Index 331 starting a recycling immediate goals, identifying, transportation, 162–165 program, 319–320 269–270 waste management, 115–119 waste-to-energy industries, turning off electronic incentive programs, 22, 213 equipment at night, Industrial Revolution, 9, 10, 125–130 322–323 water resource 18GreenPrint (Web site), 318 industry conferences, 65 management, 119–122green-washing, 11, 185–186 industry profiles. See also wildlife management,grey water systems, 57, 147Gridewise Alliance (Web specific industries 107–109 about, 314 wind, 141–144 site), 25, 156 agriculture, organic, 102 industry-specificGRIST blog, 316 air quality management, terminology, 210•H• 102–106 information services atmospheric sciences,hashtags or Twitter Memes industries (#), 226 84–87 environmental education, biology, 87–90Hawken, Paul (Natural ecology, 90–93 181–185 Capitalism), 26, 245, 313 ecotourism, 193–197 green marketing, 185–189 environmental education, green media, 184Herman Miller, 27 green sales, 188history of a company, 181–185 information and environmental science, 84 evaluating, 280 event planning, 197–201 telecommunications,hobbies, exploring, 48–49 fair trade commerce, 204 157, 322–323Holden, Greg (Starting an forestry, 109–113 overview, 71 geosciences, 93–97 sustainability specialists, Online Business For geothermal, 130–133 189–191 Dummies), 296 green building, 146–150 informational interviews,Home-Based Business For green media, 184 217–218 Dummies (Edwards, green sales, 188 infrastructure rebuilding Edwards and Economy), hydrogen power, 133 industries 296 hydrology, 97–100 about, 145–146Hot, Flat, and Crowded hydropower, 137 green building, 146–150 (Friedman), 10, 245, 310 land management, 113–115 manufacturing, 151–154hotels/accommodations, 197, law, 167–171 smart grid, 154–158, 208 200 lodging and restaurants, 200 supply/distributionhousing (green building manufacturing, 151–154 logistics, 158–162 industry), 146–150 natural personal care and transportation, 162–165human geography, 94 initiative, taking, 15humor, 233 cleaning, 201–204 innovations, 24–25, 30, 312hydrogen power industry, ocean energy, 137–141 innovative thinking, benefits 133 planning industries, 171–175 of, 13hydrology industry, 97–100 politics and legislation, in-person networkshydropower industry, 137 about, 229–230 175–178 attending, 301•I• printing and publishing, business card for, 230 at classes, 235icons used in this book, 5–6 152–154 conferences, 233–234,Idealist (search engine), 231, regulation, compliance, and 246–247 eco-friendly fairs and 232 enforcement, 178–180 festivals, 232–233IFOAM (International smart grid, 154–158 local groups, 234–235 solar power, 134–136 volunteering and, 230–232 Federation of Organic supply/distribution Agriculture Movements), 102 logistics, 158–162 sustainability specialists, 189–191
332 Green Careers For Dummiesinspiration. See education investments referrals/recommendations, and motivation green investor information, 231, 237, 285 industries 274–275 socially responsible and refocusing your efforts,interactive map (National sustainable, 174 287–288 Geographic), 19 trends, 24, 311 Web sites, 24 success tips, 39–40interests. See also passion support group, 290 actions revealing, 46–49 IPCC (Intergovernmental waiting for a position with combining skills with, 59–61 Panel on Climate highlighting top interests, Change), 18 target company, 36, 51 64–65 importance of, 43 iTunes, searching, 47 job titles, 38, 215, 218 recognizing and listing, Jobnob (Web site), 69 44–46 •J• Johnson Controls, 28 tapping into your dreams, Jones Lang LaSalle, 28 49–51 job boards, 215, 276, 287 where you want to work, job description, scanning, •K• 50–51 who you want to help, 261–262 Kennedy, Joyce Lain identifying, 50 job fairs, 232–233 Job Interviews For Dummies, Job Interviews For Dummies 288Interface, Inc. (carpet Resumes For Dummies, 263 manufacturer), 26, (Kennedy), 288 117–118 job openings key players, identifying, 210–211, 213, 233Intergovernmental Panel on green job opportunities, Climate Change (IPCC), 18 15–16 keywords combinations for searches,interim jobs, 39 job market dynamics, 209interim jobs and stepping 283–284 defining information you need to know, 240 stone jobs, 39 listed positions, 270 incorporating into yourinterior design, green, 147 online postings, 219 resume, 261–262International Federation