ChinaPACKAGE TOURS 8 Days Frozen Snow Town + Yabuli Skiing Harbin/Volga Manor/YingJie Hot Spring Town (Tour Code: CN8RS Valid for 20 Nov 2016 – 10 Jan 2017) Tour Highlights Special Snow-Related Program: China Snow Town: Long snow period with constant snowfall from October – April annually. After a heavy snow, be awed by the out-of-the-world scenery with the snow-capped wooden houses in the Snow Town resembling stout “snow mushrooms” with red caps; Chan Brothers Travel exclusive include of Dream home @ Snow Town, a signature attraction in Snow town (As above image shown) Yabuli Skiing Resort: Literally known as “fruit garden” in German and used to be the hunting ground for royal family and nobilities in the Qing Dynasty, it is now an international ski resort. Volga Monor: Experience Russian culture up close by visiting Volga Manor, a Russian theme hotel and view landmark buildings including Saint Nicholas Church of Harbin, Pavlov Castle, Pushkin Salon and Forest Villa Yingjie Hot Spring Town: There are many types of hot springs, distinguished by the minerals dissolved in the water. Different minerals provide different health benefits, and all hot springs are supposed to have a relaxing effect on your body and mind. Hot spring baths come in many varieties, indoors and outdoors, gender separated and mixed, developed and undeveloped. The entire valley becomes a stunning snowscape in winter. Sun Island Snow Sculpture*, is the earliest and largest park with the theme of snow pleasure in China. (Only available for tour departure on 18th Dec and onwards) Ice and Snow World’s* is by far the largest ice and snow art exhibition in the world. (Only available for tour departure on 18th Dec and onwards) Hotel Accommodation: Stay 2nights at Snow Town Traditional home stay, experience a traditional Chinese bed named “Kang” 火炕, another 2 nights stay at local 4star Hotel Exclusive upgrade 2nights at 5* Harbin Wanda Realm Hotels or equivalent www.wandahotels.com 1night at Yabuli 5* Avaunce International Convention & Exhibition Center Hotel or equivalent www.yabuliavaunce.com Complimentary Gifts: Scarf , Hat , Gloves , Warm pack , DIY Russian Doll Local Delicacies: Northeast Steamboat Farmer’s Feast Snow Village Chicken Stew Russian western meal Oriental Dumping 2
China PACKAGE TOURSDAY 1 SINGAPORE BEIJING OR SHANGHAI OR GUANGZHOU HARBIN (Meal on board/Dinner)Stay at Harbin Wanda Real Hotels or equivalentAssemble at Changi airport for your flight to Beijing or Shanghai or Guangzhou and transfer to ice cityHarbin. Upon arrival, head to the famous Songhua Lake which becomes a natural skating rink during thewinter season, you might able to watch the Winter Swimming programme. Thereafter, visit FloodPrevention Monument and Central Street. Next, tour Gogol Street (Guo Ge Li Street) in coach, a streetwith a lot of European and Russian buildings. The three main highlights in Gogol Street are namelyAlekseev Church Square, European-style Bridge and Russian River Park.DAY 2 HARBIN – (APPROX 4HRS) YABULI SKI RESORT (BREAKFAST/LUNCH/DINNER)[Includes admission, skiing activities at own expense]Stay at Yabuli Avaunce International Convention & Exhibition Center Hotel or equivalentAfter breakfast, proceed to Asia’s biggest ski resort – Yabuli Ski Resort. The original name of Yabuli,known as “Fruit Garden” in Russian, used to be the hunting ground for the royal family and nobilities inQing Dynasty. Yabuli Snow Mountain has the altitude of 1374.8m with snow which is 30 – 50cm thick.Experience the thrills of skiing (includes admission, skiing activities at your own expense) at the bestinternational ski resort at Yabuli. You might consider experience the world’s first tubing slide whichpasses through 48 corners and admire the white birch forest, statue, sacred tree etc at your ownexpenses.DAY 3 YABULI SKI RESORT – (APPROX 3HRS) SNOW TOWN (BREAKFAST/LUNCH/DINNER)[Includes admission Dream home @ snow town, activities and peak of Yangcao Mountain at ownexpense]Stay at Snow Town Traditional home stay or equivalentAfter breakfast, take a horse-drawn sledge at your own expenses from Yabuli Ski Resort Cultural Villageand view White Birch Forest, Ruins of Bandits’ Nest, half-basement and other attractions. You can alsotry snowmobiling, kart and other winter activities. After lunch, head to China Snow Town, a fairytale-like place where the snow is natural and pristine. Snow pile up on both sides of the street and with smallsnow-capped houses decorating the area, the snow town is a perfect filming site. Chan Brothers Travelexclusive include of Dream home @ Snow Town, a signature attraction in Snow town. Dream home isan essence of snow