ASIS Spring 11-11-2020-2

ASIS International / New York City Chapt e r PERSON OF THE YEAR PHEEARLSTOHNCAROEF DERMOT SHEA PAENRTSOTHOOHWNNEEYONSYF. FETJA.HAUECRIY, ME.ADR. POLICE COMMISSIONER OF DIRECTOR OF THE NATIONAL INSTITUTE OF THE CITY OF NEW YORK MONAGHAN, CPPALLERGY AND INFECTIOUS DISEASES AT THE NATIONAL INSTITUTES OF HEALTH CHIEF OF POLICE/CHIEF SECURITY OFFICER NYS MTA

T&M Protection Resources Evolving for a Changing World Services include: 230 Park Avenue, Suite 440, New York, NY 10169 ■ Comprehensive COVID-19 Consulting Services 212.422.0000 www.tmprotection.com ■ Executive Protection & Secure Transportation ■ Security Consulting Services ■ Investigations ■ Intelligence ■ Cybersecurity ■ 24/7 T&M Command Center ■ PPP Loan Forgiveness Pre-Audit Services



Together, we create access for the future for heroes for future leaders for game changers ASSA ABLOY can help you create access to the future. Meet our local team of experts to discuss your speci c needs and challenges. Contact us today: [email protected] | 800 436 9969 Brian Casler Vito Del Vescovo Judson Dolle Mike McGorty Jr Will St. Clair Zack Shumway Electromechanical Specialist Electromechanical Specialist Electromechanical Specialist Integrated Solutions Specialist Electromechanical Specialist Electromechanical Specialist Copyright © 2020, ASSA ABLOY Sales and Marketing Group, Inc., an ASSA ABLOY Group company. All rights reserved. 4974 11/20

The ASIS NYC Chapter thanks the ASIS International/New York City Chapter following companies, organizations and institutions for their support to the chapter through advertising in this issue of Security Director. AIPHONE 48 Features CONTENTS Allegion 48 Altronix 10 Chapter Leadership 5 2 From the Editor’s Desk 7 ASSA ABLOY 26 Chapter Leadership Message 9 Axis 46 11 Bold 44 Person of the Year 13 Inside Back Healthcare Person of the Year 15 Brownyard 54 17 Cobalt Back Cover ISC East Welcome 19 54 ASIS NYC Welcome 21 Continental Access 18 Program Schedule Doyle Security Services 40 Education Sessions 14 Flir 34 Articles Genetec 46 Hanwha 8 Balancing Safety & Security 23 ISC East 2021 1 & 47 Drone laws don’t need to change 24 ISC News 4 Setting up Security Departments 27 iSecure 16 Johnson Controls 28 Black Swans on the Horizon 29 6 Hoping & Coping 30 MSA 55 Mulligan 20 Security in the Post Pandemic 32 Safeguards International 42 Stop helping me win cases 35 Securitas Inside Front Terrorist activities nearby 36 Sentinel Consulting 54 Hazards found in the mail 38 SIA Big fat mistakes and little mistakes 41 Smart Entry Systems Pivotal challenges 2020 plus 45 Adapting forward 49 StarLink T&M Protection Resources Calling it what it is: Loss Control 51 Security in a physical & digital landscape 52 Viking 3

WE KNOW THE NEW YORK METRO AREA LIKE NO OTHER PRIVATE SECURITY FIRM. Q High-Rise Security and Access Control Q Fire/Life Safety Q Executive Protection Q Consulting and Investigative Services 7ZR Penn Plaza New York NY 101 212-563-0500 www.0ulliganSecurity.com

Elected Officers ASIS International New York City Chapter Chairman Leadership Don Francisco, CPP WeWork Committee Chairs/Co-Chairs Chapter Vice Chairman Steve Sacchetti, MSM CPP Continuing Education Allied Universal Security Services Mordechay Givoni, CPP Treasurer Kent Services Brian Reich, CPP Membership CIT Group Maria DiCarlo Cofell Secretary First Republic Bank Manny Gomez, CPP Placement Committee MG Security Services Erica D. Harrison, CPP AIMS Testing, Inc. Advisory Board Program Committee George W. Anderson, Chair George W. Anderson Port Authority of NY/NJ Port Authority of NY/NJ Ingrid Barbosa Lynn Brown Speaker Committee Secure Access & Digital Systems Terence B. Hoey, CPP, PCI, PSP Raymond L. Dean, CPP US DHS, FEMA, Region II Founder PEI Systems Trade Show Committee Lawrence Loesch, CPP, Esq. Raymond L. Dean, CPP, Chair Security Consultant Founder PEI Systems Chapter Information Officer Craig Schwab, MBA, CPP Rich Patti, CISSP BlackRock, Inc. Comtek Solutions Vice President Women in Security Liaison ASIS Region 5D Denise Niles Frank Catalano, CPP Advanced Electronic Solutions, Inc. Doyle Security Service Young Professionals Liaison Annual Golf Outing Catherine Hartwell Lynn Brown, Chair Securitas Security Services USA, Inc. Secure Access & Digital Systems Jairo Borja, MBA Mario J. Doyle, CPP Berkeley College Doyle Security Services Law Enforcement Liaison Security Director Magazine Joseph D'Amico, Senior VP, CSO Erica D. Harrison, CPP, Editor Montefiore Health System AIMS Testing, Inc. Lt. Michael T. O'Sullivan Don Blauweiss, Art Director New York State Police, Troop NYC Don Blauweiss Advertising & Design Legislative Council Rep. Diane Dudzinski, Ad coordination Lawrence Loesch, CPP, Esq. Don Blauweiss Advertising & Design Security Consultant 5

By www.sentinelgroup.us Thank you to our fellow security practitioners for staying the course during these di cult times. We look forward to our ability to once again reunite in person as an industry. One Penn Plaza, 36th Floor, New York, NY 10119 / PHONE 888-793-9380 / EMAIL [email protected]

From The Editor’s Desk Robots and Drones … COVID-19, Machetes and Clones Welcome to some of security’s In the tech sector alone, between National Institute of Allergy & challenges for the New Decade projections about AI, robots, drones, Infectious Diseases, will be honored and enhanced connectivity — we as our Healthcare Person of the Year. 2020 -and COVID-19 arrived… will be inundated with change — many traditional security proce- some good, some evil, and some The morning event will also dures we had in place no longer unanticipated -and that is even if include participation from the seem sufficient to meet the new the pandemic can be brought leadership at SIA and ISC East, issues laid out before us. under control. our partners for the 2020 event and for 2021 going forward. Many of our colleagues were con- You have to be drawn to that old sidered “essential” during the first Chinese saying: “May you live in The second part of the November part of the economic shut-down. It interesting times…” 18th program will be two special meant working without a break education sessions that our Chapter and under unrelenting stress. Right now, as you are reading Vice Chairman, Stephen Sachetti, SECURITY DIRECTOR magazine, has put together. Please check the Now as we contend with this remember to sign-in for the next pages in the magazine for continuing saga, including a new November 18, 2020 ASIS NYC details on all the programs. increase in COVID-19 cases world- Chapter 30th Annual Person of the wide, we are all challenged. Year Award ceremonies. This year, Important note: keep track of your we have added our Healthcare event registration to ensure you While you review the pages of this Person of the Year as well. Every- receive Continuing Education magazine, I encourage you to start thing will be virtual and FREE to credits for the afternoon sessions. writing about your experiences. ATTEND. Next fall when we are putting Stay Safe! together the 2021 edition, there Police Commissioner Dermot will be so much additional to Shea of the New York City Police Sincerely, bring into focus that what we are Department will be honored as contending with now, may have our Person of the Year and Dr. Erica D. Harrison, CPP faded in memory -making it harder Anthony S. Fauci, M.D., Director, Editor to build on that foundation. [email protected] 7

security Safer. Smarter. Secure protection. Tyco is now Johnson Controls, the world leader in security, fire protection, HVAC, building controls and energy storage. With industry-leading integration services we help you improve how you manage security and provide protection, safeguarding against theft, violence and threats. To learn more, visit TycoIS.com or contact one of our representatives. James R. Kitchen Manager, National Accounts/Corporate Sales [email protected] © 2019 Johnson Controls. All rights reserved.

