kept clear and accessible at all time • Fire hoses should not be used for any purpose other than firefighting. • A used fire extinguisher, whether empty or not, should be laid on its side and should not be hung back up – report the use to your manager Fire exits, escape routes and fire service points must be always kept clear. If for any reason you’re unable to get out of a building: • Alert others of your presence (use phone or alerting other through a window) • Put a wet cloth over your mouth • Stay as close to the ground as possible • Keep the door closed to stop smoke getting into the room • Block up the cracks around the door, with wet clothes if possible • Use the wall to guide you if you need to move • If your clothes catch fire, immediately drop to the floor, and roll around 14

COMPANY VEHICLES Your safety and the safety of other drivers and road users is important to us. Through this link you will find our Safe Driving policy. It is very important that you yourself familiar with its contents. We ask that you take responsibility for your company issued vehicle by ensuring that servicing is up to date and that the vehicle is always roadworthy. Scheduled services and repairs can be organised through the admin person in your office. Our company vehicles are insured with Global Transport and Automotive Insurance Solutions Pty Ltd. The Company’s insurance policy does not protect you however against any claims if you operate the vehicle while: • Under the influence of drugs or alcohol • Not currently licensed to operate the vehicle, or • Driving without proper authority AND FINALLY The WHS committee has put together a set of cardinal rules that are designed to complement our existing safety policies and procedures and remind us all of the inherent risks of our day-to-day tasks. These rules place the highest priority on individual safety and hold each of us accountable for our actions. Some of the rules may not be relevant to us all as we go about our usual working day but many of them will be. The interpretation of each cardinal rule should not be limited to its literal meaning but should rather be viewed in a broad context in support of proactively managing the prevention of incidents. A breach of a Cardinal Rule could result in a serious incident, injury, or death and as such breaches may result in disciplinary action up to dismissal. 15