Supervision Job FamilyBanking Supervision Leadership Series: Technical Report Writing Course Description This course is designed to enhance bank supervisors’ skills in technical report writing for their stakeholders.Target Audience Learning Objectives• Junior Dealers Upon completion of the programme, learners would beDevelopment Areas /Target able to:Competencies• Investment, Financial Market, • Understand the fundamentals of writing from preparation, drafting and editing. Risk Strategy Formulation & Execution, • Apply the effective writing techniques to produce high• Financial Market Intelligence & quality reports with coherence, clarity and accuracy. Analysis,• Forecasting, Modelling & • Enhance the command of English and use Testing grammatical forms accurately. • Present impactful technical information through reports and slides presentationEnrolment• Closed nominationFee Related E-Learning • Xx• Fee will be borne by respective • Xxx department's training budget
Supervision Job FamilyBanking Supervision Leadership Series: Critical Thinking Course Description To facilitate understanding of front and back office operations of a bank, their interaction in a competitive environment, and to help cultivate holistic and fact-based management culture, develop analytical skills, and create awareness about the current banking operating environment.Target Audience Learning Objectives• Junior Dealers • Identify and conduct physical trading for respective orDevelopment Areas /Target relevant asset markets.Competencies• Investment, Financial Market, • Describe role of banks as price makers & corporations as price takers in respective or relevant asset markets; Risk Strategy Formulation & Execution, • Describe roles of dealers as prices makers in a bank &• Financial Market Intelligence & arbitrageurs in respective or relevant asset markets; Analysis,• Forecasting, Modelling & • State importance of accurate & timely position keeping Testing and risk management in respective or relevant asset marketsEnrolment• Closed nomination • Identify and conduct computer trading for respective or relevant asset markets. • Illustrate the significance of competitive advantage in respective or relevant asset market. • Observe difficulty in consistently making money trading respective or relevant asset . • Show how profit/loss will be more difficulty to predict in a volatile market.Fee Related E-Learning • Xx• Fee will be borne by respective • Xxx department's training budget
Supervision Job FamilyExecutive Suite Simulation Programme Course Description To facilitate understanding of front and back office operations of a bank, their interaction in a competitive environment, and to help cultivate holistic and fact-based management culture, develop analytical skills, and create awareness about the current banking operating environment.Target Audience Learning Objectives• Junior Dealers • Identify and conduct physical trading for respective orDevelopment Areas /Target relevant asset markets.Competencies• Investment, Financial Market, • Describe role of banks as price makers & corporations as price takers in respective or relevant asset markets; Risk Strategy Formulation & Execution, • Describe roles of dealers as prices makers in a bank &• Financial Market Intelligence & arbitrageurs in respective or relevant asset markets; Analysis,• Forecasting, Modelling & • State importance of accurate & timely position keeping Testing and risk management in respective or relevant asset marketsEnrolment• Closed nomination • Identify and conduct computer trading for respective or relevant asset markets. • Illustrate the significance of competitive advantage in respective or relevant asset market. • Observe difficulty in consistently making money trading respective or relevant asset . • Show how profit/loss will be more difficulty to predict in a volatile market.Fee Related E-Learning • Xx• Fee will be borne by respective • Xxx department's training budget
Supervision Job FamilyBanking Supervision Leadership Series: Presentation with Impact Course Description To facilitate understanding of front and back office operations of a bank, their interaction in a competitive environment, and to help cultivate holistic and fact-based management culture, develop analytical skills, and create awareness about the current banking operating environment.Target Audience Learning Objectives• Junior Dealers • Identify and conduct physical trading for respective orDevelopment Areas /Target relevant asset markets.Competencies• Investment, Financial Market, • Describe role of banks as price makers & corporations as price takers in respective or relevant asset markets; Risk Strategy Formulation & Execution, • Describe roles of dealers as prices makers in a bank &• Financial Market Intelligence & arbitrageurs in respective or relevant asset markets; Analysis,• Forecasting, Modelling & • State importance of accurate & timely position keeping Testing and risk management in respective or relevant asset marketsEnrolment• Closed nomination • Identify and conduct computer trading for respective or relevant asset markets. • Illustrate the significance of competitive advantage in respective or relevant asset market. • Observe difficulty in consistently making money trading respective or relevant asset . • Show how profit/loss will be more difficulty to predict in a volatile market.Fee Related E-Learning • Xx• Fee will be borne by respective • Xxx department's training budget