A MESSAGE FROM YOUR CHAPTER LEADERSHIP Don Francisco Steve Sacchetti Brian Reich Manny Gomez Welcome to Security Director 2020. Some of us are now full-time learn from experience and this Magazine for 2020 with timely working from home. Others are in pandemic has provided a whole articles and information we hope charge of situations where the need new set of experiences. you can put to use. is for twice the security officers and other support personnel to Brian Reich said: “We have main- This year, our annual live confer-ence handle challenges near impossible tained productivity on projects and trade show were cancelled to anticipate at the beginning of and in fact have really seen a due to the pandemic, but we look this year. tremendous increase in team forward to participating with you communication. I attribute that to in our virtual events planned As Chapter leadership, we an overt effort to schedule team for November 18. This series were asked several questions by video meetings and enhance coordinates ASIS NYC Chapter Erica Harrison and here are some employee communication as we with ISC East and Security Industry answers we shared that might be respond to the situation.” Association (SIA) for the Person of useful: “What’s been unexpected?” the Year recognition event in the If you’ve now been working from morning, and educational sessions Chapter Chairman Don Francisco: home, what were some of the to follow in the afternoon. It “From my perspective, the length surprises that came along with is all available to you at no cost of time the effects of the pandemic that change? and you can earn CPP and CME have lasted and continue to last credits for “attending”. To get are definitely unexpected. Initial Don said: “I learned the key to started today, visit: https://www. planning stages put in place at the working from home is having the isceast.com/en-us/2020-virtual- beginning of the pandemic were tools, the room, and the mindset event.html geared toward a more temporary to work at home. Sticking with the situation. Decisions were made and morning routine or establishing a We will be partnering with ISC budgets set based on a shorter new routine also helps. Change East and SIA for the live 2021 timeline; not looking at a multi-year out of your pajamas!” Conference, November 17-18 at event.” the Javits Center in NYC, and we Were there good pointers you invite you to check the www.asis- At this stage many security practi- picked up from engaging the team nyc.org website for details as they tioners are interested in suggestions video meetings/conferencing? become available. you can share from your own experiences: Brian noted: “We want to keep In light of the pandemic, we’ve all everyone engaged and we began had different experiences: Some Don added: “Be prepared! Dust an effort to create unique virtual are in offices and buildings with off the Emergency Preparedness backdrops. It allows people to less than half the employees that Plans and take a fresh look at your show creativity while breaking up were on hand at the beginning of Health and Safety Programs. We some of the monotony that comes with full time work from home. Continued on page 56 9

THE POWER OF TOGETHER. For more than 35 years, Altronix has provided state-of-the-art power solutions merging infrastructure with emerging technology. Our team of engineers and designers produce award-winning products for the professional security industry – Proudly manufactured in our Brooklyn, New York headquarters. Altronix would like to congratulate the 2020 ASIS NYC Person of the Year Award Winner Dermot Shea Security | Access Control | Surveillance | Fire MADE IN THE U.S.A. ALTRONIX.COM LIFETIME WARRANTY

Person of the Year Dermot Shea Police Commissioner of the City of New York We honor Dermot Shea, Police in the 46th Precinct in the Bronx. He Commissioner of the City of New was promoted to Sergeant in April York as our ASIS International NYC 1994 and served in the 52nd Precinct. Chapter PERSON OF THE YEAR for When promoted to Lieutenant in 1997, 2020. Commissioner Shea holds this he served in the 24th Precinct, as well honorable position during one of as the Manhattan South and Bronx the most challenging periods in the Narcotics Divisions. After his promotion history of our city and our nation. to Captain in July 2002, he served in Patrol Borough Bronx, and the Bronx and Queens Commissioner Shea was appointed the 44th police Narcotics Divisions. commissioner of the City of New York by Mayor Bill de Blasio in December 2019. He previously served as Next he served as executive officer of the 47th Precinct, the Chief of Detectives, the Chief of Crime Control and then was designated as commanding officer of Strategies, and the Deputy Commissioner of the 50th Precinct, where he was promoted to Deputy Operations. Inspector in December 2007. He later served as commanding officer of the 44th Precinct, where he Commissioner Shea was instrumental in developing was promoted to Inspector in July 2010. the NYPD’s precision policing methods used to identify, investigate, and arrest the relatively small percentage As commanding officer of Crime of offenders responsible for much of the city’s crime Control Strategies, he was promoted to Deputy Chief and violence. Hinging on the NYPD’s Neighborhood in December 2013, and to Deputy Commissioner of Policing crime-fighting philosophy, these highly- Operations in March 2014. He was named the Chief focused enforcement efforts apply intensive analysis of Crime Control Strategies in December 2016. to individual cases and patterns, and continue to push violence and disorder in New York City down In April 2018, Shea was named the Chief of Detectives while simultaneously reducing street stops, arrests, by then-Police Commissioner James P. O’Neill. and incarcerations. Commissioner Shea holds a Bachelor of Science in Widely experienced in both the patrol and the inves- Business Economics from the State University of New tigative sides of the department, he is a hands-on York at Oneonta and holds myriad awards for his police practitioner and dedicated police reformer. service in law enforcement and community relations. He speaks with urgency about the NYPD working in close partnership with all residents, community-based This link takes you to a page on TWITTER where groups, city agencies, and others, on many fronts, people are recognizing Shea for his officers’ fast and with a special focus on helping young people steer useful response in a gun situation: clear of a first act of criminal behavior. https://twitter.com/NYPDShea/status/13091798386 Commissioner Shea began his law-enforcement 50036226?ref_src=twsrc%5Egoogle%7Ctwcamp%5Ese career in April 1991, assigned as a Police Officer rp%7Ctwgr%5Etweet 11

Free Virtual Campus Safety Classes & Demo Contactless Solution in Hand — Access Control App Works with Any Brand Access Readers & Leading Wireless Locks COVID-19 has created a host of security & safety challenges. Uncomfortable new-norms have changed our lifestyles, but our smartphones are still front and center. That’s why the powerful Continental Access CA4KApp with Built-in Mobile Credential is the ideal easy contactless solution for access control. It works on any smartphone and provides contactless authorized access through any type of door – and it works with any brand reader and most wireless locks. Ideal for campuses, schools, hospitals & buildings, the CA4K Access Mgr App, simply provides smartphone-based access privileges for a few to large numbers of users; and Campus Security Managers with smart, comprehen- sive enterprise control of users, threat-levels and a few, to thousands of doors – right in the palm of their hand. • Easy Intuitive Mobile App provides Contactless Access • Integrated with CA4K Enterprise Security /Video/Access for All Readers & Door Types from any smartphone Platform for Comprehensive Control of All Doors (1-32,000), wireless PIN/Prox locks, readers, elevators & entryways • No Buttons, keys, keyfobs to touch – For quick controlled • Generous Tradeup Incentive for Retrofitting Existing Systems access thru doors, wireless locks & elevators • Fast powerful processing ensures fast, smooth access For Free Demo or Free Campus Safety Class for simultaneous users even at peak times call 1.800.645.9445 or email [email protected] Also see our full schedule of trainings & solution-based hot-topics www.cicaccess.com/seminars Continental Access a Division of Napco Security Technologies, Inc. CA4K is a trademark of Napco.

Healthcare Person of the Year Anthony S. Fauci, M.D. Director of the National Institute of Allergy and Infectious Diseases Anthony S. Fauci, M.D. is Director of and evidence based science has at the National Institute of Allergy and times put him at odds with the Infectious Diseases at the U.S. National administration. Institutes of Health, where he oversees an extensive research portfolio focused The son of a pharmacist of Italian on infectious and immune-mediated descent, Fauci was born in 1940 in diseases. New York. He graduated from Cornell University Medical College in 1966 As the long-time chief of the NIAID Laboratory of and in 1968 joined the National Institutes of Health, in Immunoregulation, Dr. Fauci has made many seminal the Laboratory of Clinical Investigation at the Nation- contributions in basic and clinical research and is one al Institute othe Laboratory of Immunoregulation.1” of the world’s most-cited biomedical scientists. He was one of the principal architects of the President’s Ms. Godlee asked: “People may be surprised to Emergency Plan for AIDS Relief (PEPFAR), a program hear that you continue to see patients. Why is this that has saved millions of lives throughout the important to you?” developing world. Dr. Fauci replied: “I wear a number of hats, as you From the British Medical Journal (BMJ) on know: as a researcher, as someone who runs a large September 23,2020 “There are few better-known institute, and as someone who deals with the policy authorities on the covid-19 pandemic than Anthony issues I’m in right now. But if you asked me what my Fauci. One of the world’s most respected infectious underlying identity is, that always grounds me in the disease experts, he spoke with The BMJ’s editor, reality of what we need to do and gives me insight Fiona Godlee, about the pressures of advising the into the kind of emphasis we need, it’s my identity US president, the challenging nature of the new as a physician. coronavirus, and how the pandemic might end. I’m a scientist, to be sure. But I’m a scientist because He’s become a familiar face and voice in America: I’m a physician scientist. And it really helps me to on television, radio, podcasts, YouTube videos, and understand the disease, understand pathogenesis congressional hearings, talking through the intricacies where you get to see people, but also to understand of covid-19 in a calm Brooklyn accent, with everyone the impact it has on them. And it inspires me. I think from JAMA to Julia Roberts. it gives me energy to know what it is that I’m dealing with first hand — the way I did for a very long time Dr. Fauci was at President Trump’s side when the US with HIV, and with Ebola, and the way we’re doing declared a national state of emergency in March and now with covid-19.” remains a member of the White House Coronavirus Task Force, even as his dedication to communication We congratulate Dr. Anthony Fauci, our Healthcare Person of the Year 2020. 13

