Keep your existing business phone system and savemoney on all your phone callsSIP trunks can save you up to 50% or more overtraditional business phone service BUSINESS PHONE SERVICE
BUSINESS PHONE PROVIDERS LOS ANGELESUnlimited local and long distanceUnlike many of our competitors, our SIP Trunk Lines includeunlimited calling within the US and Canada.Works over your existing data lineSaves money. Doesn't require additional business phonelines.
Web-based phone logsAn easy-to-use web based portal enables our customers to keeptrack of their phone usage from anywhere.Works with most phone systemsWorks with FX and PRI or plugs into your existing phone system asSIP. BUSINESS PHONE PROVIDERS LOS ANGELES
BUSINESS PHONE PROVIDERSBusiness Phone Lines can be turned up in 5 to 30 daysdepending on if you are getting new telephone numbers orif you are porting numbers. Your Tierzero data connection(T1, T3, Fixed Wireless, Business or Metro Ethernet) needsto be installed before Business Voice can be turned up.Generally you will need to engage your PBX vendor toconfigure the voice lines on your PBX to complete theinstallation.
BUSINESS PHONE PROVIDERS We will either assign you new numbers or begin porting process of your existing numbers. Your numbers are configured on the Tierzero switch. Your ATA (if Analog / FXS) or PRI router will be configured. Engage your PBX vendor. Turn up date is set. Field tech / your PBX vendor meet for turn-up at your location.
BUSINESS VOIP PROVIDERSIn customer survey one the things that businesses saidmade the biggest difference with Tierzero was proactivemonitoring. Time after time we notify our customers ofproblems and solve them before they even know they are aproblem.Tierzero does not charge extra for Proactive 24/7Monitoring like some of our competitors. We include it withyour service because it makes sense you would expect it aspart of your service.
BUSINESS VOIP PROVIDERSOur Customer Care Specialist monitor your circuit aroundthe clock 24 hours a day 365 days a year. Not only do werespond if your circuit goes down, we can tell if the line ishaving problems and may go down. In both these cases weimmediately spring into action and take proactive steps toinsure your up-time. In the event your circuit goes down weopen a trouble ticket and contact you to make sure youhave not turned off the router or there was a power outageat your site.If there is trouble on the circuit we run tests to determine if theproblem is with the phone company portion of the line or with thewiring in your building. In the event of phone company trouble weimmediately escalate leveraging our volume purchasing powerwith the phone company
BUSINESS VOIP LINESTierzero is the largest wholesale customer with one of thelargest telephone companies in California. That means wecan get trouble resolved in minutes that takes othershours or days. Many times we do this work in the earlyhours of the morning before your team gets to the officesaving you lost time in productivity. If the problem is with aTierzero provided router or the inside wiring leading up tothe router we will dispatch one of our field techs to quicklyresolve the problem. We know your business Internetaccess is critical to your operation so we do everything wecan to minimize downtime.
Do the calls go out over the Internet?No. You are connected to Tierzero with a private data connectionthat runs from your office to our secure data center. Once the callreaches us we route it directly to the person you are calling.However, if you have a remote location where we cannot provide adirect connection, or if you plug your phone into a different location,your call will go over the Internet until it reaches Tierzero, where wethen route it to its destination without going over the Internet. If youhave a good Internet connection at your remote location your callshould be clear.I have an IP PBX. Will it work with my phone system?Many of the popular IP PBXs have been tested with our serviceconnecting via SIP. Those include various models of: Astra, Adtran,Alcatel-Lucent, Asterisk, Avaya, Centrepoint, Cisco Systems, Cisco-Linksys, Digium, Epygi Technologies, Fonality, IPFX, LG-Nortel,Microsoft, Mitel, Nortel Networks, Panasonic, Samsung , Siemensand Sphere Comms. If your IP PBX is not on this list it still maywork. Just give us a call and we can check it out. BUSINESS VOIP LINES
Business Phone Service Visit our website:www.tierzero.com/what-we-do/business-voice
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