township is located, it is several Dong Xue Xiang typical houses, but because of thepath along the cliff built, visitors can not undermine the snow on the road, so the house, the snow onthe branches, to retain the very integrity. Dream homes in the mountains after also built a road, canclimb hillside overlooking the whole picture of the snow township. Continue 2 nights stay at Snow TownTraditional home stay, experience a traditional Chinese bed named “Kang” 火炕.DAY 4 SNOW TOWN (BREAKFAST/LUNCH/DINNER)Stay at Snow Town Traditional home stay or equivalentAfter breakfast, explore China Snow Town, fairy-tale place. You might consider head to the highest peakof Yangcao Mountain (snowmobile at own expense, return journey 1.5 – 2hrs) with altitude of 1686.9m.In here, you will see Yangcao Mountain, the highest peak in the northern region, the densest forest,most pure sunshine and the humble lifestyle of the loggers. 3
ChinaPACKAGE TOURS DAY 5 SNOW TOWN – (APPROX 5.5HRS) VOLGA MANOR (BREAKFAST/LUNCH/DINNER) [Free snow circle-1time] Stay at Harbin Volga Manor Hotel or equivalent (Note: triple sharing not available at Volga Manor Hotel, surcharge S$50 for single room stay) After breakfast, proceed to Harbin, to visit Volga Manor ,it presents a unique theme of Russian culture and history of Harbin. View some of the famous replicated Russian landmark buildings in the manor. This includes Saint Nicholas Church of Harbin, acclaimed as the “Number 1 Orthodox Church in the Far East”, Pavlov Castle which is remade by its original wood, Pushkin Salon which is named after famous poet, Pushkin and European style Forest Villa. Tonight, enjoy Russian Western Dinner. DAY 6 VOLGA MANOR – (APPROX 1.5HRS) YINGJIE HOT SPRING TOWN (BREAKFAST/LUNCH/DINNER) Stay at Yingjie Hot Spring Town or equivalent (Note:Triple sharing is not available at Yingjie Hot Spring Town. However, this hotel provides 2 queen size beds, which is good enough for 3 travellers or you may top up S$50 for single room stay) After breakfast, you might enjoy your own leisure time at Volga Manor. In the aftrernoon, heading to Harbin Yingjie Hot Spring Town. There are many types of hot springs, distinguished by the minerals dissolved in the water. Different minerals provide different health benefits, and all hot springs are supposed to have a relaxing effect on your body and mind. Hot spring baths come in many varieties, indoors and outdoors, gender separated and mixed, developed and undeveloped. The entire valley becomes a stunning snowscape in winter, enjoy your winter hot spring experience. (Please prepare your own swimming costume and swim cap) DAY 7 YINGJIE HOT SPRING TOWN - (APPROX 1HRS) HARBIN (BREAKFAST/LUNCH/DINNER) Stay at Harbin Wanda Real Hotels or equivalent After breakfast, coach to Harbin , visit Guandong Ancient Lane at your own expenses. Guandong Ancient Lane of Guandong Ancient Street which displays culture of the “Guandong” period. After which, visit St. Sophia Cathedral, one of the landmarks of Harbin. Continue to visit Harbin Polar Museum at your own expenses, the first theme park which features polar region in the world and be awed by the magnificent whale performance. Tour departure on 18th Dec and onwards*: Visit festival programmers, The Snow Sculpture Exhibition on Sun Island, Ice and Snow World. Harbin is one of the sources of ice and snow culture in the world. The annual Harbin International Ice and Snow Sculpture Festival is one of the four largest ice and snow festivals in the world. DAY8 HARBIN BEIJING OR SHANGHAI OR GUANGZHOUSINGAPORE (BREAKFAST/MEAL ON BOARD) After breakfast, you will spend some time at leisure before transferring to the airport for your flight to Singapore via Beijing or Shanghai or Guangzhou. 4
China PACKAGE TOURSCompulsory Additional Tour Package: RMB 450/ Adult, RMB220/Child (below 1.2m)1. Harbin Polar Museum 2. Yabuli Horse-Drawn Sledge 3.Guandong Ancient LaneOptional Tour A) Yangcao Mountain : RMB380/Adult, Free of charge for child below 1.2mOptional Tour B) Snow Village Ten Mile Scenic Drawing : RMB350/Adult, Free of charge for child below1.2mOptional Tour C) Yabuli Tubing Slide: RMB280/PaxOptional Tour D) Harbin Shangri-la Hotel Ice Palace Hot Pot : RMB280/Adult, RMB180/Child below 1.2mShopping stops: Winter clothing, Russian crafts store, Dongbei Specialty ShopRemarks:1.Triple sharing room will be additional bed, limited conditions;2.Triple sharing not available at Volga Manor and Yingjie Hot Spring Town, surcharge S$100 for singleroom stay3. Tour is conducted in Mandarin unless otherwise specified; Tour sequence of itinerary is subject tochange; Tour groups on different flight schedule may be merged.4. Any extension/deviation after the tour is subject to the stipulated date stated on the air ticket prior todeparture.5. All hotel ratings are based on local terms. If hotel is pending certification from the relevant body, wewill use comparable to 3.5-4 star standard for your reference.6. In the event of discrepancy between the Chinese and English tour itineraries, please refer to theformer for accuracy.12 Oct 2016 5