COMPREHENSIVE PREMIER SPONSOR: IN PARTNERSHIP WITH: SECURITY SIA EDUCATION@ISC FOR A NOVEMBER 17-18, 2021 EXHIBIT HALL SAFER, NOVEMBER 17-18,2021 CONNECTED JAVITS CENTER | NYC, NY WORLD Learn more at SAVE THE DATE FOR 2021! isceast.com The International Security Conference & Exposition – also known as ISC East – is the leading event for the Northeast’s security and public safety community. Security dealers, installers, integrators, and consultants, along with corporate, government and law enforcement/ first responder practitioners, convene in New York City each year to network, learn and evaluate solutions from leading security exhibitors & brands. The combination of one-on-one conversations with the industry’s top innovators and integrators, special events, high- quality education and training, and strong support from industry associations make ISC East the security industry’s most comprehensive East Coast event. n Discover the industry’s latest products, technologies & solutions n Network with regional Physical, IoT and IT Security Professionals n Direct access to leading exhibitors & brands n Learn from thought-leadership experts through SIA Education@ISC Sessions 14

In partnership with Welcome to the ISC EAST Premier sponsor 2020 Virtual Event On behalf of ISC Security Events, • The 2020 SIA Insightful brands, meet face-to-face with premier sponsor Security Industry Practitioner Award – Jack Hanagriff, vendors and colleagues, and Association (SIA), and the ASIS Infrastructure Protection Coordinator, ultimately grow your business NYC Chapter, we welcome you to Office of Public Safety and Homeland through new ideas and insights. our first-ever complimentary ISC Security, City of Houston– Presented For more information on this year’s East Virtual Event! While we are by Security Industry Association virtual event or to participate in disappointed we cannot be together a future ISC Security Event, our in NYC this year, we are excited to • Two complimentary education team is available and ready to partner with the local ASIS NYC sessions curated by the ASIS NYC assist you with any questions you Chapter and feature the 30th Chapter, featuring a panel discussion may have. You can always reach me anniversary of the ASIS NYC on Business Continuity Consider- at: [email protected] or Person of the Year Award Ceremony ations in the “New Normal” — contact a member of the ISC East virtually this year, in addition to a Processes and Technology During Show Management Team: half-day curated agenda of content. and After the Pandemic and a https://www.isceast.com/en- second session to cover Preparing us/contact-us/general.html We would like to thank our for a New Era of Civil Unrest: Sincerely, exhibitors, sponsors, allied industry Behavioral Factors in Civil Unrest associations and all of our loyal & Collective Violence Mary Beth Shaughnessy customers for joining us virtually Event Director in light of the ongoing pandemic, • Two concurrent sessions encom- ISC Security Events and we hope this complimentary passing six Vendor Solution Sessions, virtual event helps assist you in which offer product demonstrations Don Erickson reconnecting and engaging with from select premier industry CEO our community of security and manufacturers Security Industry Association public safety industry professionals, while educating you on what is • The 2020 Security Director new, next and innovative to the Digital Magazine – celebrating industry. their 30th Anniversary! The 2020 ISC East Virtual Event • And More is complimentary to attend and features: ISC East continues to be the Northeast’s largest security and • The 2020 ASIS NYC Person of public safety trade show, where the Year Award – Dermot Shea, thousands of security and public Police Commissioner of the City safety professionals convene in of New York New York each year to meet experts from leading security • The NEW! 2020 Healthcare manufacturing brands. While our Person of the Year Award – 2020 Virtual Event content will be Anthony S. Fauci, M.D., Director archived for on-demand viewing, of the National Institute of Allergy we look forward to November and Infectious Diseases at the 17- 18 in 2021 when we can once National Institutes of Health again, be together in person to discover the latest products and 15

WHY DID THE UNIVERSITY OF NEVADA LAS VEGAS CHOOSE SAFEGUARDS INTERNATIONAL FOR CRISIS PLANNING AND SECURITY? THEY WANTED TO PLAY IT SAFE. SO DID THE GUGGENHEIM MUSEUM, NEW YORK PUBLIC LIBRARY, SILVERSTEIN PROPERTIES, MT. SINAI HOSPITAL AND CORPORATIONS AND ACADEMIC FACILITIES ALL OVER THE USA. “Safeguards International did an outstanding job • Risk and Vulnerability Analysis designing a security system for our 40,000-seat • Business Continuity Planning stadium and perimeter. So when we needed a video • Merger and Acquisition Due Diligence surveillance system for our 300-acre campus, we • Compliance to NYFD Local Law 26 trusted Safeguards International to design and • Workplace Violence Intervention Strategies oversee it.” • Emergency Planning • Disaster Recovery Jose A. Elique, Chief of Police • IT Security and Network Security Director, UNLV Department of Police Services You’ll feel more secure when your security is with Safeguards International is a full service electronic the company America trusts. security, life safety systems and design company. Allan Schwartz, CPP, CHS-IV For over 20 years SI has designed comprehensive is founder and President/CEO of systems which address the specific, immediate Safeguards International. He brings and long-term asset protection, loss prevention and a significant and rare technological risk management needs of commercial, industrial, background to the security field. institutional, cultural and residential properties. As a rocket scientist he developed numerous innovations in America’s defense and Safeguards International’s expertise includes space programs. He is Board Certified in Homeland these critical areas of security: Security level IV. He is also an ASIS International Board Certified Protection Professional. • Consulting and Project Management • System Design and Specifications SAFEGUARDS INTERNATIONAL, INC. Crisis planning and security. Play it safe. 914.771.9739 ■ www.safeguardsintl.com

Welcome to our 30th Anniversary Person of the Year Security Conference I welcome dedicated leadership during this and done a superb job once again! difficult time, particularly during Congratulations to both our you to this Pandemic, with Social Dis- 2020 Person of the Year Police tancing and the many restrictions Commissioner of the City of New our 30th in place. They continue to produce York Dermot Shea, and our 2020 new ASIS NYC events, and are Healthcare Person of the Year Person of working at adding new educa- Anthony S. Fauci, M.D., Director tional sessions...our thanks go to of the National Institute of Allergy the Year all of them for their continued and Infectious Diseases at the work and leadership. Thank you National Institutes of Health. Tradeshow Don, Steve, Brian, and Manny! Thank you both for all you’ve This year while working through done and are continuing to do Anniversary the collaborative issues with ISC for New York! East, our Board provided great Event direction and leadership during Our New York City ASIS Chapter the selection process of our Person has been doing this for many, and 2020’s of the Year, and the selection of many years. Our Chapter Board our Healthcare Person of the Officers, our committee members, Ray Dean newest Year...and, I’m sure you agree... our volunteers and all those that Trade Show Chairman reality... great choices were made for 2020. commit their time and energy to albeit a make us who we are and assist Another great welcome surprise us in what we do...thank you all... shorter and Virtual one! We will for all to enjoy appreciate and we are what and who we are recognize is the return of Erica because of all of you. all get through this extraordinary Harrison, our long-time former Editor of Security Director Maga- A particular thank you to Rich period and thank you for joining zine, who once again brings her Patti who runs our website, great skills to this magazine’s whom I call very often, bother on us for this very special event. creation. She, together with Don his days off...night and day...You and Diane of Blauweiss Advertising, are an invaluable asset to this I want to give a special thanks to have once again put together a Chapter and I look forward to great magazine through their bothering you again next year!!! our new partners, and the folks constant dedication to excellence, hard work and creativity. Thank Thank you all, who have helped make this you Erica, Diane and Don… you’ve spent much time and energy Raymond Dean happen. We have partnered with Tradeshow Chairman ISC East, the Security Industry Association (SIA), and Reed Exhibitions to continue and add to their growth as the largest security and public safety trade show in the Northeast. Next year’s show is already scheduled for November 17-18, 2021 so put it in your calendar. We are all hopeful it will be live so we can once again spend time together in person! This year has been a challenging one for our current ASIS NYC Board. They have continued their 17

© 2020 Genetec Inc. Genetec and the Genetec logo are trademarks of Genetec Inc., and may be registered or pending registration in several jurisdictions. Think beyond video. Think Genetec. Securing your organization requires more than video surveillance. To be successful, you need access control, intercom, analytics, and other systems too. This is where our Security Center platform excels. It delivers a cohesive operating picture through modules that were built as one system. So, whether you’re securing an airport, a parking structure, a multi-site enterprise, public transit or an entire city, you can access all the information you need in one place. To learn about the benefits of unifying your security operations visit genetec.com 18

November 18 2020 30th Person of the Year Awards A complimentary Virtual Event Person of the Year Plus 2 Healthcare Dermot Shea EDUCATIONAL Person of the Year Anthony S.Fauci M.D. Police Commissioner of SESSIONS the City of New York Director of the National Institute of Allergy and Infectious Diseases at the National Institutes of Health Program Schedule 11:30AM – 12:45PM: Education/Program Coordinator ASIS Person of the Year Awards Stephen Sachetti,Vice Chairman, ASIS NYC • Overview of the two educational sessions programs ISC East Virtual Event Welcome • ISC Vendor Solutions Session • Mary Beth Shaughnessy, Event Director • Sponsors recognized: SIA and ASIS • Will Wise, GVP, Security, Public Safety, 15 MINUTE BREAK Transportation, & Casino Gaming • Don Erickson, CEO, SIA 1:00 PM – 1:40 PM: Business Continuity Considerations in the Overview of the NY Person of the Year Award “New Normal”: Processes and Technology and Healthcare Person of the Year Award During and After the Pandemic Don Francisco, Chairman, ASIS NYC • First education session (30 mins) Brian Reich, Treasurer, ASIS NYC • Q&A Recognize the NYC Chapter Board Members 5 MINUTE BREAK Ray Dean, Conference Chairman and ASIS regional leadership 1:45 PM – 2:25 PM: Preparing for a New Era of Civil Unrest: Behavioral Healthcare Person of the Year Factors in Civil Unrest & Collective Violence Dr. Anthony S.Fauci, M.D. • Second education session (30 min) Pre-recorded acceptance • Q&A Person of the Year 5 MINUTE BREAK Dermot Shea Police Commissioner of the City of New York 2:30 PM – 3:30 PM: Three 20 min Vendor Solution Sessions The 2020 SIA Insightful Practitioner Award • Presented By: Axis Communications, Jack Hanagriff, Infrastructure Protection Coordinator, Office of Public Genetec and Allegion Safety and Homeland Security, City of Houston Three 20 min Vendor Solution Sessions • Ron Hawkins, Director of Industry Relations, SIA • Presented By: NAPCO Security Technologies, FLIR Systems, AXON 19



