FY2020 Annual Report

Geor gia Depar tment of Juvenil eJustice Bethe Change Annual Repor t FY2020 Tyr oneOl iver Commissioner Sandr a Heath Tayl or Chair, Boar d of Juvenil eJustice

GEORGIA DEPARTMENT OF JUVENILE JUSTICE TABLE OF CONTENTS A Messagefrom theCommissioner 3 T he M i ssi on 4 Top 5 Strategic Goals 5 BetheChange- A Brief Look at FY2020 Accomplishments 6 W hat DJJDoesand W hy It IsImportant 7 DJJLeadership 8 DJJBoard and Board of Education 9 DJJOrganizational Chart 10 Division of Financial Services 11 Officeof Human Resources 12 Division of AdministrativeServices 14 14 Officeof Engineering and Maintenance 15 Officeof Technology and Information Services 15 Officeof Real Estateand Building Services 16 Division of Community Services 19 Officeof Professional Development and Standards 19 Officeof Compliance 20 ACA Accreditation 21 Officeof Victim and Volunteer Services 22 Division of Education 24 Division of SecureFacilities 27 Division of Support Services 27 Officeof Behavioral Health Services 28 Officeof Health Services 29 Officeof Classification and Transportation Services 30 Officeof Nutrition and Food Services 31 Officeof Chaplaincy Services 31 Officeof Ombudsman The2020 Annual Report Team would liketo thank everyonewho contributed their time, energy, and enthusiasm to thisendeavor. Also, wearevery grateful for theadviceand support from our partnersat Kennesaw StateUniversity.

ANNUAL2 REPORT FY2020: BE THE CHANGE A MESSAGE FROM THE COMMISSIONER BE THE CHANGE I t isan honor to present to you the2020 Annual Report for theGeorgia Department of JuvenileJustice(DJJ). Thisdocument will reflect theaccomplishments madeby theagency aswestriveto lead thenation in preparing youthful offendersto develop and sustain productivelives. My first year asCommissioner hasbeen arewarding experience. Upon stepping into this role, I camewith theunderstanding that successful leadership requiressetting thetonefor success. Therefore, I wanted to createan environment that allowsstaff to feel at easeto be themselveswhiledoing their best work in athriving environment and positively impacting youth. Fiscal Year 2020 (FY2020) brought forth exciting accomplishmentsto Georgia?sjuvenilejusticesystem that demonstrated DJJ?scommitment to providethebest possiblecareto theyouth weserve. W ith thesupport of Governor Brian Kemp, DJJprioritized operating safeand securefacilitiesand communities and providing educational opportunitiesin asafeand supportiveenvironment. TheDepartment also established strategiesthat havepositively impacted gang-involved youth and providearobust continuum of evidence-based behavioral health programsand servicesto DJJyouth facilitiesand communities. Shifting thecultureof theagency and breaking through past challengeshasbeen oneof my top priorities. I am cognizant that thiswill bean ongoing endeavor to ensurethat every level of management and every staff member embracestheidea, which includessuccessfor theagency, staff and youth. To better position theagency to makeinformed strategic decisionsabout facility operations, DJJconsolidated theshort-term and long-term securefacilitiesunder theDivision of SecureFacilities. Themergeallowsfor moreeffectivebudgeting and fiscal management, morefocused hiring and training procedures, increased coordination and communication between facilities, and streamlined authority and responsibility chains. DJJalso maderemarkableeffortsacrosstheagency to minimizetheimpact of theCOVID-19 pandemic. The agency followed best practicesand guidelinesfrom theCentersfor DiseaseControl and Prevention (CDC) and theGeorgiaDepartment of Public Health coupled with theDJJpandemic plan to protect youth and employees. Employeeswent beyond their call to duty to help prevent thespread of thevirusin DJJfacilities. Finally, TheDJJleadership team and membersof theYouth in Custody PracticeModel workgroupsdeveloped a new mission statement that representswho weare, what wearestriving to achieve, and theculturewewant to build. Thenew mission statement reaffirmsour commitment to youth and themorethan 3,100 employeeswho deliver vital services. It isan honor to servetheStateof Georgia. On behalf of theBoard membersand itsemployees, I want to thank you for your continued support of theDepartment of JuvenileJusticeand itsmission. Sincerely, TyroneOliver, Commissioner 3

GEORGIA DEPARTMENT OF JUVENILE JUSTICE THE MISSION TheGeorgiaDepartment of JuvenileJusticetransformsyoung livesby providing evidence-based rehabilitative treatment servicesand supervision, strengthening thewell-being of youth and families, and fostering safe communities. DJJ CULTURE W HEEL TheDJJCultureWheel represents theagency'svaluesandreinf orces thecommitment wehavetoour employeesandtheyouthinour care. INVERTED PYRAMID OF DJJ The\"InvertedPyramid,\"displays DJJ'scorevaluesandemphasizesthat thedepartment'smost important objectiveistof ocusonyouth, f amilies, communitiesandthe f rontlineworkers/ administrative supportstaf f servingthemdaily. 4

AANNNNUUAAL4LRREPEOPORRTTFYFY2022002:0B: EBETTHHEECHCHAANNGGEE TOP5STRATEGIC GOALS Thetop fivestrategic goalsfor theDepartment weredeveloped to provideclarity of themission and set forth expectationsfor all Department personnel whileconducting businessoperations. By establishing thesegoals, DJJworksto fully align all objectives, programsand servicesoffered to youth that havebeen outlined by theGovernor. Goal 1. Providearobust continuum of evidence-based behavioral health programsand services Goal 2. delivered to DJJyouth facilitiesand communities Operatesafeand securefacilitiesand communitieswhileproviding educational opportunitiesin asafeand supportiveenvironment Goal 3. Establish strategiesthat haveapositiveimpact on gang-impacted youth in facilitiesand communities Goal 4. Establish effectiveresponsesto theneedsof human trafficking victimsand families Goal 5. Promoterecruitment, retention, and succession planning 5