Supervision Job FamilyInternal Capital Adequacy Assessment Process (ICAAP) Course Description This course will enhance personal capabilities of the Supervisors in reviewing and monitoring progress of the various banking institution’s Pillar 2 initiatives, and their understanding of the approaches used by banks to allocate capital to key business risks, in particular, how banks integrate their ICAAP’s into their internal processes.Target Audience Learning Objectives• Junior Dealers Upon completion of the programme, learners would beDevelopment Areas /Target able to:Competencies• Investment, Financial Market, • Discuss the various ICAAP approaches across countries, their differences and approaches to Risk Strategy Formulation & assessment and validation; Execution,• Financial Market Intelligence & • Explain how these approaches are applied in practice Analysis, at the level of individual institutions;• Forecasting, Modelling & Testing • Discuss case studies of bank's internal approaches; • Apply knowledge on the treatment of specific topics such as concentrations, diversification, ,stress testing and the treatment of interest rate risk; and • Discuss emerging risk management and internal capital issues.Enrolment• Closed nominationFee Related E-Learning • Xx• Fee will be borne by respective • Xxx department's training budget
Supervision Job FamilyIntermediate Banking Supervision Course Course Description To facilitate understanding of front and back office operations of a bank, their interaction in a competitive environment, and to help cultivate holistic and fact-based management culture, develop analytical skills, and create awareness about the current banking operating environment.Target Audience Learning Objectives• Junior Dealers • Identify and conduct physical trading for respective orDevelopment Areas /Target relevant asset markets.Competencies• Investment, Financial Market, • Describe role of banks as price makers & corporations as price takers in respective or relevant asset markets; Risk Strategy Formulation & Execution, • Describe roles of dealers as prices makers in a bank &• Financial Market Intelligence & arbitrageurs in respective or relevant asset markets; Analysis,• Forecasting, Modelling & • State importance of accurate & timely position keeping Testing and risk management in respective or relevant asset marketsEnrolment• Closed nomination • Identify and conduct computer trading for respective or relevant asset markets. • Illustrate the significance of competitive advantage in respective or relevant asset market. • Observe difficulty in consistently making money trading respective or relevant asset . • Show how profit/loss will be more difficulty to predict in a volatile market.Fee Related E-Learning • Xx• Fee will be borne by respective • Xxx department's training budget
Supervision Job FamilyInsurance Supervision Course Course Description To facilitate understanding of front and back office operations of a bank, their interaction in a competitive environment, and to help cultivate holistic and fact-based management culture, develop analytical skills, and create awareness about the current banking operating environment.Target Audience Learning Objectives• Junior Dealers • Identify and conduct physical trading for respective orDevelopment Areas /Target relevant asset markets.Competencies• Investment, Financial Market, • Describe role of banks as price makers & corporations as price takers in respective or relevant asset markets; Risk Strategy Formulation & Execution, • Describe roles of dealers as prices makers in a bank &• Financial Market Intelligence & arbitrageurs in respective or relevant asset markets; Analysis,• Forecasting, Modelling & • State importance of accurate & timely position keeping Testing and risk management in respective or relevant asset marketsEnrolment• Closed nomination • Identify and conduct computer trading for respective or relevant asset markets. • Illustrate the significance of competitive advantage in respective or relevant asset market. • Observe difficulty in consistently making money trading respective or relevant asset . • Show how profit/loss will be more difficulty to predict in a volatile market.Fee Related E-Learning • Xx• Fee will be borne by respective • Xxx department's training budget
Supervision Job FamilyIslamic Finance Master Class Course Description The course is aimed to provide staff with in depth knowledge on the different types of contracts, requirements of shariah, risk management practices including governance, market conduct, accounting and legal provisions, particularly shariah requirements and practices. The course is envisaged not only to enhance the knowledge of new supervisors but to also as a 'refresher' programme for senior supervisors as well.Target Audience Learning Objectives• FLE and above Upon completion of the course, participants would beDevelopment Areas /Target able to :Competencies• Knowledge of Business • Explain the fundamentals of Shari’ah contracts;• Risk assessment • Describe the fundamental aspects of Islamic banking;Enrolment• Open nomination • Discuss the acts and regulatory requirements governing Islamic financial institutions and itsFee operations in Malaysia;• Fee will be borne by respective • Examine the governance process and assess market department's training budget conduct requirements on Islamic banking; and • Examine risks profile of Islamic financial institutions and the supervisory roles performed by the Bank on Islamic financial institutions. Related E-Learning • Xx • Xxx
Corporate Strategy Job FamilyTargeted Behavioural Event Interview (TBEI) Course Description The course is aimed at upskilling the interviewing skills of the Bank’s panel interviewers using the TBEI method. It is part of the Bank’s continuous effort to ensure a robust talent assessment process for the Bank. Given the knowledge on TBEI process and skills practice (mock interviews), learners would be able to become an effective interviewer.Target Audience Learning Objectives• Junior Dealers • Recognise the importance of developing an interviewDevelopment Areas /Target plan based on thorough knowledge of the jobCompetencies• Investment, Financial Market, • Illustrate that a behavioural example is a specific life- history event that can be used to determine the Risk Strategy Formulation & presence or absence of a skill Execution,• Financial Market Intelligence & • Plan a logical, structured interview that includes pre- Analysis, planned interview questions• Forecasting, Modelling & Testing • Use interviewing techniques that allow for interviewer control • Create TBEI questions based on BNM’s Competencies • Complete and Rate TBEI reportsEnrolment• Closed nominationFee Related E-Learning • Xx• Fee will be borne by respective • Xxx department's training budget
