a) Basis of claims An Employee is eligible to claim for his out-going journey: Meal If he leaves his home location / office Breakfast, lunch & dinner Before 8.00 am Lunch & dinner only Between 8.00 am to 1.00 pm Dinner only After 1.00 pm An Employee is eligible to claim for his return journey: Meal If he returns to his home location / office Breakfast, lunch & dinner After 7.00 pm Breakfast & lunch only Between 1.00 pm and 7.00 pm Breakfast only Before 1.00 pm For day-trip travelling, an Employee is eligible for the full day meal allowance if he leaves his home base before 8.00 am and returns to home base after 7.00 pm. If he leaves the home base after 8.00 am, breakfast allowance is not included and if he returns to home base before 7.00 pm, dinner allowance is not included. b) Employees shall not claim for the meal which is already being provided / paid by a third party or by the Company e.g. free breakfast at the hotel, dinner provided by supplier, lunch provided during seminar / training etc. c) When travelling in a group, each Employee shall be responsible for his own meal expenses. If social practice dictates that someone should pay for the bill, this person shall then collect from the rest of the Employees the proportionate cost of their meals. 46
37.5 Hotel accommodation (Within Malaysia) When overnight accommodation is necessary during business travel, Employees should exercise discretion in selecting appropriate hotels. Due consideration is given to the location and distance between the hotel and the meeting place /office. Grade With Receipt Without Receipt 18 to 25 Up to RM400 RM150 per night 14A to17 Up to RM300 RM125 per night 10 to 13 Up to RM250 RM100 per night a) Employees should ensure that the hotel room reservation is made prior to travelling. Reimbursement of hotel bills (full tax invoice inclusive of SST is provided) shall be based on actual, subject to the maximum limit as shown above. Those who have alternative arrangement for accommodation and do not wish to stay at the hotel may claim for an allowance as stated above. b) Employee shall pay for the hotel room charges upon checking out unless other arrangement has been made in advance. c) Other incidental expenses such as laundry, reading materials, in- house pay-movies, telephone and meals should be on the Employee’s own account. d) When travelling in a group, Employees of the same sex (Grade 17 & below) shall share a Double Room subject to their eligibility as stated above. e) Employees should exercise their discretion in selecting reasonable class hotel instead of high-end hotels for their stay. 37.6 Overseas Travel Type of payment Land transport Reimbursement based on actual receipts. Taxi, Train, Coach 47
Flight* ASEAN countries Other destinations Grade Business Class Business Class 22 to 25 Economy Class Business Class* 20 to 21 Economy Class Economy Class 10 to 19 *Employees in Grade 20 to 21 may travel in Business class if the flight time exceeds 5 hours. If the flight time is 5 hours or less, then Economy class shall apply. 37.7 Overseas Travel – Reimbursement of Food Expenses Due to the vast variance in the cost of meals in different countries the Company has decided to replace the subsistence allowance with “reimbursement of food expenses”. a) For official overseas travel, an Employee is eligible to claim for reimbursement of his food expenses. This includes the normal breakfast, lunch and dinner, drinks & beverages etc. Employees should use their discretion in selecting reasonable class restaurants / hotels while having their meals. b) Reimbursement shall be based on receipts / vouchers whenever applicable. For items where receipts are not available, the Employee has to itemize and indicate the amount accordingly. c) Cash advance equivalent to the number of days x (approximate food expenses and hotel room rate) may be given to Employees who are expected to travel overseas exceeding 3 consecutive days. d) Employees should ensure that they have sufficient relevant foreign currency when they travel overseas, as the Malaysian Ringgit is not accepted in other countries. e) Employees who have to be based overseas for a continuous period exceeding 2 weeks shall be paid a lump sum advance. The amount shall be computed depending on the destinations, and this shall be decided at the discretion of the Company on a case to case basis. 48
37.8 Hotel Accommodation (Overseas) Region A Japan, USA, Europe, Middle East, Australia, Grade 19 to 25 Carribbean, Based on actual hotel bill (reasonable amount) Grade 10 to 18 Up to RM600 per night REGION B Hong Kong, China, Singapore, India Grade 19 to 25 Based on actual hotel bill (reasonable amount) Grade 10 to 18 Up to RM500 per night OTHERS OTHER COUNTRIES Grade 19 to 25 Based on actual hotel bill (reasonable amount) Grade 10 to18 Up to RM400 per night In certain countries / cities where the hotel rates are very high, an Employee may claim based on actual hotel bill. Employees should exercise their discretion in selecting reasonable class hotel instead of high- end hotels. a) Employees may claim for hotel accommodation based on actual receipts subject to the limit as approved by Company. The hotel rate shall be revised from time to time at the discretion of the Company after taking into consideration the comparative cost of living in each destination. b) Employees should ensure that the hotel room reservation is made prior to travelling. The Employee shall settle the hotel charges upon checking out unless other arrangement has been made in advance. c) When travelling in a group, Employees of the same sex (Grade 17 & below) shall share a Double Room whenever possible. The person who settles the hotel room charges shall be eligible to claim for reimbursement of the same. 37.9 Public Holiday during Overseas Trip Employees who travel overseas shall observe the public holidays, if any, in that country which they are visiting. At the same time the public holiday, if any, in Malaysia shall not be applicable to them while they are overseas. 49