Educational Session Session One: Business Continuity Considerations in the “New Normal”- Processes and Technology During and After the Pandemic This panel discussion will focus on the practical application of safety & security processes in use now to mitigate virus transmission risks. We will also cover the latest technology solutions that may provide some additional peace of mind to employees and visitors at our facilities. The panel will cover practices that might be here to stay, beyond the pandemic, as part of the ‘new normal.’ Panelists: Craig Schwab, MBA, MA, CPP Director, Global Head of Corporate Security, BlackRock Steve Govel, President, Service Works Inc. Steve Bassett, Thermal Systems Project Manager, Service Works Inc. Moderator: Steve Sacchetti, ASIS NYC Chapter Vice Chair Session Two: Preparing for a New Era of Civil Unrest: Behavioral Factors in Civil Unrest & Collective Violence This program will help security professionals and first responders who are likely to be confronting disruptive, violent crisis situations in the coming years. Attendees will benefit by gaining knowledge and understanding of causes, warning signs, and behavioral dynamics of groups, crowds and mobs associated with invasive and destructive behavior. The program provides timely, actionable information to help attendees better protect their organizations' personnel and assets in these critical situations. Instructor: Steve M. Crimando, MA, CHPP, CTM, principal and founder of Behavioral Science Applications, LLC. With more than 30 years’ experience as front-line crisis responder, Steve is a Board- Certified Expert in Traumatic Stress (BCETS) and a Diplomate with the National Center for Crisis Management. Steve can be reached at: 1-888-404-6177 and by email at: [email protected] 21

BALANCING SAFETY AND SECURITY By: Michael McGorty, Jr. Integrated Solutions Specialist ASSA ABLOY Opening Solutions This new complex landscape requires rethinking space utilization and door opening touchpoints to allow us to move through a facility seamlessly from curb to core. 22

Security directors have always particular space is used. Access conjunction with additional control can also support contact cleaning and sanitizing procedures. played a critical role in ensuring tracing and allow you to restrict There are many ways to reduce the security of their facilities and access to areas if decontamination touchpoints at the door opening, safety of the occupants. Now that is required. Wireless technologies with a range of options that our worlds have been completely make it easier and more affordable allow you to address the specific disrupted by COVID-19, your to expand access control deeper needs of your facility. From “low- role is more important than ever into the facility. Additional appli- touch” mechanical solutions that as you work to create safe health- cations allow you to design facil- allow doors to be opened with focused spaces for working, ities that take advantage of these minimal contact to fully automated learning, and gathering. capabilities. Remote access is also solutions that completely eliminate becoming more of a necessity as the need for contact, these solutions This new complex landscape businesses manage remote work- can be implemented quickly. You requires rethinking space forces and as entities require can thus improve the health and utilization and door opening solutions to control access to safety of your facility without touchpoints to allow us to move unmanned infrastructure. The compromising security. In high through a facility seamlessly ability to issue access rights security applications, multi-factor from curb to core. over the air eliminates the need authentication using your own for key holders to go to an mobile device may be preferred Although there is a hyper-focus office environment to have keys over traditional biometrics further on finding ways to reduce touch- programmed. This helps reduce reducing touchpoints. points and maintain cleanliness, potentials for virus transmission, it is also essential to ensure that enhances auditability and eases Building a Safer Tomorrow your facility is properly secured. tracking who is accessing various The challenge in front of us is locations. The security industry is continu- finding the right balance for safety, ously evolving to address the security, and convenience to Reducing Touchpoints to Reduce changing world around us. properly address today’s dynamic Though 2020 has presented us environment. the Spread of COVID-19 with many challenges, we are finding creative and innovative Using Access Control to Enforce Doors and door hardware are ways to create safer, more secure Capacity Limits and Social Distancing some of the most frequently environments, and we look for- touched elements in a facility. ward to working together to Extending access control beyond The front entrance, restrooms, continue these efforts. the perimeter of a facility has conference rooms, and other long offered many benefits. common areas all provide an Michael McGorty, Jr. is the Creative use of this existing opportunity to spread contami- Integrated Solutions Specialist infrastructure can now help you nants on our hands and clothes. at: improve safety by managing traf- Many COVID-19 protocols ASSA ABLOY Opening Solutions. fic flow, limiting the number of recommend reducing the number He can be reached at: 516-313-8463 people in given areas, and allow- of touchpoints in buildings in ing you to quickly change how a 23

No, Drone mitigation laws don’t need to change. Here’s why: By Linda Ziemba A lot has changed in the last five drones from entering a configured an ethical hack for the greater years, but some things have not. virtual electronic “no fly zone.” good of public safety turned out to Let me explain: When I started my violate Federal Aviation Adminis- company in 2015 it was called Given my background in web tration (FAA), Federal Communi- ‘Drone Go Home’. The focus was security, I envisioned a system cations Commission (FCC), and to help combat the drone threats modeled on Intrusion Prevention Department of Justice (DOJ) I witnessed all around me with Systems designed to protect regulations. Spoiler alert: these technology to block unauthorized against threats. What seemed like regulations have not changed… 24

The big pivot flying in or around restricted What they may not realize is that areas like airports – remain mostly there are fixed and mobile drone After many sleepless nights unchanged but steady. You might detection solutions available digesting the regulations, I real- think these kinds of incidents today that offer a much safer ized that staying the course and would decrease because of the form of mitigation and do not hoping the laws might change FAA’s education tools for hobbyists, require prior legal authorization. could land me and my clients in but unfortunately that has not jail and/or with significant fines. been the case. The best and safest form In reality it was unlikely that I of mitigation would live long enough to see Answering the call, three federal agencies agree to some too quickly Drone detection technology that change aviation and privacy laws locates the drone and pilot simul- (FAA, FCC and DOJ). Today there are over 500 drone taneously, often before the drone detection and mitigation products even takes off, allows security Also, I started to understand that due to the high threat level drones teams to prevent or disrupt drone to take a drone out of the sky (FAA) introduce across several industries. incursions and offer the pilot can actually be more dangerous Some vendors, in their eagerness education or a pair of handcuffs. than the offending drone itself. to get to market, developed When permanently installed, The flying machine can inadver- technologies that violate one or this kind of technology enables tently cause injury or property more of the regulations mentioned you to apprehend nefarious damage in the process -or worse. previously. actors conducting test flights and And that would be a whole other block/foil criminal acts before legal battle to fight. So ‘Drone Go Buyers hesitate when they don’t they happen. Home’ became AeroDefense and fully understand the regulations a mitigation tool became a drone and how they apply to the If you are considering drone detection tool that does not violate technology they want. The mitigation/detection systems, FAA, FCC, or DOJ regulations Department of Homeland Security the choice is relatively clear — by design. (DHS), FCC, DOJ, and FAA unless, of course, you want to recently issued an advisory potentially land yourself in jail or Drones for everyone! guidance on the legal use of miti- in debt. You can take a proactive gation and detection technologies approach with legal drone detec- It is wild that anyone can go to to help clear the air. The guidance tion technologies available now; their local Costco or login to reminds that mitigation techniques, or you can wait for something Amazon and purchase a drone. designed to take a drone out of bad to happen; or for the laws They are exceedingly popular the sky at all costs, are available to change. I definitely won’t be gifts. It didn’t take long for the only to the Departments of sitting there waiting with you. high accessibility of drones to Defense, Energy, Justice and spawn to two kinds of threats: Homeland Security. This is for Linda Ziemba is AeroDefense’s threats from nefarious actors and good reason. Operators of mitiga- founder and CEO. AeroDefense threats from clueless/careless tion systems who are overzealous developed the first drone detec- hobbyist -drone pilots. or not highly trained could cause tion device recognized by the property damage or serious Department of Homeland Security Some emerging threats from injury to innocent bystanders. Support Anti-Terrorism by nefarious actors include drones The risk is not worth it for non- Fostering Effective Technologies used for surveillance to plan militaristic scenarios — especially (SAFETY) Act. The company can attacks, to aid in cyber attacks, since you don’t always know if be reached at: 732.284,3853 and or physical assaults with the pilot is nefarious. However, AeroDefense.tech. weapons/explosives attached. some private entities are still Hobbyist threats – drone pilots calling for mitigation authority. losing control of their devices or 25