GEORGIA DEPARTMENT OF JUVENILE JUSTICE BE THE CHANGE DJJ?sdedicated employeesstriveto demonstratethechangenecessary to createand sustain an agency culturethat valuesaccountability, integrity, security, superior performance, ongoing personal growth, intellectual curiosity, innovation, teamwork, and leadership not only in staff but also in theyoung peoplein the agency?sfacilitiesand programs. Hereisa brief look at theDepartment?s accomplishmentsand highlightsin FY2020. A Br ief Look at FY2020 Accompl ishments - Consolidation of theDivision of SecureDetention and theDivision of SecureCampusesunder the Division of SecureFacilities. By merging both theshort-term and long-term facilities, theagency is positioned to makeinformed strategic decisionsabout facility operations. - DJJobtained full American Correctional Association (ACA) accreditation for Crisp, Terrell, Bob Richards, Loftissand Elbert Shaw Regional Youth Detention Centers(RYDCs). - TheDivision of SecureFacilitiesincreased family engagement accessfor youth utilizing video visitations in responseto theCOVID-19 pandemic. Thevideo visitation also allowed youth who rarely received in-person visitsto interact with their family in real-timeregularly. - TheOfficeof Behavioral Health Servicesworked with theSeven ChallengesSubstanceUsetreatment model developersto createand pilot abrief substanceusetreatment group for RYDCs. GeorgiaDJJwas thefirst in thenation to pilot thisservice. - TheOfficeof Human Resources(OHR) streamlined thehiring processby offering no-cost medical examinationsto JCO candidates. - Youth enrolled in theDepartment?sGeorgiaPreparatory Academy (GPA) earned 38 high school diplomas, 38 GEDsand eleven technical certificatesof credit. Four studentsearned welding certificationsfrom the American Welding Society (AW S). - TheDivision of Community Servicespartnered with major corporationsand universitiesto bring job skills training to youth, successfully transitioned youth back into their communitiesand provided mentoring programsfor youth. - DJJOfficeof Engineering converted theformer Paulding RYDC into theWellspring Living Receiving HopeCenter to providetrauma-informed careto domestic minor sex trafficking survivors. 6

ANNUAL6 REPORT FY2020: BE THE CHANGE W HAT DJJ DOESAND W HY IT IS IMPORTANT TheGeorgiaDepartment of JuvenileJusticeisamulti-faceted agency that servesthestate'syouthful offenders' needsup to theageof 21. TheDepartment hasmorethan 3,100 employeesat itsCentral Office, 26 securefacilities (19 Regional Youth Detention Centersand seven Youth Development Campuses) and 80 Community Services Officesthroughout thestateto affect justiceand redirect theyoung livesin theagency'scare. 3,100 26 80 Empl oyees Secur eFacil ities Commun i t y Ser vice Offices Including thoseplaced on probation, thousandsof youthsarediverted each year to evidence-based community programs, sentenced to short-term incarceration and committed to long-term custody by juvenilecourts. DJJ's professional correctionsand law enforcement staff preservepublic safety, safeguard Georgia'scitizens, and protect victimsof crime. DJJholdsjuvenileoffendersaccountablefor their delinquent conduct through arehabilitative treatment model whileunder probation, supervision or secureconfinement. W hileunder DJJsupervision, theagency providesyouth with educational opportunitiesby someof Georgia'sbest teachersand administrators. Youth also receivemedical, dental, and mental health treatment from qualified professionalswho providearangeof servicesand support. DJJoffersprogramsdesigned to equip theyouth in its carewith thesocial, intellectual, and emotional toolsneeded to achievesuccessful re-entry into thecommunity and workplaceasmoreproductiveand law-abiding citizens. 7

GEORGIA DEPARTMENT OF JUVENILE JUSTICE DJJ LEADERSHIP TheDJJexecutiveleadership team setstheDepartment'sstrategic direction. Theleadership team drivesthecoremission and vision that strengthen theagency'sdaily work. DJJleadersarepassionateand focused veteransin their respectivefields. Tyr one Ol iver Mar k J. Mitchel l Sean C. Hamil ton Commi ssi on er Chief of Staff Assistant Commissioner Gl enn Al l en Steven Car ter -W il l iams Mar gar et Caw ood Later a Davis Dir ector Chief Financial Officer Deputy Commissioner Dir ector Commun i cat i on s Financial Ser vices Suppor t Ser vices Pr ofessional Devel opment and Standar ds Pamel a Johnson Zane Shel fer Dana Kil patr ick Zachar y Louis Deputy Commissioner Deputy Super intendent Dir ector Dir ector Secur eFacil ities DJJ School Distr ict Human Resour ces Legisl ative Ser vices Shaw anda Reynol ds-Cobb Victor Rober ts Cindy W ang Matthew W ol fe Deputy Commissioner Deputy Commissioner Gener al Counsel Dir ector Administr ative Ser vices Community Ser vices Legal Ser vices I n v est i gat i on s 8

ANNUAL8 REPORT FY2020: BE THE CHANGE DJJ BOARD AND BOARD OF EDUCATION TheBoard of JuvenileJusticeconsistsof 14 membersand two judicial advisors, each appointed by theGovernor. Pursuant to Title49-4A-2, Official Codeof Georgia, theBoard of JuvenileJusticeestablishesthegeneral policy to befollowed by the Department of JuvenileJustice. TheBoard also providesguidanceto theCommissioner, leadership in developing programsto successfully rehabilitatejuvenileoffenderscommitted to thestate?scustody, and servesasDJJschool board members. Sandr a Heath Tayl or W il l ieC. Bol ton Adam Kennedy Boar d Chair man Vice Chair At Lar geBoar d Secr etar y LaGr ange At h en s Cl axton (Congr essional Distr ict 3) (Congr essional Distr ict 10) (Congr essional Distr ict 11) Danny L. Bl ack mon Lisa Col ber t ThomasL. Col eman Quintr essGil ber t AngieHol t W ar ner Robins Quitman County Sav an n ah Li t h on i a Judicial Advisor (Congr essional Distr ict 8) (Congr essional Distr ict 2) (Congr essional Distr ict 1) (Congr essional Distr ict 4) Bibb County Mar gar et Kaiser Penny A. Penn El aineP. Snow Fr ed E. Stephens Atl anta Cummi n g Lindal e Cl evel and (Congr essional Distr ict 5) (Congr essional Distr ict 9) (Congr essional Distr ict 7) (Congr essional Distr ict 14) John Edw ar ds Steven C. Tesk e JamesVal br un Dick Yar br ough Cl axton Judicial Advisor Cl ayton County Lithia Spr ings Atl anta (Congr essional Distr ict 12) (Congr essional Distr ict 13) (Congr essional Distr ict 11) 9

GEORGIA DEPARTMENT OF JUVENILE JUSTICE DJJ ORGANIZATIONAL CHART COMMISSIONER EXECUTIVE FINANCIAL EDUCATION GOVERNMENT LEGAL COMMUNICATIONS AUDIT ASSISTANT SERVICES RELATIONS SERVICES MANAGER CHIEF OF PROFESSIONAL HUMAN INVESTIGATIONS STAFF DEVELOPMENT AND RESOURCES EXECUTIVE STANDARDS ASSISTANT CRIMINAL OMBUDSMAN ASSISTANT HISTORY COMMISSIONER ADMINISTRATIVE SUPPORT SECURE COMMUNITY SPECIAL SERVICES SERVICES FACILITIES SERVICES OPERATIONS 10