Corporate Strategy Job FamilyRisk Awareness & Mindfulness Course Description To facilitate understanding of front and back office operations of a bank, their interaction in a competitive environment, and to help cultivate holistic and fact-based management culture, develop analytical skills, and create awareness about the current banking operating environment.Target Audience Learning Objectives• Junior Dealers • Identify and conduct physical trading for respective orDevelopment Areas /Target relevant asset markets.Competencies• Investment, Financial Market, • Describe role of banks as price makers & corporations as price takers in respective or relevant asset markets; Risk Strategy Formulation & Execution, • Describe roles of dealers as prices makers in a bank &• Financial Market Intelligence & arbitrageurs in respective or relevant asset markets; Analysis,• Forecasting, Modelling & • State importance of accurate & timely position keeping Testing and risk management in respective or relevant asset marketsEnrolment• Closed nomination • Identify and conduct computer trading for respective or relevant asset markets. • Illustrate the significance of competitive advantage in respective or relevant asset market. • Observe difficulty in consistently making money trading respective or relevant asset . • Show how profit/loss will be more difficulty to predict in a volatile market.Fee Related E-Learning • Xx• Fee will be borne by respective • Xxx department's training budget
Corporate Strategy Job FamilyBusiness Analytics Course Description To facilitate understanding of front and back office operations of a bank, their interaction in a competitive environment, and to help cultivate holistic and fact-based management culture, develop analytical skills, and create awareness about the current banking operating environment.Target Audience Learning Objectives• Junior Dealers • Identify and conduct physical trading for respective orDevelopment Areas /Target relevant asset markets.Competencies• Investment, Financial Market, • Describe role of banks as price makers & corporations as price takers in respective or relevant asset markets; Risk Strategy Formulation & Execution, • Describe roles of dealers as prices makers in a bank &• Financial Market Intelligence & arbitrageurs in respective or relevant asset markets; Analysis,• Forecasting, Modelling & • State importance of accurate & timely position keeping Testing and risk management in respective or relevant asset marketsEnrolment• Closed nomination • Identify and conduct computer trading for respective or relevant asset markets. • Illustrate the significance of competitive advantage in respective or relevant asset market. • Observe difficulty in consistently making money trading respective or relevant asset . • Show how profit/loss will be more difficulty to predict in a volatile market.Fee Related E-Learning • Xx• Fee will be borne by respective • Xxx department's training budget
Corporate Strategy Job FamilyFacilitation Skills Course Description To facilitate understanding of front and back office operations of a bank, their interaction in a competitive environment, and to help cultivate holistic and fact-based management culture, develop analytical skills, and create awareness about the current banking operating environment.Target Audience Learning Objectives• Junior Dealers • Identify and conduct physical trading for respective orDevelopment Areas /Target relevant asset markets.Competencies• Investment, Financial Market, • Describe role of banks as price makers & corporations as price takers in respective or relevant asset markets; Risk Strategy Formulation & Execution, • Describe roles of dealers as prices makers in a bank &• Financial Market Intelligence & arbitrageurs in respective or relevant asset markets; Analysis,• Forecasting, Modelling & • State importance of accurate & timely position keeping Testing and risk management in respective or relevant asset marketsEnrolment• Closed nomination • Identify and conduct computer trading for respective or relevant asset markets. • Illustrate the significance of competitive advantage in respective or relevant asset market. • Observe difficulty in consistently making money trading respective or relevant asset . • Show how profit/loss will be more difficulty to predict in a volatile market.Fee Related E-Learning • Xx• Fee will be borne by respective • Xxx department's training budget
Corporate Strategy Job FamilyFocus on Quality for Business Improvement Course Description To facilitate understanding of front and back office operations of a bank, their interaction in a competitive environment, and to help cultivate holistic and fact-based management culture, develop analytical skills, and create awareness about the current banking operating environment.Target Audience Learning Objectives• Junior Dealers • Identify and conduct physical trading for respective orDevelopment Areas /Target relevant asset markets.Competencies• Investment, Financial Market, • Describe role of banks as price makers & corporations as price takers in respective or relevant asset markets; Risk Strategy Formulation & Execution, • Describe roles of dealers as prices makers in a bank &• Financial Market Intelligence & arbitrageurs in respective or relevant asset markets; Analysis,• Forecasting, Modelling & • State importance of accurate & timely position keeping Testing and risk management in respective or relevant asset marketsEnrolment• Closed nomination • Identify and conduct computer trading for respective or relevant asset markets. • Illustrate the significance of competitive advantage in respective or relevant asset market. • Observe difficulty in consistently making money trading respective or relevant asset . • Show how profit/loss will be more difficulty to predict in a volatile market.Fee Related E-Learning • Xx• Fee will be borne by respective • Xxx department's training budget