New 5-year warranty. Even more peace of mind. First-class quality, reliability, and support is our promise to you. With our new 5-year warranty you get more years of trouble-free ownership and control over your total costs. And, there are no unpleasant surprises – what we promise is exactly what you get. Find out more! Visit: www.axis-communications.com/warranty

Setting up Security Departments from a slightly different perspective By James Dutkowski If we consider modeling our What I’ve found is when the experiences with the COVID-19 feedback is shared quickly, it pandemic has taught that. security department much as the generally leads to better coopera- CNS (brain and spinal cord) in tion from the officer team, your Get the team to the point where a person, we can use feedback ‘boots on the ground’. the right response is automatic. loops to enhance decision-making It isn’t easy to accomplish… but at the top, help our managers In the CNS analogy, we can avoid can free you to address even more focus on their day-to-day decisions, some pitfalls that people operating complex and critical situations. and support our officers. in top-down only security systems run into — general frustration Ideally, the SOC has access and When all the directives come levels. Better yet, since there is is responsible for monitoring all from the top, without that feedback information flowing both ways, things related to security: travel loop being recognized and respected, getting vital tasks accomplished schedules, CCTV cameras, access we get “trips and falls” that do can become a uniform goal. control, cyber security, all VPN not add to our efficiency or success. and internet traffic through the In a more specific context once organization’s servers, etc. As your organization’s security the overall system is in place, you director, you are pretty much the as the head of the team need a However, it is easier to say that brains of your department and reporting system that collects, than to institute it. The turf war, the “brain” of security operations analyzes, and delivers information between IT and physical security overall. You are sending the succinctly so you can interpret is perhaps the challenge that will directives to the ‘spinal cord’ — and manage security for the entire take the brain power you bring to your Security Operations Center organization. SOC’s may be the organization and there is no (SOC) or Control Room/Command designed to do just that but are simple answer. Center, etc. often underutilized because of turf wars with IT. We invite you to share your Independently, you are also the suggestions and successes, so we individual who represents overall Unfortunately, 'security operations' can all benefit and keep our CNS security to the organization. And, is often viewed simply as a cost analogy at peak performance. that seems to hold true even if IT center. The goal is have it reinter- has its own security personnel. preted as a force multiplier. James Dutkowski is Managing Director at Lady Askari Inc. in Back to the CNS analogy for a As security directors, it benefits Kenya. Lady Askari focuses on moment: Once the message comes us to choose security managers providing opportunities for from you at the top it is traveling who develop/empower the security women in the security industry directly to that “spinal cord” or crew through well thought out and the company aims at filling Command Center, the place tasked and rehearsed protocols/procedures. a majority of the positions with with getting the job done. It is also Have your managers write up highly trained and qualified the part of the system that lets the best responses to a wide range female security professionals. director know where officers are of situations and then test/train negotiating treacherous curves officers to meet that wide range James can be reached at: and where there isn’t footing to of incidents. Correct and enhance 702.827.8814 and by email at: keep the mission on track. as required. Certainly, all our [email protected]. 27

The Leader in Protective Services Onsite Mobile Remote Electronic Fire & Corp. Risk Guarding Guarding Guarding Security Safety Management 1412 Broadway, 17th Floor, New York, NY 10018 | (800) 225-6146 | www.securitasinc.com

BLACK SWANS ON THE HORIZON Risk Management in Troubled Times By Ken Grossberger, CPP, MS, MPhil Managing risk is difficult enough If the events are immediate, and guided loss prevention (LP) in but can be exceptionally challeng- uncertainty is high -the double the past are out the window. We ing with all we are facing now. We Black Swans- risk managers may no longer assume that large scale live in a double Black Swan period. be faced with either recommending retail will necessarily remain A “Black Swan,” as defined by a quick, mitigating plan, or a more viable in “black swan” situations. author Nassim Taleb (2006), is that well-reasoned, longer term strategy rare event we never see coming, that has a higher probability of Risk managers can hang onto the but changes everything. It could actually solving the problem. Most approaches that they used during be a war, an assassination, a storm, likely both will be required. the last two decades, but they may an earthquake, a tsunami, a major be better served by understanding economic event, or an epidemic. A “Black Swan,” that the next realities are unlikely is that rare event to be pleasant or controllable and The Black Swan produces chaos, that it may be time for strategies upsets entire societies or nations, we never see that were not in the game plan just and creates uncertainty. One such coming, a few years ago. event is extremely difficult to manage, but two at the same but changes COVID-19 will be with us in its time become an existential threat. everything. current form and in upcoming The extreme nature and the unpre- mutations that will emerge during dictability of these events upsets One of the oldest sayings in the 2021. Rebuilding the economy will the calculations for risk management military is that amateurs talk have more new challenges than analysis, and forces new thinking strategy absent logistics, but we outlined in any of our recent and hopefully new solutions. professionals know that strategy strategy sessions. People may or depends on logistics. Risk profes- may not adapt to the “new normal”. Risk managers know that assessing sionals manage logistics in such a There may be more than a few risk, and making risk calculations, way that their clients’ probabilities Black Swans on the horizon for depends as much on what we do of avoiding loss are enhanced. risk managers to address… not know, as on what we do know. However, we may have to re-evaluate. But when big events occur, such as Kenneth J. Grossberger, MS, the COVID19 pandemic along with Today, given the vast number of MPhil, CPP is Vice President the social unrest in many major retail chains that have gone out of and Chief Consultant at: cities, even the most proficient of business and declared bankruptcy, Elite Investigation in Yonkers NY. experts can be stymied. They strain strategies and definitions that He can be reached at: to find realistic options, and more 212-629-3131 ext. 202 and email at: importantly, hope. [email protected] 29

Hoping and Coping By Laura McNamara 30 Photo by Julio Cortez

I must preface this by saying I of virus cases has hinged on trusting over and cause a break throughout have been nothing short of lucky- people to do the right thing. the entire site? (I was not on shift blessed even, throughout 2020. the night of the riot, but my anxiety Unlike millions of others, my job However, in the same breath, it kept me from watching the event has been secure. I have found appears that trust in each other is videos for at least a week.) myself with more free time. In at an all-time low. The first half While I may have been spared fact, due to schedule changes, I of the year was seemingly one great misfortune, I still feel anxious. work fewer, though longer, days catastrophe after another. The Not only on a personal level, but and I value and take advantage of aftermath (if you can truly call for all of us, collectively. Though this time. It is not lost on me that I it that, since it is still going on) things turned out okay, there is am living (and thriving) through has been nationwide civil unrest. still a sense of violation. what is likely the most tumultuous time in the last hundred years of Although I never feared the virus, With each passing incident turning American history. I did fear the human out “lucky,” my anxiety goes element in a time of up. It almost feels like a type of As part of my role in Fire and crisis. The desperation survivor’s guilt. But above all, I Life Safety at a large Manhattan at work; hearing police owe a lot of strength to living in complex, and working in an oper- scanners with daily, a state of gratitude. ations center, the list of updates multiple “jumper up” Right now, my generation is living needed to stay in lockstep with calls coming in... Know- through multiple “once-in-a-life- re-opening guidelines seems never- ing full well that earlier time” events in one lifetime. If ending. Since so many buildings in the year, someone at there is no other takeaway, it is are operating at reduced capacity, my worksite jumped to that we have done it before, and things might be easier, but it appears their death, and at we can do it again. It is through that there is far more ‘second least a few potentials grit and grace, demonstrated guessing’ going on: have been intercepted almost daily by the people in our since… field, we pull through and move • Should an evacuation take place, forward. how do you really social distance We are always watching out for Laura McNamara is an Operations going down stairwells or in any that next incident… It has led to Coordination Center Operator designated assembly areas? further erosion in trusting and for one of the largest new relying on people right around us. developments on Manhattan’s • Should tenants in any of our Westside. She can be reached at: buildings find that any of their Right now, we have: violent [email protected]. employees test positive for protests; intentional fires; assaults; COVID-19, of course, they can shootings; lootings…violent have the employees self-quarantine crimes... My worksite has been for two weeks, but by that time, affected by these as well. how many common areas have those individuals already touched? We were targeted by a group, who did some exterior damage and • Are they keeping lists of positive broke large plate glass windows. cases? If so, where is the line to be Fortunately for us, the rioters drawn regarding who is responsible were intercepted by police who for reporting this information? happened to be driving by. • How many logistical, legal and We were spared having something HR headaches will the mandates more serious occur. Businesses on cause? the street level had already removed their property. Now, as I consider There may not be a good answer the event, I have to wonder how to these questions. Much of the much worse it could have been. success in preventing the spread Would mob mentality just take 31