ANNUA1L0REPORT FY2020: BE THE CHANGE DIVISION OF FINANCIAL SERVICES TheDivision of Financial Services(DFS) isresponsiblefor ensuring theDepartment is within statebudgetary compliance, adheresto accepted accounting principles, and is compliant with all federal and statefiscal policiesand procedures. Thedivision overseesAccounting, Budget Services, theOfficeof Federal Programs, and Procurement. Thetotal budget for FY2020 was$342,258,666. FY2020 Accompl ishments - Successfully transitioned payroll processing to theStateAccounting Office(SAO), allowing DJJto leverage SAO?sexpertiseand resourcesto processpaychecks, preparepayroll tax reports, preparebenefit reconciliations, and processbenefit and garnishment payments - Centralized voucher processing for facilitieswhich strengthened internal controlsreducing therisk of fraud and noncompliance - Implemented internal processesthat identified youth eligiblefor Social Security in atimely manner to increaseSupplemental Security Income(SSI) and increased Medicaid reimbursement by identifying billable servicesbeing provided to DJJyouth - Increased TitleIV-E reimbursement by working with courtsto improveTitleIV-E court order language and contracted with Public Consultant Group to identify reimbursableareasof TitleIV-E that werenot previously captured - Improved internal processeson determining IV-E eligibleyouth according to federal policiesprior to the FY2020 federal audit Budget by Pr ogr am $342,258,666 Community Services St at e Funds Federal Funds Depar t ment Other Funds A dmi ni st r at i on FY2020 Youth Development Campuses(YDCs) $98,970,503 St at e $335,565,697 $25,013,080 Regional Youth Detention $89,691,941 Feder al $6,425,565 Cent er s (RYDCs) $128,583,142 Ot h er $267,404 FY2020 $342,258,666 Community Ser vice Tot al $342,258,666 Depar tment Administr ation Secur eCommitment (YDCs) Secur eDetention (RYDCs) Total Funds 11

GEORGIA DEPARTMENT OF JUVENILE JUSTICE OFFICE OF HUMAN RESOURCES TheOfficeof Human Resources(OHR) strivesto createarobust organizational structurethat supportseffectiveleadership, governance, and thehighest quality of servicesto improvetheoverall cultureand performanceof DJJ. Human Resourcesservesmorethan 3,100 DJJ employees, with agoal to foster cohesiveworking relationshipsto build a strong cultureof qualified, mission-driven employeesdedicated to carrying out theagency'spriorities. Theofficestrivesto operatein thebest interest of both DJJand itsemployees by applying industry best practicesin thedelivery of servicesincluding job and compensation analysis, employeerelations, recruitment and retention, performancemanagement, and other HR services. DJJ Empl oyees(Ful l -time) At theend of FY2020, DJJemployed 3,185 full-time 1793 1974 employees(FTE). JCOsmadeup 22 percent of itsstaff, whileanother 16 percent wereadditional sworn 894 554 employees*. Of the700 JCO employeeswithin the 700 511 Division of SecureFacilities, 67 percent work in RYDCs, and 33 percent work in YDCsproviding direct supervision of theyouth offenders. *Additional Sworn Staff consistsof: Correctional Captains, Sergeants, Lieutenants, Investigatorsand Supervisors; Public Safety Trainersand Supervisors, Probation Officers; and PoliceOfficers. Hir esand Separ ations Theretention of JCOshaslong been achallengefor DJJ. JCOsmadeup 53 percent of all DJJdepartmental hires and 48 percent of all separations. During FY2020, JCO turnover increased to 97 percent up from 94 percent in FY2019. Theoverall departmental turnover rateof 45 percent, remained thesamefrom FY2019 to FY2020. Retention hasalso been aconcern in other areasof DJJ. During FY2020, theOfficeof Behavioral Health Services experienced aturnover rateof 30.45 percent and Food Serviceexperienced aturnover rateof 68.64 percent. DJJ'sHuman Resourcesteam continuesan aggressiverecruitment strategy that targetsideal candidatesfor officer positionsand other areasthat experienceretention challenges. Hir es an d Separ at ion s - JCOs Hires Hires Separ at ion s Separ at ion s 12

ANNUA1L2REPORT FY2020: BE THE CHANGE OFFICE OF HUMAN RESOURCES FY2020 Accompl ishments During FY2020, theofficeimplemented new techniquesto find applicants, improvetheinterview and onboarding process, and strengthen businesspartnerships. Appl icants Can di dat es Inter view ed Hir ed 400 25% - To overcomehiring obstaclesdueto COVID-19, OHR hosted thefirst three-day virtual hiring event with morethan 400 appl icantsinter view ed and morethan 25per cent of candidateshired to date - OHR began offering medical examinationsat no cost to JCO candidatesthroughout thestate - Created and implemented avirtual New EmployeeOrientation to continueto lay thefoundation and framework for new employeesto receiveapositiveand successful onboarding experienceupon hire - Improved theinterview and selection processby implementing arepository of edited interview questions for all positions, designing aselection rating guidefor interviews, and creating standardized job offer letter templatesfor candidates - Developed and strengthened businesspartnershipswith several vendorsto includeAccuplacer, which resulted in implementing testing sitesfor asignificantly reduced price 13

GEORGIA DEPARTMENT OF JUVENILE JUSTICE DIVISION OF ADMINISTRATIVE SERVICES TheDivision of AdministrativeServicesensuresenhanced efficiency in the Department?suseof staff and resources. AdministrativeServices?mission isto providequality servicesthat support themission, vision, and objectivesof DJJ. Thedivision isresponsiblefor providing adequatetechnology, contract procurement, grant resources, maintenanceand construction services, and property management. Thedivision also managespersonnel servicesto employees, including thedevelopment of policies, employeebenefits, classification and compensation, employeerelations, performancemanagement, recruitment and retention, criminal background checksand ensuring fair and lawful labor practices. OFFICE OF ENGINEERING AND MAINTENANCE TheOfficeof Engineering and Maintenance?smission isto address maintenanceand infrastructureneedsoutlined in thestrategic plan and challengespresented by theagency?saging building structures. Theofficealso workson theAmerican Correctional Association (ACA) audit facility improvements, vandalism and new structureconstruction. During FY2020, thefacility maintenanceteam received morethan 3,800 correctiveand preventivework ordersper month. Additionally, theoffice converted theformer Paulding RYDC into theWellspring Living Receiving HopeCenter designed to providetrauma-informed careto domestic minor sex trafficking survivors. Thecenter isthefirst residential intakecenter for trafficked youth in thestateof Georgia. Thefacility includes20 youth rooms with individual showers, study areasand closets, residential living room space, acommercial kitchen and dining area, classrooms, acomputer lab, and a gymnasium. FY2020 Accompl ishments 3,800 Cor r ectiveand Pr eventiveW or k Or der sPer Month - Converted Paulding RYDC into - Completed locking control upgrades Receiving HopeCenter for Augustaand LoftissRYDCs - Added 1,975 squarefoot computer lab to - Upgraded 24 IPCCTV Terrell RYDC vocational building systemsin securefacilities - Completed upgradesfor firealarm - Completed roof replacements systemsin Eastman, Sumter, and at RockdaleRYDC and Macon AugustaYDCsand Dekalb, Savannah, YDC Clayton, Metro and LoftissRYDCs 14

