YATTSI - Magazine.

| ISSUE NO. 12 | YATTSI LANGUAGE SERVICES IN THE BAY AREA, CALIFORNIA WHAT WE OFFER NO MINIMUMS VIDEO REMOTE NO FEES INTERPRETING AND TELEHEALTH SOLUTIONS NO CHARGE FOR ANALYTICS AND EQUIPMENT REPORTING PROMPT DELIVERY EQUIPMENT INSTALLATION INSTRUCTOR PLAN DEVELOPMENT TRAINING FOR DOCTOR NETWORK WWW.YATTSI.COM

TABLE OF CONTENTS 2 ABOUT YATTSI 3 MEDICAL INTERPRETERS 4 WHY CHOOSE US? 5 YATTSI ROBOT 6 SECURITY AND ENCRYPTION 7 HOW YATTSI ENABLES HIPAA COMPLIANCE 8 BENEFITS OF YATTSI 9 LEGISLATIVE COMPLIANCE 10 C O V I D - 1 9

YATTSI THROUGH THE YATTSI PLATFORM, IT IS EASY AND SAFE TO PROVIDE MEDICAL SERVICES - TELEHEALTH - ABOUT YATTSI Yattsi Communications Access to a medical The Yattsi platform specializes in the interpreter is complicated if allows connection with development and there is no prescheduled implementation of appointment. Wait time is a specialized medical information and approximately 2-3 hours. interpreter in seconds. communication technology in the healthcare industry. Current interpretation Offering this unique services are not cost-effective solution through a Yattsi is focused on instant —on-site interpreters are medical interpretation paid for mileage and travel Yattsi device is an easy, services delivered by no-cost time. fast way to provide a robots and offers telepresence interpreters as a On-site interpreters fees shall unique communication cost-effective solution to be paid for a minimum of two experience and traditional on-site hours. Unless notified of a interpreters. cancellation at least 24 hours eliminate the language prior to the time the service is barrier between These devices allow access to to be provided, the a medical interpreter any interpreter shall be paid no medical staff and the time and anywhere. less than the minimum fee (2 limited-English hours). proficient (LEP) patients. 2

YATTSI MEDICAL INTERPRETERS Communicate in an easy and No need to contact an An injured secure way with LEP patients interpreter.  employee is with our Interpreter's entitled to the Network. No need to preschedule with services of a an on-site interpreter. qualified We provide: Interpretation is available interpreter in a Telepresence interpreters instantly. Telehealth specified No management or logistics setting if he or Medical staff can access our cost to get an interpreter. she does not Medical Interpreters Network at the touch of a button. proficiently speak or A 4K HD wide-angle camera ensures a wider field of view understand the for the interpreters. English language. 3

YATTSI WHY CHOOSE US? 6 Of Californians are LEP (speak less than \"very well\") Million Languages are spoken in Over California 200 And translators in California. 9,310 There are 841 certified interpreters in California, according to Interpreters Certification Commission of Healthcare Interpreters (CCHI). Bureau of Labor Statistics (2018, May) Occupational Employment and Wages: Interpreters and Translators. Retrieved from https://www.bls.gov/oes/current/oes273091.htm#st  US Census (2017). Limited English Proficient population and Languages Spoken in the U.S. Improve patient satisfaction Acquisition of LEP patients Improve staff productivity Increase in revenue Ideal for walk-in patients or when on-site interpreter is unavailable 4

YATTSI YATTSI Only requirements: ROBOT – Worker’s compensation NO PAYMENT NEEDED provider No minimums. No fees. NO CHARGE EQUIPMENT – Good Wi-Fi connection: *We charge the insurance companies. 5Mbps recommended Yattsi device provides a solution and gives control The United States has well- over remote interactions. Medical interpreters can implemented, strict be there – in the medical center – interacting with language access the doctor and patients when needed. regulations. In public service and medical EASY to use settings, citizens with BATTERY LIFE 5+ hours calls SAFE charging system limited English proficiency (LEP) must be provided EQUIPMENT PROCUREMENT administrative with an interpreter. Prompt delivery Equipment installation Instructor plan development Training for doctor network It Includes: - Robot - Charger - Access and use of the platform - Platform maintenance - Technical support Yattsi Robots AVAILABLE at NO COST 5

YATTSI SECURITY AND ENCRYPTION Each medical interpreter needs to be granted access to Yattsi robot(s) by the administrators to dial into and control the robot(s). Only one user can control a robot at a time. Yattsi employs industry-standard end-to- end Advanced Encryption Standard (AES) encryption using 128 encryption cipher to protect calls. Medical professionals and authorized healthcare partners can use our solution to meet with patients and healthcare professionals to discuss health information. Yattsi does not distribute actual patient data and further protects data confidentiality through a combination of encryption, strong access control, and other protection methods.  6

YATTSI We sign the HIPAA Business Associate Agreement (BAA) for our healthcare customers, meaning we are responsible for keeping patient information secure and reporting security breaches involving personal healthcare information. We do not have access to identifiable health information, and we protect and encrypt all audio and video data. The following table demonstrates how Yattsi supports HIPAA compliance based on the HIPAA Security Rule published in the Federal Register on February 20, 2003 (45 CFR Parts 160, 162, and 164 Health Insurance Reform: Security Standards; Final Rule). HOW YATTSI How Yattsi Supports the ENABLES HIPAA Standard: HIPAA Audit controls COMPLIANCE Access control Integrity Integrity mechanism Person or entity authentication Transmission security 7

YATTSI BENEFITS HIPAA-compliant end-to-end encryption Connect with qualified interpreters Vendor management Staff training provided Immediate, specialized medical attention  Reduction of cost, time, and distance Decentralization of the demand for medical care, avoiding the saturation of services and processes in second- and third-level hospital units Facilitates medical follow-up and continuity of treatments of patients with: a. Advanced age b. Chronic diseases c. Physical limitations Help to stop the spread COVID-19 And more 8

YATTSI LEGISLATIVE COMPLIANCE Health is a universal human right to guarantee adequate care for populations in the National Health System. By relying on the capabilities provided by current and emerging technologies, a high percentage of needs can be met. Yattsi communications solution complies with the Protection of Medical-Personal Information and Confidentiality: Health Insurance Portability and Accountability Act of 1996 (HIPAA) Federal Law: Federally funded Health Care must provide interpreters services under Title VI of the Civil Rights Act of 1964. California Law: General acute care hospitals in this state must provide language assistance services to patients with any communications barrier. 9

YATTSI COVID-19 - SUPPORTING THE COMMUNITY - At Yattsi, we stand together by NOT standing together. Our goal is help to stop the spread. We have all the  resources to ensure social distancing. 7 Steps to Prevent the Spread  1. Wash your hands frequently. 2. Avoid touching your eyes, nose, and mouth. 3. Cover your cough using the bend of your elbow or a tissue. 4. Avoid crowded places and close contact with anyone that has fever or cough.  5. Stay at home if you feel unwell. 6. If you have a fever, cough, and difficulty breathing, seek medical care early — but call first. 7. Get information from trusted sources. WRITTEN BY World Health Organization We will help you  COMBAT THE SPREADING CORONAVIRUS 10

TO LEARN MORE ABOUT YATTSI PLEASE CONTACT US AT MAIN BRANCH ADDRESS 3401 Iron Point Drive, Suite 246, San Jose, CA 95134 EMAIL ADDRESS [email protected] PHONE NUMBER (800) 805 - 6415 WWW.YATTSI.COM