RAMH Annual Report 19/20

Annual Report 2019-2020







Our work This page would usually include photographs of our workers out in the https://www.youtube.com/channel/ community but this year we'd like to highlight some of the great work UCyRxOaq25BWUxZGGu_GQxQQ/ our staff have been doing online. Much of our face-to-face work has https://www.facebook.com/ramh.org been made impossible due to the pandemic so, since going into https://twitter.com/ramh_scotland lockdown in March, we have been adapting our services so that they Our brand new interactive service presentation: can be delivered online: this has seemed like a digital revolution for https://prezi.com/view/seP6EHzuyCb0ID6yVnri/ RAMH. Adapting to a new way of working hasn’t been easy, and it’s something 5 that couldn’t have been made possible without the dedication of our amazing staff and volunteers. Some have been redeployed to other areas of the charity; others are doing their job from home while the rest have continued to come in everyday doing the hard work they always do. We’ve made mistakes along the way but we now feel like we’ve reached a 'new normal’ in how we’re operating. We’ve increased our counselling resources to respond to an increase in demand with these sessions now being delivered by phone or video calls. Our groups are now meeting over Zoom and there have been new groups set up as a reaction to the crisis. We’ve assisted with the national wellbeing helpline, and set up our own 'Hear For You’ to help those struggling during the pandemic in Renfrewshire. Our crisis line, FIRST, is still fully operational and our work on social media is engaging our service users and the wider public. Ironically, even though our staff haven’t been seeing each other in person, we’ve been working closely together more than ever. We want to take the positives out of this difficult time we’re all going through, and one of these is a sense of people pulling together to help each other through the crisis. We’ve therefore incorporated ‘Kindness’ into all areas of our work over the last few months and you’ll see evidence of this by visiting our social media pages. Please take some time to follow the links to the right and take a look for yourself at some of the great work we've been doing. ramh.org







RAMH Numbers of people using services: (Beneficiaries) and related income since 2016 Year Change Beneficiaries % change Income % change 2016/17 5107 3,510,418 2017/18 6154 12.6% 3,754,517 4.57% 2018/19 7227 17.4% 3,727,681 -0.71% 2019/20 9022 19.89% 3,682,585 -1.2% Increase: 3915 76.65% Financial Summary for the year ended 31st March, 2020 Total income: £3,682,585 Total expenditure: £3,702,60 Deficit: -£20,023 Reserves £717,425 Solicitors A ccountants Auditors Bank MacFarlane Young and Co Alexander Sloan and Co. Martin Aitken and Co. Bank of Scotland 26 New Street 180 St Vincent Street 89 Seaward Street The Cross, Gilmour Street, Paisley PA1 1YB Glasgow G2 5SG Glasgow G41 1HJ Paisley PA1 1DD ramh.org 9