38. OFFICIAL ENTERTAINMENT a) The Company recognizes that entertainment is sometimes necessary in the course of conducting company business. b) Employees who are required to entertain clients, government officials etc. should exercise discretion in selecting the type of restaurants or entertainment outlets which commensurate with the nature of entertainment. Entertainment at expensive restaurants and entertainment outlets is discouraged. c) When official entertainment is being conducted in a group, social practice and company procedure dictate that the person with higher seniority within the Company shall pay for such expenses. d) Details of the entertainment such as name and position of the person(s), name of company & purpose of entertainment etc. should be provided when the Employee submits the claims for reimbursement. e) For any entertainment expenses that exceed RM 500 in Malaysia, full tax invoice is required for reimbursement. f) Executives who have to entertain on behalf of their superior must ensure that they have received the approval from the Company before attending to such function. 50
Appendix 1 STAFF GRADE DESCRIPTION GRADE POSITION 25 Executive Chairman / Group CEO EXECUTIVE 24 Chief Executive Officer MANAGEMENT 23 Executive Director / COO I 22 Chief Operating Officer II 21 Senior General Manager SENIOR 20 General Manager I MANAGEMENT 19 General Manager II 18 Senior Manager 17 Manager I 16 Manager II MIDDLE 15 Manager III MANAGEMENT 14 Manager IV 14A Assistant Manager 13 Senior Executive JUNIOR 12 Executive I MANAGEMENT 11 Executive II 10 Executive III The entry level to any of the grade above shall be decided at the full discretion of the Company after taking into consideration the Employee’s qualification, working experience, designation and seniority. 51
Appendix 2 SCHEDULE OF INSURANCE COVERAGE Group Insurance Hospitalisation Insurance Sum Insured Grade Overall Annual Ward charge X 18 mths term life Limit (RM) per day 22 to 25 X 36 mths PA 18 to 21 70,000.00 RM350 14A to 17 X 18 mths term life 10 to 13 X 36 mths PA 65,000.00 RM250 X 18 mths term life 60,000.00 RM200 X 36 mths PA 50,000.00 RM150 X 18 mths term life X 36 mths PA 1. Employees shall be provided with the above insurance cover upon employment. 2. The sum insured and the hospitalisation plans may be revised from time to time at the discretion of the Company. Employees who are below sixty-five (65) years of age only are eligible for Group Insurance & Hospitalisation Insurance cover. 3. The extent of benefits provided under the hospitalisation benefits shall be in accordance with the schedule in the insurance policy. Employees shall be responsible to pay for any amount exceeding their respective limit and / or for any items not reimbursable by the insurance company. 4. If an Employee elects to stay in a ward where the ward charge is higher than his entitlement, the Employee concerned is liable to pay for the difference in the ward charges plus an additional 20% of the total medical charges. 5. All Employees are encouraged to nominate their beneficiaries for the Personal Accident Insurance scheme and Group Term Life scheme. This will expedite the payment of compensation in the event of a major claim. 6. Employees should adhere to the procedure on notification to insurance company and admission to hospitals. 7. All intended admissions to hospital must be reported to Human Resource Department at first available opportunity for record purpose. 8. The Group Term Life insurance is covered against death due to natural causes only. 52
Appendix 3 NOMINATION OF BENEFICIARY FORM To: Attention: Human Resource Department. Dear Sir, I hereby nominate the following person(s) as my beneficiary to receive the Group Insurance benefits in the event of my death. I confirm that this nomination supersedes all previous nominations made by me. Name IC Number Relationship % share of benefits (where applicable) TOTAL 100% Name of Employee : IC Number : Date : Signature : Witnessed by : Name : 53
Appendix 4 LIST OF PUBLIC HOLIDAYS No Public Holidays KL Sel Melaka Johor Perak Kedah Perlis Penang NS HQ 1 New Year 1 January OO O O OO 2 Chinese New Year (2 days) OO O OO O O OO 3 Awal Muharam * OO O OO O O OO 4 Hari Raya Haji * OO O OO O O OO 5 Labour Day OO O OO O O OO 6 Wesak Day OO O OO O O OO 7 Agong's Birthday OO O OO O O OO 8 National Day OO O OO O O OO 9 Prophet Mohammad's Birthday O O O OO O O OO 10 Deepavali OO O OO O O OO 11 Hari Raya Adil Fitri (2 days) * OO O OO O O OO 12 Christmas OO O OO O O OO 13 Federal Territory Day O 14 Thaipusam OO OO OO 15 State Sultan / Raja's Birthday O OO O O 16 Yang Dipertuan Besar’s Birthday O 17 Governor's Birthday O O 18 Nuzul Al-Quran OO O OO 19 Israk & Mikraj OO O 20 Malaysia Day OO O OO O O OO 21 Historical/ Heritage City Day O O 22 Awal Ramadan * OO O Note: The dates for certain public holidays * are subject to change. Employees should refer to the announcement and confirmation made by the Government for such holidays. The LGB Group shall mark 18 October as a special holiday to commemorate the birthday of the Founder, the late Dato’ Lim Geok Bak. In the event this special holiday falls on an off- day, rest day or public holiday, there shall be no replacement holiday. If an ad-hoc holiday is being declared by the Federal Government under the Holidays Act, the Group shall recognize such holiday accordingly. The corporate offices shall be closed half day on the eve of New Year (1 January), Hari Raya Puasa and Chinese New Year respectively. In the event the eve of such holidays falls on an off-day, rest day or public holiday, there shall be no replacement off day for this purpose. - END - 54
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