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Elite Technology

Published by mmccarn, 2016-10-09 09:08:20

Description: Overview of the Elite (Silvertrac) Technology. Elite is used in the field by Security Officers to efficiently and effectively report and track their findings in the field. This will describe what the use of Elite Technology will do for the Security Officer and the Client.

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Triumph  Protec.on  Group  Technology  Overview  

Welcome!Thank  you  for  taking  the  .me  to  take  a  look  at  Triumph  Protec.on  Group’s  Guard  Management  Technology!  We  are  really  thankful  for  the  opportunity  to  share  our  hard  work  and  passion  with  you!    Here’s  a  brief  overview  of  how  Triumph  Protec.on  Group’s  unique  soCware  u.lizes  the  latest  technologies  and  integrates  them  into  prac.cal  and  func.onal  solu.ons  that  will  make  your  job  easier.    

How It Works While  using  any  Android  or  Apple  device,   Officers  in  the  field  can:   Report     Update  Daily   Include  Photos   Scan    Incidents   Ac.vity  Reports   &  Audio  Files   Checkpoints  Receive  Tasks   Communicate   Clock   Issue  Warnings  &  Reminders   with  Dispatch   In  and  Out   &  Viola.ons   All  of  this  informa.on  is  GPS  tracked  and   available  in  real  .me  in  the  Issue  Monitor   Dispatchers,     Maintenance   Local  &  Regional  Supervisors  &  Admins   Teams  &  Vendors   Facility  Managers  

How We Report We  use  smartphones  and  tablets  with  quick  and  simple  drop   down  repor.ng  menus  to  streamline  the  repor.ng,  maximize   on  site  visibility,  and  reduce  your  risk  and  liability.         Instead  of  tradi.onal  hand  wriWen  DARs  our  officers  are   provided  varied  repor.ng  op.ons  that  enable  them  to  report   easily  throughout  their  shiC.     •  Issue  types  can  be  completely  customized  and  worded  for   your  industry  and  specific  property.       •  At  your  choosing  any  issues  or  incidents  reported  can   trigger  a  no.fica.on  to  the  necessary  par.es  (i.e.   managers,  maintenance  supervisors  or  teams,  and  issue   specific  vendors).   •  All  issues  are  priori.zed  based  on  the  scope  of  service  at   each  property  and  according  to  your  needs.      

Guard Tour CheckpointsWhen  a  checkpoint  is  scanned  4  things  happen:    1)  Instruc.ons  are  shown  to  the  officer  specific  to  that  loca.on  2)  A  pre-­‐wriWen  note  in  risk  and  liability  terms  is  entered  into  all   reports  including  the  Daily  Ac.vity  Report  (DAR).  3)  A  GPS  pinpoint  is  taken  to  track  the  officers  loca.on  at  the  .me  of   the  scan  4)  The  officer  is  required  to  include  a  photo  with  the  checkpoint  to   verify  their  loca.on  (op+onal)    

Sample ReportsSo  now  that  we’ve  covered  how  informa.on  is  gathered,  let’s  take  a  look  at  where  all  of  that  informa.on  goes.      First  off,  the  issue  monitor  is  the  hub  of  all  the  ac.vity  reported  through  our  soCware.  Everything  that  is  reported  including  incidents,  checkpoints,  tasks,  and  dispatched  issues  will  all  be  tracked  right  here  in  the  issue  monitor.      

Daily Activity Report (With Photos)

Daily Activity Report (Without Photos)Notes:    •  Color  coded  based  on  Issue  Priority  •  Can  be  filtered  by  issue  level,  address,  property,  group,   security,  maintenance,  or  parking  •  Can  be  sent  automa.cally  to  you  based  on  a  customized   schedule.    

Incident ReportNotes:  •  Incident  reports  are  automa.cally  generated  for  each  issue.    •  Administrators  can  add  addi.onal  notes  and  email  the  issue   directly  to  you  from  the  system.    •  No.fica.ons  can  be  added  based  on  each  issue  type  to  no.fy   necessary  par.es  when  incidents  do  occur.    

Issue Summary Report

Checkpoint Timeline ReportNotes:    •  This  report  gives  you  a  snapshot  of  all  the  checkpoints  at  a   specific  property  and  allows  you  to  easily  see  how  consistent   and  produc.ve  our  guard  tours  are.      •  Condi.onal  formabng  for  scans  more  than  30  minutes  apart   helps  you  see  where  any  gaps  in  ac.vity  may  have  occurred.    

User Shift ReportNotes:    •  This  report  gives  you  a  detailed  look  at  an  officers  ac.vity   throughout  a  given  shiC.      •  You  can  also  see  how  many  issues  were  submiWed  and  how   many  of  those  issues  included  audio  files  and  photos.    


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