Security in the Post Pandemic: The New Normal By Ed Youghar 32

Early 2020 and the COVID-19 Some preliminary steps to • Inspecting, sanitizing, and address that will affect new controlling public spaces (This epidemic presented everyone post COVID-19 return-to-work last item may prove to be the with a potentially life-threating mandates include: hardest to accomplish if the disease and the security industry building also has stores or other again, faced a new and daunting • Getting legal counsel involved areas where the public has challenge. in wording, reviewing, and clearing access.) all new protocols Much like the post 9/11 period, Once new procedures have been COVID-19 put security practi- • Posting signage in lobbies and cleared by counsel, and are ready tioners at the vanguard of new at building entrances that clearly to be implemented, have security unchartered territory. Security indicate all the new entry leaders provide intense training officers were considered essential requirements for all those who get these new workers, facing uncertainties and responsibilities -including building unrelenting demands on their • Sending all employees, tenants, personnel who are likely to time and attention. Security and frequent facility visitors participate in the new duties. managers and corporate leaders information on new building didn’t have a tried and tested procedures This specific training may not be manual to rely on. Potentials for easy to accomplish… reality will disasters were real. • Having everyone SIGN copies not be so neat and tidy. What is of the information document; the policy when: Questions arose without simple collect them and have HR secure easy-to-implement answers. one set and the security department • There are refusals to cooperate What is going to be “proper secure a second set practice” for screening? How were • Special conditions exist — HIPAA regulations going to play • The expense and time factor elderly, handicapped, special out? Is there a technology that involved are additional challenges needs works best? to meet. • The facility brings in special We have seen progressive managers Other tasks, expenses, and equipment for repairs/upgrades incorporate new duties into access operations protocols that may not control functions for their frontline come to mind immediately have • Hygiene and sanitary stan- personnel. What remains to be to be added in the new COVID-19 dards are not being met by visi- seen is the long term effects as the scenario. tors virus continues to influence, mutate, and remain. Consider: The COVID-19 pandemic will have a lasting impact on physical One consideration that surfaced • Distributing courtesy masks security operations. Security and almost immediately and is still facility leaders are wise to adapt very much with us: To fully • Maintaining social distance in and prepare for the onslaught of implement new protocols for lobbies, hallways, entrance points concern that will show up… It is COVID-19 it is necessary to and building outdoor spaces always best to have a plan before supplement the usual complement one is required... of personnel routinely tasked • Contactless temperature reading with building security and access Ed Youghar is President of control. They may be under • Maintaining specific records for Sentinel Security Service in Security’s control, but they have cleaning times, health supplies, etc. Hackensack, NJ. an entire array of tasks of their New Jersey’s Oldest, Licensed own to accomplish. • Increasing the sanitization Security Company schedule for all building spaces Ed can be reached at: 800.487.9096 www.sentinelsecurityservice.com • Sanitizing delivery parcels/packages 33

#ISCNEWS Introducing ISC News, the latest addition to the ISC brand that extends our industry content to a year-round resource. Learn about up-and- coming trends, innovations, technologies and information critical to physical, IT and IoT security. Discover new brands, companies, and solutions revolutionizing the industry, and get all the information you need to keep your organization ahead of new risks & threats. Sign up for the ISC News Insider newsletter today for complimentary access to featured articles, research, webinars, white papers, and more. FOR COMPLIMENTARY ACCESS, SIGN UP AT: WWW.ISCNEWS.COM FOR SPONSORSHIP OPPORTUNITIES, CONTACT YOUR ISC SALES REPRESENTATIVE AT: WWW.ISCNEWS.COM/SALES-CONTACT/ 34

STOP HELPING ME WIN CASES By Andrew P. Sutor After my law enforcement career, I illegal gaming activities, suspicious I put together the video and went to work in the private sector. behavior at the tables, etc. physical evidence; I prepare and Since I enjoyed the Atlantic City deliver testimony during trials; area and resorts and casinos — it However, when it came to viewing our clients win… I win. was a natural fit for me to work in the camera feeds to help the that milleu. organization mitigate dangerous Before considering “low-bid” conditions in their general facilities for any security function, put What I did not count on was the and track unusual behaviors that the officers who will serve your casino/resort sector making it were not gambling-related, those organization through some tests. easier for me to help secure large tasks fell to the least expensive If they fail, your organization will settlements for injured clients who security personnel they could probably be spending far more in sued the properties for negligence contract… people who were not case settlements than it ever would or lack of proper precautions in attentive and didn’t take initiatives have cost to hire a better, more place to prevent/ mitigate injuries or seem to care. attentive, and competent contract and loss… guard firm. In other words, stop Thus, problem situations got helping me win cases… Quick example: Casino/Resort X caught on video and were not spent hundreds of thousands of addressed/acted upon or properly Andrew P. Sutor is President of dollars to outfit their spaces and reported. Premises Security Experts, Inc. the hotel properties with state-of- in Margate NJ and can be the-art cameras and surveillance Enter patrons who get injured on reached at: 609.822.2626 equipment. They hired former and the casino or hotel premises. Their and [email protected] current floor managers to pick up lawyers hire me to research and www.premisessecurityexperts.com report out on the specific situations. 35

TERRORIST ACTIVITIES NEARBY… INCREASED THREATS OF VIOLENCE By Tim McIntyre, USN CPO Ret., MHS, CEM, CHS III IF YOU SSOOMMSSEEETAETHYHININGG! 36

There is no single, universally matter how much investigation we do. • Testing Security – are there attempts to measure your security accepted, definition of terrorism. As security leaders in many orga- team’s reaction times? Are there But we may want to borrow from nizations, it behooves us to make attempts to breach your systems the Code of Federal Regulation: sure that employees for whom we with false IDs? Are you now having “the unlawful use of force and have responsibility, know what to attempts made to penetrate physical violence against persons or do if they find themselves near or protection systems or procedures – property to intimidate or coerce a in a terrorist incident. The mantra or exterior barriers? Are unusual government, the civilian population, is fairly straight forward. But right items finding their way into the or any segment thereof, in further- now, it is important to review facility? Are uniforms, passes, ance of political objectives” and discuss useful responses with badges or other controlled items (28 C.F.R. Section 9.85). employees. Remember: TIME, missing? Are there more requests DISTANCE and SHELTER. for passes than normal? Are there It is probably to our advantage more incidents of people breaching to separate out what might be con- TIME- basically, there is very access control points? sidered ‘protesting’ (constitution- little of it so move… ally protected): marching with DISTANCE- get away from the • Testing Response Times – Are signs, screaming or being silent as incident -as far as possible. there people showing up who do a group, congregating in a public SHELTER- Find a location that not ‘fit’ in the workplace, business, space to speak our minds — but provides cover/security. establishment, or anywhere else? in no way is it hurting other indi- What is their reaction when your viduals, destroying property, etc. Below is a list of SIGNS OF officers confront them? We are going to lump rioters and POTENTIAL TERRORISM that looters in with terrorists because sounds as if we are going back to • Is someone you didn’t authorize, their behaviors warrants that lists that were generated right studying the timing on traffic lights categorization. after 9/11. But the content is and traffic flow at and near your worth reviewing: facility? Are people who have For our purposes, let’s agree that no business in the area, moving terrorist incidents are violent acts • Surveillance – Are people spend- around the outside of the facility, or acts dangerous to human life, in ing considerable time taking various positions, etc.? violation of criminal laws of the photographing, drawing, mapping These behaviors often occur before U.S., or any state, and aimed at your organization’s location, exit kidnappings but could pertain to disrupting, intimidating, hurting or and entry points, traffic, etc.? other types of attacks as well. coercing the government, civilians, or any other segment to further a • Is someone -or are a number of If there are check marks next items political and/or social agenda. people recording or monitoring on this list, it is time to communicate activities at your facilities? Are with your local authorities — Let us also consider a ‘terrorism they using cameras (Still/Video)? heighten awareness and identify prevention’ as a documented Are they using binoculars or other what resources might have to be instance where a violent act by a vision enhancing devices? Are they deployed... known or suspected terrorist or taking notes, drawing diagrams, terrorist group with the means and annotating on maps? This almost sounds like a cliché, but proven propensity for violence, is IF YOU SEE SOMETHING – successfully interdicted or prevented • Elicitation – Are your officers or SAY SOMETHING! through investigative activities. In receptionists being asked questions other words, we acted before about your facilities that are outside Timothy A. McIntyre, USN CPO blood is in the street. the scope of routine business Ret., MHS, CEM, CHS III is a inquiries? Security Specialist with the U.S. In our current reality, we do not Department of Homeland Security, always have that ability to prevent • Is anyone higher up in the U.S. Immigration and Customs terrorist incidents -and in 2020 we organization being asked unusual Enforcement, Badge & Credential have witnessed incidents that seem- questions about sensitive informa- Program. ingly occur without warning, no tion? Are you requesting to be alerted about any such inquiries? 37

FROM TRYING TO BURY THE HATCHET TO LIGHTING MY FIRE HAZARDS FOUND IN THE MAIL By John Aizstrauts, CPP, PSP and Gary Artinger CPP, PSP, PCI 38