ChinaPACKAGE TOURS 8D Shanxi Ancient Tour GUARANTEE No Shopping Stops (Tour Code:CN8STQ New Itinerary WEF May 2016) ThroughoutVisit the three UNESCO World Cultural Heritage Sites in Shanxi:Mt Wutai: The first of the four renowned Buddhist mountains in China, and was named as the Golden Mountain, washailed as a “cool sacred site” and the dojo Manjushri Bodhisattva. It is located at the top of the North Ridge mountainousarea with five peaks. Its peaks are forest free with flat and spacious land. Among the four renowned Buddhismmountains, it has an unparalleled special status during the past dynasties as it’s the only dojo in China with both ChineseBuddhism and Tibetan Buddhism.Chan Brothers Travel Exclusive: Ascend to the Dailuo Peak of Mt Wutai by cableway to view and worship the ManjushriBodhisattva*Yungang Grottoes: Built during the Northern Wei Dynasty, was the first large grotto dug presided by the royaldignitaries. The grottoes built accordance to the mountains and are divided into 3 parts, namely: the East, the Central andthe West. The East part grottoes are mainly consists of Stupa, hence known as Stupa Cave. The Yungang Grottoes, theMogao Grottoes in Dunhuang of the Gansu Province, the Longmen Grottoes in Luoyang of the Henan Province and theMaijishan Grottoes in Tianshui of the Gansu are known as the four grottoes of China.Pingyao Ancient City: The city walls were originally built during the West Zhou Dynasty and undergo severalexpansion and maintenance in the Ming and Qing Dynasties. Its current city layout was preserved since theearly Ming dynasty and is the most well preserved ancient city of China. This is the only Han ancient city inChina that has been listed as an UNESCO World Cultural Heritage Site.Stay at local 4 to 5 star hotels throughout*: Mt Wutai Stay at Hua Hui Hotel or equivalentDatong Stay at Great Place Hotel or equivalentUpgrade 2 night stay at Taiyuan Fuli Pullman Hotel or equivalentSpecial accommodation arrangement: Experience the Northwest folk’s lifestyle by staying in the Ancient Inn at thePingyao Ancient City.Local Shanxi Specialties: Mount Wutai vegetarian feast, Datong specialty hotpot, Pingyao specialties, Shanxinoodles, International BuffetDAY 1 SINGAPORE BEIJING - (approx 5hrs) DATONG (Meals on Board/Dinner)Assemble at Singapore Changi Airport for your flight to Beijing. Upon arrival coach to Datong. It’s one ofthe 9 China’s ancient cities as well as the first batch of cities well-known for its historical culture. It is alsoknown as the “Phoenix City” or the “China’s Coal City”.DAY 2 DATONG – (approx 3hrs) MT WUTAI (Breakfast/Lunch/Dinner)After breakfast, we will coach to Yungang Grottoes, one of China’s 4 grottoes and has been listed as anUNESCO World Cultural Heritage Site. Yungang Grottoes is built accordance to the mountains with alength of 1km from the east to the west. It has an existing 45 major t 45 grottoes with 51,000 Buddhastatues of various sizes, is a stunning masterpiece of Buddhist art sculpture. The famous treasure houseof art will leave you astounded to the brilliant ancient civilization. Thereafter visit Nine Dragon Wall andYingxian Pagoda. Thereafter, we will proceed to the “Golden Dragon Gorge” at Hengshan and will tourancient architectural wonders of the world, high-altitude attic – The Xuankong Monastery. It was builtmore than 1,400 years ago and It is on the cliffs, hanging in mid-air, thrilling peculiar and unique that therenowned Tang Dynasty poet Li Bai had described the architecture as “Spectacular” on a rock under themonastery. Thereafter head to Mt Wutai 6