ANNUA1L4REPORT FY2020: BE THE CHANGE DIVISION OF ADMINISTRATIVE SERVICES OFFICE OF TECHNOLOGY AND INFORMATION SERVICES TheOfficeof Technology and Information Systems(OTIS) providessupport, development, and maintenanceof highly effective, reliableand innovativeinformation systemsto support theagency?sgoals. FY2020 Accompl ishments OTISupgraded theJuvenileTracking System (JTSnx), theagency?scasemanagement system used to track juvenilesthroughout Georgia. Theformer JuvenileTracking System (JTS2000) originated asahome-grown application implemented throughout theagency in theearly 2000s. TheJTSRewriteproject, JTSnx, wasimplemented to modernizethelegacy codewith newer technology. The upgrades: - Impr oved secur ity ar chitectur e - Theagency r eceived $1.6 mil l ion to per for m this - Impr oved theuser exper iencew ith w or k over tw o year s. The a mor emoder n user inter face pr oject successful l y del iver ed al l r equir ements - Impl emented a cost-effectivemodul ar on time and w ithin budget. w eb design to r educe ongoing suppor t cost THE OFFICE OF REAL ESTATE AND BUILDING SERVICES TheOfficeof Real Estateand Building Servicesmanages90 leased real estatepropertiesutilized by theagency. Theunit also overseestheday-to-day operations, maintenanceand security of DJJ?sCentral Office. FY2020 Accompl ishments - Central Officeleased property bought by Forum Servicesfrom AvondaleEstates - Carefully managed there-opening of Central Officeduring theCOVID-19 pandemic, which included extensiveplanning, coordination, communication, new signage, and procedures - Completed 13 community officeleaserenegotiations - Renewed AugustaYDC ground leaseto thenonprofit MastersCity LittleLeague, which offersLittle Leagueprogramsfor boysand girls, ages4 to 18 - Renewed Gwinnett RYDC ground leaseto CreativeEnterprises - Leased Paulding RYDC new facility to Wellspring Living - SurplusEastman RYDC to state-owned property 15

GEORGIA DEPARTMENT OF JUVENILE JUSTICE DIVISION OF COMMUNITY SERVICES TheDivision of Community Servicesisresponsiblefor intake, casemanagement, probation, detention planning, residential care, re-entry servicesand aftercare supervision. In someareasof the state, theDepartment sharesthese serviceswith county juvenilecourt staff. Intakeistheentry point in which ayouth iseither diverted from or formally processed into the juvenilejusticesystem. Thedivision has80 Community ServicesOffices and includestheOfficeof Residential and Community Based Servicesand theOfficeof Re-Entry Services. - Intak e isthedecision-making point whereyouth iseither diverted from or formally processed into the juvenile justice system. - Secur edetention al ter natives monitor thestatusof theyouth in detention and offer alternativesto judges. - Non-secur edetention includeselectronic monitoring and group homeplacements. - Pr obation super vision providesindividualized and measurably effectivesupervision and servicesdirected toward theyouth'sidentified risk and needsand ensurescompliancewith thejuvenilecourt'sOrder of Probation. - Commitment isajuvenilecourt disposition, which placesyouth in thecustody of DJJfor supervision, treatment and rehabilitation. - Residential Pl acement providesroom, board and watchful oversight and/ or psychiatric residential treatment facilitiesfor an averageof morethan 310 youth per month. - Inter stateCompact providesfor thewelfareand protection of juvenilesand thepublic through uniform cooperativesupervision, including aftercarefor juvenileson probation or parole, thereturn of runaways, abscondersand escapees, and thereturn of juvenilescharged asdelinquent. - After car esuper vision and servicesprovidefor youth returning homefrom DJJfacilitiesor residential placements. 16

ANNUA1L6REPORT FY2020: BE THE CHANGE DIVISION OF COMMUNITY SERVICES Thedivision usesseveral toolsand evidenced-based programs(EBP) to implement juvenilejusticereform and improvethejuvenilejusticesystem through enhancementsin mental health services, gang prevention training and support for human trafficking servicesfor victimsand families. - Youth Tracking Program ? Tracking services, serviced by privatecontractors, provideintensive surveillanceand monitoring, allowing juvenile offendersto remain at home, pending further court action. Face-to-facetracking contactsin thehome, neighborhood, work, or school aremadeat least onceaday, along with atelephonecurfew check. In FY2020, therewere1,543 youth tracked by this program. - Thinking for aChange(T4C) - An EBPthat includessocial skillsdevelopment, cognitive restructuring, and problem-solving skills. In FY2020, T4C serviceswereprovided to 213 youth across48 counties, with 170 successful youth completions. - Aggression Replacement Training (ART) - A cognitive-behavioral intervention program designed to help aggressiveadolescentsaged 12 to 17 improvetheir social skill competenceand moral reasoning, better manageanger, and reduceaggressivebehavior. In FY2020, ART serviceswereprovided to 165 youth across31 countieswith 139 successful youth completions. - Functional Family Therapy (FFT) - An evidence-based intervention that involvesshort-term counseling in thehome, working with family membersand/ or caregivers. During FY2020, 198 youth received FFT servicesin 35 countieswith 109 successful youth completions. - GeorgiaInterstateCompact for Juveniles(ICJ) - Thisunit processesincoming and outgoing supervision transfersfrom other states. TheGeorgiaICJunit also processesthereturn of runaways, accused delinquents, absconders, or escapees. In FY2020, theunit processed an averageof 313 transfersof supervision casesmonthly. - Multi-Systemic Therapy (MST) ? An evidence-based and high-fidelity intensivetreatment program to addressenvironmental systemsimpacting medium-and high-risk juvenileoffendersages12 to 17 with lengthy delinquency historiesof severeanti-social behavior. Over threemonths, MST servicesare delivered in thehome, school and neighborhood, emphasizing behavior changein theyouth'snatural environment, including family and peers. This24-hour-a-day serviceprovidescounselorsavailableto respond immediately to crises. In FY2020, DJJprovided MST servicesto 230 participating youth. - High-Intensity Team Supervision (HITS) - A community-based, in-homedetention placement alternative for community-supervised youth. HITSinvolveteam supervision strategies, including housebound detention alternatives, electronic monitoring, curfew checks, drug and alcohol testing, crisismanagement, EBPand home, school, work and officevisits. DJJ's42 HITSunitshave1,623 slotsfor youth throughout thestate. Youth released from YDCsor other residential placementsareconsidered ahigh priority for HITSprogram placement. 17

