Fleur Box Presentation

Passionate & Creative We make elite flower boxes that exceed every expectation for a luxury gift Fleur Box www.fleur-box.com

Purpose of this presentation This might be your first time contacting Fleur Box, so we’ve prepared some of the answers you could be looking for. The information presented below will give you most of your answers. However, if you have trouble understanding the answer, you can ask Fleur Box Customer Service to clarify or visit our FAQ page: https://fleur-box.com/faq/ for more answers. Fleur Box www.fleur-box.com

About Fleur Box Fleur Box is a flower gift box manufacturer with over five years of experience in the industry. We offer an impressive range of handmade environmentally friendly packaging solutions. Our selection includes a variety of box shapes, sizes, colors, cover materials and personalization options. Flower stores, clothing brands, gift shops and a host of other businesses use our premium gift boxes in their day-to-day work. Please note that we only manufacture in bulk. Fleur Box www.fleur-box.com

Customer Reviews You might be interested to know what our customers have to say about our products and services, so we would like to invite you to visit our Customer Reviews Page: https://fleur-box.com/customer-feedback/, and our Google Profile: https://bit.ly/37g2TqR We know you might find it hard to find the right supplier for your business, so we will try to make things as easy as possible for you. Hope you enjoy the following information we have to share with you. Fleur Box www.fleur-box.com

Minimum Order Our overall minimum order for custom boxes is as little as 40 pieces. Our minimum order per size and color is just 5 boxes, which means that you can order a mixture of different box styles, shapes, sizes and colors within your order of 40. Our MOQ for gift bags is 150 pieces. MOQ per size and color is 50 bags. Please note that our website has been configured to comply with our minimum order rules, so it will help you place an order in line with our requirements at every step of the way. If you are unable to proceed with your order, please adjust your cart quantities as required. Fleur Box www.fleur-box.com

Logo, Size & Design Customization We offer logo application and a host of other personalization options and features. We can print pretty much any logo and artwork on our products. We can also make any custom gift box design and sizes to suit your needs. You just need to select the closest design and sizes on our website and add size customization options at checkout if you need your own designs or size not found on our website. For example, if you click on any box image here https://fleur- box.com/shop/custom-paper-gift-boxes/hat-boxes/, you will see a product popup that has color variations and size switcher. This will help you determine what sizes are similar to the ones you are looking for either in centimeters or inches to place an order. Please visit our YouTube Channel: https://bit.ly/3jbixWT for more on our products and services as well as customer video reviews and examples of our recent work. Fleur Box www.fleur-box.com

Prices, Shipping Fees & Quotes Here’s where you can find our prices: https://fleur-box.com/luxury-flower- gift-boxes/. Just select your desired cover material - Paper, Velvet, Faux Leather Covered, Custom Prints, Clear boxes or other category, then click on the image to open the category to see the listed sizes and prices. Here’s our short video guide: https://bit.ly/35b17ob explaining how you can find our prices, get a full quote including shipping & personalization, and eventually place an order. Just a quick video to help you. Fleur Box www.fleur-box.com

Samples Our pre-made sample boxes include a variety of 10 (ten) ready-made boxes, all in different shapes, styles, colors, cover materials and sizes. Our cover material swatches are included in this sample kit as well. We offer these sample boxes so that you can check our quality and the cover materials that we use to make our boxes. Visit this page to order our samples: https://fleur-box.com/shop/flower- box-samples-rose-boxes/. Personalization cannot be applied to our samples, so please do not add any options at check and make sure to remove logo application from your order as well. You will only pay for the samples and delivery. So these are the two costs you should see in your order summary. Fleur Box www.fleur-box.com

Shipping, Worldwide Delivery We manufacture out of Russia and deliver internationally directly to your doorstep. You can see our production facility in action on our YouTube Channel: https://bit.ly/31BuBuD Leverage your shipping costs by selecting your box sizes wisely. If you need to order some very large boxes, be sure to order smaller boxes which can be placed inside these large ones to help maximize utilization of the shipping space inside each big box that you order. Please, note that the shipping rate will be assessed both on the basis of the real and cubic weight of your parcel(s). Our website is configured to give you all shipping quotes based on your cart. Specifically, our shipper accepts protective cardboard boxes (transportation / shipping boxes) of either 80 cm x 55 cm x 55 cm or 100 cm x 50 cm x 50 cm (31.5 in x 21.6 in x 21.6 in or 39.3 in x 19.6 in x 19.6 in), with the weight of one transportation box not to exceed thirty kilograms or 66.14 lbs. If your order cannot be made to fit in a single box within the prescribed weight limit, it will have to be sent in multiple boxes. Fleur Box www.fleur-box.com

Placing an Order – Detailed Process Placing an order from our website is easy. Use our box style navigation tool: https://fleur-box.com/luxury-flower-gift-boxes/ to locate your desired products. Once you have found the required box cover design / cover material such as Paper, Velvet Covered Boxes or any other type, you can click on the image to continue to the actual box shape page, then click on the desired box shape image to open the page with box sizes. You can now select your color for the box size in question by clicking on “Select Color” button. Our minimum order quantity per size and color is preset for 5 pieces, which means you cannot order less than that amount, you can increase the quantity though. Once completed, simply click on the \"Add to Cart\" button found on the product popup. You can also switch the sizes from centimeters to inches on the product popup. When you have added all the required boxes to your cart, point to the top right-hand “Menu” bar and click on \"Cart\" icon. You are now able to modify the quantities of items added or delete them completely from the list in your cart. You can also enter a coupon code to get a discount off our product prices and shipping if you have one. Please remember that you cannot choose less than 5 items per box size and color or less than 50 items per size and color for gift bags. If you are pleased with your Fleur Box www.fleur-box.com

selection of products you can now proceed to checkout. If you are a registered customer, simply enter your login details and log into your account. Please note that we delete all customer data from our website automatically if you didn’t place any orders within the last 6 months. If you cannot log into your account, then it was deleted from our systems along with your personal data. Please create a new account. New customers are now able to easily create a customer account, your password will be sent to your email address once you place your order. You will now be directed to the “Personalization” tab where you can add various personalization options including logo application, logo colors, eyelets and ribbons, custom art prints, preserved rose inserts, clear plastic protectors, size/design customization and shipping insurance option. Click on “Add Delivery Address” after selecting the required personalization/customization options and fill out your shipping information. Next click “Order Summary” button to view your full order details including personalization and delivery costs. After clicking on the \"Payment Methods\" button you are then able to select your preferred method of payment. Once these steps have been completed, you will be able to review and subsequently place your order. Please note that we do not accept any payments on our website at the moment. One of our employees will submit our payment instructions to the email address you provided at checkout. Our payment methods include PayPal, Direct Bank Transfer and Credit/Debit Cards. Please visit this payment for more on payment methods: https://fleur-box.com/payment/ An order confirmation email displaying your order details will be sent to the email address you provided at checkout. Your order will be started as soon as we’ve received your payment. Fleur Box www.fleur-box.com

If you have trouble understanding the answers above, you can ask Fleur Box Customer Service to clarify via WhatsApp: https://bit.ly/3oeF5K2 or visit our FAQ Page: https://fleur- box.com/faq/ for more answers. Thank you for contacting us Looking forward to doing business with you Team Fleur Box www.fleur-box.com Fleur Box www.fleur-box.com