The recent surge of on-line or from being mailed. The reason is ordered altogether. Any hazardous obvious — they may ignite during or non-mailable items identified in other “contactless” shopping has normal processing and/or transport. transit, will not be allowed to their dramatically increased package final destination. volume and deliveries by shipping The important takeaway for your carriers including the U.S. Postal team is knowing what items can be When there are packages with Service. The surge has also increased mailed; what items have restrictions; spills, leaks, or surface breaks, the number of hazards and potential and what items are prohibited they can impact both recipients hazards sold, shipped, and delivered. from being sent through the U.S. and companies that make the Hazards do not just come from Postal Service. We publish extensive shipments. Again, the companies toxic chemicals or dangerous material so that everyone in a may be held accountable by the U.S. substances. They can also come shipping department can know Postal Service for non-compliance from common everyday items that our regulations, processes, and with regulations, plus be fined customers ship without knowing how to avoid introducing hazards and/or assessed clean-up costs. the harm they might cause. into the mail stream. Non-compliant companies may Recently, a dozen hatchets broke Copies of Publication 52: also suffer reputation damage through and fell from a package “Hazardous, Restricted, and from negative customer feedback onto the letter carrier as she was Perishable Mail” are free to when items never get to their final preparing the package for delivery. download at USPS.com. destinations. Perhaps even worse, In another instance, strike-anywhere shippers are also putting their matches were mailed and did In each of the two examples own employees and facilities at exactly what their name implies. above, the mailers could be held risk while assembling hazardous They ignited from normal package accountable for not complying packages. handling. The parcel containing with postal regulations. They them caught fire during postal could face fines, be assessed costs Over the years, postal facilities have processing and we had to evacuate for clean-up, and for facility repairs been evacuated due to mercury an entire building. where damage occurred. They spills, suspicious or noxious odors, also put their own facilities and powders leaking from envelopes, Hatchets are allowed through the employees at risk! or fires originating from packages. mail system with certain restrictions. Cleanup costs have been reported If the mailer complies with regula- Sometimes, although the USPS may to exceed one million dollars for tions (packaging, cushioning, seem the least expensive way to certain incidents. labeling, quantity) then the hatchets ship, it is not the proper or safe can be sent via the Postal Service. way to ship. Consider that violations Help us protect the mail, our postal Regulations are in place to allow of the USPS regulations can incur employees, your customers, your the most flexibility as to what civil penalties up to $100,000 per employees and your busines. can be mailed while still protecting violation -Use proper alternatives the mail piece itself, the employees where required. John Aizstrauts CPP, PSP, is handling it, the facilities it passes Homeland Security Coordinator through, and the customer When you are a buyer ordering an with the US Postal Inspection receiving it. item -it is also worth inquiring as Service. Reach him at: PO Box to how the material is being sent 555, New York NY 10116-0555. In the case of the strike-anywhere to you. Improper shipping via His email is matches, they are outright prohibited the U.S. Postal Service can delay [email protected] or prevent delivery of item(s) 39

Cyber 4K Security UHD extreme Noise WDR Reduction System on Chip (SoC). Excellence Through Innovation. At the heart of Hanwha Techwin’s new product development is the Wisenet 7 System on Chip (SoC). Designed in-house and built in Korea, Wisenet 7 is our most technology-intensive and feature-rich chipset. From its enhanced image quality and total cybersecurity to unprecedented user convenience and operational efficiency, Wisenet 7 delivers end-to-end intelligent video surveillance capabilities today…and tomorrow. HanwhaSecurity.com © 2020 Hanwha Techwin America, Inc.

BIG FAT MISTAKES and Little Mistakes What’s the takeaway? By Erica D. Harrison, CPP I’ve been known to make some about a mistake … one that I made went over some pit crew assignments, really large mistakes, and many and one that I hope we all can learn from. delegating who would do what on small ones. But sometimes admit- critical calls. I was placed on getting ting to them and thus helping We were dispatched to a serious medical the IV/IO access. I had been assigned my associates learn from them, incident, and on arrival we found a this many times before, but the right is more important than being male patient laying by a toilet with call never came along where I could embarrassed. gasping respirations. As we scrambled perform the skill. On this day, that to gather information, we learned that would change. Case in point: the patient had diabetes, and a quick Caleb McNeil wrote an article for glucose check showed dangerously low So, there I was, with the site prepped Firefighter Nation -FIRERESCUE levels. With his body shutting down, and the needle about ready to connect e-Magazine (a publication I he needed interventions and he needed to the drill … hesitating, I spun off recommend to you that is free them fast. Struggling to find IV access, the catheter and promptly drilled into to access on-line). It is titled: we made one unsuccessful IV attempt. the bone. I was handed the prepared Focusing on our attitudes toward At that point, we began working on bag of glucose to begin sending life- mistakes. I will share some obtaining an intraosseous (IO) access, saving sugar into the patient’s body. excerpts from it and we’ll go from a procedure we use on critical patients Since I had removed the catheter of there: when fluid or medication is needed the IO, all that was left was the flat immediately. With IO access, we use hub that drops into the drill, needle in “Think about a time when you made a a medical drill to establish access for the bone, with no way to connect the mistake. What was your response to medications through a bone. I grabbed medication. Realizing my mistake, I that mistake, and how did it make you the kit, prepped the site, installed the told the medic the IO was no good. feel? Did that mistake mean anything appropriate needle … and hesitated. We quickly transitioned to the other about you? Did it indicate incompetence? leg and I drilled again. This time the Mistakes are incredibly important Let’s back up a bit. I have been with skill was performed correctly, and we moments in our lives, ones that we my fire department for seven years had a flowing bag of glucose. By the don’t want to miss out on. They are and run a lot of calls where IOs were time we had carried him down four not unexpected events, and they will used. Several years ago, I was cleared flights of stairs, his blood glucose happen … to all of us. Most of the to start IOs on medical calls, but up levels had risen significantly and he time, they don’t lead to bad outcomes to this point I had never done one on was improving. and we can fix them, ignore them, and a patient. I haven’t been avoiding move on without repercussions. But them; I just have never been in the In the end, my mistake cost us only a mistakes provide us with chances to right position on the right calls. few short moments to correct. learn and grow. Failing to recognize an error as an opportunity, to take On the morning of this call, we had a However, there is no doubt that it was hold of it, to analyze it, and then to great morning meeting covering a mistake that could have had dire share its lessons will limit its potential expectations and roles for the upcom- consequences. We could talk about the to make us all better. This is a story ing shift. During our discussion, we effects that lack of experience or stress Continued on page 43 41

The Best Things in Life are FREE FREE Universal LTE Alarm Communicators* Ideal 3G/CDMA Sunset-Solution ®LTE ®LTE FREE! Preserve Your RMR-Earning Accounts and Their Valuation With Universal LTE Communicators, Chosen the BEST by More Dealers Hurry, 3G & CDMA Sunsets are in Progress – Get the Best Account Protection That’s Easy to Afford: BEST Universal support for All Panels BEST 10-Min. EZ Installation – Panel Powered™ Technology; No Panel Reprogramming BEST Reporting Options – Choose any Central Monitoring Station – Easy Takeovers, too BEST LTE Coverage Footprint in the Nation – AT&T LTE and Verizon LTE Network Models FREE MKTG Free Customizable BEST Performance – Proven to work Everywhere w/ Signal Boost & Dual Antennae, Enduser tradeup eliminating multipath effect signal clashes, as with single antenna designs mailers/stuffers BEST Pre & Post Installation Support – Preactivated so you know they’re working before you go onsite; OTA Updates; 36Mo. Warranty & No-Hassle Exchange $ BEST FREE Tradeup Incentive from UPGRADE ACCTS W/ REMOTE APP Any old radios, POTs or New Installs On/Off Consumer Here’s How it Works: App for Security System control Buy a StarLink under $9995 at any Distributor – $100 Napco Tradeup Account Credit = That’s FREE Every Time* LTE Here’s How To Get StarLink LTE Radios Free *See full details online at www.napcosecurity.com/starlink/starlink4upgrade/ or scan QR Code. 1.800.645.9445 www.StarLinkLTE.com StarLink, Signal Boost™ are trademarks of Napco. Other marks trademarks of their respective cos. Sugg. pricing quoted in USD with StarLink Tradeup Incentive Program™ - Models: SLE-LTEV (Verizon) or SLE-LTEA (AT&T) - $100 Incentive credit on your StarLink Account, applicable to all models. See full details www.napcosecurity.com/starlink/starlink4gupgrade. Promotions subject to change without prior notice.