China PACKAGE TOURSDAY 3 MT WUTAI - (approx 3.5hrs) TAIYUAN (Breakfast/Lunch/Dinner)Mt Wutai, a UNESCO World Cultural Heritage Site. It’s one of 5 World Buddhist sacred sites and firstamong the four renowned Buddhist Mountains in China. And it’s the only place in China that co-existboth Chinese Buddhist temple and Tibetan temple. Mt Wutai is the dojo for Manjusri Bodhisattva as wellas a popular summer retreat. We will proceed to the Wuye Temple for blessing for your family andyourself, it is said to be with the most flourishing incense and the most efficacious wishing. It is thelargest yellow sect temple at Mt WutaiNext, we will visit the Bodhisattva Peak which is known as the“Little Potala”. Emperor Kangxi and Emperor Qianlong of the Qing Dynasty had made numerous visits andwould accommodate at the Peak. Its red pillars and walls as well as the golden tiles make it spectaculargrand and luxurious and comparable to the royal architectural. Thereafter, we will visit Mt Wutai’slargest green sect temple, Xiantong Temple and the Tayuan Temple where we pray for wisdom. Next,we will see the external façade of the Buddha dagoba which is the symbol of Mt Wutai. We will thenascent by cableway to the Dailuo Peak where you may worship to the Manjushri Bodhisattvas of 5directions.Note:The Dailuo Peak is the “little pilgrimage”, there are 5 different Bodhisattva statues at 5 differentdesk top. When ones have gone around all the 5 peaks of Mt Wutai, it is said that you have worshippedall the 5 Bodhisattva statues, also known as the “great pilgrimage”. The Dailuo Peak has consolidated allthe 5 Bodhisattva statues together, hence it’s when ones make their worship here, and it’s as good ashaving ascent the 5 peaks and worshiped all the 5 Bodhisattvas. Thus, it is named the “little pilgrimage”.As ones need to have substantial stamina and ample time to ascend all the 5 peaks, but it only take half aday to ascend the Dailuo Peak and at the same time you have fulfill your wish of pilgrimage.Note: cablecar to Dailuo Peak is a complimentary item. However, in the event of heavy snow or any unforeseencircumstances which results in the closure of ropeway, there shall be no replacements. End of the visitingin Mt Wutai, head to Taiyuan, the capital city of Shanxi Province. Taiyuan is a 2400-year-old historicalancient town with mountainous surrounding 3 sides of its city.DAY 4 TAIYUAN – (approx 2.5hrs) HONGTONG – (approx 3hrs) HUKOU (Breakfast/Lunch/Dinner)After breakfast, We will visit the Hongtong Big Locust Tree, a must-visit for those who are seeking theirancestral roots. Thereafter, will coach to the “mother river”, Hukou Waterfall of the Yellow River. Itsspectacular and magnificent sighthas been immortalised in the poem of famous poet, Li Bai. The Hukou Waterfaill’s popularity has riseneven since the Asian stuntmen, Ke Shouliang and team has successfully flown their cars across the YellowRiver. The soaring water of the Yellow River is narrowed from upstream as it heads downstream, makingthe fall even more thunderous during the drop. The waterfall reminds one of water being poured out of ahuge kettle, hence derives its name Hukou (mouth of kettle) Waterfall.DAY 5 HUKOU – (approx 4 hrs) PINGYAO(Breakfast/Lunch/Dinner wz Jing Shang Song and Dance Performance at own expense)After breakfast, we will tour the UNESCO World Cultural Heritage Site, the Pingyao Ancient City Pingyao(tram ride included). You will be brought back to the olden time upon entering the ancient city. Thestreet layout, shops, buildings, temples and officials’ residences have been conserved and maintained intheir original states as from the Ming and Qing dynasties. By strolling down the Ming Qing Street, youwill feel the bustling “Wall Street of China” some 200 years ago. There are also the Pingyao polishedlacquer ware, one of the top 4 famous lacquer ware in China. Thereafter, we will proceed to visit the RiSheng Chang Bank - the first private bank in China, and ascend Pingyao Ancient City Wall - an UNESCO 7
ChinaPACKAGE TOURS World Cultural Heritage Site and view the most well conserved county office of China - the Pingyao County Office. Next, you will appreciate the Jin Shang Song and Dance Performance at your own expense: The Shanxi Merchants fiscal hung world, while generating their wealth, they created a rich and unique cultural entertainment. Then, generations of Shanxi merchants have been \"enjoying\" their lifestyle. Tonight, you will experience the Northwest folk’s lifestyle by staying in the Ancient Inn at the Pingyao Ancient City. DAY 6 PINGYAO – (approx 1.5hrs) TAIYUAN (Breakfast/Lunch/Dinner) After breakfast, we will visit the Qiao Family Courtyard, the filming site for the movie “Raise the Red Lantern”. It consists of 6 big courtyards, 19 small courtyards and 313 rooms. The Qiao Family Courtyard is a shining pearl in the history of the Qing Dynasty’s northern folks. Next we will visit the ocean of vinegar culture - the Donghu Vinegar Cultural Park. This is the only vinegar production facility in Shanxi that is open to public. The Shanxi vinegar with its unique historic and culture, has become an important representation of the Jin dynasty vinegar. It is also well recognition by the nation that Shanxi vinegar is their preferred choice of vinegar. By touring around the