of target companies contacts for job titles and careers, 215 Organic Agriculture for, 285–286 searching certification and Movements (IFOAM), 102 traditional methods for license requirements,Internet 247 surfing your topics of locating, 287 searching for degree interest, 47 unadvertised positions, programs, 251 using keywords with, used in your industry, 208 208–209 270, 284–285 your favorite bookmarks, 46 job search. See also kinesthetic learning, 241internship, benefits of, 69 knowledge, distributing your,interviews researching companies; describing your green, specific green industries 264 sustainable efforts, 261 active search, 255, 270 Kyoto Protocol, 23, 172 illustrating broadening, 287–288 accomplishments with clarifying your focus, •L• stories, 288–289 270–273 informational, 217–218 creating your own position, land management industry, practicing for, 290 292–293 113–115 questions to ask during, defining green jobs, 32–33 291–292 ideal organization, 271–272 Land Trust Alliance (Web showing up-to-date immediate goals, 270 site), 114 knowledge about the interim and stepping stone company, 290–291 jobs, 39 landfills, 117, 125 overview, 31 landscaping, green, 147 reality check, 38–39
Index 333language researching companies, McDonough Braungart industry-specific 276, 278 Design Chemistry terminology, 210 (MBDC), 27 for Twitter, 225–227 slide presentations, adding, 265 McDonough, William (Cradlelaw industry, 167–171 to Cradle), 27, 245, 313leadership. See also updates, 304 Lipsky, David (The McQuade, Shane (innovator), education and 118 motivation industries Sustainable Enterprise establishing, 40 Fieldbook), 245, 313 media, 184, 274 roles, highlighting, 261 lists and directories, 275–276 MEERA (My EnvironmentalLeadership in Energy and lobbying and advocacy Environmental Design organizations, 35 Education Resource (LEED), 148, 248 lobbying process, 176, 177 Assistant), 183learning styles, 241 local media, 274 mentor, 253, 290legislation and politics local networking groups, meteorologists, 84 industry, 175–178 234–235 methane gas, 125legislative actions, tracking, LocalTweeps (Twitter local micro hydro technologies, 310–311 search tool), 227 137legislative policies location of company, 272–273 micro loans, 174 alternative energy logistics specialists, 159 mission and values, industries, 124 Lovins, Amory (Natural assessing, 281 cap and trade systems, 22, Capitalism), 26, 245, 313 motivation, maintaining, 106, 124 Lovins, L. Hunter (Natural 315–316. See also lower-carbon alternatives, Capitalism), 26, 245, 313 education and 124 motivation industries National Renewable Energy •M• movies, list of, 315–316 Standard, 124 My Environmental Education for renewable energy, 124 magazines, 46 Resource Assistant Renewable Energy management positions, 34–35 (MEERA), 183 Standard, 124 management style, assessing, MySpace (social network),licenses and certifications 48, 227–228 determining your need for, 280 247–248, 302 management team, target •N• green building, 148 keywords, 247 companies’, 286 name recognition, building, listing in resume, 261 manufacturing industry 263, 264 problem-solving skills and, 55 industry profiles, 151–154 nanotechnology, 152, 203lifestyle, education fitting printing and publishing National Association of Clean into, 242, 253–254LinkedIn industry, 152–154 Air Agencies (NACAA), contacts, 222–223 rethinking, 26–27 104 exploring, 48, 223 Marker, Laurie (wildlife National Business Travelers finding people in your Association (Web site), industry, 215 conservationist), 50 323 Groups, 216, 229, 314 marketing National Environmental photographs, adding, 222 Education Foundation profile, creating and evaluating a company’s, 279 (NEEF), 182, 183 updating, 221–222, 300 green marketing industry, National Fuel Efficiency receiving invitations, 222 Policy, 21–22 185–189 National Geographic promotional items, environment Web site, 310 interactive map, 19 sustainable, 321 Web sites, 18 your own business, 297 Masters in Business Administration (MBA), 249 Mazria, Edward (architect), 147