Corporate Strategy Job FamilyManaging and Understanding Contracts Course Description To facilitate understanding of front and back office operations of a bank, their interaction in a competitive environment, and to help cultivate holistic and fact-based management culture, develop analytical skills, and create awareness about the current banking operating environment.Target Audience Learning Objectives• Junior Dealers • Identify and conduct physical trading for respective orDevelopment Areas /Target relevant asset markets.Competencies• Investment, Financial Market, • Describe role of banks as price makers & corporations as price takers in respective or relevant asset markets; Risk Strategy Formulation & Execution, • Describe roles of dealers as prices makers in a bank &• Financial Market Intelligence & arbitrageurs in respective or relevant asset markets; Analysis,• Forecasting, Modelling & • State importance of accurate & timely position keeping Testing and risk management in respective or relevant asset marketsEnrolment• Closed nomination • Identify and conduct computer trading for respective or relevant asset markets. • Illustrate the significance of competitive advantage in respective or relevant asset market. • Observe difficulty in consistently making money trading respective or relevant asset . • Show how profit/loss will be more difficulty to predict in a volatile market.Fee Related E-Learning • Xx• Fee will be borne by respective • Xxx department's training budget
Corporate Strategy Job FamilyProcurement Management : A Step-by-step Approach Course Description To facilitate understanding of front and back office operations of a bank, their interaction in a competitive environment, and to help cultivate holistic and fact-based management culture, develop analytical skills, and create awareness about the current banking operating environment.Target Audience Learning Objectives• Junior Dealers • Identify and conduct physical trading for respective orDevelopment Areas /Target relevant asset markets.Competencies• Investment, Financial Market, • Describe role of banks as price makers & corporations as price takers in respective or relevant asset markets; Risk Strategy Formulation & Execution, • Describe roles of dealers as prices makers in a bank &• Financial Market Intelligence & arbitrageurs in respective or relevant asset markets; Analysis,• Forecasting, Modelling & • State importance of accurate & timely position keeping Testing and risk management in respective or relevant asset marketsEnrolment• Closed nomination • Identify and conduct computer trading for respective or relevant asset markets. • Illustrate the significance of competitive advantage in respective or relevant asset market. • Observe difficulty in consistently making money trading respective or relevant asset . • Show how profit/loss will be more difficulty to predict in a volatile market.Fee Related E-Learning • Xx• Fee will be borne by respective • Xxx department's training budget
Corporate Strategy Job FamilyManaging Vendors Course Description To facilitate understanding of front and back office operations of a bank, their interaction in a competitive environment, and to help cultivate holistic and fact-based management culture, develop analytical skills, and create awareness about the current banking operating environment.Target Audience Learning Objectives• Junior Dealers • Identify and conduct physical trading for respective orDevelopment Areas /Target relevant asset markets.Competencies• Investment, Financial Market, • Describe role of banks as price makers & corporations as price takers in respective or relevant asset markets; Risk Strategy Formulation & Execution, • Describe roles of dealers as prices makers in a bank &• Financial Market Intelligence & arbitrageurs in respective or relevant asset markets; Analysis,• Forecasting, Modelling & • State importance of accurate & timely position keeping Testing and risk management in respective or relevant asset marketsEnrolment• Closed nomination • Identify and conduct computer trading for respective or relevant asset markets. • Illustrate the significance of competitive advantage in respective or relevant asset market. • Observe difficulty in consistently making money trading respective or relevant asset . • Show how profit/loss will be more difficulty to predict in a volatile market.Fee Related E-Learning • Xx• Fee will be borne by respective • Xxx department's training budget
Personal DevelopmentLearning Programs Thinking Think on Your Feet Communication Business Writing: Writing Dynamics Senior Executive Presentation Workshop Personal Presentation with Impact Effectiveness Advance Speechwriting Intermediate Speechwriting Bengkel Penulisan Teks Ucapan Wacana Penulisan Ucapan oleh Penulis Terkemuka Plan Now for Retirement Project Management Train the Trainer ICT Literacy MS Excel Basic Support Group MS Excel Intermediate MS PowerPoint Basic Fundamentals of English Grammar Plan Now for Retirement Grow Your Ideas into Result 7 Tabiat Orang Yang Amat Berkesan Mind Mapping Essentials Problem Solving @ Workplace Win-Win Mind Set @ Work
Think on Your Feet Learning Objectives Upon completion of the programme, learners would be able to: • Use the skills and techniques taught to analyse, organise and present ideas clearly and persuasively • Explain complex information simply and clearly • Handle questions skilfully • Resolve hostile situations and emotional issues effectivelyTarget Audience Learning Content• Managers and FLEs • Getting to the Point & Being Remembered • Presenting Your Ideas with Speed & ClarityDevelopment Areas /Target • Using Handy Fall-Back Techniques When You'reCompetencies• Communication Caught Off Guard• Integrated Thinking • Handling Questions Quickly, Clearly and Persuasively• Self-Confidence • Using \"Visual\" Pegs as Your Structure • Dividing Information into Facets, Aspects orEnrollment• Open nomination Perspectives • Bridging from Question to AnswerFee • Buying yourself time• Fee will be borne by respective • Expanding or Focusing Your Listener's Perspective • Moving Two Opposing Viewpoints to a Middle Ground department's training budget • Selling the Benefits of Your Ideas, Products andDate Services• QX, XXX 2017 • Illustrating Your Ideas • Telling a Story: What? Where? When? Why?
