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IN THIS ISSUE July | August | September 20172 The Pulse3 Let’s Applaud!4 Our Culture4 Values in ActionThe Power of All When asked why people like working at Lurie Children’s, the answer is almost always the same: we like the mission and vision, and we like our co-workers. That sentiment is reflected in the “Power of All,” the hospital’s new culture branding initiative that describes our culture, values and our new employee promise to drive us towards Vision 2025. The Power of All refers to employees as the critical part of the “All” in our marketing tagline “All, for your one.” Soon you will start seeing the Power of All incorporated into all employee related initiatives. “To refresh how we talk about our culture and define what we stand for, we held focus groups and listening sessions with over 250 employees using their feedback to create the values and the employee promise,” said Joni Duncan, Chief Human Resources Officer. “With the Power of All, we recognize how much we accomplish working together for the patients and families in our care. We focus on creating a great work environment and we express through our values who we are as an organization.” Our new values, listed below, encompass all that we are and strive to become. Starting in September 2018, these values will be included in the employee performance evaluations.The Power of All recognizes how we come together from all areas of the hospital to As much as we like working together, we also like toprovide the best possible care for our patients and families. have fun together. “Because our culture also thrives on celebrations and fun, we decided to launch the Power of All at the Employee ‘Thank you’ Picnic, our fiscal year-end party,” said Duncan. Look for more •information about the Power of All at the Picnic on August 28. Our values: Compassionate Service – We give our all, through patient and family-centered care, and byThe core principles seeing the potential in each other and in those we serve. that guide us Excellence – We strive to be outstanding in everything we do, clinically, administratively and personally, and are resilient to the challenges in our way. Respectful Collaboration – We leverage the unique perspectives of each colleague and patient family to achieve the best possible outcomes together. Diversity and Inclusion – We strive for an environment that represents the diverse patients we serve and respect that our individual differences make us a stronger whole. Integrity – We honor the trust placed in us by taking accountability for our actions, living up to our commitments and being open, honest and humble. Discovery and Innovation – We are driven to create better treatments and more innovative processes through an evidence-based approach and critical thinking. Stewardship – We are respectful of the resources entrusted to us, including reputation, time and talent, as well as financial and physical assets.

The Investing in Our Own—Pulse Neurodiagnostic On-the-Job-Training Shortly after Erik Padilla was hired as the Neurodiagnostic Manager for Epilepsy and Clinical Neurophysiology in May 2016, he recognized a solution to help find and recruit qualified neurodiagnostic technicians, a position historically difficult to fill. “We were having such a difficult time finding qualified candidates,” says Eileen Romano, RN, Director, Epilepsy Center. “Additionally, there are a very limited number of schools that offer the necessary job training.” Padilla decided to create his own on-the-job-training for neurodiagnostic technicians, those who perform electroencephalograms in Epilepsy and Neurology. With his own background as an EEG technician, being registered in four modalities of neurodiagonstic testing, and his involvement with professional associations, Padilla developed a training program. In addition to drawing from his own expertise, he utilized the electronic training modules already developed by ASET-The Neurodiagnostic Society. “We realized we could resolve our own vacancy issue for these jobs by providing internal employees an opportunity for growth and development,” says Padilla. “Ideal candidates are those individuals who already have hands-on patient care involvement such as a nursing or medical assistant. Then the next step is to teach technical skills of an EEG technician,” says Romano. “Our curriculum is a combination of the ASET computer training modules and hands-on clinical experience with Erik or another EEG tech.” Collaborative Effort Padilla and Romano worked closely with Human Resources to develop a Neurodiagnostic Technician Assistant position, a training role to be of value to the Neurodiagnostic team, helping with equipment etc., while learning the EEG field. “It’s very much like an apprenticeship,” says Romano. “After about six months to one year, we expect the individual to be able to complete the training and certification process. This program truly provides a career track.”Xxxxxx Xxxxxxx, Xxxxxxxxxxx xxxxxxxxx xxxxxxxx Trina Bell, a former Nursing Assistant for Inpatient 19, was the pilot candidate. “I learned about Neuodiagnostic Technician Assistant opportunity around the time I was trying to decide to leave and go to nursing school. The position really appealed to me so I decided to go for it,” says Bell. “I love Lurie Children’s and wanted to stay but I also wanted to advance my career, so the on-the-job-training was invaluable.” Bell completed the training in just three short months and is now a certified EEG technician for the Epilepsy Unit. To date, three assistants including Bell, Lakeisha Pearce Mitev and Milica Sibinovic have •completed the program. If you are interested in the Neurodiagnostic Technician Assistant position program, contact Erik Padilla at [email protected]. 2