334 Green Careers For DummiesNational Institute of NEEF (National ocean energy industry, Standards and Environmental 137–141 Technology, 156 Education Foundation), 182, 183 oceans, plastic garbage in, 57National Oceanic and oil and gas reserves, Atmospheric Net Impact (networking Administration (Web group), 234, 249, 314 dwindling supplies, 95 site), 310 Olsen, Erica (Strategic networking groupsNational Park Service, 107 job search support group, Planning For Dummies),National Renewable Energy 290 296 LinkedIn Groups, 216, 229, One Day One Job (Web site), Laboratory (NREL), 135 314 228National Renewable Energy local groups, 234–235 One Page Business Plans locating, 314 (Web site), 296 Standard, 124 volunteering for, 231 online courses, 245–246, 303National Resources Defense online networks. See also networks. See also contacts; LinkedIn; Twitter Council (Web site), 108 in-person networks; building, 220National Science Foundation, online networks importance of, 219, 220 maintaining a professional 24 broadening and image, 220–221National Weather Service, strengthening, 299–301 removing offensive material, 221 310 finding people within your online profiles, searching,natural capitalism, defined, target industry, 216 220–221 online research 26 importance of, 219 creating industryNatural Capitalism (Hawken, keeping in touch with, overviews, 209 identifying key players, Lovins, and Lovins), 26, 300–301 210–211 245, 313 locating, 314 for industry-specificnatural personal care and MySpace, 48, 227–228 terminology, 210 cleaning products, nurturing contacts, 235 keywords for, 208–209 201–204 overview, 15–16 overview, 207–208Natural Products Association privacy settings, 228 professional associations, (NPA), 202, 203 researching target 209–210Natural Resources Defense publications to read, 211 Council (NRDC), 173, 310 companies through, 278 on-the-job training, 302natural resources for unadvertised job opportunities management industries company capitalizing on, about, 101 openings, 270 279 air quality management, New Urbanism philosophy, cutting-edge, 56 102–106 skill trade opportunities, 34 forestry, 109–113 172–173 small business in the green land management, 113–115 newsletters, associations, economy, 294 organic agriculture, 102 target industry recognizing, waste management, 115–119 210 213–214 water resource Newsweek (Web site), 221, Organic Trade Association management, 119–122 (Web site), 102 wildlife management, 274 OTEC (ocean thermocline 107–109 niche job boards, 287 energy), 138, 139natural resources, valuing, niche media, 274 Ottman, Jacquelyn (Green 25–26 Nickels, Greg (Mayor of Marketing), 185Natural Step Framework, 246Natural Steps (online Seattle, Washington), 23 sustainability courses), NREL (National Renewable 246natural talents or aptitudes, Energy Laboratory), 135 evidence of, 53 •O• O*Net (Web site), 38 ocean current energy, 139
Index 335Our Choice: A Plan to Solve politics and legislation membership lists, 315 the Climate Crisis (Gore), industries, 175–178 tracking new trends in your 245 population growth, 10, 100 industry, 303–304overviews of target industry, portfolio, online, 262 training requirements creating, 209 ports, shipping, 164 position in the industry, information, 62•P• Professional Engineer, evaluating a company’s,packaging and shipping, 280 licensing, 248 rethinking, 324–325 power plants, 105 professional image, practicing for interviews, 290pallet, wooden versus precious metals, 319 maintaining, 220–221 plastic, 161 presentations, experts giving, professional jobs, 34–35 243–244 promotional items,Paper Calculator, 318 press releases, 274, 304paper products printing and publishing sustainable, 321 industry, 152–154 PTC (production tax credit), minimizing use, 317–318 problem-solving skills recycling, 111, 154, 187 dilemmas you have a 22 sustainability issues, 153 passion to solve, 56–57 public transit, 162, 324part-time work, 69 identifying a problem that publishing and printingpassion. See also interests impacts company’s communicating with, 78–79 bottom line, 293 industry, 152–154 discovering your, 44–45, training or education purchasing policies, contributing to, 54–55 56–57 work experience related to, greening, 320–321 focusing on, 51 55–56 speaking with, 44–45 production tax credit (PTC), •R• staying motivated, 315–316 22PayScale (Web site), 37 products Rainforest Alliance (WebPDF converters, 262 distributors of, 200 site), 110, 194, 197Pendleton Woolen Mills, 27 environmentally preferable,personal care products, 320 rangelands, 113 evaluating a company’s, 280 real estate bubble of 2000s, 201–204 life cycle cost, 320personal life experience natural