Business Writing: Writing Dynamics Learning Objectives Upon completion of the programme, learners would be able to: • Apply the 5-Step Writing system and be aware of the global trends in business writing • Use the 7-Step process to plan, draft and edit reports for clarity, energy and impactTarget Audience Learning Content• Managers and FLEs • 5-Step Writing System • Planning with a clusterDevelopment Areas /Target • Identifying relevant contentCompetencies • 9 ways to structure a report• Communication • Drafting techniques• Self-Confidence • The Editor’s 6 Obsessions• Engage & Influence StakeholdersEnrollment• Open nominationFee• Fee will be borne by respective department's training budgetDate• Q2, April 2017
Senior Executive Presentation Workshop Learning Objectives Upon completion of the programme, learners would be able to: • Xxx • Xxx • XxxTarget Audience Learning Content• Deputy Directors and above • Xxx • Xxx • XxxDevelopment Areas /TargetCompetencies• Communication• Self-Confidence• Executive Maturity• Engage & Influence StakeholdersEnrollment• Open nominationFee• Fee will be borne by respective department's training budgetDate• Q2, April 2017
Presentation with Impact Learning Objectives Upon completion of the programme, learners would be able to: • Plan and organise professional presentations • Create and maintain a positive impression • Be more natural and relaxed when making presentations • Articulate ideas with clarity • Sell ideas and inspire audience to take specific actionTarget Audience Learning Content• Managers and FLEs • Develop effective opening, body and closing • Build more credibility through use of evidence andDevelopment Areas /TargetCompetencies visuals• Communication • Present a pleasing appearance –voice and body• Self-Confidence• Engage & Influence language • Build rapport with audience Stakeholders • Develop ability to work with challenging audiences • Communicate with increased level of confidenceEnrollment • Speak clearly, concisely and with conviction• Open nomination • Motivate audience to take specific action • Capitalise on challenging question and answerFee• Fee will be borne by respective sessions department's training budgetDate• Q3, July 2017
Advance Speechwriting Learning Objectives Upon completion of the programme, learners would be able to: • Xxx • Xxx • XxxTarget Audience Learning Content• FLEs & above • Xxx • Xxx • XxxDevelopment Areas /TargetCompetencies• Communication• Self-Confidence• Engage & Influence StakeholdersEnrollment• Closed nominationFee• Fee will be borne by respective department's training budgetDate• Q2, April 2017
Intermediate Speechwriting Learning Objectives Upon completion of the programme, learners would be able to: • Xxx • Xxx • XxxTarget Audience Learning Content• FLEs & above • Xxx • Xxx • XxxDevelopment Areas /TargetCompetencies• Communication• Self-Confidence• Engage & Influence StakeholdersEnrollment• Closed nominationFee• Fee will be borne by respective department's training budgetDate• Q2, April 2017
Plan Now for RetirementTarget Audience Learning Objectives• All Levels Upon completion of the programme, learners would be able to:Development Areas /Target • Appreciate phases of life retirees will go through uponCompetencies• Executive Maturity retirement• Drive for Excellence • Mentally, physically, and emotionally prepared duringEnrollment these transition phases• Open nomination • Make sound investment decisions and evaluateFee opportunities• Executives - Fee will be borne • Identify wealth protection measures • Identify opportunities where retirees can serve public by respective department's training budget community/nation• Non-Executives - Fee will be • Explore and select areas of interest borne by HCDC Learning ContentDate • Preparation for retirement• Q1, 29-30 March 2017 (Non- • Financial Planning • Investment Executive) • Protection and estate planning• Q2, 19-20 April 2017 • Entrepreneurship • Healthy aging (Executive) • Volunteerism, hobbies and leisure
MS Excel 2010: Basic Learning Objectives Upon completion of the programme, learners would be able to: • Manage worksheet (create, delete, rename, move and copy worksheet), modify column, rows and cells, perform calculation using formulas and functions, creating simple charts, apply keyboard shortcuts and able print content. • Improve productivity, enhance spreadsheets with templates, charts, graphics and formula, print and streamline operational workTarget Audience Learning Content• All Levels • Manage worksheetsi.e. create, delete, rename, moveDevelopment Areas /Target and copy worksheetsCompetencies • Modify column, rows and cells• Information communication and • Apply short-cut keys • Perform calculation using formulas & functions technology • Create simple charts • Print contentEnrollment• Open nominationFee• Fee will be borne by respective department's training budgetDate• Q1, 16-17 January 2017• Q2, 8-9 May 2017
MS Excel 2010: IntermediateTarget Audience Learning Objectives• All Levels Upon completion of the programme, learners would be able to: • Use advance functions of Excel® 2010 to improve productivity, enhance spreadsheets with templates, charts, graphics and formulas. • Apply visual elements and advanced formulas to a worksheet to display data in various formats. • Automate common tasks, apply advanced analysis techniques to more complex data sets, collaborate on worksheets with others, and leverage on Excel’s advanced functionality to simplify and streamline day- to-day work. • Run data analysis (correlation, regression etc.).Development Areas /Target Learning ContentCompetencies• Information communication and • Organise data i.e. sort, filter, link (inter-file linking), edit & update; use advance formula and function to technology calculate dataEnrollment • Analyse data using PivotTables, Slicers and Pivot• Open nomination ChartsFee • Insert graphic objects in worksheets• Fee will be borne by respective • Present data using charts department's training budget • Customise workbook with templates and themesDate• Q1, 13-14 February 2017 • Perform tasks using keyboard shortcuts and advanced• Q3, 12-13 July 2017 functions such as lookup, offset, rank etc. and • Use conditional formatting and styles.