culture park, you will be able to observe the 600- year-old traditional way of handmade vinegar production. DAY 7 TAIYUAN (Breakfast/Lunch/Dinner) After breakfast, visit the Coal Museum and take a ride on the mini train through the stimulate mine shaft to experience the whole process of coal mining at your own expenses. . Thereafter, visit the Jin Ancestral hall at your own expenses. Today dinner we will arrange Jinqianbao Buffet. DAY 8 TAIYUAN – (High speed train approx 3hrs) BEIJING SINGAPORE (Breakfast/meal on board) After breakfast, we will mark an end to the Shanxi tour. We will transfer to the Taiyuan train station for your high speed train experience to Beijing. Upon arrival in Beijing, transfer to airport for your flight back to Singapore. Additional Tour Pacakge: RMB500/Pax 1. Jin Shang Song and Dance Performance 2.Jin Ancestral Hall 3.Coal Museum with train ride Remarks: 1. Tour is conducted in Mandarin unless otherwise specified. 2. Sequence of itinerary is subject to change without prior notice. 3. Tour groups on different flight schedules may be merged. 4. Any extension/deviation after the tour is subjected to the stipulated date stated on the air ticket prior to departure. 5. Stay at local 4-5 star hotels throughout the itinerary. There are no triple room sharing (or additional bed) available in this series tour. All hotel ratings are based on local terms in China. If hotels are Pending certification from the relevant body, our agency will rate the hotel accommodation as “X-star or equivalent” for your reference. 6. In the event of discrepancy between the English and Chinese itineraries, please refer to the latter for accuracy. 12 Oct 2016 8
Terms & Conditions for Group Packaged ToursThe special instructions of your travel bookings are set out in the Passenger Statement and in these terms and conditions. They should be read together. Youare deemed to have read, understood and accepted the following policies (collectively called “the Terms and Conditions”). For purpose of clarity, Chan BrothersTravel Pte Ltd shall be referred to as “the Company” hereinafter. Please check addenda to the Terms and Conditions, if any, upon booking.1. Reservation, Deposit and Full Payment 5. Refund Policy on Unused Portion of the Tour reissuable, refundable or re-routable. Any alteration of the routing or the date by the Customer is solely at the Reservation can be made with the Company anytime No refund will be made with respect to accommodation, Customer’s own risk. The Company and its associated meals, sight- seeing tours or any other services included in during business opening hours. To con rm the reservation, the tour fare but not utilized by the Customer, either in part agents shall not be held responsible for any inconvenience please visit our o ce during business opening hours with a deposit amount as speci ed below. This deposit forms or in full, or where the Customer amends, cancels or caused and extra expense incurred. No refund will be made for any unused air ticket, accommodation, meals or part of the nal payment. otherwise varies arrangements after commencement of sightseeing, in part or in full. the tour. Deposit Amount is $750 per person. 9. Travel Documents and Travel Insurance For tour fares using low cost carriers, a deposit amount 6. Refund Policy – Payment Mode 9.1 Passport and Other Travel Documents equivalent of airfare per person is required upon For cheque or cash payment, refund will be made in the reservation. form of a cheque and processed within 2-4 weeks. For It is the Customer’s sole responsibility to ensure a valid Payment of deposit or full payment does not constitute passport with minimum six months validity from date of con rmation of the tour. All group tours are subjected credit card payment, refund will be made through the the last departure point, as well as the necessary visas, to a minimum group size (as determined by the credit card company and processed within 2-4 weeks Company) and con rmation of the tour will only be (excluding bank processing time). During peak periods, the vaccinations, health certi cates and all necessary travel documents as required by the various government nalised two weeks before departure. refund process may be longer due to the increase in authorities of the country/countries to be visited (e.g. transactions. exit permit, work permit). Upon tour con rmation, full payment is required no later than 14 days prior to departure. If full payment is not 7. Amendments received 14 days or more prior to departure, the Company Amendment refers to any change to the original reserves the right to forfeit the deposit and cancel the reservation such as change of name, ight itinerary and/or 9.2 Country Entry Visa reservation. In such an event, the cancellation fee as stated change of accommodation. Di erent embassies/consulates require varying lengths of below is payable by the Customer. 