GEORGIA DEPARTMENT OF JUVENILE JUSTICE DIVISION OF COMMUNITY SERVICES FY2020 Accomplishments During FY2020, theDivision of Community Servicespartnered with major corporationsand universitiesto bring job skillstraining to youth, successfully transitioned youth back into their communitiesand provided mentoring programsfor youth. - TheHomeDepot Career ReadinessW orkshop providestheopportunity for DJJyouth to completea specially designed career readinessworkshop developed by TheHomeDepot training team, including soft skillstraining and industry-specific skills. In FY2020, seven femal e youth from Macon YDC participated in theprogram concluding with agraduation ceremony at TheHomeDepot Headquarters. - TheGeorgiaYouth Mentoring Project at Bibb Mt. Zion Church in Macon, GA, in partnership with DJJ, provided mentoring to 31gir l sat Macon YDC by developing theGirlsSquad, aGeorgiaYouth Mentoring (GYM) initiative. Thismentoring program utilizesafour-pronged community strategy and holistic development, outreach focus, multi-generational ministry and engaging culture. - GeorgiaTech LogisticsEducation And Pathways(L.E.A.P.) Training Program provided asupply chain management and logisticscertification program for 12 youth through theGeorgiaTech Grant Initiative funded by J.P. Morgan. Theprogram concluded with agraduation ceremony for theyouth. Two youth were ableto find employment in thefield of supply chain management. - TheRichmond County Public Defender'sOfficepartnered with DJJto offer theMovement to Success Program at AugustaYDC. Six youth graduated from thisprogram. - Ninety-tw o HITSand SRO staff membersresponded to theGovernor'sStateof Emergency in theCity of Atlantaduring thelocal protest. - LowndesCounty/ ValdostaEvening Reporting Center provides evidence-based programming designed to providestructureand supervision to system-involved youth ages12 to 17 at medium to high risk of recidivating for 90 days. Thegoalsof theEvening Reporting Center areto keep youth engaged in pro-social learning opportunitieswhile 18 providing intensivesupervision. Theprogram usesabalanced and restorativejusticeapproach by focusing on youth accountability, community safety and competency development. 18

ANNUA1L8REPORT FY2020: BE THE CHANGE OFFICE OF PROFESSIONAL DEVELOPMENT AND STANDARDS TheOfficeof Professional Development and Standards (OPDS) providestraining programssupporting the Department'smission to enhancethesafety, security and skillsof staff and partners. TheOPDSisresponsiblefor the training of nearly all of theagency'sfull and part-timestaff, including GeorgiaPOST-certified JuvenileCorrectional Officers(JCOs), JuvenileProbation Officers(JPOs), Post-certified JuvenileProbation ParoleSpecialist (JPPSs), Teachers, Medical and Mental Health Professionals, Food ServiceW orkers, Custodial W orkers, and Administrative Staff. OPDSCompl eted Tr aining Emer gency Management Staff Compl eted Compl eted Tr aining Tr aining 378 JCO Training 473,600 212 Glovesin Responseto Staff 63 Leadership JPO Training COVID-19 Training 9 456 Basic Community Service Fireand LifeSafety Building Training Inspections OFFICE OF COMPLIANCE TheOfficeof Complianceassisted six securefacilitieswith thePrison RapeElimination Act (PREA) audits. DJJ mandatesazero-tolerancepolicy towardsall formsof sexual abuseand harassment. Thefederally mandated policy providesstaff guidelinesto reducetherisk of sexual abusewithin DJJfacilities, programs, and offices. All six facilitiessuccessfully passed theaudits. - Bob RichardsRYDC - April 21, 2020 - Crisp RYDC - May 19, 2020 - Elbert Shaw RYDC - April 9, 2020 - Macon RYDC - April 2, 2020 - Macon YDC - May 19, 2020 - MuscogeeYDC - April 21, 2020 19

GEORGIA DEPARTMENT OF JUVENILE JUSTICE OFFICE OF PROFESSIONAL DEVELOPMENT AND STANDARDS ACA ACCREDITATION TheAmerican Correctional Association (ACA) isamembership organization representing correctional professionalsin theU.S., Canada, and abroad. DJJ'sefforts to attain ACA accreditation signifiesa critical step to achievelong-term departmental goalsby having agency policiesaligned with nationally recommended standards. Utilizing theACA processdemonstrates that DJJisopen to futureinnovationsthat can lead to morehistorical changesin Georgia's juvenile justice system. Obtaining ACA accreditation can also lead to improved DJJpoliciesand proceduresthat help safeguard thelife, health, and safety of DJJstaff and youth in theagency'scareand custody. ACA accreditation also promotesthe training and treatment of juvenileoffendersand theprofessional development of DJJcorrectional staff. During FY2020, DJJobtained full ACA accreditation for thefollowing securefacilities: During FY2020 Crisp RYDC Terrell RYDC Bob RichardsRYDC Elbert Shaw RYDC Lofti ss RYDC 20

ANNUA2L0REPORT FY2020: BE THE CHANGE OFFICE OF PROFESSIONAL DEVELOPMENT AND STANDARDS OFFICE OF VICTIM AND VOLUNTEER SERVICES TheOfficeof Victim and Volunteer Servicesiscommitted to providing timely and responsiblenotification to victimsupon thereleaseof ayouth from DJJ'ssecurefacility. Established in July 2012, DJJ'svictim servicesunit hashelped to streamlinetheagency'svictim-related and established acentral location to identify, address, and respond to legal requirementsto meet theneedsof victimsof juvenile offenders. Under theGeorgiaCrimeVictims' Bill of Rights, victimsof crimein Georgiahavearight to request to benotified when theperson convicted of acrimeagainst them: - Isreleased from secureconfinement - Hasrequested for securefacility passesto thecommunity - Hasescaped or transferred to theGeorgiaDepartment of Corrections - Hasviolated theelectronic releaseand monitoring program During FY2020, theofficesent 2,781 RYDC and 838 YDC notification letters. 2,781 Dur ing FY2020 838 RYDC Notification Letters YDC Notification Letters FY2020 Accompl ishments - In August 2019, 67 studentsfrom securefacilities and all four education transition centers participated in theartwork SpeechlessExhibition with artistsand designersSteven and W illiam Ladd. Theexhibition wasput on display at the DallasMuseum of Art and avirtual platform. TheLadd brotherswork to bring theartsto thosethat may otherwisenever havethechance to engagewith professional artists. - DJJpartnered with theColumbusParksand Recreation Therapeutic Division for theFishn' W ith aFriend Program. Studentswereableto help special needsparticipantsand learn about fishing at LakeOliver Marinain Columbus, GA. - TheBeyond Booksreading program isin partnership with AvondaleElementary School to foster alovefor reading whilepromoting positiveyouth development. DJJstaff haveread to pre-k through 4th-grade studentson Thursdaysduring theschool year. Theprogram hasgrown to includeother elementary schools across the state. 21