MS PowerPoint 2010: BasicTarget Audience Learning Objectives• All Levels Upon completion of the programme, learners would beDevelopment Areas /Target able to:Competencies • Create and customize presentations• Information communication and • Format content, illustrations, graphics, text, and text technology boxes • Apply animation and transitionsEnrollment • Insert and modify multimedia• Open nomination • Share and secure presentations • Apply, create, remove, and modify styles on text,Fee• Fee will be borne by respective shapes, and pictures. department's training budget Learning Content • Add trend lines and errors bars to a chart on aDate• Q2, 5-6 April 2017 PowerPoint slide • Bring your content to life with object animations and slide transitions. • Create custom slide shows. • Create slide masters and custom layouts for use in future presentations. • Hide background graphics on a slide. • Merge and compare two PowerPoint files. • Play audio behind a slide show. • Remove the background from an inserted image. • Reuse slides from multiple presentations. • Trim an audio or video file or otherwise customize a multimedia object on a slide. • Turn your mouse into a laser pointer. • Use the Animation Painter to copy animation effects • Work with image corrections, colour and artistic effects
Fundamentals of English GrammarTarget Audience Learning Objectives• Non-Executives Upon completion of the programme, learners would be able to:Development Areas /Target • Employ standard grammar and usage in writing andCompetencies• Communication speaking • Punctuate and capitalize correctlyEnrollment • Recognise when to use different sentence structures• Open nomination for different purposesFee • Avoid common errors by correctly applying rules and• Fee will be borne by HCDC guidelinesDate • Construct complete, correct and clear sentences• Q1, 8-9 March 2017 Learning Content • Understanding Grammar • Building Complete Sentences • Building Correct Sentences • Using Clear Sentences • Using the correct word • Applying grammar skills
Grow Your Ideas into Results Learning Objectives Upon completion of the programme, learners would be able to: • Apply the knowledge, techniques and tools to increase your ability to develop creative ideas for innovation • Apply techniques of G.R.O.W. to work out new ideas for specific work challenges and innovation • Design a plan for testing your new ideas • Learn how the tools can be applied to your tasks.Target Audience Learning Content• Non-Executives • Understanding the fundamentals of innovation • Innovation is a VALUE processDevelopment Areas /Target • The GROW processCompetencies • Getting rid of the PESTs in idea development• Problem Solving • Developing your ideas• Drive for Excellence • De-risking your idea • Testing your ideasEnrollment • Using G.R.O.W for your tasks• Open nominationFee• Fee will be borne by HCDCDate• Q2, 10-11 April 2017
7 Tabiat Orang Yang Amat BerkesanTarget Audience Learning Objectives• Non-Executives Selepas menamatkan program ini peserta akan dapat:Development Areas /Target • Mencipta perubahan positif sepanjang hayatCompetencies • Menangani masalah dan menganggapnya sebagai• Emotional Maturiy• Drive for Excellence peluang, yang akan mencetuskan penyelesaian yang diharapkanEnrollment • Melaksanakan kerja dan tugasan yang berfokus• Open nomination • Berkomunikasi lebih baik yang membawa kepada kejayaan dalam menyelesaikan masalahFee • Mewujudkan persekitaran kerja yang lebih• Fee will be borne by HCDC memuaskan serta meningkatkan produktiviti dan kesetiaan pelangganDate• Q2, 15-16 May 2017 Learning Content • Jadi proaktif -Fokus kepada menerima tanggungjawab dan menganjak paradigma • Mula dengan mengingati Matlamat -Membawa kepada penyatuan kumpulan dan organisasi ke arah satu visi • Utamakan perkara penting dahulu -Mengutamakan perkara yang penting dahulu • Fikirkan menang-menang -Membantu dalam menambahkan keuntungan kedua-dua pihak dengan pemikiran “Mentaliti Kelebihan” • Usaha memahami dahulu, kemudian untuk difahami - Membantu dalam memahami masalah dan mengukuhkan komunikasi ke arah penyelesaian masalah • Bersinergi -Menghasilkan pilihan yang lebih berkesan • Menajamkan Gergaji -Membantu supaya sentiasa mengekalkan keberkesanan dan hidup sempurna dari segi fizikal, mental, emosi dan rohani
Mind Mapping Essentials Learning Objectives Upon completion of the programme, learners would be able to: • Learn the basics of Mind Mapping® • Discover how to take and make effective notes • Find out how to use Mind Mapping® to plan, organise and present information clearlyTarget Audience Learning Content• Non-Executives The Why, What and How of Mind MappingDevelopment Areas /Target • The need for Mind Mapping® in today’s societyCompetencies • Your amazing brain• Problem Solving • The fundamentals of Mind Mapping®• Drive for Excellence Mind Mapping ApplicationEnrollment • Note-making and summarizing• Open nomination • Presenting using a Mind Map® • Taking meeting notes using a Mind Map®Fee • Using Mind Maps® as a decision-making tool• Fee will be borne by HCDCDate• Q3, 2-3 August 2017
Problem Solving @ WorkplaceTarget Audience Learning Objectives• Non-Executives Upon completion of the programme, learners would be able to:Development Areas /Target • Recognise the types of problems encounteredCompetencies • Explain success factors and barriers to effective• Problem Solving• Drive for Excellence problem solving • Identify the symptoms of problems and to anticipateEnrollment• Open nomination problems before they occur • Identify tools and/or methods for handling and solvingFee• Fee will be borne by HCDC problem logically and creatively • Select the best solutions based on the tools andDate• Q3, 14-15 August 2017 methods given Learning Content • Types of problems encountered • Problem solving approaches and individual thinking preferences • Problem solving skills requirements • Factors and barriers to effective problem solving • Problem solving process • Realistic and practical solutions to problems • Symptoms of problems • Problem anticipation • Solution to eliminate given problems scenarios based on the tools and methods