personal care and 29 cleaning products, recommendations/referrals, greening your personal life, 201–204 261 purchasing policies, 231, 237, 285 320–321 recording yourself before an problem-solving skills used recyclable, 320 in, 56 selling, 70 interview, 289 shipping and packaging, recovery.gov, 24, 311photographs rethinking, 324–325 recovery.org (private for LinkedIn, 222 professional associations. for Twitter, 225 See also specific Web site), 311 industries recruiters/interviewers, 261physical geography, 94 certifications and licenses recyclingPlanet Earth (film series), 316 information, 248Planet Green (Web site), 312 identifying, 209–210 electronics, 116, 318–319planning local networking groups future treads, 117–118 supported by, 234 key priorities, 116 career goals, 79 paper, 111, 154 developing a business plan, passion for, 57 starting a program, 319–320 296 waste, 116 education plan, creating, water reclamation, 121 Reel Green Media (Web site), 242–243 event planning, 59, 197–201 184 meeting with your contacts, referrals/recommendations, 236 231, 237, 285planning industries, 171–175 regulation, compliance, and enforcement industry, 178–180
336 Green Careers For Dummiesregulations.gov, 179 resources •S•regulatory goals, examples enhancing ecoliteracy, 309–310 sales, green, 188 of, 54–55 finding green companies, Schell, Jim (Small Businessrelocating, 63, 272–273, 288 315Remember icon, 6 green business concepts, For Dummies), 71, 296renewable energy sources, 312–313 Science Channel (Web site), green career trends, 316 123–124. See also green economy 312 alternative energy developments, 311–312 self-employment industries green information, 313–314Renewable Energy Standard, green networking hubs, 314 benefits of, 70–71 22, 124 scanning for innovation, 312 building a thrivingRenewable Fuel Standard starting a business, 295 program, 129 staying motivated and business, 296–297Reply (@), 226 entertained, 315–316 business idea, viability of,research tracking legislative actions, funding for, 23–24 310–311 295–296 scientific findings, 25 business plan for, 296 strategies, 277–278 restaurants, green, 200 entrepreneurialresearching companies. See restorative companies, 26 also target companies resume temperament for, assessing company culture, 294–295 280–281 accomplishments franchise, 71, 294 conducting an statement, 259–260, resources, 295 informational interview, 288–289 starting a green business, 217–218 71 confirming greening efforts, e-mailing, 262 support for, 297 281–282 filling the gaps in, 262–263 training for, 296 confirming the industry is formats for, 262–263 services and products right for you, 211–212 highlighting commitment to industries deepening your ecotourism, 193–197 understanding of sustainability, 260–261 event planning, 197–201 companies, 212–215 incorporating relevant key fair trade commerce, 204 finding triple bottom line lodging and restaurants, companies, 273–276 words, 261–262 200 focus of your search, online portfolio, 262 natural personal care and 270–273 summary statement for, cleaning, 201–204 identifying your immediate 75 Green Businesses You can goal, 269–270 258–259 Start to Make Money online research, 207–211, thank-you note or email, 237 and Make A Difference 277 Resumes For Dummies (Croston), 294 overview, 207 shipping and packaging, researching at the source, (Kennedy), 263 rethinking, 160, 324–325 215–218 retrofitting buildings, 147 Sierra Club blog, 313, 316 target industry, 277–278 Retweet (RT), 226 Sierra Club Cool Cities understanding your target Reverse Logistics campaign, 231, 314 industry, 292 Sierra Nevada Brewery, updating your information, Association, 159 recycling efforts, 320 290–291 Rocky Mountain Institute, 28 skills. See also problem- Rodale Institute (Web site), solving skills; strengths; training 102 combining interests with, role within the green 59–61 gaining more experience, economy, identifying 61–62 your, 73–74 rulemaking, 178, 179 Russell, William G. (The Sustainable Enterprise Fieldbook), 245, 313