GEORGIA DEPARTMENT OF JUVENILE JUSTICE DIVISION OF EDUCATION TheDivision of Education iscommitted to providing an education that empowerslife-long learnersto reach their potential and becomecollegeand career ready. DJJisthe181st school district in thestateof Georgia. Thedistrict isaccredited by AdvancED and hasthepowers, privileges, and authority exercised by any other school district. Thedivision'smission isto provideacomprehensiveeducational program that will facilitatethesuccessful integration of each student into thecommunity and workplace. TheDivision of Education administersthe DJJschool system and isheaded by thedeputy superintendent. TheDepartment'scommissioner servesas theschool superintendent and theDJJboard functionsastheeducation board. GeorgiaPreparatory Academy (GPA) isthemiddleand high school within theDJJschool system. There are30 GPA campusesacrossGeorgialocated in Regional Youth Detention Centers(RYDCs), Youth Development Campuses(YDCs) and Education Transition Centers(ETCs). In addition to GPA, Pathway to Success, an adult education program, isoffered to studentswho meet the minimum criteria. Studentsareprovided instruction to preparethem for theOfficial GED Ready exam and theOfficial GED test. Local technical collegesadminister Official GED test on DJJcampuses. Studentswho haveearned ahigh school diplomaor aGED enroll in theConnectionsGraduateProgram (CGP), which focuseson preparing youth to re-enter communities, work skillsdevelopment and post-secondary options, including collegeand technical schools. 2019-2020 School Year Accompl ishments Youth enr ol l ed in GPA ear ned: 38 high 38 38 38 GEDs school diplomas 11 11 4 4 welding certifications technical certificates from the of credit American Welding Society (AW S) - Chatham ETC studentsearned certificationsfrom theGeorgiaInstituteof Technology Logistics Education and Pathways(LEAP) training program. LEAPisacertification program that prepares studentsto competefor jobsin thesupply chain and logisticsfield - Partnered with GeorgiaCouncil of theArts, Kennesaw StateUniversity, and TheAllianceTheatre to bring artsprogramming to Metro and Bob RichardsRYDCs - Partnered with GeorgiaStateUniversity/ Perimeter Collegeto provideIntroduction to College courseat AtlantaYDC - Smart Driver/ CinemaDrive3D interactiveprogram presented through theGovernor'sOfficeof Highway Safety at all YDCs 22

ANNUA2L2REPORT FY2020: BE THE CHANGE DIVISION OF EDUCATION TheDJJSchool System enrollsstudentsinto middleand high school gradelevelsaswell asan adult education (GED) program and agraduateprogram. Studentsareenrolled into either aRYDC, YDC, or ETC. TheDJJ School System offersacontinuum of servicesfor studentsreceiving special education services. During FY2020, 76 studentsreceived either aHigh School or GED diplomawith 11 studentsreceiving a Technical Certificateof Credit (TCC). FY2020 Distr ict Enr ol l ment Gr ade Level Special Edu cat ion 3189 1228 25.2% 74.8% Special Edu cat ion Regu lar Edu cat ion Gr ade Level 3417 20% Elem en t ar y M iddle Sch ool High Sch ool GED Gr adu at es M iddle Sch ool High Sch ool GED Gr adu at es Diplom as Gr adu at ion Rat e * GED Testing wascanceled dueto COVID-19 restrictions. 23

GEORAGNINAUDAELPARRETPOMRETNFTYO2F02J0U: VBENTIHLE CJUHSATNICGEE DIVISION OF SECURE FACILITIES TheDivision of SecureFacilitiesprovidesoversight and leadership for 26 securefacilitieslocated throughout thestate. The19 RYDCsprovidetemporary, securecareand supervision to youth who havebeen charged with offensesor who havebeen adjudicated delinquent and areawaiting placement in a community program or along-term facility. TheDepartment?s seven YDCsarefor youth who havebeen committed to the custody of theDJJfor long-term servicesand treatments. Each facility providesyouth servicesthat includeeducation, health and mental health services, food services, resident counseling, substanceabuseunits, vocational programming, and family visitation. FY2020 Accompl ishments During FY2020, DJJconsolidated securedetention and secure campusesunder onedivision, increased family engagement through technology, coordinated aCOVID-19 prevention and responseplan, improved facility operations, and passed nationally recognized complianceaudits. - Consolidation of theDivision of SecureDetention and the Division of SecureCampusesunder theDivision of Secure Facilities. By merging both theshort-term and long-term facilities, theagency isbetter positioned to makeinformed strategic decisionsabout facility operations. - TheDivision of SecureFacilitiesincreased family engagement accessfor youth utilizing video visitationsin responseto theCOVID-19 pandemic. Thevideo visitation also allowed youth who rarely received in-person visitsto interact with their family in real-timeregularly. - Staff implemented proactivepreventivemeasuresin combination with rapid and effectiveresponsesto identified infectionsallowing facilitiesto minimizeand managetheimpact of COVID-19 on facility operationsand continueto provideahigh level of safety for youth and staff. Enhanced sanitation procedures, thewidespread useof masksand other PPE, and rigorousfront-entry screening also contributed to managing theimpact of COVID-19. - By implementing best practicesin family engagement, youth voices, caseplanning, structured programming, and employeesatisfaction identified in theYouth in Custody PracticeModel, thedivision facilitated facility operationsimproved. Family engagement hasbeen enhanced by expanding thedefinition of ?family,?allowing abroader rangeof positiveinfluencesand interactionsfor incarcerated youth, significantly increasing positiveoutcomes. - Six securefacilitiespassed PREA complianceauditsand fivefacilitiespassed theinitial ACA accreditation process. 24