Win-Win Mind Set @ WorkTarget Audience Learning Objectives• Non-Executives Upon completion of the programme, learners would be able to:Development Areas /Target • Illustrate some examples of win-win mindset at workCompetencies • Use the Johari Window model to explain the benefits• Teamwork and Co-operation• Customer Relationship of self-disclosure• Drive for Excellence • Identify different types of people and how theyEnrollment communicate• Open nomination • Use three approaches to relate with others for win-winFee in the workplace• Fee will be borne by HCDC • Apply the Ladder of Inference and empathetic listeningDate concepts in win-win conversations• Q3, 11-12 September 2017 • Use different techniques to handle conflicts and resolve problems collaboratively Learning Content • The win-win mindset @ work • Knowing yourself • Understanding others • The four different styles @ work • The three approaches to relating • The skills of win-win mindset @ work • The five ways of handling conflicts • Principles in collaborative problem resolution • The seven-step collaborative problem resolution process
Learning Programs On-Boarding for New Hires On-Boarding for Executive On-Boarding for Support Group
On-Boarding for Executive Learning Objectives Upon completion of the programme, learners would be able to: • Demonstrate the Bank’s Shared Values and Leadership Competencies • Explain the Bank’s objectives, roles & functions and inter-linkages between different key functions • Describe key human resource policies and practices • Develop personal qualities of a high performing employeeTarget Audience Learning Content• New hires – Managers and • BNM Shared Values & Leadership Competencies • Outward Bound School FLEs • BNM Human Resource Policies & Practices • Central Banking EssentialsDevelopment Areas /Target • 7 Habits of Highly Effective PeopleCompetencies• Drive the Central Bank Agenda• Inner Wisdom• Stakeholder Engagement• Lead A Collaborative WorkforceEnrollment• Open nominationFee• Fee will be borne by HCDCDate• Q1, March 2017• Q3, August 2017• Q4, November 2017
On-Boarding for Support GroupTarget Audience Learning Objectives• New hires – Non-Executives Upon completion of the programme, learners would beDevelopment Areas /Target able to:Competencies• Understand Role of Central • Create and customize presentations • Gain knowledge of the Bank, including its roles and Bank• Teamwork and Co-operation functions• Drive for Excellence • Understand and familiarise with the Bank’s core values• Problem Solving• Emotional Maturity and environment• Communication • Build self-awareness & confidence and respect for• Environmental Awareness individuals’ strengths and weaknesses for teamEnrollment effectiveness• Open nomination • Illustrate the importance of adapting to change and paradigm shift in the new workplace environmentFee • Establish a sense of purpose, value and direction for• Fee will be borne by HCDC enhanced work performance and greater team synergyDate • Develop personal action plans to demonstrate the I-• Q1, 20-24 February 2017 ACTED values • Facilitate the “outsider-insider” transition by addressing new job concerns and expectations on employer- employees relations • Create the sense of belonging and accountability • Recognise different ways of learning that facilitate ability to learn to do the job • Know work-life balance initiatives that ensures the well-being of staff Learning Content • Add trend lines and errors bars to a chart on a PowerPoint slide • Roles & Functions of BNM • Who’s Who in BNM (Senior Officers) • Tour BNM HQ & Visit to BNM LINK • Performance, Reward, Progression • Behavioral Competencies • Self-directed Learning • Knowledge Management in the Bank • Work-life Assistance Programme • Make a Difference: Group Community Service Project
Personal DevelopmentLearning Programs Page Creativity & Decision Making & Problem Solving Innovation Xx Communication xxx Thinking Presentation with Impact ICT Literacy English Grammar Business Writing Skills Technical Report Writing Skills Speech Writing Integrated Thinking Skills New Critical Thinking Skills Think on Your Feet MS Excel Basic MS Excel Intermediate MS Excel Advance MS PowerPoint Intermediate
On-Boarding for New HiresLearning Programs Page Team Outward Bound School Development BNM Function: Formulate & Conduct Monetary Policy Central BNM Function: Regulate & Supervise Financial Institutions Banking BNM Function: Provide a Sound, Progressive & Inclusive Financial System Essentials BNM Function: Exercise Oversight Over Payment System Personal 7 Habits of Highly Effective People Effectiveness Protocol & Etiquette
Online Learning @ BNM Massive Open Online Courses (MOOCS) MOOCs (Title to be update every Quarter, using platform – Coursera, EdX and Class Central) Learning Tube Learning Tube (63 leadership videos, 143 technical videos) Financial Stability Institute (FSI) Connect FSI Connect (102 Tutorials/ Title, current BNM subscribers: 75) BNM Learning & Development (BLD) Site BLD Site (92 interval learning videos, active learning calendar and more)
External ProgrammesAsia School of Business 25Asian Institute of Chartered Bankers (AICB) 26Iclif Leadership & Governance Centre 28The SEACEN Centre 29Islamic Banking and Finance Institute Malaysia –IBFIM (http://www.ibfim.com) 30Malaysian Insurance Institute (http://insurance.com.my) 31Securities Industry Development Corporation (http://www.sidc.com.my) 32Bank for International Settlements (http://www.bis.org) 33International Monetary Fund (http://www.imf.org) 34IMF-Singapore Training Institute (http://www.imfsti.org) 35World Bank (http://www.worldbank.org) 36