7.1 Amendment by the Customer time to process visa applications. The Company renders Upon booking, passengers are deemed to have checked all assistance in visa application wherever possible but2. Cancellations by Customer – Payment and names provided are as per passports. cannot, however, guarantee the approval of such visa Cancellation Fee application. This service is subject to auxiliary charges The Customer is allowed to cancel the reservation by Please fax or email the photo page (or any other page which will be advised by the Company. If, for any reason, showing expiry date) of your passports to us within three application for visa or exit permit is rejected, and this is made known to the Company at least 35 days prior to completing the prescribed cancellation form at any time (3) days of booking. Contact details overleaf. Passengers departure, an administrative charge of $100 per person will are required to check validity of passport before sending. prior to the departure date. However, cancellation fee will be levied and the balance of deposit paid (excluding visa apply and it is computed based on the length of notice Subsequent changes to tickets issued made will incur application fees paid to the respective embassies) will be period prior to the departure. The cancellation fee is a amendment charges. For any promotional airfares or refunded to the customer. If less than 35 days notice is percentage of the deposit or the total tour fare, as the case budget carriers, strictly no amendments or refunds are given, the relevant cancellation fee as stated under clause may be. allowed. 2 will apply. 7.2 Amendment Charges The Company will not be responsible for any expense, Change of departure date, change of passenger’s name For any change made by the Customer to the existing reimbursement or refund of tour fare if the Customer is or change of tour is considered a cancellation from the booking, amendment charges will apply. Charges vary deported or refused entry by immigration authorities on original booking and cancellation charges will apply. according to whether travel arrangements have already the tour for whatever reasons, including improper travel Cancellation policy is based on the following schedule: been made and con rmed (eg hotels con rmed, airline documents, quarantine, custom regulations and tickets issued*). possession of unlawful items or irregularities that may Number of working Cancellation fee per cause harm/damage to person or property. days between person *Note: Chan Brothers Travel reserves the operational 9.3 Travel Insurance departure & receipt of right to issue group airline tickets without prior notice to Purchase of travel insurance is strongly recommended with notice of cancellation customers. 15 working days or more Full deposit 7.3 Amendment of Name (before tickets are issued) respect to unforeseen circumstances such as trip 8 - 14 working days 50% of tour fare or full For any change made by the Customer to the existing cancellation, personal baggage loss, personal accident, injury or illness. Under no circumstances shall the deposit, whichever is booking, an amend- ment fee of S$50 per person will apply Company be construed as a carrier under contract for safe per change. Please note that decision to allow name higher change is at the discretion of the airline. carriage of the Customer or baggage/belongings. The 7.4 Amendment of Name (after tickets issued) Company will be pleased to assist in the enquiries of any 4 - 7 working days 75% of tour fare or full Any re-issuance of air ticket, minimum administrative fee of travel insurance and related matters. deposit, S$50 per air ticket on top of any airline charges will apply. whichever is higher Any change to name of the Customer will be treated as 10. Taxes and Surcharges cancellation of tour for that passenger. 