ANNUA2L4REPORT FY2020: BE THE CHANGE DIVISION OF SECURE FACILITIES FY2020 RYDC Monthl y Admissions FY2020 RYDC Monthl y Rel eases Year Month Number %Tot al Year Month Number %Tot al 2019 7 602 8.50% 649 8.68% 2019 8 716 10.11% 2019 7 699 9.35% 2019 9 748 10.57% 726 9.71% 2019 10 771 10.89% 2019 8 818 10.94% 2019 11 696 9.83% 749 10.02% 2019 12 678 9.58% 2019 9 750 10.03% 2020 1 777 10.98% 755 10.10% 2020 2 738 10.43% 2019 10 769 10.28% 2020 3 542 7.66% 653 8.73% 2020 4 253 3.57% 2019 11 308 4.12% 2020 5 286 4.04% 280 3.74% 2020 6 272 3.84% 2019 12 322 4.31% 7,079 100% 7,478 100% Tot al 2020 1 2020 2 2020 3 2020 4 2020 5 2020 6 Tot al FY2020 RYDC Popul ation by Most Ser iousOffense, Age, and Gender OFFENSE CLASSIFICATION AGE 10 11 12 13 14 15 16 17 18 19 20 21 Gender: Male 1 2 13 39 112 273 427 530 162 23 9 5 VIOLENT PROPERTY 16 42 116 262 392 435 101 16 Public Order* 1 6 32 88 158 201 276 81 18 VIOLENT SEX 1 2 15 39 61 80 60 29 13 5 Violation of Probation (VOP)** 1 5 19 40 82 92 48 5 Grand Total 1 5 28 133 374 794 1,182 1,393 421 75 14 5 MSO=Most SeriousOffense *Public order includesthefollowing additional offenses: Drug selling, Drug use, Weaponsviolation, and Sex non-violent offenses **Violation of Probation (VOP) includesViolation of aftercare(VOAC, Violation of an AlternativePlan (VOAP) additional offenses: Statusand Traffic offenses OFFENSE CLASSIFICATION AGE Gender: Female 11 12 13 14 15 16 17 18 19 20 VIOLENT Gender: Female 1 5 18 51 91 118 119 33 PROPERTY 1 8 32 47 86 95 25 2 2 Public Order* 2 12 25 48 75 59 21 VIOLENT SEX 2 12 3 1 Violation of Probation (VOP)** 2 19 30 61 61 39 3 Gr and Total 1 8 42 127 217 342 337 118 6 2 25

GEORGIA DEPARTMENT OF JUVENILE JUSTICE DIVISION OF SECURE FACILITIES FY2020 YDCMonthl y Admissions FY2020 YDC Monthl y Rel eases Year Month Number %Total Year Month Number %Total 2019 7 31 6.40% 2019 8 41 9.81% 2019 8 51 10.54% 2019 9 34 8.13% 2019 9 43 8.88% 2019 10 38 9.09% 2019 11 32 7.66% 2019 10 42 8.68% 2019 12 37 8.85% 2020 1 52 12.44% 2019 11 27 5.58% 2020 2 55 13.16% 2020 3 17 4.07% 2019 12 51 10.54% 2020 4 47 11.24% 2020 1 48 9.92% 2020 6 16 3.83% 2020 2 38 7.85% 2020 3 27 5.58% 2020 4 74 15.29% 2020 5 22 4.55% 2020 6 30 6.20% Tot al 418 100% Tot al 484 100% FY2020 YDCPopul ation by Most Ser iousOffense, Age, and Gender OFFENSE AGE CLASSIFICATION GENDER: MALE 14 15 16 17 18 19 20 21 22 PUBLIC ORDER* 5 16 18 15 13 4 2 PROPERTY 29 14 33 24 6 5 3 STATUS 11 VIOLENT 3 18 36 50 61 42 33 17 1 VIOLENT SEX 46 17 33 28 15 14 3 1 Gr and Total 9 38 84 138 132 77 56 25 2 OFFENSE 14 15 AGE 18 19 21 CLASSIFICATION 16 17 4 1 GENDER: FEMALE 14 2 1 PUBLIC ORDER* 13 13 9 25 42 PROPERTY 1 15 13 28 VIOLENT 18 21 15 4 4 VIOLENT SEX Gr and Total * Public order includesthefollowing additional offenses: Drug selling, Drug use, Weaponsviolation, and Sex non-violent offenses 26

ANNUA2L6REPORT FY2020: BE THE CHANGE DIVISION OF SUPPORT SERVICES TheDivision of Support Servicesprovidesprofessional assistanceto youth in thecareof DJJ. Thedivision is responsiblefor theOfficeof Chaplaincy Services, Officeof Nutrition and Food Services, Officeof Classification and Transportation Services, Officeof Behavioral Health Services(OBHS), and theOfficeof Health Services. Support servicesare provided to youth housed in all 26 securefacilitiesacrossthestate. OFFICE OF BEHAVIORAL HEALTH SERVICES TheOfficeof Behavioral Health Services(OBHS) managesand administersthe behavioral health servicesprogramsin all DJJfacilities. Servicesincludemental health assessments, general counseling and casemanagement, sexually harmful behaviorstreatment, and substanceabusetreatment. FY2020 Accompl ishments During FY2020, OBHScreated asubstanceusetreatment group pilot program, presented at thepreeminent conferencefor information and research for working with children with behavioral disorders, and partnered to develop arisk-needs-responsivity tool. - DJJworked with theSeven ChallengesSubstanceUsetreatment model developersto createand pilot a brief substanceusetreatment group servicefor RYDCs. GeorgiaDJJwasthefirst in thenation to pilot this service. - ThePositiveBehavioral Interventionsand Supports(PBIS) leadership team presented at theannual Teacher Educatorsfor Children for Behavioral Disorders(TECBD) conference. TECBD isthepreeminent conferencefor information and research for working with children with behavioral disorders. Theteam wasalso invited to becomeinaugural membersof thenational PBISin JuvenileJusticeThink Tank. - DJJSex Offender Treatment staff wereinstrumental in developing, validation, and piloting a risk-needs-responsivity tool explicitly designed for usewith youth who havesexually harmful behaviors. Thetool, theYouth Needsand ProgressScalehasbeen proven to bevalid and reliableand isnow nationally available. - Theofficeimplemented afamily-informed treatment initiativefor all staff and disciplines. Training included thecompletion and useof genograms, lifelines, and family therapy modalities. - Programsand CaseManagement introduced theSkillstreaming lifeskillscurriculum to all RYDC staff. YDC/ RYDC DSM-5Diagnostic Compar ison FY2020 27

GEORGIA DEPARTMENT OF JUVENILE JUSTICE DIVISION OF SUPPORT SERVICES Thepercentageof youth on themental health caseload ishigher in YDCsbecauseyouth placed in YDCshave moresignificant criminal historiesand tend to havehigher mental health needs. Pleasenote: Thenumber of youth completing residential substanceabusetreatment wasunusually low during FY2020 becauseoneof three unitsclosed when Sumter YDC closed and theCOVID-19 pandemic hashampered theDepartment?seffortsto open athird unit at another campus. FY2020 Popul ation and Mental Heal th Casel oad SubstanceAbuse Tr eatment Pr ogr am Admi ssi on s Avg. Dail y Avg. Dail y Avg. % Youth at YDC identified ashaving Popul ation MH Casel oad 153 significant SA issuesand referred for Casel oad 69% ser v i ces. Youth 310 362 248 146 Youth served in residential substance Development abusetreatment programs. Campus (YDC) Regi onal 6660 838 408 49% 44 Youth completed residential Youth substanceabusetreatment program. Det ent i on Center (RYDC) Sex Offender Tr eatment 158 Youth received sex offender services. OFFICE OF HEALTH SERVICES TheOfficeof Health Servicesmanagesand administersthehealth services program. Theofficeprovidesclinical and administrativeoversight in medical and dental care, nursing, physician and advancepracticeproviders, pharmacy, laboratory and radiology servicesthrough acontract with AugustaUniversity/ Department of Correctional Healthcare-Juvenile Health. FY2020 Accomplishments During FY2020, theofficeworked around theclock to ensureasafemedical experiencefor youth dueto the COVID-19 pandemic by implementing proceduresto limit thetransmission of thehighly contagiousvirus. In partnership with AugustaUniversity, staff conducted contact tracing, isolated youth when necessary, and screened youth and staff asthey entered facilities. 17,434 7,988 3,708 4,601 4,893 5,923 Sick Calls Nurse Chronic Dental Physical Dental Health Care Cleanings Exams Exams Visits Appraisals 28