Index 337 professional jobs, 34–35 stories, to illustrate •T• requirements, making a list accomplishments, 288–289 target companies. See also of, 240 companies trade opportunities, 34 The Story of Stuff (onlineSkype, 323 video), 315 company culture,skyscrapers, retrofitting, 28 assessing, 280–281slide presentation, adding to Strategic Planning For Dummies (Olsen), 296 company job listings, 287 profile, 265 confirming the industry isSmall Business For Dummies strengths bridging gap between your right for you, 211–212 (Tyson and Schell), 71, vision and reality, 61–65 contacts at, 184–185, 296 identifying your top skills,smart grid, 25 58–59 284–285smart grid industry overview, 53–54 creating your own position industry profile, 154–158 problem-solving skills, keywords for, 208 54–57 within, 37–38Smart Growth philosophy, current problems, defining, 172–173 studytime, setting aside, 254SmartWay Transport summary statement 214 Partnership, 163 discovering what you cansocial networks (resume), 258–259 Facebook, 47, 227–229 supply manufacturers, offer the company, 279 finding green companies evaluating the state of the through, 276 greening, 200 Groups, 229 supply/distribution logistics company, 279–280 MySpace, 48, 227–228 feeling at home with, 72, privacy settings, 228 industry, 158–162 scanning groups on, 47–48 sustainability 233 searching your interests on, gaining experience with 47–48 books about, 245 Yahoo! 48 commitment to, 260–261 related industries, 65Social Venture Network (Web list of corporations, 275 identifying careers within, site), 275, 315 networking groups, 234solar power industry online courses, 246 215 capital investments, 28 promotional items and, 321 industry overviews, geographic locations, 35 questioning company keywords for, 208 creating, 209 profile, 134–136 about, 292 industry-specific selling solar, 188 shifting to, 26speakers, 232 specialists, 189–191 terminology, 210sponsors, 232, 276 supply chain industry matching skills, interestsstarting a green business. See self-employment goals, 160 and experience with, 36,Starting an Online Business Web sites, 28, 244 211–212 For Dummies (Holden), The Sustainable Enterprise opportunities and threats, 296 recognizing, 213–214Steelcase, 27 Fieldbook (Wirtenberg, performance ratings, 281stepping stone jobs, 39 Russell, and Lipsky), questions to ask duringstock quotes (Web site), 274 245, 313 interview, 291–292 Sustainable Forestry researching, 211, 277–278, Initiative in North 313–314 America (Web site), 110 talking with current Sustainable Infrastructure employees, 215–218 Initiative (Web site), 120 tracking, 65 Sustainable Measures (Web updating your knowledge site), 246 about, 290–291 Swallow, Lisa (Green Business waiting for a job in, 36, Practices For Dummies), 64–65 71 your ideal organization and, 271–272 tax credit system, 22, 131
338 Green Careers For Dummiesteam dynamics, assessing, for starting your own Twitter 280 business, 296 about, 224 browser software, 227TED (Technology, Education, testing out a potential building your network, 225 and Design), 244, 312 career, 250 creating your profile, 224–225teleclasses, 244 topics and skills, making a distributing yourtelecommunications list of, 240 knowledge, 264 finding green companies industry, 157, 322–323 volunteer work as, 303 through, 276temperature of the Earth, transportation joining, 224 language, 225–227 18–19 commuting creatively, tools, 226–227terminology, industry- 323–324 tweaking your page, 225 Tweet search for company specific, 210 ecotourism industry, name and products, 304TerraChoice Magazine (Web 193–197 Twibe Groups, 229 site), 186 event planning and, 197 Twitter Memes, 226text editors, 262 shipping and packaging, Twitter Search (searchthank-you note or email, 237threats to company rethinking, 160, 324–325 engine), 227 supply/distribution Typepad (blogging system), evaluating, 279 recognizing, 213–214 logistics industry, 263tidal energy, 138, 139 158–162 types of businesses, 70–71Time magazine, 322 transportation industry, Tyson, Eric (Small BusinessTip icon, 5 162–165topics of interest, list of, 45, treaties and agreements, 23 For Dummies), 71, 296 Tree Free Paper (Web site), 240. See also interests 187 •U•trade opportunities, 34 Trees for the Future (Webtrade organizations, tracking site), 323 United Nations Environment trends. See also specific Programme, 20, 174 new trends, 303–304 industriestraining. See also education; geographic, 35–36 United Nations Framework green career, 316 Convention on Climate skills green industries, tracking, Change (UNFCCC), 23 certifications and licenses, 303–304 investment, 24 United States 247–248 looking for, 213 building, 12–13 at conferences, 