3 working days or less Full tour fare will be 7.5 Amendment Made to Tour Date or Tour Type Airport taxes, airport security taxes, airline insurance forfeited Any change made to the departure date or the tour type is surcharges, fuel taxes, service fees and surcharges are subject to change by the respective airlines without prior *Working days exclude Saturdays, Sundays and public notice. Tax amount will be nalized at time of ticket holidays\3. Special Conditions - Travel Fair/Special 8. consid- ered a cancellation from the original tour and issuance. Customers are required to pay the prevailing4. Promotion Bookings cancellation fee as stated under clause 2 will apply. The taxes/surcharges before departing on the tour. Company will revert to the Customer within 14 working Any purchase of tour packages, travel arrangements or days upon receiving written notice of the re- quest for 11. Land Tour Passenger tickets during Travel Fairs or Special Promotions is subject amendment. to the following terms: 7.6 Amendment to Tour Itinerary / When booking adult triple-share room or child with bed, please note that the • Deposit amount may vary from clause 1 above and Accommodation by the Company third bed may be a “roll-away” bed. actual amount to be collected will be made known The Company makes reasonable e ort to avoid changes in Child fares apply to persons between the ages of two and during booking the itinerary. However, the Company reserves the right to twelve years. A child who has attained twelve years of age make minor changes at any time due to unforeseen is considered an adult and will pay adult fare. A child • No amendment of name or date of departure is allowed circumstances, especially during peak periods or in the sharing the room with only one adult will pay child half Upon cancellation of any booking, full deposit will be event of a force majeure. twin fare. Extension of Stay / Deviation from Tour • forfeited. Itinerary Customer’s Declaration Extension/deviation of stay may be permitted at the end of Cancellation by the Company the tour, subject to maximum validity and restriction of air The above terms & conditions have been explained to me ticket, seat con rmation and availability of and I have read, understood and agree to abide by the Please note that the Company is acting as an agent for accommodation prior to commencement of the tour. preceding terms & conditions on behalf of all members in services rendered. Even after deposit or full payment has Extension/deviation is subject to an extension charge and this booking. I agree to submit our passport details as per been made, all arrangements are still subject to nal any airfare di erence required. clause 9.1 within 3 days of booking con rmation. If for some unforeseeable circumstances the All requests for extension will be made to respective arrangement cannot be nalized and the reservation has airlines only upon con rmation of group’s departure, i.e., Name : to be cancelled, the Company will endeavour to notify the two weeks before departure; passengers are advised to Booking Customer at least one week before departure. At times due provide several alternative dates of return. Should the Reference : to low subscription for a group tour, the Company may extension dates not be con rmed, passengers are required Booking choose to cancel the entire tour 14 days prior to departure. to return with the group and the Company will have no Sta : The Company may, if it so chooses, recommends further obligation to the passenger’s extension. alternative tours either to the same destination or other Non-con rmation of extension is not a valid reason for tour Signature : tours based on current tour fare. Please note that cancellation. Once extension is con rmed, subsequent GROUP TOURS TO BE CONFIRMED 2 WEEKS surcharges may apply on a case-to-case basis and the changes to the extension date will be charged as a new Customer will be advised accordingly. Should the extension request as per previous paragraph. BEFORE DEPARTURE Customer decide not to accept the alternatives, all refunds Please note that extension / deviation of stay will be at will be made accordingly by the Company and without Customer’s own expense and transfers to and from the further obligations. The Company shall also not be held airport will not be provided. Air ticket issued is restricted to liable for any contingent costs incurred by the Customer a speci ed airline only and is not negotiable, endorsable, arising from the cancellation. The Customer shall receive the refund within 4 to 6 weeks upon the Company notifying the Customer of the tour cancellation.
CHAN BROTHERS TRAVEL PTE LTD Asia Travel Centre / Japan Travel Centre 150 South Bridge Road #01-12 Fook Hai Building, Singapore 058727 Tel 6212 9679 / 6212 9590 Fax 6533 6762 China Travel Centre 150 South Bridge Road #01-09 Fook Hai Building, Singapore 058727 Tel 6212 9686 Fax 6538 7448 Long Haul Travel Centre / Worldwide Cruise Centre 150 South Bridge Road #07-01 Fook Hai Building, Singapore 058727 Tel 6212 9660 / 6212 9944 Fax 6534 3092Main Tel 6438 8880 Website www.ChanBrothers.com Email [email protected]
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