had on performance, but what I want My next mistake was on the call. It While a wonderful part of our culture, to talk about is our attitudes toward should have been easy for me to verify be careful how much you tease and mistakes, what we believe mistakes with my crew that I had the correct make fun of someone, because there is say about us, and how we can better location and was performing the skill a point where it will become too much. handle them when they happen.” properly. I would have had some over- If you’re new to the job, you have likely sight to stop me from doing the wrong had moments where you were expected Later in the article, thing. This would have ensured success to perform a skill as if you were an Caleb went on: for me and the patient. But I did not expert–when you failed and the jokes “In aviation, people are encouraged to do this, choosing instead to protect my felt a little too personal. Persevere; expose their errors and learn from ego to the detriment of our patient keep on stepping up and falling on them, whereas in medicine they are and my crew. your face. Stay positive, and keep on equated with incompetence and are working. Your mistakes will make you hidden until they cannot be ignored. How do you feel about your own better if you embrace them. Then individual people are blamed for mistakes, and what is your attitude incompetence and held responsible. when you watch someone else fail? We have all made mistakes, and we Systems and cultures can be created Have you ever headed to a training will continue to make them. Failure is that recognize the inevitability of just hoping you didn’t mess up a part of the never-ending process of errors and seek to use them as oppor- because you were afraid of how people growth and improvement. It will take tunities to grow. Blaming the individ- would view you? Or, have you been courage to step forward and share a ual is missing a systemic problem. the person who causes that fear? mistake, to be vulnerable, and to When only people are blamed, the There are times when we know the expose yourself to criticism. But, it learning is limited, systems don’t answers and are confident in our will make us all better; it will begin to change, and the errors continue….” skills and times when we are uncom- change our cultures. Our failures are fortable and make mistakes. It’s time our greatest opportunities; we should “We should expect that errors will to change our mindset surrounding not miss them. happen, and we should encourage failure. If we are afraid to fail, we are people to bring them forward so that afraid to learn. If we discourage others On the call that day, I’m thankful we we can all learn from them. from failing, we hurt their growth. We were able to make access in another need to approach training and failure location and that my mistake didn’t So, here is what happened to me on with a mindset that is anxious to prevent our patient from receiving the my call: When I was placed on the IO learn and know that mistakes are a glucose he needed. But, I wish I had assignment during our morning meeting, part of that growth process. the courage to act differently prior to I knew that this was a skill that I had and during the call. I am humbled and never done on a live patient before. I If you have worked hard to build your reminded to practice, practice, practice believed I could do it, but I didn’t feel skills, if you have earned respect by and to speak up when I am unsure of 100% confident in my skills. Yet, I investing time in your craft, be careful something. Part of working as a team failed to express this concern to the how you treat those who are just is not being afraid to ask for help when crew. I fell prey to pride and ego and starting that process. They need to needed. Let’s take every opportunity was afraid to expose myself as being know from you that it is okay to fail. to learn, approach training as a chance less than an expert. There were two They need to see you step forward on to grow, and see our mistakes as newer members on my crew that day, drills and fall on your face. It will free opportunities. When you see others and I didn’t want to be the senior them to do the same. When there are fail, don’t vilify them for it. We need member who wasn’t good at something. moments that you are uncomfortable to change our culture. If we can change I missed an opportunity to improve and when you come face to face with a how we view mistakes and our response out of fear of being vulnerable. I should weakness, don’t send your probies to to them, we will emerge with a culture have raised my hand and admitted do the drill first. Show them you are that benefits all of us.” that I had never done an IO before and still learning too. then pulled out the kit and reviewed it. Continued on page 44 43

Insurance when you expect the BEST Big Fat Mistakes continued WHERE’S YOUR For those of you who know me, you know that I do try to be straight up HAPPY about mistakes I make, and about PLACE? how I make the corrections. As noted before, it does not save me from being For Security Insurance, embarrassed -and certainly associates it’s Brownguard® have had good chuckles more than once. But it does mean that I am not That feeling of complete confidence, when you expecting members of my teams to know you are well-protected with the right specialty repeat my performances that were less than spectacular… insurance program, and that if something goes wrong, your business will be okay – more than okay. If you are going to take a leading That’s the Brownguard e ect – insuring happiness. role with a security team, whether contract, proprietary or a combination Contact Brownyard for a competitive quote. service, the people who report to you are counting on your skills and R guidance. It is not about being perfect. It is about being focused, 70 YEARS accountable, credible and able to solve problems that arise. We cannot 800-645-5820 become callous- as if we’ve seen [email protected] everything before, because we haven’t. But using mistakes as a brownyard.com leadership-building tool… that separates the group I want to hang 44 out with from the average…. Our thanks to Caleb McNeil who is a firefighter/EMT with Castle Rock (CO) Fire and Rescue. His BA is from Multnomah University in Portland, Oregon and he has been a fire- fighter for seven years, leading his department’s confined space rescue discipline. And our further thanks to: Pete Prochilo, Online Content Manager for Clarion Events Fire & Rescue Group, who allowed us to use sections of their article from FIRERESCUE e-Magazine: https://firerescuemagazine.firefight- ernation.com/2020/10/29/learning- from-mistakes/

Pivotal Challenges – 2020-Plus By Mario J. Doyle, CPP Pivot – It is a word that gets situations that did not exist a than a single bucket and a mop to year ago - Pivot seems to be a address these situations. more airplay these days. Since good word choice… we are on a solid foundation, • Customer service has taken on it is how we make necessary • New technology that we and new aspects at some sites: We alterations and adjustments our clients have introduced has diplomatically check temperatures to address dynamic issues meant steeper learning curves before allowing anyone access. during the current phases of the and more, not less work to get Officers receive enhanced training COVID-19 pandemic and it’s done in any 24-hour period. As so we can remain professional more far-reaching effects on the an example, some clients’ facial even when those we are addressing economy and country overall. recognition programs were “ are not. confused” by masks —- but our As an industry, it has been out- teams have to make sure only • As noted earlier, we also looked standing to see that many security the right people enter facilities. to our own personnel to recommend officers have chosen to work, to their associates who were interested continue as essential and dedicated As an industry, in becoming security officers. For individuals, at a time when many those who qualified, we set up could have simply gone on it has been outstanding required training programs unemployment and never had to with our licensed trainers and deal with the added difficulties to see that many additional training -all at no cost that 2020’s turbulence has to the recruits. presented. security officers • Inspiring our officers, appreci- In keeping with an appreciation have chosen to work ating the effort they put into for those working in our field fulfilling obligations -it means and recognizing that the need for at a time when many almost zero downtime quality officers was not going away, we supported individuals could have simply Will the political and economic with experience in other fields situation get less complex as we who were now choosing to join gone on unemployment. enter 2021? Perhaps, but it seems the security industry. We provided, unlikely. So, we are preparing to at no cost to them, state-mandated • High-quality PPE materials deliver pivotal strategies to meet pre-employment security officer have literally become part of our each challenge presented and to training, opening doors to new uniforms. The goal: to provide remain at your service. careers. sufficient protection -even though it is rarely comfortable to work in. Mario J. Doyle, CPP, is COO For Doyle, as a security services at: Doyle Security Services, Inc. organization, we’ve added a • At times what used to be simple, DSS serves clients in NY, NJ number of dimensions to our becomes more complex. Piping and FL with headquarters at: regular work to meet new leaks sprang on empty floors in 371 Merrick Road, challenges. Our clients have a corporate building we protect. Rockville Centre, NY 11570 presented issues and altered Most of the occupants were Phone: 877-377-7749 now working from home. Many maintenance personnel had been furloughed, so getting quick response became a challenge. It took officers significantly more 45

Free Online iSecure Intro Classes Every Tues. at 10am EST & PST Complete Cellular Security & Smart Home Systems Add RMR-producing accounts SUPER FAST Lowest equipment costs & Full Pro line of add-ons 1 Hr Pro Installation & 24 Hr Pro Battery Backup If you like 2GIG® or Qolsys IQ2®, Try iSecure® Systems Unbeatable from 79$95 to 199$ 95* net net Lowest Account Creation Costs 1/2 the Equipment Costs | Quick 1Hr. Installation | Fastest Payback Ask for it at a Distributor Near You | www.isecurealarms.com | 1.800.645.9445 iSecure, StarLink, Go-Anywhere Smart Hub & iBridge are trademarks of Napco Security Technologies, Inc. All other marks are intellectual property of their respective cos. *Note: Net Kit pricing shown is suggested dealer pricing and already reflects StarLink Free for All™ Tradeup Incentive ($100 credit), quoted in USD. For full incentive promo details see http://www.napcosecurity.com/starlink/starlink4gupgrade/. The right financial so ware keeps you safe from the usual suspects. Time is money. Money is money. And insights are money, too. Manual processes and mish-mashed so ware leave your wallet wide open. Where are you losing the most? BoldGroup.com 46

Mulligan Security joins in congratulating Person of the Year & Healthcare Person of the Year Person of the Year Healthcare Dermot Shea Person of the Year Anthony S.Fauci, M.D. Police Commissioner of the City of New York Director of the National Institute of Allergy and Infectious Diseases at the National Institutes of Health Two Penn Plaza. New York NY 10121. 212-563-0500. www.mulligansecurity.com 47

The FUTURE of iDigHardware.com Multi-Tenant Security Decoded: Featuring the Delayed Egress and IXG Series IP Controlled Egress Multi-Tenant Locking Systems Video Intercom NOVEMBER 19, 2020 Easy to start small, expand at any time TWO SESSIONS: 11:00 AM – 12:00 PM EST Updates can be programmed remotely 2:00 – 3:00 PM EST Compatible with select The possibility of elopement or the o en motivates IX Series stations the use of locking systems that deter passage through egress doors, but building, fire, and life safety Learn more at code requirements must be met. While a delayed aiphone.com/ISCEast20 egress lock is allowed by code to delay egress for 15 seconds, a controlled egress system can prevent 48 egress in some healthcare units indefinitely – until evacuation is necessary. This webinar will cover these two types of systems and the code requirements that apply to each. Learn when and where to use them, and the varying limitations of each of the model codes. Understanding these systems can help to ensure that the correct components are specified and installed, and that the system will be code-compliant. There will be time for Q&A at the end of the webinar. The live version of this webinar will offer continuing education credits for the following organizations: § AIA – 1 HSW learning unit § DHI – 2 continuing education units § ICC – 0.1 continuing education unit For more information and to register for one of the session times: https://idighardware.com/webinars/#webinar_5 © 2020 Allegion 013718