246–247 triple bottom line, 26 fuel consumption, 10 creating a training plan, triple bottom line companies financial news on, 274–275 United States Global Change 242–243 finding, 273–276 Research Program (Web determining your training lists and directories, site), 310 275–276 needs, 239–241 media coverage, 274 university degree, 249 exploring beyond the job, overview, 273–274 university/community social networking 303 connections, 276 college courses, 235, filling in the gaps, 62, 249 Tweet, 225 247, 303 fitting into your lifestyle, TweetDeck (free software), U.S. Conference of Mayors 227, 264 Climate Protection 242, 253–254 Twellow Pages (yellow pages Agreement, 23, 172 formal options, 250–253 of Twitter), 227 U.S. Fish and Wildlife Service, formats/modalities, 241–242 Twellowhood (Twitter local 107 geographic area, 251 search tool), 227 U.S. Forest Service (Web informal options, 249–250 Twibes (Twitter groups), 229 site), 110, 111 on-the-job, 302 levels of, 240–241 online courses, 245–246, 303 presentations, 243–244 requirements, 62, 239–241
Index 339U.S. Population Energy and vision for your company, 296 waste-to-energy (WTE) Climate Change Report, visual learning, 241 facilities, 125, 127 10 voice, passion signaled waterU.S. Postal Service, 27 through, 44–45 about, 97–98USDA National Organic Voltaic Systems (Web site), hydrology industry, 97–100 hydropower industry, 137 Standards Board 118 ocean energy industry, (NOSB), 102 volunteer center, 231 137–141 Volunteer Match (Web site), water resource•V• management industry, 232 119–122Vault Guide to Green volunteering Programs (Web site), 315 watershed areas, 121 benefits of, 69, 230–231 wave power, 138, 139vehicles as an effective way to build weather alternative fuel, 163–164 fuel economy standard, your network, 230–232 National Weather Service, 103–104 exploring, 48–49 310 greenhouse gas emissions, at fairs and festivals, 232 162–163 finding organizations, 231 natural disasters related gaining experience through, to, 85venture capitalists, 24, 174, 275 62 pattern changes, 19 hands-on training through, webinars (Web seminars),viability of a business idea, assessing, 295–296 303 244, 323 as indicator of your Weddle’s Association Listviability of target companies, 211, 279–280 interests, 48 (Web site), 210 problem-solving skills used WeFollow (Twitter searchvideos filming yourself in action, in, 56 tool), 227 264–265 setting up, 230 White House inspirational movies, staying engaged in your 315–316 National Fuel Efficiency videoconferencing, 323 community, 301 Policy, 21–22 YouTube video channel, 265 virtual volunteering, 232 written recommendations Web sites, 99virtual magazine stand Who Killed the Electric Car? (Alltop), 46 from, 231 (film), 315virtual presentations, 244 •W• Wikipedia (onlinevirtual volunteering, 232vision and reality, bridging wages for green careers, encyclopedia) 36–37 exploring, 48–49 gap between finding professional family responsibilities walking or biking, 324 Walmart, sustainability associations, 210 limiting, 63–64 as research starting point, gaining more experience, practices, 160 Warning! icon, 5 209 61–62 waste researching green getting more training, 62 keeping your dream job in cradle to cradle process, information, 313 27, 313 wildlife management mind, 65 location of work and, 63 diverted, 198 industry, 107–109 questioning your abilities, rethinking, 26–27 wind industry waste management 64 geographic locations, 35, 63 waiting for position with industry, 115–119 profile, 141–144 waste-to-energy industries, tax credits for, 22 your target company, 36, Winston, Andrew (Green to 64–65 125–130 zero waste, 119 Gold), 245, 313, 315
340 Green Careers For DummiesWirtenberg, Jeana (The work setting Sustainable Enterprise choosing, 71–74 Fieldbook), 245, 313 exploring your preferences, 50–51Wordpress (blogging kind of company, 72 system), 263 relocating and, 63 work environment, 73, 280work experience working from home, 324 gaining related experience, 65 workshops, 302 leveraging your unique WTE (waste-to-energy) background, 256–257 facilities, 125, 127work formats. See also volunteering •Y• consulting jobs, 68–69, 294 Yahoo! 48 contracting, 68 YouTube, 47, 265 describing, 74 franchise, 71, 294 •Z• interning, 69 part-time work, 69 zero waste, 119 volunteering, 69
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