IMF-Singapore Training InstituteCourse DescriptionFINANCIAL Financial Development and Financial Inclusion (FDFI) 41SECTOR Financial Markets and Instruments (FMI) 42POLICIES Financial Sector Policies (FSP) 43FISCAL POLICY Fiscal Framework (FF) 44GENERAL Financial Programming and Policies 45MACROECONOMIC Macroeconomic Diagnostics (MDS) 46ANALYSIS Macroeconometric Forecasting and Analysis (MFA) 47LEGAL ISSUES Central Banking and Financial Sector Legal Frameworks (FLF) 48 Implementing the International AML/CFT Standards (AMLS) 49 Legal Aspects of International Financial Institutions (LAIF) 50MACROECONOMIC Monetary and Financial Statistics – Introductory (MFS-I) 51 52STATISTICS Quarterly National Account (QNA) 53 Residential Property Price IndicesSPECIALISED Inclusive Growth (IG) 54COURSES Vulnerability Diagnostics 55
Centre of Central Banking Studies (CCBS)Course DescriptionFINANCIAL Financial Development and Financial Inclusion (FDFI) 41SECTOR Financial Markets and Instruments (FMI) 42POLICIES Financial Sector Policies (FSP) 43FISCAL POLICY Fiscal Framework (FF) 44GENERAL Financial Programming and Policies 45MACROECONOMIC Macroeconomic Diagnostics (MDS) 46ANALYSIS Macroeconometric Forecasting and Analysis (MFA) 47LEGAL ISSUES Central Banking and Financial Sector Legal Frameworks (FLF) 48 Implementing the International AML/CFT Standards (AMLS) 49 Legal Aspects of International Financial Institutions (LAIF) 50MACROECONOMIC Monetary and Financial Statistics – Introductory (MFS-I) 51 52STATISTICS Quarterly National Account (QNA) 53 Residential Property Price IndicesSPECIALISED Inclusive Growth (IG) 54COURSES Vulnerability Diagnostics 55
Guidance to Implementing On-the-Job Learning “I hear and I forget, I see and I remember, I do and I understand” ~ Confucius, 450 BCWhat is On-the Job Learning?Learning at the place of work while staff is doing the actual job.Why is it so important?Contributes to 3 times more staff performance while 2 times more engagementStudies indicate that learning is more impactful when :• 70% of learning happens on the job through peers and projects• 20% of learning happens with coaching and role modeling• 10% of learning happens at formal sessionsWho are the main players?Both Supervisors and staff will take the initiative for identifying the learning activities mostapplicable and relevant to enhance & develop skills.How to implement On-the-Job Learning?Four simple steps as follows: Identify Individual Learning Objectives • From Curriculum • Competency gap assessment 1 PrepareMeasure Success 4 2 On-the-Job• Expected vs Actual Review Practise Pathways Learning • Assignments • Attachments 3 • Job rotation Reflect Discussion & Dialogues • Supervisor & learners
Administrative ArrangementsApplication, Approval Internal Programmes (HCDC)and SelectionProcedures 1. Identify training programme from Learning Calendar & KijangNet 2. Staff to obtain Supervisor and Training Manager approval 3. Inform HCDC officer via email on interest; include Name, Position and Department 4. Confirmation email from HCDC will be received at least 1 week prior to the training programme date. External Programmes (Local & Overseas) 1. Identify organiser’s programme(s) from brochure or calendar or receive organiser invitation or HCDC notification 2. Nominate candidate(s) and obtain approval adhering standard governance up to Assistant Governor (AG) or Deputy Governor (DG) level. 3. Inform HCDC officer-in-charge who will register the nominated candidate with the organizer. 4. Line department will be informed of candidate’s participation by both HCDC & the organiser. If successful, line department will proceed with payment & administrative requirements (visa, air ticket and other logistics)
Payment Methods & Internal Programmes (HCDC)Matters 1. HCDC will inform and prompt the Training Manager on the total expenses per participant 2. Payment will be made from the allocated Department Training Budget (DTB) by the respective Training Manager. External Programmes (Local & Overseas) 1. Departments will make payments directly to the organiser from the allocated DTB. 2. Departments to arrange for all appropriate logistics like visa, air ticket and accommodation.Centralised Technical Application not exceeding 3% of DTBTraining Budget (1%Pool Budget) 1. Complete BRF 1% Form and revert to person-in- charge in ODAU alongside the following supporting documents: • Committed Expenditure • Latest FMS balance report • Approval from Director for local / overseas programme nomination • Approval Memo by respective AG (for Overseas course) Application exceeding 3% of DTB 1. Submit BRF >3% Form with the following supporting documents: • Committed Expenditure • Latest FMS balance report • Approval from AG of Sector • Approval Memo by respective AG (for Overseas course)
Glossary Cost Sharing Definition: Cost shared among departments on overall customised programme expenses utilising the DTB 1. Lead department inform and obtain agreement from participating department to cost share based on the number of participants sent by the participating department. 2. The cost sharing will be administered by the organising department. Charge-back Definition: Average total expenditure per participant of HCDC to be charged-back to the department for i. Last minute withdrawal without valid reason and replacement ii. Incomplete attendance for more that 25 percent of total training hours 1. Department concerned will be informed of the charge back after programme completion. 2. Charge-back will be implemented once criteria have been confirmed. 3. The cost sharing will be administered by HCDC.
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