Let’s Recognized as Level 1 Pediatric SurgeryApplaud Center by American College of Surgeons for Lurie Children’s Raises Awareness of the Americans with Disability Act. In July, Lurie Children’s partnered with a medical campus Disability and Second Time. For the second year, Lurie Inclusion Task Force (including Northwestern HealthCare, Shirley Ryan Children’s has been named a Level I pediatric AbilityLab, Feinberg School of Medicine, Robert H. Lurie Comprehensive surgery center by the American College of Cancer Center and Northwestern University) to host several educational Surgeons (ACS). In 2017, Lurie Children’s events to raise awareness about the Americans with Disability Act (ADA). became the first children’s hospital in Illinois Events reflected on past accomplishments and acknowledged future to earn this status and is currently one of only goals. The week, spearheaded by Bridget Evans, Patient Safety Analysts, five in the country. The Level I verification is served as an opportunity to educate hospital staff about the proactive awarded by a multi-organizational taskforce measures in patient and family accommodations that are already in led by the ACS, the body responsible for place in Lurie Children’s clinics and inpatient areas (i.e. adjusting a clinic setting the nation’s standards for quality of space to accommodate wheelchairs). surgical care, practice and training. Myron Love Named to Board of Directors for Illinois Security Professionals Associations. Myron Love, CPP, PSP, Director of Security Services, has been named to the Board of Directors for the Illinois Security Professionals Association (ISPA). The organization is comprised of private security, federal and state law enforcement, and Myron Love public safety professionalsJim Harisiades, Director of Child Advocacy, Mary Rosenberg and Judy Panko Reis, who are committed to working together andwho were guest speakers from Access Living during ADA Week, and Bridget Evans,Patient Safety Analyst. promoting professional relationships, education, guideline development and best practices within the industry.ECMO Program Receives Gold Level Award for ECMO team membersExcellence in Life Support. Lurie Children’sExtracorporeal Membrane Oxygenation (ECMO)program has received the Gold Level ExtracorporealLife Support Organization (ELSO) Award forExcellence in Life Support. The award recognizesECLS programs worldwide that distinguishthemselves by having processes, procedures andsystems in place that promote excellence andexceptional care. This award recognizes everymember of the team responsible for caring for ourECMO patients, including: Pediatric and CardiacSurgeons, Cardiac and Critical Care Intensivists,Neonatologists, Operating Room Nurses andTechnicians, Perfusionists, ECMO Specialists,Critical Care Nurses, and Respiratory Therapists.Congratulations to the entire multidisciplinaryECMO team for their achievement. 3

Our Camp Urban Explorers—Culture Lurie Children’s Inpatient Summer Camp For most kids, summer means a break from school, vacation and attending summer camp with friends. For many of our patients who spend the summer at the hospital, camp isn’t something they get to experience. However, Lurie Children’s School Services and Education Liaison team changed that. Each week this summer, patients and their siblings were able to participate in Lurie Children’s Camp Urban Explorers, a hospital summer camp program for patients and their siblings ages 5-12 while inpatient. “This program has been a dream of mine for two years,” says Pat Ebervien, who leads the hospital-wide School Services program. “It has definitely been a team project, and it was so exciting to see it finally happen!” Camp Urban Explorers engaged patients and their siblings both educationally and socially during their time at the hospital. “We went through dozens of themes, but ultimately we wanted to bring the forest to skyscrapers, and urban explorers is the perfect way to do that,” says Meghan Selleck, a School Liaison for the Heart Center.School Services staff doubled as camp counselors for the “This program is educational by default,” says Rebecca Manderschied, ahospital inpatient summer camp, Camp Urban Explorers. School Liaison for Hematology/Oncology/Stem Cell Transplantation. “Our focus was to provide a camp program, but because of the nature of how we do things, kids were always learning.” Each week, Camp Urban Explorers had a different theme such as superheroes, music, traveling, technology/STEAM (science, technology, engineering, arts and math), and movies/ storytelling. The School Services team has also partnered with the Shedd Aquarium and Peggy Notebaert Nature Museum for special themed, week-long activities such as “Animal Planet” and “Going Green!” “Working together with our community partners like the Shedd and Nature Museum and utilizing other hospital services like our Music Therapy program, was a great way to enhance camp’s activities for our patients and their siblings,” says Selleck. “I loved camp because of the crafts, ideas and friends,” says Grace Parli, 9, a patient- sibling camper. “It was a great distraction and a lot of fun,” says Grace’s father, John Parli. •“Spending summer break in a hospital was not on our list but camp made it much more tolerable.” Values in Action “Integrity lays the foundation of your character. Diversity and inclusion in the work environment allows individuals from different backgrounds to learn from each other and be more creative, compassionate and innovative. I always act with integrity and remember the importance of diversity and inclusion with both my colleagues and the patients we serve.” – Antonia Warren, Executive Assistant, Foundation Impressions is published by the Department of Public Affairs and Communications. Comments? Story Ideas? Distribution Problems? contact: Julianne Bardele 312.227.4265 4