ANNUA2L8REPORT FY2020: BE THE CHANGE DIVISION OF SUPPORT SERVICES OFFICE OF CLASSIFICATION AND TRANSPORTATION TheOfficeof Classification and Transportation Servicesisresponsiblefor ensuring that youth areappropriately screened for placement, classified according to risk and need, and aresafely and securely transported. TRANSPORTATION TheOfficeof Transportation provided 2,355 safeand securetransportsof youth between the26 securefacilities, medical appointments, interviews, Interstate Compact details, transportation to special detailssuch asGPA graduation, Commissioner'sYouth Council, tattoo removal, dental clinics, and vocational programs. CLASSIFICATION TheOfficeof Classification isresponsiblefor ensuring theappropriateclassification and stratification of youth for placements. Theofficereviewscourt ordersassociated with all youth in DJJsecurefacilitiesto establish release dates. Staff isresponsiblefor conducting amulti-disciplinary meeting and administering assessment toolsupon Commitment. FY2020 Accompl ishments In collaboration with theOfficeof Behavioral Health Services, Programsand CaseManagement, theoffice worked to develop and pilot an evidence-based risk-needs-responsivity assessment for usewith youth committed to DJJ. - 444 youth werereviewed and classified for long-term placement (LTP) - 998 youth werereviewed and classified for alternativeplacements - 827 youth wereprocessed for short-term placement (STP) and secureprobation sanctions - 104 youth werereviewed and processed for short-term administrativeplacement - 47 Superior Court sentenced youth werereviewed and processed - 38 Superior Court sentenced youth werereviewed and transferred to theGeorgiaDepartment of Corrections 29

GEORGIA DEPARTMENT OF JUVENILE JUSTICE DIVISION OF SUPPORT SERVICES OFFICE OF NUTRITION AND FOOD SERVICES TheOfficeof Nutrition and Food Servicesprovides nutritionally sound menusthat meet USDA guidelines for theNational School Meal Programs, offer variety and flavor and areprepared to utilizefood safety practices. Theprimary focusesof theofficeinclude: - Providing youth with nutritionally balanced mealsand snacksthat meet USDA guidelines, including offering avariety of colorful fruitsand vegetables, wholegrains, achoiceof 1% unflavored or fat-freeflavored milk, and sodium and saturated fat maximum levels - Ensuring food safety practicesareenforced through staff training, employing ServSafe certified managers, and complianceaudits - Participating in USDA National Breakfast, Lunch, and Afterschool CarePrograms, allowing DJJto receivefederal reimbursement for thesemeals - Monitoring and developing medically necessary special diet menusto ensureyouth safety and nourishment - Oversight of thestatewidewellnessprogram, which emphasizestheimportanceof overall health through educational materialsand youth events - Promoting farm-to-school initiativesand GeorgiaGrown foodsthrough school gardensand serving locally grown products FY2020 Accomplishments During thefirst four monthsof COVID-19 (March through June), food servicestaff assisted with limiting traffic in and out of thefacilitiesby providing freeemployeemeals. Theofficeserved 23,973 freemealsto employees. Factsand Figur es Total Reimbursement $2,507,641.20 Total mealsserved 1,294,119 Total snacksserved 1,298,799 Total adult mealsserved 24,600 30

ANNUA3L0REPORT FY2020: BE THE CHANGE DIVISION OF SUPPORT SERVICES OFFICE OF CHAPLAINCY SERVICES TheOfficeof Chaplaincy ServicessupportsDJJ'smission by ensuring First Amendment Rightsto religious freedom, expression, and resources, including pastoral careto youth and staff through spiritual guidance, support, crisisintervention and religiouseducation. FY2020 Accompl ishments During FY2020, theofficehad 3,388 youth pastoral contacts, 2505 pastoral staff contacts, implemented new practicesto meet youth'sneedsbecauseof theCOVID-19 pandemic and continued itspartnership with theEmory University Candler School of Theology. - Supported youth, families, and staff by establishing officehoursto addresstheir spiritual concernsvirtually, by phone, or by apersonal visit - Chaplin Servicesoffered virtual memorial servicesfor youth who areunableto attend their loved one's funerals - Offered visitation to youth who do not receivefamily visitsor no visits OFFICE OF OMBUDSMAN TheOfficeof theOmbudsman actsasasinglepoint of contact for family members, advocatesand other concerned citizensinterested in reporting complaintsor concernson behalf of youth under thesupervision of theDJJ. The Ombudsman mission fosterscitizens' confidencein DJJby promoting integrity, fairness, and accountability. FY2020 Accompl ishments TheOfficeof Ombudsman resolved 760 cases. Of thosecases, 417 weredeemed to beinquiriesand 277 substantiated complaints. TheOfficeof Ombudsman referred approximately 66 of the760 casesto community resourcesand external organizations. - Inquir es: Questionsposed by ayouth, parent, guardian, or concerned citizensthat may not beconsidered asevereissuebut requiresaspecific answer or reference. - Refer r al s:A grievance, inquiry, or complaint that doesnot fall under thepurview of theOmbudsman's authority and isreferred to external agenciesor community resourcesfor further action. - Compl aints: Grievancesreceived from youth, parents, or concerned citizensthat requirefuture investigation. Ombudsman Cases Ombudsman CaseTypes 800 400 417 300 208 600 FY22001199 FFYY22002200 279 277 Inqui r es 760 200 35 66 Ref er r al s 400 522 100 0 200 Compl ai nt s 0 FY22001199 FFYY22002200 31

Geor gi a Depar t m en t of Ju ven i l e Ju st i ce 3408 Covington Highw ay Decatur , Geor gia 30032 M ain Num ber : 404-508-6500 Fax Num ber : 404-508-7289 publicaffair [email protected] http://djj.geor gia.gov/ Geor giaDJJ @Geor giaDJJ Geor giaDJJ